Trabajos customer support remote en Reino Unido - Page 7

ADHD NON MEDICAL PRISCRBERS FULLY REMOTE 37.5 HOURS PER WEEK Team Function Pertemps Medical Professionals are currently recruiting fora specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Our client is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry. We are seeking remote ADHD Nurse Prescribers to support our core clinic hours of 09:00-17:30, working Monday-Friday. We are open 7 days a week so variations to days worked can be considered, part time & condensed hours will also be considered but a minimum of 3 days is required. Candidates will be required to attend our clients offices in Canterbury or Basingstoke clinic once a month (expenses will be paid). About the Role The role of ADHD Nurse Prescriber involves diagnosing and treating ADHD, managing medication, and ensuring clients receive the right care according to guidelines. It includes working with other healthcare professionals, maintaining clear records, and communicating with the clinical team and external services. Ongoing learning and staying updated on ADHD research are also important parts of the job. Principle duties and responsibilities will include but not limited to: Conduct thorough assessments and evaluations of individuals suspected of having ADHD, diagnosing where appropriate, communicating findings effectively to clients and their families and producing a detailed report identifying rationale for your outcome. Complete comprehensive reviews of those already diagnosed with ADHD, offering holistic and patient-centred care, incorporating both pharmacological and non-pharmacological interventions. Initiating clients on a range of ADHD medications (both stimulant & non-stimulant), titrating doses and discontinuing where appropriate. Managing a caseload of clients through the medication pathway, ensuring they are reviewed at regular intervals in line with our clients protocols & NICE guidelines. Generating prescriptions using appropriate prescribing formularies and monitoring and reviewing thereafter regarding the effectiveness, continued appropriateness and safety of the prescribing intervention. Person Specification Professional experience in the field, including dealing with crisis situations. Qualified Mental Health Nurse from an accredited institution, holding an independent non-medical prescribing qualification (V300). Registered with the NMC, and maintenance of validation. Specialization or experience in the assessment and treatment of ADHD. Excellent communication and interpersonal skills. Ability to work both independently and collaboratively, including within a multidisciplinary team. Maintaining compliance as per company regulations i.e., evidence of current registration with NMC and appropriate professional body. Attend a F2F clinic in either Canterbury or Basingstoke once a month. Our clients value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. They pride themselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of; The best possible customer service. The most efficient and effective clinical work. A thriving and engaged workforce. A truly inclusive organisation. Benefits include: Annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back additional days. Well-being days. Birthday lie in. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Access to the Blue Light Card membership. Pastry Mondays. Funded social events. Staff well-being bursary scheme. If you're a passionate RMN with the right to work in the UK, we want to hear from you! Send your CV today and start your rewarding career in mental health care

We are pleased to be working with an international medical device manufacturer to recruit for a Procurement/Buying Specialist. The role will commence on an initial 6 month basis with the potential for this to be extended. We are looking for candidates from the NHS or Medical industry with contract management, supplier relationship management and RFQ/RFP experience. This position is a remote role with some travel required for supplier meetings. Core hours Mon - Fri 08:30 - 17:00 Role overview: Provide cross-functional project management and sourcing support to commodity teams Support team in the development and execution of long-term sourcing strategies to optimise response time, risk and costs Negotiate, establish and monitor supplier agreements Contract management and data analysis Manage supplier relationships Oversee RFQ/RFP processes Leverage technology and purchase power Improve processes and systems to reduce costs Oversee and deliver projects Candidate requirements: NHS or Medical industry experience within a sourcing, procurement, supply chain role Contract management experience Supplier relationship management and supplier negotiation experience Strong data analysis skills Ability to manage projects Excellent cross function/team communication skills Knowledge of NHS Supply chain would be beneficial If you are interested in this role, please apply ASAP and we will be in touch to discuss further. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Manpower are currently seeking an interim Supply chain projects Lead to work with our global FMCG client, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based in Holborn, London. This is a full-time temporary role for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £45,000 - £55,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Elida Beauty is a very exciting new beauty and personal care business within Unilever. We re-found iconic brands by remixing them for today's generation, making them even bigger beauty hits than they were first time around. Our remixes democratize beauty, because we want everyone on the 'beauty dance floor' with our top-quality products at a great value. Driven by our colleague's creativity, agility and close connection with consumers, customers, and suppliers we are able to unleash the true potential of our loved brands with a fresh start. We 'Re-Found' them using a start-up mentality that always 'finds a way'. Our 'no silos', one team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues and the planet alike. Your Role & Key Responsibilities We are looking for an experienced innovation planner who has a very strong growth mindset and a can-do culture of doing what it takes to win. We're looking for someone who thrives in balancing brand, consumer, customers, with the ambition to deliver a substantial step up in profitable growth of the current perimeter. As the Innovation Planner, you will play a crucial role in Innovation Planning process, ensuring that you are supporting the commercial strategy and vision through the delivery of innovation projects taking into account information from key stakeholders (Marketing, R&D, Procurement, Customer Development). Your Key Responsibilities E2E execution of Innovation Planning Team Strategy Collaborate with Marketing, R&D, Procurement, Customer Development to incorporate key innovation plans into the market Defines and develops network activities, innovation planning process and ensures delivery of key activities on time in full Ensures agile delivery of ideas into launch - through a test launch and scale up. Responsible to deliver OTIF projects with incremental turnover and margin improvements Works closely with the Planning Control Tower teams for planning activities Ensure the SKU portfolio is regularly reviewed ensuring we address delist, margin improvement or volume/MOQ correction Works closely with all SC functions to ensure delivery of SC related activities on time in full as part of the network Keeps an eye on the new trends from the consumers based on inputs from marketing and ensures a supply solution through 3PM procurement Support process hygiene and lead technology transformation where relevant Talent catalyst: Responsible for growing and nurturing talent including succession planning ensuring organization is fit to win short and long term Key representative of Elida Beauty Limited within organization as well as externally across various key stakeholders and organizational bodies. Requirements: Bachelor's Degree from an accredited college or university, preferably in business, finance or supply chain management. Minimum of 3 years of experience in Innovation Planning, Supply Planning, Demand Planning or an R&D innovation focussed role Demonstrated conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills Ability to multi-task, meet tight deadlines and work under pressure with autonomy The ability to effectively lead and engage cross functional global teams and a willingness to take responsibility and accountability Demonstrated self-starter with the ability to deliver results in a lean, agile organization and able to adapt to changing priorities Experience working with Microsoft Project and building networks/timelines Experience in project management Strong Excel Skills Experience with SQL and/or PowerBI an advantage Additional Information Holborn working environment: Bike Storage Café Kitchen & Communal Areas Complimentary Tea & Coffee Complimentary Fruit & Biscuits Gym Facilities

Job Title: CCTV and Access Control Technician Location: London and Surrounding Areas Job Type: Full Time Salary: Very Competitive based on experience Job Summary: As a CCTV and Access Control Technician, you will be responsible for the small remedial works, maintenance, fault finding, and repair of CCTV systems, access control systems, and related security equipment. You’ll play a critical role in ensuring our clients’ premises are secure and systems function efficiently. The workday starts from home, avoiding the need to commute to one of our offices, you will go straight to site. You will be required to have a flexible approach to work hours to meet the needs of our clients. Key Responsibilities: • Install and configure CCTV and access control systems (IP & analogue), • Perform routine maintenance and emergency repairs, • Troubleshoot hardware and software issues remotely and onsite, • Provide remote support and phone support to some of our clients, • Conduct site surveys and provide technical recommendations, • Work closely with project managers and clients to ensure job specifications are met and installed to company and industry standards, • Ensure all work complies with safety standards and company policies, • Maintain detailed records of work completed and ability to provide detailed reports where required., • Have a can do attitude and ability to manage your own diary and schedule Requirements: • Proven experience in CCTV and access control installation with experience in maintenance and fault finding minimum 3 years, • Knowledge of systems such as Verkada, Avigilon, Hikvision, Paxton, Salto, TDSi or similar, • Ability to read and interpret technical drawings and wiring diagrams, • Strong problem-solving skills and attention to detail, • Excellent communication and customer service skills, • Valid driver’s license, • ECS/CSCS card preferred, however, not essential, • IPAF preferred, however, not essential Benefits: • Competitive salary and overtime opportunities, • Company vehicle EV/Hybrid/Diesel, • Ongoing training and career development with progression opportunities, • Supportive team environment, • 25 days annual plus bank holidays, • A day off for your Birthday, • No Call Out, • Company Pension Scheme

CyberSecurity Operations Engineer – Graduates Considered We are excited to be recruiting for an Operations Engineer role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cybersecurity sector, they have experienced rapid sales in 2023 & 2024, which have opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team, delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: London – Hybrid – minimum 2 days a week in office Salary: £35,000 – £50,000 per annum Requirements for CyberSecurity Operations Engineer: Ideally, you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery, etc. This company values exceptional academics, including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject, from a top-ranked University You achieved at least AAA at A Level or equivalent UCAS points Strong knowledge within cybersecurity Good knowledge of network security Any experience in SOC is beneficial Brilliant communication skills – this role is going to involve interacting with both internal colleagues and external clients, so this is key You love the idea of working for a dynamic start-up where you will gain a breadth of skills You are a hardworking, self-starter – this may sound cliché, but given the start-up and remote nature of the role, these attributes are vital. You thrive on problem-solving and have a passion for technology Solid understanding of Microsoft Windows OS and Active Directory Responsibilities for CyberSecurity Operations Engineer: Working within Service Delivery in the Operations Team, you will cover 3 main areas within the business, and your time will be split between: Managing client relationships Working on Security Roadmaps for Clients Post-sales technical support & troubleshooting of issues IT administration and sysadmin SOC-focused projects What this offers: A highly varied and exciting role where you will learn many areas in the security and support domains A clear-cut career path in a fast-growing company where opportunities are in abundance A close-knit, supportive team Fully remote work Applications: If you would like to apply for this unique opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job board, full details for contact are available on our website). Keywords: Consultant / Operations Engineer / Graduate Engineer / CyberSecurity Engineer / SOC Engineer / Security Analyst / Software Development / Engineering/ Python / Computer science / Technical Support / Software Support / Product Support / Security Operations Engineer / Security Operations Analyst / Cybersecurity Engineer / Security Analyst / Network Security Engineer /Cyber Operations Engineer / Information Security Engineer / Cyber Defense Engineer / Client Relationship Manager / Security Solutions Architect / Post-Sales Security Engineer / Technical Support Specialist (Cybersecurity) / Systems and Network Administrator (Security Focus) / Security Operations Centre (SOC) Analyst / Cybersecurity Consultant / IT Security Project Manager / Cybersecurity Account Executive RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

NMS Recruit are seeking a Quantity Surveyor to move into a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to £60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

ROLE SUMMARY This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs ROLE RESPONSIBILITIES Demonstrate sustained in-depth disease, brand and environmental knowledge (patient pathway, stakeholder mapping) to deliver impactful In Call Effectiveness to maximize the value and uptake of our medicines, outcomes and ROI Targeted Customer Engagement of key individual stakeholders and organisations across the patient pathway, in order to secure optimal patient access within the local NHS system, based upon the value of our medicines Develop Key Clinical Experts to advocate the value of and, maximise the appropriate use of our medicines and benefits for patients Account planning & prioritisation; Demonstrate excellence in prioritization, development & execution of best-in-class account plans in collaboration with cross functional team (Local, National & alliance where relevant) to deliver impactful strategies that accelerate value for Pfizer, Health and Care Systems and Patients Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines Role model living our Purpose, Values & Behaviours to ensure that our Culture is diverse & inclusive where everyone can thrive. A growth orientated mindset demonstrating Courageous thinking, thoughtful risk taking & aspirational goal setting Deliver Performance with Integrity; Operate with a strong commitment and adherence to the ABPI Code of Practice and Pfizer policies and procedures. BASIC QUALIFICATIONS & EXPERIENCE Graduate or Equivalent (ideally Life Sciences) Must have gained the ABPI Medical Representatives Exam (or equivalent) within first two years of employment as a representative. Representatives new to the pharmaceutical industry, must take an appropriate exam within their first year of employment as a representative. Fully conversant with requirements of ABPI Code of Practice Where access to customer groups have certain entry requirements (e.g., credentialling), colleague would be required to comply with these as necessary to fulfil their role. UK pharmaceutical industry experience Effective working knowledge of NHS structures and the inter-dependencies between Health and Care systems and service providers, across primary care and secondary care Advanced selling skills and ability to critically appraise & present clinical and real-world data with impact Experience in building long term customer relationships and advocacy development Promote ongoing learning agility and Continuous Professional Development for self and others, demonstrating a growth mindset Role model Pfizer values and behaviours to ensure our culture is diverse and inclusive Driving license PREFERRED EXPERIENCE AND QUALIFICATIONS Digital Affinity with multichannel offerings and virtual engagement excellence Business planning skills understanding of operational planning process Previous experience in a secondary care environment Pharmacy qualification and experience (Oncology BU only) NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Remote worker The role and customer facing activity will be a mix of face to face & remote working based on customer preference & business need Occasional night away from home will be required Work Location Assignment:Remote - Field Based Purpose Breakthroughs that change patients' lives ... At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Sales TPBN1_UKTJ

The Operations Manager leads the Installation and Service departments, ensuring projects and service contracts are delivered on time, within SLA, and to target profit margins. Reporting to the Managing Director, the role oversees nationwide operations, ensuring high standards of quality, safety, efficiency, and customer satisfaction, Client is based in Hertfordshire so need to be officed based initially then more remote options. Key Responsibilities • Oversee delivery of all installation projects and service contracts, ensuring completion to programme, SLA, and budget. • Allocate work to Project Managers and maintain overall responsibility for project performance. • Manage Installation and Service teams through regional managers and support staff. • Ensure all project documentation, RAMS, commissioning, and handover documentation are completed. • Manage subcontractors and third-party providers where required. • Monitor operational performance, costs, and KPIs, producing regular reports for senior management. • Forecast revenue, manage departmental budgets, and support monthly contract reviews. • Drive process improvements to enhance efficiency, quality, and service delivery. • Ensure compliance with industry regulations, health & safety standards, and company procedures. • Maintain strong customer relationships and collaborate with Sales, Design, and Finance teams. Requirements • Proven experience in a similar management role within the Fire & Security industry. • Minimum 5 years’ management experience across Intruder, CCTV, Access Control, and Fire systems. • Strong understanding of P&L management and financial reporting. • IOSH Managing Safely or equivalent. • Advanced Microsoft Office skills. • Ability to lead teams, manage performance, and deliver excellent customer service. • Eligible for BS7858 screening and/or SC clearance. • Full UK driving licence and willingness to travel

Installation Engineer Nationwide Travel (Ideally based North London) UK-Manufactured, Intelligent Parking Solutions Company £35,000£40,000 + Solo Install Bonus | Permanent | 40 hrs Company Vehicle, Fuel Card, 25 Days Holiday (+BH), Pension, Life Assurance, Healthcare, Full Product Training The Installation Engineer Opportunity Were supporting a market leader in intelligent parking solutions as they expand their Installation Engineer team. This role suits a hands-on, multi-skilled engineer with strong practical installation experience, good electrical and cabling understanding, confidence with IP-based devices, and the ability to build and commission full systems on customer sites. The company designs and manufactures their own parking technology in the UK, including: Ticket kiosks and payment terminals Barrier and access control systems AI-driven ANPR/CCTV camera technology Embedded PCs, printers, touchscreens and industrial switches Full product training is provided, making this an excellent opportunity for engineers from CCTV, access control, ticketing, vending, car park systems, or electromechanical backgrounds who want to take ownership of full system builds, commissioning and customer handover. The Installation Engineer Role As an Installation Engineer, you will: Install, mount and commission complete parking and access control systems Lead installation and upgrade projects across customer sites nationwide Build full systems including kiosks, barriers, ANPR cameras, PCs, printers and switches Configure software, update firmware and complete full system commissioning Terminate, test and route cabling neatly and safely Conduct site surveys, full system testing, validation and customer demonstrations Work independently, managing your own installation schedule and site preparation Deliver a professional, customer-focused service at all times Installation Engineer Experience Required You must have installation or commissioning experience involving hands-on work with hardware-based systems, ideally including: CCTV / ANPR cameras Access control or security systems Ticket kiosks / payment machines Car park equipment or automation systems Networking / IP-based devices / servers Intercom systems EPOS or PC-based hardware systems Pure IT or desktop -only backgrounds are not suitable for this role. Installation Engineer Skills & Competencies Strong ability to configure IP-based devices and diagnose connectivity issues Confident working with hardware, cabling, low-voltage systems and power supplies Able to commission software-driven systems and configure system settings Comfortable using diagnostic tools, system interfaces and remote support platforms Able to read wiring diagrams, schematics and technical documentation Excellent communication skills and a customer-first approach Comfortable travelling nationwide and staying away up to 2-3 nights per week (accommodation and food provided) Essential Requirements Full UK Driving Licence Experience installing or commissioning hardware-based systems Strong understanding of networking and smart device configuration Right to work in the UK (no sponsorship available) Strong written and verbal English Desirable Requirements Electrical qualifications (ECS card, 18th Edition, PAT testing, C&G Electrical Diploma etc.) Networking qualifications (CompTIA, Cisco, HND in Computing etc.) If youre a hands-on Installation Engineer with experience installing CCTV, access control, kiosks, ticket vending machines, EPOS or similar hardware and you want to join a growing UK manufacturer apply with your latest CV and Ill be in touch to discuss next steps! Dom @ Utilise Recruitment .co .uk TPBN1_UKTJ

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team - the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we're on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we're looking for someone who thrives on making things happen and isn't afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You'll own the end-to-end management of your accounts - from forecasting to full P&L responsibility - while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you're passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: Full responsibility for the business' P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals. Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals. Gain internal buy in from key senior stakeholders and unlock necessary budget Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP. Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights Proactive development of your skills and competencies Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: Experience in wholesale Ability to build and deliver strategy Experience of ice cream/frozen category or FMCG categories Strong communication and analytical skills Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan. Strong attention to detail and track record of delivering in role Ability to prioritise and manage workload, delivering to a deadline with accuracy. Self-motivated and able to work to a brief with minimal supervision. Love of being competitive and winning vs the market Influencing and relationship building both internally and externally at different seniority levels Analytical ability to draw insights from data Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

his role is based in Edinburgh working on a hybrid basis. Suitable candidates must be able to commute in this area. Expectation is the successful candidate will cover project delivery on UK Secure accounts. Role Senior Network Engineer Clearance - SC Job Summary: This Network Engineering role focussed on implementation of remote Network services for a DXC secure Customer. Role focus will cover LAN, WAN, Firewall, and Security infrastructures, remotely, with a key focus on Cisco and Aruba. Expectation is the successful candidate will have 10 years proven work experience in a challenging, multi-vendor Data centre environment working as part of a team delivering project engineering functions. Key Responsibilities: Network Maintenance and Troubleshooting: Maintain data network hardware and systems. Investigate and resolve network and hardware issues. Analyze, isolate, and troubleshoot network errors. Assess and upgrade legacy network components as needed. Technical Support and Leadership: Provide technical support for both internal and external customers. Respond to technical inquiries and recommend solutions. Lead network problem escalation and resolution. Mentoring junior Network Engineering staff. Feed into LLD/HLD creations. Network Installation and Configuration: Install and maintain network infrastructure, including hardware, software, and system data for small to medium-sized networks. Deploy network applications on servers and voice equipment. Conduct network testing, maintenance, and problem resolution. Perform network configurations and implement configuration changes on Routers, Switches, Firewalls and Security appliances. Documentation and Communication: Prepare network diagrams and documentation to reflect current Network operational status. Draft proposal documentation to address customer requirements. Collaborating with network architects to design and implement functional company networks. Conducting regular network performance tests. Mandatory Skills: Cisco LAN / WAN skills equivalent to CCNP level. Aruba LAN skills equivalent to Aruba ACP level. Demonstrable experience working in a large-scale multi-vendor complex campus environment. Demonstrable experience working with Checkpoint and Palo Alto Firewalls. Strong technical documentation skills. Experience with complex routing protocols, including OSPF, BGP, and iBGP. Experience in configuring and managing IPSec tunnels on firewalls and routers. Experience working with large scale structured cabling infrastructures in a production / manufacturing environment. Completion of Cabling surveys. Basic Qualifications: Bachelor's degree or equivalent education and experience. Preferred: Bachelors degree in engineering, computer science, information systems, or related field. Experience in data networking with both Cisco and Aruba infrastructures. Proven experience troubleshooting LAN / WAN / FW systems and technical infrastructure. Knowledge of modern network systems, networking principles, and data or video communication. Eligible for or currently possess SC clearance (Mandatory). Other Qualifications: Strong analytical and problem-solving skills. Skilled in time, priority, and task management. Effective communication skills for interaction with customers and team members. Ability to work independently and collaboratively within a team. Capable of managing competing priorities in complex environments. Professional demeanour with confidence in handling technical issues. Willingness to travel as requested Availability for out of hours work including weekends as needed. TPBN1_UKTJ

NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to £60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

CyberSecurity – Operations Engineer – Graduates Considered We are excited to be recruiting for a Operations Engineers role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid sales in 2023 & 2024, which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: London – Hybrid – minimum 2 days a week in office Salary: £35,000 – £50,000 per annum Requirements for CyberSecurity Operations Engineer: Ideally, you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject, from a top-ranked University You achieved at least AAA at A Level or equivalent UCAS points Strong knowledge within cybersecurity Good knowledge of network security Any experience in SOC beneficial Brilliant communication skills – this role is going to involve interacting with both internal colleagues and external clients so this is key You love the idea of working for a dynamic start-up where you will gain a breadth of skills You are a hardworking, self-starter – this may sound cliche but given the start-up and remote nature of the role, these attributes are vital. You thrive on problem-solving and have a passion for technology Solid understanding of Microsoft Windows OS and Active Directory Responsibilities for CyberSecurity Operations Engineer: Working within Service Delivery in the Operations Team you will cover 3 main areas within the business and your time will be split between: Managing client relationships Working on Security Roadmaps for Clients Post-sales technical support & troubleshooting of issues IT administration and sysadmin SOC focused projects What this offers: A highly varied and exciting role where you will learn many areas in the security and support domains A clear-cut career path in a fast growing company where opportunities are in abundance A close-knit, supportive team Fully remote work Applications: If you would like to apply for this unique opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). Keywords: Consultant / Operations Engineer / Graduate Engineer / CyberSecurity Engineer / SOC Engineer / Security Analyst / Software Development / Engineering/ Python / Computer science / Technical Support / Software Support / Product Support / Security Operations Engineer / Security Operations Analyst / Cybersecurity Engineer / Security Analyst / Network Security Engineer /Cyber Operations Engineer / Information Security Engineer / Cyber Defense Engineer / Client Relationship Manager / Security Solutions Architect / Post-Sales Security Engineer / Technical Support Specialist (Cybersecurity) / Systems and Network Administrator (Security Focus) / Security Operations Centre (SOC) Analyst / Cybersecurity Consultant / IT Security Project Manager / Cybersecurity Account Executive RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists . Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Company Description Detectronic , based in Nelson, Lancashire , is a UK specialist in wastewater and sewer network monitoring systems . The company designs, manufactures, and installs flow, level, and water-quality monitoring equipment used by water utilities and industrial customers to prevent flooding, reduce pollution, and improve environmental compliance Job Description Software Development Lead Hybrid with Travel to Nelson Permanent, full-time Competitive salary, Bonus plus benefits We are seeking an experiencedSoftware Development Lead with deep expertise in IoT systems, cloud-native development on AWS, data ingestion pipelines, and API development. You will design and build the backend services that support our connected IoT devices-managing secure device communication, high-volume data ingress, and the APIs that power our applications and customer experiences. This role is ideal for an engineer passionate about building scalable systems that bridge the physical and digital worlds. More about the role: IoT Platform Engineering Design, develop, and maintain backend services that support large fleets of IoT devices. Work extensively with AWS IoT Core , MQTT messaging, Device Shadow, and secure device provisioning. Build and optimise IoT communication flows including telemetry, event handling, command/control, and device state management. Data Ingress & Telemetry Pipelines Architect and operate real-time IoT data ingestion pipelines handling telemetry, logs, and events from thousands of devices. Implement processing workflows using Kinesis, Lambda, SQS, Kafka, Step Functions , or similar. Ensure data quality, schema governance, and reliability across ingestion and downstream data consumers. API Development Build and maintain RESTful and GraphQL APIs supporting device management, device data retrieval, and user-facing features. Ensure APIs are secure, highly available, and performant at scale. Define API standards and patterns for internal and external consumers. Cloud & Infrastructure Design cloud-native systems using AWS services such as API Gateway, DynamoDB, Timestream, S3, ECS/EKS , and CloudFormation/CDK. Implement observability across all IoT workloads using CloudWatch, OpenTelemetry, or related tools. Drive cost optimisation and reliability across IoT cloud infrastructure. Security & Device Trust Implement strong IoT security practices including certificate-based auth, encryption, least-privilege IAM, and secure onboarding flows. Support secure OTA updates, fleet management, and device lifecycle operations. Leadership & Collaboration Lead architecture discussions and mentor mid-level and junior engineers. Participate in design reviews, code reviews, and cross-functional roadmap planning. Collaborate closely with product, firmware/embedded teams, and data engineering. Qualifications Required Skills & Experience Backend or platform engineering experience, ideally with IoT or distributed systems. Strong expertise in AWS , especially AWS IoT Core , Lambda, DynamoDB, Kinesis, SQS, API Gateway. Proficiency in languages such as Python, Node.js, Go, or Java . Hands-on experience with MQTT and event-driven IoT architectures. Proven ability to build and scale data ingestion pipelines . Experience building secure, high-performance APIs for internal and external use. Solid understanding of distributed systems, cloud design patterns, and microservices. Nice to Have Experience with edge/embedded integrations (e.g., AWS Greengrass). Familiarity with time-series databases (Timestream, InfluxDB, Timescale). Knowledge of digital twins, device simulation, or industrial IoT protocols. Containerization experience with Docker, ECS, or Kubernetes/EKS. Exposure to OTA update workflows, remote diagnostics, or fleet management tools. Additional Information What we can offer you: Enhanced maternity, paternity and adoption pay and leave Company pension Life assurance scheme (x4 salary) Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants Refer a friend scheme Employee assistance programme (access to GP appointments and mental health support) Competitive annual leave plus bank holidays Training and career progression opportunities Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. TPBN1_UKTJ

We are currently working with a UK Facilities Management service provider to recruit a Project Manager for a healthcare contract in the Dartford area The role will be remote based with 3-4 days on sites in Oxford. The role will be to deliver Reactive and Life Cycle Projects in line with client requirements or agreed programs and lead and manage the individual CBU (cost build up) process, supply chain and associated consultants. Team / People Management Accountabilities: • Proactively develop and maintain effective working relationships, ensuring client / customer needs are understood, such that it enhances the company’s reputation by fostering an environment of continuous improvement to maximize our customers’ satisfaction., • Track the forecast and priority of works and the team capacity in order to meet business critical requirements, • Establish and coordinate the supply chain so that they work together effectively, maximizing their skills and contribution to meet objectives and project deadlines, • Act as role model for project management best practice; both technically and behaviorally, • Refine and participate on project management, CDM, H&S processes and governance as steered by key internal Stakeholders, • Prepare and distribute all necessary reports and documentation in a timely and professional manner to relevant stakeholders to enable monitoring, control and communication Project Manager Accountabilities: • Establish and maintain mutually trusting relationships with key client stakeholders, • Engage with the Lifecycle Team early in specification stage to help them refine requirements and to enable better project preparation., • Support and develop the creation of the annual and five yearly Lifecycle Plans., • Actively develop strong working relationships within Peer relationship network to ensure successful delivery of the annual Lifecycle plan and additional works program., • Plan, co-ordinate and manage Major Project Works requested by various key stakeholders., • Receive the initial brief and where necessary produce fully developed tendering instructions, to the client’s confirmed requirements. Carry out Tender process from Enquiry through Management to Tender Analysis and Sub-Trader Appointment Recommendation., • Identify, select and recommend tendering Sub-Traders from initial enquiry through to appointment, tendering / procurement documentation and subsequent works installation including monitoring for quality and performance of all supply chain appointments Candidate requirements • Project Management with relevant role experience., • CDM experience, • Understanding of model contract forms: JCT, NEC, GC Works etc., • Budget management experience and commercial awareness., • Experience of managing Client facing Project Works services across a diverse multi-site TFM portfolio., • IOSH Certification., • Experience of leading in H&S and welfare for own project works and those of others, • Cost management and control, and quality monitoring

Job title: Senior Servicing Specialist Location: Remote Salary: £35,000 to £55,000 depending on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: 25 days annual leave, plus bank holidays; increasing by 1 day per year worked, up to a maximum 30 days Option to buy/sell up to 3 days' holiday Death in Service at 4 x salary (from day one of employment) 5-year, 10-year and 15-year excellent service awards Car parking (limited onsite or, if offsite, cost of parking refunded) Employee Assistance Programme Active charity support (non-mandatory) Monthly mindfulness sessions Complimentary Christmas/summer parties/Team evenings and social events Company BBQs on HQ sun terrace Daily fruit bowl, healthy snacks, and coffee machine/tea Paddleboards for free hire/Office table tennis. Workplace pension schemeAbout the Role of Senior Servicing Specialist: As a Senior Servicing Account Manager, you will take ownership of complex and high-risk loan cases within the servicing function, with a strong focus on arrears management, recoveries, and enforcement. Experience within bridging finance is essential, as you will be working across short-term, fast-paced lending scenarios. You will proactively manage borrowers in arrears or default, working closely with legal representatives, receivers, and third-party stakeholders to deliver the best possible outcomes for the lender. Responsibilities for the position of Senior Servicing Specialist: Service and monitor a portfolio of UK bridging loans, tracking performance and repayment ability Manage arrears and enforcement actions, including possession, LPA receivership, and litigation Negotiate with borrowers and guarantors to achieve sustainable repayment solutions Produce loan performance reports and MI for senior management Liaise with borrowers, partners, and third parties to progress cases effectively Assess and recommend lender consent items across loan and real estate matters Provide expertise on arrears and recoveries, supporting wider servicing teams Identify and escalate risks, ensuring decisions align with policy and commercial objectives Contribute to process improvements to enhance efficiency and customer outcomes Experience required for the position of Senior Servicing Specialist: Extensive experience in loan servicing, recoveries, or collections within bridging or specialist lending Excellent negotiation and borrower engagement skills, with the ability to balance firm commercial decisions with fair treatment. Strong stakeholder management skills, particularly in working with legal advisers, receivers, and valuers. Analytical and detail-oriented, with the ability to assess risk and recommend recovery strategies. Proficiency in Microsoft Office and loan management systems. Strong organisational skills. Strong IT skills with knowledge of loan management/CRM systems.For more information regarding the role of Senior Servicing Specialist, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on.. We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher. Healix has been providing healthcare and risk management solutions to clients around the world since 1992, offering bespoke services to clients who want control over their health, travel and risk provision. As a result we have an impressive list of clients – ranging from governments, broadcasters, NGOs to international corporations, major insurers and more. We offer a welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential. In this role, the main purpose is to: Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service. Anticipate and seek to resolve problems before they occur. Offer solutions and resolutions which work for the members, the clients and Healix.We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch to discuss the further. Hours: 4 days per week giving a week total of 36 hours full-time shift basis including weekends and in line with business requirements. The shift times vary between 8am and 10pm, with a 30 min lunch break. About The Role KEY ACTIVITIES AND RESPONSIBILITIES • Handle all calls with empathy and customer focus. Identify what the Member needs through effective questioning and listening. Accurately document phone calls., • Ensure written communication is accurate, concise and relevant and that actions and notes in the Case Management System are easy to follow and show a clear plan. ., • Formulate a plan of care with the support of the medical team and provide appropriate guarantee of payments on behalf of HMG staff and their dependants., • Monitor on-going cases taking account the medical team’s case direction to ensure that appropriate support is provided, while taking into account local facilities available, patient requirements and cost of care. The ideal candidate will have good case management skills, showing understanding of medical matters involved, and applying knowledge of HMG policies to case manage effectively. REQUIRED SKILLS AND EXPERIENCE We are looking for a candidate who has: • Previous experience working in a telephone based or face to face customer service role (desired)., • The ability to be responsive and empathetic to the needs of others and offer effective solutions., • The ability to communicate professionally, employing excellent listening skills., • Excellent written and verbal skills and empathetic listening skills and is able to speak and write English to a native level., • The ability to appreciate the differing requirements of members, the welfare team, and clients to effectively case manage., • Ability to liaise effectively with all members of the wider team and clients to proactively move cases forward. Foreign language skills are not required but are an advantage. Required Criteria Early, middle and late shift pattern, Monday to Sunday, including Bank Holidays Ability to commute to the Esher office English communication skills, both verbal and written, to native standard Problem solving, managing priorities and ability to cope working under pressure Desired Criteria Foreign, European languages Previous experience in customer services, ideally in travel industry or in medical assistance Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £27,000.00 per year

Job Title: Senior Principal Consultant Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed view of the existing architecture Designs and collaboration with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document. Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture. Ensures technical governance process and policies are being adhered to. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Creates and maintains a detailed view of integrations Creates and maintains a Technical Implementation Roadmap. Resolves technical escalations, including responding to defects Participates in process workshops Works closely with client enterprise architecture team and client ServiceNow Teams Periodically Reviews Configuration to ensure Platform health Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan Reviews design and code per sprint to ensure quality Provides hands on assistance with the detailed design and implementation approach of selected projects. Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client. Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem. Assists in migrating configuration across instances Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as means to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM) would be added advantage. Experience in greenfield implementation of two ServiceNow modules, with a strong understanding of their features. Proven ability to develop ServiceNow solutions that meet business requirements while adhering to ServiceNow best practices and standards. Demonstrated experience in providing technical guidance and leadership to development teams, overseeing the implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Experienced in enabling new features as ServiceNow introduces them. Continuously upskill knowledge on ServiceNow features released with each update and patch. Ensure designs align with business requirements, maintainability, performance, and overall instance health. Familiar with ServiceNow features and experienced in preparing customer proofs of concept (POCs) and demos. Excellent communication skills for client-facing roles. Preferred Qualifications/ Skills B.Tech / MCA / M.Tech / BSc (Computer) / B.E. ServiceNow Certified System Administrator (CSA) Experience on ServiceNow CSM would be preferred Why join Genpact? Lead AI-first transformation Build and scale AI solutions that redefine industries Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career -Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. TPBN1_UKTJ