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  • Credit Controller
    Credit Controller
    4 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Office Manager
    Office Manager
    22 days ago
    Full-time
    London

    Job Advertisement: office manager– Estate Agent (London, E7) We are a dynamic and growing estate agency based in London, E7, looking for a office manager to join our team. If you are organised, proactive, and have a passion for the property industry, we’d love to hear from you! Job Details: Position: office manager Location: London, E7 Working Hours: Monday to Friday, 10:00 AM – 5:00 PM Salary: Starting at £24,000 per annum + bonus & commission Key Responsibilities: • Providing administrative support to the estate agency team, • Handling tenants enquiries via phone, email, and in person, • Managing property listings and updating databases, • Coordinating appointments and viewings, • Assisting with marketing and social media updates, • General office duties to ensure smooth daily operations, • liaising with existing tenants and landlords, • manage maintenance issues, • rent collection, • Requirements:, • Previous experience in administration (preferably in real estate, but not essential), • Excellent communication and organisational skills, • Ability to multitask and work under pressure, • driving licence, • Proficiency in Microsoft Office and CRM systems, • A proactive and customer-focused attitude, • Benefits:, • Competitive salary with bonus & commission opportunities, • Career growth in a reputable estate agency, • Supportive and friendly work environment We look forward to welcoming you to our team!

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  • Care Assistant
    Care Assistant
    28 days ago
    Full-time
    London

    Job Description: Worcestershire County Council is seeking compassionate and reliable Care Assistants (Scale 2) to support adults with learning and physical disabilities across multiple locations in Worcestershire. This temporary agency role involves delivering high-quality, person-centred care in day centres and residential settings, promoting independence, and ensuring the safety and wellbeing of service users. Key Responsibilities: • Support individuals with personal care and daily living activities, • Encourage independence and community participation, • Follow care plans and maintain a safe, stimulating environment, • Apply moving and handling techniques and adhere to Health & Safety protocols, • Manage and respond appropriately to challenging behaviour, • Maintain accurate records and professional standards, • Work collaboratively with colleagues and supervisors Requirements / Essential Skills: • NVQ Level 2 in Care (or equivalent), • Experience supporting adults with learning disabilities or physical disabilities, • First Aid knowledge, • Strong communication, interpersonal, and problem-solving skills, • Wyre Forest Day Opportunities, Kidderminster, DY10 2JE: Mon–Fri, 09:00–16:00 (37 hours/week), • Exmoor Drive, Bromsgrove, B61 0TW: Shifts approx. 08:00–22:00, 7 hours per shift, • Worth Crescent, Stourport, DY13 8RR: Shifts approx. 07:00–14:00 (hours vary by schedule), • Contract: Temporary / Agency Pay: • Regular: £12.45/hr (PAYE), • Sunday: £18.68/hr, • Bank Holiday: £24.90/hr

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  • Marketing Executive
    Marketing Executive
    28 days ago
    £34000–£42000 yearly
    Full-time
    London

    Summer Dumpling is a dynamic and rapidly growing food & beverage brand specialising in premium dumplings and Asian inspired flavours. With a passion for quality, flavour innovation and memorable customer experiences, we’re expanding our presence – and looking for a driven Marketing Executive to join our team and help amplify our story. As our Marketing Executive you will take ownership of key marketing activities across the brand and play a pivotal role in raising awareness, driving foot-traffic and building customer loyalty. Your core responsibilities will include: • Develop and execute marketing campaigns (digital, social media, influencer collaboration) to increase brand visibility., • Manage social media channels, create engaging content (posts, reels, stories) and monitor performance metrics., • Coordinate marketing events, in-store activations, pop-ups and collaborations with other brands or local partners., • Assist in planning and executing email marketing, CRM programmes and customer engagement initiatives., • Monitor market trends, competitor activities and customer insight to inform strategy and optimise performance., • Work closely with the operations team, design & branding, and retail teams to ensure consistency of brand and messaging., • Track marketing budget, produce reports on campaign effectiveness and ROI, and make data-driven recommendations for improvement., • Support development of creative marketing materials (flyers, POS, digital ads) and collaborate with external agencies/designers as required. Who We Are Looking For • Minimum 2 years’ experience in marketing (preferably within F&B, hospitality or fast-moving consumer goods)., • Proven track record designing and delivering successful digital marketing and social media campaigns., • Strong content creation skills: excellent copywriting, visual sense, familiarity with social-platform formats., • Data-driven mindset: comfortable analysing metrics, extracting insight and optimising campaigns accordingly., • Energetic, creative, and proactive with a passion for food, lifestyle and consumer brands., • Excellent communication and interpersonal skills, with the ability to collaborate across teams and work effectively in a fast-paced environment. We prefer candidates with good Chinese language skills., • Experience with marketing tools/analytics (e.g. Google Analytics, Facebook Ads Manager, email-marketing platforms) is a plus.

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £35000–£40000 yearly
    Full-time
    London

    Doodle Recruitment Ltd is a trusted recruitment agency dedicated to connecting talented individuals with rewarding opportunities. We pride ourselves on delivering outstanding staffing solutions tailored to the needs of both clients and candidates. We are seeking an ambitious and results-driven Business Development Manager to join our dynamic team. The successful candidate will play a key role in driving growth by building strong relationships with new and existing clients, identifying business opportunities, and ensuring high-quality service delivery. Key Responsibilities Develop and implement effective business development strategies to achieve sales targets. Identify and engage potential clients Build and maintain strong, long-lasting relationships with clients. Understand client staffing needs and work with our recruitment team to deliver tailored solutions. Conduct market research to identify trends and opportunities for expansion. Represent Doodle Recruitment Ltd at networking events and industry functions. Prepare and present business proposals, tenders, and reports. Requirements Proven experience in business development, sales, or account management (preferably within recruitment). Strong communication, negotiation, and presentation skills. Ability to build rapport quickly and maintain professional relationships. Self-motivated, target-driven, and highly organised. Knowledge of the recruitment will be a strong advantage. Job Type: 37.5 Hours (Full-Time) What We Offer Competitive salary and commission structure. Opportunities for career progression within a growing company. Supportive and collaborative team environment. Ongoing professional development and training. How to Apply If you are passionate about business growth and have the drive to succeed in a fast-paced recruitment environment, we’d love to hear from you

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  • Sales Executive
    Sales Executive
    1 month ago
    £20000–£45000 yearly
    Full-time
    London

    About Us At Princypl, we are a full-service design agency providing integrated solutions across branding, UI/UX design, and frontend development. Our two primary service lines, Branding and UI/UX, allow clients to access comprehensive design support without needing to coordinate across multiple vendors. We partner with visionary founders and businesses to create brands with purpose. Our work blends strategy and aesthetics, helping companies transform their identity and impact through world-class design and digital experiences. We’re in an exciting stage of growth and are expanding our Sales Department to bring in dynamic, client-focused professionals who are passionate about connecting businesses to powerful branding solutions. Role Overview We’re looking for a Sales Executive with a strong drive for success, excellent communication skills, and a natural ability to build relationships. You’ll play a key role in acquiring new clients, managing high-value leads, and securing multiple contracts each month, ensuring clients are guided smoothly through the onboarding stage. This is a full-time remote position. It’s ideal for someone who is enthusiastic about design, thrives on engagement, negotiation, and converting opportunities into long-term partnerships. This is a commission-based role, offering competitive percentage earnings on each closed contract, with high income potential for strong performers. Key Responsibilities • Identify, engage, and secure new business opportunities for the agency, • Manage the full sales cycle: from prospecting and outreach to negotiation and contract closure, • Maintain a high level of engagement with potential clients through calls, video meetings, and follow-ups, • Build and nurture strong relationships with business owners, startups, and decision-makers, • Present agency capabilities, case studies, and tailored branding solutions confidently, • Coordinate closely with the internal team to ensure a seamless handover and onboarding of new clients, • Use CRM systems to track leads, deals, and performance metrics, • Meet and exceed monthly sales targets and conversion rates, • Continuously seek new market segments and opportunities for agency expansion Skills & Qualifications • Proven experience in sales, business development, or client acquisition, ideally within a creative or service-based industry, • Exceptional communication and interpersonal skills - written and verbal, • Strong negotiation and closing ability with a focus on long-term relationships, • Highly organised, proactive, and self-motivated with a professional approach to remote work, • Comfortable managing multiple leads and priorities simultaneously, • Understanding of branding, design, or marketing services is a strong advantage, • Experience with CRM systems (e.g., Airtable, ClickUp, Notion CRM, or similar), • Confident presenting to clients via video calls and in written proposals What We’re Looking For We’re seeking someone who: • Can consistently secure multiple contracts per month, • Maintains high engagement and responsiveness with potential clients, • Works efficiently and independently while being aligned with team goals, • Is results-driven and values integrity and professionalism in client relationships, • Feels motivated by the commission-based structure and the opportunity to grow with the agency Why Join Us? At Princypl, you’ll be joining a team that values: • Creative excellence and deep strategy, • Collaboration and integrity, • Growth through purpose-driven design, • Empowering professionals to reach their potential You’ll play a defining role in our expansion, building relationships that bring our creative vision to new clients globally. How to Apply Please submit: 1. Your CV, 2. A brief cover note sharing your experience and what excites you about working in branding

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  • Social Media Associate
    Social Media Associate
    1 month ago
    £1200–£1300 monthly
    Part-time
    Brent, London

    E Commerce Social Brand Ambassador 💼 ECOM Brand Ambassador / Content Creator (Part-Time) 📍 Location: London 💰 Pay: £300 per week 🕒 Schedule: 3 days per week (including weekends) About Us: We’re a fast-growing eCommerce brand based in London, focused on lifestyle and innovation. We’re looking for a creative, camera-confident Brand Ambassador to represent our products across social media and help us grow our online presence through engaging content. Your Role: You’ll be the face of the brand online — creating unique and attention-grabbing content that connects with our audience and builds trust. Key Responsibilities: Create high-quality Reels, TikToks, and Facebook videos promoting our brand Post and engage across your own social channels to drive awareness Develop fresh, creative content ideas that align with the brand’s image Work with our marketing team to plan and deliver weekly content Occasionally attend photoshoots or campaign events in London What We’re Looking For: ✅ A social media presence with an active following (micro or mid-tier) ✅ Proven experience creating short-form videos and Reels ✅ Experience working with brands or agencies in social media roles ✅ Confident on camera with great communication skills ✅ Based in or near London, available for weekend content days What We Offer: ✨ £300 per week for 3 flexible days (including weekends) ✨ Work with a rapidly growing eCommerce brand ✨ Creative freedom and professional development ✨ Potential long-term brand partnership opportunities

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  • Advertising Assistant
    Advertising Assistant
    1 month ago
    £33400–£42000 yearly
    Full-time
    London

    We are seeking a dynamic and creative Advertising and Marketing Associate to join our growing team. In this role, you will support the development, execution, and evaluation of advertising and marketing campaigns across multiple channels. You will work closely with senior marketing staff to help build brand awareness, attract new customers, and drive business growth. Key Responsibilities: • Assist in planning, developing, and implementing marketing and advertising campaigns., • Coordinate promotional activities, events, and digital content., • Conduct market research to identify trends, competitors, and customer preferences., • Monitor and report on the effectiveness of campaigns, using analytics tools., • Write and edit content for marketing materials, including brochures, emails, ads, and social media posts., • Manage and update the company’s website and social media platforms., • Liaise with external vendors, agencies, and media partners to ensure timely delivery of marketing materials., • Support the creation of visual content in collaboration with designers and multimedia teams., • Maintain marketing databases, mailing lists, and customer relationship management (CRM) tools. Qualifications: • Bachelor’s degree or experience in Marketing, Advertising, Communications, or a related field., • 1–3 years of experience in a similar role (internships may be considered)., • Strong understanding of digital marketing tools, social media platforms, and analytics., • Excellent written and verbal communication skills.

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  • Service Manager
    Service Manager
    2 months ago
    £32000–£37000 yearly
    Full-time
    London

    As a Service Manager at Normanshire Care Services Ltd, you will be responsible for overseeing care and support operations within at least one service area, ensuring compliance with contract specifications. Candidates should possess either an NVQ Level 3 or 5, along with relevant management qualifications. A thorough understanding of CQC KLOE and experience with diverse client groups is crucial. Familiarity with MCA and DOLs, as well as budgeting and staff management experience, is required. Key Responsibilities: • Collaborate with the Service Manager to manage service rotas and organize stakeholder meetings., • Ensure timely repairs and compliance with safety regulations., • Conduct support planning and risk assessments, maintaining high-quality documentation., • Develop Personal Emergency Evacuation plans and handle complaints transparently., • Supervise and develop staff, manage agency usage within budgets, and oversee financial transactions., • Implement safeguarding policies, conduct audits, and facilitate key working sessions., • Support service users with benefit applications and lead pre-admission assessments., • Ensure effective medication administration. Qualifications: • NVQ Level 3 or 5, • Relevant management qualifications Skills: • Strong numeracy and literacy, • Proficient in IT, • Excellent communication and organizational skills, • Ability to multitask and work flexibly, • Leadership and team management abilities Join Normanshire Care Services Ltd to make a meaningful impact by providing high-quality, person-centred care. You will work shifts, including nights if needed, and engage in "On Call" duties to ensure the wellbeing of those we serve.

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