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___What We'll Bring We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring We’re looking for a Customer Service Incident Coordinator (Greek Speaking) to join our growing Sontiq team. Day To Day You’ll Be • Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft, • Examine and analyse information to determine the severity of the fraud, breach and/or identity theft, • Exercises independent judgment in setting priorities to ensure that deadlines and due dates are met, • Provide professional and courteous customer service and expert assistance to clients and victims of a breach/fraud and/or identity theft, • Manage customer and client expectations, • Act as point of contact for customer, client and internal experts, • Gather, assemble and preserve facts, statements or affidavits and other evidence for use in breach remediation and resolving fraud and identity theft issues and claims, • Prepare letters, initiate telephone communications and acts as a liaison to creditor, law enforcement and government agencies, • Communicate clearly to customer the services and support offered, • Consults with potential and existing clients on breach incidents to determine if remediation is necessary and the requirements of the remediation., • Escalates and refers any incidents that require assistance from other internal departments, coordinates the discussions, meetings and updates Administrative • Identify, report, and articulate on current trends and unique client or customer situations to both internal and external parties, • Maintain current knowledge of all new laws and regulations pertaining to breach and identity theft, • Prepares written proposals for breach services that fit the situation, • Participates in project plan schedule development, monitoring and reporting, • Directs document and data transfers between company and clients, • Manage mailings: scrubbing data, producing letters, obtaining client approval and coordinating the delivery to mailing service, • Ensures timely communication to internal team members, clients and other 3rd parties such as client’s counsel, • Records and details relevant case notes into database with strong attention to detail and accuracy of information in a timely manner, • Ensures the closure of all resolved and confirmed Incident records and final report to the client /customer, • Accountable for the overall breach/fraud incident process efficiency and effectiveness, • If applicable, language translation for correspondence, reports , training documents, other internal documents as necessary, • If applicable, live Language interpretation between clients and internal departments regarding sales support, client training and incident management support calls with Forensic and Privacy experts Essential Skills & Experience • Must be fluent in Greek and English (Written and Verbal), • Experience in Customer Service Impact You'll Make What’s In It For you? At TransUnion you will be joining a friendly, forward thinking global business. Benefits As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: • 26 days’ annual leave + bank holidays (increasing with service), • Global paid wellness days off + a bonus day off to celebrate your birthday, • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan, • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools, • Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion – a Place To Grow If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility At TU We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you. Additional Support At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find Out More About Life At TU UK This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Specialist I, Customer Support Operations

NOTE : This is not an immediate need but we are planning for Q1 so we are growing our freelance list due to demand Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. Our role As a Freelance Strategist, you will work collaboratively with internal teams to add significant value - You will work closely with Client Services, Medical, Strategy and Creative, providing strategic stewardship to all projects. What you can expect to be doing: • Proven track record in both producing effective brand activities and being recognised for these activities in effectiveness awards, • Help the clients understand and implement the brand vision and purpose, • Ensure that your expertise and inputs are sought and valued across the client team, • Develop brand architecture for multi-product or multi-audience organizations., • Build naming conventions, product hierarchy, and sub-brand strategy when needed. What we’d like to see from you: • 5+ years’ experience as a brand strategist a creative agency setting, • Experience working with global pharmaceutical companies and creative briefs, • Strong research, storytelling, and analytical skills., • Ability to distil complex information into simple, compelling narratives.

Veeva Systems is building the industry cloud for Life Sciences to help companies work in a more efficient and connected way. Learn more about our products, vision and values, and status as a public benefit corporation on our ___. Consulting is changing, and we’re not like other firms. ___ was launched in 2019 and has grown quickly and organically to a global organization of over 400 people. Our team is focused on making the Life Sciences industry more efficient and effective through software, data, and consulting working together. We expect significant growth in Business Consulting as we look towards 2030, and are looking for great people to make it happen. The Role We are hiring high potential people who are early in their careers and want to pivot into Life Sciences Consulting through our Master Class Program. Breaking into business consulting after starting your career down a different path can be hard. As an alternative to an MBA, this program is intentionally designed as the entry path to shape experienced professionals as Business Consultants capable of making an impact for the Life Sciences industry. Early in the program, you will own key workstreams on customer-facing engagements to create high-impact business solutions while collaborating with team members at all levels of Veeva. You will be given the tools and resources to accelerate your consulting skills development. Our Business Consulting team builds effective business and operational improvement strategies powered by Veeva’s unique industry insights, and market-leading technology. Our offerings are focused on speeding drug development, launching treatments more effectively, and shaping the best engagement for our customers. If you’re graduating with an advanced degree or have 3-5 years of industry experience and are excited to pivot your career into consulting for a critical industry, Master Class is for you. The anticipated start date is April 2026. What You'll Do • Support and deliver all components of customer engagements (e.g., customer communications, workshops, stakeholder interviews, process and data analysis, managing timelines), • Collaborate with Business Consultants to create deliverables that optimize customer operating and engagement models, processes, and business performance, • Leverage Veeva’s software and data to pull through tangible business and operational solutions REQUIREMENTS | We are looking for people who meet the following requirements: • 3-5 years of experience from one of the following paths: Life Sciences Industry experience; Advanced Degree (PhD, PharmD, MD); or Other non-Consulting work experience, • Desire to work within an intense, challenging program and environment, • Excellent verbal and written communication skills, • A problem-solving mindset: anticipating issues early, analyzing, and proactively finding solutions, • A process-driven person who loves digging into operations, numbers, and other data to find opportunities for improvement, • High work ethic. Veeva is a hard-working company, • High integrity and honesty. Veeva is a PBC and a “do the right thing” company, and we expect that from all employees, • Willingness to travel up to 20% of your time per year. Travel varies per customer engagement, coworking, internal meetings, and events with your team THE PROCESS | Our process is different than most. It is designed to be fast, efficient and respectful. Here are the steps: • You submit your resume, short cover letter of questions, and take a personality test, • Within one week we will notify you via email if we would like to go to the next step or not, • The next step is a 45-minute interview with the Executive Leader of the practice, followed by a case exercise. You will have one week to prepare for the case exercise, • Within one week after this step, we will give you an offer, or let you know that we do not wish to move forward, • You will have two weeks to accept our offer or not. If you accept, we will hold a spot for you and expect you to show up on your start date. Accepting an offer and continuing to interview would be an ethical violation in our view Work Authorization: Qualified candidates must be legally authorized to be employed in the United Kingdom. Veeva is unable to provide sponsorship for employment visas for this position. Work Environment: Veeva is a Work Anywhere company. You can choose to work in an office or remotely from home on any given day of the week. There is no requirement to live near a Veeva office if a candidate is in proximity to an airport and able to meet travel requirements. #RemoteUK Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .