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Building Safety and Asset Compliance Officer Hours per week: 37 Salary: £31,620 Contract type: Fixed Term Contract (12 months) Location: Bedford/Hybrid Are you passionate about building safety and compliance? bpha is seeking a dedicated Building Safety and Asset Compliance Officer to join our team. In this vital role, you'll support the Building Safety Manager in ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. Coordinating surveys and removal works, manage documentation and payments, and maintain up-to-date records. You'll play a key part in ensuring safety and legal compliance across our properties, working closely with contractors, colleagues, and customers. As a Building Safety and Asset Compliance Officer you will be: Coordinate and administer projects for the Building Safety and Asset Compliance team, ensuring effective liaison between customers, contractors, and colleagues. Allocate and assign inspections to achieve timely completions, maintaining accurate data and certification records using Asprey. Ensure compliance with bpha's Health and Safety policies and procedures. Maintain records of completed works, remedial actions, and access details. Administer cyclical and planned contracts, reviewing certification and arranging remedial work as needed. Raise and process works orders, facilitate contractor payments, and monitor budget spend. Liaise with customers, staff, and contractors to ensure safe access and comprehensive record-keeping. Produce accurate reports, meeting minutes, and contract documentation. Instigate legal action where necessary to ensure statutory compliance. What we're looking for: Essential: Excellent attention to detail and accuracy in data validation and reporting. Strong communication skills, both written and verbal. Highly organised, methodical, and analytical. Experience in building safety compliance within social housing (e.g., gas, electrical, fire, legionella, asbestos). General understanding of compliance and fire assessments Good working knowledge of Asprey, Microsoft Office, and other compliance/social housing software. Commitment to excellent customer service and equality and diversity. Desirable: Level 2 VRQ Award in Asset and Building Compliance Awareness (or willingness to work towards). Why Join Us? You'll be part of a supportive team, making a real difference to building safety and compliance in our communities. We offer opportunities for professional development and a positive, inclusive working environment. Our Values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Ready to apply? If you're committed to building safety and want to help us deliver excellence, we'd love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. TPBN1_UKTJ

Renewables Administrator – Air Source Heat Pump Division Low Carbon Recruitment Ltd are working with a renewable energy company who are seeking an experienced Renewables Administrator to join their growing team. They are an MCS Certified partner in the heat pump, underfloor heating and solar industry and have been established since May 2023 This role will be a busy and varied position based at their offices in Bury St Edmunds with the option to work from home. The Role: As a Renewables Administrator, you will play a key role in supporting the smooth running of the Air Source Heat Pump (ASHP) division. Your responsibilities will include: • Material Ordering: Managing stock levels and ordering materials for ASHP installations., • Customer Communication: Liaising with customers, addressing inquiries, and providing updates on installation progress., • Site Coordination: Communicating with engineers and contractors on-site to ensure smooth project execution., • Survey Checking: Reviewing completed surveys for accuracy and completeness., • Administrative Support: Assisting with general admin tasks such as data entry, report preparation, and record maintenance., • Scheduling: Coordinating appointments, site visits, and installation timelines. Requirements • Experience or familiarity with Air Source Heat Pumps, • Strong administrative skills and attention to detail., • Excellent communication skills for managing customer relationships and internal coordination., • A proactive, solution-focused attitude with a can-do approach., • Customer service experience and professional demeanour when interacting with clients., • Ability to work independently and as part of a team., • Commutable distance from Bury St Edmunds, Suffolk (for office-based work). Salary & Benefits • Competitive salary of £27K - £35K per year (D.O.E), • Hours: 9:00 AM - 5:00 PM, • Hybrid work option available after probation period., • 20 days holiday + Bank Holidays., • Ongoing training and professional development opportunities., • Pension scheme., • A supportive, growth-focused environment with career development opportunities

Are you a Sales Manager looking to grow your career with a market leading company providing temperature monitoring solutions to a wide range of sectors including Aerospace, Automotive and Food, or are you looking to develop an international sales career? Based in the UK you will have occasional travel (up to 3 months a year, usually 2 weeks per trip to the US). BASIC SALARY: £50,000 to £60,000 BENEFITS: · Uncappped Bonus, paid Quarterly · 25 Days Holiday & Bank Holidays · Company Pension Scheme LOCATION: East Midlands / East Anglia COMMUTABLE LOCATIONS: Cambridge, Peterborough, Northampton, Welwyn Garden City, Stevenage, Lincoln, Nottingham, Leicester JOB DESCRIPTION: Sales Manager, Sales Engineer, Technical Sales, International Sales – Temperature Monitoring, Technical Solutions As our Sales Manager, you’ll be responsible for driving business growth to agreed targets, working with existing representatives while also developing new business opportunities. You’ll receive comprehensive product training across our diverse range (AOV circa £20,000), enabling you to confidently demonstrate, sell and support our innovative industrial, industry specific solutions. KEY RESPONSIBILITIES: Sales Manager, Sales Engineer, Technical Sales, International Sales – Temperature Monitoring, Technical Solutions As our Sales Manager, you will be: · Visiting customers, supporting representatives and handling direct sales. · Delivering technical product demonstrations and running trials at customer sites. · Establishing, managing and growing key account relationships. · Providing installation support, on-site training, and ongoing technical assistance. · Identifying customer requirements and offering the best solutions through a consultative sales approach. · Generating leads and developing new routes to market to complement our existing structure and increase brand awareness. PERSON SPECIFICATION: Sales Manager, Sales Engineer, Technical Sales, International Sales – Temperature Monitoring, Technical Solutions We are looking for a driven and progressive Sales Manager, ideally with experience of selling a technical solution who has a proven track record of success and who is now looking to develop their career into an internal role, with a forward thinking company looking to grow business in the US. We’re looking for someone who: · Has experience of selling a technical solution, consumable or components · Has proven B2B technical sales experience (capital equipment, components, services etc) · Any knowledge of the Food, Automotive, Aerospace markets would be of particular interest, but not essential. · Enjoys solving customer problems and building long term relationships. THE COMPANY: We are an expanding company specialising in industrial temperature measurement systems. With a strong worldwide presence and ambitious plans to accelerate overseas growth, we provide cutting-edge solutions to a wide range of industries, including heat treatment, paint finishing, and food processing. This is an exciting opportunity to join a forward-thinking business that invests in its people and offers long-term career progression. PROSPECTS: This role offers significant opportunity for an ambitious, driven, experienced professional with a desire to develop their career. It is highly likely you will have worked in any of the following roles, Sales Engineer, Technical Sales Engineer, Technical sales Manager, Export Sales, International Sales, Distributor Sales INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18250, Wallace Hind Selection

Multi Skilled Operative Salary: £37,925 per year Location: Bedfordshire and surrounding areas Contract: Permanent, full time Your week: 39 hours Monday to Friday 8.30am – 6pm (variable working pattern) Put your trade skills to good use and make a real difference - join Amplius as a Multi Skilled Operative! You’ll be part of a dedicated team that takes pride in delivering high-quality work and a reliable service our customers can count on. Carrying out responsive repairs, you’ll help ensure our customer’s homes are safe, comfortable and well looked after. Snapshot of your role • Carry out repairs and maintenance across multiple trades, including carpentry, plumbing, plastering, tiling, UPVC, fencing, high-level works, and painting., • Complete all work to a high standard, achieving first-time fixes and excellent customer satisfaction., • Use and develop multi-trade skills to plan and coordinate work efficiently., • Ensure all materials and tools are prepared for each job, delivering cost-effective results., • Adapt to changing priorities to provide a responsive and flexible repairs service., • Work closely with colleagues and external partners to overcome challenges and maintain smooth operations., • Maintain vehicles, tools, stock, and safety devices, following all procedures., • Represent Amplius in customers’ homes and communities, providing excellent service, supporting safety, and mentoring colleagues. Your toolkit for success • Relevant City & Guilds Craft Certificate or NVQ equivalent, ideally with 2+ years post-qualification experience (plumbing bias preferred)., • Minimum 2 years’ experience as a Multi Skilled Operative in a customer-facing role., • Proven ability to provide excellent customer service and resolve issues independently., • Knowledge of Health & Safety regulations and safe working practices., • Experience maintaining van stocks and using a mobile device to manage work remotely., • Strong communication skills with a positive, outcome-focused approach., • Ability to mentor colleagues and support team operations. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing date: 13th April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities

Company Profile: Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. With sustained growth, an exceptional client portfolio, and a people first culture, we combine technical excellence with a commitment to outstanding customer experience. As we evolve our security posture i nternally and for clients, this role is critical for shaping and delivering a mature, modern cyber practice. Description: As Cyber Security Manager , you will own the delivery of cyber security across Total IT not just the strategy, but the execution. You will take full accountability for client security roadmaps, incident response, technical controls, and the day today running of our cyber capability. This role blends hands on technical leadership with operational delivery. Youll be the driving force behind improving security for clients, maturing our internal processes, and ensuring that risks are understood, prioritised , and actioned. You will be a trusted advisor to clients, a partner to our Operations and Technical teams, and the person who ensures this gets done. Responsibilities: Own client cyber security roadmaps: creation, prioritisation , scheduled review, and delivery. Lead and continually improve our incident response function including triage, containment, communications, and lessons learned. Drive remediation by working closely with Service Desk, Projects, and clients. Maintain robust security reporting and ensure clients understand their risk position. Oversee compliance efforts (ISO 27001, NIST, GDPR) and ensure gaps are addressed. Provide guidance on governance, policies, and technical best practice. Ensure SOC activities are efficient, actioned, and measurable. Act as the escalation point for all complex cyber queries internally. Work with leadership to shape the long term vision of our cyber offering. Every week, you will: Build, update, and deliver client cyber security roadmaps ensuring agreed actions are completed, not just documented. Run regular risk and vulnerability reviews, prioritising remediation and driving work into the Service Desk /Projects teams. Lead incident handling end to end: triage, investigation, containment, communication, documentation, and lessons learned. Monitor and improve Microsoft 365 security posture across clients (Identity, Defender, Conditional Access, Purview, Secure Score). Manage SOC output and ensure alerts are assessed, escalated, and addressed. Own patching, vulnerability reporting, and remediation follow through. Conduct technical control checks (email security, endpoint protection, MFA/SSPR, logging, backups, etc.). Attend client and internal security meetings, clearly communicating risks, progress, and next steps. Maintain our security documentation, processes, and SLAs. Assist engineers during major incidents or escalations. Lead post incident reviews and convert them into long-term improvements. Build practical, usable processes and playbooks that work in a fast-moving MSP environment. Proactively identify areas where Total IT can improve our security resilience and service quality. Support presales for security related work and advise on solution design. Lead and manage a team of Security analysts to: Configure and optimise security settings in Microsoft 365 & Azure AD. Validate SOC alerts, perform investigations, and drive containment actions. Analyse vulnerabilities, confirm exploitability, and ensure fixes are deployed. Review firewall rules, email security controls, and endpoint configurations. Experience: Proven experience in a security leadership or senior security operations role ideally within an MSP or high-variability environment. Demonstrable success delivering real-world security improvements, not just writing policies. Strong background in incident response and security operations. Ability to design, articulate, and deliver actionable security roadmaps. Comfortable interacting with senior client stakeholders and influencing decisions. Desirable certifications : CISSP, CISM, ISO 27001 Lead Implemente r but practical experience and delivery capability matter more. Technical Skills Required: Strong hands-on Microsoft 365/Azure AD security experience. Understanding SOC processes, alert triage, and incident escalation. Solid grasp of vulnerability management (tools, triage, prioritisation , remediation). Familiarity with ISO 27001, NIST CSF, GDPR, Cyber Essentials Plus. Ability to translate technical risk into business-impact language. Strong documentation, reporting, and communication skills. Experience implementing technical controls that materially reduce risk. What good looks like in the first 30/60/90 days: First 30 Days Complete onboarding and gain a deep understanding of Total ITs current security posture. Review existing client security baselines and identify immediate gaps. Begin leading small incidents with support. Establish relationships with Operations , and key clients. Produce a clear quick wins plan. First 60 Days Take full ownership of incident response. Deliver updated security roadmaps for priority clients. Introduce improved processes for SOC alert handling and vulnerability follow-up. Begin leading client-facing security reviews and audits . First 90 Days Lead the cyber function end-to-end with confidence. Demonstrate improvements against measurable KPIs (reduced vulnerabilities, improved Secure Scores, incident SLAs met). Deliver a proposal for maturing Total ITs long-term security approach. Be recognised internally and externally as the go-to security authority. Review and evolve our current s ecu rity t raining framework with key clients. Deliver successful TTX (tabletop exercises) internally and with clients to help raise cyber awareness. Development Path: Youll grow into: Leading a larger cyber function/building a team. Enterprise-level governance & security management. Security consultancy and advisory roles. Certifications can support this path, but proven capability always comes first. Company Benefits: 28 days annual leave plus 1 additional day to be used 2 weeks either side of your bi r thday. Comprehensive private healthcare and wellness programs. A contributory pension scheme. Access to high-performance computing resources and a modern working environment. Professional development opportunities, including up to 10 days of relevant training per year. Interview Process: Stage 1:?Screening Interview with HR team via Microsoft Teams Stage 2:?Microsoft Teams Interview with Head of Operations Stage?3: Face to face with?our CEO & Head of Operations Stage? 4 : A call with our?HR Manager?to run through a job offer, set? expectations ?and confirm any outstanding questions.? Final Stage: An offer letter is sent?with an agreed start date. Welcome to the Total IT Team!? Why Work at Total IT: Total IT is not just a workplace; it's a community where innovation, passion, and teamwork are valued above all. Our team survey highlights the positive atmosphere and the professional growth opportunities available here. Join us and be part of a company that values your expertise and dedication to the cyber security field. TPBN1_UKTJ

Locality Manager (Central) Location: Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick) Salary : £55,000 per annum Vacancy Type: Full Time Closing date : 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We're looking for an experienced Locality Manager to lead housing services across the Central area (e.g. Bedfordshire, Buckinghamshire, Milton Keynes, Cherwell, Warwick) , ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: • Leading tenancy services including allocations, tenancy management and enforcement, • Managing neighbourhoods to ensure estates are clean, safe and well maintained, • Supporting customers with complex needs through effective case management and multi agency working, • Championing complaint resolution and using learning to continuously improve services, • Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards, • Building strong relationships with residents, community groups, local authorities and partners, • Using performance data and KPIs to drive service improvements and customer satisfaction, • Line managing Housing Officers and embedding a culture of coaching, development and accountability, • Contributing to service planning, area based initiatives and wider organisational priorities You'll need: • Experience in housing management or community services, • A solid understanding of tenancy law, housing regulation and safeguarding, • Proven experience coaching and developing high performing teams, • Strong communication, conflict resolution and stakeholder management skills, • The ability to analyse performance information and use data to improve outcomes, • Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

TSS is looking for a Retail Security Relief Officer in Bedford, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA licence and have access to their own transport. Contract Information: Location: Bedford and surrounding areas Pay Rate: £14.30 per hour Hours: Various Shifts: Various, Early mornings, afternoon and evenings until midnight. Between the hours of 5am and midnight. Your Time at Work As a Retail Security Relief Officer you will be responsible for: • Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observing and reporting incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn, and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Relief Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T232) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days Fantastic Opportunity at prestigious Independent School Compass Group is the leading provider of catering and support services in the UK. We provide innovative catering, hospitality and food service solutions by creating imaginative menus delivered with an exceptional service. And our people are even better! We know as a company that great food comes from great ingredients. Our Chefs use seasonal produce, adding their own individual creativity to let the food speak for itself. We pride ourselves on being able to provide a diverse range of cuisines that keep up to date with today's trends ensuring we offer a great dining experience. We nurture and develop our teams to enrich their skills which allows them to show their passion and inspiration that as a company we are proud to encourage. You will be leading a large team of individuals that supports high quality food, in a exceptional environment that promotes passion and enthusiasm, along with passion for preparing exciting fresh and nutritious food on a daily basis. We are looking for a talented and experienced Executive Chef to join a great existing team at this prospective and prestigious contract, helping us to further enhance the food offer working alongside the senior leadership team on site. This is busy and challenging role, and requires exceptionally talented individuals. In return we offer support and development to grow within our business alongside a competitive salary. More about the role: The Executive Chef will plan, organise and direct the preparation and cooking of food ensuring that the company's reputation for quality is enhanced with customers and clients at all times Adopt a hands on approach taking responsibility for the food production covering pupil and staff feeding along with an extensive range of hospitality and events Possess an exceptional drive for quality for Hospitality events Responsible for all aspects of food safety, H&S and COSHH The Executive Chef will also be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets Who you are: Proven experience in a role as Executive Chef or Head Chef being able to demonstrate a track record of catering for large numbers and making the customer feel that their meal has been individually prepared for them. Have great people skills and able to communicate at all levels, lead, develop, train, motivate and inspire a large team. Show a real passion for food whilst demonstrating excellent customer service. Food Innovation and development is essential along with being up to date with current food trends Superb culinary skills Excellent financial understanding High standards and be quality driven Excellent organisational skills A 'Can do' attitude and hands on approach About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0904/41031001/52750022/R/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Fire and Security Engineer £35k-£40k doe Based in Bedford My client are seeking a skilled and motivated Fire and Security Engineer to install, service, maintain, and commission fire alarm and electronic security systems across commercial and residential sites. The successful candidate will ensure all systems operate efficiently, comply with relevant regulations, and meet client expectations for safety and reliability. ⸻ Key Responsibilities • Install, commission, and maintain fire alarm systems, intruder alarms, CCTV, and access control systems., • Conduct routine inspections, testing, and preventative maintenance in line with current regulations and standards., • Diagnose faults and carry out timely repairs on fire and security systems., • Complete all required documentation, service reports, and compliance certificates accurately., • Ensure systems comply with relevant standards such as BS 5839 (Fire Alarms) and BS EN 50131 (Intruder Alarms), where applicable., • Provide technical support and guidance to clients on system operation and best practices., • Participate in an on-call rota for emergency call-outs if required., • Maintain a high level of health and safety compliance on all job sites., • Liaise with project managers, contractors, and clients to ensure smooth project delivery. ⸻ Required Skills & Experience • Proven experience working with fire alarm and/or electronic security systems., • Strong fault-finding and problem-solving skills., • Knowledge of relevant industry standards and regulations., • Ability to read and interpret technical drawings and wiring diagrams., • Good communication and customer service skills., • Full UK driving licence (or relevant local equivalent)., • Ability to work independently and as part of a team. ⸻ Desirable Qualifications • FIA (Fire Industry Association) certification or equivalent., • ECS/CSCS card., • Manufacturer training (e.g.,Pyronix, Honeywell, Texecom, Hikvision, Advanced, etc.). Working Conditions • Field-based role covering commercial, industrial, and residential sites health care, • Occasional out-of-hours work and participation in call-out rota., • Travel required. ⸻ What We Offer • Competitive salary (based on experience)., • Company vehicle and fuel card., • Overtime opportunities., • Pension scheme., • Ongoing training and career development., • Uniform and tools provided. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year If this sounds like you please send George your cv in the first instance

Customer Care Officer £31,841 plus £2000 car allowance Based from our offices in Bedford, you'll combine office and being out on-site flexibility in line with our hybrid approach. There will be frequent travel required across our geography with this role to visit development sites and customers and therefore access to a car is essential. We have an exciting opportunity to join our Aftercare Team as a Customer Care Officer. In this customer-facing role, you'll be the first point of contact for new homeowners, supporting them as they move into their new homes and throughout the warranty period. You'll ensure customers receive high-quality, responsive service and the information they need to settle in confidently and comfortably. You'll manage aftercare services, investigate and resolve defects and complaints, and deliver a high-quality customer experience from handover through to the end of the warranty period. You'll also help customers understand how to operate and maintain their homes safely and efficiently, including providing home demonstrations and carrying out sales completions for shared ownership homes. Key Responsibilities Act as the main contact for new homeowners, providing guidance and support. Investigate and resolve customer complaints and defects, including on-site inspections. Coordinate and deliver home demonstrations and familiarisation events. Complete sales completions for shared ownership homes. Liaise with contractors and internal teams to ensure timely and effective resolution of issues. Maintain accurate records using CRM systems and contribute to performance reporting. Support customers with warranty claims and ensure clear communication throughout the process. Assist with diagnosis of defects and help improve aftercare services by sharing customer experiences. What We're Looking For Extensive experience in a customer-focused environment, ideally within housing, construction, or property development. Strong knowledge and understanding of the development process and/or construction. Experience with face-to-face customer contact. Excellent communication and interpersonal abilities, with confidence in face-to-face customer interactions. Proficient in Microsoft packages and CRM platforms. Skilled in processing, interpreting, and presenting data accurately and with attention to detail. Ability to work independently and collaboratively across teams. Knowledge of construction defects and remediation, and experience handling complaints is advantageous. Desirable Experience Experience with post-completion customer care in residential developments. Knowledge of NHBC or similar warranty schemes. Experience managing customer complaints. Experience using databases and CRM systems. Why Join Us? At bpha, we're committed to delivering exceptional service and building thriving communities. You'll be part of a supportive team that values empathy, responsibility, collaboration, and ambition. We also promote a data-driven culture to help improve outcomes for our customers and colleagues. Ready to make a difference? Apply now and help us deliver outstanding customer care to our new homeowners. bpha reserves the right to close this role for applications prior to the advertised end date in the event that a suitable candidate is identified. Early applications are encouraged to avoid disappointment