People Services Specialist
2 days ago
Upminster
Overview At Arcus FM we put people at the heart of everything we do. Our People Team is integral to building an inclusive, supportive, and high-performing culture – and we're growing! We're now on the lookout for a People Services Specialist to join our dynamic team in Upminster. If you’re passionate about HR, love getting the details right, and thrive in a fast-paced, people-focused environment, this is your opportunity to make a real impact. Responsibilities As a People Services Specialist, you’ll be the first point of contact for day-to-day HR queries from employees and managers, delivering a customer-first service across all areas of the employee lifecycle. From onboarding to leavers, from payroll support to policy compliance – you’ll help keep everything running smoothly and compliantly. This is a hands-on and varied role, ideal for someone who’s already working in HR administration and wants to take the next step in their career. You’ll also play a mentoring role for our People Services Coordinator and support on key projects and process improvements across the team. What you'll be doing: • Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers), • Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person, • Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met, • Support payroll by ensuring accurate data processing and responding to payroll-related queries, • Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications, • Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation, • Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance, • Act as a subject matter expert on Right to Work checks and DBS administration Requirements • CIPD Level 3 qualified (minimum), • Previous experience in a busy HR or People Team, • Excellent attention to detail and organisational skills, • Strong interpersonal and written communication skills, • Comfortable handling sensitive, confidential information, • Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint), • Proactive, adaptable, and ready to support change, • Knowledge of UK employment law and payroll processes is a big plus Why join Arcus: We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including: • Competitive salary – Circa £35,000 per annum, • 25 days annual leave, plus bank holidays, • Annual bonus (up to 4%) - subject to performance, • Matched pension contributions (5–6%), • Life assurance, • Access to our industry-leading training academy, • Discounts, vouchers, and financial aid programs Ready to take the next step: If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.