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Our client is a well-established and fast-growing provider of heating and home energy solutions, recognised for delivering high-quality products and exceptional after-sales support to customers across the South East. As part of their continued expansion, they are now seeking an experienced Head of Customer Service to lead their service operations and drive improvements across the department. This is an excellent opportunity for a proven service leader to take ownership of a busy customer service and engineering function, shaping processes, developing teams and ensuring a consistently high-quality customer experience. The successful candidate will oversee customer service delivery, technical support coordination and field engineering performance, ensuring the department operates efficiently, professionally and in line with wider business objectives. Head Of Customer Service - Position Remuneration • Salary: Depending on experience, • Hybrid Company Car, • Discretionary Annual Bonus, • Hours: 8:30am - 5:00pm, Monday to Friday, • Holiday: 25 days plus Bank Holidays (rising to 30 days after 5 years' service), • Additional Benefits: Life Insurance, Private Healthcare scheme, milestone birthday rewards and long-service awards Head Of Customer Service - Position Overview • Lead departmental performance - taking a key role in driving change, continuous improvement and the overall management of the service function as a business unit, • Oversee daily service operations - managing customer enquiries, complaints, technical support coordination and service performance while leading and developing the team to deliver an efficient, professional and customer-focused service aligned with business objectives, • Provide leadership to engineers and service teams - acting as line manager for field engineers and overseeing customer service advisors to ensure high standards of service and technical support, • Manage departmental strategy - maximising engineer efficiency, productivity and utilisation through effective planning, scheduling and resource allocation, • Develop strong stakeholder relationships - maintaining positive communication and collaboration with internal teams, installers and service partners, • Review and improve processes - continuously assessing and streamlining workflows across the service department, • Promote a customer-centric culture Head Of Customer Service - Position Requirements • Industry background - proven experience within the heating, boiler or home energy sector, with strong technical understanding of service operations, • Leadership of service functions - experience managing customer service teams and field-based engineers, ensuring high standards of service and operational delivery, • Operational management - background in overseeing daily service operations including enquiries, complaints, technical support coordination and service performance, • Resource planning capability - experience in scheduling, workforce planning and maximising engineer utilisation to meet customer demand, • Continuous improvement mindset - ability to review, streamline and enhance service processes to improve efficiency and customer satisfaction, • Stakeholder engagement - strong communication skills with the ability to build effective relationships with internal teams, installers and service partners, • Customer-centric approach - commitment to delivering a professional, responsive and high-quality customer experience, • Performance management - experience managing attendance, wellbeing, performance reviews and team development, • Commercial awareness - understanding of operational targets, KPIs and cost-effective service delivery, • Full UK driving licence - with the ability to travel to sites and regional locations as required Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

Role: Technical Director (JPC-118) Location: Sevenoaks Sector: Public & Private Sector Consultancy Salary: £120,000 - £160,000 Overview We are representing our client, a leading multidisciplinary construction and fire safety consultancy, in their search for a Technical Director (Fire Engineering). Based out of the Sevenoaks head office with hybrid working, this senior leadership role will act as the Technical Lead and Fire Engineering Advisor, driving technical excellence, governance, innovation and strategic growth across the fire engineering discipline. The position combines high‑level technical authority, team leadership, client engagement, business development and oversight of complex, high‑risk projects from concept through to remediation and completion. Clients • Developers, • Property companies, • Local authorities, • Housing associations, • Contractors, • Housebuilders Key Responsibilities Strategic & Technical Leadership • Lead the technical delivery of the fire engineering discipline across the business., • Set technical direction, standards and governance aligned with regulatory and industry best practice., • Provide strategic oversight from concept design through to remediation and completion., • Drive innovation in fire engineering, including digital tools, reporting systems and the “Golden Thread”., • Support Directors in shaping long‑term growth, service positioning and strategic client development., • Represent the business at industry forums, CPDs, technical panels and sector events., • Lead recruitment, succession planning and development of team structure., • Ensure integration of fire engineering with wider multidisciplinary services. Technical Authority & Quality Assurance • Provide expert technical authority on fire safety defects, façade risk and remediation strategies., • Lead complex technical analysis for high‑rise and high‑risk buildings, ensuring proportionate and compliant solutions., • Oversee and sign off FRAEWs, fire strategies, remediation recommendations and other technical outputs., • Lead peer reviews, technical audits and quality assurance processes., • Drive consistency and excellence across all fire engineering deliverables., • Oversee development of fire strategies, fire statements and Building Safety Case inputs. Client Engagement & Stakeholder Management • Act as senior technical advisor and primary escalation point for key clients., • Lead client engagement on complex and sensitive remediation schemes, including resident‑facing situations., • Translate complex fire engineering issues into clear, actionable advice for stakeholders., • Support Directors with business development, securing repeat work and expanding fire engineering services., • Maintain excellent communication with clients, contractors, residents and wider stakeholders. Programme, Governance & Operational Delivery • Work with Directors to improve efficiency, reporting systems and digital tools., • Lead and oversee technical fire engineering delivery across multiple projects., • Report regularly on project status, risks and performance., • Monitor quality of work and ensure compliance with company KPIs., • Provide strategic input into procurement, consultant appointments and contract documentation., • Lead bid submissions, framework responses and technical input into tenders., • Oversee implementation and continuous improvement of Quality Management Systems., • Develop technical templates, guidance notes and digital workflows. Team Leadership & Development • Communicate team requirements, performance expectations and development needs., • Mentor and support team members in technical development., • Develop future technical leaders within the fire engineering team., • Advise on technical risk relating to appointments and professional liability. Ideal Candidate Profile • 10+ years’ post‑qualification experience in fire engineering or fire safety consultancy., • Chartered or working towards chartership (IFE, CEng, MCIOB or equivalent)., • Extensive experience with:, • External wall systems (EWS1, FRAEW, PAS 9980), • Residential, public sector and Build‑to‑Rent projects, • Remediation and re‑cladding schemes, • Fire strategies and technical advisory roles, • Expert knowledge of Building Regulations (Part B), Fire Safety legislation and the Building Safety Act., • Advanced understanding of façade fire risk, compartmentation and remediation methodologies., • Proven ability to lead technical governance, peer review and quality assurance processes., • Strong commercial awareness and ability to manage team financial performance., • Excellent communication and stakeholder‑influencing skills at senior level., • Experience working within a quality management system., • Alignment with the organisation’s values: Accountability, Innovation, Reputation, Empowerment, Your Success, Moral Courage, Integrity, Leadership, Loyalty, Equality and Respect. Rewards & Benefits • Competitive salary, • Discretionary bonus incentive, • Pension contributions, • Private medical insurance, • 33 days holiday (including bank holidays), • 3–4 additional days during the Christmas period (Director discretion), • One day off for your birthday Salary: • £120,000-£160,000 per annum

Head of Finance • Location: Sevenoaks (4 days office-based, 1 day WFH), • Salary: Up to £75,000 + benefits, • Sector: Leisure & Not-for-Profit A growing multi-site organisation is looking for an experienced Head of Finance to lead its financial control, reporting, FP&A, and business partnering functions. Reporting directly to the CFO, this hands-on leadership role will be responsible for overseeing management accounts, budgeting and forecasting, cash flow management, audit processes, statutory reporting, and the development of the finance team. The successful candidate will provide commercial insight to senior stakeholders while driving process improvements, strengthening financial governance, and supporting data-driven decision-making across the organisation. Candidate Profile • ACA, ACCA, CIMA, or equivalent qualified, • Strong experience in financial control, management reporting, FP&A, and business partnering, • Proven track record of leading audits, statutory accounts preparation, budgeting, forecasting, and cash flow management, • Demonstrated ability to influence senior stakeholders and develop high-performing finance teams, • Experience within multi-site organisations, ideally in hospitality, leisure, retail, property, or other service-led environments This is an excellent opportunity for a commercially minded fina...

Document Controller Location: Head Office – Sevenoaks Rate: £25.00 - £30.00 per hour depending on experience Contract: Freelance Duration: Ongoing The Opportunity We are currently seeking an experienced Document Controller to join our head office team and provide document control support across a number of live construction projects. Working closely with project teams, design managers, site management, and subcontractors, you will be responsible for ensuring project documentation is accurately managed, distributed, and maintained throughout the project lifecycle. This role will be primarily office-based and will support multiple residential and mixed-use developments simultaneously. Key Responsibilities Manage and maintain project documentation across several live construction sites. Administer and control document workflows using Deltek document management software. Maintain and organise project information within Microsoft SharePoint. Upload, distribute, track, and archive drawings, specifications, technical submissions, and project correspondence. Ensure all documentation is issued and recorded in accordance with company procedures. Monitor document revision status and maintain accurate registers. Liaise with design teams, consultants, subcontractors, and site teams regarding document submissions and approvals. Support project teams with document retrieval and reporting requirements. Ensure project records are complete, accurate, and audit-ready. Assist with the implementation and maintenance of document control processes and best practices. Requirements Previous experience as a Document Controller within the construction industry. Strong working knowledge of Deltek document management systems. Proven experience using Microsoft SharePoint. Experience supporting multiple projects simultaneously. Excellent organisational skills and attention to detail. Strong communication and stakeholder management abilities. Proficient in Microsoft Office applications, including Excel, Word, and Outlook. Ability to work independently and manage competing priorities. Desirable Experience working for a main contractor, developer, or residential construction business. Knowledge of design, technical, and construction documentation processes. Experience supporting large-scale residential, mixed-use, or commercial projects. What's on Offer Long-term freelance opportunity. Competitive day rate. Stable head office-based position. Opportunity to support a diverse portfolio of construction projects. Collaborative and professional working environment. If you are an experienced Document Controller with strong Deltek and SharePoint knowledge and are looking for your next freelance opportunity, we would like to hear from you. Please submit your CV for immediate consideration to (url removed)

Our client is a well‑established and fast‑growing provider of heating and home energy solutions, recognised for delivering high‑quality products and exceptional after‑sales support to customers across the South East. As part of their continued expansion, they are now seeking an experienced Head of Customer Service to lead their service operations and drive improvements across the department. This is an excellent opportunity for a proven service leader to take ownership of a busy customer service and engineering function, shaping processes, developing teams and ensuring a consistently high‑quality customer experience. The successful candidate will oversee customer service delivery, technical support coordination and field engineering performance, ensuring the department operates efficiently, professionally and in line with wider business objectives. Head Of Customer Service - Position Remuneration Salary: Depending on experience Hybrid Company Car Discretionary Annual Bonus Hours: 8:30am - 5:00pm, Monday to Friday Holiday: 25 days plus Bank Holidays (rising to 30 days after 5 years' service) Additional Benefits: Life Insurance, Private Healthcare scheme, milestone birthday rewards and long‑service awardsHead Of Customer Service - Position Overview Lead departmental performance - taking a key role in driving change, continuous improvement and the overall management of the service function as a business unit Oversee daily service operations - managing customer enquiries, complaints, technical support coordination and service performance while leading and developing the team to deliver an efficient, professional and customer‑focused service aligned with business objectives Provide leadership to engineers and service teams - acting as line manager for field engineers and overseeing customer service advisors to ensure high standards of service and technical support Manage departmental strategy - maximising engineer efficiency, productivity and utilisation through effective planning, scheduling and resource allocation Develop strong stakeholder relationships - maintaining positive communication and collaboration with internal teams, installers and service partners Review and improve processes - continuously assessing and streamlining workflows across the service department Promote a customer‑centric cultureHead Of Customer Service - Position Requirements Industry background - proven experience within the heating, boiler or home energy sector, with strong technical understanding of service operations Leadership of service functions - experience managing customer service teams and field‑based engineers, ensuring high standards of service and operational delivery Operational management - background in overseeing daily service operations including enquiries, complaints, technical support coordination and service performance Resource planning capability - experience in scheduling, workforce planning and maximising engineer utilisation to meet customer demand Continuous improvement mindset - ability to review, streamline and enhance service processes to improve efficiency and customer satisfaction Stakeholder engagement - strong communication skills with the ability to build effective relationships with internal teams, installers and service partners Customer‑centric approach - commitment to delivering a professional, responsive and high‑quality customer experience Performance management - experience managing attendance, wellbeing, performance reviews and team development Commercial awareness - understanding of operational targets, KPIs and cost‑effective service delivery Full UK driving licence - with the ability to travel to sites and regional locations as requiredStreamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application

The Head of Commercial Finance will provide both insight and constructive challenge to ensure business leaders develop, agree, and deliver ambitious, strategically aligned, and financially disciplined plans. Strong experience in financial leadership within a commercial environment. Act as the lead c

An exciting opportunity has arisen for an experienced Head of Commercial to lead and drive commercial activity across a large and diverse service portfolio. This role will focus on delivering income generation, commercial growth, and service transformation, whilst ensuring high-quality customer expe

Job Description Company Commercial Solicitor (Head of Department), 8+ Years PQE, Gloucestershire, £80,000+ (DOE) - This is more than a technical legal role. THE ROLE: /n• As Head of Company Commercial, you'll have the autonomy to drive the department forward while being supported by a collaborat

You’ll be working as a Head of Commercial / Procurement, or as a Senior Commercial / Procurement Manager looking for progression, with strong experience of managing construction main contractors or subcontractors. A Leading Public Sector Organisation is looking for a Head of Commercial to join the

As the Head of Commercial, you will lead strategy on diverse infrastructure, residential, and commercial projects, driving business growth while ensuring client satisfaction.

Curaleaf International is seeking a Director of Commercial Operations to lead the development of a demand-led commercial infrastructure. This role will involve building processes essential for scaling the business across multiple markets while collaborating with country heads and managing directors.

Head of Commercial in the Midlands or North West region. In this senior role, you will drive commercial performance across Housing Partnerships, managing contracts and relationships nationwide. Responsibilities include leading commercial functions for projects, managing risks, reviewing financial pe

We are supporting a leading Wealth Management business on the appointment of an experienced Head of Commercial Learning to lead a strategically important commercial capability agenda during a significant period of transformation and integration. Strong understanding of commercial/sales capability de

The Head of Commercial / CCO leads the commercial agenda for Business Segment Industrial Europe, with full accountability for profitable growth, market expansion, and customer value creation. Align regional, functional, and P&L stakeholders behind shared commercial priorities and execution plans. Th

IG Index Limited in London is seeking a Head of Commercial to lead its UK Division's commercial function.

An exciting opportunity to join a high-growth, multi-million-pound international consumer products business as Head of Commercial Finance. Reporting into senior leadership, you will take ownership of driving commercial performance, EBITDA improvement and profitability across the business. Lead budge

As our Head of Commercial, Distribution, you’ll play a pivotal role in shaping the future growth of our Distribution business. Experience managing multi‑disciplinary teams encompassing commercial, technical and operational functions, with the ability to bring diverse capabilities together behind

Head of Commercial Finance - Food | 12 month fixed term contract | FMCG | £120K-£130k | London - hybrid. This is an exciting opportunity to join an international FMCG group as their Head of Commercial Finance for their food division, on a 12 month contract. You will be responsible for commercial p

Creation and review of legal documents including agreements and licenses for commercial services, technology, software, data, real estate, and sponsorship and other legal documents to ensure compliance with applicable laws and regulations. This is a key director leadership role within Commercial, In

We are looking for a commercially sharp, curious leader to take on the commercial function in IG's UK Division, our largest and most established business, with an ambitious target to 3x active customers by 2028. Reporting to the Commercial Director and working autonomously, you will lead a team of t

The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive

Somi AI is looking for a Director of Commercial Operations in the United Kingdom. This pivotal role involves building a demand-led commercial infrastructure essential for the company's growth. Candidates should have over 10 years of experience, specifically in FMCG or similar sectors, and possess st

Experience with commercial contracting and delivering commercial agreements in the market or globally. In this role as Head of Carrier Strategic Partnerships for UKI Devices and Services, you will lead a carrier business across the UK and Ireland. You will be accountable for driving business, profit

An experienced Legal Director or Head of Legal seeking an interim assignment, or. A Senior Legal Counsel looking to step up into their first Head of Legal role. You will lead the in-house legal function while remaining hands-on, providing pragmatic advice across property and commercial matters.

Head of Commercial Finance - Food | 12 month fixed term contract | FMCG | £120K-£130k | London - hybrid. This is an exciting opportunity to join an international FMCG group as their Head of Commercial Finance for their food division, on a 12 month contract. This position would suit a qualified acc

We are seeking a highly commercial and operational finance professional to join BIP UK as Head of Commercial Financial Planning & Control. Head of Commercial Financial Planning & Control. Improve finance processes, reporting capability, and commercial insight across the organisation.

Trainline in Greater London is seeking a Head of Commercial, Distribution to define and deliver strategies that drive sustainable growth. The role requires expertise in managing commercial partnerships and leading teams in a dynamic environment.

Trainline plc is seeking a Head of Commercial, Distribution to drive the future of our Distribution business in the United Kingdom. This pivotal role involves leading the commercial strategy, building strategic relationships, and managing a high-performing team to ensure exceptional partner experien

A globally recognised consumer brand is hiring a Head of Analytics & Data Science to lead a newly combined Analytics and Data Science function. This is a highly visible leadership position with responsibility for driving data adoption, shaping strategy, influencing executive stakeholders and ensurin

Verisk Maplecroft in Greater London is seeking a Global Head of Commercial to define and lead commercial strategy.

Commercial Property/Real Estate. A new opportunity has arisen to lead the Commercial Property Team.

Harnham is seeking a Head of Analytics & Data Science to lead a newly combined function in Greater London. This role will involve defining the Analytics & Data Science strategy, managing a team of approximately 14 specialists, and driving commercial impact through data.

We are seeking a strategic and commercially minded Head of Editorial to lead our editorial function. This role requires close partnership with commercial teams to deliver demonstrable value for both the audience and our clients. Commercial growth: Identify, launch, and scale new products (reports, d

Elea Ecuador is seeking a Director of Commercial Operations to lead the demand-led infrastructure necessary for scaling their commercial operations. This pivotal role demands a candidate with over 10 years in commercial operations and a strong analytical background. Join us in transforming the comme

Head of Legal – Regulatory/Commercial (12-Month FTC). Strong commercial acumen with the ability to balance risk against growth and opportunity. Track record of supporting sophisticated commercial negotiations.

Experience with commercial contracting and delivering commercial agreements in the market or globally. You will be accountable for driving business, profitability, and market share, while defining channel strategy and overseeing commercial negotiations. Cultivate C-level relationships, design and im

We’re looking for an ambitious Head of Commercial Analytics to join us here at Raylo. Our Commercial and Pricing Strategy is core to Raylo’s proposition of enabling consumers, businesses and OEMs to access tech in a more sustainable, circular consumption model. You’ll use your deep analytical

An opportunity has arisen to join a Leading Scaffolding Contractor in a senior commercial leadership position, working directly alongside the Managing Director to drive profitable growth, improve commercial performance and strengthen work-winning activity across the business. Review Scaffolding pric

Head of Carrier Strategic Partnerships, UKI, Platform and Devices Commercial Organization. Experience with commercial contracting and delivering commercial agreements in the market or globally. You will be accountable for driving business, profitability, and market share, while defining channel stra

Totum Partners is seeking a Global Head of Commercial Accounting to lead its global commercial finance function.

Job Search Place Limited is seeking a Global Head of Commercial Accounting to lead and shape the commercial finance function globally. The ideal candidate will be a proven commercial finance leader with experience in a global law firm, capable of influencing senior stakeholders and leading change in

PSD Group are proud to be partnering with a high-growth FMCG business, recognised as a market leader and they are now seeking a dynamic Head of Commercial Finance to lead the commercial finance agenda and influence decision-making at the highest level for this multi-billion turnover business. This i

VidaCorp is hiring a Head of Commercial Excellence & Execution to drive growth across the UK and Europe. VidaCorp is seeking a Head of Commercial Excellence & Execution to play a pivotal role in scaling MCoBeauty, our flagship beauty brand, across the UK and Europe. Part of DBG Health, headquartered

Drive the development of commercial capability and mindset across the organisation, coaching non‑commercial stakeholders to integrate commercial thinking into decision‑making. Key stakeholders for the Head of Commercial include the Director Power Systems Global Service Line, local and global Hea

As the Head of Commercial‑Revenue Management, you will own net revenue and marketplace margin contribution, with direct accountability for how commercial decisions impact the P&L. Acting as the critical bridge between technical product teams and our network of over 1,300 luxury brands and boutique

Experience building teams: hiring, onboarding, defining territories/coverage, and implementing repeatable commercial processes. Influence airline RFI/RFP requirements early (technical + commercial), shaping “must‑have” criteria toward OneWeb strengths (coverage, latency, resilience, roadmap, s

The ideal candidate will have at least 10 years of experience in the Commercial / Workplace sector, particularly within the London market, and should demonstrate strong leadership, commercial acumen, and proficiency in bid writing. Egis is seeking a Commercial / Workplace Sector Lead to drive the gr