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Vehicle Administrator Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: Vehicle Administration Activities: • Oversee vehicle administration: road tax renewals, motoring offences, cherished plate transfers, V5 management, and travel documentation ., • Manage daily correspondence related to fines, DVLA notices, and vehicle seizures to minimize escalations and resolve issues promptly., • Provide exceptional customer support through effective communication channels (phone, email and online tools) to resolve queries and complaints in a timely manner., • Build and maintain relationships with suppliers, retailers, and vehicle manufacturers to negotiate goodwill and support, aiming for significant cost savings and service enhancements., • Identify and implement process improvements to enhance departmental efficiencies and reduce costs and improve the customer jopurney., • Ensure accurate data processing and integrity across all operations, maintaining compliance with governance guidelines., • Work collaboratively within the team, supporting cross-training and adherence to departmental objectives., • Educated to GCSE/A-Level equivalent., • Experience in a customer service setting or experience in automotive industry, • Strong interpersonal skills at all management levels., • Effective organizational and time management skills., • Proactive and able to react quickly. Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday businessEncouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background 4741537

Collections Advisor Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:As a Collections Advisor you will be responsible for optimising customer contact to provide support and guidance on forbearance options available to the customer in line with FCA regulations on Borrowers in Financial Difficulty, Tailored Support Guidance, Fair Treatment of Vulnerable Customers and other related FCA guidance. You will balance customer needs against customer outcomes and company brand values. Supporting management in change activities to enable process improvement and regulatory compliance. • Using business and product knowledge to provide options for customers to ensure best possible outcome for their situation., • Gather information from the customers responses, document carefully and sensitively., • Ensure ongoing monitoring of identified vulnerability cases to support the customer and minimise negative customer impact and business losses., • Complete Income and Expenditure tool to gain full understanding of customer’s current, and future, financial commitments in order to identify appropriate next steps., • Obtain validation and demonstrate forbearance in line with FCA guidelines by agreeing realistic, affordable, and sustainable repayment plans, balancing customer needs with business requirements in line with the Assessing Affordability Work Instruction on all secured and unsecured agreements., • Identify, qualify and reduce potential risks when managing and resolving agreement breaches which could result in the loss of the vehicle., • Manage negotiation with both customers and authorized third parties, • Working closely with Financial Crime and Risk, accelerating cases for further action when the asset is at risk., • Maintain the service level agreement for all correspondence, both email and white mail, to be completed within 48 hours., • Liaising with internal/external departments to complete investigations into contractual issues., • Proactively review customer accounts to identify and resolve any future problems before they arise., • Highlight cases which have irregularities and provide feedback on potential high-risk cases. Inform underwriting & credit risk to ensure trends/areas of improvement are identified., • Responsibility for fully reviewing cases to ensure that default notices are issued after appropriate consideration of all factors such as payment plan outcomes, ASKMid checks, Keeper Enquiry, CRA review and in the case of possible breaches, receipt of relevant documentation to satisfy potential breach., • Providing dedicated support to the families of deceased customer cases in line with FCA guidelines., • Experience in a Collections related environment, or working within Customer Services industry, preferable in financial services (desirable)., • Strong administration & communication skills., • The ability to be organised working within timescales and attention to detail is key., • Knowledge of DPA, CCA, FCA, Consumer Duty, GDPR & Money Laundering, • Experience of working with vulnerable customers (desirable)., • Analytical and objective approach to problem solving. Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development. Ensuring protection against discrimination and fostering respect in everyday business. Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation.Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background 4739893

Description Software Engineer – Back-end (Java/Python/BPEL) Location: Farnborough, UK Clearance Level: High DV - 'Developed Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate. Are you ready for your next challenge? We have a requirement for a security-cleared Software Engineer based in the UK working at our Farnborough site and remotely. Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. WHAT WILL YOU BE DOING? As a result of some exciting programme wins, we currently have a permanent vacancy for a Software Engineer to support the development and transition into live of a new IT application and infrastructure solution providing support to a critical operational end user. The Software Engineer will provide input and expertise to maintain alignments with best practices and recommending system/code/process improvements. They will also support the development of junior Software engineers in the program/team. This individual is expected to create an environment for innovation and technical mentoring. You will be self-motivated and be able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges. The successful individual will be expected to: * Provide DevOps skills engaging in a scrum team being an active part of its delivery and continuous improvement * Develop, test, document and deploy elements of the solution and ensure KT is appropriate for the movement into service * Work with delivery teams to design and implement and integrate modern, scalable products using a range of existing, new and emerging technologies * Collaborate with the wider teams seeking to learn and improve with every sprint * Communicate effectively across organisational, technical and political boundaries, understanding the context of the delivery WHO DO WE NEED? We are looking for someone with excellent organisation, communication and development skills who has: * Experience with agile software development methodologies, working in a scrum team, estimation, ticket creation and management, engagement in demos, retrospectives and continuous process improvement * Understanding and experience of the importance of secure by design and delivering within a secure environment * An understanding of DevOps tooling including Ansible, Jenkins and other pipeline technologies * Good knowledge & experience with development in, and software engineering best practices for: * Java, Python, BPEL * Good experience of containerisation concepts and tools such as Docker and Kubernetes (AKS) * Experience of system integration methodologies * Good knowledge & experience of API development and management, including rigorous test and assurance processes * Good general knowledge of Networking Technologies including load balancing, firewalls, SMTP, DHCP and DNS * Good knowledge of Windows Server Environments, including OS build, AD integration from design to implementation and support * Good knowledge of Linux Environments including network administration, and networking protocols/functions (e.g., HTTP, HTTPS, SSL/TLS, SMTP, DNS) * Good general knowledge of Microsoft Stack technologies such as M365, MS Exchange & CLI tooling such as PowerShell * General knowledge of database technologies such as including MS SQL, PostgreSQL and Cassandra * Experience with Web Services, APIs and Data Distribution Protocols * Experience of building, developing and configuring cloud infrastructure * Good analytical and problem-solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer * Possess excellent written and verbal communication skills Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: * Contributory Pension Scheme * Private Medical Insurance * 33 days Annual Leave (including public and privilege holidays) * Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) * Dynamic Working * Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plan that will enhance your future. #THEO If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Come join us and make a difference in the world! Discover more at ___ NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote based on your location. Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: • Apply software updates, and perform technology upgrades, • Conduct installations of new software, and troubleshoot related issues efficiently., • Proactively review metrics, and address potential database performance, and backup concerns., • Communicate professionally with customers, and provide innovative solutions., • Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: • Experience with Oracle Database Management including upgrades for single-instance environments., • Experience in installing and maintaining software on Solaris, Linux, or MS Windows., • Deployment of Apache Tomcat-based web applications, enhancing web services capabilities., • Strong aptitude in direct customer interaction via video, telephone, and email., • Eligibility for UK Security Clearance Desirable Skills/Experience: • Expertise in Apache Web Server configuration and management, optimizing web app performance., • Proficiency in Unix shell scripting, streamlining administrative tasks and automation., • Experience in scripted database and software backups and recovery, ensuring data security., • Knowledge of Microsoft IIS Web Server configuration and management., • Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/ sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A fantastic selection of flexible benefits to suit your individual needs, • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

How have you used data and Excel to drive profitable growth across key customer accounts, particularly within digital or online-led channels? What experience do you have managing Amazon Vendor Central, and how do you ensure operational excellence while collaborating with internal teams such as Customer Service, Logistics, Marketing and Finance? Can you share an example of how you’ve identified a commercial opportunity or risk within an account and translated insight into a clear action plan that delivered measurable results? We are looking for a commercially driven and analytically minded Key Account Manager – Digital to join our Sales team and drive growth across key UK customers. You will play a pivotal role in managing profitability, analysing performance data and developing accounts within the Digital & Stationery channels especially. Your ability to work with digital tools, Excel and commercial insights will be central to your success. The successful candidate will have experience with Amazon Vendor Central, demonstrating the ability to manage day-to-day operations, resolve tickets efficiently, and ensure seamless collaboration across departments, including, but not limited to Customer Service, Logistics, Marketing and Finance, to uphold best practices and drive operational excellence. You will act as an ambassador for a portfolio of well-established, market-leading brands within the creative, stationery and arts categories, across a broad UK product range Key Responsibilities: • Manage and grow the sales and the profitability of your portfolio, • Use data to drive decision-making and identify gaps, risks and opportunities., • Use Excel and digital tools to analyse sales, trends, costs and customer behaviour., • Produce reports, KPIs and forecasts for internal stakeholders and leadership., • Collect and interpret market and performance data to inform strategy., • Promote our product portfolio using catalogues, digital tools and trade promotions., • Maintain and grow relationships through meetings, calls and email engagement., • Deliver insight-led presentations and recommendations to customers., • Implement account and channel strategies aligned with margin and growth priorities., • Use data to match products and brands to customer needs., • Identify and pursue new business opportunities within your channel., • Deliver accurate demand planning and reporting., • Monitor performance vs budget and propose tactical actions when required., • Take ownership from order entry to invoicing and delivery, working closely with Customer Service., • Manage credit notes, complaints and service issues efficiently., • Liaise with internal teams to resolve problems and support customer expectations., • Meet customers and deliver impactful insights and analysis., • Share feedback with marketing, trade marketing and product teams. What We're Looking For: • Confident in a customer-facing and account management role., • Highly analytical with strong Excel and numerical skills., • Commercially minded with a solid grasp of margins, pricing, P&L and profitability., • Comfortable using digital tools and reporting platforms., • A critical thinker with a positive, proactive approach to growth and problem-solving., • Organised, results-oriented and able to manage multiple accounts and deadlines., • A strong communicator who builds trust and long-term relationships., • Able to translate data and insight into targeted actions and customer plans., • Attentive to customer feedback and able to share insights internally. Salary dependent on experience, plus bonus scheme offered If you are interested in this opportunity or would like to find out more, please contact Lewis Millican.

Business Development Representative Farnborough - mostly remote working Salary £35,000 - £40,000 base with up to £50,000 OTE. A leading organisation in the SaaS space is looking for a BDR to join the team to help continue the company's success. Key Responsibilities: Lead Qualification & Nurturing • Engage with inbound & outbound marketing leads via phone, email, social, and digital channels, • Qualify prospects based on defined criteria (industry fit, needs, budget, timeline, decision-makers), • Nurture early-stage opportunities to progress them to Sales Qualified Leads (SQLs), • Maintain accurate and up-to-date records in Hubspot CRM Sales & Marketing Alignment • Work closely with Marketing to provide feedback on campaign performance and lead quality, • Collaborate with Sales Executives to ensure smooth handover of qualified opportunities, • Support outbound initiatives, targeted campaigns, and account-based marketing activities, • Assist in building and refining lead qualification processes and messaging Events & Brand Presence • Support trade shows, exhibitions, partner events, and conferences, • Engage with attendees, qualify leads on-site, and ensure effective post-event follow-up, • Represent the company professionally as an ambassador for our brand and solutions Reporting & Insights • Report on pipeline activity, lead conversion rates, and qualification outcomes, • Provide regular updates to the Sales & Marketing Director, • Share market insights, competitor activity, and customer feedback 💷 Salary £35k-£45K base + OTE £50K 🌱 Pension 🚀 Excellent career progression 💪Many other great flexible benefits Please reach out for a confidential chat.

Salary: £30,000 - £35,000 basic, with £40,000 - £45,000 OTE. Location: Bracknell office, 5 days per week. Why this role? • A high-converting product with strong inbound interest and growing U.S. market presence., • Strategic new product gaining traction in a completely untapped vertical., • Join a small, focused team and play a central role in the company’s growth story., • Be the second sales hire, shaping both immediate revenue and long-term go-to-market strategy. About the company Our client is a UK-based SaaS company with a strong footprint in the U.S., offering two B2B software solutions that transform how organisations manage data and compliance at live events and in regulated sectors. • The first product is well-established in the North American market, with the majority of revenue coming from inbound leads and demo requests., • The second is a new innovation addressing a critical challenge in a compliance-heavy industry — with early traction but requiring conceptual, high-level selling to create new budget lines., • Both solutions are backed by strong marketing and operational support. The role This is a newly created position focused on prospecting, qualifying leads, and booking meetings for the sales team. Key responsibilities: • Generating outbound leads through phone, email, LinkedIn, and other tools, • Qualifying prospects to ensure ICP fit, • Booking discovery calls and demos for the senior sales team, • Using a CRM system and outreach tool to track and manage all activity, • Collaborating with marketing on messaging and campaign feedback, • Participating in weekly team meetings and sharing learnings What you’ll need to succeed • 12+ months' experience in a B2B sales or customer-facing role (recruitment, media sales, B2B telesales), • Excellent written and verbal communication skills, • High levels of drive, resilience, and curiosity, • Comfortable working with targets and KPIs, • Ability to pick up technical concepts quickly The application process There are three steps involved in the application process: • Introductory call with Market Recruitment to explore your fit for the role., • Interview with the CEO., • Task presentation and final-stage interview with senior leadership. If you’re an ambitious, strategic SaaS salesperson looking to be part of something that’s growing quickly — and enjoy working in-person as part of a tight-knit team — we’d love to hear from you.

Salary: £30,000 - £35,000 basic, with £40,000 - £45,000 OTE. Location: Bracknell office, 5 days per week. Why this role? • A high-converting product with strong inbound interest and growing U.S. market presence., • Strategic new product gaining traction in a completely untapped vertical., • Join a small, focused team and play a central role in the company’s growth story., • Be the second sales hire, shaping both immediate revenue and long-term go-to-market strategy. About the company Our client is a UK-based SaaS company with a strong footprint in the U.S., offering two B2B software solutions that transform how organisations manage data and compliance at live events and in regulated sectors. • The first product is well-established in the North American market, with the majority of revenue coming from inbound leads and demo requests., • The second is a new innovation addressing a critical challenge in a compliance-heavy industry — with early traction but requiring conceptual, high-level selling to create new budget lines., • Both solutions are backed by strong marketing and operational support. The role This is a newly created position focused on prospecting, qualifying leads, and booking meetings for the sales team. Key responsibilities: • Generating outbound leads through phone, email, LinkedIn, and other tools, • Qualifying prospects to ensure ICP fit, • Booking discovery calls and demos for the senior sales team, • Using a CRM system and outreach tool to track and manage all activity, • Collaborating with marketing on messaging and campaign feedback, • Participating in weekly team meetings and sharing learnings What you’ll need to succeed • 12+ months' experience in a B2B sales or customer-facing role (recruitment, media sales, B2B telesales), • Excellent written and verbal communication skills, • High levels of drive, resilience, and curiosity, • Comfortable working with targets and KPIs, • Ability to pick up technical concepts quickly The application process There are three steps involved in the application process: • Introductory call with Market Recruitment to explore your fit for the role., • Interview with the CEO., • Task presentation and final-stage interview with senior leadership. If you’re an ambitious, strategic SaaS salesperson looking to be part of something that’s growing quickly — and enjoy working in-person as part of a tight-knit team — we’d love to hear from you.

Managing Agent Contract Manager Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Salary £47,135 to £52,000 per year (depending on skills and experience) plus health cash plan and 34 days leave Permanent, Full-time (37.5 hpw) Hybrid working, based from our London (Liverpool St) or Reading office covering the south region We can’t offer a CoS for this role Home, a place where you belong Ready to take control of contracts that really matter? You’ll work with managing agents and external companies who look after our properties, holding them to account to ensure our customers receive great services that meet our high standards. You’ll build strong partnerships, solve problems quickly, and protect value for money. If you want a role where your influence counts, this is it. What you’ll do • Manage contracts with external agents. You’ll keep our properties safe and compliant with legal and regulatory requirements, • Monitor contact performance and take action. You’ll influence to achieve successful outcomes and ensure high standards are maintained, • Build trusted relationships with managing agents and resolve issues quickly, • Use data to monitor performance, drive improvements and influence future decisions This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have • Strong experience managing leasehold properties or working with managing agents, • Strong understanding of leasehold legislation and tenancy agreements, able to interpret legal documents. You’re skilled in monitoring contracts and ensuring contractor compliance, • Ability to build relationships and influence to achieve positive outcomes, • Confidence interpreting legal documents and resolving disputes We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits • You’ll work Monday to Friday. Our core hours are 9.00 am to 5.30 pm, with flexibility built in to meet the needs of our customers and you!, • Hybrid role with minimum 2 days in the office, remainder of days working in patch or from home, • You need an Enhanced with barring list (we pay for this), • 2 paid volunteering days each year, • Health cash plan saving you (and your children) £1140+ each year, covering dental, opticians, prescriptions and more, • Matching pension contribution (up to 7% and life insurance of 3x basic salary), • 800+discounts on shops, holidays, days out, tech and more Click APPLY NOW to see our Managing Agent Contract Manager Job Description, find out about us, for help to apply and for all our benefits. xrnqpay Roles can close early, so don’t wait. For reasonable adjustments, email

Learning Resource Centre Manager (Librarian). Contact: Katie Warner, HR Manager – Tel: 0118 978 0165, Email: holtschool@holt. We wish to appoint a first‑class librarian to manage the day‑to‑day operation of the Learning Resource Centre, support curriculum delivery, raise the profile of the l