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  • Office Assistant
    Office Assistant
    hace 2 meses
    £31580–£33880 anual
    Jornada completa
    London

    We are seeking a highly organised and reliable Office Assistant to join our team. In this role, you will be the backbone of our office, providing comprehensive administrative support and ensuring the smooth and efficient operation of our daily activities. The ideal candidate has excellent multitasking abilities, a positive attitude, and a strong work ethic. Key Responsibilities • Administrative Support: Manage and coordinate office procedures, including filing, data entry, and record keeping., • Front Desk Management: Serve as the first point of contact for guests and clients, answering and directing phone calls, and managing general email inquiries., • Communication: Handle all incoming and outgoing mail and packages. Take meeting notes and transcribe them into documents., • Supply & Equipment Management: Maintain and re-stock office supplies and ensure all office equipment, such as printers and copiers, is operational., • Scheduling & Coordination: Assist with scheduling meetings and appointments, manage calendars, and coordinate travel arrangements., • Event Planning: Assist in the organisation of company events and conferences., • Facility Upkeep: Help organize and maintain common office areas., • Special Projects: Support office staff and management with clerical tasks and special projects as needed. Qualifications and Skills • Experience: Proven experience in an administrative or office support role is preferred., • Education: A high school diploma or equivalent is required., • Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with calendar management and other office software., • Organisational Skills: Strong organisational and time-management abilities with great attention to detail., • Communication: Excellent verbal and written communication skills, with a positive and professional demeanor., • Problem-Solving: The ability to work independently, multitask, and prioritise tasks effectively.

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  • Business Development Manager
    Business Development Manager
    hace 2 meses
    £35000–£40000 anual
    Jornada completa
    London

    CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

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  • Hotel Manager £55000 - £60000 Yearly
    Hotel Manager £55000 - £60000 Yearly
    hace 2 meses
    £55000–£60000 anual
    Jornada completa
    Richmond

    We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence. Position Overview As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement. Key responsibilities • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services., • Maintain the highest standards for guest satisfaction, cleanliness and service quality., • Manage budgets, forecasts and financial performance to achieve revenue and profit targets., • Recruit, train and motivate staff to deliver consistent and exceptional service, • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing., • Ensure compliance with Health, Safety and licensing regulations., • Handle guest feedback and resolve issues promptly and professionally., • Maintain supplier and contractor relationships, overseeing purchasing and inventory control., • Report regularly to ownership on performance Requirements • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment, • Strong leadership and interpersonal skills with a hands on management style., • Excellent organisational, communication and problem solving abilities, • Sound knowledge of hotel systems (PMS, booking platforms), • A passion for guest service and attention to detail, • Flexibility to work evenings, weekends and holidays as required Preferred qualifications • Diploma or Degree in Hospitality Management or related field, • Experience with boutique or Independent hotel operations., • Knowledge of local tourism and events market Competitive salary £55 - 60K depending on experience

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