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Customer Success Manager based in London. Customer Success or Account Management. Manage the transition from "Closed-Won" to fully operational, ensuring complex investment teams are successfully integrated into the platform.

Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer

AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. You own consumption growth across a portfolio of large enterprise accounts — e

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

We’re looking for an Enterprise Customer Success Manager to join our team in London. Enterprise Customer Success Manager. As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensurin

We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Proficiency with CRM systems, automation tools, and (ideally) customer success platforms. Customer Success, onboarding, support, or opera

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign execution.

Senior Customer Success Operations Manager. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build scalable processes that increase efficiency and create clarity across Customer Success.

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunit

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

A leading SaaS platform is seeking an experienced Customer Success Manager UK to drive customer engagement and ensure business value realization. In this role, you will act as a trusted advisor, onboarding clients and helping them leverage features for their success.

As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, a

What you’ll do:*** Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value* Capable of managing a Book of Business which could include 100+ customers* C

A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. A Day in the Life of a Customer Suc

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

A global financial solutions provider is seeking a Customer Success Manager in London to develop client retention strategies and foster relationships. Ideal candidates will have prior customer-facing experience, strong communication skills, and the ability to work in a fast-paced environment.

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We’re proud to be

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

Enterprise Customer Success Manager - Procurement Analytics. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Collaborative, ent

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq's most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value a

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. T

Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. The successful candidate will join a vibrant and commercially successful business. Foster and enhance our key/strategic client relationships so that customer satisfaction, growth, revenue and reten

Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!. As Cust

Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging s

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Customer Success, Senior Manager (m/f/d).

A high-growth fintech infrastructure company in the UK is seeking a Remote Customer Success Manager to manage enterprise customer relationships and drive retention and expansion. The ideal candidate should have 2-3 years of experience in Customer Success or Account Management, strong relationship-bu

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. The essence of our Custome

B2B SaaS Customer Success Manager or Account Manager role. Customer Success Manager for the UK & EMEA. At Deskpro, we believe that long‑term customer partnerships are built on trust, insight, and shared success.

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Customer Health Monitoring: Proactively and strategically manag

We’re looking for a Customer Success Manager to join our team. Onboarding & time-to-value: Take ownership from contract signature, define the Customer Success Plan (CSP), and drive each client toward a clear first-value milestone tied to real work. Customer Success or account management within B2B

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. As the dedicated Customer Success Manager, you’ll be the strategic partner and trusted advisor across EMEA—helping them harness Claude’s full potential of all o

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Manager and help charities unlock financial freedom! 🚀. We’re looking for a Cus

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

Customer Success Manager - Financial Software page is loaded## Customer Success Manager - Financial Softwareremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR-0104766**Your work days are brighter here. Developing success plan

A hospitality technology company is looking for a Customer Success Manager to manage a portfolio of SMB clients. In this role, you will drive customer retention, satisfaction, and long-term loyalty while working closely with diverse stakeholders. Ideal candidates have 3-5 years of relevant experienc

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

A tech company in Greater London seeks a Customer Success Manager to drive value generation for clients, particularly in financial services. This role involves coordinating deliverables, measuring program success, and expanding business through upsells.

A leading PropTech organization in the United Kingdom is looking for a Customer Success Manager to design and deliver a client engagement strategy. You will build long-term client relationships, monitor satisfaction, and analyze data to enhance the customer experience.

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross‑functionally with product, engineering, and sales to influence roadma

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus). Senior Customer Success Manager (Advisory Focus).

We are looking for an experienced and enthusiastic Customer Success Manager to join our dynamic team. Account Management: Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑selling as appropriate to meet customer nee

Build and manage people, processes, and systems that enable scalable customer success across our growing customer base. Lead customer success and partner success workstreams and virtual teams with a clear focus on driving satisfaction, retention, expansion, and renewals with leading Global Public Se

Interlock with Implementation Services teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropr

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Customer Success Manager (Fixed Term Contract). Develop and execute customer success plans tailored to their goals.

The Customer Success Manager delivers high‑impact product training and drives adoption across a high volume of strategic accounts within the UK market. Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, sup