Customer success jobs in Exeter - Page 13Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

Customer Success experience in Enterprise SaaS, managing six-figure ACV accounts. Senior Customer Success Manager role at Curvestone AI. Technical Interview: Discussion with the Head of Customer Success.

A leading technology recruitment firm seeks a Senior Customer Success leader in London to oversee customer retention and satisfaction for a global SaaS business. Ideal candidates will have experience in managing complex customer bases and a pragmatic approach to leadership.

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager – United Kingdom. From strategy planning to application management, we take our customers through the whole cloud journey to drive

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture.

Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles. Customer Success & Marketing Manager.

Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations - particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success catalog of services as required for your customer* Providing timely, proactive Salesforce feature guidance based on the areas of interest for your custom

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Coordinating the completion of the Signature Success catalog of services as

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The role involves leading a global team, developing customer success strategies, and driving onboarding excellence. The ideal candidate has over 5 years of experience in customer success leadership, especially i

As VP Customer Success, you will own the full post‑sale customer journey at Conveo — from orchestrating high‑stakes pilots and onboarding, to driving adoption, renewals, and expansion across global brands. Own the customer success function at a hyper‑growth, Y Combinator‑backed startup wh

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success – AI-Driven Fitness Technology. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a hi

Candidates should have experience in customer-facing technical roles and strong Python skills.

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. At Kinsta, the Customer Success team itself is not responsible for commercial asp

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Ability to demonstrate SafetyCulture values (Think Cu

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

Senior Strategic Accounts Customer Success Manager. Senior Strategic Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention. A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption.

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Customer Success, Account Management, or a related SaaS role, with experience managing enterpris

Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. A leading marketing technology company based in London is seeking a Senior Customer Success Manager. This role involves managing relationships with existing retail accounts to drive revenu

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

Implementation Lead - Customer Success. Customer Success bonus scheme if key KPIs are met. Collaborate with Customer Success colleagues who look after value realisation to ensure adoption milestones and ROI are met post‑go‑live.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Advocate for customers internally, influencing product development based on industry trends and customer feedback. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Understand customers’ business objectives, challenges, and industry-speci

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. Guide clients through the full customer success lifecycle: Purchase, Onboarding, Adoption, Retention, Expansion, Advocacy, and Churn Reduction. To ensure your application has the best opportunity of success

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.