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Customer Service Team Leader Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you chose to come to the office. Hours: Monday to Friday 09:00 – 18:00 & 40 hours per week Contract: Permanent Salary: £27135.99 Great Benefits including internal career progression Role Overview As a Customer Service Team Leader at Teleperformance, you’ll manage the performance of a team of Client Executives and work as part of a team to coordinate productivity and achieve expected standards for our client. Lead from the front to support and manage Corporate customer escalations. The Team Leader is directly responsible for agent performance and development within their team. They will be expected to manage and develop a team of agents to meet and exceed key performance metrics, quality, customer and client satisfaction, and any other performance area as defined. They will achieve this by leading, motivating, inspiring, and managing team and individual performance and engagement on a regular basis, and providing all reasonable support and encouragement as required. Duties: Ability to operate effectively in a fast-paced environment with constantly changing priorities Coach, develop and provide feedback to your team to ensure they take ownership and effectively use their judgement when making decisions in line with business goals. Evaluate relevant performance reports (day/week/month) Spend 80% of your time coaching, developing and supporting the agents which includes, interaction monitoring, internal discussions, coaching, escalations/complaint handling Positively and proactively manage all performance, attendance and Key Performance Indicators Act as a role model by managing your own attitudes, behaviours and performance effectively, whilst consistently demonstrating the Teleperformance values Effectively handle difficult conversations and potential conflict situations as required. Become a knowledge expert in terms of the client’s products and services Form great working relationships with key groups such as the client, manager, peer group and all support functions within Teleperformance Comply with the Company’s policies and practices Update your knowledge through the associated guidelines and procedures Manage databases, tools, applications and operating systems Become an ambassador for Teleperformance and lead by example, demonstrate our values, actively encourage best practice and support the company in changes to policies and procedures Proven ability to communicate and manage client comms Candidate Requirements We are looking for the following skills and attributes: At least 6 months experience in Team Management Commercially aware, hands on, proactive and engaged with a background in leading others and driving performance at both group and individual levels Proven ability to communicate and manage client comms Knowledge of Corporate care systems such as UFE, CRM and billing / reporting platforms. Proven track record of time management skills Demonstrable experience of managing multiple workflows Strong verbal and written skills with the ability to show accuracy and attention to detail Problem solving and strong communications skills Professional and friendly personality Customer Service experience Contact Centre experience Proven experience of managing teams and achieving targets High levels of resilience and patience Able to take ownership of situations with a positive, can-do attitude Able to work within a fast paced, engaging environment Excellent communication skills (oral & written) Ability to relate to others in a positive manner and build strong working relationships. Able to manage priorities and multiple demands while displaying resilience. Proven experience of working to targets and driving performance IT literate and competent using Microsoft office What you get from us Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey #LI-CW1

\n \n \n \n We're looking for a Senior Estimator to join our team working on railway, aviation, nuclear and defence projects. \n Location: Remote working available, with travel to the office as necessary Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. \n We are unable to offer certificates of sponsorship to any candidates in this role. \n \n What will you be responsible for? \n As a Senior Estimator (Rail), you'll be working within the estimating team, supporting them in securing new work through competitive tenders and negotiated contracts. You'll be responsible for maximising our commercial position whilst securing opportunities that align with our Business Plan objectives. Working collaboratively with colleagues across preconstruction teams, you'll play a vital role in preparing pricing for tenders and other business opportunities. \n Your day to day will include: \n \n • Leading the estimating process from receipt of client documents through to handover to delivery teams\n, • Ensuring accuracy and completeness of estimates, presenting findings at bid team meetings and final reviews\n, • Preparing structured items and quantities using methods of measurement, pricing work under various contract forms\n, • Working with the procurement team to develop supply chain strategies, appraising quotations and selecting appropriate partners\n, • Identifying key risks, supervising junior team members, and supporting their professional development\n \n What are we looking for? \n This role of Senior Estimator (Rail) is great for you if: \n \n • You have at least degree/HNC qualification in construction or civil engineering, with professional qualification \n, • You bring experience as an Estimator with a major civil engineering contractor or as a Senior Estimator with Tier 2 contractors\n, • You have a good understanding of railway sector work types, possession working and typical site constraints\n, • You possess strong commercial awareness with knowledge of main Forms of Contract and excellent communication skills\n, • You have ability in using Excel and either RIB Candy estimating system or willingness to learn\n \n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n We look forward to seeing your application to #joinkier. \n #LI-MA1 \n \n \n \n

Virtual Interview with the Head of Product Management & Head of HR. Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success. You will work with your assigned Product Manager to build pro

Now, as the engineering organisation grows, we’re hiring an Engineering Manager to make sure the way we lead, develop and support engineers grows with it. Managers and engineers to be having better, more useful conversations about performance and development. The Head of Engineering spending less

We're looking for a technical architect who can drive development velocity across a team of 10–15 engineers building cloud-native applications.This is a hybrid role: deep hands-on technical leadership combined with people management.Lead the architecture, performance, and scalability of our Node.W

Senior Product Manager – Casino. We’re looking for a Senior Product Manager to lead the strategy, development, and evolution of one of Midnite’s fastest-growing and most important verticals. Proven experience as a Senior Product Manager within casino, gaming, betting, social casino, or enterta

Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications.Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space.Our experiment management platform is used by data scientists at compa

You must be comfortable wearing multiple hats simultaneously operating as a program manager, business analyst, and business development manager to design joint sales initiatives, build deep technical relationships, and systematically map target accounts. Successfully positioning Sonatype’s platfor

We are seeking an experienced and passionate Technical Software Engineering Lead to drive the design, development, and delivery of our core microservices. This role requires a blend of hands-on technical excellence, strong architectural oversight, and effective people leadership to ensure the team d

We’re a growing team, and as we scale, so does our need to focus on expanding our Product Management team.You’ll be joining a passionate people-focused company, and as a.Pricing and Price Optimization, you will define and drive AI/ML product development for Vendavo’s high-growth, high-visibili

As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team. The Senior Product Specialist is responsible for translating product strategy into high-quality, d

The Product Manager intern will be responsible for improving customer experiences, generating new product ideas, outlining detailed product strategies, executing and overseeing technical development of products end-to-end. The Product Manager intern will need to manage diverse teams spanning enginee

\n \n \n We're looking for a Temporary Works Design Engineer to join our Kier Design team based in various locations. Kier Design are a highly regarded Tier 1 Contractor, with a 750 plus strong design consultancy team, recognised as a Top 30 employer on Glassdoor. Join us as a Temporary Works Design Engineer and become part of one of the UK's leaders in temporary works design and management and construction-related technical services. As part of our 100-strong team, you'll get to work on hundreds of projects across one of the most diverse and high-profile portfolios in the country, with access to Kier's £11bn+ project pipeline – supporting complex construction and major infrastructure schemes from concept through to delivery. \n Location: Birmingham / Bristol / Cambridge / Cardiff / Glasgow / Leeds / Liverpool / London / Manchester / Newcastle / Norwich / Plymouth – agile working, with up to 1-2 days per week from home if desired Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. \n We are unable to offer certificates of sponsorship to any candidates in this role \n Are you… \n \n • Working towards or have completed IEng Initial Professional Development with a relevant professional institution (e.g. ICE) with relevant experience\n, • Holding a Level 6 or Level 7 qualification with relevant experience in engineering\n, • Someone with demonstrable experience in construction engineering services\n, • Able to lead project delivery and manage workloads effectively\n, • In possession of a full driving licence\n \n What will you be responsible for? \n As a Temporary Works Design Engineer, you'll be working within the Kier Design team, supporting them in delivering complex construction engineering services. This is an opportunity to contribute to the delivery of complex construction engineering services across a broad range of projects. You'll be supporting the team in providing safe and buildable solutions, working on temporary works design, tender support, value engineering, technical assessments, and resolution of construction issues. Your role will involve leading project delivery, developing client relationships, and acting as a centre of engineering excellence to enhance our reputation for delivering outstanding engineered outcomes. \n Your day to day will include: \n \n • Leading temporary works design and checking, integrated with permanent works design as applicable\n, • Supporting tender and bid winning activities including outline design schemes and feasibility studies\n, • Managing project delivery, ensuring compliance with legal requirements and company policies\n, • Developing positive relationships with clients and design teams, acting as lead representative at meetings\n, • Overseeing the production of design deliverables including calculations, drawings, reports and risk assessments\n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n We look forward to seeing your application to #joinkier \n #LI-MA1 \n \n \n

\n \n \n We're looking for a Highways & Drainage Design Engineer to join our team based in Various locations. Kier Design are a highly regarded Tier 1 Contractor, with a 750 plus strong design consultancy team, recognised as a Top 30 employer on Glassdoor. Join us as a Highways and Drainage Design Engineer and become part of one of the UK's leaders in temporary works design and management and construction-related technical services. As part of our 100-strong team, you'll get to work on hundreds of projects across one of the most diverse and high-profile portfolios in the country, with access to Kier's £11bn+ project pipeline – supporting complex construction and major infrastructure schemes from concept through to delivery. \n Location: Birmingham / Bristol / Cambridge / Cardiff / Glasgow / Leeds / Liverpool / London / Manchester / Newcastle / Norwich / Plymouth – agile working, with up to 1-2 days per week from home if desired Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. Salary: Starting from £40k per annum \n We are unable to offer certificates of sponsorship to any candidates in this role \n Are you… \n \n • Holding IEng Initial Professional Development (or CEng equivalent progress) with a relevant professional institution (e.g. ICE) with relevant experience, or a Level 6 or Level 7 qualification with relevant experience, or demonstrable relevant experience in engineering\n, • Experienced in highways and drainage design solutions\n, • Able to manage project responsibilities and lead design teams\n, • Committed to maintaining professional development and technical excellence\n, • Collaborative and focused on building effective relationships with clients and stakeholders\n \n What will you be responsible for? \n As a Highways & Drainage Design Engineer, you'll be working within the design team, supporting them in delivering complex construction engineering services. We're seeking a talented engineer to join our team and contribute to delivering complex construction engineering services. This role offers the opportunity to work on a diverse range of projects, providing solutions that are safe, buildable, and innovative. You'll be involved in everything from temporary works design to technical assessments, supporting our reputation for engineering excellence whilst developing your career in a collaborative and supportive environment. \n Your day to day will include: \n \n • Leading temporary works design and checking, with a focus on highways and drainage solutions integrated with permanent works design\n, • Providing tender and bid winning support including outline design schemes, feasibility studies, and innovative solutions\n, • Conducting technical assessments and reviews of third party designs to ensure compliance with client and Kier requirements\n, • Managing project delivery including design deliverables, financial aspects, and client relationships under appropriate supervision\n, • Undertaking site visits, surveys and inspections, attending meetings, and providing technical expertise to support project teams\n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n We look forward to seeing your application to #joinkier \n #LI-MA1 \n \n \n

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

LGV Driver Apply below after reading through all the details and supporting information regarding this job opportunity. Newry or Downpatrick £14.52 per hour We're looking for a reliable, safety-conscious LGV Driver to join the Environmental Cleansing Service and help deliver an essential refuse and recycling collection service across the Council District. This is more than a driving role. As a Team Leader, you'll take responsibility for the safe operation of your vehicle, support and supervise your crew, and help ensure collections are delivered efficiently, professionally and to a high standard. Working outdoors and in all weather conditions, you'll be at the heart of a service that keeps local communities clean, safe and looking their best. What will you be doing? As an LGV Driver, you'll have an important role in the day-to-day delivery of the refuse and recycling service. Your responsibilities will include: Driving and operating refuse collection or skip collection vehicles safely and efficiently. Driving vehicles requiring an LGV Category C licence, where appropriate training has been provided. Taking day-to-day responsibility for your crew and ensuring work is completed in line with Council policies, procedures and schedules. Building positive relationships with members of the public and ensuring your team represents the service professionally. Carrying out routine vehicle checks, including oil and water checks, and ensuring safety equipment such as stops and chains is available and operational. Operating and cleaning vehicle power mechanisms and associated equipment. Completing required paperwork and documentation accurately. Supporting refuse collection duties when not driving, including the collection of household, industrial and commercial waste and recyclable materials. Clearing spillages, loose refuse and litter safely and appropriately. Reporting damaged, missing or unemptied bins and identifying refuse storage or collection issues. Using vehicle radio communications equipment in accordance with relevant legislation. Communicating collection changes to residents through agreed procedures. Identifying, recording and reporting public safety hazards and environmental issues. Carrying out bulky waste collections when required, using appropriate manual handling techniques and equipment. What are we looking for? We're looking for someone who combines professional driving skills with a strong sense of responsibility and teamwork. You'll be expected to: Hold the appropriate LGV Category C driving licence. Put safety first - for yourself, your crew and members of the public. Be confident taking responsibility for a team and ensuring work is completed effectively. Communicate professionally and courteously with the public. Be flexible and adaptable to changing service requirements. Take pride in maintaining high standards and representing the Council positively. Be comfortable working outdoors and in all weather conditions. Follow health and safety requirements, Council procedures and relevant legislation. Be willing to participate in training and development to maintain and enhance your skills. Why this role matters Every day, your work will help keep local streets, neighbourhoods and communities clean, safe and well maintained. You'll be part of a team delivering an essential public service - ensuring refuse and recycling are collected efficiently while providing a professional service to residents across the district. xrnqpay With responsibility for both the vehicle and your crew, this is an opportunity to use your LGV driving experience, leadership skills and commitment to public service in a role where your contribution is visible every day. Ready to get behind the wheel? If you're a confident LGV driver who takes pride in doing a job properly, enjoys working as part of a team and wants to play a key role in delivering an essential local service, we'd love to hear from you.

Contracts Manager (Building Fabric) Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Nerwy £45,000 - £55,000 + Training + Progression + Company Car + Contracts Ownership + Office Based + Mileage Claim Are you a Contracts Manager or Facilities Manager looking to step into a role with a industry leading facilities management company offering an office-based role and full ownership of their new social housing repairs contract? This is an opportunity to join a building maintenance and property development specialist, managing over 30,000 properties across Ireland. They provide new build development of residential and commercial property schemes and are looking for a Contracts Manager to lead their newly won responsive repair contract. In this role you will overseeing the delivery of a responsive repairs contract all from office. You will work with clients, stakeholders, subcontractors and internal teams to deliver high-quality service. You will manage the delivery of building fabric repairs including carpentry, windows, plumbing, roofing and general repairs to social housing. You will also lead the commercial side of the contract, support the Commercial Manager and produce monthly P+L statements. This role would suit a Contract Manager, Project Manager or Facility Manager from a building fabric maintenance background looking to join a rapidly growing company and a chance to have full ownership of their new contract. The Role: Manage the delivery of responsive repairs for social housing Plumbing, roofing, window, floor, door, walls and ceiling repairs Scheduling labour and producing monthly P+L statements Client visits once a month to Belfast Monday - Friday (8:30am - 5pm) The Person: Contracts Manager, Facilities Manager or Project Manager with experience in fabric maintenance Willing to commute to office in Newry and monthly client visit to Belfast Building Fabric, Plumbing, Roofing, Windows, General Maintenance, Facility Management, Contract Management, Commercial, Project Manager, Newry, Dundalk, Bessbrook, Portadown Reference number: BBBH27039 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. xrnqpay By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Do you live and breathe adventure travel? Are you passionate about building life-changing experiences for travelers while supporting local communities? Join our Expansion team to discover, design, and launch new adventures worldwide (multiple roles available). The Role We’re growing our Expansion team with additional Adventure Expansion Product Managers. You’ll be responsible for the end-to-end creation of brand new small group adventures — from researching destinations and sourcing the best local hosts, to negotiating terms, designing itineraries, and producing compelling content. This role is for you if you: • Have 3+ years’ experience in product management or development in the adventure, travel or outdoor sector., • Know what makes a small group adventure both commercially successful and unforgettable for customers., • Love applying creativity and data to design unique, scalable, high-quality trips., • Thrive in a fast-paced, collaborative, remote environment. Note: we are also hiring a Wildlife Expansion Product Manager. If your background is specifically in wildlife travel, please apply for that role instead. What You’ll Do • Research destinations, build networks, and identify outstanding local partners., • Lead negotiations, contracts, and quality/safety assessments., • Curate unique, commercially viable itineraries in partnership with hosts., • Source and develop trip content that inspires customers., • Monitor performance, identify trends, and optimise product ranges., • Contribute to MBA’s product growth strategy globally., • Proven track record in adventure travel product management/development (3+ years)., • Deep knowledge and passion for adventure travel and sustainability., • Strong commercial judgement and creative eye for trip design., • Excellent communicator with meticulous attention to detail., • A flexible and growth mindset - this is a fast-paced role., • Highly organised, adaptable, and comfortable working independently in a remote team., • Excited by MBA’s mission and happy to pitch in across the business when needed., • Someone who is excited by tangible goals and success metrics (trip volume and performance, ability to launch on deadline etc) Desirable • Experience in cultural/experiential adventure travel., • Familiarity with the North American outbound adventure market., • Entrepreneurial environment where ideas are encouraged and ownership is expected., • 38 days holiday (incl. public holidays)., • Annual performance-based bonus., • Flexible hours and remote-first (+/-2 GMT)., • Free MBA adventure in your first year + £500 annual travel voucher., • Generous pension (UK), GP & mental health support, parental leave., • Team meet-ups, discounts, and co-working budget. The Process • Apply with CV + screening questions., • Short intro video call (30 mins)., • Presentation + interview., • Final interview with senior team members. Key Details • Salary: £40,000–£46,000 + benefits, • Location: UK (fully remote), • Start date: Jan 2026 preferred, • Hours: Full-time (40 hours/week, core 10:00–15:00 GMT). Part-time considered (min. 80%)., • Location: you must be resident in either the UK or in Europe (max +2 hours GMT). Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process., • Closing date: 12noon, Monday 6th Oct (we may close early).

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! Responsibilities - Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat. - Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions. - Maintain a comprehensive understanding of the company's products and services to assist customers accurately. - Document customer interactions diligently in the company's CRM system for record-keeping. - Collaborate with team members to identify areas for improved service and share best practices. - Participate in training sessions to enhance product knowledge and service skills. - Contribute feedback and insights to improve service delivery and customer satisfaction. - Fluent in Japanese, both written and spoken; proficiency in English is required. - Strong communication and interpersonal skills with a commitment to customer service. - Ability to work independently and manage multiple tasks effectively in a busy environment. - Strong analytical and problem-solving skills with attention to detail. - Previous experience in customer service or a similar role is preferred. - Familiarity with CRM systems and customer support tools. - A proactive attitude, ability to adapt, and eagerness to learn about new products and services. - Willingness to relocate to Greece. - Fully paid relocation package, including flights, transfers, and a comfortable hotel stay. - Professional growth & development opportunities. - Competitive performance bonuses. - Competitive monthly salary + 2 extra salaries per year. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Referral Program: Bring your friends and receive great bonuses! - Free Greek language courses. - Work for a Great Place to Work-Certified Company.

About Us Snappy Shopper is the UK's fastest‐growing quick commerce (Q‐commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co‐op and others, to digitally transform their business by offering same‐day and rapid delivery of food, drink and everyday essentials within as little as 30‐60 minutes. Customers on our platform typically spend significantly more online than in‐store, helping retailers grow revenue and deepen community engagement. We're more than a delivery app, we're a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players. At Snappy Shopper, we're committed to innovation, retail empowerment and community impact, helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on‐demand retail in the UK. Our location We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a UK-based remote role, with occasional opportunities to connect with colleagues in person. About the team You'll join our Infrastructure team, working closely with Software Engineers and other technical teams to keep the systems behind Snappy secure, reliable and performing at their best. We're looking for someone with strong, hands-on systems administration experience who has also developed modern cloud and DevOps capability. You'll be equally comfortable getting under the hood of a Linux production environment as you are working with AWS, Terraform, automation and CI/CD. About the role As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and improving the infrastructure our platform depends on. This isn't a role focused solely on cloud provisioning and deployment pipelines. You'll work across Linux systems, web and application infrastructure, databases, networking, AWS and automation, and you'll be expected to investigate problems through the full technology stack when something isn't behaving as expected. Day-to-day, you will: - Manage, monitor and improve our production AWS and Linux infrastructure. - Run and maintain the services our platform depends on, including nginx, Apache, Redis, OpenSearch/Elasticsearch and relational databases. - Maintain and improve our infrastructure as code, configuration management and CI/CD environment using Terraform, Ansible and Bitbucket Pipelines. - Manage our CDN and WAF layer across Akamai and Cloudflare. - Monitor platform health and performance, responding to alerts and identifying opportunities to improve resilience. - Take ownership of production incidents, troubleshooting across systems, networking, databases and infrastructure to identify root cause and restore service. - Automate repetitive operational work using Python and Bash. - Participate in our shared 24/7 on-call rota once fully onboarded. To be successful, you'll have: We're looking for someone with genuine systems administration depth alongside modern DevOps capability. You'll bring solid experience in DevOps, Systems Administration or a similar infrastructure role, with strong hands-on Linux experience in business-critical production environments. You'll be confident troubleshooting beyond the cloud or deployment layer, working across operating systems, networking, web infrastructure and databases to understand what's actually causing a problem. You'll also have strong AWS and infrastructure-as-code experience, an automation-first mindset, and the ability to take ownership when production issues arise. You'll be comfortable working independently, making sound decisions under pressure and knowing when to involve others. Experience across our wider technology stack, including nginx, Apache, Redis, MariaDB/RDS/Postgres, OpenSearch/Elasticsearch, Terraform and CDN/WAF technologies will be important, although we're equally interested in your underlying technical depth and ability to pick up the specifics of our environment. You'll also need to be comfortable participating in a 24/7 on-call rota. Experience with Bitbucket Pipelines, Ansible and monitoring tools such as Zabbix, CloudWatch, Pingdom or New Relic would be useful, as would working knowledge of PHP or Node.js and experience within PCI DSS or ISO 27001 environments. Who you are - Community: You collaborate and share success with colleagues and partners. - Be Snappy: You work at pace and adapt to changing priorities. - Breaking Barriers: You find creative ways to solve problems and open new opportunities. - Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role. What's in it for you Joining Snappy as a Senior DevOps and Systems Engineer means joining a collaborative engineering environment where your expertise genuinely influences how we build, deploy and scale our platform. You'll work on meaningful technical challenges, have the autonomy to improve the systems you own, and play a key role in delivering a reliable experience for retailers and customers across the UK. We offer a competitive salary, flexible remote working and ongoing opportunities for learning, development and career growth. Applying We want our recruitment process to give you (and us) a proper opportunity to understand whether the role is the right fit. Following an initial application review, selected candidates will have a first conversation with our Engineering team to discuss your experience, the role and Snappy's technical environment. Candidates progressing from there will be invited to a more in-depth technical interview, where we'll explore both your systems administration and DevOps experience in greater detail. We welcome applications from people of all backgrounds and are committed to inclusive recruitment. Please note that due to the volume of applications we receive, we're only able to contact candidates who are selected to progress to the next stage.

About Swanky We’re Swanky, a fast-growing global ecommerce agency. We design, build, and grow Shopify Plus stores that convert. Our clients are ambitious brands, and we help them thrive with world-class Shopify solutions. About the Role We’re looking for a Full Stack Shopify Developer to lead on complex technical solutions, architecture, and client-facing discovery. You’ll be a trusted technical authority—guiding projects from scoping through delivery, ensuring technical governance, and mentoring developers within the team. Your day-to-day could involve architecting custom Shopify apps and Checkout Extensions, designing scalable theme builds, integrating APIs, or advising on technical risk during discovery sessions. You’ll also help shape our development standards, conduct code reviews, and support the Director of Technology in defining our technical roadmap. Responsibilities Lead technical discovery, solution design, and architecture for client projects. Build, test, deploy, and maintain robust Shopify apps, themes, and integrations. Define and uphold technical governance across multiple projects. Mentor and support developers, conducting reviews and fostering professional growth. Collaborate with project managers and client stakeholders to scope complex technical requirements. Contribute to product and process improvement across the agency. About You You thrive in a fast-paced, team-driven environment and are confident in both technical leadership and hands-on development. You’re as comfortable presenting technical solutions to clients as you are building them. Required skills

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract : Full-time Location : Remote (UK) with occasional in-person meetings and workshops in London Salary : £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief , we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief , we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. Founded in 2012, Bitfinex was one of the first professional platforms set up to accommodate for the booming inte rest in crypto currency trading. Since then, our team has gained invaluable experience whilst cementing our spot as the go-to platform for digital asset traders and institutions. Our aim is to create a free and accessible global digital economy by disrupting the current financial services industry. Our team is entirely remote , composed of individuals with an ownership mentality; Each member of the team is a highly motivated self-starter that is comfortable with autonomy and believes in lifelong learning. Join us and help lay the foundation for a decentralized future. As a Front-end Developer, you will be a part of the team that works on the development of the Bitfinex web and mobile applications. These are developed and deployed using agile methodologies, to ensure the user experience remains the best in the industry. Scalability - The web application must remain effortlessly smooth, responsive, and real-time for customers as the platform continues to scale to accommodate new user growth. Data Visualisation - The data we present to our users is the result of tailored algorithms, on top of the incredible amount of data our platform produces daily, and we continue to experiment with new ways to display this most effectively. Design - Build beautiful react ive applications and trading tools. Highly proficient in JavaScript and ES6+. Thoroughly experienced with React , Flux, SASS, Redux and the core principles surrounding these. Familiar with modern front-end pipelines and tools. Inte rest ed in modernising and optimising different web applications.

Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. We're on a mission to create the most innovative cryptocurrencies exchange. This is a unique opportunity, a rare window of time at the tipping point of the financial evolution. Much like the early days of the internet, blockchain technology faces complex new challenges and having the best team plays a pivotal role in success. Our team is fully remote and globally distributed to capture the best talent from around the world. So far our company has grown fast and stayed lean to secure its place as a leader in the space. If you get excited about being in an industry that is breaking new ground and have confidence you can conquer the most challenging feats we'll encounter, we want to talk to you. Join us, and help lay the foundation for a decentralized future. Currently looking for: Remote Mobile Engineer - React Native Job description As a Mobile-App Developer, you will be a part of the team that works on the development of the Bitfinex mobile applications. This includes: New Features - Bitfinex continuously strives to create innovative new features in order to provide the most professional trading experience for customers. These are developed and deployed using agile methodologies, to ensure the user experience remains the best in the industry. Scalability - The mobile application must remain effortlessly smooth, responsive, and real-time for customers as the platform continues to scale to accommodate new user growth. Data Visualization - The data we present to our users is the result of tailored algorithms, on top of the incredible amount of data our platform produces daily, and we continue to experiment with new ways to display this most effectively. Design - Build beautiful reactive applications and trading tools. To enjoy this role, you should possess the personal attributes and experience outlined above. On top of this, we expect you to be: Comfortable with high-availability concepts. Highly proficient in JavaScript and ES6+. Thoroughly experienced with React, React-Native (mainly around Expo), Redux and the core principles surrounding these. Familiar with modern front-end pipelines and tools. Experienced with WebSockets, RESTful based APIs. Interested in bringing diverse, innovative applications to life. Interested in modernizing and optimizing different mobile or web applications. Knowledge in native languages (Swift/Kotlin) and familiarity with native build tools (Xcode/Android Studio) is advantageous.

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. If you are based near Cheltenham, you are more than welcome to work from our office at any time. Our team enables the delivery of high-quality software to a variety of environments through technical skills, process implementation and software management, anchored in a continuous innovation culture. As a DevOps Engineer at Ripjar you will be responsible for ensuring the reliability and security of the infrastructure that underpins our development and operational services. You will play an active role in supporting and continuously improving our core infrastructure offering, providing a solid foundation upon which we can deliver cutting-edge solutions to our customers. Automate the deployment, operation and maintenance of systems in a hybrid cloud environment using Infrastructure as Code and Configuration Management tooling. Administer systems and applications hosted on Linux-based systems. Design, deploy and maintain IP networks. Improve code security by integrating security testing tools into build and deployment pipelines. Implement effective monitoring of the reliability and security of applications and infrastructure services. We can work in partnership to identify your strengths and provide you with the training necessary to fill any gaps. Strong experience of administering and securing Linux hosts on both virtual and physical infrastructure. Extensive experience using Infrastructure as Code and Configuration Management tooling, e.g. AWS, Azure. Experience of administering IP networking in a corporate environment. Experience of automating tasks using languages and tools such as Bash, Python, JavaScript, and GitHub Actions. Knowledge of how to effectively use security testing and monitoring tooling, e.g. Knowledge of how to configure monitoring tooling for application and infrastructure metrics, e.g. Application Security best practice including identifying potential threats and vulnerabilities in applications and cloud infrastructure, designing secure software systems, and implementing robust security measures Competitive base salary per year DOE ~ Fully remote working ~25 days annual leave + your birthday off, rising to 30 days after 5 years of service ~Flexible working hours ~ Life assurance ~ Company Share Scheme ~ Private Family Healthcare ~ Employee Assistance Programme ~ Company contributions to your pension ~ Enhanced maternity/paternity pay ~ Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Location The senior Full-Stack Engineer will be an integral part of our Engineering teams in EMEA.This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity AI is the fastest-growing line on our customers' cloud bills - and the hardest one to see. Model APIs, managed inference, GPUs, and a growing fleet of agentic coding tools each report spend differently, and most teams still can't answer the basic questions: what are we spending, on which workloads, for which teams, and is it worth it. Our AI cost visibility product, part of DoiT Cloud Intelligence, exists to answer them. We're hiring a Senior Full-Stack Engineer into our R&D team to own this product end-to-end - from the Go services that ingest and model AI spend, through the APIs that expose it, to the React interfaces where FinOps practitioners and platform engineers make decisions. This is a young product in a category being defined right now. You'll shape how it works, not just implement someone else's spec, and there is a short line from your work to what customers see. You'll work AI-augmented from day one. We expect you to use AI across your whole workflow - not as an occasional autocomplete - and to have real opinions about where it earns its place and where it doesn't. Responsibilities • Owning features end-to-end. This is the core of the role. Take a problem from understanding the customer's pain, through design and implementation, to release, monitoring and iteration. You define what done looks like and you own the outcome - reliability, user experience and measurable impact included. Propose the work you think should happen; you're not here to wait for a spec., • Knowing the product and the domain. Understand how AI spend actually works - token and model pricing, inference and GPU economics, how usage rolls up to teams and initiatives - and how FinOps practitioners reason about it. You should be able to explain why a feature matters to a customer as clearly as how it's built, and bring that judgement into every design decision., • Working AI-augmented. Use AI daily across the full span of your work - exploring the codebase and unfamiliar vendor APIs, prototyping approaches, generating and reviewing code, debugging, writing tests and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Full-stack delivery. Design, build and scale backend services in Go and product experiences in TypeScript and React. Turn large volumes of cost and usage data into interfaces that make the answer obvious - clear, fast and trustworthy enough to base financial decisions on., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform. Raising the bar. As a senior engineer, set the standard for the team: thoughtful design reviews, guard-rails that let customers succeed, and engineering practices that let us move fast without breaking trust. Mentor peers and share what you learn. Qualifications • 7+ years of professional software engineering experience, including multi-tenant SaaS products, with a track record of owning features or products end-to-end in production, • Strong Go for backend services - APIs, data processing, and the operational realities of running them, • Strong TypeScript and modern React, with a good eye for how data should be presented, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the data model through to the interface, • Experience building on public cloud (GCP preferred; AWS or Azure), and working proficiency in SQL against an analytical store such as BigQuery, • Product-oriented thinking - you care as much about why you're building something and whether it works for users as you do about how it's built, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, and where they fell short, • Strong knowledge of software engineering practices, design patterns and architectural principles, and the ability to set direction for others, • Comfortable with ambiguity in a fast-moving market - you can figure out the right problem to solve, not just the right solution, • Excellent communication skills in English, both written and verbal Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious Bonus Points • Knowledge of FinOps and FinOps products would be a strong plus., • BA/BS degree or equivalent practical experience., • Demonstrating a portfolio of what you've built in your career so far Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values . Sounds too good to be true? Check out our Glassdoor Page . We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com .

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. Team mission: Our team enables the delivery of high-quality software to a variety of environments through technical skills, process implementation and software management, anchored in a continuous innovation culture. What you’ll be doing: As a DevOps Engineer at Ripjar you will be responsible for ensuring the reliability and security of the infrastructure that underpins our development and operational services. You will play an active role in supporting and continuously improving our core infrastructure offering, providing a solid foundation upon which we can deliver cutting-edge solutions to our customers. Key tasks: • Automate the deployment, operation and maintenance of systems in a hybrid cloud environment using Infrastructure as Code and Configuration Management tooling., • Administer systems and applications hosted on Linux-based systems., • Design, deploy and maintain IP networks., • Create robust automated solutions to allow development teams to self-serve routine infrastructure requests., • Improve code security by integrating security testing tools into build and deployment pipelines., • Implement effective monitoring of the reliability and security of applications and infrastructure services. The successful candidate should have these skills: We recognise that demonstrable skills in all these technologies is not easy to find. Don’t let that stop you from applying! We can work in partnership to identify your strengths and provide you with the training necessary to fill any gaps. • Strong experience of administering and securing Linux hosts on both virtual and physical infrastructure., • Extensive experience using Infrastructure as Code and Configuration Management tooling, e.g. Ansible, Terraform, Helm., • Experience of configuring, managing and securing public cloud infrastructure, e.g. AWS, Azure., • Experience of administering containerised applications using Kubernetes and Docker., • Experience of administering IP networking in a corporate environment., • Experience of automating tasks using languages and tools such as Bash, Python, JavaScript, and GitHub Actions., • Knowledge of how to effectively use security testing and monitoring tooling, e.g. SAST and SIEM products., • Knowledge of how to configure monitoring tooling for application and infrastructure metrics, e.g. Prometheus, Datadog, Open Telemetry Candidates with the following background will be of particular interest: • Experience contributing to incident response across a complex microservice-based application, • Application Security best practice including identifying potential threats and vulnerabilities in applications and cloud infrastructure, designing secure software systems, and implementing robust security measures Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Gearset is the leading DevOps platform for Salesforce - our users can build and manage many aspects of their Salesforce development from within Gearset, from complex CI/CD pipelines to disaster recovery. The Gearset platform is a standalone tool that sits outside of the Salesforce platform, integrating via public APIs only. So while our engineering team doesn't develop within the Salesforce environment, our users do. So we work closely with those domain experts to build novel solutions to the unique challenges they face, enabling them to make their Salesforce changes quickly and safely. This means we can identify and react to issues quickly and delight our users by getting improvements to them as fast as possible. As a product-driven company founded by engineers, we know the value of a great engineering culture, teamwork and tight feedback loops. Check out this video to see what it's like working as an engineer in our Belfast office. \What are the opportunities for a Principal Software Engineer at Gearset? Our small engineering teams start from a few core principles but evolve over time. Our tech stack includes C#, React, TypeScript, Postgres, AWS and Kubernetes. You'll become familiar with our pragmatically chosen stack, but you'll also help us define what great looks like. A track record of creating a positive business impact outside of writing code. Previous experience as a full-stack engineer, including experience working directly with customers You can read more about our engineering values here Familiarity with C#/.NET, JavaScript/TypeScript and React Expertise with an OOP language (eg. Java, C++) and a modern JS framework (eg. Angular, Vue.js) Experience working in an agile development team, where you've delivered incremental small slices, and are comfortable with reacting to meet user needs Salary is £78k - £90k+ (depending on experience) This role is based in our Cambridge office but with the flexibility to work from home when you need to Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year Free lunch in the office Life Insurance & critical illness cover Discounted gym membership, as well as a range of health and wellness benefits Opportunity to join our Long Term Incentive scheme \Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including Sonos, Intercom, TripAdvisor, Sage and Salesforce. Alongside our Glassdoor score of 4.3/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK. About the engineering team Some of us studied computer science;

Technical Project Manager iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts. Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation. Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations. Deliver technical workstreams within large-scale projects as part of wider project teams. Proven project management experience managing technical projects from concept to delivery. Familiarity with software engineering and AI tools for rapid software prototyping. Ability to manage full project lifecycles, from initial concepts to trials and POCs. Excellent stakeholder management, with the ability to build trust with senior leaders and engineers. Experience in identity & access management (IAM), workforce authentication, or fraud prevention PMP, PRINCE2, agile or equivalent certification 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) ~ Growth Shares allocated after passing probation (6 months of service) ~ Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme ~ Work Overseas Perk - Work globally for up to 2 weeks ~ Life Assurance ~ SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family ~ Award winning L&D platform with personal allocated training budgets ~ Enhanced paid family leave ~ Pension - 5% employee, 3% employer ~ Flexible hybrid working environment ~ Free Barista Coffee/Tea, biscuits with fruit in the WeWork office ~ Free access to WeWork discounts and free online well-being sessions ~ Private Health cover including Dental, Optical, and Audiology ~50% off monthly gym memberships ~ Apple watches significantly discounted based member vitality status ~ Weekly rewards - Free coffee with Café Nero ~ Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status ~ Up to 25% cashback at Waitrose when buying healthy foods ~Discounts on Weight Watchers ~50%-80% off Comprehensive Private Health screenings We firmly believe psychological safety is key to building and nurturing great teams. We're a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. We're committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.

⯠About CAI ⯠CAI Software builds digital work execution platforms and software solutions that help manufacturing businessesâ¯operateâ¯with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology.â¯Our team consists ofâ¯~800 employeesâ¯worldwideâ¯whoâ¯work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.⯠⯠⯠CAI Business Units and the Markets We Serve ⯠CAI Software is organized into three business unitsâ¯- Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve.â¯This structure allows our teams to stay close to customer needs whileâ¯operatingâ¯with the scale and support of a global software company.⯠⯠⯠⯠This role is part of our⯠Graphic Communications â¯business unit, whichâ¯serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.⯠⯠â¯â¯ CAI is looking for a⯠Project Manager to join ⯠our Graphic Communications Segment operations team.⯠This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.⯠Job Description: In this role, you will beâ¯responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.⯠This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.⯠Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. If you are based near Cheltenham, you are more than welcome to work from our office at any time. Our team enables the delivery of high-quality software to a variety of environments through technical skills, process implementation and software management, anchored in a continuous innovation culture. As a DevOps Engineer at Ripjar you will be responsible for ensuring the reliability and security of the infrastructure that underpins our development and operational services. You will play an active role in supporting and continuously improving our core infrastructure offering, providing a solid foundation upon which we can deliver cutting-edge solutions to our customers. Automate the deployment, operation and maintenance of systems in a hybrid cloud environment using Infrastructure as Code and Configuration Management tooling. Administer systems and applications hosted on Linux-based systems. Design, deploy and maintain IP networks. Improve code security by integrating security testing tools into build and deployment pipelines. Implement effective monitoring of the reliability and security of applications and infrastructure services. We can work in partnership to identify your strengths and provide you with the training necessary to fill any gaps. Strong experience of administering and securing Linux hosts on both virtual and physical infrastructure. Extensive experience using Infrastructure as Code and Configuration Management tooling, e.g. AWS, Azure. Experience of administering IP networking in a corporate environment. Experience of automating tasks using languages and tools such as Bash, Python, JavaScript, and GitHub Actions. Knowledge of how to effectively use security testing and monitoring tooling, e.g. Knowledge of how to configure monitoring tooling for application and infrastructure metrics, e.g. Application Security best practice including identifying potential threats and vulnerabilities in applications and cloud infrastructure, designing secure software systems, and implementing robust security measures Competitive base salary per year DOE ~ Fully remote working ~25 days annual leave + your birthday off, rising to 30 days after 5 years of service ~Flexible working hours ~ Life assurance ~ Company Share Scheme ~ Private Family Healthcare ~ Employee Assistance Programme ~ Company contributions to your pension ~ Enhanced maternity/paternity pay ~ Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. Founded in 2012, Bitfinex was one of the first professional platforms set up to accommodate for the booming inte rest in crypto currency trading. Since then, our team has gained invaluable experience whilst cementing our spot as the go-to platform for digital asset traders and institutions. Our aim is to create a free and accessible global digital economy by disrupting the current financial services industry. Our team is entirely remote , composed of individuals with an ownership mentality; Each member of the team is a highly motivated self-starter that is comfortable with autonomy and believes in lifelong learning. Join us and help lay the foundation for a decentralized future. As a Front-end Developer, you will be a part of the team that works on the development of the Bitfinex web and mobile applications. These are developed and deployed using agile methodologies, to ensure the user experience remains the best in the industry. Scalability - The web application must remain effortlessly smooth, responsive, and real-time for customers as the platform continues to scale to accommodate new user growth. Data Visualisation - The data we present to our users is the result of tailored algorithms, on top of the incredible amount of data our platform produces daily, and we continue to experiment with new ways to display this most effectively. Design - Build beautiful react ive applications and trading tools. Highly proficient in JavaScript and ES6+. Thoroughly experienced with React , Flux, SASS, Redux and the core principles surrounding these. Familiar with modern front-end pipelines and tools. Inte rest ed in modernising and optimising different web applications.

Gearset is the leading DevOps platform for Salesforce - our users can build and manage many aspects of their Salesforce development from within Gearset, from complex CI/CD pipelines to disaster recovery. The Gearset platform is a standalone tool that sits outside of the Salesforce platform, integrating via public APIs only. So while our engineering team doesn't develop within the Salesforce environment, our users do. So we work closely with those domain experts to build novel solutions to the unique challenges they face, enabling them to make their Salesforce changes quickly and safely. This means we can identify and react to issues quickly and delight our users by getting improvements to them as fast as possible. As a product-driven company founded by engineers, we know the value of a great engineering culture, teamwork and tight feedback loops. Check out this video to see what it's like working as an engineer in our Belfast office. \What are the opportunities for a Principal Software Engineer at Gearset? Our small engineering teams start from a few core principles but evolve over time. Our tech stack includes C#, React, TypeScript, Postgres, AWS and Kubernetes. You'll become familiar with our pragmatically chosen stack, but you'll also help us define what great looks like. A track record of creating a positive business impact outside of writing code. Previous experience as a full-stack engineer, including experience working directly with customers You can read more about our engineering values here Familiarity with C#/.NET, JavaScript/TypeScript and React Expertise with an OOP language (eg. Java, C++) and a modern JS framework (eg. Angular, Vue.js) Experience working in an agile development team, where you've delivered incremental small slices, and are comfortable with reacting to meet user needs Salary is £78k - £90k+ (depending on experience) This role is based in our Cambridge office but with the flexibility to work from home when you need to Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year Free lunch in the office Life Insurance & critical illness cover Discounted gym membership, as well as a range of health and wellness benefits Opportunity to join our Long Term Incentive scheme \Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including Sonos, Intercom, TripAdvisor, Sage and Salesforce. Alongside our Glassdoor score of 4.3/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK. About the engineering team Some of us studied computer science;

Gearset is the leading DevOps platform for Salesforce - our users can build and manage many aspects of their Salesforce development from within Gearset, from complex CI/CD pipelines to disaster recovery. The Gearset platform is a standalone tool that sits outside of the Salesforce platform, integrating via public APIs only. So while our engineering team doesn't develop within the Salesforce environment, our users do. So we work closely with those domain experts to build novel solutions to the unique challenges they face, enabling them to make their Salesforce changes quickly and safely. This means we can identify and react to issues quickly and delight our users by getting improvements to them as fast as possible. As a product-driven company founded by engineers, we know the value of a great engineering culture, teamwork and tight feedback loops. Check out this video to see what it's like working as an engineer in our Belfast office. \What are the opportunities for a Principal Software Engineer at Gearset? Our small engineering teams start from a few core principles but evolve over time. Our tech stack includes C#, React, TypeScript, Postgres, AWS and Kubernetes. You'll become familiar with our pragmatically chosen stack, but you'll also help us define what great looks like. A track record of creating a positive business impact outside of writing code. Previous experience as a full-stack engineer, including experience working directly with customers You can read more about our engineering values here Familiarity with C#/.NET, JavaScript/TypeScript and React Expertise with an OOP language (eg. Java, C++) and a modern JS framework (eg. Angular, Vue.js) Experience working in an agile development team, where you've delivered incremental small slices, and are comfortable with reacting to meet user needs Salary is £78k - £90k+ (depending on experience) This role is based in our Cambridge office but with the flexibility to work from home when you need to Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year Free lunch in the office Life Insurance & critical illness cover Discounted gym membership, as well as a range of health and wellness benefits Opportunity to join our Long Term Incentive scheme \Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including Sonos, Intercom, TripAdvisor, Sage and Salesforce. Alongside our Glassdoor score of 4.3/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK. About the engineering team Some of us studied computer science;

Location Our Full Stack Software Engineer will be an integral part of our R&D team. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity Cloud spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. You'll own DoiT's Integrations Framework and the experience built on top of it. This is a chance to define what a great integration experience looks like: a customer connects a new vendor in minutes, sees at a glance that their data is flowing, and handles credential rotation, reconnects and backfills themselves without thinking twice. On the framework side, you'll make adding the next vendor a small, well-understood piece of work rather than a project - so coverage grows as fast as the vendor landscape does. You'll work AI-augmented from day one. Integration development is spec-driven work against constantly changing third-party APIs: one of the highest-leverage places to apply agentic AI tooling. We expect you to use it across your whole workflow and to have real opinions about where it earns its place. • Building new integrations. This is the core of the role. Design and ship integrations against third-party billing and usage APIs - authentication, incremental sync, rate limits, error handling, schema drift - and invest in the Integrations Framework itself, along with testing harnesses and scaffolding, so the tenth integration takes a fraction of the effort of the first., • Working AI-augmented. Use AI daily across the full span of your work - exploring unfamiliar codebases and third-party APIs, prototyping approaches, generating and reviewing code, debugging, writing tests, and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Integration management experience. Build the interfaces customers use to connect, configure and trust their integrations: health and status visibility, actionable error states, credential and key rotation, and clear feedback when something needs attention., • Self-service by default. Design self-service into the framework from the start - backfills, reconnects and diagnostics that customers and internal teams run themselves., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform., • Implementing features end-to-end. From proposal, through spec and implementation, to maintenance. You're expected to propose things you think would be a good addition, not wait for a spec., • 3+ years of professional software engineering experience, shipping and owning features in production, • Strong TypeScript , including modern frontend work - React preferred, • Hands-on experience with Go , or strong backend experience in another language (Python, Java, Node.js, C#) with genuine enthusiasm for ramping up in Go quickly, • Real experience designing and consuming REST APIs , and integrating third-party APIs with all the mess that entails: auth flows, pagination, rate limits, partial failures, breaking changes, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the database through to the interface, • Working proficiency in SQL, • Experience developing solutions in the cloud and/or using cloud services (GCP, AWS or Azure), • A user-facing instinct for operational tooling - you care whether the error message actually tells someone what to do next, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, • Strong knowledge of software engineering practices, design patterns and architectural principles, • Demonstrated passion for creating high-quality web/SaaS apps, • Excellent communication skills in English, both written and verbal, • Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious, • Experience building integration platforms or extensibility frameworks as a core part of a product, • Experience with cloud or SaaS billing data - AWS/GCP/Azure cost and usage exports, AI vendor billing data, marketplace billing, or the FOCUS specification, • Experience with Google BigQuery, or with data pipelines and orchestration tooling (Dagster, Airflow), • Experience building AI-powered product features (LLM integration, intelligent automation), • Exposure to FinOps practices or cloud financial management products, • BA/BS degree or equivalent practical experience Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values . Sounds too good to be true? Check out our Glassdoor Page . We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team , where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. • Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything., • Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there., • Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy., • Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that., • You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several., • You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance., • You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it., • You'll have developed and coached your product team to be doing their best work., • You'll be someone people look to for how things should be done, living our values and product principles., • Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market., • Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why., • Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team., • Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues., • Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable., • Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership., • Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways., • Experience working in the Salesforce ecosystem, • A background in sales, customer success, or product marketing, • Experience of helping scale a product function by forming a new group, • Some software engineering experience, even if only limited, • Salary is £120k–£155k (depending on experience), • Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget of up to £1,500 per year, • Top-end hardware provided, free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover, • Discounted gym membership and a range of health and wellness benefits

Ensures that Healthcare Irelands minimum standards are delivered in all units. The Benefits Paid annual leave The chance to be part of a growing Healthcare company Continuous professional development and training Values-led culture Overtime available Opportunities for progression Pension plan (if ap

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We're looking for an experienced Mechanical Design Engineering Manager to lead a small engineering team while remaining hands-on with product development.

WHAT WE ARE LOOKING FOR? We are seeking to appoint an experienced Programme Manager to lead the design, delivery, governance and evaluation of a portfolio of strategically important enterprise development programmes available to businesses based across the island of Ireland. KEY DUTIES AND RESPONSIB

Warehouse Development Project Lead the planning and delivery of warehouse improvements projects, including: Review the existing warehouse layout and recommend improvements. Key Competencies Leadership Project Management Change Management Strategic Planning Decision Making Team Development Communicat

WHAT WE ARE LOOKING FOR? We are seeking to appoint an Assistant Director to support the Director of Enterprise Development in leading InterTradeIreland's enterprise portfolio, which currently focuses on entrepreneurship and innovation, and supporting them in the delivery of the organisation's strate

Self-serve today represents a meaningful part of Paddle's revenue. This role owns the commercial mandate to grow that significantly. Not just to run self-serve, but to build the strategy for where and how it scales, and execute against it. We're hiring a Director of Self-Serve to take full commercial ownership of Paddle's self-serve motion, running and scaling it as a business line. Self-serve is a material and fast-moving part of our revenue, and it needs an owner who thinks in unit economics, not just funnel metrics. You'll set the strategic direction, and work across Finance, Product, Engineering, Demand Generation, Partnerships, and RevOps to align everyone behind it. Getting this right is a genuinely cross-functional endeavour, and your ability to bring people with you will be just as important as your commercial acumen. You'll operate with a small, focused team including engineering capacity. This is a role for someone who wants to build and run the engine hands on, not manage through layers. Own the line. Carry the commercial number for self-serve end to end, from acquisition through adoption, to revenue and net retention. Own the unit economics, and how they improve. Set the strategy. Form a clear commercial view of where self-serve creates value, ensure Finance and Product alignment, and translate it into a plan the business can execute against. Own activation and time-to-value. Evolve who and how we onboard through self-serve, how we nurture them through lifecycle stages, and the in-product experience that gets them to value fast. Increasing volume while decreasing time-to-value, not trading one for the other. You fundamentally approach the self-serve experience as a product, running structured discovery and experimentation, not defaulting to only marketing levers. Shape the demand. Define the customer profile that makes the economics work and work collaboratively with Demand Generation on the targeting you need, co-owning a single funnel against a shared ICP. Orchestrate cross-functionally. Codify the work into clear streams with clear owners, influence the Product, Engineering, and Risk roadmaps, and run a regular business cadence that keeps people aligned on priorities and impact. Deepen partner integrations. Work hand-in-glove with Partnerships to turn distribution relationships into deep well-integrated channels, owning the commercial outcome of partner-sourced volume. Build and run the engine. Design and run the experimentation, tooling, and tracking to improve funnel codification, time-to-value, activation, and conversion using AI where it raises velocity and quality, applied to the right customer. As the motion scales, you'll shape the team around it. Make the economics stack up. Working closely with finance you own self-serve pricing and packaging as a lever, to ensure profitable scale. Go get the answer yourself. When something doesn't add up, you pull the data, run the analysis, and don't wait to be handed a conclusion. Self-reliance is core to how you operate, not a fallback when support isn't available. You interrogate, not just observe. Live the ‘five whys’ principle, with the ability to take a plausible looking number, trend, signal and stress-test it until you've found the actual driver, not the first explanation that fits. You default to hypothesis and experiment before you default to opinion or output, treating the funnel as something to be iteratively shaped, not just optimised within. Given a mission, you don't let go of it. You have a real hunger to find and unlock value you believe is there, working through blockers, organisational, technical, or data. Deeply experienced in a PLG or self-serve motion in a high-growth tech business, where you've built and owned the funnel rather than a sales-assisted or enterprise motion, and have been accountable for the number, not adjacent to it. A commercial operator who has owned a revenue line, channel, or segment. Someone who operates in founder mode with the instinct to understand the economics, not just the funnel beneath them. You think like a product manager: prioritizing ruthlessly, scope experiments tightly, and see the boundary between growth and product as something to work across. Fluent at moving from data to a commercial conclusion, with the discipline to separate signal from noise and turn analysis into a clear decision rather than a list of observations. A sharp critical thinker who interrogates the brief rather than taking it at face value, challenges assumptions (including ours), and is as willing to conclude "this isn't where we should be investing" as to confirm the plan. A genuine cross-functional leader who has brought structure to messy, multi-team programmes, influenced roadmaps you don't control, and run the cadence that holds a programme together. A credible presence in front of senior stakeholders up to executive level; you communicate with clarity and authority and can take a room with competing priorities to a clear decision. Equally comfortable operating at altitude and dropping into the detail, and always coming back up with a point of view, not just findings. Able to use AI pragmatically; dynamic onboarding, predictive scoring, real-time segmentation, as a means to commercial outcomes, not an end in itself. At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training. We're a 'digital-first' company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations. We recognise that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration. Our Paddle hubs: In Europe: UK (London headquarters), Lisbon, Amsterdam and Dublin In North America: Toronto (Canada) Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work. To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.

At Flosum , we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us. We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly and build things right, you'll feel at home here. We are hiring a Director of Software Development to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a technical architect at heart who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale. • Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations., • Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR., • Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data., • Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations)., • Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them., • Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out., • Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies., • Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed., • 10+ years in software engineering with 5+ years leading development teams of 8–20 engineers., • Deep, current hands-on experience with Node.js (Express/Nest, async patterns, performance tuning, microservices)., • Working knowledge of the Salesforce platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns., • Proven technical architect background: designed distributed systems, API contracts, data models, and performance-critical solutions in production., • Track record of schedule compression —case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality., • Strong estimation and planning discipline in Agile/Scrum or Kanban environments., • Experience driving solution performance : profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces)., • Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices., • Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives., • Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks., • Ship the current roadmap on a compressed timeline agreed with leadership., • Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance., • Meet or exceed performance SLOs for the Node.js + Salesforce solution stack., • Retain and level-up the existing team while filling any skill gaps. At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.