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  • Delivery Driver
    Delivery Driver
    hace 1 día
    £14.5–£15 por hora
    Jornada completa
    Nine Elms, London

    Produce Network, a London-based fresh produce wholesaler, is seeking a reliable Night Driver to join our warehouse team. We supply premium produce to restaurants across London, and this hybrid role is crucial to our operation. This is a vital, hands-on position that combines warehouse work with delivery responsibilities. You'll spend the first half of your shift in the warehouse, meticulously loading orders, and the second half on the road, ensuring fresh produce reaches restaurant kitchens before they open. You are the final link in our supply chain, and your professionalism at a kitchen's back door at 5 AM directly influences their perception of our company. Key Responsibilities: • Warehouse Duties (11 PM – ~2:30 AM – 6 AM):, • Delivery Duties (Driving the route across London):, • Post-Route (After delivery, ~6 – 7 AM):, • Ongoing: What You'll Bring: • Essential:, • Strongly Preferred:, • Nice to Have: The Schedule (Please read carefully): This role involves sleeping during the day and working while London sleeps. The initial 3–4 hours of your shift will be dedicated to warehouse tasks, not driving. If you have prior experience with overnight shifts (delivery, warehouse, security, hospitality), you'll understand the rhythm. If not, please consider carefully if this schedule aligns with your lifestyle; we prefer you make this decision now rather than after three weeks on the job. What We Offer: • Competitive pay of £15 per hour (for an average of ~45 hours/week)., • A performance bonus of £500 at 90 days, contingent on clean attendance and no delivery-related customer complaints., • A company van provided for work use, with fuel expenses covered., • A stable, permanent role – we are not an agency, do not offer zero-hours contracts, or gig work., • The opportunity to be part of a small, close-knit team where everyone knows each other., • Clear pathways for growth into senior positions within the company.

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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    hace 2 días
    Jornada completa
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

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  • Marketing Manager
    Marketing Manager
    hace 2 días
    £50100 anual
    Jornada completa
    London

    About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

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  • Sales & Events Manager
    Sales & Events Manager
    hace 3 días
    £40000–£45000 anual
    Jornada completa
    London

    Sales Event Manager Inspired By: Head of Events Supported By: Junior Events Assistant Events Coordinator We curate beautiful spaces with vibrant atmospheres for great times. As our Sales Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands on role that requires flexibility in your working week, as a HQ team we don't subscribe to a 9-5 working day and work to the business needs. What You'll Be Getting Up To: Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business. Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly. Plan and deliver private, corporate events and Weddings with confidence, creativity, and precision. Oversee and develop two direct reports, supporting their growth and ensuring team targets are met. Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals. Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts. Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards. Maximise sales opportunities by upselling venue features and additional services. Keep online listings up to date, ensuring photos, descriptions, and promotions are current. Represent the brand at exhibitions and showcases to promote the group and its venues. Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date. Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics. Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time. Manage invoices and payment schedules, working collaboratively with our finance team. Who You'll Be: A hospitality professional with at least 3 years of event sales management experience, confidently delivering events for 500+ guests and managing budgets over £50k. Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events. Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight. Background in hospitality within an agency, bar and restaurant group, or hotel environment. Skilled in managing third-party relationships and supplier partnerships to uphold operational quality. An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams. Detail driven and highly organised, ensuring accuracy and flawless event delivery. Commercially minded with a focus on revenue growth, pipeline management, and conversion success. A supportive leader who fosters a culture of development and collaboration within the team. Motivated, proactive, and resilient when working toward ambitious sales targets and business goals. Benefits \& Best Bits Comission structure incentives Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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