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Head of Contact Centres Who we are Integrated Care 24 (IC24) is a leading not-for-profit Social Enterprise, providing innovative and patient-focused urgent care services. We are driven by our mission to deliver exceptional care to the communities we serve while supporting the wellbeing and development of our colleagues. As a Social Enterprise, we reinvest into our people and services, enabling us to make a real difference across the health and care landscape. We are passionate about delivering high-quality, inclusive care that supports better patient outcomes and experiences. Through strong partnerships, innovative technology, and a commitment to our values - Innovation, Care, Respect and Excellence - we’re helping to shape a more integrated, responsive healthcare system. The Role We’re looking for a dynamic and strategic Head of Contact Centres to lead the operational delivery of our virtual contact centre services, including NHS 111 and other non-face-to-face care navigation functions. Reporting to the Deputy Divisional Director of Integrated Urgent Care (IUC), this is a key leadership role responsible for managing a large, dispersed workforce operating both remotely and across multiple sites. You’ll provide both strategic direction and hands-on operational leadership to teams delivering vital 111 services, clinical advice, call handling, and clinical validation. You will champion performance, quality and colleague experience across our contact centre model - ensuring we meet regulatory, contractual and digital standards. You’ll also build strong relationships with system partners and internal stakeholders to support seamless, integrated service delivery. Above all, you’ll foster a culture of professionalism, inclusion, and continuous improvement - creating a place where people feel empowered, supported and inspired to deliver exceptional care. What you’ll need To succeed in this role, you’ll need to bring: • Proven leadership experience within a large-scale contact centre, • Experience managing dispersed, multi-site or remote teams at scale, • A strong track record of delivering operational performance and quality outcomes, • Excellent stakeholder engagement skills, including working with commissioners, regulators and partner organisations, • Strategic thinking, with the ability to lead change and continuous improvement, • A passion for people – developing and supporting colleagues, promoting wellbeing and driving inclusion, • Confidence in working with data, technology and digital systems to drive decision-making and improvements, • Knowledge of NHS 111, IUC or similar urgent care services would be a plus but not required What you’ll get • Up to £60,000 basic salary (DOE), • Generous Annual Leave entitlement (increasing with service), • Learning & development opportunities to support your career journey, • Access to our health and wellbeing initiatives, including free 24/7 counselling support, • NHS Blue Light Discount Card, • Colleague recognition and reward schemes, • Access to NHS pension scheme or company pension, • The opportunity to make a real impact within a growing Social Enterprise We believe that inclusion and belonging are fundamental to excellence at IC24. We’re committed to building an environment where every colleague - regardless of background, ability or identity - is empowered, respected, and feels they belong. Our Colleague Resource Groups (CRGs) - including Gender Equality, Cultural Inclusion4All, LGBTQ+Friends, and Disability Confident - are integral to this mission. We encourage applications from under‑represented groups and welcome requests for reasonable adjustments during the recruitment process. If you’d like to find our more information – please contact our Recruitment Partner Lucy on

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do: • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results., • You will be ambitious and hungry to learn., • You will always strive to do your best., • You will be enthusiastic and have a positive disposition., • You will embrace challenges head on, with a willing can-do attitude., • You will want to be part of our success story. What you'll be doing: • As All Store Manager you will have complete responsibility for each and every area of the Restaurant., • You will be responsible for the profitability of your restaurant and have a keen eye and impact on each line of cost control in your restaurant., • You will be hands-on in supporting your Head Chef to achieve their Food Cost targets by ensuring adherence to spec, monitoring yields, checking orders and ensuring all our products are available at all times., • You will recognise labour as the biggest cost control centre in your restaurant and plan rota's well and minimise team turnover through great hiring, brilliant training and engaging your team., • You will deliver an exceptional guest experience across each & every shift., • You will be able to work all sections of the Kitchen with total confidence., • You will engage your team to keep them motivated, well informed, and passionate about YO! A natural communicator, you will use a variety of mediums to keep your team up to date and in the know., • People development is key as you rotate responsibilities around your Head Chef, Deputy Manager, Sous Chef & Team Leaders and challenge your team to develop., • You will be passionate about retaining your Team and know your turnover figures off by heart, you will know succession planning is key and are always one step ahead in ensuring you have the right people in the right place., • You will keep your people safe and happy with sound HR knowledge and coaching. You will be comfortable in dealing with HR situations and know where to seek the right advice., • You will utilise all feedback available to make well informed decisions on how to further improve the guest experience., • You will be keeping in tune with your local environment, you're always on the lookout for innovative ways to drive sales in your restaurant. We're proud to offer: • Fantastic working hours, • Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic me

We are seeking an enthusiastic and motivated.This is an exciting opportunity for someone with the right personality, drive, and positive attitude to support the delivery of key projects.Assist with project activity planning and sequencing, including quality, risk, and time planning using Microsoft P

As Lead Mechanical Engineer, youll be responsible for the mechanical design and development of next-generation electric drive systems. Are you an experienced Mechanical Engineer looking for an exciting leadership role within a pioneering, forward-thinking business?. Our client is at the forefront of

Experience in a business development or sales role within cleaning or other soft service streams. My client, a leading service provider, is seeking a Business Development Manager to help drive Cleaning growth across The East.

Training & Self-Development: Engage in ongoing professional development by attending sales capability meetings and. Sales & Customer Engagement: Implement a structured sales plan, engaging with salons regularly to foster relationships, drive consultative selling, and identify new business opportunit

Define objectives for the Marketing function in partnership with the senior leaders of the organization and of the leadership team. Drive implementation / execution of Marketing strategies and tactics to achieve key results as set on a quarterly and annual basis. Empower Marketing team leads across

Represent WPS on the Wates Group sustainability leadership team and contribute to group-wide progress. Collaborate with Group leaders, clients, and suppliers to drive systemic change and deliver net zero, nature-positive outcomes. Wates Group is one of the UK’s leading family-owned development, bu

Are you ready to take ownership of your territory and drive exceptional growth in the ever-changing beauty industry? Do you have the tenacity and consultative skills to build lasting partnerships with salon owners while consistently exceeding ambitious targets? My client is seeking a driven Ac

Our client is seeking a Director of Innovation and Growth to lead and drive their product development across data science, AI/ML, and market research functions. As a member of the leadership team, this role will define the vision, strategy, and execution roadmap for future growth, ensuring the products remain market-leading and deliver exceptional value to clients. You will shape the strategic direction of market intelligence services, manage a team of specialists across data analytics, and machine learning, while ensuring continued innovation and competitive differentiation in a rapidly evolving market. About You You are a strategic leader with deep expertise in market research, data science, and emerging technologies. You have demonstrable experience in scaling research operations, building high-performing teams, and translating complex market intelligence into actionable business insights and products. You possess strong technical foundations with hands-on experience in data analysis, statistical modelling, and emerging AI/ML technologies. You understand both the commercial imperatives of a growing business and the technical challenges of delivering world-class market intelligence at scale. You are passionate about the energy transition and have proven experience in serving clients across the value chain across offshore wind and/or other energy sectors. Key Responsibilities Strategic Leadership & Vision • Define and execute innovation and growth strategy aligned with company goals, • Identify emerging market trends, technologies, and methodologies that create competitive advantage, • Drive product innovation and build business cases for new initiatives, ensuring alignment with client needs and market trends while supporting the companies ambitious growth objectives, • Lead strategic positioning and market entry strategies for new geographies and sectors Team Leadership & Development • Recruit, develop, and manage an agile team of professionals including data analysts and ML engineers, • Implement team-wide quality processes and performance management systems, • Foster a culture of innovation, continuous learning, and commercial excellence, • Provide mentorship and career development opportunities across the organization Product Development & Delivery • Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams, • Guide internal product development through innovative approaches to content creation, data visualization, and subscription service delivery beyond AI/ML applications, • Drive integration of AI/ML capabilities into core product offerings to improve client value and increase productivity, • Establish KPIs and metrics to measure product success and client impact Technology & Innovation • Champion adoption of cutting-edge technologies including LLMs, machine learning, and advanced data analytics, • Oversee development of predictive models, supply/demand forecasting systems, and automated data processing workflows, • Ensure innovation initiatives are scalable, commercially viable, and differentiated in the market., • Collaborate with IT teams to ensure scalable, cloud-based infrastructure supports research operations Client Excellence & Business Development • Maintain deep understanding of client needs across the offshore wind and other relevant, • Partner with commercial and client-facing teams to translate innovation into revenue growth., • Engage directly with strategic clients to understand evolving needs and co-create solutions., • Represent the company at global conferences, industry forums, and thought leadership platforms. Experience & Skills Required Essential • Master’s degree in Business, Engineering, Mathematics, or related quantitative discipline, • 10+ years senior leadership experience in market research, consulting, or related fields, • 5+ years’ experience in offshore wind, or other energy and maritime sectors, • Proven track record managing teams of technical professionals, • Demonstrated expertise in data analysis, statistical modelling, and database management, • Strong understanding of AI/ML technologies and their commercial applications, • Excellent written and verbal communication skills with ability to present to C-suite audiences, • Experience with Python, SQL, Excel, and statistical analysis tools Highly Desirable • MBA or equivalent advanced business qualification, • Experience with LLMs, machine learning model development, and cloud computing platforms, • Track record of successful product development and commercialization for high-growth subscription-based market intelligence providers, • Experience serving clients across offshore wind value chain (developers, OEMs, financiers, government), • Knowledge of GIS systems and maritime operations

Assistant HR Business Partner – Our NHS Client is Recruiting (Band 7) Location: Norwich Band: Band 7 Contract: Permanent / Full-time Our NHS client is looking for an experienced and forward-thinking Assistant Human Resources Business Partner to join their HR team. This is a senior-level opportunity to support one of the Trust’s four Divisions, providing strategic HR input and delivering people-focused solutions that make a real difference to staff and patient care. As part of the HR Business Partnering team, you will work closely with senior managers, supporting the implementation of HR and OD strategies, advising on complex employee relations matters, and leading on workforce projects and change initiatives. Key Responsibilities: • Provide professional HR advice and solutions to divisional leadership teams, supporting delivery of organisational objectives., • Support performance management, absence, capability and complex employee relations cases., • Analyse and interpret HR data to support decision-making and identify workforce priorities., • Promote effective workforce planning, recruitment and retention initiatives., • Lead and support organisational change programmes, including TUPE and restructures., • Develop policies, training and guidance in line with employment law and best practice., • Contribute to divisional workforce KPIs, governance arrangements and risk management., • Act as a role model for NHS values and promote staff engagement and inclusion. About You: We’re looking for someone with proven HR expertise in a large and complex organisation, confident working with senior leaders and able to influence at all levels. You’ll combine technical HR knowledge with strategic awareness and strong interpersonal skills. You will bring: • CIPD Level 7 (or equivalent experience)., • MCIPD membership (essential)., • Significant experience as an HR specialist in a complex environment., • Strong knowledge of employment law and its application., • Experience of leading on projects and organisational change., • Excellent influencing, problem-solving and decision-making skills., • Strong IT and HR data analysis skills. Desirable: • Master’s level qualification (or equivalent experience)., • Previous NHS experience. What’s on Offer: • A senior HR role within a respected NHS organisation., • The chance to shape HR delivery and workforce strategy within a large division., • Opportunities to lead projects and drive meaningful organisational change., • A supportive and collaborative HR team environment., • Ongoing professional development and progression opportunities. Interested? If you’re ready to step into a senior HR role and help shape the future of people management in the NHS, we’d love to hear from you. Apply today with your CV and a covering letter.

Programme Lead (m/f/d) Emagine Consulting London, United Kingdom Programme Lead (m/f/d) Emagine Consulting London, United Kingdom. Posted 2 days ago Remote Job Contract £800pd inside IR35 We are looking for a Programme Lead to drive a major initiative aimed at enhancing and optimizing our KYC (Know

A leading international gaming and entertainment company is seeking a Director of Cyber Security to lead their Security Operations Centre, manage security engineering teams, and drive strategic cyber security transformation across their global operations. Hands-on technical knowledge of cyber securi

Press Tab to Move to Skip to Content Link Global Indirect Tax Technology Sales Manager. The objectives of the SaaS CoE are twofold: Operational management of Tax and Law SaaS solutions and Sales enablement and support to drive the market success of these solutions In joining the SaaS CoE, you will h

Providing technical leadership to drive up levels of technical expertise and best practice across the Machine Learning discipline, leading by example and mentoring others. You’ll be empowered to work across the collective identifying the most impactful areas and leading solution development. You��

Overview The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Establish the Customer Success Function to enable BioPhorum to drive member / custom

This job offer is presented to you through one of our partners. We have been at the forefront of gambling for over 2 years, and our dynamic team of execution specialists plays a pivotal role in consolidating the efforts of multiple departments to drive growth.

We collaborate with the world's leading universities and tech companies to design rigorous, career-focused learning experiences. About The Role We're hiring a Senior Programme Manager to lead the next wave of digital learning innovation at FourthRev. In the early phase, you will be the primary drive

Salary: GBP70000 - GBP100000 per annum Lead Data Scientist - Adtech Business I am recruiting for a Lead Data Scientist to drive innovation in machine learning and data-driven solutions, particularly within AdTech. Lead Data Scientist (L3RPEY-EE99B2CA) London, England.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable result

Are you ready to be part of the future? About the job We are seeking an experienced Technical Project Manager to oversee and guide development efforts on a project. This role involves working with developers, product managers, and the CTO to drive project success to steer development efforts while b

Leverage unique USPs to drive sales offerings that meet client needs. Manage sales pipelines, forecasting, and reporting effectively via CRM. Experience with CRM and proficiency in Microsoft Office.

Design and build scalable backend and frontend components for core products Help establish technical standards, best practices, and delivery processes across the engineering team Drive feature development from concept to deployment, working autonomously or in small teams Collaborate with engineering

Support new business by contributing to pitches and creative proposals, helping with new projects with clear creative direction. Mentor and manage across the creative teams (art and design) to help set clear creative goals, drive quality standards, and nurture professional growth. Align cross-discip

Responsibilities Define brand marketing strategy and content creation, mapping it with quarterly goals; Lead and oversee the day-to-day execution of marketing programs, strategies and multi-channel digital marketing execution Drive out deliverables from the team and extended marketing team Collabora

We are recruiting Field Sales Executives promoting the work of some of the countrys most prestigious charities. Youll get a basic salary of £25.4K with the opportunity to earn £45K+ in OTE. What youll get: £25.4k guaranteed basic salary. Regular incentives and bonus (giving a realistic OTE £45k) Weekly pay Healthcare plan worth up to £900 per annum. Award winning training and on-going support. Generous referral scheme. Pension plan. Shopping discounts at over 30,000 retailers. Long service awards - includes extra holiday, cash gifts and additional healthcare. Career development opportunities. Your Role: Join one of the countrys most successful face-to-face charity fundraising organisations, speaking to members of the public and signing them up for a regular donation or sponsorship to nationwide charities. Well provide you with full training, but confidence, resilience and strong communication skills are a must. Your Company: Apply for a role today as a Private Site fundraiser at Charity Link and youll be working for a company with over 30 years of experience. We are actively searching for people with face-to-face field sales skills to work on behalf of some of the nations best known and respected charities. When you join Charity Link youll be part of sales teams with a wealth of experience and who are passionate about fundraising. We believe this is due to the support we give, and the understanding that the hard work you do should be recognised more than financially but with opportunities for career progression and provision of a strong all-round package for our people and teams. Life as a charity fundraiser is an exciting one. If you're confident, optimistic, resilient and love talking to people, this could be your next role! At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyoneregardless of background, identity, or lived experiencefeels valued, respected, and empowered to thrive. Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates. Whether youre new to the sector or bringing years of experience, we welcome passionate individuals who share our commitment to making a difference. Apply now and take your next step as a charity field sales executive for Charity Link. TPBN1_UKTJ

You will drive growth for clients by bringing together performance marketing, lifecycle marketing and brand strategy, driven by commercial thinking and sharp data insights. Key responsibilities will fall within growth strategy and planning, client and team leadership, and performance and innovation.

We are looking for a Mid-Senior Consultant to join our Strategy Consulting Team. You will work on a range of Revenue Management projects including pure consulting around pricing and promotion strategy, implementing our apps, and using their analytics to drive decision making.

Sign in to set job alerts for “Account Director” roles. Account Growth: Identify opportunities, design innovative solutions, and drive business expansion across new and existing accounts. Leadership & Strategy: Oversee a team of Customer Account Managers, developing a strategic approach to growt

Lead Mechanical Engineer - Norwich - Up to £80,000We are looking for a dynamic Lead Mechanical Engineer to take a central role in shaping the mechanical engineering direction of our cutting-edge electric drive systems.

Job Description Lead Mechanical Engineer - Norwich - Up to £80,000 We are looking for a dynamic Lead Mechanical Engineer to take a central role in shaping the mechanical engineering direction of our cutting-edge electric drive systems.

Volunteering with St John Ambulance strengthens communities. We are seeking a dynamic and dedicated individual to take on the role of Network Volunteering Services Lead. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering

Role: Contract UX Researcher / Designer. We're looking for a UX Researcher/Designer to drive strategic product developments for MVP delivery in four months, in a complex B2B environment.

We're working with a leading business in the UK agricultural sector who is seeking a skilled Sprayer Operative to join its team in Norfolk. This is a permanent, full-time role offering the opportunity to work with modern equipment in a dynamic and supportive environment. The Role You'll operate a self-propelled sprayer, delivering precise and timely applications of crop protection products and liquid fertilisers throughout Norfolk. Additional responsibilities may include haulm flailing, soil sampling, crop protection deliveries and potato fogging. About the Company As one of the UK's largest crop production and grain marketing businesses, this organisation employs over 1,000 people nationwide. With a turnover exceeding £1.5 billion, it combines deep agricultural expertise with a strong commitment to integrity and customer service. The company values initiative, professionalism, and a collaborative mindset offering a workplace where people drive success. What You'll Need • PA1 and PA2 qualifications (or a willingness to complete these, training is available), • Experience operating farm machinery, • A practical, adaptable approach to changing conditions, • Ability to work independently or as part of a team, • 25 days annual leave, with the option to purchase up to 5 days additional leave, • Up to 7% employer pension contributions, • Life insurance, • Enhanced paternity and maternity leave for eligible employees, • Learning and development support, • Employee assistance programme (for you and up to 5 close contacts), • Paid volunteer leave (2 days per year), • Access to employee networks (e.g. LGBTQ+, Women's Wellbeing, Neurodiversity), • Cycle to Work scheme, retail discounts, and free eye tests Apply now or call me, Hannah on , email or drop me a message on LinkedIn. Don't worry if your CV isn't up to date, just send what you have already, and we can sort the rest later. INDOTHER

Flexible package with strong incentives We’re working with a fast-growing, entrepreneurial agency on a mission to expand into new markets and we’re looking for a Head of Business Development to help drive that growth. We encourage applications for this role from all backgrounds and communities a

Are you a Senior Architectural Technologist ready to drive forward high-profile projects and leave your mark on the built environment? This is your opportunity to join an ambitious consultancy where technical expertise is celebrated, and your career will accelerate alongside award-winning work. As a

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occu

As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. Your role as a Software Engineer is not just about writing code; it's about creating tangible outc

Join Home Support Matters and Make a Real Difference. Whether you drive or not, if you're caring, reliable and want to support people in your local community—. Access to workplace mental health first aiders.

Are you a creative marketing professional ready to take ownership of a complete marketing operation?.Do you thrive in a dynamic, multi-disciplinary environment where your strategic vision can drive real business growth?.My fantastic client is seeking an exceptional Marketing Manager to lead all aspe

Job Description Lead Mechanical Engineer - Norwich - Up to £80,000 We are looking for a dynamic Lead Mechanical Engineer to take a central role in shaping the mechanical engineering direction of our cutting-edge electric drive systems.

Job Description Lead Mechanical Engineer - Norwich - Up to £80,000 We are looking for a dynamic Lead Mechanical Engineer to take a central role in shaping the mechanical engineering direction of our cutting-edge electric drive systems.

Proven experience as Head of Sales B2B, Sales Director, or a similar senior sales leadership role. We are looking for an experienced and motivated Head of Sales to lead our sales department, drive revenue growth, and build strong long-term client relationships. Strong track record of meeting or exce

The Fluke Program Management Office is seeking a Program Manager to drive business growth by applying program management skills.Fluke is the world leader in professional electronic test tools and software; your programs will help keep the world up and running by developing and delivering rugged, rel

EMEA Sales Director, ISV Embedded Solutions. Drive embedded support and licensing sales with ISVs to exceed quarterly and annual bookings targets.

The Business Development Director (BDD) drives strategic enterprise growth by shaping and securing multi-year, high-value partnerships with global OEMs. Drive complex deal cycles from discovery through contract negotiation, targeting fleet owners, rental companies, and enterprise accounts. Business

Network Design Specialist (740 Waterside Drive, Bristol, United Kingdom)Recruiter: Daniel McCarthyCareer Grade: D Internal Closing Date: 18/9/25With over 175 years of heritage, BT is now the flagship business brand of BT Group. Capturing, analysing and presenting this data insightfully and rel

Ensure team KPIs are met to deliver value and drive cost savings.