IT Support Engineer
hace 28 días
Chichester
IT Support Engineer £30,000 – £33,000 | Near Chichester | Full-time onsite Some IT roles feel invisible. This one doesn’t. You’ll be the on-site IT presence for a key customer near Chichester - the person users turn to when things stop working, when new starters need setting up, and when systems need a steady pair of hands. If you enjoy being known, trusted, and appreciated for what you do, this will suit you. What’s in it for you? • Salary: £30,000 – £33,000, • Location: Near Chichester (full-time onsite), • Role type: 1st and 2nd line support, • Environment: Microsoft 365, Windows Server, desktop support, • Visibility: You won’t be hidden in a large service desk queue, • Stability: A steady, well-supported environment with clear ownership What you’ll be doing • Providing day-to-day 1st and 2nd line IT support to end users, • Troubleshooting across Microsoft 365, Windows Server, and Windows desktop environments, • Setting up and configuring devices for new starters and replacements, • Resolving issues via desk-side support, phone, and ticketing systems, • Escalating more complex problems when needed with clear documentation, • Keeping systems stable, secure, and running smoothly, • Building strong working relationships with users across the business What you’ll bring • Experience in a 1st/2nd line IT support role, • Confidence working across Microsoft 365 and Windows environments, • Solid troubleshooting skills across desktops and core server services, • A calm, professional approach when dealing with users, • Someone who takes ownership and sees issues through to resolution This role suits someone who enjoys being the go-to IT person on site solving problems properly, not just passing them on. If you’re looking for a stable, hands-on support role where your work is visible and valued, this could be a great fit. Interested? Send your CV to bob . bath @ mexasolutions . com and let’s have a confidential chat.