Customer support remote jobs in United Kingdom - Page 6

Lead Front-End Developer (Ecommerce) - React / Typescript London / Hybrid or Remote (UK) £80,000 – £100,000 + Benefits Mploy Group is partnering with a well-established ecommerce business to recruit a Lead Front-End Developer to help shape the next phase of their digital platform. This is an opportunity to join a growing technology team within a 400-person business, where digital plays a central role in both online and in-store customer experience. You’ll take ownership of the front-end architecture and direction, leading the development of high-quality ecommerce experiences while working closely with product, UX, and engineering teams. This role goes beyond hands-on development — we’re looking for someone who can blend technical leadership with commercial awareness, helping align technology decisions with business outcomes. The Role As Lead Front-End Developer, you will play a key role in shaping how the business delivers digital products to customers. You’ll lead front-end development standards, mentor developers, and work closely with stakeholders to ensure the platform continues to evolve and scale. You’ll be joining a collaborative development team of around 11 engineers, working within a modern cloud-based environment. Technology Environment React TypeScript CSS / modern styling frameworks C# / .NET backend (knowledge beneficial) Azure cloud environment Modern ecommerce architecture Key Responsibilities Lead the front-end development strategy for the ecommerce platform Build and maintain scalable, high-performance front-end applications Collaborate with product, UX and backend teams to deliver new features Mentor and support developers within the engineering team Ensure best practice across performance, accessibility and maintainability Contribute to technical decision-making and platform direction Balance technical excellence with commercial and customer outcomes What We’re Looking For Strong experience building modern React / TypeScript applications Background working within ecommerce or digital retail environments Solid understanding of front-end architecture and performance Experience leading projects or mentoring developers Comfortable working with backend teams in C# / .NET environments Familiarity with Azure cloud platforms Strong communication skills and the ability to translate technical concepts to the wider business Please apply to find out more at your earliest convenience

Flexible, self-employed, commission only sales – remote working We are looking for self-motivated, ambitious and outgoing people who would like to partner with a British PLC company to provide savings for people on household utilities and shopping. You will be able to work from home, choose your own hours but have the backing and support of a rapidly growing British PLC company. The role involves self-generating leads but full training will be given and there are many different ways with the main customer base growing through warm referrals. The current cost of living crisis and rising energy costs mean that there are many people in the country who are looking to reduce their costs, and you will be helping people through this difficult time. Some of your time will be spent making appointments, and building your customer base through networking, events, social media and canvassing. You will be allocated your own personal mentor to help you be successful, and this will be someone who has build their own successful business and knows exactly what is needed to be successful. Part time or full time, the hours are entirely up to you and many people bolt this business onto other full time work, family commitments or any other part time jobs etc As well as extremely good bonuses for each new customer, you can also build up a good residual/passive income for the future as you will receive repeat income on each customer that you introduce to the company. This will be your opportunity to earn some good money, as well as being in the position to help more people in the UK have more money back in their pockets at the same time. As a self employed position this is not suitable for those on a student visa. Please send in your CV or if you would like more information about the role or your application then call Celia Gadd on (phone number removed)

Customer Support Specialist Remote (within 4 hours of UTC); Optional in-person time in Fulham (London) Full-Time £32,000 – £34,000 per annum + discretionary bonus Overview This is a hands-on, customer-facing role with real impact on user experience and customer satisfaction. You will take ownership of support interactions end-to-end, ensuring customers receive thoughtful, accurate, and timely responses while helping improve internal processes and documentation. You will play a key role in maintaining a high standard of support as the company continues to grow, contributing to both day-to-day troubleshooting and longer-term improvements in how support operates. About the Company Carebit is a fast-growing, design-led health tech company supporting private healthcare professionals across the UK. We help clinical and administrative staff run efficient, modern private practices while delivering a high-quality patient experience. Carebit has grown rapidly through word-of-mouth and a strong focus on customer success. We have expanded our customer base significantly since 2022, having over 2,000 consultants using Carebit to manage their private practice and continue to scale with an ambitious product roadmap. Customer support has been central to that growth. The team takes pride in delivering responsive, high-quality support and building strong relationships with users. As demand increases, we are investing further in the support function to maintain and raise that standard. The Role You will be responsible for delivering high-quality customer support while contributing to the continuous improvement of support processes and resources. This includes: Handling customer support tickets from initial response through to resolution. Troubleshooting technical issues in a structured and methodical way. Maintaining high responsiveness, including working within a two-hour SLA. Contributing to documentation, guides, and internal knowledge bases. Identifying trends and recurring issues to improve the overall support function. Collaborating with the wider team to share insights and improve workflows. This is a proactive, ownership-driven role rather than a purely reactive one. What You’ll Be Working On You will support a wide range of users working in private healthcare, helping them navigate the platform and resolve technical or workflow-related issues. Customer queries can vary from simple “how-to” questions to more complex technical investigations. The goal is not just to resolve issues, but to ensure customers feel supported, informed, and confident using the product. You will also contribute to improving internal documentation, identifying recurring issues, and helping the team continuously refine how support is delivered. In practice, you will: Respond to customer tickets via email using our support platform. Investigate and troubleshoot a wide range of technical and user queries. Break down complex issues into clear, manageable components. Guide users through features and workflows in a clear and supportive way. Answer and make phone calls when required. Create and update help content such as guides and tutorials. Document findings, solutions, and internal processes. Identify support trends and suggest improvements to tools and documentation. Collaborate with colleagues to resolve complex or unclear issues. What We’re Looking For Experience and Mindset: At least 2 years’ experience in a customer support or technical support role. Strong organisational skills with the ability to prioritise effectively. A structured, analytical approach to problem-solving. High attention to detail and commitment to quality. Proactive mindset with a focus on continuous improvement. Comfortable working independently in a remote environment. Technical Skills: Strong written communication skills, with the ability to explain clearly and concisely. Confident troubleshooting technical issues across web-based systems. Comfortable working with tools such as knowledge bases and internal documentation systems. General technical aptitude and curiosity. Nice to Have: Basic knowledge of HTML, CSS, JavaScript, or JSON. Experience in healthcare technology or a related field. How You Work with Others: Clear and professional communication with both customers and colleagues. Able to translate technical issues into simple, user-friendly explanations. Collaborative approach to problem-solving and knowledge sharing. Proactive in documenting processes and improving team resources. Benefits and Location: Competitive salary (£32,000 – £34,000) plus discretionary bonus. 25 days holiday plus bank holidays. Fully remote working within 4 hours of UTC. Optional access to office space in Fulham, London. Equipment provided, including laptop and home office setup support. Flexible, supportive, and low-bureaucracy working environment

SaaS Onboarding Manager (Initial 12-Month Contract - Highly Likely to Go Permanent) Home-Based | £45,000 Ready to take your SaaS experience to the next level in a high-impact, fully remote role? Huntress Recruitment is partnering with a forward-thinking, tech-driven organisation seeking a dynamic SaaS Onboarding Manager to deliver an exceptional client experience from day one. If you thrive on building relationships, guiding clients through change, and ensuring seamless software implementation - this could be your perfect next move. The Opportunity As a SaaS Onboarding Manager, you'll own the end-to-end onboarding journey for new clients, ensuring a smooth, confident transition onto the platform. You'll act as a trusted advisor, delivering engaging virtual training, driving adoption, and setting customers up for long-term success. This is more than onboarding - it's about creating outstanding first impressions and lasting partnerships. What You'll Be Doing Acting as the primary point of contact for new clients throughout the onboarding lifecycle Leading implementation projects from kick-off to go-live Delivering engaging virtual training sessions and system walkthroughs Guiding clients through setup, processes, and best practice adoption Collaborating with internal teams (Sales, Product, Support) to ensure seamless delivery Identifying and resolving early-stage challenges proactively and efficiently Managing multiple onboarding projects simultaneously while maintaining exceptional service levelsAbout You Proven experience in SaaS onboarding, implementation, or customer success Strong understanding of SaaS platforms and client adoption strategies Confident, engaging communicator who builds trust quickly - even remotely Highly organised with excellent project management skills Commercially aware and passionate about delivering measurable value Comfortable working independently in a fully remote environmentWhat's in It for You? £45,000 salary Fully remote working Clear pathway to a permanent position Opportunity to shape onboarding strategy and client experience Join a collaborative, innovative, and growth-focused businessHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Are you an experienced Freight professional with strong logistics knowledge and a passion for delivering exceptional service? Do you enjoy working in a fast-paced freight environment where no two shipments are the same? Our client, a well-established and rapidly growing organisation within the logistics and freight sector, is looking to recruit experienced Freight Forwarders – German speaking. These are exciting remote opportunities (also available on-site) offering real responsibility, variety and career progression within international logistics. Your responsibilities will include: Handling customer enquiries via phone and email Preparing competitive quotations for road and air freight solutions Negotiating rates with suppliers to support profitable logistics operations Supporting internal sales and business development teams by delivering outstanding service and identifying growth opportunities Profile: Fluency in German (written and spoken) Experience within freight forwarding, logistics, or a similar operational role Solid understanding of European road freight and customs procedures What’s on Offer: Competitive basic salary Bonus scheme Permanent, full-time opportunity Fully remote / hybrid working options Career development within a growing international logistics and freight organisation If you are a German speaking professional with solid logistics and freight experience, and you’re looking for a role where you can make a real impact, we would love to hear from you. To apply, please send your CV in English and in Word format to Viktoriia. languagematters is acting as an employment agency in relation to this vacancy

Job Opportunity: Team Leader - Targeted Support (Hounslow Council) Employer: Adecco, on behalf of Hounslow Council Location: Hounslow House (with 2-3 days per week remote working) Pay: £27.81 per hour PAYE or £37.14 per hour Umbrella Contract Type: Temporary (initial 3‑month assignment) Hours: 36 hours per week, Monday-Friday About the Role We're recruiting an experienced and passionate Team Leader for Targeted Support to join Hounslow Council. In this pivotal role, you will lead a team responsible for assessing and supporting vulnerable residents with complex needs-helping them avoid crisis, maintain independence, and reduce reliance on statutory services. This is an ideal opportunity for someone who thrives on making a positive impact, enjoys collaborative working, and excels at managing people and complex decision‑making. Key Responsibilities As Team Leader, you will: Manage an effective Floating Support Link Team, ensuring accurate assessments and appropriate referrals to Floating Support, Community Solutions, VCS partners, and other services. Work closely with the commissioned provider to understand service capacity, manage caseloads, and maximise the benefit of targeted support. Oversee processes for clients and referral partners, championing a high‑quality service and gathering feedback for continuous improvement. Represent the service at senior, strategic, and performance meetings. Act as the key point of escalation for complex or safeguarding‑related cases. Use systems such as LAS and Granicus to manage cases and track outcomes. Analyse data and insight to identify trends, monitor performance, and proactively address service issues. Work collaboratively across the Council-including Joint Commissioning, Housing, and the Community Partnership Unit-to help shape support pathways and future commissioning. Pilot innovative, resident‑focused approaches with internal teams and the Floating Support provider. Build strong working relationships with the voluntary and community sector, identifying gaps in provision and supporting capacity building. Promote the service to key referral partners such as GPs, social care teams, hospital discharge teams, mental health and substance misuse services, and probation. About You We're looking for someone who: Is passionate about delivering excellent outcomes for residents with multiple and complex needs. Makes strong, strategic decisions-especially when handling complex or high‑risk cases. Can confidently lead, motivate, and support team members, acting as a role model at all times. Builds positive relationships with stakeholders, representing the service at a senior level. Uses data intelligently to understand demand patterns, anticipate future needs, and improve service delivery. Is adaptable, flexible, and able to respond to changing daily priorities. Demonstrates the Council's values, helping create conditions for residents and staff to succeed. Skills & Experience Required: Demonstrable experience supporting and assessing vulnerable people with complex needs. Strong decision‑making and leadership skills. Experience working with multi‑agency partners or complex caseloads. Ability to work strategically and operationally within a fast‑paced environment. Strong communication skills - this is a customer‑facing role, requiring a level of spoken English that meets the statutory Code of Practice under the Immigration Act 2016. Enhanced DBS check (required). Your Contribution In this role, you will: Ensure residents experience a smooth transition into, through, and out of the service - helping them sustain independence. Work proactively with Council teams and partners to forecast demand and support effective service planning. Contribute to wider Council objectives by working collaboratively and strategically across departments. How to Apply If you're a motivated leader with a passion for making a difference in the lives of vulnerable residents, we'd love to hear from you. Apply today via Adecco and help shape a service that truly supports Hounslow's communities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Compass Group Plc is a £20 billion turnover, global organisation and the world's leading provider of food and support services. With operations across seven key business areas (Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote), Compass serves customers in offices and factories; schools and universities; hospitals and senior living communities; major sports and cultural venues; remote mining camps and even offshore platforms. We are looking for an Chef Manger to manage kitchen operations, budgets, and team performance. Location: Central London Working Pattern: Monday - Friday, 40 hours per week, 06:30am - 15:00pm or 07:00am - 15:30pm Rate of Pay: £45,000 per annum Key Responsibilities: The Chef Manager will plan, organise and direct the preparation and cooking of food ensuring that the company's reputation for quality is enhanced with customers and clients at all times Adopt a hands on approach taking responsibility for the food production covering all employee dining along with an extensive range of pop ups. Possess an exceptional drive for quality and innovation Responsible for all aspects of food safety, Health & Safety and COSHH The Chef Manager will be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets Our Ideal Chef Manager will: Proven experience in a role as Chef Manager being able to demonstrate a track record of catering for large numbers but at the same time making the customer feel that their meal has been individually prepared for them. Have a 'big personality' .Great people skills and be able to lead, develop, train and inspire a small team. Have a real passion for food and customer service along with bags of enthusiasm and recognising that customer engagement is key. Food Innovation and development is essential along with being up to date with current food trends Ability to communicate at all levels Superb culinary skills Good financial understanding High standards and be quality driven Excellent organisational skills A 'Can do' attitude What you get: We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways programme Compass exclusive offers on Perks At Work TPBN1_UKCT

We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Enfield. This role is full time, 44 hours per week. You must be fully flexible to work during all opening hours. This role has a salary of up to £35k p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training – IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Provide input to the club's local strategic plan Provide performance expectations through regular feedback and performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+ #BB1 TPBN1_UKCT

Job Title: Homeless Prevention Early Intervention Officer Location: Twickenham, hybrid working once training completed (2-3 days remote) Hourly rate £20.03 PAYE / £26.08 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start At Richmond & Wandsworth Better Service Partnership, we're committed to delivering high‑quality services that help our communities thrive. As part of our joint workforce, you'll be joining a collaborative, innovative team dedicated to supporting residents when they need it most. We're looking for a Homeless Prevention Early Intervention Officer to join our Homeless Prevention & Solutions Service in Richmond. This is a fantastic opportunity for someone with strong customer service experience, excellent communication skills, and a passion for helping people navigate challenging housing situations. About the Role In this vital frontline role, you will: Act as the first point of contact for residents at risk of homelessness. Carry out initial enquiries, gather key information, and assess risk factors. Provide clear, practical advice on housing rights, tenancy issues, welfare benefits, income maximisation, debt, and housing options. Work proactively to prevent homelessness, including: Liaising with landlords, family members, and housing providers Supporting residents with rent arrears Delivering early interventions for victims of domestic abuse Conducting home visits where needed Allocate cases to Homeless Prevention and Solutions Officers when homelessness within 56 days is identified. Maintain accurate case records, data, and documentation to support service delivery and statutory reporting. Support the wider team through collaborative working, customer service excellence, and knowledge sharing.This role contributes directly to helping residents stay safe, secure, and supported-often at critical points in their lives. About You We're looking for someone who can bring empathy, professionalism, and problem‑solving skills to every interaction. You will have: Essential experience and skills Experience in a customer service, housing, or lettings environment Confidence in carrying out interviews, investigations, and negotiations Strong record‑keeping skills, including digital record systems Ability to have honest, sensitive conversations about housing options Excellent interpersonal, listening, and negotiation skills Ability to work effectively with people from diverse backgrounds Creative thinking to identify early intervention solutionsDesirable Knowledge of homelessness legislation and housing-related policy Understanding of local authority services and referral pathways Experience working as a triage officer (desirable) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Service Administrator – Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: * Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). * Professionally present and sell our services to secure bookings. * Issue clear, accurate confirmation emails outlining scope, price and terms. * Ensure signed terms and payments are received promptly. Sales Progression and Administration: * Monitor each instruction through to completion. * Maintain accurate CRM records. * Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: * Coordinate property access with vendors and selling agents. * Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. * Apply logical route planning and geographic awareness to maximise productivity. * Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: * Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. * Maintain high standards of communication and professionalism. Business Development: * Build and maintain relationships with local estate agents. * Secure direct instructions from agents and their clients. * Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: * Preferably has experience in property, residential sales, or homebuyer surveys. * Is commercially aware and confident in selling professional services. * Has strong organisational and logistical planning skills. * Is personable, articulate and detail focused. * Has a positive, proactive “can-do” mindset. * Is ambitious and motivated to help build a growing business. * Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: * Maintaining full Surveyor diaries. * Securing repeat business from agents. * Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business

Job Title: Field Application Engineer Location: UK Salary: We know salary transparency matters. While we can’t list a figure on this advert, the client is genuinely flexible and open to shaping the package around the right person. Employment Type: Permanent Working Arrangement: Remote plus circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‑delivery. - Assess and advise on the application of products to meet customer challenges. - Act as the primary technical liaison between customers and internal engineering teams. - Support product demonstrations, troubleshooting, and solution optimisation. Skills and Experience - Strong background in embedded systems. - Experience with VxWorks and Linux. - Proficiency in C/C++ for embedded systems/hardware - Ability to interpret customer needs and convert them into actionable technical requirements. - Confident communicator with experience working directly with customers. - Problem‑solving mindset and ability to work both independently and collaboratively. Due to the nature of the work, this role requires SC clearance. Candidates must be UK nationals or have resided in the UK for a minimum of 5 years to meet eligibility criteria. For more information, please contact Cathy Swain. T: (phone number removed) E: (url removed)

Head of Customer Success (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Head of Customer Success with a focus on Salesforce SaaS clients in the £1m-£10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Head of Customer Success will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer base Lead and Develop the Customer Success Team Ensure structured onboarding, adoption, renewal and extension process to support sustainable growth Understand and amplify the voice of the customer through formal and informal feedback What the successful Head of Customer Success will bring to the team You will be an experienced leader within Customer Success for a SaaS or technology services organisation - with examples of work in the £1m-£10m range. Experience of revenue retention in a subscription model Track record of reducing churn and increasing lifetime customer value Ability to effectively engage stakeholders from C-Suite down to Junior Staff Experience managing mid sized customer portfolios in a SaaS or Tech services environment Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Customer Success opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work

Your new role The Service Desk Analyst provides 1st and 2nd line technical support to colleagues in their London HQ. This role is key to delivering a seamless user experience, offering support across hardware, software, and modern workplace tools via phone, email, in-person and remote assistance. What you'll need to succeed Previous experience in a Helpdesk/Service Desk environment (including telephone support). Strong experience using call logging/ticketing systems. Solid knowledge of Microsoft Windows 11. Experience troubleshooting Microsoft Outlook in a networked environment (permissions, shared calendars, delegation). Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Basic understanding of PC hardware setup and configuration. Experience supporting mobile devices and MDM platforms (Apple & Android). Knowledge of Service Desk processes, IT best practices, and customer service standards. Ability to manage multiple tasks simultaneously within a team environment. MCP certification (desirable). What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Candidate Consultant An excellent opportunity has become available for an experienced candidate consultant to join our expanding team at Enlighten Supply Pool. Reporting to the Operations Manager, you can expect great support and a friendly team orientated environment, with genuine opportunities to progress and develop your career within a fantastic growing organisation. Founded in February 2010, Enlighten Supply Pool are a well-established education recruitment agency based in the heart of North West London. Due to our outstanding and continued performance, we are now looking to expand our team with talented individuals who can contribute towards our high-end service to our candidates and clients. Key responsibilities for the candidate consultant: • Building and maintaining longstanding candidate relationships, • Resourcing suitable candidates for new temporary vacancies, • Advertising new jobs on a variety of platforms, • Searching for suitable candidates on job boards, • Screening candidates in regard to their relevant skills, availability, location and salary expectations, • Providing administrative support for the full recruitment process including; compliance, sending out job descriptions and confirming interviews. Key Skills & experience for the candidate consultant: • Previous education recruitment experience is essential for this role, • Excellent telephone manner, • Exceptional communication skills - written and verbal, • Outstanding customer service skills, • Superb attention to detail, • Great prioritisation and organisational skills, • Ability to work in a demanding and flexible environment, • Calm and confident demeanour Enlighten Supply Pool - Inspiring The Next Generation Candidate Consultant - Apply Today * Please note, we do not offer remote working or any hybrid positions

Development & Technical Baker – Field based This long running company with propelled success in the baking sector, consistently provide customers with high end quality ingredients. Their innovative influences are not to go unnoticed in the ever-changing food manufacturing industry. About the Development & Technical Baker job The purpose of your role will be to work closely with the Account Management team, where you will identify new opportunities for a range of bread and cake confectionery products across industrial plant and large craft bakery accounts. You’ll take ownership of product demonstrations, creation of briefs for customised products and subsequent trials with customers, to progress NPD samples to full sign off. Bakery NPD Manager - Key tasks * Support new ideas and recipe development as well as factory trials and first production runs, and prepare redevelopment briefs to address process, cost, or functionality challenges. * Identify profitable NPD opportunities with current and potential customers, develop product briefs with them for R&D, and track market trends to support insight presentations with product samples. * Work closely with the R&D teams at the manufacturing source for bread and cake confectionery lines, to ensure ingredients and functionality meet the requirements for the UK market. * Manage assigned customer relationships, maintain regular communication with senior and sales teams, and produce timely visit reports, weekly planners, and project briefs. Bakery NPD Manager - About You * The successful candidate shall have BTEC or a degree in Bakery Science/Technology or Food Science or 15 years of relevant experience. * Good knowledge of bread ingredient functionality i.e. enzymes, improvers etc. * Experience of baking within an industrial manufacturing setting would be beneficial. * An excellent communicator at all levels, a great problem solver and experience with Microsoft IT systems. Bakery NPD Manager - More details The Development & Technical Baker job (ref:9023) is paying £50,000 to £55,000 per annum according to your experience. This a remote role with travel required and site visits to Essex approximately twice per week, a car allowance of £5,000 is included. The working hours are Monday to Friday, 9:00am to 5:00pm. The package includes 25 days holiday, Pension, Enhanced sickness pay, Employee Assistance Programme, Wellbeing and Engagement events, on site MHFA, Training & Development, Flu Vouchers, VDU Vouchers. Holistic People Policies, Gym Membership, Multi Faith Room, NHS Healthcare Checks, Referral Scheme. Alternate job titles - Bakery Specialist | Bakery Development | Bakery Technical | Bakery Quality Specialist | Bakery Product Developer | Applications Technologist | NPD Manager b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. ‎‎‎‎If this role isn’t quite what you’re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK

Regional Sales Manager Location: Remote - London and Surrounding Areas Working Pattern: Full time, Permanent. Remote work with travel once a month to Head Office + travel to clients within London and surrounding areas. Hours: 40 hours per week Salary: £50,000 - £60,000 (depending on experience) + Commission About the Client: They are a top-tier food packaging manufacturer in the UK, committed to innovation and sustainability in the packaging industry. Their goal is to revolutionise the way food is packaged, ensuring their products are not only effective but also environmentally friendly. Position Overview: The Regional Sales Manager will be responsible for executing, managing and overseeing company's overall sales strategy involved in selling products, and services to customers and potential clients. The successful candidate shall make sure that all the sales possibilities, revenue generation opportunities of the company are taken care of and fully utilised. They will effectively bridge the gap between the customers, Finance, Logistics and related services to ensure the smooth completion of end-to-end sales process. The role will provide a fantastic opportunity to play a major part in the sales volume/yield and be an inspiring force within the department. A highly professional self-starter, you will already be accustomed to working in similar industry where the delivery of excellence is paramount. This is an opportunity to be core part of a global brand, which is in its early stages in the UK, with impressive growth plans, resulting in career and personal development opportunities. Key Responsibilities: The successful candidate will have their own customer portfolio especially in Food packaging especially in PET, Paper bags, similar products to develop and build on existing relationships. Develop and execute clear and logical sales activity plans in consultation with Director of Sales and Marketing/Directors. Achieve sales targets and goals in line with business requirements. Generate new business and develop existing accounts as required. Direct responsibility for all aspects of allocated prospects and customers. Getting past gate keepers, through to the decision makers. Strategically planning client visits, taking relevant product samples and showcasing these to the key decision makers. Establish contacts and meetings with new potential customers. Develop detailed product knowledge and an in-depth understanding of the UK retail packaging market Negotiation with clients in consultation with Finance, Procurement and warehousing team. Building sustainable relationships with repeat buyers and large accounts. Promoting bespoke reports as part of the business offering. Provide customer support for all customers whenever required, attending trade enquiries, channelize all other potential business opportunities to colleagues, handling orders by phone, email, online. Coordination with internal departments, especially procurement, warehousing and finance to ensure smooth flow of products as per the customer requirements, timely settlement of payment. Identifying opportunities to promote additional business through existing accounts. Researching new contacts, to ensure lead generation, developing new business by targeting accounts, new markets, and outlets and developing relationships with key accounts. Ensure the adequacy of sales-related equipment, samples, stationery or material. Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. Handle the processing of all orders, customer requests with accuracy and timeliness. Proper handling of returned goods and reports based on the same. Assist in the preparation and organising of promotional material or events. Take all the possible efforts to improve the customer journey and experience closely with the Business Development team. Ensure adherence to business laws and policies. Prepare, maintain, and submit reports, and customer performance analysis as suggested and required by Finance department or Management. What We're Looking For: Minimum of 5 years' experience in a B2B Sales/Account Management position ideally within the packaging sector, out of this minimum 2 years' experience in handling PET packaging products would be highly advantageous. Business Degree would be desirable Thorough understanding of market, key players, product knowledge. A resilient self-starter with a strong focus on results. Able to work as part of a team and support all aspects of business development to achieve business goals. Comfortable presenting and negotiating at senior level. Excellent communication skills both verbal and written with the ability to build relationships from shop floor to board room. Ambitious and highly motivated. Working knowledge of MS-Office and sales support functions. Why Join Us? Competitive annual salary ranging from £50,000 to £60,000. Full-time, permanent position with a supportive and collaborative work environment. Company laptop Company car Mileage reimbursement SIM card / iPhone Company credit card Access to the Bright Exchange app for discounted retail brands Car scheme via salary sacrifice Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Education Account Manager New Malden Up to £55,000 Basic + Uncapped OTE Aztrum Recruitment is exclusively partnering with a rapidly growing IT solutions provider delivering end-to-end technology services to organisations across the UK. Their extensive portfolio spans cloud services, connectivity, cybersecurity, software licensing, and modern workplace solutions. As part of their continued expansion, they are investing in a dedicated Education Account Manager to focus exclusively on the education sector. Covering schools, colleges, universities, and Multi-Academy Trusts (MATs), this is a strategically important role offering full ownership of a high-potential and growing vertical. This is a remote-first opportunity, offering genuine autonomy, flexibility, and strong internal support from experienced technical specialists and commercial leadership. The Role: Education Account Manager As Education Account Manager, you will take ownership of an established portfolio of education clients while driving new business growth across the sector. Managing the full sales lifecycle, you will adopt a consultative, value-led approach to deliver tailored technology solutions that address real-world challenges. Key Responsibilities: Education Account Manager Manage, retain, and grow an existing portfolio of education-sector accounts Identify and secure new business opportunities across schools, colleges, MATs, and higher education institutions Build and maintain a strong sales pipeline through proactive prospecting and relationship development Lead consultative sales engagements from discovery through to contract completion Collaborate closely with technical and delivery teams to ensure seamless implementation and high customer satisfaction Consistently achieve and exceed revenue targetsAbout You: Education Account Manager This opportunity is ideal for an experienced IT sales professional with a strong understanding of the education procurement landscape and a relationship-driven, consultative sales style. You will demonstrate: Education Account Manager Proven success selling IT solutions into the education sector (e.g. cybersecurity, cloud, hardware, managed services) Strong knowledge of education buying cycles, procurement frameworks, and decision-making structures An established network within schools, colleges, MATs, or higher education institutions A solution-led, value-focused sales approach The ability to operate independently in a remote, target-driven environment Excellent communication, stakeholder management, and account development skillsWhy Join? Fully remote role built on trust and flexibility Join a well-established, high-growth IT services organisation Access to a broad, credible portfolio of technology solutions Supportive and collaborative culture with experienced leadership Competitive basic salary with uncapped commission structure Genuine opportunity to shape and scale a dedicated education verticalInterested? If you are an experienced IT Account Manager with strong education-sector expertise seeking autonomy, flexibility, and excellent earning potential, I would welcome a confidential conversation. Apply now or contact Kylie at Aztrum Recruitment on (phone number removed) for further details

PLC Engineer About the Role Were seeking an experienced PLC Control Systems Engineer (510 years) to design, program, test, and commission industrial control systems across power solutions projects. Including diesel generator controls, switchgear/ATS/AMF panels, load sharing/synchronisation, and associated HMI/SCADA interfaces. The role spans the full project lifecycle (FDS/DDS, coding, FAT/SAT, on-site commissioning), working closely with electrical design, project managers, and clients to deliver robust, safe, and maintainable systems that meet industry standards. Key Responsibilities 1) Design & Development Produce and own control system deliverables: User Requirements (URS), FDS, DDS/SDS, I/O lists, Cause & Effect, alarms, and test plans. Develop PLC/HMI/SCADA applications to internal coding standards and client specifications. Configure and integrate generator controllers (Deep Sea Electronics (DSE), ComAp, Woodward), synchronising and load-sharing schemes, ATS/AMF logic, and black - start/priority management. Interface PLCs with protection relays, meters, breakers, UPS, and BMS/EMS systems. Collaborate with electrical design for wiring schematics (e.g., EPLAN/AutoCAD Electrical) and panel build liaison. 2) Testing & Commissioning Lead FAT/SAT, I/O checks, loop testing, simulation, and site commissioning. Troubleshoot PLC, HMI/SCADA, and comms networks; implement robust fixes and design improvements. Produce handover packs, as - built software, change logs, and training for end users (O&M). 3) Documentation, Quality & Compliance Maintain version control, change management, and code libraries (e.g., Git-based workflows). Ensure compliance with functional safety and electrical standards where applicable (e.g., IEC 60204 - 1, SIL principles/IEC 61511), PUWER, and Machinery Directive/UKCA. Contribute to RAMS for site works; uphold ISO 9001 quality procedures and good engineering practice. 4) OT Networking & Cybersecurity Design and commission industrial Ethernet networks (managed switches, VLANs, NAT, routing). Implement and document secure architectures and segmentation, harden PLC/HMI/SCADA assets, and apply password/backup policies and access controls in line with best practices. Configure and troubleshoot common industrial protocols: Modbus TCP/RTU, Profinet, Profibus, EtherNet/IP, OPC UA; (nice to have: IEC 61850, DNP3). 5) Continuous Improvement & Support Mentor junior engineers, contribute to coding standards, reusable function blocks, and templates. Provide remote and on - site support, root - cause analysis, and preventive maintenance recommendations. Suggest design enhancements for reliability, maintainability, and lifecycle cost reduction. Technical Skills PLC / HMI / SCADA Allen Bradley, Siemens TIA Portal (SCL/ladder), WinCC/Unified; Rockwell Studio 5000 (Ladder/Structured Text), FactoryTalk View. Optional: Schneider EcoStruxure, Mitsubishi GX Works, Beckhoff TwinCAT, AVEVA/Wonderware, Ignition. Must have written system code from conception / from design. Generator & Power Integration DSE/ComAp/Woodward controller integration, breaker control, load management, protection interfaces. Familiarity with UPS systems, power meters, and protection relays. Networks & Protocols Layer - 2/3 concepts, VLANs, NAT, routing, industrial firewalls; Modbus, Profinet, Profibus, EtherNet/IP, OPC UA. Electrical & Safety Read/mark up schematics, panel layouts, and cable schedules. Awareness of IEC 60204 - 1, functional safety (SIL concepts), BS 7671 principles, PUWER; RAMS. Qualifications & Certifications (Desired) Degree/HND in Electrical, Electronic, Control/Automation, or Mechatronics Engineering (or equivalent experience). ECS/CSCS or safety passports. Full UK driving licence and ability to work on client sites. Nice to have: Functional Safety awareness (e.g., TV), CompEx/ATEX awareness where applicable. Personal Attributes Methodical, safety - first, and quality - driven, strong attention to detail. Clear communicator with clients, site teams, and non - technical stakeholders. Proactive problem solver, comfortable under time pressure during commissioning. Team player who can also work independently and mentor others. Willing to travel to sites across the UK Benefits Competitive salary £65,000£70,000 Company pension; 25 days holiday & bank holidays. Company laptop & mobile phone. Training & certification support (APM/PRINCE2/18th Edition/Siemens/Allen - Bradley). Professional membership support (IET/APM). Flexible site travel expenses. Private health care (post probation) Working Pattern 70% Office/ 30% site as needed by projects. UK travel to customer sites, factories, and FAT locations. Equal Opportunities We are an equal opportunities employer and welcome applications from all suitably qualified individuals. Candidates must have the right to work in the UK, have a British passport or settlement status. TPBN1_UKTJ

Technical Author - Aerospace £40,000 - £45,000 + Remote + Flexi Time + Healthcare + Benefits Monday - Friday, 37 Hours Per Week Remote - Office In Hertfordshire Do you have knowledge of ground based defence systems? Are you interested in a varied & technically challenging role within an industry leading engineering group who are offering flexible working hours, a remote working model and multiple progression paths? Due to continued growth my client is looking for a technical author to join their team who are based in Hertfordshire. The successful applicant will be responsible for creating and maintaining technical documentation supporting ground based air defence systems. In this varied role you will be working with a range of departments including the projects, design, engineering and technical teams to create clear instructions and documents for customers, engineers and operators. You will play a vital role in ensuring that all customer, industry and in house standards are being achieved whilst driving continuous improvement of documentation processes. You will be working for a world leading engineering business who have multiple sites across Europe. They have continued to expand over the past 50 years and are continuing to hire throughout each department. Known for excellent staff benefits, training and development this is a great time to join the team. If you want the opportunity to build out your own division and expanding your skills and knowledge, this is the perfect role for you. For more information please click apply and contact Patrick Walsh - REF4911 - (phone number removed) The Role: *Working with a range of teams including; design, projects & engineering *Creating and maintaining technical manuals and documents *Fully remote - site in Hertfordshire (needed to travel there when required) The Candidate: *Ground Based Defence Systems knowledge *Familiar with technical documentation and manuals *Able to commute to Hertfordshire when required *Able to pass SC clearance Consultant: Patrick Walsh elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Technical Author|Technical Support|Author|Documents|Manuals|Writing|Writer|Ground Based|Aerospace|Defence|Engineering|Engineer|Project Manager|Programme|Supply Chain|Budget|Training|Development|Manager|Management|Manufacturing|Manufacturer|Manufactured|Manufacture|Engineering|Engineered|Automotive|Head Of|Director|Cars|Aerospace|Tooling|Catia|Design|Project|V5|Progression|Manager|Hybrid|Remote|Hertfordshire|Stevenage|Hertford|Luton|Hitchin|Bedfordshire|OxfordShire|Cambridgeshire|Northamptonshire|Essex

Senior Software Engineer - SaaS / AI scale up £80-£90,000+ benefits and remote working A Senior Software / Principal Software Engineer opportunity for an exciting tech business offering innovative products to a global customer base. This is a senior hands-on engineer position in a Ruby, Rails, React, AWS stack leading projects in a scale up environment. The business is developing a genuinely exciting product and are growing; they promote autonomy and collaboration and support remote working. Previous experience in a full stack engineer role using Ruby, TypeScript, React is essential. Previous experience with AI or Autonomous vehicles, is desirable. Essential requirements: A hands-on background within a Ruby, Rails, TypeScript, React, AWS or similar stack Excellent problem-solving skills and the ability to work in a collaborative product led team Advocate for Software engineering best practice - Unit testing, CI/CD, Pair Programming, etc Interested in working on complex problems with senior engineers The ability to work to set timescales for external customersThe company offer emote working options, all candidates applying must be UK based and eligible to work in the UK Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy...

Technical Sales Engineer - North UK Remote - North England, North Wales & Scotland A respected UK electronics specialist is seeking a Technical Sales Engineer to develop and grow its Northern territory. Representing a premium portfolio of high-reliability electronic components, you'll work consultatively with customers across aerospace, defence, space, rail and industrial sectors. This is a solutions-led, customer-facing role - supporting design activity, advising on component selection, resolving technical challenges and converting opportunities into long-term business. Key Responsibilities Manage and grow an established Northern UK territory Provide application-level technical support during design and qualification Identify and develop new project opportunities Conduct customer visits, design reviews and joint supplier meetings Collaborate with internal sales and product teams Maintain pipeline and market intelligence reporting About You Background in technical sales or field applications within electronic components Strong understanding of board-level electronic/electromechanical components Experience managing a territory autonomously Commercially aware with pricing/negotiation exposure Comfortable selling into high-reliability or harsh-environment sectors Full UK driving licence and willingness to travel On offer: Up to £70k Commission, hit 100% of targets achieved 5% salary bonus, hit 110% of target then 10% of salary bonus 25 days holiday plus bank holidays, after 5 years service additional 5 days Company car 37.5 hours per week Normal expenses package for meals, travel, hotels etc BUPA - company funded after one year service , after 5 years service company pay for spouse Pension - Company paid after 3 months 8% of salary, goes up 1% with each year of service, employee can also make salary sacrifice contributions Non-contributory pension Family-friendly policies - e.g. flexible working, compassionate leave, spouse Bupa after 5 years Flat organizational structure - easy access to leadership like the MD Bupa healthcare coverage for employees after 1 year Supportive culture, especially during difficult personal circumstances Interested? To apply, please follow the 'apply now' link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes. TPBN1_UKTJ

The Opportunity We're working with a fast-growing cyber technology company that is helping organisations improve how they anticipate and manage cyber threats. Their platforms are used by thousands of public and private sector organisations globally and continue to see rapid adoption. As part of that growth, they're looking to hire a Customer Platform Architect to support customers deploying and operating the platform within their own environments. This is a role that sits between architecture, infrastructure engineering and customer advisory — helping organisations design the right environments, deploy successfully and ensure long-term platform reliability. The Role You'll work closely with customers and internal engineering teams to ensure the platform runs effectively within complex on-premise and hybrid environments. The role combines platform architecture, technical troubleshooting and customer advisory, supporting organisations that rely on the platform to manage cyber threat intelligence and security operations. Key responsibilities include: Guiding customers through the design and deployment of their platform infrastructure. Advising on sizing, architecture and deployment approaches for on-premise environments. Diagnosing and resolving infrastructure-related platform issues. Conducting platform health checks and performance reviews. Producing clear architecture and infrastructure documentation. Supporting pre-sales teams by advising on platform architecture and deployment requirements. Collaborating with engineering and product teams to ensure architectural needs are understood and supported. The Person You'll be a technically strong infrastructure or platform specialist who is comfortable working directly with customers and advising on complex environments. Essential experience includes: Strong background in on-premise infrastructure (servers, networking, storage and virtualization). Exposure to cloud environments such as AWS, Azure or GCP. Experience with containerisation and orchestration (Docker, Podman, Kubernetes). Good understanding of Kubernetes architecture and Helm-based deployments. Strong troubleshooting and problem-solving skills. Previous experience in customer-facing technical roles. Nice to have: Experience within the cyber security sector. Exposure to threat intelligence platforms or security operations environments. Personal qualities: Strong communication skills — able to explain complex architecture clearly. Analytical mindset and structured approach to problem solving. Comfortable working autonomously in a remote-first environment. Collaborative approach across engineering, product and customer teams. Security Requirements Candidates must hold UK SC clearance Competitive salary and equity – everyone benefits from the company's success Remote-first and flexible working – work in a way that fits your life Choose the equipment that suits you – select the tools and setup you prefer Biannual team gatherings – regional and global meetups to collaborate, connect and strengthen the culture beyond the screen TPBN1_UKTJ

Salary: £40,000 – £55,000 per annum (DOE) + 6-monthly discretionary bonus Location: North London & Home Counties (M40–M11 corridor) – Essex base acceptable Job Type: Full-time, Permanent Role Overview We are seeking an experienced Passenger Lift Engineer to join a growing specialist lift services business. This is a field-based role covering North London and the surrounding Home Counties, ideally suited to a engineer based north of London or along the M40–M11 corridor. An Essex base is also acceptable. You will be responsible for the maintenance, troubleshooting, inspection, and repair of passenger lifts, ensuring all equipment operates safely, reliably, and in full compliance with relevant regulations. This role offers remote working, with no requirement to be office-based. Key Responsibilities Carry out planned and reactive maintenance on passenger lifts Diagnose faults and undertake repairs to minimise downtime Conduct routine inspections and identify potential issues Ensure all works comply with LOLER, SAFed, and relevant safety standards Complete accurate service reports and documentation Provide a professional and customer-focused service at all times Requirements & Qualifications Proven experience in passenger lift maintenance and troubleshooting Minimum NVQ Level 3 qualification in Passenger Lifts Strong maintenance and repair skillset Excellent problem-solving and fault-finding abilities Strong communication and teamwork skills Ability to work independently and perform effectively under pressure Training & Development Opportunity to receive in-house training on platform lifts Significant support and mentoring from senior technicians with multi-decade industry experience Benefits Competitive salary of £40,000 – £55,000 depending on experience Company vehicle provided for full-time use 6-monthly discretionary performance bonuses Remote working and flexible field-based role Long-term career development within a fast-growing business

Refrigeration Engineer – Regional Roles South West / South Wales / London or South East We are currently recruiting Refrigeration Engineers for long-term, permanent regional positions. Engineers are allocated a defined patch based on where they live In this role, you’ll take ownership of your own client base, manage your own diary, and build strong working relationships with a variety of customers. You will receive appointments via a company-issued laptop, allowing you to plan your day efficiently. Although you’ll work independently, you’ll always have support available when needed. This role is based on a 45-hour working week, with overtime paid for any hours worked over 45. You will also be required to join an on-call standby rota approximately 1 in every 6 weeks. In addition, you will have the flexibility to opt in or out of personal use of the company van. What we’re looking for: * Proven experience as an Engineer within commercial refrigeration * A Level 2 gas engineering qualification * A full UK driving licence * Strong customer service and communication skills This is a varied and rewarding role, involving maintenance and repair across a broad range of equipment, from integral freezers to remote refrigeration packs and everything in between. The business actively promotes internal development, offering clear pathways for progression and long-term career growth. Our client is committed to making your work-life as smooth and straightforward as possible. Your van will be fully equipped, you’ll be paid door-to-door, and you’ll be recognised and rewarded for the work you complete, because this isn’t just a job, it’s a career. Key Responsibilities * Carry out refrigeration engineering activities to agreed standards, working with minimal supervision. * Maintain cold rooms and integral cases; seek support as needed for more complex fault-finding on remote systems. * Monitor outstanding service calls in your area and act promptly to reduce delays. * Regularly review and maintain van stock levels. * Uphold and promote the company’s core values and professional standards. * Follow all processes, procedures, and working practices. * Undertake any reasonable requests from management or colleagues. This role offers an excellent benefits package and the opportunity to grow your career within a supportive and forward-thinking organisation. New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy

Smart Buildings Account Manager If you come from a BMS / Building Controls background and you're looking to transition into Smart Buildings, this role could be for you. This opportunity also provides you a 4 day working week, so if work life balance is important to you, this would be a great opportunity. This is an opportunity to step out of traditional BMS engineering and into a high-impact, client-facing, technology-driven role where your expertise directly improves building performance, reduces carbon emissions and shapes the future of smart buildings. London Area - 4 Day Working Week £60,000 - £65,000 Yearly Salary 4 Day Working Week, Every Week 25 Days Annual Holiday Remote Working, Very Flexible Environment Pension Scheme Employee Assistance Programme Responsibilities Manage the full lifecycle of customer accounts from onboarding to renewal Lead client handovers from sales and support system implementation Deliver training and ensure successful platform adoption Analyse HVAC, BMS and metering systems to identify performance improvements Provide technical commentary, reporting and actionable recommendations Run regular performance review meetings with clients Track and drive completion of energy and optimisation actions Identify contract renewal and account growth opportunities Contribute feedback to product and technical teams to improve system functionality Desired Experience Strong background in BMS / building controls (e.g. Trend, Niagara or similar) Solid understanding of HVAC systems and energy optimisation strategies Experience with protocols such as Bacnet, Modbus, Mbus or LoRaWAN Knowledge of building performance and energy efficiency principles Experience in a client-facing or account management capacity within a technical environment Strong analytical skills with confidence interpreting building data Excellent communication and stakeholder engagement skills Self-motivated, organised and able to manage priorities effectively INDUK

Credit Controller & Accounts Receivable Administrator Location: London (Hybrid – 3 days office / 2 days remote) Salary: £35,000 Full-time A growing technology services business is looking for a Credit Controller & Accounts Receivable Administrator to join its finance team. This role plays an important part in maintaining strong cash flow, accurate financial records, and effective communication with customers and internal stakeholders. The successful candidate will support Accounts Receivable, credit control activities, bank reconciliations, and finance administration, ensuring invoices, payments, and ledgers are managed accurately and efficiently. Key Responsibilities Credit Control Proactively chase outstanding payments via phone and email Liaise with customers to confirm payment dates and resolve disputes Produce aged debt reports and support bad debt review processes Maintain clear records of customer communications Accounts Receivable Allocate customer receipts against invoices Investigate and resolve unallocated cash Maintain clean and accurate AR ledgers Reconcile customer accounts and resolve billing discrepancies Direct Debit Management Process Direct Debit collections Manage amendments, cancellations, and queries Reconcile receipts and investigate discrepancies Bank & Cash Reconciliation Post cash transactions accurately Perform regular bank reconciliations Support month-end processes and ensure reconciliations are completed on time Finance Administration Manage credit card transactions, ensuring accurate posting and reconciliation Maintain supporting documentation and ensure compliance with finance procedures Assist with finance mailbox management and respond to queries promptly Skills & Experience Experience in Credit Control, Accounts Receivable, or a similar finance role Strong understanding of invoice processing and payment allocation Experience managing customer payment queries and aged debt Good working knowledge of finance systems (NetSuite experience desirable) Strong Excel skills and attention to detail Excellent organisational and communication skills What’s on Offer Hybrid working (3 days in the office, 2 days remote) Opportunity to join a growing and fast-paced organisation Supportive finance team and collaborative working environment Exposure to a broad range of finance processes and systems The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £40,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Start: ASAP End: 30 December 2026 Location: Farringdon, London Part time - 3 days a week - Tuesday, Wednesday & Thursday - Onsite We’re partnering with a global leader in professional information, analytics, and technology solutions to recruit an experienced Technical Support Specialist for a long-term contract. This organisation operates in more than 150 countries and is widely recognised for its innovative use of AI and advanced technologies to support professional services. You’ll be joining a close-knit European support team (split between the UK and France) that sits within a wider global infrastructure function of over 300 people. The culture is friendly, collaborative, and inclusive somewhere you’ll be supported, trusted, and encouraged to contribute your ideas. The Role This is a hands-on technical support position providing both in-person and remote support to users across the business. You’ll be responsible for troubleshooting laptops, operating systems, software, printers, and mobile devices, as well as supporting user onboarding and offboarding. A key part of the role involves proactively monitoring device health, identifying performance issues, and implementing solutions to improve system efficiency. You’ll also have the opportunity to streamline repetitive tasks through automation and make responsible use of AI tools to enhance support processes. Key Responsibilities Deliver in-person and remote support for laptops, OS, software, printers, and mobile devices Diagnose and resolve technical issues while providing excellent user education Monitor device performance and address root causes of poor system health Identify opportunities to automate repetitive tasks Use AI tools to triage tickets, draft updates, summarise logs, and maintain knowledge articles Support onboarding and offboarding workflows What We’re Looking For Degree in Computer Science or equivalent experience (minimum 3 years in technical support) Strong knowledge of Windows, macOS, and Office 365 Solid networking fundamentals Experience with hardware/software installation and troubleshooting Understanding of Active Directory Mobile Device Management experience (Azure/Intune) Awareness of ITIL practices Excellent customer service skills Strong problem-solving ability and organisational skills If you’re a proactive, solutions-focused Technical Support Specialist who enjoys working in a supportive and forward-thinking environment, we’d love to hear from you

Job Title: Photocopier Service Engineer Location: Walking FSE - Central London Job Type: Full-Time Salary: Competitive (Depending on Experience) We are seeking an experienced Service Engineer to join a growing and dynamic print solutions provider in the Inner M25. You will be responsible for the installation, maintenance, and repair of MFD devices across a wide range of client environments. This is an excellent opportunity for a technically strong engineer looking to develop their skills within a supportive and forward‑thinking team. Canon experience is preferred but not essential as full training and development will be provided. Key Responsibilities Install, repair, and maintain MFD / printers (laser, inkjet, and multifunction devices) Provide on‑site support and troubleshooting at customer locations Diagnose and resolve hardware, software, and connectivity issues Carry out routine servicing and preventative maintenance to maximise device uptime Stay up to date with the latest technologies, updates, and new product releases Deliver remote technical support and advice when required Maintain accurate service records, parts usage, and job documentation Adhere to all health and safety guidelines during installations and repairs Work closely with customer service teams to ensure smooth operations and high customer satisfaction Support PDI and refurbishment of devices in the office when needed Required Skills & Experience MFD / Copier / PPD exposure Experience repairing and maintaining printers (laser, inkjet, MFDs) Strong diagnostic and fault‑finding skills Solid understanding of printer technology and repair procedures Experience working with a range of devices from small office to enterprise level Excellent communication and customer‑facing skills Strong IT knowledge, including networking and printer diagnostic software Full UK driving licence Ability to work independently and as part of a wider team Flexibility to travel across the Southeast and attend the office for PDI/refurb work Preferred Attributes Previous field service experience Strong customer service mindset with a proactive approach Comfortable working in a hybrid role — both inside and outside of London Benefits Up to £38,000 basic salary Travel card Ongoing training and career development Pension scheme 25 days holiday per year If you are currently seeking a print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of roles in this sector. #ENG1

Flexible, self-employed, commission only sales – remote working We are looking for self-motivated, ambitious and outgoing people who would like to partner with a British PLC company to provide savings for people on household utilities and shopping. You will be able to work from home, choose your own hours but have the backing and support of a rapidly growing British PLC company. The role involves self-generating leads but full training will be given and there are many different ways with the main customer base growing through warm referrals. The current cost of living crisis and rising energy costs mean that there are many people in the country who are looking to reduce their costs, and you will be helping people through this difficult time. Some of your time will be spent making appointments, and building your customer base through networking, events, social media and canvassing. You will be allocated your own personal mentor to help you be successful, and this will be someone who has build their own successful business and knows exactly what is needed to be successful. Part time or full time, the hours are entirely up to you and many people bolt this business onto other full time work, family commitments or any other part time jobs etc As well as extremely good bonuses for each new customer, you can also build up a good residual/passive income for the future as you will receive repeat income on each customer that you introduce to the company. This will be your opportunity to earn some good money, as well as being in the position to help more people in the UK have more money back in their pockets at the same time. As a self employed position this is not suitable for those on a student visa. Please send in your CV or if you would like more information about the role or your application then call Celia Gadd on (phone number removed)

About the Client Our Client is a respected, privately owned waste and environmental services business with a strong reputation across the UK. They are known for their supportive culture, long-standing workforce, and ongoing investment in employee development. Due to continued growth and success within their southern operations, they are seeking an ambitious sales professional to help expand their presence across the region. This is an excellent opportunity to join a business operating in a sustainability-driven sector with clear growth plans and strong leadership support. Roles/Responsibilities Proactively generate new business opportunities through cold calling and field-based sales activity. Manage the full sales cycle from lead generation through to negotiation and closing. Develop and grow existing customer accounts, identifying opportunities for upselling and cross-selling services. Build strong, long-term client relationships across the hazardous and industrial waste sector. Work closely with internal technical and operations teams to ensure compliant, efficient service delivery. Gather and input accurate waste characterisation data to support pricing and logistics. Identify and secure Total Waste Management (TWM) opportunities. Maintain accurate and up-to-date records through CRM systems. Coordinate customer visits and ensure a high-quality customer journey throughout the sales process. Qualifications Proven track record in hazardous waste or industrial services sales. Strong new business hunter mentality with the drive to win and develop accounts. Experience selling service-led solutions rather than product-only offerings. Confident in cold calling and face-to-face client engagement. Able to build lasting customer relationships and manage key accounts effectively. Highly self-motivated, organised, and comfortable working independently in a remote, field-based role. Full clean UK driving licence. Benefits £35,000 - £55,000 basic salary, depending on experience. Uncapped bonus structure. Company car. Pension scheme. Healthcare cash plan. 33 days holiday, including bank holidays. Holiday buy/sell scheme. Ongoing training and development opportunities. Opportunity to join a growing division with clear investment and expansion plans. Strong pipeline of existing clients in the region. Supportive leadership team and collaborative culture. Genuine opportunity to make a visible impact in a growing, sustainability-focused sector. If this opportunity caught your attention and you would like to learn more, contact me on (phone number removed) or over email at

IT Integration Delivery Lead (Contract) We are looking for an experienced and forward-thinking IT Integration Delivery Lead to support a major programme of work. This role requires someone who can work across multiple technical and operational teams, ensuring delivery plans are aligned, risks are understood, and integration activities progress smoothly. It is a hands-on role involving coordination, planning, and direct project work where needed. Key Responsibilities: • Work closely with senior IT leaders to develop a unified delivery plan. This includes both technical implementations and operational changes., • Partner with project managers and business stakeholders to define the overall schedule, scope, and interdependencies across the full IT integration programme., • Consolidate reporting across the delivery portfolio, supporting the Digital PMO with updates on progress, risks, issues, key milestones, resourcing pressures, and budget alignment., • Assist in change management and communication activity related to IT planning and delivery., • Collaborate with architects and project teams to identify and manage risks across areas such as data migration, platform consolidation, and continuity planning., • Contribute to prioritisation discussions, resource planning, and manage smaller workstreams directly when required. Required Skills and Experience: • Background in IT programme or project planning with large organisational change., • Strong understanding of enterprise IT environments, digital transformation practices, and project delivery approaches including Agile, Waterfall, and Hybrid methods., • Confident stakeholder engagement skills, with the ability to communicate clearly at all levels., • Skilled in project planning tools such as MS Project or Jira., • Ability to interpret complex information and shape it into coherent, actionable plans. * Experience working within a Digital PMO or large-scale IT organisation. * Strong analytical and problem-solving capabilities. Additional Requirements: * Demonstrable experience supporting IT integration work including involvement in large transformation programmes. • Proven programme management skills covering reporting, project management, planning, risk control, customer engagement, and use of project management tools., • Strong communication abilities, both written and verbal, with the ability to build effective working relationships., • Leadership capabilities and confidence in guiding teams through complex change., • Understanding of ITIL practices, enterprise architecture, and data governance principles. Location: Remote, with occasionally onsite meetings in London IR35: Outside IR35 Rate: Approx £500 Start date: ASAP Duration: 4 month contract Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

About Our clients Integration designs, installs, and maintains integrated end-to-end surveillance control systems for some of the UK’s most demanding security environments. We excel in complex, critical, and regulated environments, where our customers require innovative, tailored solutions they can depend on. We succeed where our knowledge, experience and deep technical expertise is most valued to our customers, specifically public space and heritage buildings, transport, critical national infrastructure, finance, high security, and custodial markets. With high security systems experience, field proven products and expert support personnel in the UK & Ireland, they offers its clients turnkey solutions for comprehensive protection and peace of mind. Job Description This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the London area will require the successful candidate to obtain a high level of vetting. The engineering role will require a great deal of flexibility, and you will need to demonstrate a ’can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home. Key Responsibilities General Provide a reliable, courteous, efficient, and effective service. Always maintain a positive image of the company to the customer, through high standards of dress and customer communications. At the completion of each service visit close or update the helpdesk with the call status Ensure that any company vehicle provided is maintained in good working order. Maintain a high level of personal performance demonstrating a willingness to help colleagues. A flexible approach to working hours. Adhere to the company’s Management Systems. To undertake any other duties as required by the Service Manager in delivering a top-class service to the client.Field Based To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on a high security site in Central London. To provide day to day care, maintenance, and repair of the functional and managed control rooms. To provide day to day care, maintenance, and repair of the multi-site Access Control Systems. To be able to support and maintain Perimeter Detection Systems To complete a planned preventative maintenance regime. To assist and engage with deployment of planned OOH’s/Weekend works.Qualifications Sound knowledge of CCTV, IT and PID Systems on varying scales. Sound knowledge of Access Control systems with Site Mustering Sound knowledge of DVR & NVR systems. On site repair capability.What We Offer We offer a range of benefits that help make it a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Dynamics 365 CE Solution Architect Permanent | Microsoft Partner | Remote (UK) with occasional client visits Overview A growing Microsoft Partner is looking for a D365 CE Solution Architect to lead solution design and guide delivery across Dynamics 365 CE and the Power Platform. This is a strategic, hands on role with real influence over project outcomes and the Partner’s future growth. Key Responsibilities • Lead end to end solution architecture for D365 CE projects, • Run workshops, gather requirements, and shape scalable solution designs, • Oversee configuration, customisation, integrations, and data approaches, • Support consultants and developers throughout delivery, • Contribute to pre sales: scoping, estimates, and solution presentations, • Ensure alignment with Microsoft best practice and Partner standards Skills & Experience • Strong background delivering D365 CE solutions in a Partner/consultancy, • Experience across Sales, Customer Service, Field Service or Marketing, • Solid Power Platform knowledge (Power Apps, Power Automate, Dataverse), • Understanding of integrations, APIs, and data migration, • Confident communicator with strong stakeholder engagement skills, • Microsoft certifications beneficial What’s Offered • Remote role with occasional client site visits, • Opportunity to shape the Partner’s CE capability as they scale, • Clear progression and investment in training/certifications

Field Marketing Sr Associate 6 Month Contract (Initial) Remote Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Field Marketing Sr Associate to join them for an initial 6-month contract. However, there may be scope for extension. The Field Marketing Sr Associate will play a key role in supporting marketing programs targeted at driving growth in our focus markets around the globe. This position focuses on program coordination, performance tracking, and data analysis to ensure campaigns achieve desired outcomes. The ideal candidate is detail-oriented, data-driven, and eager to learn the ins and outs of field and client marketing in B2B financial services. In this role, you'll make an impact in the following ways: Program Coordination & Support Assist in planning, coordinating, and executing marketing programs targeted at specific client segments and regions Collaborate with cross-functional teams, including content, digital, product and commercial teams to ensure timely and effective program execution. Support the creation of marketing assets such as email templates, landing pages, and digital ads, ensuring they align with program objectives, target audience and segment needs. Partner with Market Research & Analytics team to prepare and present weekly, monthly, and ad hoc performance reports, summarizing insights and identifying trends to share with stakeholders. Ensure data integrity and accuracy in all reporting efforts, maintaining organized documentation for reference. Market & Segment Research Conduct research on customer segments, geographic growth markets, industry trends, and competitor activities to support marketing strategy development. Assist in updating and understanding customer personas and segment profiles based on data analysis and industry research. Gather feedback from the commercial team on program performance and insights from customer interactions to inform future initiatives. Collaboration & Communication Act as a liaison between the Field Marketing team and other departments, ensuring smooth collaboration and information sharing. Coordinate with external vendors and agencies as needed to support program initiatives. Maintain clear and consistent communication with team members, sharing updates on program progress and performance. Location: This is a fully remote working role Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions is an equal opportunities company

SF recruitment have partnered with a brilliant consultancy, who support Technology companies and their partners by creating enablement content and programmes. We're hiring a seasoned Enablement Consultant to support our client, in driving go-to-market, sales, and customer success for WhatsApp for Business. You'll bring deep experience from Meta's Business Messaging partner ecosystem and a proven command of WhatsApp for Business-how to position it, define high-impact use cases, govern templates and policy, design onboarding and rollout strategies, and enable sales and partner teams to win. This is a content-led, field-informed role. You'll translate real seller and customer needs into clear, practical enablement assets and training that accelerate adoption and deliver measurable business outcomes. Day rate: £400-£450 per day Working pattern: full time remote with regular international travel to deliver events Responsibilities will include: • Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content., • Create and maintain sales and customer success enablement assets: e.g. playbooks, best practice guides, pitch decks, templates, checklists, ROI narratives and case studies., • Describe onboarding flows and rollout plans (e.g. WABA setup/embedded signup, template governance, opt-in, escalation paths)., • Describe conversation-based pricing and implications for go-to-market strategies., • Incorporate and demonstrate newer feature capabilities such as WhatsApp Flows and Payments in use case designs. - Plan and deliver enablement sessions for sellers, partners and customer success teams., • Understand client KPIs and measurement strategies for WhatsApp for Business success. The ideal experience - Direct experience at a Meta Business Messaging partner (BSP or Tech Provider / CPaaS, messaging platform or Service Partner / solution integrators, consultancies, agencies) working on WhatsApp for Business (e.g., Twilio, MessageBird/Bird, Infobip, Sinch, (url removed), 360dialog, Gupshup, Wati, Route Mobile/Kaleyra, Vonage, Take Blip, Zenvia, Respond.io, Rasayel, Gallabox, Dentsu, Interakt, Charles, Zendesk, Accenture) or as a Meta Business Messaging client (Mid market or enterprise companies) while directly responsible for WhatsApp for Business strategies. • Track record building enablement for sales and/or partners: e.g., toolkits, trainings, playbooks and rollout guides that got used and moved the numbers., • Fluency in WhatsApp for Business products, ecosystem and strategies, • Comfortable mapping, designing and articulating customer journeys., • Strong facilitation, storytelling and copywriting skills; confident with executives and practitioners

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £39,000 | Mainly remote with some London office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will need solid experience providing macOS support on a busy Helpdesk. You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £38,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

ADHD NON MEDICAL PRISCRBERS FULLY REMOTE 37.5 HOURS PER WEEK Team Function Pertemps Medical Professionals are currently recruiting fora specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Our client is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry. We are seeking remote ADHD Nurse Prescribers to support our core clinic hours of 09:00-17:30, working Monday-Friday. We are open 7 days a week so variations to days worked can be considered, part time & condensed hours will also be considered but a minimum of 3 days is required. Candidates will be required to attend our clients offices in Canterbury or Basingstoke clinic once a month (expenses will be paid). About the Role The role of ADHD Nurse Prescriber involves diagnosing and treating ADHD, managing medication, and ensuring clients receive the right care according to guidelines. It includes working with other healthcare professionals, maintaining clear records, and communicating with the clinical team and external services. Ongoing learning and staying updated on ADHD research are also important parts of the job. Principle duties and responsibilities will include but not limited to: Conduct thorough assessments and evaluations of individuals suspected of having ADHD, diagnosing where appropriate, communicating findings effectively to clients and their families and producing a detailed report identifying rationale for your outcome. Complete comprehensive reviews of those already diagnosed with ADHD, offering holistic and patient-centred care, incorporating both pharmacological and non-pharmacological interventions. Initiating clients on a range of ADHD medications (both stimulant & non-stimulant), titrating doses and discontinuing where appropriate. Managing a caseload of clients through the medication pathway, ensuring they are reviewed at regular intervals in line with our clients protocols & NICE guidelines. Generating prescriptions using appropriate prescribing formularies and monitoring and reviewing thereafter regarding the effectiveness, continued appropriateness and safety of the prescribing intervention. Person Specification Professional experience in the field, including dealing with crisis situations. Qualified Mental Health Nurse from an accredited institution, holding an independent non-medical prescribing qualification (V300). Registered with the NMC, and maintenance of validation. Specialization or experience in the assessment and treatment of ADHD. Excellent communication and interpersonal skills. Ability to work both independently and collaboratively, including within a multidisciplinary team. Maintaining compliance as per company regulations i.e., evidence of current registration with NMC and appropriate professional body. Attend a F2F clinic in either Canterbury or Basingstoke once a month. Our clients value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. They pride themselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of; The best possible customer service. The most efficient and effective clinical work. A thriving and engaged workforce. A truly inclusive organisation. Benefits include: Annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back additional days. Well-being days. Birthday lie in. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Access to the Blue Light Card membership. Pastry Mondays. Funded social events. Staff well-being bursary scheme. If you're a passionate RMN with the right to work in the UK, we want to hear from you! Send your CV today and start your rewarding career in mental health care

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. What we are looking for The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, testing technical workflows and resolving issues. The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks. Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for Java or C# programming essential Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously. Develop with a result-driven approach while maintaining tight schedules. Participate in functional and technical requirements gathering and review Create, test, and correct inbound and outbound interfaces Collaborate with team members including business analysts, project managers, and customer staff Serve as a technical expert in implementation or supporting projects What we value Java or C# programming Windows and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier application architecture SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server Perl Self-motivated and Self-driven BS/MS in Computer Science or equivalent field. Ability to work in a dynamic, fast-paced, team environment. Experience in methodology-based solution delivery and managing customers' expectations. Problem solving skills and ability to recognize long term solutions across multiple projects. Must be detail-oriented and have the ability to multi-task. Self-starter, able to work both independently and as part of a team. Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills. Strong preference Financial services industry experience Previous consulting background Previous OMS implementation experience System integration using ETL tools Experience with Azure and Snowflake Education & Preferred Qualifications: A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science. A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred) The ability to travel to client sites as well as the ability to work effectively when remote from clients. Travel 25-25% About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Company: Charles River Development Discover more at About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

We are pleased to be working with an international medical device manufacturer to recruit for a Procurement/Buying Specialist. The role will commence on an initial 6 month basis with the potential for this to be extended. We are looking for candidates from the NHS or Medical industry with contract management, supplier relationship management and RFQ/RFP experience. This position is a remote role with some travel required for supplier meetings. Core hours Mon - Fri 08:30 - 17:00 Role overview: Provide cross-functional project management and sourcing support to commodity teams Support team in the development and execution of long-term sourcing strategies to optimise response time, risk and costs Negotiate, establish and monitor supplier agreements Contract management and data analysis Manage supplier relationships Oversee RFQ/RFP processes Leverage technology and purchase power Improve processes and systems to reduce costs Oversee and deliver projects Candidate requirements: NHS or Medical industry experience within a sourcing, procurement, supply chain role Contract management experience Supplier relationship management and supplier negotiation experience Strong data analysis skills Ability to manage projects Excellent cross function/team communication skills Knowledge of NHS Supply chain would be beneficial If you are interested in this role, please apply ASAP and we will be in touch to discuss further. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Senior Business Analyst - (Government Contact Centre Programmes) 3 Month Contract (Initial) Remote Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a Senior Business Analyst to join them for an initial 3 month contract, however there may be scope for extension. Role Overview: Support the successful delivery of business change and transformation projects within Citizen Services by carrying out Senior business analysis activities that ensure requirements are well understood, solutions meet business needs, and stakeholders are fully engaged throughout the project lifecycle. The role contributes analytical expertise, process insight, and collaborative working to help translate organisational needs into clear, actionable requirements The role will act as a subject‑matter expert for business process design, digital systems, data‑driven improvements and operational change, ensuring solutions align with contractual, operational and financial objectives. Key Accountabilities: Lead business analysis activities on assigned projects, ensuring requirements are well‑defined, documented, and aligned to project objectives using appropriate tools and techniques. Owns end‑to‑end business analysis governance across assigned projects, ensuring standards, quality and traceability of requirements. Lead cross‑functional workshops involving senior stakeholders, external partners and operational leaders. Contribute to process design and support benefits definition and tracking within projects Support testing and acceptance activities by ensuring requirements are testable, coordinating with stakeholders on test plans and outcomes, and helping to maintain clarity around acceptance criteria Drives innovation and automation opportunities with IT, aligning with goals and realising measurable efficiency gains Provide Senior business analysis to assist the delivery of projects across mobilisation and Transformation Programmes, using the appropriate tools and techniques. Deliver the processes associated with business change and Business Process Re-engineering (BPR) across the Programme Liaise and consult with all relevant stakeholders associated with projects Produce relevant information and documentation which is in line with the business requirements across the Programme. To track and review the business change activity and outcomes required of the programme, providing recommendations and improvements to the client and team managers. Produce detailed User Stories that offer a description of the scenario, document the business requirements, and specify the necessary acceptance criteria. Provide guidance and direction for less experienced members of the team.Skills, Knowledge & Experience: BCS Business Analysis certification - Practitioner Level (or equivalent) Experience delivering business analysis within large‑scale or multi‑site change environments. Ability to quickly develop domain expertise and become a recognised subject matter expert across multiple contracts. Ability to influence and deliver transformational change with a range of stakeholders. Advanced process re‑design, testing/acceptance leadership, and benefits measurement with experience in using a wide range of service improvement techniques such as BPR, LEAN and root cause analysis. Innovation & automation delivery in partnership with IT Experience leading other analysts or providing structured mentorship/development. Work collaboratively within cross‑functional teams to support the delivery of analysis and change activities. Exposure to commercial, contractual or financial analysis within transformation. Contributes to business cases and cost‑benefit analysis. Identifies opportunities for operational cost savings and efficiency improvements. Excellent planning and organising skills, taking an organised and methodical approach to identify priorities, maximise time and ensure the achievement of business objectives. Ability to challenge constructively and influence strategic direction. Experience of working within a customer focus area with the ability to understand and anticipate customers' current and future needs and aspirations. Excellent interpersonal skills with the ability to make and maintain effective working relationships with key stakeholders and team members to deliver results. Experience and ability to facilitate workshops with internal and external stakeholders Ability to liaise with, develop and maintain meaningful working relationships with customer and other client teams.Location: This is a remote working role. There may be a requirement to go to the clients Kirby or Gateshead office once or twice during the contract. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The Adecco Group is an equal opportunities company

Company Description Detectronic , based in Nelson, Lancashire , is a UK specialist in wastewater and sewer network monitoring systems . The company designs, manufactures, and installs flow, level, and water-quality monitoring equipment used by water utilities and industrial customers to prevent flooding, reduce pollution, and improve environmental compliance Job Description Software Development Lead Hybrid with Travel to Nelson Permanent, full-time Competitive salary, Bonus plus benefits We are seeking an experiencedSoftware Development Lead with deep expertise in IoT systems, cloud-native development on AWS, data ingestion pipelines, and API development. You will design and build the backend services that support our connected IoT devices-managing secure device communication, high-volume data ingress, and the APIs that power our applications and customer experiences. This role is ideal for an engineer passionate about building scalable systems that bridge the physical and digital worlds. More about the role: IoT Platform Engineering Design, develop, and maintain backend services that support large fleets of IoT devices. Work extensively with AWS IoT Core , MQTT messaging, Device Shadow, and secure device provisioning. Build and optimise IoT communication flows including telemetry, event handling, command/control, and device state management. Data Ingress & Telemetry Pipelines Architect and operate real-time IoT data ingestion pipelines handling telemetry, logs, and events from thousands of devices. Implement processing workflows using Kinesis, Lambda, SQS, Kafka, Step Functions , or similar. Ensure data quality, schema governance, and reliability across ingestion and downstream data consumers. API Development Build and maintain RESTful and GraphQL APIs supporting device management, device data retrieval, and user-facing features. Ensure APIs are secure, highly available, and performant at scale. Define API standards and patterns for internal and external consumers. Cloud & Infrastructure Design cloud-native systems using AWS services such as API Gateway, DynamoDB, Timestream, S3, ECS/EKS , and CloudFormation/CDK. Implement observability across all IoT workloads using CloudWatch, OpenTelemetry, or related tools. Drive cost optimisation and reliability across IoT cloud infrastructure. Security & Device Trust Implement strong IoT security practices including certificate-based auth, encryption, least-privilege IAM, and secure onboarding flows. Support secure OTA updates, fleet management, and device lifecycle operations. Leadership & Collaboration Lead architecture discussions and mentor mid-level and junior engineers. Participate in design reviews, code reviews, and cross-functional roadmap planning. Collaborate closely with product, firmware/embedded teams, and data engineering. Qualifications Required Skills & Experience Backend or platform engineering experience, ideally with IoT or distributed systems. Strong expertise in AWS , especially AWS IoT Core , Lambda, DynamoDB, Kinesis, SQS, API Gateway. Proficiency in languages such as Python, Node.js, Go, or Java . Hands-on experience with MQTT and event-driven IoT architectures. Proven ability to build and scale data ingestion pipelines . Experience building secure, high-performance APIs for internal and external use. Solid understanding of distributed systems, cloud design patterns, and microservices. Nice to Have Experience with edge/embedded integrations (e.g., AWS Greengrass). Familiarity with time-series databases (Timestream, InfluxDB, Timescale). Knowledge of digital twins, device simulation, or industrial IoT protocols. Containerization experience with Docker, ECS, or Kubernetes/EKS. Exposure to OTA update workflows, remote diagnostics, or fleet management tools. Additional Information What we can offer you: Enhanced maternity, paternity and adoption pay and leave Company pension Life assurance scheme (x4 salary) Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants Refer a friend scheme Employee assistance programme (access to GP appointments and mental health support) Competitive annual leave plus bank holidays Training and career progression opportunities Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. TPBN1_UKTJ

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018. Background: A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including: Client assistance in optimal use of the system User administration/privileges Parameter configuration changes System availability Application and database performance tuning Daily operational processing monitoring and support Charles River IMS and database software patches Charles River IMS version upgrades Assistance with problem support and resolution Business Continuity/Disaster Recovery assistance Working with Charles River colleagues to smoothly transition new Clients to production operation. Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients. Participation in the development and on-going refinement, enhancement and continuous process improvement for the services. Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services. The role will involve periodic out of hours support and/or weekend work. Occasional travel to customer sites may be required for planning and review meetings. Skills, Experience & Qualifications Required: Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS) Proven ability to partner with various internal departments to deliver superior customer service. Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions. Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity. Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. Bachelor's degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths' or Statistics preferred. Minimum of 3+ years' relevant industry experience About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

We are currently working with a UK Facilities Management service provider to recruit a Project Manager for a healthcare contract in the Dartford area The role will be remote based with 3-4 days on sites in Oxford. The role will be to deliver Reactive and Life Cycle Projects in line with client requirements or agreed programs and lead and manage the individual CBU (cost build up) process, supply chain and associated consultants. Team / People Management Accountabilities: • Proactively develop and maintain effective working relationships, ensuring client / customer needs are understood, such that it enhances the company’s reputation by fostering an environment of continuous improvement to maximize our customers’ satisfaction., • Track the forecast and priority of works and the team capacity in order to meet business critical requirements, • Establish and coordinate the supply chain so that they work together effectively, maximizing their skills and contribution to meet objectives and project deadlines, • Act as role model for project management best practice; both technically and behaviorally, • Refine and participate on project management, CDM, H&S processes and governance as steered by key internal Stakeholders, • Prepare and distribute all necessary reports and documentation in a timely and professional manner to relevant stakeholders to enable monitoring, control and communication Project Manager Accountabilities: • Establish and maintain mutually trusting relationships with key client stakeholders, • Engage with the Lifecycle Team early in specification stage to help them refine requirements and to enable better project preparation., • Support and develop the creation of the annual and five yearly Lifecycle Plans., • Actively develop strong working relationships within Peer relationship network to ensure successful delivery of the annual Lifecycle plan and additional works program., • Plan, co-ordinate and manage Major Project Works requested by various key stakeholders., • Receive the initial brief and where necessary produce fully developed tendering instructions, to the client’s confirmed requirements. Carry out Tender process from Enquiry through Management to Tender Analysis and Sub-Trader Appointment Recommendation., • Identify, select and recommend tendering Sub-Traders from initial enquiry through to appointment, tendering / procurement documentation and subsequent works installation including monitoring for quality and performance of all supply chain appointments Candidate requirements • Project Management with relevant role experience., • CDM experience, • Understanding of model contract forms: JCT, NEC, GC Works etc., • Budget management experience and commercial awareness., • Experience of managing Client facing Project Works services across a diverse multi-site TFM portfolio., • IOSH Certification., • Experience of leading in H&S and welfare for own project works and those of others, • Cost management and control, and quality monitoring

NMS Recruit are seeking a Quantity Surveyor to move into a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to £60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

ROLE SUMMARY This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs ROLE RESPONSIBILITIES Demonstrate sustained in-depth disease, brand and environmental knowledge (patient pathway, stakeholder mapping) to deliver impactful In Call Effectiveness to maximize the value and uptake of our medicines, outcomes and ROI Targeted Customer Engagement of key individual stakeholders and organisations across the patient pathway, in order to secure optimal patient access within the local NHS system, based upon the value of our medicines Develop Key Clinical Experts to advocate the value of and, maximise the appropriate use of our medicines and benefits for patients Account planning & prioritisation; Demonstrate excellence in prioritization, development & execution of best-in-class account plans in collaboration with cross functional team (Local, National & alliance where relevant) to deliver impactful strategies that accelerate value for Pfizer, Health and Care Systems and Patients Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines Role model living our Purpose, Values & Behaviours to ensure that our Culture is diverse & inclusive where everyone can thrive. A growth orientated mindset demonstrating Courageous thinking, thoughtful risk taking & aspirational goal setting Deliver Performance with Integrity; Operate with a strong commitment and adherence to the ABPI Code of Practice and Pfizer policies and procedures. BASIC QUALIFICATIONS & EXPERIENCE Graduate or Equivalent (ideally Life Sciences) Must have gained the ABPI Medical Representatives Exam (or equivalent) within first two years of employment as a representative. Representatives new to the pharmaceutical industry, must take an appropriate exam within their first year of employment as a representative. Fully conversant with requirements of ABPI Code of Practice Where access to customer groups have certain entry requirements (e.g., credentialling), colleague would be required to comply with these as necessary to fulfil their role. UK pharmaceutical industry experience Effective working knowledge of NHS structures and the inter-dependencies between Health and Care systems and service providers, across primary care and secondary care Advanced selling skills and ability to critically appraise & present clinical and real-world data with impact Experience in building long term customer relationships and advocacy development Promote ongoing learning agility and Continuous Professional Development for self and others, demonstrating a growth mindset Role model Pfizer values and behaviours to ensure our culture is diverse and inclusive Driving license PREFERRED EXPERIENCE AND QUALIFICATIONS Digital Affinity with multichannel offerings and virtual engagement excellence Business planning skills understanding of operational planning process Previous experience in a secondary care environment Pharmacy qualification and experience (Oncology BU only) NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Remote worker The role and customer facing activity will be a mix of face to face & remote working based on customer preference & business need Occasional night away from home will be required Work Location Assignment:Remote - Field Based Purpose Breakthroughs that change patients' lives ... At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Sales TPBN1_UKTJ

Maximo Administrator Location: Central London (2–3 days onsite) We are currently seeking an experienced Maximo Administrator / SME to support a key transportation client. This role has arisen due high increase of workload within the team, due to a recent company merger. This is an excellent opportunity to step into a critical support role, ensuring the smooth operation and ongoing stability of the Maximo environment during a period of transition. Maximo Administrator Key Responsibilities Provide BAU (Business-as-Usual) support for the Maximo system Oversee system performance, availability, and reliability Carry out system configuration and minor enhancements Support and resolve user tickets and technical issues Act as a subject matter expert for Maximo across the business Collaborate with internal stakeholders during post-merger integration Maximo Administrator Key Requirements Strong experience working with IBM Maximo (essential) Proven background in supporting and configuring Maximo environments Ability to handle BAU support and ticket management efficiently Experience working in complex or transitioning environments (e.g., mergers) is highly desirable Strong communication and stakeholder management skills Working Pattern: Hybrid role: 2–3 days per week onsite in Central London, remainder remote This role is a 6-week engagement and the customer is interviewing this week. You must be able to work onsite 2 days per week in London. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Manpower are currently seeking an interim Supply chain projects Lead to work with our global FMCG client, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based in Holborn, London. This is a full-time temporary role for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £45,000 - £55,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Elida Beauty is a very exciting new beauty and personal care business within Unilever. We re-found iconic brands by remixing them for today's generation, making them even bigger beauty hits than they were first time around. Our remixes democratize beauty, because we want everyone on the 'beauty dance floor' with our top-quality products at a great value. Driven by our colleague's creativity, agility and close connection with consumers, customers, and suppliers we are able to unleash the true potential of our loved brands with a fresh start. We 'Re-Found' them using a start-up mentality that always 'finds a way'. Our 'no silos', one team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues and the planet alike. Your Role & Key Responsibilities We are looking for an experienced innovation planner who has a very strong growth mindset and a can-do culture of doing what it takes to win. We're looking for someone who thrives in balancing brand, consumer, customers, with the ambition to deliver a substantial step up in profitable growth of the current perimeter. As the Innovation Planner, you will play a crucial role in Innovation Planning process, ensuring that you are supporting the commercial strategy and vision through the delivery of innovation projects taking into account information from key stakeholders (Marketing, R&D, Procurement, Customer Development). Your Key Responsibilities E2E execution of Innovation Planning Team Strategy Collaborate with Marketing, R&D, Procurement, Customer Development to incorporate key innovation plans into the market Defines and develops network activities, innovation planning process and ensures delivery of key activities on time in full Ensures agile delivery of ideas into launch - through a test launch and scale up. Responsible to deliver OTIF projects with incremental turnover and margin improvements Works closely with the Planning Control Tower teams for planning activities Ensure the SKU portfolio is regularly reviewed ensuring we address delist, margin improvement or volume/MOQ correction Works closely with all SC functions to ensure delivery of SC related activities on time in full as part of the network Keeps an eye on the new trends from the consumers based on inputs from marketing and ensures a supply solution through 3PM procurement Support process hygiene and lead technology transformation where relevant Talent catalyst: Responsible for growing and nurturing talent including succession planning ensuring organization is fit to win short and long term Key representative of Elida Beauty Limited within organization as well as externally across various key stakeholders and organizational bodies. Requirements: Bachelor's Degree from an accredited college or university, preferably in business, finance or supply chain management. Minimum of 3 years of experience in Innovation Planning, Supply Planning, Demand Planning or an R&D innovation focussed role Demonstrated conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills Ability to multi-task, meet tight deadlines and work under pressure with autonomy The ability to effectively lead and engage cross functional global teams and a willingness to take responsibility and accountability Demonstrated self-starter with the ability to deliver results in a lean, agile organization and able to adapt to changing priorities Experience working with Microsoft Project and building networks/timelines Experience in project management Strong Excel Skills Experience with SQL and/or PowerBI an advantage Additional Information Holborn working environment: Bike Storage Café Kitchen & Communal Areas Complimentary Tea & Coffee Complimentary Fruit & Biscuits Gym Facilities