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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Customer Success professional with a genuine, in-depth understanding of block management and

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

A leading technology company in Greater London is seeking a Customer Success Engineer to ensure customer adoption and successful implementation of their search platform.

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

A tech company in the construction industry seeks a Strategic Customer Success Manager to join their London team. In this role, you will be responsible for managing customer onboarding and ensuring retention and growth across a portfolio of SaaS customers. The position demands strong communication,

Demonstrable experience leading customer success or account management teams in a SaaS environment. Experience of defining and executing customer success strategies aligned with company goals. Proven ability to hire, mentor, and develop diverse customer success teams.

A promising people-tech start-up in the UK is looking for a motivated individual eager to delve into business development and customer success.

A leading data protection firm is seeking a Senior Customer Success Manager for the Global Public Sector in the UK, focusing on defense operations. This pivotal role involves enhancing customer engagement, addressing technical solutions, and managing customer lifecycles to ensure satisfaction and ex

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. As a Customer Success Manager you will be expected

A leading AI-powered customer communications platform in London is seeking a Customer Success Manager for Premier Accounts. In this role, you'll act as a trusted advisor to assigned customers, driving adoption and ensuring satisfaction to increase value from our solutions.

A global technology company is seeking a Customer Success Manager for Public Cloud Financial Solutions. The role is focused on managing customer accounts, ensuring their success with SAP solutions, and expanding services within assigned accounts. Ideal candidates will have 3-5 years of experience in

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Bring determinable value to the customers that can be recorded and reported internally as customer stories. Work within the

A leading customer success platform is seeking a Principal Customer Success Manager to drive value for high-ARR accounts in a remote role. The ideal candidate has over 10 years in customer success, with experience managing significant accounts and an established track record in leading cross-functio

Work independently to deliver a “consultant” perspective in all client interactions - creating customized success plans based on customers goals and challenges. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising

A leading technology firm in Greater London is seeking a Customer Success Manager. The ideal candidate has extensive experience in Customer Success or Technical Account Management and a strong background in enterprise-scale environments. You'll cultivate relationships with customers, ensuring they d

A progressive tech company in Greater London is seeking a Customer Success Manager to enhance client engagement and drive product adoption. The role involves monitoring usage and aligning users' goals with our platform, thereby maximizing customer satisfaction.

Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. The role focuses on strategic success, retention, and

The Customer Success Manager, Sustainability, is responsible for helping customers turn sustainability goals into structured, executable programs. Contribute to evolving Customer Success programs, playbooks, and best practices. Partner with customers to define clear sustainability goals and success

Customer Success, Account Management, or a related customer-facing role. Support the development and execution of customer success playbooks and processes. Track key customer success metrics and maintain up-to-date records in our CRM.

Client Success experience, reporting directly to our Head of Client Success. Are you a highly motivated, adaptable, and naturally excellent communicator ready to jump into the fast-paced world of digital marketing? We're looking to bring on a new Junior Client Success Rep. Project Management: Suppo

A leading cloud software provider in Greater London is seeking an experienced Customer Success Manager. In this role, you will coordinate customer relationships, develop success plans, and ensure high-quality service and operational performance. Ideal candidates have 3-5+ years in a customer-facing

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. Our CSMs are seasoned customer success and t

Customer Success Representative | QuantumLoopAI – Healthcare AI Startup. Every successful onboarding means faster care for thousands of patients — and direct revenue growth for us. As a Customer Onboarding Specialist, you’ll own that process end to end.

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. Proven SaaS Enablement or Customer Success Experience. Surface common adoption blockers, feature feedback, and workflow gaps to Product, Sales, and Revenue teams to improve the end-t

Previous client facing experience with ideally previous customer success experience. Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry.

This remote position focuses on ensuring customer success through technology transformation, serving as a trusted advisor to retail clients. The ideal candidate has over 10 years of experience in customer success and strategic account management, with strong retail technology knowledge. A leading te

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Actively

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Working closely with and supporting all roles within the Custo

A healthcare technology firm based in London is seeking a Customer Success Manager to own the customer journey from onboarding to support. The role involves building strong relationships with customers, providing exceptional service, and collaborating with teams to enhance product delivery.

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. Ensure successful onboarding and time-to-value for new customers.

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. Create success stories with your customers and collaborate with the marketing tea

The ideal candidate has experience in client success and project management, with excellent communication skills in Dutch and ideally another European language.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager - NHS | Customer Success | UK&I | Remote. The Customer Success Manager will build trus

A leading tech organization in the East Midlands is seeking a Customer Success Manager to enhance customer outcomes across its platform. The role involves managing the entire customer lifecycle, ensuring successful onboarding, product adoption, and relationship management.

A leading software solutions company in the United Kingdom is seeking a Customer Success Manager to enhance client relationships and ensure adoption of their platform. The ideal candidate has 3-5 years in customer success for SaaS, strong technical aptitude, and excellent communication skills. Respo

The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement. A leading tech employer in London is seeking a Graduate Customer Success Manager.