Trabajos customer support remote en Reino Unido - Page 5

Head of Marketing, Business Travel, Up to c£65k + 10% Bonus, hybrid/remote. We are delighted to be working in partnership with this award winning, mid-size travel management company with a growing global footprint who are seeking a Head of Marketing. Hybrid or remote working arrangements are open for discussion depending on proximity from the companies offices in south east England. Head of Marketing Responsibilities Develop and execute a comprehensive marketing strategy to drive brand awareness, lead generation, and customer retention Lead, mentor, and provide direction to a Marketing Exec and external agencies Oversee multi-channel campaigns including digital, content, social media, events, and partnerships Own the brand narrative and ensure consistency across all touchpoints Collaborate with sales, account management, and operations teams to optimise the customer journey Analyse performance metrics and ROI, using insights to continuously improve campaigns Manage the marketing budget and allocate resources effectively Identify new market opportunities and support expansion into new regions Head of Marketing Skills Required Proven experience in a senior marketing leadership role Experience within the business travel sector preferred and broader industry experience in events or leisure travel would be advantageous. Strong track record in B2B marketing and demand generation Excellent leadership, communication, and stakeholder management skills Data-driven mindset with expertise in marketing analytics and tools Ability to thrive in a fast-paced, growth-oriented environment Strategic thinker with hands-on execution capability What's On Offer Competitive salary up to circa £65,000 + 10% Bonus Flexible working options Opportunity to shape the marketing direction of a growing company Collaborative and innovative work environment

Dynamics 365 CE Techno Functional Consultant - OUTSIDE IR35 - 100% Remote Role Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant with strong capability in Field Service and the ability to design and build Power BI reports and dashboards. This role is ideal for someone who is confident working directly with customers, leading workshops, gathering requirements, and acting as the primary advisor on best‑practice business processes within the D365 platform. You’ll be the main functional SME in front of clients, shaping solutions and guiding successful delivery. Key Responsibilities Dynamics 365 CE & Field Service Lead requirements-gathering workshops with customers to understand business processes, pain points, and objectives. Translate business needs into functional designs, solution blueprints, and configuration plans. Configure and customise D365 CE apps (Sales, Customer Service, and especially Field Service). Design and optimise Field Service processes including work order management, resource scheduling, inventory, IoT integration, and mobile capabilities. Create functional specifications for customisations, integrations, and extensions. Support testing cycles (SIT, UAT) and provide end‑user training. Act as the primary functional advisor to customers, providing strategic and tactical guidance.Power BI Reporting & Data Build Power BI reports and interactive dashboards from scratch (not just consumption). Connect to Dataverse and other data sources to model, transform, and prepare datasets. Implement row-level security, data refresh strategies, and enterprise reporting best practices. Advise customers on KPIs, insights, and improved decision‑making through data visualisation. Support ongoing enhancements and optimise existing reports and models.If you're interested in this role please send your CV to (url removed)

We are recruiting on behalf of a niche property management company for a Regional Facilities Manager to oversee a mixed-use real estate portfolio across Central London, Hertfordshire, and Bedfordshire. The portfolio comprises a diverse range of assets, and in this role, you will have the autonomy to manage your own diary. This flexible position will involve a combination of remote working, conducting monthly site visits, and attending the client's offices at least once a month. The salary for this role is £43,000-£45,000, along with either a company car or car allowance and a generous benefits package. You will be responsible for overseeing the day-to-day management of your property portfolio, including carrying out monthly site visits. The role will involve assisting with the preparation and ongoing management of service charge budgets for each site, while acting as the main point of contact for both tenants and clients. You will take ownership of all health and safety matters across the portfolio, ensuring full compliance at all times, and support the implementation of ESG initiatives alongside driving tenant engagement activities. In addition, you will assist with fit-out and refurbishment projects, liaising with both internal and external stakeholders. The ideal candidate will have experience within the property management sector and a proven track record of managing a multi-site portfolio. You will have previously set and managed service charge budgets, possess strong knowledge of statutory compliance, and demonstrate a high standard of customer service. A genuine passion for the industry is essential, and a relevant qualification such as IOSH, NEBOSH, or an IWFM Certificate would be highly desirable. Please apply with a copy of your CV

What if your next AI project predicted health issues before they happen — not just the next purchase Apex is proud to be partnering with one of the fastest‑growing healthcare businesses in Europe and the UK, headquartered in London. They’re seeking a Senior Product Manager to join their rapidly expanding team. Our client provides technology‑enabled healthcare services that combine in‑home nursing care, virtual consultations, and medication support. As a Senior Product Manager, you’ll collaborate with cross‑functional teams to turn insights into impactful, AI‑powered healthcare solutions. You’ll lead the evolution of core products that enhance user experience, streamline operations, and improve care outcomes. What’s on offer – Senior Product Manager * Up to £80k * London – Remote Responsibilities of the Senior Product Manager * Define product strategy and align teams around clear goals and measurable outcomes. * Use AI tools to accelerate research, experimentation, and product development. * Set short‑ and long‑term priorities based on user needs, business goals, and industry trends. * Lead collaboration across engineering, design, data, and operations to deliver results quickly. * Establish KPIs and use data to guide decisions and track performance. * Represent user needs through research, insights, and continuous product improvement. * Work with engineering and data teams to grow platform capability through automation and intelligent systems. Qualifications of the Senior Product Manager * 7+ years of product management experience in fast‑growing or dynamic environments. * Strong ownership mindset with a proactive approach to solving problems. * Proven success building and scaling AI‑driven or data‑centric products, ideally in health or related sectors. * End‑to‑end product lifecycle experience, from discovery through final customer release. * Skilled in using data to inform decisions and motivate teams with clear narratives. If you re a dynamic and adaptable Senior Product Manager looking for your next exciting opportunity and the chance to take full ownership of an AI centric product then apply now

Company Description BJF Group is a leading multidiscipline Main Contractor based across the UK, specialising in delivering high quality construction projects across various sectors priding ourselves of our reputation for excellence and attention to detail. Within our Facilities Management division, the small works team plays a crucial role in the day-to-day delivery of planned minor works across a diverse range of properties and systems within our client's sites. Position Reporting directly into the Contracts Manager, the Maintenance Plumber will take a handson and customer facing role in the delivery of commercial contract works, covering the following: Carrying out maintenance of heating installations of all types in domestic and commercial buildings (including boilers, pipelines, valves, pumps, control gear, and other associated equipment), and be fully conversant with all aspects of the heating systems in line with technical qualifications held. Completing installation and maintenance of plumbing, drainage, and sanitation installations of all types in domestic and commercial buildings and be fully conversant with all aspects of these systems. Undertake faultfinding diagnosis, problemsolving, and analysis of plant operation appertaining to the operation and efficacy of the installed mechanical systems (including plumbing, drainage, heating, and HVAC systems). Carry out relevant testing and certification of mechanical plant and systems in accordance with all appropriate regulations and within the remit of the postholder’s relevant qualifications. To always work in a safe manner and to a high standard, in line with best working practices Requirements Minimum NVQ Level 2 Experience in commercial gas heating's Experience in plant room instillations Rewards Competitive Salary Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays) Group Pension Scheme: Provided by Royal London to save for your future. Free Eyesight test: Specsavers Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist. Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Discounted Gym Membership at more than 3,000 gyms across the UK. Better BJF Initiative: wellbeing and mental health champions readily available at work. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment

Role: 1st Line IT Engineer Location: London (client-facing with site visits) Salary: Up to £30,000 + bonus Benefits: Bonus, private healthcare, share scheme, strong wellbeing package Our client, a leading provider of managed IT and connectivity services, is looking for a 1st Line IT Engineer to join their growing support team. This role offers the opportunity to work across a varied client base, gaining exposure to multiple technologies while building your technical skillset in a fast-paced, supportive environment. What you’ll do Provide 1st line support across desktop, server, and network environments Take ownership of incoming service desk tickets and see issues through to resolution Troubleshoot across Windows, Mac, and remote desktop environments Support Microsoft technologies including Office 365, Exchange, and Active Directory Carry out system checks, monitoring, and documentation updates You’ll work closely with internal technical teams and external clients to deliver a high-quality support service, ensuring issues are resolved efficiently and professionally. What we’re looking for Experience in a service desk or MSP environment Working knowledge of Windows Server, Active Directory, DNS, and DHCP Familiarity with Microsoft 365, Exchange Online, and remote desktop services Understanding of networking fundamentals (TCP/IP) Strong communication skills and a customer-focused mindset The ideal candidate will bring a proactive attitude, a genuine passion for technology, and enjoy working in a fast-paced, client-facing environment. Why join? Clear progression opportunities within a growing technical team Exposure to a wide range of technologies and client environments Bonus scheme and employee share plan Private healthcare, life assurance, and income protection Strong wellbeing support including mental health resources Apply now to develop your IT career in a dynamic and supportive MSP environment

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pm A globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processes Assist a sister company based within the same London officeTechnical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows supportRequired Experience Minimum 2+ years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilitiesDesirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practicesPersonal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skillsBenefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London £(Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

London Electrical Solutions are currently looking to recruit a Operations Coordinator to support the expansion of our sister company, London Eco Solutions. Summary: Provide technical support and guidance to installers, engineers, and end users on domestic and light commercial gas and plumbing systems, primarily via phone and email, ensuring safe, compliant and efficient installation, commissioning, and fault diagnosis. Key responsibilities * Answer technical enquiries from installers, service engineers, merchants and end users on gas appliances, heating systems, and plumbing installations. * Provide step‑by‑step fault‑finding and diagnostic support for boilers, cylinders, controls, pumps, valves and associated pipework. * Advise on correct installation, commissioning and servicing procedures in line with manufacturer instructions, Gas Safe, Building Regulations and relevant British Standards. * Review photos, drawings, schematics and wiring diagrams to identify issues and propose solutions. * Carry out surveys and produce quotes. * Ensure all advice given promotes safe working practices and compliance with current gas and plumbing regulations. Skills and competencies * Strong technical understanding of domestic gas boilers, unvented and vented cylinders, central heating and hot‑water systems, and general plumbing installations. * Ability to read and interpret technical drawings, pipework schematics, and wiring diagrams. * Excellent communication skills, able to explain technical concepts clearly to people with varying levels of expertise. * Logical, methodical approach to fault finding and problem solving. * Good IT skills, comfortable using CRM/helpdesk systems, email, remote support tools and standard office software. * Customer‑focused attitude, calm under pressure, able to manage multiple enquiries and priorities. * High attention to detail and accuracy in documentation and reporting. Experience and qualifications * Time‑served background as a gas/heating engineer or plumber, or similar technical field role. * Current or recent Gas Safe registration and relevant ACS tickets (e.g. CCN1, CENWAT, CKR1, HTR1) highly desirable. * NVQ/SVQ Level 2 or 3 (or equivalent) in Plumbing and Heating or Gas Utilisation preferred. * Experience with domestic and/or light commercial plant rooms, heating controls and system design is an advantage. * Previous office‑based or customer support experience beneficial but not essential. Woudl suit someone who wants to move away from the tools/ field work * Office‑based (with potential for some hybrid working depending on business needs). * Occasional travel to training events, head office, test sites or trade shows may be required

Job Title: Networking & Security Presales Specialist Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Salary: £50,000-£60,000 Base + OTE and Benefits Role Overview We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design Partner with sales to understand customer requirements and translate them into robust networking and security architectures. Produce high-quality solution proposals, technical designs, and RFP/RFI responses. Conduct technical discovery workshops, demonstrations, and proof-of-concepts for key stakeholders. Vendor Engagement & Product Expertise Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices. Leverage vendor resources, certifications, and relationships to strengthen solution positioning. Customer Interaction & Presentations Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns. Build strong relationships with customer stakeholders through expert guidance and trusted consultative engagement. Internal Enablement Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling. Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding. About You: Skills & Qualifications: Networking and Security Presales Specialist We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper. Understanding of SD-WAN, network segmentation, firewall architectures, VPN/remote access, Wi-Fi design, and secure access technologies. Sales & Communication Comfortable in customer-facing environments, with excellent presentation and communication skills. Ability to distil complex technical concepts into clear business value for technical and non-technical stakeholders. Certifications (desirable) CCNP / CCIE, Aruba (ACMP / ACSP), Fortinet (NSE certifications), Juniper (JNCIP / JNCIE) or equivalent. Personal Attributes Team player with a proactive, solutions-oriented mindset. Excellent organisational skills, with the ability to multi-task and prioritise under pressure. Strong customer empathy and commitment to delivering exceptional experiences. Keywords: Netsec, Presales Specialist, Networking security sales specialist, solutions architect, sales specialist, solutions specialist

An exciting opportunity for an experienced CRM/CPQ Architect - (Revenue Cloud) has arisen to join a global leader in Cybersecurity. The CRM/CPQ Architect is responsible for the overall technical design, architecture, and strategic direction of the Salesforce Revenue Cloud platform. The role ensures architectural integrity, scalability, and alignment with enterprise standards while leading complex technical decisions and guiding the development team. This is a senior technical leadership role embedded within the Commercial Core team, providing architectural oversight during implementation and establishing patterns that ensure long-term platform sustainability across R1, R2, and R3 releases. **To be based in the UK or Europe with the consideration of remote or hybrid working. Key Responsibilities: User Support: Provide first-line support for platform users (sales, operations, finance) Respond to user queries and troubleshoot common issues escalate complex problems to senior team members Log and track support tickets to resolution Maintain positive user relationships through responsive support. Basic Administration: Manage user accounts, profiles, and permission assignments Create and modify reports and dashboards as requested Maintain data quality through manual updates and imports Assist with sandbox refresh and environment management Monitor system alerts and escalate issues as needed. Configuration Support: Assist with basic configuration tasks under supervision Update page layouts, fields, and picklist values Support testing of new configurations and deployments Document configuration changes and processes Learn Revenue Cloud configuration patterns from senior team members. Documentation & Training: Create and maintain user guides and FAQ documentation Support user training sessions and onboarding Document common issues and resolutions Maintain knowledge base articles Gather user feedback for system improvements. It is essential for the successful candidate to have a minimum of 2 years experience in IT support or Salesforce administration and have a strong interest in Salesforce platform and CRM systems. Must have a basic understanding of CRM concepts and business processes and have excellent communication and customer service skills. You will be able to pay attention to detail and have the ability to follow documented procedures and an eagerness to learn and develop technical skills. TPBN1_UKTJ

Technical Support Engineer An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Product Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London – 3 days in office / 2 days remote Salary: Negotiable + healthcare, pension, etc. Requirements for Technical Support Engineer This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have experience to prove this A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English You are keen to work in a client-facing technical role (opposed to taking the R&D route) Responsibilities for Technical Support Engineer You will initially be fully trained on the machine learning platform to understand the intricacies of the product You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team) Manage customer issues from initial report through to resolution Basic troubleshooting, and escalation of issues to the tech team Give an excellent customer experience throughout the resolution process What this offers Working for an industry-leading software company who has a fantastic track record of successfully hiring and training graduates An exciting opportunity to forge a career in Technical Support Engineering for a fantastic fast-growing company A good remuneration and benefits package Applications If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying that your degree classification/GPA and your A Level grades (or UCAS equivalent) are on your CV. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). Keywords: Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line RedTech Recruitment Ltd focuses on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

CT Engineer - London £45,000 - £50,000 per annum Vehicle & Fuel Card Join a fast-growing technology-based business that has built a market leading position in the provision of energy data and services with a proven track record for constant innovation. Our client helps businesses understand and manage their electricity, gas, and water usage, so they can reduce their energy costs and minimise their carbon emissions. Their team installs and maintains a new generation of Smart Meters across the UK - clever technology that enables a range of businesses to manage their energy use. The role The main purpose is to carry out metering tasks including those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team. Key responsibilities & accountabilities Install, maintain, remove and replace all types of metering equipment. Commission all types of metering equipment. Test and verify all LV metering equipment. Operate the LV system for associated metering activities in accordance with procedures. Undertake complex tests and inspections on installations. Undertake remote testing of metering equipment Investigate high consumption complaints and resolve queries with customers. Investigate dangerous occurrences and resolve customer problems. Work on non-standard and other Distribution Business' equipment. Carry out work on installations. Check and inspect work undertaken by the team for quality and safety standards. Organise people and co-ordinate resources and supplies. Coach and guide other staff including instructions to colleagues in completing tasks. Plan and schedule work and make quotations on site to customers. Provide technical explanation to the team and customers.What you'll bring The successful candidate will be authorised to install single and three phase metering installations and ideally have CT metering experience. Provide excellent customer service, work to time, cost and quality targets and have good IT skills, as well as a clean driving license. Trained, authorised and experienced in single and three phase meter installation and LVCT metering. Hold relevant Comcop authorisations. Hold DNO metering authorisations where applicable. Experience in Half Hourly, AMR and SMETS metering would be advantage Prepared to travel and work away from home on occasions City & Guilds full certificate (232 level or appropriate NVQ) IEE wiring regulations knowledge Personal computer skillsIn return our client will offer: £45,000 - £50,000 Per annum Vehicle & Fuel card Real opportunity for development 25 days holiday + bank holidays Health and life insurance + Private medical beyond probation Enhanced maternity pay (6 months!) Numerous social events If you feel you have the necessary experience to fulfil this vacancy, please apply or reach out to (url removed) directly. INDU

Sales Support / Data Analyst – Fixed Term Contract (6–12 months) Location: Croydon or Fully Remote Start Date: ASAP Contract: 6 months (likely to extend to 12 months) Salary: £30,000 - £35,000 Monday to Friday 09:00 - 17:30 We are seeking a proactive Sales Support / Data Analyst to join a fast-paced, collaborative environment. This role is ideal for someone who is a strong communicator, highly organised, and capable of building effective relationships across the business. You will support the sales team and senior management by delivering accurate reporting, maintaining system integrity, and ensuring customer and pricing data is effectively managed. Key Responsibilities Reporting & Analysis Compile company-wide and ad-hoc reports to support business performance tracking Deliver monthly Power BI reports and invoice reporting support Conduct overall data analysis to support strategic and board-level decisions Auditing & Compliance Conduct audits for new business opportunities and existing clients Support compliance and data accuracy across systems Pricing & Data Management Maintain customer pricing structures and wholesale price files Update catalogues and manage customer group contracts Monitor and manage reward points exposure Systems Management Oversee Horizon back-office system, Acsellerate CRM, and EVO-X e-commerce platform Import stock, manage CTS file uploads, and set up new customer accounts Provide second-line support for system troubleshooting Operational & Sales Support Manage 3rd-party ordering platforms and failed web orders Support archiving, shredding, and non-core reporting Assist with tender applications, gap analysis, and management reports Skills & Experience Strong analytical and reporting skills with advanced Excel proficiency Experience with CRM, ERP, or sales management systems (training available) High attention to detail, strong organisational and problem-solving skills Ability to manage multiple tasks and deadlines efficiently Benefits 20 days holiday + 8 bank holidays + additional Christmas closure days Workplace pension (after qualifying period) Employee Recognition Scheme Employee Wellness Package including counselling, 24/7 support line, online GP, family care, and legal helpline Competitive salary dependent on experience This is a key role within the business, offering an excellent opportunity to make a tangible impact on operations and support strategic growth. For more information or to apply: Contact Shannon Clough at Interaction Leeds (phone number removed) ✉️ (url removed)

Job Title: Parking Manager Location: Romford (Hybrid working available, 3 days office / 2 remote) Hourly rate £31.72 PAYE / £41.54 Umbrella per hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Are you an experienced Parking Manager with a strong track record in enforcement operations, service improvement and leadership? We're looking for a dynamic and forward‑thinking professional to lead our Parking Service-driving excellence, shaping change and delivering high‑quality, customer‑focused outcomes. About the Role As Parking Manager, you will play a central role in managing all aspects of parking enforcement, back‑office operations, debt recovery, appeals, permit processing and service development. You'll oversee performance, ensure compliance with legislation and codes of practice, and provide strategic leadership to drive continuous improvement. You will also act as a senior advisor-presenting, influencing and briefing senior stakeholders, Members and partner organisations-while representing the Council at regional and national forums. This is an exciting leadership position for someone who thrives in a fast‑paced environment and can deliver operational excellence alongside meaningful service transformation. Key Responsibilities Lead Parking Enforcement & Back-Office Operations Oversee borough‑wide parking enforcement, appeals, debt recovery and permit processing. Ensure legal compliance, robust performance management and consistently high service standards. Implement improvements to enhance productivity and quality across enforcement and processing teams. Drive Service Improvement & Organisational Change Lead the development of policies, procedures and the annual Parking Service Plans. Identify opportunities for innovation and efficiency. Champion change, modernisation and new technologies that enhance service delivery. Senior-Level Management & Strategic Influence Brief and advise senior leaders, Members and committees with confidence and clarity. Deputise for the Head of Highways, Traffic & Parking as required. Build strong internal and external partnerships to support effective service delivery. Financial Leadership Manage both revenue and capital budgets with accuracy and foresight. Forecast expenditure and income, ensuring compliance with financial regulations. Deliver value for money and take corrective action where needed. Contract & Supplier Management Lead procurement, tendering, contract variations and performance management. Monitor contract KPIs and ensure cost‑effective, high‑quality outcomes from outsourced providers. Excellence in Customer Service Resolve complex complaints, enquiries and appeals. Promote a positive image of the service and ensure clear, effective communication with residents and stakeholders. Foster a customer‑first culture within the team. About You You will bring: Extensive experience in parking enforcement and back‑office management. Proven leadership in a complex service area, with the ability to manage teams, influence stakeholders and drive high performance. Strong financial acumen, able to manage budgets and deliver against challenging targets. Expertise in contract management and dealing with external suppliers. Outstanding communication skills, with confidence presenting at senior levels. A commitment to excellent customer service and continuous improvement. Why Join Us? This is a unique opportunity to take ownership of a high‑profile, high‑impact service area. You'll join a supportive leadership team, shape service delivery at a strategic level, and lead meaningful improvements that make a real difference to residents, partners and the wider community. If you're ready to lead a modern, efficient and customer‑focused parking service-and you have the expertise to help us innovate and improve-we'd love to hear from you. Apply today and make your next move a career‑defining one. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior DevOps Engineer – 6-month contract – London/Remote – SC Clearance – Inside IR35 My Financial Customer is looking for a Senior DevOps Engineer to join a growing technology team responsible for maintaining and evolving a complex on-premise platform. This role will play a key part in ensuring the reliability, performance, and continuous improvement of the organisation’s technical estate while supporting the delivery of new services. This Senior DevOps Engineer is required to have experience with the following: Cloud Platform (Azure, AWS, or GCP), Kubernetes, IaC using Terraform and CI/CD pipelines. Skills & Experience required from the Senior DevOps Engineer: Active SC Clearance Cloud Platforms (Azure, AWS, or GCP) Strong experience supporting production environments, including on-call support and release management. Hands-on experience with Kubernetes or OpenShift in on-premise environments. Proven background in Linux system administration Experience implementing Infrastructure as Code, ideally using Terraform, integrated with CI/CD pipelines such as Jenkins. Observability platforms including logging, monitoring, and alerting tools such as ELK, Splunk, Prometheus, or Grafana. Experience improving DevOps tooling and contributing to technology roadmaps. Strong knowledge of Agile methodologies and modern DevOps practices. Experience working in the financial industry would be beneficial. Key Responsibilities of the Senior DevOps Engineer: Support, maintain and enhance the organisation’s core platform and supporting infrastructure. Manage the promotion of code across environments, ensuring safe and controlled releases from pre-production through to live. Champion continuous improvement and modern DevOps practices, helping teams adopt automation-first approaches across build, deployment, and release processes. Provide technical mentorship and guidance to engineers, sharing best practices and supporting professional development within the team. Collaborate with architects and solution designers to align technical delivery with long-term product and technology roadmaps. Lead incident management activities, coordinating major incident responses and ensuring effective communication with stakeholders. Support a 24/7 production environment, including participation in an on-call rota and out-of-hours release support when required. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

This role is Remote based in the UK Wide and you will require fluent Urdu language skills. We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer service calls. Cactus Search are currently in partnership with an amazing client who are offering you the following: Laptop and kit supplied prior to work commencing Salary - £25,250 Fully remote Shift pattern between 7am and 10pm - 40 hours per week This role will involve weekend working - you will only work 5 days per week and wont work every weekend Key Responsibilities: Contact centre experience required. Support customer enquiries by telephone or electronically via internal Contact Centre Solution and CRM systems Manage all direct customer Interactions Handle and respond efficiently to all general and order specific direct customer enquiries Support customers with order status updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management Provide feedback on the efficiency of the customer service process and areas of improvementKey Skills Required: Previous experience within a Customer Service position is essential Urdu language skills Knowledge of CRM systems A self-motivated, passionate, and enthusiastic approach to work Outstanding verbal communication skills Professional and empathetic approach to resolving issues Decent I.T skills Excellent time management

East London | 60% - 80% WFH | Fixed Term Contracts An established G15 housing association is expanding its Income Management team and is looking for confident, resilient Housing Income Officers to join their Stratford-based team during a key period of transformation. Role details Location: East London Working pattern: Hybrid (60% - 80% remote working) Contract type: Fixed Term (12 months / 7 months / 6 months) Salary: From £32,881 per annum (London weighted)? + benefits Start date: 30 March 2026The opportunity This is a busy, hands-on income role where you’ll take full ownership of a portfolio of rent accounts. You’ll speak to residents daily, negotiate repayment arrangements, progress cases confidently and take action where required - including preparing cases for court and attending hearings. You’ll balance income recovery with a strong focus on sustaining tenancies, using your judgement, empathy and problem-solving skills to achieve the right outcomes. What you’ll be doing Managing your own caseload of rent accounts and reducing arrears Negotiating repayment plans in line with policy and pre-action protocols Supporting residents to maximise income and access welfare support Handling high-volume inbound and outbound calls Serving notices and supporting court applications where appropriate Attending court hearings when required Keeping accurate records and contributing to team performanceWhat we’re looking for Strong customer service experience in a fast-paced environment Excellent communication, influencing and negotiation skills Resilience and confidence in difficult conversations Strong organisation and decision-making ability Experience in income collection, arrears, or debt recovery (desirable) Understanding of welfare benefits and housing income (desirable)What’s on offer Excellent pension (up to 6% double contribution) 28 days annual leave, rising to 31 days + bank holidays Westfield Health Cash Plan Non-contributory life assurance Up to 21 hours paid volunteering time Employee Assistance Programme & lifestyle benefits A genuinely inclusive, supportive working cultureIf you need any reasonable adjustments at any stage of the recruitment process, support is actively encouraged

Adecco is delighted to be recruiting a Customer Insight Team Leader to support a major local authority's Housing Needs and Housing Management services. This is a senior role with real influence-ideal for someone who thrives on leading teams, improving services, resolving complex issues, and delivering a culture of continuous learning from customer feedback. You will lead a team of Customer Insight Specialists, oversee complex complaints handling, and champion improvements that directly enhance the experience of residents across housing services. Customer Insight Team Leader (Housing Management & Housing Needs) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Fixed Term Contract - 12 months Grade 12 -£50,085 - £52,194 per annum Hybrid working available: Not fully remote, but flexibility offered. Attendance required for key meetings and occasional office days. What You'll Be Doing In this influential leadership role, you will: Oversee complaints handling across Housing Needs and Housing Management, ensuring high-quality, timely, and effective responses. Lead, coach, and mentor a team of Customer Insight Specialists, building capability and driving performance. Analyse complaint trends, identify root causes, and drive service improvement initiatives. Coordinate multi-team responses for complex, sensitive, and high‑profile cases. Provide expert advice on complaints policy, legislation, and best practice. Oversee action plans and lessons arising from Ombudsman decisions, ensuring they are completed effectively. Ensure accurate and consistent use of the complaints management system and contribute to system improvements. Embed a learning culture that proactively addresses recurring issues and enhances resident experience. Build strong relationships across internal teams, senior leadership, and external partners.About You We're looking for someone who brings: Essential Experience & Knowledge Extensive experience in complaints handling within housing, local government, or a similar environment. Strong track record of leading, coaching, or supervising a complaints or customer insight team. Solid understanding of complaint handling codes, legislative frameworks, and best practice. Knowledge of customer care, service improvement, and data‑driven insight. Key Skills Excellent analytical skills and ability to interpret trends to drive action. Strong communication and influencing skills with stakeholders at all levels. Skilled in coaching, mentoring, and developing staff. Able to work confidently with sensitive and complex cases. Highly organised, resilient, and comfortable managing competing priorities. Empathetic, customer‑focused approach with sound judgement. Why This Role? A leadership role with direct impact on resident satisfaction and service quality. Supportive and collaborative culture within a respected local authority. Hybrid working model - not fully remote, but flexibility around office attendance for key meetings. Competitive salary and excellent professional development opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is pleased to be recruiting a Customer Insight Officer (Stage Two) for a large local authority's Housing division. This is an exciting role for someone with strong analytical skills, excellent communication abilities, and a passion for improving customer experience through robust complaint handling. You will take ownership of escalated stage two complaints, investigate complex issues, and work closely with services to ensure fair resolutions and meaningful learning for future service improvements. Customer Insight Officer (Stage Two) (Housing) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Fixed Term Contract - 12 months Grade 9 - £42,060 to £43,680 per annum Hybrid working available: Not fully remote, but flexibility offered. Attendance required for key meetings and occasional office days.What You'll Be Doing In this role, you will: Investigate escalated stage two complaints thoroughly, ensuring all elements are fully explored and understood. Lead on complex case management, coordinating multi-team responses and hosting case conferences where required. Provide clear, well‑written responses to residents, senior stakeholders, MPs, Councillors, and other enquirers. Identify resident vulnerabilities and ensure these are reflected in assessments and outcomes. Use the complaints management system accurately, ensuring consistent recording, tracking, and reporting. Challenge the quality or scope of investigations when necessary to ensure fairness and accuracy. Support the continuous improvement of complaints processes, templates, and reporting standards. Provide coaching, advice, and insight to colleagues across housing services. Build strong relationships with internal teams, external partners, and key stakeholders. Feed back learning from complaints to inform service changes and prevent repeated issues. Maintain excellent audit‑ready records in line with data protection and organisational policy. Escalate risks, safeguarding issues, or misconduct concerns as required. About You You'll excel in this role if you have: Experience & Knowledge Previous complaint handling experience, ideally within housing, local authority, customer service, or transferable sectors. Understanding of housing complaints processes, ombudsman codes, and relevant legislation. Knowledge of best practice in complaints handling, customer care, and service improvement. Awareness of diversity, vulnerability, and how these impact service delivery.Skills & Abilities Excellent written communication - able to explain complex issues clearly and concisely. Strong analytical skills to identify trends, patterns, and insights. Sound judgement in sensitive and complex cases. Ability to manage multiple priorities and maintain quality under pressure. Confident influencing and constructive challenge when needed. Strong customer‑focused approach with empathy, fairness, and professionalism. Ability to work collaboratively and build effective working relationships. Why Join? A meaningful role where your work directly shapes better outcomes for residents. Supportive, collaborative team culture within a respected local authority. Hybrid working-flexibility to attend the office only when needed. Opportunities to develop specialist skills in service insight, case handling, and housing complaints. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Zendesk Solutions Architect Fully Remote - UK £65,000-£75,000 We’ve partnered with a fast-growing FinTech scale-up business who are looking for a Zendesk Solutions Architect to own and evolve their customer support platform. This is a high-impact role where you’ll act as the technical champion of Zendesk, ensuring it is scalable, optimised, and aligned with the needs of Customer Experience, Risk, Payment Operations, Product, and Engineering teams. If you thrive in high-growth environments and enjoy building systems that power exceptional customer experiences, this could be a strong fit. You will take full ownership of the Zendesk environment, driving configuration, automation, reporting, and integrations to enable seamless, efficient support for small business customers. The role is fully remote within the UK. Sponsorship cannot be offered for this role. Key Responsibilities Own day-to-day Zendesk administration including roles, permissions, security, triggers, automations, macros, workflows, dashboards, and SLAs across multiple channels. Configure and optimise Omnichannel routing, AI features, and automation to ensure efficient ticket distribution and response times. Maintain data integrity and deliver accurate, actionable reporting to inform business decisions. Enhance and maintain Help Centre themes to deliver a user-friendly, on-brand self-service experience. Improve self-service journeys using Zendesk Guide features, reducing live chat demand while increasing customer satisfaction. Evaluate, implement, and manage third-party integrations and apps to improve CX workflows. Contribute to custom app development using CSS, HTML, APIs, Webhooks, Zapier, Postman, and related tools. Troubleshoot complex technical issues across all Zendesk channels. Lead end-to-end system and process initiatives, from design through implementation and change management. Produce clear documentation, training materials, and internal knowledge resources to drive adoption. Key Requirements Proven experience as a Zendesk Administrator, ideally within a high-growth startup or fintech Strong understanding of platform capabilities including workflows, objects, formula fields, APIs, custom views, and integrations Experience building or significantly scaling a Zendesk environment within a CX function Demonstrated ability to design processes and drive user adoption Experience integrating third-party tools and managing app ecosystems Strong analytical mindset with excellent data management and reporting skills Collaborative, delivery-focused approach with a track record of owning projects end-to-end. Salary: Up to £75,000 Benefits: Bonus, 10% Share Plan, 25 Days Holiday, 8% Pension, Private Medical. If this role sounds of interest, please apply and I can give you a call. Tim Stock (phone number removed) | (phone number removed) (url removed) (url removed)

Conference and Events Assistant Salary: £27,132 p.a. Location: Hybrid Working – Remote / London Contract Type: Full-Time, Permanent How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday, 03 April 2026. Please note that the closing date is subject to change, depending on the success of the recruitment process. About the Role In this exciting and varied role, you will play a key part in delivering the College’s education and events strategy. With over 70 events each year, ranging from online learning sessions to major conferences, you will be at the heart of ensuring delegates, speakers and partners have an outstanding experience. You will become an expert in our event processes and systems, supporting smooth operations from first enquiry through to post event reporting. This is a fantastic opportunity for someone looking to develop their career in events, with hands on experience across administration, logistics, customer service and marketing. Key tasks and responsibilities include (but are not limited to): First point of contact for event delegates, handling queries by email and phone with professionalism and warmth. Assist with day to day administration and preparation of event materials such as sign in sheets, name badges and speaker bios. Support venue research and sourcing and maintain organised team filing systems. Attend and support events, online and in person, including set up, registration, delegate support and pack down. Help promote events through email campaigns, website updates, social media and external event listings. About You You bring a strong interest in event management, paired with excellent written and verbal communication skills and a confident, customer focused approach. Highly organised and able to prioritise, multitask and work independently in a busy environment. You also demonstrate solid IT capability, including MS Office and working with databases. Your proactive, solutions driven mindset, attention to detail and willingness to travel occasionally make you well suited to supporting a wide range of event activities. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday. 1 additional paid day of leave for the purpose of celebrating your birthday. Healthcare support through Benenden Health. Up to 12% pension contribution. Hybrid and flexible working. Wellbeing hour once a week. Cycle to work and employee discounts schemes. Training and development opportunities. Access to Mental Health First Aiders and Employee Assistance Programmes. About the College The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA, equality, diversity and inclusion are a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Applicants must reside and have the right to work in the UK. No agencies please

IT Field Support Engineer / Onsite Second Line Technician Join a forward-thinking managed services environment as an IT Field Engineer delivering onsite and remote IT support, troubleshooting Windows and Mac systems, Office 365, Azure and networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite Support Engineer, IT Field Engineer SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an IT Field Support Engineer / Onsite Second Line Technician to join a dynamic managed services team supporting clients across Central London. As an IT Field Support Engineer / Onsite Second Line Technician you will deliver onsite and remote IT support, troubleshooting Windows 10 and 11, macOS, Office 365 and Azure environments while maintaining strong customer relationships. The IT Field Support Engineer / Onsite Second Line Technician will travel to client sites, implement IT strategies, support cloud computing, networking, cybersecurity and infrastructure projects, and ensure systems remain secure, optimised and aligned with best practice. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the IT Field Support Engineer / Onsite Second Line Technician include: • Onsite IT Support: Deliver professional technical support across client sites, resolving hardware, software and infrastructure issues, • Remote Troubleshooting: Provide responsive remote IT support for desktops, laptops, mobile devices and cloud platforms, • Microsoft 365 Administration: Support Outlook, OneDrive, SharePoint, Teams and Intune environments, • Systems Support: Maintain and troubleshoot Windows 10 and 11 and macOS devices, • Server & Directory Management: Support Active Directory, DNS and DHCP within Windows server environments, • Network Support: Configure and troubleshoot WiFi, firewalls and routers to ensure reliable connectivity, • Cloud & Security: Assist with Azure Virtual Desktop, multi-factor authentication, conditional access and compliance policies, • Email Management: Manage email routing, third-party spam filters and mail tracing, • Documentation & Knowledge Sharing: Maintain accurate records and contribute to the technical knowledge base, • Client Relationship Management: Act as a trusted advisor, delivering clear communication and exceptional customer service CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in professional IT support within a managed services or corporate IT environment, • Proven experience of troubleshooting Windows and Mac operating systems, • Experience with Microsoft 365 including Exchange Online, Teams, SharePoint and Intune, • Experience supporting Windows server technologies including Active Directory, DNS and DHCP, • Understanding of networking principles including WiFi, firewalls and routers, • Strong troubleshooting, problem-solving and communication skills DESIRABLE • Experience with Azure Virtual Desktop and cloud computing environments, • Understanding of cybersecurity controls including multi-factor authentication and conditional access, • Experience managing third-party vendors and resolving printer or hardware issues, • Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700, • CompTIA A+, Network+ BENEFITS • Access to continuous training, mentorship, and certification support • Career progression opportunities • 21 days (increasing after 3 years of service) holiday, public holidays • Birthday day off • Private healthcare and 40% off gym membership • Great pension scheme from day one • Cycle to work scheme • Eyecare vouchers • Central location, next to a famous food market • A friendly, inclusive, sustainable work environment • Regular social events (tech-infused minigolf and darts, pool, and more!) • Electric car scheme after 2 years of service • Recruitment referral scheme bonus • Be part of a 70-strong family with low turnover and a high-impact culture The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14479 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

BDS Recruitment are looking for a a Service Desk Analyst to join our Client's thriving IT team on an initial agency basis until September with likely extension. The role will be primarily based at our the head office in Kings Cross with 1 day per week from home. Rates starts from £171 per day umbrella based on a 35 hour week. Duties: • Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management., • Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed., • Incident Management: Prioritize and document incidents, ensuring resolutions align with SLAs and monitoring performance metrics for continuous improvement., • Knowledge Sharing: Maintain and update knowledge bases with solutions to common issues, supporting colleagues and streamlining future problem-solving., • Asset Management: Track IT assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes. Criteria. A qualification in a related field Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems. Strong troubleshooting skills for Microsoft Office, Outlook and basic PC hardware/software configurations. Excellent communication skills, with the ability to explain technical issues to non-technical users. Desirable: • Familiarity with Active Directory, Azure, Office 365, and remote support tools. Please apply now for immediate consideration

Job title: Data Strategy Manager/Data product Manager (Strategy) Location: Bromley (3 days onsite, 2 days remote) Contract Length: 12 months Daily Rate: £650/Day Status: Inside IR35 Working Pattern: Full Time Are you a data enthusiast with a flair for strategic thinking? Do you thrive in regulated environments and have a passion for modern data practises? If so, we have an exciting opportunity for you! Our client, a leading organisation in the IT/Financial Services sector, is looking for a Data Strategy Manager to join their dynamic team on a temporary basis. About the Role: As the Data Strategy Manager, you will play a pivotal role in shaping the data landscape for our client. You will lead the development of data domain strategies, ensuring a seamless end-to-end data flow design. Your collaboration across business and technology teams will drive multiple projects, align strategic objectives and enforcing governance standards. Get ready to make a significant impact! Who You Are: Experience in data strategy, data product management, or data transformation Strong understanding of data platforms, analytics, and modern data architectures is essential. Global Payments domain expertise: payment rails, clearing/settlement, cross-border flows, correspondent banking, treasury/payments operations is essential Ability to communicate with both technical teams and business stakeholders Experience creating strategy documents, roadmaps, and executive presentations Background in strategy consulting within financial services, ideally from a Big 4 or top-tier consultancy is highly desirable. Certified in SAFe POPM/Architect, CDMP/DAMA, with additional cloud certifications being a plus. Key Responsibilities: Strategic Vision Roadmaps: Define data domain strategies and modernisation pathways while co-developing roadmaps with delivery teams. Portfolio Intake Discovery: Assess new requests to drive data landscape simplification and governance. Governance Routines: Lead the adoption of target data patterns, ensuring control efficacy and compliance readiness. Architectural Vision PI Planning: Align enterprise blueprints with strategic enablers. Delivery Verticals Support: Validate Epic acceptance criteria and advise on prioritisation and trade-offs. Voice of Customer Use Case Capture: Serve as the strategy-layer product manager to capture and prioritise use cases for measurable value. Data-as-Product Advocacy: Promote shared services and champion cultural change across domains. Global Payments Domain Expertise: Leverage your payment rails knowledge, including ISO20022 and SWIFT MT/MX. Regulatory Reporting Knowledge: Navigate PSD2/Open Banking and AML/Sanctions reporting controls with ease. Why Join Us? Be a part of an innovative team that values your expertise. Drive strategic initiatives that influence the future of data management in the financial services industry. Enjoy a collaborative working environment that encourages growth and development.If you are ready to take the next step in your career and make a difference in the world of data strategy, we want to hear from you! Apply today and embark on an exciting journey with our client! How to Apply: Send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role. Let's shape the future of data together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Medical Advisor - Benefits & Homeless Prevention | Hackney | Hybrid £35 per hour Temp Are you a qualified allied health professional looking for your next challenge? We're working with a LA to recruit a Medical Advisor to join their Benefits & Homeless Prevention Service. This is a fantastic opportunity to use your expertise to make a real difference in people's lives, helping residents with health and disability needs secure safe and suitable housing. What You'll Be Doing: Deliver expert medical advice to support residents living in unsuitable accommodation. Conduct assessments and provide recommendations for priority rehousing. Advise on adaptations, equipment, and accessible housing solutions. Work closely with internal teams, social care professionals, and external partners to provide holistic support. Contribute to policy development and planning for accessible housing projects. Be a key part of the council's innovative service, combining Benefits and Housing Needs functions.Who We're Looking For: Qualified healthcare professional (Occupational Therapist, Speech & Language Therapist, Registered Nurse, Physiotherapist, Mental Health Specialist, Autism Specialist, or similar). Experience in assessment, care planning, and working with vulnerable adults or residents with disabilities. Strong understanding of the link between health and housing. Excellent communication skills, ability to work independently, and confident collaborating with multidisciplinary teams. Commitment to equality, diversity, and high standards of customer care.Why This Role? Hybrid working: minimum 2 days office/home visits, 2-3 days remote Work in a diverse and dynamic borough of London Make a tangible difference in the lives of Hackney residents every day Join an innovative, forward-thinking team at an exciting time of service redesignReach out to Natalie today to explore how she can support your next career move. Email: | Phone: (phone number removed) INDSCGNB

Infrastructure Engineer Location: UK (fully remote) Sector: Enterprise Software Overview We’re looking for an Infrastructure Engineer to support the delivery, deployment, and ongoing technical operations of enterprise clinical software solutions across on‑premise, cloud, and hosted environments. This role sits within a technical delivery and operations function and is ideal for someone with a strong Windows infrastructure and automation background, who enjoys hands‑on problem solving, software delivery, and supporting complex customer environments. While there is some exposure to DevOps and Azure tooling, this is not a DevOps role. You’ll work closely with project teams, service teams, and customers to deploy software, automate processes, resolve escalated technical issues, and improve platform reliability. Key Responsibilities for the Infrastructure Engineer • Deploy, configure, and automate software solutions across on‑premise, hosted, and cloud environments, • Build and maintain deployment automation using PowerShell, YAML, and Azure DevOps pipelines, • Deliver customer IT implementation work, including infrastructure setup, configuration, and troubleshooting, • Diagnose and resolve issues across Windows Server, Active Directory, virtualisation, networking, storage, and security, • Provide escalated (3rd line) technical support for customer incidents and internal teams, • Support endpoint platforms and endpoint security tooling in customer and internal environments, • Produce and maintain high‑quality technical documentation, including HLDs, LLDs, diagrams, DR plans, and runbooks, • Work within ITIL‑aligned processes, collaborating with project managers, pre‑sales, and service teams, • Participate in remote on‑call and out‑of‑hours support on a rota basis, with occasional travel where required, • Contribute to continuous improvement, internal tooling, documentation standards, and knowledge sharing, • Assist with client and internal technical training where appropriate Essential Skills & Experience • Strong hands‑on experience with windows infrastructure engineering, • Advanced PowerShell scripting experience, including automation and deployment tasks, • Experience using YAML, particularly for deployment or pipeline configuration, • Proven background in software deployment, delivery, or packaging, • Solid experience with virtualisation (VMware and/or Hyper‑V), • Strong knowledge of Windows Server, Active Directory, IIS, and core networking concepts, • Experience troubleshooting complex infrastructure and application issues, • Exposure to endpoint management and endpoint security platforms, • Some knowledge of SQL scripting (e.g. queries, troubleshooting, configuration support), • Experience operating within ITIL or service‑oriented environments, • Strong written and verbal communication skills, able to engage with both technical and non‑technical stakeholders, • Comfortable working independently in a remote environment, • OK with 2 sundays per month remote on- call Desirable Skills • Familiarity with Azure DevOps, CI/CD concepts, or automation pipelines, • Some experience with Linux environments, • Experience supporting MSSQL, Oracle RAC, or Data Guard Education & Experience • Bachelor’s degree or equivalent commercial experience, • Minimum 5+ years’ experience in an infrastructure, systems, or technical engineering role, • Relevant Microsoft qualifications (or working toward them) Why this role? Hands‑on technical role with real ownership and variety, exposure to automation, Azure, and modern tooling without being a pure DevOps role. Opportunity to work on mission‑critical customer systems and a good balance between delivery, operations, and continuous improvement. Great team environment and regular training and upskilling

Buckinghamshire £40,000 - £47,000 turn IT on is currently seeking a Senior Projects Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and a passion for delivering high-quality service to schools. This is a central role within our Project Team, supporting the design, development and delivery of technical solutions across our school network. While the role is remote-based, regular travel will be required to our Princes Risborough office and to schools across the South East of England. You will report into the Head of Projects. You will work closely with the projects team to deliver technical projects as well as supporting our solutions Architect with pre-sales queries and pre-configuration tasks for infrastructure installs. Key Responsibilities Lead on technical design and documentation for projects and tenders Act as a point of contact for technical queries during project delivery Collaborate with schools and internal teams to ensure smooth communication and progress Create and manage schedules of work and project plans Support presales activity with technical input and timely responses Attend project meetings and contribute to technical discussions Help train and support team members where needed Maintain high standards of documentation and customer service What Were Looking For Were seeking someone with strong technical expertise and a background in project management. Youll be organised, adaptable and confident working independently as well as part of a team. Excellent communication skills and a positive, proactive approach are essential. Essential Skills & Experience Microsoft certification Networking certification Experience managing ICT projects from start to finish Strong knowledge of: Windows Server, Office 365, Google Workspace Microsoft Hyper-V, Networking (VLANs, routing & design) Storage solutions (SAN/NAS), AD, DHCP, DNS, GPO Ability to create detailed technical documentation and project plans Outstanding customer service and communication skills Desirable Project management certification (e.g. Prince2) Experience with Azure and PowerShell scripting Other relevant IT certifications The role is offered on a full-time basis, remote with the expectation of working in our Princes Risborough office as and when needed too. The successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, candidates may be required to travel to schools, and therefore must have a driving licence and their own vehicle. In return, we are offering a salary of between £40,000 - £47, 000, benefits include a pension scheme, electric/hybrid car leasing scheme, cycle scheme, eye care voucher scheme, mental health first aiders, employee assistance programme plus additional benefits. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have eigh brands under the TLG umbrella turn IT on, School ICT Services, SalamanderSoft, SBM, EduFin, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 500 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF-227 301 TPBN1_UKTJ

Graduate Sales London And Birmingham 2026 Start Dates Released Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading training programme. Located in London or Birmingham this is a fantastic opportunity to join an exciting technology company in a fast-moving industry and build a long-term high earning career. We will be recruiting through 2026, holding face to face interviews with start dates in April, July and September. So beat the rush and secure a job with a great career now! Earn a highly competitive starting salary of £32,000 in London with 6 monthly pay reviews for sales staff within the first 3 years. In year 1 with additional commission and bonuses the OTE is up to £41,500 in London. You can expect this to increase to £39,500 with a £49,000 OTE in year 2 and £49,000 basic with an OTE of £64,000 in Year 3 (London). You will start your first year with a comprehensive training programme where you will receive in-depth technical and sales training, including working towards gaining your CISCO CCNA certification. This is a challenging graduate role with responsibility for managing customers technical requirements from a very early stage and so successful candidates will be able to apply themselves right from the off. You will be trained with all the skills needed to start making business to business sales to a broad range of Small to Medium Enterprise customers. This is an outstanding first step for a high achieving graduate candidate who is career motivated and looking for their first technology sales role . You will have at least a 2.1 in a STEM, IT, computer science, business, economics, geography / geology, or similarly intellectually challenging degree subject. Engaging to talk to, you enjoy mastering a subject and then applying your knowledge accurately to make a difference in the workplace. Location: London, SW9 or Birmingham, B4 Hours: Monday to Friday, 40-hour week, permanent full time Benefits of Working at Spitfire as a Sales Graduate Spitfire offer excellent earning potential and reward generously for success and hard work As a company we provide our Sales Graduates with structured engineering, technical and sales training, via both internal and external courses Our Sales teams enjoy regular motivational competitions and incentive schemes We believe that everyone plays a part in contributing to the success of our business, and therefore we are dedicated to the personal and professional development of all of our employees All graduates are expected to obtain professional CISCO CCNA engineering qualifications, which are widely recognised and allow them to develop extensive product knowledge and understanding to become the best in the industry Our offices are modern and open plan with fantastic views towards the City of London Access to our Employee Wellbeing assistance service. Which includes 24/7 helplines, remote GPS, mental health support, physiotherapy, financial and legal support as well as various wellbeing and lifestyle coaching services. We offer flexibility to work from home after the first year. There is a gym next door Su ccessful applicants will be eligible to apply for a rental deposit loan Responsibilities May Include the Following: Learn, assimilate and keep up to date with industry technology Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities ? Identify sales opportunities within the existing base to capitalise on maximum sales growth Understand and keep abreast of competition, their issues, products and pricing Provide support and day-to-day account management to allocated customers Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client relationship. Assist other departments in resolving customer issues to help retain clients Prepare written presentations, customer demonstrations, costs saving analyses, and product quotations Record all sales leads and manage these on a day-to-day basis Update and provide accurate sales order and forecasting figures Our sales team is primarily made up of graduates who have developed their careers with Spitfire, and whilst they like to work hard, they also like to socialise regularly visiting nearby pubs and playing various team sports. Find out more about what it is like to work in sales at Spitfire by looking at our website Please apply for this job if you meet the minimum requirements and we will get back to you for an initial conversation before scheduling the first interview. Ensure that your CV has all your education from school to date along with the subjects and grades attained. There must be no unexplained gaps. We will be moving forward interviewing successful candidates quickly, however, if you do not hear back from us, then you have been unsuccessful in your application. TPBN1_UKTJ

Business Development Manager, Bespoke Screenprinted textiles - West London High profile boutique designer / manufacturer of bespoke printed textiles and wallcoverings for major Brands and high profile commissions for palaces, embassies, private houses and hotels, seeks a dynamic & well connected Business Development Manager to shape & drive the growth of their highly invested & diverse Screen & Digital print manufacturing operation. With the flexibility to produce bespoke limited editions as well as high volume production, they offer a range of services spanning Studio, Screen making, Fabric preparation/finishing/storage, Hand and Machine Screen Printing and Large Format Digital Printing. You must have proven Sales or Client development experience within a fast-paced Screen &/or Large Format Digital Print organisation, ideally combined with demonstrable experience/understanding of the interior textiles, fabrics & wallpapers arena within various markets, including the fashion, promotional, display and novelty industries. You will have a naturally enthusiastic, confident & communicative personality, able to demonstrate an obvious ability to instigate & drive multiple channels of Sales growth opportunities, delivering a consistent brand proposition that engages & builds both the Client relationship & also maximises the opportunity for onward Business & account growth Role purpose: • To develop, own and execute a strategic sales plan in order to realise the Company’s future growth objectives. Working to understand existing Clients, whilst researching and developing new business opportunities., • Work closely with the Customer Services/Account management team, in order to consistently deliver Business growth and an exceptional level of customer care. Key responsibilities: A key member of the leadership team and reporting to the Managing Director, your remit will encompass; • Develop and deliver a sales strategy in line with business objectives., • Originate and agree sales and gross profit targets., • Directly manage and enhance relationships with new Clients, ensuring the potential demands for an increased product portfolio aligned with the technical / manufacturing infrastructure., • Identify, research, develop new markets and products, shaping an approach to secure and deliver sustainable profitable growth., • Motivate and empower the Client Services team. Must Have Skills: • Proven aptitude for intelligent New Business acquisition, encompassing research, approach, present, close, convert, implementation & retention., • Commercially sound (robust price and margin management), • Strategic direction and able to work closely with a good management team (not a lone ranger), • Strong Communication / Presentation Skills, • Energy, ambition, passion & ethos that engages people at all levels You can be based anywhere in the UK as this role will operate effectively from a remote/hybrid base, but it will be essential that you develop a strong presence, connectivity & influence with the Managing Director and the Customer Service & Production teams based from their West London HQ. It is imperative that you possess a genuine track record of market understanding, connectivity & success in their specialist arenas, where your talent, entrepreneurial mindset and very clear focus on delivering new business relationships will drive results & a sustained impact on the current and future success of the business and the people within it. In return, you can expect an attractive salary along with unparallelled support, very sensible delivery/growth targets and a significantly rewarding performance package, backed by a committed team and the opportunity to work with excellent business leaders who are focused on consistently driving the business forward. Business Development Manager, Sales, Print, Screenprint, Large Format, Digital, Flat Bed, Reel Fed, wallcoverings, interior textiles, fabrics, wallpapers, fashion, promotional, display, novelty

We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to support the Autism Assessment Service (AAS) in delivering the highest standards of customer service and patient care. This is a remote role (UK-based) for a 12-month fixed term contract and both Full Time and Part Time positions are available. About the rewards As a Client Coordinator you will receive a salary of £25,000 per annum pro rata plus: Fully remote working from home 23 days paid holiday, plus all bank holidays Company pension Commitment to supporting a healthy work–life balance This is a remote working position and the hours of work are: Full Time: 35 hours per week Mon - Fri (no weekends or Bank Holidays) Part Time 17.5 hours per week Mon - Fri (no weekends or Bank Holidays) About the role As Client Coordinator your primary responsibility is to support the delivery of autism assessments commissioned by NHS partners, with a strong emphasis on quality, confidentiality, and compassionate service. You will play a key role in ensuring the smooth coordination of appointments, assessments, reporting, and invoicing. The role requires excellent organisational skills, attention to detail, and the ability to build positive working relationships with clients, clinicians, and external stakeholders. You will be responsible for managing referrals efficiently and ensuring processes are followed accurately and in a timely manner. Key responsibilities will include: Booking, coordinating and maintaining accurate records of all appointments on behalf of the Autism Assessment Service Capture, record and maintain up-to-date client information across relevant systems Liaise with patients via phone and email to gather detailed personal information to support the clinical team Review questionnaires, forms and personal information for completeness, following up where required Proofread, format and securely file confidential clinical reports, ensuring quality standards and deadlines are met Work in line with agreed processes to ensure accuracy, compliance, and adherence to legal requirements Contribute proactively to improving internal processes, policies and procedures Build and maintain positive working relationships with local authorities, clinicians and internal teams Support the achievement of agreed targets and KPIs aligned with company objectives Accurately navigate and update the Customer Relationship Management (CRM) system, including follow-ups, appointment confirmations and diagnoses Process billing information from clinicians and ensure accurate invoicing to clients Undertake any other reasonable duties as agreed with your line manager About you To be successful for the role of Client Coordinator an interest in psychology or a relevant qualification is desirable but is not essential. Applications are welcomed from Assistant Psychologists seeking to develop their skills and gain regular access to experienced clinicians and you must be / have: Exceptional administrative and organisational skills Good IT skills, including Microsoft Office, databases, and CRM systems Strong interpersonal skills with the ability to build rapport and demonstrate empathy Ability to handle confidential and sensitive information Excellent telephone manner and responsiveness to enquiries Educated to a minimum of A-level standard (or equivalent) is preffered but not essential High attention to detail with strong planning and prioritisation skills A strong commitment to delivering outstanding customer service Confident multitasker and problem-solver with a proactive approach Demonstrates empathy for the client group Self-motivated, flexible, and adaptable with a positive “can-do” attitude Able to handle confidential and sensitive information with discretion Comfortable working independently as well as collaboratively within a wider team Resilient and able to work under pressure while meeting strict deadlines Consistently demonstrate company values How to Apply eRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy. You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted. We look forward to receiving your application

New Head of Sales Vacancy, as Head of Sales & Operations, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection.Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities.Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

Job Title: Sales Admin Support Department: Sales / Commercial Reporting to: Sales Director Based - Remote role with a head office in Hounslow Key Experience - HubSpot, Similarweb, International Cross-Border, eCommerce, Logistics Role Purpose The Sales Admin Support role provides operational and administrative support to the sales team, ensuring the smooth running of sales processes, reporting, and systems. The role plays a key part in enabling the sales function to operate efficiently by maintaining accurate data, managing reporting, coordinating internal processes, and supporting customer onboarding. This position acts as a central coordination point for sales-related activity, helping the team stay organised, informed, and focused on driving new business and customer success. The role reflects our International Cross-border clients core values-collaboration, ownership, operational excellence, and delivering a positive experience for both customers and internal teams. Key Responsibilities : Sales Operations & Reporting - Maintain sales reporting covering volume, new business, revenue, pipeline performance, and weekly activity. - Manage new business prospect reporting, including data uploads and ongoing maintenance within the CRM system. - Analyse sales data to identify trends, opportunities for improvement, and more efficient ways of working. - Create and maintain reporting packs and presentations, including materials used for monthly and quarterly business reviews. - Support the sales leadership team with accurate reporting and performance insights. CRM & Sales Tools Management - Act as the internal champion for sales systems and tools (including HubSpot and Similarweb). - Ensure CRM data accuracy, process adherence, and consistent usage across the sales team. - Generate and distribute new business leads using approved data sources through HubSpot and Similarweb. - Maintain clear and consistent sales processes within the CRM environment. Sales Team Coordination & Support - Provide proactive and reactive support to the Sales Director and wider sales team, understanding their priorities and requirements. - Act as a coordination point for queries coming into the sales team from other departments, ensuring timely responses. - Support internal communication between teams to ensure consistent processes and ways of working. - Act as an escalation point for internal queries or customer-related matters when required. Customer & Business Support - Own and manage the onboarding process for new customers across the sales team and wider business. - Support the coordination of internal meetings, customer meetings, events, and business functions. - Manage and maintain sales collateral and documentation, ensuring materials are up to date and accessible within company systems. - Create and distribute the company newsletter on a quarterly basis. - Manage the Sales and Info inboxes, ensuring enquiries and leads are allocated efficiently. Key Skills & Attributes - Strong organisational and administrative skills - High attention to detail and accuracy in data management - Proficiency in CRM systems and sales tools (HubSpot and/or Similarweb) - Strong communication and coordination skills - Analytical mindset with the ability to interpret sales data - Proactive and able to manage multiple priorities - Collaborative approach with the ability to work across departments

Adecco is recruiting for a dedicated Homelessness Prevention and Solutions Officer to join a dynamic Housing and Regeneration team. This is an exciting opportunity to make a real difference by supporting individuals and families who are homeless or at risk of homelessness. Homelessness Prevention and Solutions Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with possible extension £20.76 per hour PAYE / £27.07 per hour Umbrella - negotiable DOE Hybrid Working - 3 days per week in office, remainder remote ASAP Start IT equipment provided Key Responsibilities Work proactively with households to prevent homelessness and secure suitable housing solutions. Manage a personal caseload, creating tailored housing plans under the Homelessness Reduction Act. Provide comprehensive housing advice, including tenancy rights, financial guidance, and housing options. Liaise with landlords, housing providers, and partner agencies to negotiate solutions. Conduct home visits and deliver community-based housing surgeries. Collaborate with social services, police, and other agencies to support vulnerable applicants. What We're Looking For Strong knowledge of homelessness legislation and housing options. Experience in a busy, customer-facing environment, ideally within housing or related services. Excellent communication, negotiation, and interpersonal skills. Ability to manage caseloads, meet deadlines, and work independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Title:Software Engineer Oracle Department:Procode IT Location:Remote Salary:Circa £38k + Up to 15% discretionary bonus Sponsorship:Unfortunately, we are unable to offer sponsorship for this role Are you looking for a rolebuilt around solving real problems with PL/SQL precision and designing ETL processes that unlock the true value of enterprise date? Do you want to work on complex data challenges, modern tooling, andcreatemeaningful technical impact? If so, this might be the role for you! About us We area dynamic software company.Established in 2006, with a visionofhelpingthe energy and utilities sectorsimprove customer experience and lowertheircost to serve,usingsmarter process automation. Wehave an exciting opportunity as aSoftware Engineer,wherewe aim to provide you with a uniquely inclusive and diverse workplace, whichshowcasesthe extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do its part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. What does this role involve? Youlljoin a cross-functional product team that thrives on pace, collaboration, and innovation. Every day,youllhelp shape the data foundations that keep our products and services running seamlessly for thousands of users. Youll design and develop clean, efficient, and fully tested PL/SQL code, contributing yourexpertiseto build reliable features that teams rely on. Working with our established data structures,youllturn complex requirements into robust, performant database solutions. As a key participant in our sprint cycle, youll embrace agile ways of working, bringing transparency, adaptability, and continuous improvement to everything you do. Who are welooking for? Were looking for someonewhosready to take the next step in their journey. With commercial PL/SQL experience using ANSI syntax and a strong approach to unit testing, you know how to build things that work, and keep working. Youve spent time understanding ETL processes, and that gives you the ability to handle data with confidence, turning it into reports and transformations that power the business. Navigating tools and frameworks like Bitbucket, JSON, REST, Confluence, Jira, TOAD, and Scrumfeelsnatural to you,youreused to working in environments where collaboration and clarity matter. And with skills in Python, Azure DevOps, APIs, or other databases, youre someone who naturally expands the possibilities of what we can build together. Although the role is remote, we do require the team to come to our Chandlers Ford head office for team collaboration days. And what is the technicalenvironment? Thisincludes:Oracle,PL/SQL,ETL,Toad,Git,Jira,BitBucket, Agile, UT PL/SQL(Unit testing framework), Azure DevOps,APIfirst,MongoDB,PostGres,Python This role will involve on-call working on a rota basis (24/7) To be successful in this role you will be required to pass an enhanced security vetting process. Our employees, just like our customers come from all walks of life, and were fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits-availablefrom day one! Bonus Scheme, made up of personal and company elements. Career progression, were an expanding organisation. 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5%. Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities. The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. We offer an EV car scheme. Qualifying terms and conditions apply. A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. The Luxion Group comprises of the following companies Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. TPBN1_UKTJ

2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues.Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Data Centre Design Engineer - Lead / Consulting Inside IR35 | Long-term Contract 50% Remote | 50% European/US Travel (Expensed) IT Services Provider We are seeking an experienced Data Centre Design Engineer to join a major IT Services provider in a lead, design-assurance role supporting large-scale European data centre programmes. This is not a pure build role. You'll act as a technical authority, reviewing designs, shaping delivery plans, and overseeing implementation across complex, enterprise environments. Key Responsibilities Review and approve data centre designs (new build and expansion) Act as lead technical engineer / design authority Develop high-level delivery and implementation plans Provide technical governance throughout the project lifecycle Oversee implementation and resolve design or delivery risks Engage with internal teams, vendors, and customer stakeholders Support design sign-off and senior technical discussions Required Experience: Strong experience delivering large-scale data centre deployments Proven data centre design background (compute, storage, network, power, cooling) Experience operating as a lead engineer or technical authority Able to translate designs into practical delivery plans Comfortable overseeing delivery rather than day-to-day build Willing to travel across Europe/US (approx. 50%)Desirable: Exposure to AI / HPC data centre environments (e.g. GPU-dense, NVIDIA platforms) Experience with high-density, high-power DC designs Background working for an IT services provider or systems integrator Contract Details: Inside IR35 Long-term contract potential 50% remote / 50% European travel (fully expensed) Competitive day rate (experience dependent) Apply now to discuss the role in more detail. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy

Technical Author - Aerospace £40,000 - £45,000 + Remote + Flexi Time + Healthcare + Benefits Monday - Friday, 37 Hours Per Week Remote - Office In Hertfordshire Do you have knowledge of ground based defence systems? Are you interested in a varied & technically challenging role within an industry leading engineering group who are offering flexible working hours, a remote working model and multiple progression paths? Due to continued growth my client is looking for a technical author to join their team who are based in Hertfordshire. The successful applicant will be responsible for creating and maintaining technical documentation supporting ground based air defence systems. In this varied role you will be working with a range of departments including the projects, design, engineering and technical teams to create clear instructions and documents for customers, engineers and operators. You will play a vital role in ensuring that all customer, industry and in house standards are being achieved whilst driving continuous improvement of documentation processes. You will be working for a world leading engineering business who have multiple sites across Europe. They have continued to expand over the past 50 years and are continuing to hire throughout each department. Known for excellent staff benefits, training and development this is a great time to join the team. If you want the opportunity to build out your own division and expanding your skills and knowledge, this is the perfect role for you. For more information please click apply and contact Patrick Walsh - REF4911 - (phone number removed) The Role: *Working with a range of teams including; design, projects & engineering *Creating and maintaining technical manuals and documents *Fully remote - site in Hertfordshire (needed to travel there when required) The Candidate: *Ground Based Defence Systems knowledge *Familiar with technical documentation and manuals *Able to commute to Hertfordshire when required *Able to pass SC clearance Consultant: Patrick Walsh elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Technical Author|Technical Support|Author|Documents|Manuals|Writing|Writer|Ground Based|Aerospace|Defence|Engineering|Engineer|Project Manager|Programme|Supply Chain|Budget|Training|Development|Manager|Management|Manufacturing|Manufacturer|Manufactured|Manufacture|Engineering|Engineered|Automotive|Head Of|Director|Cars|Aerospace|Tooling|Catia|Design|Project|V5|Progression|Manager|Hybrid|Remote|Hertfordshire|Stevenage|Hertford|Luton|Hitchin|Bedfordshire|OxfordShire|Cambridgeshire|Northamptonshire|Essex

Education Account Manager New Malden Up to £55,000 Basic + Uncapped OTE Aztrum Recruitment is exclusively partnering with a rapidly growing IT solutions provider delivering end-to-end technology services to organisations across the UK. Their extensive portfolio spans cloud services, connectivity, cybersecurity, software licensing, and modern workplace solutions. As part of their continued expansion, they are investing in a dedicated Education Account Manager to focus exclusively on the education sector. Covering schools, colleges, universities, and Multi-Academy Trusts (MATs), this is a strategically important role offering full ownership of a high-potential and growing vertical. This is a remote-first opportunity, offering genuine autonomy, flexibility, and strong internal support from experienced technical specialists and commercial leadership. The Role: Education Account Manager As Education Account Manager, you will take ownership of an established portfolio of education clients while driving new business growth across the sector. Managing the full sales lifecycle, you will adopt a consultative, value-led approach to deliver tailored technology solutions that address real-world challenges. Key Responsibilities: Education Account Manager Manage, retain, and grow an existing portfolio of education-sector accounts Identify and secure new business opportunities across schools, colleges, MATs, and higher education institutions Build and maintain a strong sales pipeline through proactive prospecting and relationship development Lead consultative sales engagements from discovery through to contract completion Collaborate closely with technical and delivery teams to ensure seamless implementation and high customer satisfaction Consistently achieve and exceed revenue targetsAbout You: Education Account Manager This opportunity is ideal for an experienced IT sales professional with a strong understanding of the education procurement landscape and a relationship-driven, consultative sales style. You will demonstrate: Education Account Manager Proven success selling IT solutions into the education sector (e.g. cybersecurity, cloud, hardware, managed services) Strong knowledge of education buying cycles, procurement frameworks, and decision-making structures An established network within schools, colleges, MATs, or higher education institutions A solution-led, value-focused sales approach The ability to operate independently in a remote, target-driven environment Excellent communication, stakeholder management, and account development skillsWhy Join? Fully remote role built on trust and flexibility Join a well-established, high-growth IT services organisation Access to a broad, credible portfolio of technology solutions Supportive and collaborative culture with experienced leadership Competitive basic salary with uncapped commission structure Genuine opportunity to shape and scale a dedicated education verticalInterested? If you are an experienced IT Account Manager with strong education-sector expertise seeking autonomy, flexibility, and excellent earning potential, I would welcome a confidential conversation. Apply now or contact Kylie at Aztrum Recruitment on (phone number removed) for further details

Candidate Consultant An excellent opportunity has become available for an experienced candidate consultant to join our expanding team at Enlighten Supply Pool. Reporting to the Operations Manager, you can expect great support and a friendly team orientated environment, with genuine opportunities to progress and develop your career within a fantastic growing organisation. Founded in February 2010, Enlighten Supply Pool are a well-established education recruitment agency based in the heart of North West London. Due to our outstanding and continued performance, we are now looking to expand our team with talented individuals who can contribute towards our high-end service to our candidates and clients. Key responsibilities for the candidate consultant: • Building and maintaining longstanding candidate relationships, • Resourcing suitable candidates for new temporary vacancies, • Advertising new jobs on a variety of platforms, • Searching for suitable candidates on job boards, • Screening candidates in regard to their relevant skills, availability, location and salary expectations, • Providing administrative support for the full recruitment process including; compliance, sending out job descriptions and confirming interviews. Key Skills & experience for the candidate consultant: • Previous education recruitment experience is essential for this role, • Excellent telephone manner, • Exceptional communication skills - written and verbal, • Outstanding customer service skills, • Superb attention to detail, • Great prioritisation and organisational skills, • Ability to work in a demanding and flexible environment, • Calm and confident demeanour Enlighten Supply Pool - Inspiring The Next Generation Candidate Consultant - Apply Today * Please note, we do not offer remote working or any hybrid positions

Head of Sales (Industrial / Automotive Batteries) £70,000 + Bonus (OTE £84k+) + Car / Car Allowance + Excellent Company Benefits Remote / Field-Based - UK & Ireland (Open to candidates based anywhere in the UK) Are you a Business Development Manager with exposure to the Industrial or Automotive Battery industries, looking to accelerate your career within a new, cutting-edge market? Are you looking for a high-impact position where you can drive new business, shape strategy, and increase earnings, while selling into fast-growing, critical infrastructure sectors, offering significant potential for new business? This is a unique opportunity to join a innovative provider of battery and power solutions, who will provide you with technical training to enable you to become a subject matter expert and build your brand, targeting data centres across the UK & Ireland. You'll join an industry-leading organisation with strong support from senior leadership, giving you the platform to develop new business in a high-value sector, expand and strengthen existing customer relationships and influence long-term commercial strategy / product development, building a clear track record that positions you as the Head of Sales. This is a role for a commercially minded, ambitious professional who is ready to step up from Business Development into senior leadership, selling specialist solutions into a variety of lucrative markets. The Role Driving new business growth while managing and expanding key accounts - collaborating with technical teams to provide bespoke solutions Identify new market opportunities, campaigns, and service offerings Engage senior stakeholders and key decision-makers The Person Business Development Manager / Sales Manager with a technical background Exposure to the Industrial or Automotive Battery industries Ready to progress into a Head of Sales / leadership role Reference Number: BBBH(phone number removed) Please click "Apply Now" or contact Ben Dunsford at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Sales Development Representative (SDR) - SaaS Construction Technology Remote first with 2-3 days in London per month (full expenses paid including hotels for those living outside London where needed) | SaaS | Digital Construction | B2B Sales £35,000 - £40,000 Basic + Bonus (OTE circa 50K) + Comprehensive Benefits Package. To suit candidate living in England / South Wales on main motorway / rail network. Suitable locations London and Southeast, Bristol and West, Birmingham and Wider Midlands, Manchester and Leeds in the North. Are you an ambitious Sales Development Representative looking to break into a high-growth SaaS environment? Do you want to play a key role in transforming how the construction industry delivers projects through digital innovation? A global construction technology provider is transforming how the UK and Irish construction sector builds - delivering smarter, faster, and more accurate project outcomes through cutting-edge digital solutions. As an SDR, you will be at the forefront of this transformation, driving new business conversations with contractors, developers, and infrastructure organisations. This is an opportunity to join a global technology leader, accelerate your sales career, and make a genuine impact in an industry undergoing digital transformation. The Role: Sales Development Representative (SDR) As an SDR, you will generate and qualify new business opportunities, build pipeline, and support the wider sales function. You will engage construction professionals in meaningful conversations around digital transformation, project efficiency, and data-driven decision making. Key Responsibilities Generate and qualify inbound and outbound sales opportunities within the construction and built environment sector. Identify target accounts and conduct structured discovery and qualification calls. Build, manage, and maintain a high-quality sale pipeline. Collaborate with Marketing to optimise lead generation campaigns and improve lead quality. Arrange pre-sales meetings and web-based product demonstrations with Product Specialists Maintain accurate CRM records and ensure smooth lead flow across the sales team. Conduct proactive follow-up and support sales administration where required. Stay informed on industry trends, competitor activity, and customer challenges. Demonstrate resilience, curiosity, and a strong hunter mindset in a high-activity sales environment. Attend the office 3-4 times per month for collaboration, training, and planning sessions. About You We are looking for a motivated, commercially aware sales professional who thrives in a target-driven environment. Essential Skills & Experience Experience in B2B sales, sales development, account management, or customer-facing roles Background within construction, SaaS, software, or technology sectors preferred Strong commercial awareness and understanding of customer workflows. Confident communicator in English across phone, email, and virtual meetings Excellent time management and organisational skills Self-driven, resilient, and comfortable with outbound prospecting Tech-savvy with the ability to quickly learn software solutions. Fluent English communication skills (C2 level)Desirable Experience selling construction software or digital construction solutions.What is on Offer? Structured onboarding and training programme Hybrid working model with flexible hours. Clear career progression pathways (national and international opportunities) Ongoing professional development and sales training - The team gather in London for 2-3 days per month. Employee benefits package including discounts and wellbeing support. Regular team events and collaborative working culture Opportunity to work within a global organisation driving sustainable digital transformation. Why Apply? This is more than just an SDR role - it is an opportunity to help modernise a multi-billion-pound industry through innovative technology. You will work alongside experienced sales, product, and marketing professionals while developing your own career in SaaS and enterprise sales. If you are ambitious, curious, and ready to build your career in technology sales within the construction sector, we'd love to hear from you

2nd Line Engineer - Growing Managed Services Provider London - Hybrid (3 days per week in their office) Paying between £35,000-£38,000, depending on experience. We're working with a fast‑growing Managed Services Provider that is expanding its technical support function. They're seeking a skilled and customer‑focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP. This is an excellent opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale. Key Responsibilities Provide high‑quality 2nd line support across a broad customer base Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments Handle escalations from the 1st Line team and take ownership of more complex incidents Support project delivery, migrations, and infrastructure improvements Maintain accurate documentation and contribute to internal knowledge sharing Deliver remote and occasional on‑site support when required Required experience: Strong experience with the Microsoft ecosystem, including: Microsoft 365 administration Azure AD / Entra ID Windows Server (2016/2019/2022) Exchange Online, SharePoint Online, Teams Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Experience working within an MSP or multi‑customer environment Confident troubleshooting hardware, software, and cloud‑based issues Highly Beneficial: Exposure to Google Workspace Experience supporting macOS devices PowerShell or other scripting knowledge Familiarity with RMM/PSA tools London - Hybrid (3 days per week in their office) Paying between £35,000-£38,000, depending on experience. Must be eligible to work in the UK

Your new role The Service Desk Analyst provides 1st and 2nd line technical support to colleagues in their London HQ. This role is key to delivering a seamless user experience, offering support across hardware, software, and modern workplace tools via phone, email, in-person and remote assistance. What you'll need to succeed Previous experience in a Helpdesk/Service Desk environment (including telephone support). Strong experience using call logging/ticketing systems. Solid knowledge of Microsoft Windows 11. Experience troubleshooting Microsoft Outlook in a networked environment (permissions, shared calendars, delegation). Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Basic understanding of PC hardware setup and configuration. Experience supporting mobile devices and MDM platforms (Apple & Android). Knowledge of Service Desk processes, IT best practices, and customer service standards. Ability to manage multiple tasks simultaneously within a team environment. MCP certification (desirable). What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Technical Sales Engineer - North UK Remote - North England, North Wales & Scotland A respected UK electronics specialist is seeking a Technical Sales Engineer to develop and grow its Northern territory. Representing a premium portfolio of high-reliability electronic components, you'll work consultatively with customers across aerospace, defence, space, rail and industrial sectors. This is a solutions-led, customer-facing role - supporting design activity, advising on component selection, resolving technical challenges and converting opportunities into long-term business. Key Responsibilities Manage and grow an established Northern UK territory Provide application-level technical support during design and qualification Identify and develop new project opportunities Conduct customer visits, design reviews and joint supplier meetings Collaborate with internal sales and product teams Maintain pipeline and market intelligence reporting About You Background in technical sales or field applications within electronic components Strong understanding of board-level electronic/electromechanical components Experience managing a territory autonomously Commercially aware with pricing/negotiation exposure Comfortable selling into high-reliability or harsh-environment sectors Full UK driving licence and willingness to travel On offer: Up to £70k Commission, hit 100% of targets achieved 5% salary bonus, hit 110% of target then 10% of salary bonus 25 days holiday plus bank holidays, after 5 years service additional 5 days Company car 37.5 hours per week Normal expenses package for meals, travel, hotels etc BUPA - company funded after one year service , after 5 years service company pay for spouse Pension - Company paid after 3 months 8% of salary, goes up 1% with each year of service, employee can also make salary sacrifice contributions Non-contributory pension Family-friendly policies - e.g. flexible working, compassionate leave, spouse Bupa after 5 years Flat organizational structure - easy access to leadership like the MD Bupa healthcare coverage for employees after 1 year Supportive culture, especially during difficult personal circumstances Interested? To apply, please follow the 'apply now' link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes. TPBN1_UKTJ

Regional Sales Manager Location: Remote - London and Surrounding Areas Working Pattern: Full time, Permanent. Remote work with travel once a month to Head Office + travel to clients within London and surrounding areas. Hours: 40 hours per week Salary: £50,000 - £60,000 (depending on experience) + Commission About the Client: They are a top-tier food packaging manufacturer in the UK, committed to innovation and sustainability in the packaging industry. Their goal is to revolutionise the way food is packaged, ensuring their products are not only effective but also environmentally friendly. Position Overview: The Regional Sales Manager will be responsible for executing, managing and overseeing company's overall sales strategy involved in selling products, and services to customers and potential clients. The successful candidate shall make sure that all the sales possibilities, revenue generation opportunities of the company are taken care of and fully utilised. They will effectively bridge the gap between the customers, Finance, Logistics and related services to ensure the smooth completion of end-to-end sales process. The role will provide a fantastic opportunity to play a major part in the sales volume/yield and be an inspiring force within the department. A highly professional self-starter, you will already be accustomed to working in similar industry where the delivery of excellence is paramount. This is an opportunity to be core part of a global brand, which is in its early stages in the UK, with impressive growth plans, resulting in career and personal development opportunities. Key Responsibilities: The successful candidate will have their own customer portfolio especially in Food packaging especially in PET, Paper bags, similar products to develop and build on existing relationships. Develop and execute clear and logical sales activity plans in consultation with Director of Sales and Marketing/Directors. Achieve sales targets and goals in line with business requirements. Generate new business and develop existing accounts as required. Direct responsibility for all aspects of allocated prospects and customers. Getting past gate keepers, through to the decision makers. Strategically planning client visits, taking relevant product samples and showcasing these to the key decision makers. Establish contacts and meetings with new potential customers. Develop detailed product knowledge and an in-depth understanding of the UK retail packaging market Negotiation with clients in consultation with Finance, Procurement and warehousing team. Building sustainable relationships with repeat buyers and large accounts. Promoting bespoke reports as part of the business offering. Provide customer support for all customers whenever required, attending trade enquiries, channelize all other potential business opportunities to colleagues, handling orders by phone, email, online. Coordination with internal departments, especially procurement, warehousing and finance to ensure smooth flow of products as per the customer requirements, timely settlement of payment. Identifying opportunities to promote additional business through existing accounts. Researching new contacts, to ensure lead generation, developing new business by targeting accounts, new markets, and outlets and developing relationships with key accounts. Ensure the adequacy of sales-related equipment, samples, stationery or material. Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. Handle the processing of all orders, customer requests with accuracy and timeliness. Proper handling of returned goods and reports based on the same. Assist in the preparation and organising of promotional material or events. Take all the possible efforts to improve the customer journey and experience closely with the Business Development team. Ensure adherence to business laws and policies. Prepare, maintain, and submit reports, and customer performance analysis as suggested and required by Finance department or Management. What We're Looking For: Minimum of 5 years' experience in a B2B Sales/Account Management position ideally within the packaging sector, out of this minimum 2 years' experience in handling PET packaging products would be highly advantageous. Business Degree would be desirable Thorough understanding of market, key players, product knowledge. A resilient self-starter with a strong focus on results. Able to work as part of a team and support all aspects of business development to achieve business goals. Comfortable presenting and negotiating at senior level. Excellent communication skills both verbal and written with the ability to build relationships from shop floor to board room. Ambitious and highly motivated. Working knowledge of MS-Office and sales support functions. Why Join Us? Competitive annual salary ranging from £50,000 to £60,000. Full-time, permanent position with a supportive and collaborative work environment. Company laptop Company car Mileage reimbursement SIM card / iPhone Company credit card Access to the Bright Exchange app for discounted retail brands Car scheme via salary sacrifice Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Development & Technical Baker – Field based This long running company with propelled success in the baking sector, consistently provide customers with high end quality ingredients. Their innovative influences are not to go unnoticed in the ever-changing food manufacturing industry. About the Development & Technical Baker job The purpose of your role will be to work closely with the Account Management team, where you will identify new opportunities for a range of bread and cake confectionery products across industrial plant and large craft bakery accounts. You’ll take ownership of product demonstrations, creation of briefs for customised products and subsequent trials with customers, to progress NPD samples to full sign off. Bakery NPD Manager - Key tasks * Support new ideas and recipe development as well as factory trials and first production runs, and prepare redevelopment briefs to address process, cost, or functionality challenges. * Identify profitable NPD opportunities with current and potential customers, develop product briefs with them for R&D, and track market trends to support insight presentations with product samples. * Work closely with the R&D teams at the manufacturing source for bread and cake confectionery lines, to ensure ingredients and functionality meet the requirements for the UK market. * Manage assigned customer relationships, maintain regular communication with senior and sales teams, and produce timely visit reports, weekly planners, and project briefs. Bakery NPD Manager - About You * The successful candidate shall have BTEC or a degree in Bakery Science/Technology or Food Science or 15 years of relevant experience. * Good knowledge of bread ingredient functionality i.e. enzymes, improvers etc. * Experience of baking within an industrial manufacturing setting would be beneficial. * An excellent communicator at all levels, a great problem solver and experience with Microsoft IT systems. Bakery NPD Manager - More details The Development & Technical Baker job (ref:9023) is paying £50,000 to £55,000 per annum according to your experience. This a remote role with travel required and site visits to Essex approximately twice per week, a car allowance of £5,000 is included. The working hours are Monday to Friday, 9:00am to 5:00pm. The package includes 25 days holiday, Pension, Enhanced sickness pay, Employee Assistance Programme, Wellbeing and Engagement events, on site MHFA, Training & Development, Flu Vouchers, VDU Vouchers. Holistic People Policies, Gym Membership, Multi Faith Room, NHS Healthcare Checks, Referral Scheme. Alternate job titles - Bakery Specialist | Bakery Development | Bakery Technical | Bakery Quality Specialist | Bakery Product Developer | Applications Technologist | NPD Manager b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. ‎‎‎‎If this role isn’t quite what you’re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK

Customer Service Administrator – Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: * Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). * Professionally present and sell our services to secure bookings. * Issue clear, accurate confirmation emails outlining scope, price and terms. * Ensure signed terms and payments are received promptly. Sales Progression and Administration: * Monitor each instruction through to completion. * Maintain accurate CRM records. * Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: * Coordinate property access with vendors and selling agents. * Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. * Apply logical route planning and geographic awareness to maximise productivity. * Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: * Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. * Maintain high standards of communication and professionalism. Business Development: * Build and maintain relationships with local estate agents. * Secure direct instructions from agents and their clients. * Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: * Preferably has experience in property, residential sales, or homebuyer surveys. * Is commercially aware and confident in selling professional services. * Has strong organisational and logistical planning skills. * Is personable, articulate and detail focused. * Has a positive, proactive “can-do” mindset. * Is ambitious and motivated to help build a growing business. * Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: * Maintaining full Surveyor diaries. * Securing repeat business from agents. * Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business