Trabajos customer support specialist en MaidenheadCrear alertas

Enterprise Account Director – Leading Managed Services Provider Hybrid Working Paying between £70,000-£80,000 basic + OTE (DoE) Our client, a top‑tier Managed Services Provider with a reputation for innovation and excellence, is seeking an Enterprise Account Director to drive strategic growth across a portfolio of major enterprise customers. This is an exceptional opportunity for a relationship‑led commercial leader who excels at expanding complex accounts, shaping long‑term strategy, and delivering value across a broad technology ecosystem. The Opportunity This role is centred on strategic account development. You’ll work as an overlay alongside Enterprise Account Directors, deepening engagement within existing enterprise customers and identifying opportunities to expand adoption across the client’s full technology portfolio. You’ll help customers unlock value across: • Connectivity and Networking, • Mobile and Unified Communications, • Modern Workspace Solutions, • Cyber Security Services, • Managed Services and Outsourcing You’ll be the strategic partner who understands customer priorities, aligns internal teams, and ensures the MSP consistently delivers outcomes that matter. Key Responsibilities • Develop and grow strategic enterprise accounts, identifying opportunities for upsell, cross‑sell, and expanded service adoption., • Act as a specialist overlay, collaborating closely with Enterprise Account Directors to shape account strategy and maximise customer value., • Own the commercial approach for key opportunities, building compelling value propositions and ensuring deals support long‑term partnership success., • Coordinate and influence cross‑functional teams—including technical, product, and delivery specialists—to ensure a seamless, value‑driven customer experience., • Build and maintain strong senior‑level relationships, understanding customer priorities and positioning the MSP as a trusted strategic partner., • Maintain accurate forecasting and pipeline visibility across your account portfolio., • Champion collaboration across the organisation, ensuring consistent messaging, aligned execution, and a unified approach to customer engagement. Experienced required. • A strong background in enterprise account management or strategic account development, • Experience within a Managed Services Provider, Systems Integrator, or Telecoms/IT services environment, • A deep understanding of multi‑tower propositions (Connectivity, Mobile, Workspace, Cyber, Managed Services), • The ability to influence and collaborate across matrixed teams, • Strong commercial acumen and experience shaping complex deals, • Excellent communication skills and confidence engaging at C‑suite level. Paying up to £80,000 basic, depending on experience + OTE. Must be eligible to work in the UK.

Customer Renewals Associates (Entry Level) Heathrow Approach/Slough, UK (Full time on-site) Competitive salary + Commission We’re hiring Customer Renewals Associates to join our team in Slough - a role designed for someone at the start of their professional career who wants to learn, grow, and make a real difference from day one. This role is about people, communication, and trust. You’ll work with customers who already use our software, helping them understand their renewal options and ensuring they continue to feel supported, informed, and confident in choosing IRIS Software Group. No previous renewals or software experience is needed. What matters most is your willingness to learn, your ability to communicate clearly, and your interest in building strong relationships. Why This Role Matters Every business relies on software that works reliably and is backed by great support. The Customer Renewals team plays a crucial role in making that happen. When customers reach the end of their contract, this team ensures: • Customers understand what they’re renewing and why it matters, • Any questions or concerns are handled clearly and professionally, • Customers feel valued and supported, not pressured As a Customer Renewals Associate, you help customers continue using software they rely on every day. Your work helps maintain trust, long-term relationships, and positive customer experiences - which are essential to IRIS’s success. Why This Role Is a Brilliant Place to Start This role is designed for career starters who want real responsibility, structured support, and clear progression. You’ll be trusted to manage customer conversations, but never left to figure things out alone. Training, coaching, and guidance are built into the role from day one. You’ll develop: • Confidence speaking with customers, • Professional communication skills, • Organisational and problem-solving abilities About the Team You'll Join You’ll join a supportive team of 10–15 Customer Renewals Associates and Advisors. The team works collaboratively, sharing knowledge and supporting one another. Questions are encouraged, learning is celebrated, and success is recognised. You’ll be surrounded by people who want to help you grow and succeed. What You'll Be Doing In this role, you will: • Speak to customers by phone and email about upcoming renewals, • Answer questions and provide clear renewal quotations, • Explain options in a simple, helpful way, • Take ownership of customer enquiries and follow them through, • Keep renewal records accurate and up to date, • Proactively contact customers so nothing is missed, • Build professional relationships through regular communication, • Learn our products so you can confidently support customers What We’re Looking For You don’t need previous renewals experience. You’ll be a great fit if you have: • Experience dealing with customers (in person or over the phone), • Clear and friendly communication skills, • Good attention to detail, • The ability to stay calm and organised, • Basic IT skills (Outlook and Microsoft Office), • A positive attitude and willingness to learn What You’ll Gain You’ll receive structured training, hands-on support, and ongoing coaching. Over time, you’ll build: • Strong customer and communication skills, • Confidence handling commercial conversations, • A solid understanding of accountancy software, • Experience that opens doors across the business Many people progress from this role into Renewals Specialist, Account Management, Customer Success, Sales Support, and other opportunities across IRIS. Our Application Process We keep things simple, supportive, and transparent. 1️⃣ Apply online Submit your CV and answer a few short questions so we can learn more about you. 2️⃣ Follow-Up Interview A short Microsoft Teams call with one of our recruiters You’ll also complete a few short online assessments. There’s nothing to prepare - they help ensure a fair and consistent process for everyone. 3️⃣ Group Assessment (Slough / Heathrow Approach office – w/c 23rd February 2026) In-person group session focused on teamwork and collaboration. No preparation needed - just bring your enthusiasm. This role gives you more than just a job. It gives you confidence, experience, and a clear starting point for a long-term career. If you’re looking for a supportive environment where you can learn, grow, and make a difference - this is it.

HR Advisor ( Full Time or Part Time ) Location: Marlow, Buckinghamshire (office-based) SL7 1TB Salary: Up to £44,000 pro rata per annum, bonus plan + benefits Contract: Full time or Part Time, Permanent Benefits: Private Medical insurance, Life insurance, Salary Sacrifice Company pension, Sick pay, Flexitime, Free on-site parking, Referral programme, Modern office facilities, Regular social events. The Company BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Medicines Access with a global reach. We have facilities in UK, Germany and USA. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. The Role BAP is looking to expand its small HR team to include a new HR Advisor, responsible for providing trusted generalist HR advice. The role will support managers on a variety of HR operational duties. This is a generalist role and would suit a candidate with good experience in operational HR and looking for an employer who can offer greater experiences and exposure in this area. As our HR Advisor your main responsibilities will include: • Recruitment activities (UK and US), including acting as the first point of contact for candidates, liaising and maintaining relationships with third parties; planning and conducting interviews., • Support the onboarding process for new employees; enabling a smooth transition into the business and completing the relevant pre-employment checks., • Advise and support managers on employee relations matters (including absence management, performance and guidance on other HR policies and procedures)., • Involvement in absence management and exit arrangements., • Help manage and support company benefits plans., • Contribute to the continuous improvement of HR policies and processes in line with legislative changes and good practices., • Participate in HR projects and initiatives as required. Position Requirements To be successful in this role you must have; • Good HR generalist experience, • CIPD qualification (either part or fully qualified), • Ability to handle challenging conversations in a harmonious and professional manner, • Proficient organisation and time management skills; ability to multi-task multiple projects and demands, • Ability to work independently to a high standard and ensure deadlines are met under pressure., • Good Microsoft Office skills BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect. We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients. BAP Pharma – Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No agencies please.

Customer Renewals Associates (Entry Level) Heathrow Approach/Slough, UK (Full time on-site) Competitive salary + Commission We’re hiring Customer Renewals Associates to join our team in Slough - a role designed for someone at the start of their professional career who wants to learn, grow, and make a real difference from day one. This role is about people, communication, and trust. You’ll work with customers who already use our software, helping them understand their renewal options and ensuring they continue to feel supported, informed, and confident in choosing IRIS Software Group. No previous renewals or software experience is needed. What matters most is your willingness to learn, your ability to communicate clearly, and your interest in building strong relationships. Why This Role Matters Every business relies on software that works reliably and is backed by great support. The Customer Renewals team plays a crucial role in making that happen. When customers reach the end of their contract, this team ensures: • Customers understand what they’re renewing and why it matters, • Any questions or concerns are handled clearly and professionally, • Customers feel valued and supported, not pressured As a Customer Renewals Associate, you help customers continue using software they rely on every day. Your work helps maintain trust, long-term relationships, and positive customer experiences - which are essential to IRIS’s success. Why This Role Is a Brilliant Place to Start This role is designed for career starters who want real responsibility, structured support, and clear progression. You’ll be trusted to manage customer conversations, but never left to figure things out alone. Training, coaching, and guidance are built into the role from day one. You’ll develop: • Confidence speaking with customers, • Professional communication skills, • Organisational and problem-solving abilities About the Team You'll Join You’ll join a supportive team of 10–15 Customer Renewals Associates and Advisors. The team works collaboratively, sharing knowledge and supporting one another. Questions are encouraged, learning is celebrated, and success is recognised. You’ll be surrounded by people who want to help you grow and succeed. What You'll Be Doing In this role, you will: • Speak to customers by phone and email about upcoming renewals, • Answer questions and provide clear renewal quotations, • Explain options in a simple, helpful way, • Take ownership of customer enquiries and follow them through, • Keep renewal records accurate and up to date, • Proactively contact customers so nothing is missed, • Build professional relationships through regular communication, • Learn our products so you can confidently support customers What We’re Looking For You don’t need previous renewals experience. You’ll be a great fit if you have: • Experience dealing with customers (in person or over the phone), • Clear and friendly communication skills, • Good attention to detail, • The ability to stay calm and organised, • Basic IT skills (Outlook and Microsoft Office), • A positive attitude and willingness to learn What You’ll Gain You’ll receive structured training, hands-on support, and ongoing coaching. Over time, you’ll build: • Strong customer and communication skills, • Confidence handling commercial conversations, • A solid understanding of accountancy software, • Experience that opens doors across the business Many people progress from this role into Renewals Specialist, Account Management, Customer Success, Sales Support, and other opportunities across IRIS. Our Application Process We keep things simple, supportive, and transparent. 1️⃣ Apply online Submit your CV and answer a few short questions so we can learn more about you. 2️⃣ Follow-Up Interview A short Microsoft Teams call with one of our recruiters You’ll also complete a few short online assessments. There’s nothing to prepare - they help ensure a fair and consistent process for everyone. 3️⃣ Group Assessment (Slough / Heathrow Approach office – w/c 23rd February 2026) In-person group session focused on teamwork and collaboration. No preparation needed - just bring your enthusiasm. This role gives you more than just a job. It gives you confidence, experience, and a clear starting point for a long-term career. If you’re looking for a supportive environment where you can learn, grow, and make a difference - this is it.

A financial services leader based in Bourne End is seeking an Administration Associate to join their Customer Support team. The role entails providing essential administrative support to maximize customer satisfaction and business performance.

A leading tools company in Maidenhead seeks an End User Specialist to enhance customer relationships and drive sales. This role involves providing technical support, conducting training, and promoting products to end users.

Lead a small specialist team delivering payroll migrations. You’ll manage a team of around seven Migration Consultants and Customer Adoption Coordinators, working closely with Implementation and Training teams. Guide and support the team through live payroll migrations.

A global healthcare leader is seeking an Informatics Technical Service Specialist to implement and support complex IT infrastructure solutions. Responsibilities include collaboration with sales teams, effective training delivery, and post-implementation support to ensure customer satisfaction. The i

We are currently seeking a highly motivated and detail oriented Cash Accountant to join the finance team of a fast paced market leading organisation based in Slough. You will be responsible for all aspects of cash processing and related balance sheet reconciliations, including related reporting. Responsibilities: Daily posting of interest free credit payment received from our provider Weekly posting of bank transactions to the general ledger which includes coding and resolving queries Monthly posting of all customer receipts recorded Monthly balance sheet reconciliations for the key bank, finance control, credit card and customer deposit accounts Monthly submission of bank reconciliation queries and help with resolution of these queries with all levels of personnel including general managers and administrators Monthly submission of the group credit card and finance control accounts including investigation and resolution of all queries Other bank related control account investigation and resolution of queries Daily, weekly and monthly cash reporting (actual vs budget)Requirements: 2+ years experience in a finance environment IT/PC proficient with a good working knowledge of Excel and Word Experience in retail cash preferred but not essential You will be a self-starter, able to both take direction and initiative. Possess good communication skills - both written and verbal. Able to work in a fast paced environment A team player who will work with the other members of the team to achieve common objectives. Good attention to detail, well organised and thorough Willing to learn and also to challenge methods in which processes are currently performedYou will enjoy working in a friendly and supportive team and you will receive full training and support within the role. The position is fully office based and requires the individual to work from the office five days a week. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data

Are you a qualified mechanic with special purpose vehicle experience wanting to progress your career and work for a lead manufacturer of specialist vehicles? Do you want to work with like minded forward thinking technicians? If you're answering yes to these questions, then you may have just found the job and the company you've been looking for! We are a market leader within our industry, building special purpose vehicles, looking for a qualified mechanic with hydraulics and pneumatics experience to join our team of skilled technicians. The successful workshop technician will have the following essential skills and experience: l Qualified mechanic l Experience with special purpose vehicles (Fork lifts, plant equipment, cranes etc.) l Customer and quality focused l Knowledge of diesel and electric engines What's in it for you? l Above industry average salaries l Induction training, ongoing support and coaching l Career progression As the workshop technician your duties will be: l Fault finding, diagnostic and repair l Ensure customers' expectations are exceeded in respect to quality and service If you have the drive to progress your career and assist with the growth of our company then we want to hear from you today Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website. INDKA TPBN1_UKTJ

The role involves processing customer orders, supporting the sales team with inquiries, and preparing reports. Candidates should have experience in B2B customer service, strong communication skills, and proficiency in CRM and Microsoft Office. This is an excellent opportunity for those looking to ad

The role involves providing advanced technical support for various SaaS solutions, ensuring efficient customer engagement while resolving complex issues. A leading global professional services firm is seeking a Global SaaS Support Specialist in Greater London. Candidates should have strong experienc

A leading fitness solutions company in the United Kingdom seeks an Aftersales Customer Care Specialist to enhance customer satisfaction. The ideal candidate will possess strong communication skills and experience in customer support roles. This role involves addressing customer queries through vario

A leading validation solutions provider in the UK is hiring a Customer Support & Operations Assistant to manage operational and customer service activities. The ideal candidate should have previous experience in customer support or administration. Responsibilities include handling customer inquiries

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

A logistics company in London seeks a Customer Service Representative for a 12-month fixed term contract. The successful candidate will provide exceptional customer service, manage shipment bookings, and liaise with internal departments to ensure smooth operations. Ideal applicants will be customer-

A travel service company in Greater London is seeking a dependable Customer Service Representative to assist clients within the travel industry. The ideal candidate will have strong communication skills and a customer-first approach.

A leading fintech organization is seeking a Sales and Customer Support Agent in London to drive growth through stakeholder engagement. The role involves promoting payment solutions to taxi drivers and fleet owners, ensuring customer satisfaction through high-quality support, and building long-term r

A growing fintech software company located in Wokingham is seeking an Accountancy Customer Support Consultant. Candidates will utilize their knowledge of UK tax to provide second-line support to customers. Training responsibilities also include supporting customer service staff and enhancing product

The role involves acting as the primary point of contact for customers, ensuring effective communication and support.

A leading supply chain solutions provider in the United Kingdom is seeking an experienced Order to Cash Specialist. In this full-time role, you will be the primary contact for customer queries, managing claims, and ensuring smooth service delivery. The ideal candidate has prior experience in custome

Customer Onboarding & Support Specialist. We’re passionate about creating products that genuinely improve the way real estate professionals work, supported by exceptional customer experiences from onboarding through to long‑term success. An ideal Onboarding Specialist is passionate about improvi

A leading retail organization is seeking a Customer Delivery Driver to deliver quality service and products to customers' doors. This role entails loading the vehicle, ensuring safety checks, providing excellent customer service, and supporting shop teams with housekeeping tasks. Candidates must hol

A leading UK-based service provider is seeking a Business Customer Service Engineer to join their frontline support team. In this full-time role, you will deliver exceptional service to business customers, ensuring efficient resolution of requests and issues. Ideal candidates will possess strong cus

A waste management company in the United Kingdom is seeking a Customer Service Representative to manage inbound and outbound calls, process sales, and provide excellent customer service. The ideal candidate will possess strong IT skills, experience in customer service, and a commitment to supporting

A leading global energy company is seeking a Sales Support Advisor Aviation for a full-time role in Greater London. This entry-level position involves managing queries, supporting logistics, and entering orders in SAP. Candidates should have a customer-focused mindset and a problem-solving attitude,

A leading security technology provider in Lincolnshire is seeking a Technical Support Specialist to provide top-notch technical support to customers. This role focuses on troubleshooting hardware and software issues, supporting installations, and ensuring customer satisfaction. Ideal candidates will

A major energy company in Greater London is seeking a skilled customer service representative to enhance their team. The role involves issuing membership cards, handling customer claims, and processing invoices, requiring at least 3 years of experience in a similar environment. This position is crit

A customer service company based in the East Midlands is seeking a Customer Services Advisor to provide exceptional support across multiple channels. In this pivotal role, you will respond to customer inquiries, ensuring prompt and effective resolution while collaborating with various teams. The ide

The successful candidate will communicate with customers to maintain up-to-date information, handle customer complaints, and transfer paper documents into a digital format.

An alternative personal loan provider in Greater London is looking for a Customer Solutions Specialist to optimize customer experience through effective engagement and outstanding service. The ideal candidate will have experience in account management and a mindset focused on solving problems for vu

A customer-focused organization in Greater London is seeking a dedicated Customer Service Agent to enhance customer interactions. In this dynamic role, you will be responsible for responding to inquiries, resolving issues, and providing support through email and phone. The ideal candidate will posse

A leading logistics company in the UK is seeking a Customer Service Liaison Assistant to serve as a vital link between customers and delivery teams.

A leading conveyancing services provider in the UK seeks a Customer Service Assistant to join their Developer Valuation team in St Ives, Cambridgeshire. The role involves managing a case load, booking valuations, and providing excellent customer service. Benefits include a competitive salary, bonuse

A payment and software service provider located in London is seeking a Customer Operations team member to support their network of independent sellers across the UK. Employees receive comprehensive benefits, including health support, parental leave, and opportunities for career advancement. The idea

Ideal applicants should have excellent customer service skills and the ability to multitask in a fast-paced environment. Join a supportive team and enjoy opportunities for career progression and professional growth. A leading temporary fencing company in High Wycombe is seeking a part-time Customer

A global marketplace company is seeking a Customer Service Representative to provide exceptional service and support during auctions. Responsibilities include processing payments, filing documents, and ensuring customer satisfaction while communicating with various departments. Ideal candidates will

Candidates should possess a minimum of 2 years in customer support, excellent English skills, and experience with tools like Zendesk. A fast-growing insurance provider is seeking a Customer Support Associate in Brighton. This role involves providing technical and insurance support to customers via v

Candidates should have experience in customer service, strong communication skills, and attention to detail. This position offers a 12-month contract, maintaining high standards of customer data integrity and professional interactions. A leading recruitment agency is seeking Customer Resolution Advi

Ein etabliertes Unternehmen sucht einen engagierten Kundenservice-Vertreter, der sofort starten kann.In dieser Rolle sind Sie für die Bearbeitung von Kundenanfragen und die Lösung von Problemen verantwortlich, während Sie eine hohe Kundenzufriedenheit aufrechterhalten.Sie werden in einem dynamisc

A leading financial technology firm in the Greater London area is looking for a Partner Support to serve as the primary contact for customer inquiries. Responsibilities include handling support queries, onboarding customers, and working closely with Product Operations. The company offers a competiti

A customer service company is seeking a Customer Service Assistant to be the face of the business, delivering excellent customer experiences. The role includes dealing with customer queries, assigning jobs, and scheduling workload.

A travel service company is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries. Responsibilities include responding to customer inquiries and assisting with travel planning. The company offers training, flexible work options, and growth opportunities

A leading Managed IT Services provider in the United Kingdom is seeking a Sage Support Consultant to offer first line telephone and remote support for Sage products and third party add-ons. The ideal candidate will have strong Sage knowledge, excellent communication skills, and a customer-focused ap

Ideal candidates have experience in inbound customer services or technical support, show problem-solving abilities, and have a passion for helping customers. A payment and software service provider based in London is seeking a Customer Operations member to support over 250 independent sellers across

This role involves processing sales documentation, managing customer records, and ensuring high customer service levels. A recruitment agency is seeking a Sales Administrator to provide essential support to their sales team. Candidates must have prior experience in sales administration, strong Micro

The successful candidates will be required to help support customers access services online and as such they must have strong digital and communication skills. Delivery of front-line customer and library services. To respond to customer enquiries regarding a wide range of Council services predominan

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a pe