Rehabilitation Consultant
25 days ago
Leeds
Time Type: Full time Worker Type: Employee Effective administration of EO rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders The Opportunity To provide effective administration of European Operations rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. Your new role • Contributes to the preparation and implementation of the Rehabilitation team plans to ensure these include operational considerations for delivery, • Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service, • Undertake Internal and External Audit activities in line with requirements of the business, • Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings, • Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager, • Assist with delivery of all rehabilitation services to maximize customer satisfaction, • Work with QBE European Operations team to build and maintain relationships which support the acquisition and retention of profitable business, • Liaise with Underwriters and Risk Managers to identify QBE policyholders service requirements, • Work with panel providers and partners to contribute to effective supplier management, • Train staff on rehabilitation and medical issues to provide them with up to date and useful information, • Monitor referrals to ensure the prompt timely and effective handling of cases across a class of business, • Monitor fee structure to ensure cost effective service, • Actively coach and develop more junior / less experienced team members and Colleagues, • Develop own knowledge of standard procedures and processes, • Supports others in the team where appropriate to assist in the achievement of their objectives Preferred Competencies/Skills • MS office applications Word Excel Access PowerPoint and QBE IT systems, • Able to communicate effectively orally and in writing, • Able to produce detailed reports at various levels Preferred Knowledge • MI creation techniques and software; creation of reports, • Audit and relevant requirements Why QBE At My Best At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation (___ QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation ( ___Time Type: Full time Worker Type: Employee Effective administration of EO rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders The Opportunity To provide effective administration of European Operations rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. Your new role • Contributes to the preparation and implementation of the Rehabilitation team plans to ensure these include operational considerations for delivery, • Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service, • Undertake Internal and External Audit activities in line with requirements of the business, • Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings, • Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager, • Assist with delivery of all rehabilitation services to maximize customer satisfaction, • Work with QBE European Operations team to build and maintain relationships which support the acquisition and retention of profitable business, • Liaise with Underwriters and Risk Managers to identify QBE policyholders service requirements, • Work with panel providers and partners to contribute to effective supplier management, • Train staff on rehabilitation and medical issues to provide them with up to date and useful information, • Monitor referrals to ensure the prompt timely and effective handling of cases across a class of business, • Monitor fee structure to ensure cost effective service, • Actively coach and develop more junior / less experienced team members and Colleagues, • Develop own knowledge of standard procedures and processes, • Supports others in the team where appropriate to assist in the achievement of their objectives Preferred Competencies/Skills • MS office applications Word Excel Access PowerPoint and QBE IT systems, • Able to communicate effectively orally and in writing, • Able to produce detailed reports at various levels Preferred Knowledge • MI creation techniques and software; creation of reports, • Audit and relevant requirements Why QBE At My Best At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation ( ___Time Type: Full time Worker Type: Employee Effective administration of EO rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders The Opportunity To provide effective administration of European Operations rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. Your new role • Contributes to the preparation and implementation of the Rehabilitation team plans to ensure these include operational considerations for delivery, • Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service, • Undertake Internal and External Audit activities in line with requirements of the business, • Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings, • Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager, • Assist with delivery of all rehabilitation services to maximize customer satisfaction, • Work with QBE European Operations team to build and maintain relationships which support the acquisition and retention of profitable business, • Liaise with Underwriters and Risk Managers to identify QBE policyholders service requirements, • Work with panel providers and partners to contribute to effective supplier management, • Train staff on rehabilitation and medical issues to provide them with up to date and useful information, • Monitor referrals to ensure the prompt timely and effective handling of cases across a class of business, • Monitor fee structure to ensure cost effective service, • Actively coach and develop more junior / less experienced team members and Colleagues, • Develop own knowledge of standard procedures and processes, • Supports others in the team where appropriate to assist in the achievement of their objectives Preferred Competencies/Skills • MS office applications Word Excel Access PowerPoint and QBE IT systems, • Able to communicate effectively orally and in writing, • Able to produce detailed reports at various levels Preferred Knowledge • MI creation techniques and software; creation of reports, • Audit and relevant requirements Why QBE At My Best At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation (