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Job Title: Account/Project Director Salary: £52,000-£56,000 (DOE) + bonus scheme Location: London (North) Type: Full-time, Hybrid Job Ref: 40020 Our client is seeking an experienced Project/Account Director to join their growing London team. You’ll work with key accounts across a variety of events, conferences and awards shows ensuring every client receives exceptional service. This role suits someone with strong operational event experience who’s confident managing large-scale, high-budget projects and enjoys the pace of agency life. Key Responsibilities Team Leadership Ensure the project team is well-supported, resourced, and set up for smooth delivery. Project Management Work with Account teams — or independently — to deliver client projects. Lead communication, manage production elements, oversee budgets, and run your own large-scale events. Responsibilities include supplier coordination, briefing internal teams, managing content and logistics, and ensuring high-quality delivery. Content Development Guide content execution, working with the Head of London to align with client strategy. Event Logistics Oversee all logistics, including delegate registration and management. Operational Excellence Maintain high standards across every project and consistently aim to exceed expectations. Financial Management Manage project budgets, reporting, invoicing, and cash flow. Keep costing templates and WIP updated and ensure the Head of London is fully informed. ISO 9001 Compliance Maintain process and documentation standards, supporting training for new team members when needed. New Business Development Assist with proposals and pitches. GDPR Compliance Ensure all projects follow GDPR and company policies. CRM Management Keep supplier details and notes up to date. Health & Safety Ensure all projects meet safety requirements, including Risk Assessments and Method Statements. Supplier Management Build strong supplier relationships and secure quality service at the best value. Line Management Support Senior Project Managers and Project Managers through development, appraisals, and recruitment. Company Culture Embody the company’s values, contribute to team activities, and help foster a positive, inclusive environment. Skills • Excellent organisational skills and attention to detail, • Calm under pressure, • Confident taking ownership, • Adaptable and responsive, • Creative, proactive thinker, • Strong team player, • Committed to seeing projects through, • Competent with common digital tools Requirements • Extensive event production experience, ideally agency-based, • Conference & Award show experience, • Minimum 6 years’ event management experience, • Large-budget and international event experience, • Proven line management experience, • Experience with content across film, print, and presentations, • Strong organisational and project management skills, • Full understanding of end-to-end event delivery Please get in touch with me, Summer Bolitho if this position sounds of interest. I am a consultant at mustard with a specialist approach to creative recruitment. For more info on this role or to chat about other options call 07441 347 431. More roles can be found at and other snippets at don't forget we are a recruitment agency and not the end hirer.

Do you have experience or a keen interested in all things sustainability? Do you have background in Marketing or Travel? We have the role for you! We are working with a well-known Travel Association company, who are looking for a Sustainability Advisor to join their small team – supporting the implementation of their sustainability objectives, promoting this with members, destinations, stakeholder and consumers. The role: • Support the smooth running and development of the Sustainability Committee and relevant working groups including drafting agendas, writing minutes, circulating papers, and coordinating speakers., • Proactively support members on sustainable tourism through the companies Sustainability tools and resources, being the first point of call for routine enquiries and escalating to the Head of Sustainability as appropriate., • Record and manage member engagement as appropriate in internal systems such as CRM and report to SLT., • Support the development of sustainability tools and resources, leading workstreams as appropriate., • Support the Head of Sustainability on liaising with communications and PR departments on sustainability messaging, including liaising with the communications team in terms of sharing sustainability messages on social media., • Day-to-day support on project management of the companies sustainability projects and initiatives, such as developing case studies with members and their internal sustainability programme., • To record member engagement and track progress against project objectives and produce internal and external project status reports, including for SLT where appropriate., • Contribute to, and, where appropriate, support the management relationships with key external stakeholders around sustainability objectives., • Attending internal and external meetings as required and producing minutes, action notes, meeting agendas and supporting documentation., • Participate in external UK meetings and conferences as and when required by the business., • Undertake any other task that may reasonably be required to fulfil the primary purpose of the role., • To take on any other responsibilities or tasks that are within the staff member's skills and abilities whenever reasonably instructed. The Person: • Working or academic knowledge of sustainability, • Understanding of the travel industry and business models of our members, and how that relates to sustainability., • Ideally project management support and ability to coordinate cross-functional teams, • Ability to work on own initiative and handle sensitive information and diplomacy, • Excellent interpersonal, written and verbal communication and presentation skills., • Committed to service excellence. The package: • A salary of £35,000 - £40,000, • Hybrid working (London Bridge location, 2 days a week), • A generous pension scheme, • 5 days annual leave with a bonus 'Celebration Day' leave for your birthday plus bank holidays, • BUPA Private Medical Healthcare Interested? Please click APPLY or contact

KMK are excited to be working on this newly created IR PA role - 5 days office! We are seeking a highly organised and proactive Personal Assistant to provide dedicated support to the Investor Relations Director, Head of Responsible Investment, and an Associate within a fast-paced Private Equity environment. This is a varied and high-responsibility role, ideal for someone who thrives in a dynamic setting and takes pride in delivering seamless administrative and operational support. The successful candidate will be confident managing complex schedules, anticipating the needs of senior stakeholders, and maintaining absolute discretion at all times. Key Responsibilities • Providing comprehensive PA support to the IR Director, Head of Responsible Investment, and Associate, • Managing complex diaries, meetings, and inboxes, often across multiple time zones, • Coordinating detailed travel arrangements, including last-minute changes and international itineraries, • Maintaining accurate and up-to-date records on DealCloud, • Processing expenses efficiently and in line with internal policies, • Acting as a key point of contact for internal and external stakeholders, • Supporting wider IR and Responsible Investment activity as required in a fast-moving environment Skills & Experience • Proven experience as a Team or Personal Assistant, ideally within Private Equity, Asset Management, Financial Services, or a similarly fast-paced professional environment, • Exceptionally organised, detail-oriented, and able to juggle competing priorities, • Confident using CRM systems (DealCloud experience highly desirable), • Strong communication skills with a professional and proactive approach, • Comfortable working under pressure and adapting quickly to change, • High levels of discretion and professionalism What’s on Offer • Competitive salary and bonus, • Opportunity to work closely with senior leaders in a respected Private Equity firm, • A dynamic, collaborative, and high-performing team, • Stunning offices If you’re a polished and adaptable PA looking to step into a challenging and rewarding Investor Relations role, we’d love to hear from you.

Position : Client Data Lead Location: London (Hybrid) TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world’s largest tech-powered creative group. Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ___ The Opportunity As a Client Data Lead you will be the strategic and operational head of all data activity on a flagship account. You’ll run a talented team of Data Planners and Data Analysts, leading them to deliver high-volume campaigns while pushing forward on the big strategic plays that transform how our client engages with their customers. It’s a mix of hands-on leadership, sharp strategic thinking, and client partnership at the highest level. The Strategy and Planning team at TMW Unlimited is made up of a team of industry professionals, who come from a range of diverse backgrounds both professionally and personally. The department has an exemplary range of specialists in their field, meaning you’ll always have someone at hand to help you with projects and ensure the work you’re creating is at the highest calibre. This is a hybrid role which for us means a mix of working from home and our offices in Farringdon, London. What you'll do • Act as the senior data lead for the client, owning and driving the CRM data strategy in line with business objectives., • Inspire and manage the Data Planning and Analytics teams to deliver work that’s accurate, insightful, and always on time., • Oversee end-to-end data delivery across campaigns, ensuring accuracy, timeliness, and efficiency., • Partner with agency client leadership to design, scope, and deliver strategic initiatives including data transformation, segmentation, customer journeys, and measurement frameworks., • Champion a test-and-learn culture, using insights to improve performance and unlock new opportunities., • Work closely with cross-agency and client-side teams (tech, media, creative, and CRM ops) to ensure seamless integration of data across all touchpoints., • Translate complex data outputs into clear, compelling insights and recommendations for senior stakeholders., • Act as a trusted advisor, challenging client thinking and bringing innovation in CRM data, analytics, and measurement. What you'll need to succeed. • Experience in a similar level Lead Data role, ideally within fast-paced agency or consultancy environments., • Proven experience leading large-scale complex accounts with significant data volumes and complex customer journeys., • Strong understanding of data planning, segmentation, campaign delivery, analytics, and reporting., • Experienced in managing and developing teams of data specialists., • Exceptional stakeholder management skills, with the ability to build trust and influence at senior levels., • Commercially astute, with the ability to balance strategic vision and delivery excellence., • Curious, innovative, and passionate about using data to power brilliant campaigns. What’s in it for you? A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: • Minimum 25 days holiday, • Private medical insurance, • 3 Volunteer days for charitable work, • Family Friendly and Flexible Hybrid working policies, • Attractive Pension and Financial wellbeing support and resources, • Private Healthcare and Mental Wellbeing support What we value… Together, we put people first and believe our values make us who we are. Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Accenture reserves the right to close the role, at any time.

We are working with a leading Financial Services client based in the City of London who are seeking an experienced professional to join the team in their London office. This individual will be part of the EMEA and UK CCO team and will be client centric, focusing on the client needs and business objectives. You will be in charge of supporting the analysis and monitoring of client relationships, of implementing a structured approach of client management and of relationships maintenance, and of continuously improving the client engagement framework. Main responsibilities will be: • Enhance our support to Business lines & Hubs;, • Improve customer experience;, • contribute to business development. The candidate will play an integral role in the build-up of the Client Office function in EMEA. Collaborating with both internal and external data teams, Coverage bankers, salespersons and product specialists, the candidate will have the opportunity to perform a variety of functions and contribute to the development of a growing platform. Main Responsibilities: Client Strategy and Management: • Understanding our client base across businesses, mapping our relationships, and assessing client profitability and potential., • Developing a selective approach of our client and optimizing resources allocations, by adopting a client / product neutral view., • Helping to expand our client base in a coordinated fashion and maximizing our coverage / product penetration (definition of commercial / client action plans with businesses, account reviews, identification of cross sell opportunities, etc.)., • Working together with Top management, Coverage and Business Lines to support the business and client strategy. Delivery of results, presentations, follow-up with the actions. Customer Relationship Management: • Manage in strong coordination with Business Lines & Coverage Voice of Client (VOC) campaign with CIB Clients (Corporates, Insurers, AM/HF, Banks) measuring client experience & needs to identify concrete benchmark insights from the client as well as concrete actions to monitor (pain points & business opportunities)., • Record and monitor all relevant action plans coming from VOC, or other topics (e.g. complaints, FO/Client request, process improvement) in Nat1 & perform regular follow-up action plan with all relevant CIB stakeholders to ensure completion in due date, • Ensure alignment with all CRM procedure defined by Head Office, • Work closely with GM Sales on business development with AMs to guarantee the “Ready to Trade” status on funds in line with FO needs/requests., • Have a 360° view of the funds onboarding process of your portfolio and play a facilitating role with all stakeholders to ensure a fast and coordinated smooth process., • Contribute and support, when relevant, the CIB Customer Complaints Global Process Owner to ensure the proper execution of the framework, • Create a trustful relationship with CIB business lines stakeholders and the COO CIB CRM community (CRM Operations) participating in relevant touchpoints with CRM Ops / CRM CCO, • Contribute to the digitalization of CRM processes to facilitate the monitoring of KPIs on a day-to-day basis Accompany the business in its development. The role could include the delivery of ad-hoc presentations about clients (profitability, strategy, etc…) Key Skills & Experience • Master’s degree in Finance, Economics or equivalent., • Working practice within a Corporate and Investment Banking environment., • Solid leadership ability, with good employee motivation skills., • Sound understanding of one or more Business Lines (Global Markets, IB, Coverage, Real Assets Finance, Global trade), the product suite and client typologies., • Strategic thinker and open minded, capacity to think out of the box to identify new opportunities., • Strong ability to work collaboratively with business lines and support functions executives, across functions and geographies., • Communicate clearly and effectively, both orally and in written form, and capacity to adapt his / her communication to various audiences and levels in the organization., • Organizational and time management skills, with a proven ability to prioritize competing demands. Comfortable working in "project" mode., • Ability to manipulate data, interpret numbers and deliver relevant messages in a succinct fashion for senior management., • Advanced skills in Excel, PowerPoint knowledge of CRM (Salesforce), Business Intelligence (PowerBI, Business Objects, Qlik, Tableau) solutions and data providers (IQ, Dealogic) is a plus., • Excellent interpersonal and listening skills., • Sense of accountability and ownership., • Demonstrates a proactive approach to project ownership by taking initiative, anticipating challenges, and driving solutions to ensure successful outcomes., • Comfortable working independently.

Head of CRM - B2B/ B2C High Growth Consumer Brand Salary: Up to £75,000 plus a generous package and benefits. London - Hybrid Fella & Jones is exclusively partnered with a high-growth premium brand founded by a well known celebrity and seeing double digit growth. The brand is scaling rapidly and investing in data-led marketing to drive long-term customer value. They are at an exciting stage of growth with strong momentum across product innovation, customer acquisition, and brand awareness. As part of this journey, they are strengthening thier CRM capability as a core growth engine. This role sits at the centre of the customer strategy, subscription model, with ownership of lifecycle, retention, and loyalty initiatives. Head OF CRM As Head of CRM, you will own the end-to-end customer lifecycle across multiple audiences and sales channels including B2B and B2C. Your focus will be on increasing customer lifetime value (LTV) by driving acquisition efficiency, repeat purchase, subscription or membership engagement, and long-term retention. Connecting data across platforms to unlock deeper customer insight, powering smarter segmentation, more relevant messaging, and clearer performance reporting. The role works closely with wider teams and has real input into commercial and product decisions. The Role as Head Of CRM • Set the direction for customer communications across every stage of the lifecycle, • Deliver programmes focused on maximising long-term customer value and retention, • Bring together data from multiple sources to create meaningful customer insight and segmentation, • Oversee both continuous CRM activity and campaign-led communications, • Build and evolving retention, loyalty, and lifecycle initiatives at scale, • Roll out automated and personalised journeys across key customer touchpoints, • Establish robust CRM standards, processes, and ways of working, • Creat clear performance metrics to track impact, effectiveness, and return on investment, • Work closely with teams across the business to ensure a joined-up customer experience, • Leading testing and optimisation plans to drive continuous improvement What We are looking for: • Proven experience operating at Senior CRM Manager level or above, including Head of CRM or Lifecycle Marketing Lead roles, gained within food & beverage, FMCG, or high-growth brands., • Strong background in subscription or membership-based models and ideally both B2B and B2C channels., • Deep understanding of retention, churn drivers, and LTV optimisation, • Experience working with multiple customer data sources and platforms, • Highly data-driven, with strong strategic and executional capability, • Confident communicator, able to work with 3rd party and key stakeholders

Head of Growth (Reporting to UK&I MD) - Competitive Salary- London Hybrid (West London 3x P/W) Please note: You must have the RTW in the UK without need for Sponsorship. Our client is one of the UK’s most successful D2C scale-ups and a household name in the FMCG space. As a certified B Corp on a mission to reach carbon neutrality, they are transitioning into a "unicorn" powerhouse that blends a deep commitment to purpose with sophisticated, high-velocity growth. The Opportunity • Strategic Blueprint: Lead the UK & Ireland, the brand’s primary revenue engine and "legacy" powerhouse, which serves as the strategic blueprint for their aggressive international expansion., • Rapid Progression: This is a high-visibility role with a clear, structured pathway to step into a Director position within the next 12–18 months., • Unlocking the "Unicorn": Advanced scaling by solving complex attribution puzzles across TV, OOH, Meta, and TikTok and explore emerging channels such as TikTok Shop and Reddit., • Technical Autonomy: Bridge the gap between "the math" and "the art," leading a high-output team where you have the autonomy to transform "new frontier" channels into core revenue pillars. Responsibilities • Growth Architecture: Lead and mentor a cross-functional team of 12 specialists, covering Performance, Organic/Viral, and Creative Strategy. You’ll oversee digital, referral, TV and partnership growth engines whilst working cross-functionally with teams in Data Science, Brand, Creative, CRM, Retail, and Product Engineering., • Attribution and Testing: Spearhead the transition to a more sophisticated understanding of how offline and online channels intersect to drive customer value. Move beyond simple models to lead the charge on A/B testing and incrementality, understanding how TV, OOH, and Digital play together., • Creative Testing: Implement a high-velocity creative testing framework, ensuring data-driven insights fuel every asset produced., • LTV & Retention: Deep-dive into data to map the correlation between acquisition channels and long-term customer loops to maximise unit economics. Your Profile • Technical Authority: Previous expert level hands-on experience in Google and Meta is a non-negotiable must-have; you are the highest-level specialist in these core channels. You'll also bring knowledge across digital marketing, CRM, affiliate/influencer marketing, conversion rate optimisation and you'll know how to optimise to get these channels to sing together!, • D2C Leadership: Proven track record in a high-scale Direct-to-Consumer environment (ideally within the £10m–£100m+ revenue bracket)., • Technical Depth: A true "player-coach" who remains technically literate and comfortable rolling up their sleeves and getting under the hood" of a Meta campaign or backend data., • Strategic Visionary: Capable of zooming out to build 12-month roadmaps and managing senior stakeholders while maintaining an agile, startup mindset., • People Developer: A natural leader who thrives on building diverse teams and fostering a culture of development, ownership and action. Benefits: • Comprehensive Wellbeing: Private medical and dental insurance, plus dedicated paid leave for wellbeing and personal growth., • Family-First Culture: Leading-edge parental leave (up to 26 weeks fully paid) and specialist support for fertility and pregnancy loss., • Loyalty Rewards: 25 days holiday (increasing with service), paid sabbaticals after five years, and flexible days for development., • Growth & Lifestyle: Dedicated £500 annual L&D budget, cycle-to-work schemes, discounted gym access, and a vibrant, modern office environment. How to Apply If you're interested in this opportunity, apply on LinkedIn. Please note: Applications without full rights to work in the EU will not be considered. 📲 More opportunities: ___ 👉 Follow us on LinkedIn for insights and updates: ___

McBride Sport is proud to be partnering with a global sports organisation who are international in scope and relentlessly focused on the fan experience. We are seeking a Head of Product to lead the next evolution of the organisation’s Direct-to-Consumer (DTC) ecosystem, spanning digital content experiences, live and on-demand streaming, and CRM-led fan engagement. This is a rare opportunity for a senior product leader who can operate as both strategic architect and hands-on builder, defining long-term vision while driving excellence in delivery. As Head of Product, you will: • Set the vision and roadmap for digital fan engagement across content, streaming, and CRM platforms., • Define and implement a clear product development framework that unites discovery, prioritisation, delivery, and iteration., • Partner with senior leadership across marketing, technology, and broadcast to ensure alignment between fan experience and commercial outcomes., • Build and mentor a high-performing product organisation that balances creative ambition with operational rigour., • Champion a culture of clarity, data-driven decision-making, and executional excellence. We’re looking for a product leader who: • Brings 12–15+ years of product management experience within sports, media, or entertainment., • Has successfully led teams across multiple product domains (content, streaming, CRM, data)., • Possesses deep craft knowledge of product management — from vision setting to launch to optimisation., • Demonstrates strong executive presence, structured thinking, and a collaborative leadership style., • Is passionate about the intersection of storytelling, technology, and fan engagement. This is a defining role in the digital transformation of a global sports property. You’ll shape how millions of fans engage with the sport — before, during, and between live events — by uniting live content, interactivity, and data-driven personalisation into a cohesive experience. If you’re driven to build the next generation of global fan platforms, this is your opportunity to lead that change.

Head of Training Business Membership Organisation 2 Day Office, Central London, 3 Days Home Basic Salary £50,000-£60,000 dependant on experience with benefits including dental care, private healthcare, life assurance, season ticket loan, private medical check-up, Pension scheme and Holiday entitlement Permanent, Full Time Experience within insolvency, restructuring, turnaround, or business recovery is highly desirable Our client, a well-established and highly reputable business membership organisation based in Central London is currently looking for a Head of Training. If you are a senior training professional – head of training or similar working within insolvency, restructuring, turnaround, or business recovery, or supporting teams in corporate finance, transaction advisory, audit, tax, consulting, or risk, we would love to hear from you. This includes professionals delivering learning in sectors such as professional services, accountancy, legal services, banking and financial services, private equity, credit and lending, distressed debt, and specialist advisory If this sounds like your world (or something close to it), we’d love to hear from you. The Role of Training Manager This exciting and challenging role will involve the continued development of the association’s training programme, service delivery and expansion to new member sectors. This will be achieved through working closely with our members and key stakeholders, to identify and understand the training needs across our membership, using this information to develop training programmes that meet those needs. This role is ideally suited to someone with a genuine interest in delivering, and ability to write, relevant, technically correct and digestible training content in an engaging way. Essential Demonstrable experience working in a senior training role either within a restructuring or insolvency firm, or related trade association. A good understanding and up to date knowledge of the legislation, regulation and framework for the restructuring, turnaround and insolvency profession, both corporate and personal, to enable identification of relevant training topics. Experience of training and eLearning instructional design principles. The role will require the creation of training courses from concept to delivery. Confident with web based digital delivery channels. Experience of using training software and LMS systems. Marketing proficiency. Ability to effectively articulate and explain complex technical issues to both fellow experts and ‘lay’ people, politicians, press and other stakeholders. Strong organisational skills and attention to detail. Ability to manage multiple projects simultaneously, prioritising deadlines and to deal effectively with changing requirements. Ability to self-motivate, set personal tasks and tasks for others, and ensure these are delivered on time and to high standards. Direct experience of managing teams and developing staff. Ability to oversee and manage the financial management and budgeting needs for the Training Academy. The ability to think and plan strategically. Enthusiasm for learning – and ability to learn – about new technical and regulatory areas. Desirable Experience working with volunteer committees and acting as secretariat for committees. Experience of using editing software and CRM systems. To apply to this role for Head of Training please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

The Company Fundment is a fast-growing wealth infrastructure company embarking on an exciting growth phase, looking to hire a Implementation Onboarding Manager to focus on client onboarding. This position will report into our Head of Adviser Success and requires in-depth knowledge of tax wrapper administration and operational functionality within the platform space. Fundment is transforming the platform experience for advice firms and their clients. Our technology delivers efficiencies through market leading workflows for account opening, integrations with other tools and software systems, and by meeting adviser and client needs via a toolkit offering streamlined transfers, advisory portfolio management tools, a wide range of MPSs, custom indexing technology, and all the in-house wrappers they expect. Free from decades of outdated technology, inefficiencies and high costs, Fundment gives advisers and their clients a simple, modern, platform experience. The role The Implementation Onboarding Manager plays a pivotal role in ensuring our clients have a seamless onboarding experience and are fully equipped to utilise our platform's functionality. This role involves becoming a platform specialist, training new clients, preparing contracts, assisting with the onboarding process, updating the CRM system, and performing various research and administrative tasks. The ideal candidate will possess excellent communication skills, enjoy training others and demonstrate strong technical abilities. Our platform offers a multitude of tax wrappers including ISAs and Pensions so a good understanding of these products will be required. Key responsibilities: • Client Training and Onboarding - conduct training sessions for new clients to ensure they understand and can effectively use the platform's functionality, • Prepare and manage client contracts, ensuring all necessary information is accurately captured, • Liaise with clients and internal teams to gather required documentation and approvals, • Maintain organized records of all contractual agreements, • Update and maintain the CRM system with accurate client information Essential Requirements: • Previous experience working with an investment management platform and strong knowledge of financial products, • Experience in a client onboarding, or similar role within the financial services industry, ideally liaising with financial advisers, • Aptitude for learning software/technology minded, • Relevant qualifications in finance or related fields, IOC or FA2 in Pension Administration Why join us? Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. Make an impact and challenge yourself to continually improve, raise standards and see how your work contributes to our future goals. Develop your knowledge and progress your career within a growing business where you will be exposed to a range of business aspects and understand how we improve efficiency and do things differently at Fundment. We support our team with the flexibility to work on a hybrid basis, 3 days a week in our London office. • 28 days annual leave plus bank holidays, • Enhanced maternity/paternity/adoption leave, • Pension 6% employer contribution, • Bupa Private Medical, • Medicash Cash Plan, • Travel Insurance, • Employee Assistance Programme We are happy to consider any reasonable adjustments that applicants may need during the recruitment process. We will evaluate applications within 2 weeks, video interviews will be followed by in person final interviews in Fitzrovia. No agencies please. Fundment Values: Trustworthy, Collaborative, Supportive, Innovative & Flexible

Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission. You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland. This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference. About Stella Maris Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity. Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea. Key Responsibilities • Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team, • Lead national fundraising appeals, including Sea Sunday and seasonal campaigns, • Recruit, retain and steward individual supporters through effective donor journeys, • Grow income through regular giving, legacies, volunteering and other giving products, • Manage and develop the Individual Giving team, • Oversee Salesforce CRM usage, data quality, reporting and compliance, • Manage budgets, income forecasting and campaign analysis, • Ensure compliance with GDPR, fundraising regulations and charity best practice You will bring: • Significant experience in direct marketing fundraising (ideally in the charity sector), • Proven experience of managing national fundraising campaigns, • Strong leadership and people management skills, • Experience using charity CRMs (e.g. Salesforce, Raiser’s Edge), • Excellent communication skills and the ability to inspire support, • Confidence working with data to inform strategy and decision making, • Experience fundraising in a faith based setting, • Knowledge of the Catholic Church, • Experience managing volunteers and external agencies, • Membership of the Chartered Institute of Fundraising Salary of £54,000 per annum Location: London, hybrid working, minimum 2 day a week in the office Contract type: permanent, full- time, Flexible working patterns will be considered. Closing date: Wednesday 5th March at 8am Interview: 19th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Minimum 3 years of experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

D365 Developer – Permanent Opportunity - Private Markets My client, a leading global private markets investment firm, is looking to hire a CRM Software Engineer within their Technology team. The role will report into the Head of Technology and work closely with Investment, Operations, and Engineering teams to enhance and develop the firm’s Dynamics 365 CRM and Power Platform applications. This is a permanent, hands-on engineering role based in central London with hybrid working (3 days per week in the office). The D365 Developer will be expected to: • Design, develop, and enhance Dynamics 365 CE and Power Platform applications, including Power Apps, Power Automate, and Power BI., • Build and support integrations with Azure services including Azure Functions, Service Bus, Synapse, and Application Insights., • Investigate and resolve complex software issues and implement robust, scalable solutions., • Collaborate with business and technology teams to translate requirements into technical solutions., • Support planning, estimation, and Agile delivery across multiple initiatives., • Act as a senior member of the development team, providing guidance and mentorship to junior engineers without formal line management responsibilities. The successful D365 Developer will possess: • 6–12 years of Dynamics 365 / CRM development experience, including earlier versions (2015+) and CE/Power Platform., • Strong experience with Power Apps, Power Automate, and Power BI., • Solid Azure integration knowledge, including DevOps, Functions, Service Bus, Synapse, and App Insights., • Proficiency in C#, .NET, JavaScript, HTML/CSS, and relational databases (SQL Server)., • Experience delivering in an Agile/Scrum environment., • Experience operating as a senior engineer within a small team, providing technical guidance and mentoring to colleagues., • Financial services experience is desirable but not essential; candidates from consultancy or software engineering backgrounds are also encouraged to apply. This is an excellent opportunity to join a high-performing technology team at a leading private markets firm, with responsibility for shaping the CRM platform, driving technical excellence, and having a direct impact on investor and operational workflows.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role: The D365 Senior Finance Consultant is part of the Consulting Team, reporting to the Head of Consulting. The role is a client facing position, delivering industry leading Microsoft Dynamics solutions. The Senior Finance Consultant will have a strong finance and Dynamics background to deliver the successful implementation and maintenance of our clients D365 solutions. You will need a demonstrable history of consultancy experience as this role will entail continuous interaction with clients and project teams. Your experience and knowledge of D365 solutions and associated business processes combined with an appreciation of associated technologies are imperative to support your role at Ingentive. This is a varied and demanding role involving all aspects of implementing Dynamics solutions from pre-sales work through the project life cycle to go-live and on-going support. Your involvement with clients will include off-site and on-site work and you will be encouraged to develop your Dynamics knowledge and achieve relevant certifications. Essential Skills & Expertise: • 5+ years of finance business experience -Previous experience of D365, • Required to demonstrate credibility with the client and quickly understand how our products will add value to our services, • Proven consulting experience, • Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure, • Understanding and assimilating information from various sources -Being able to recognise and deal with conflict or sensitive situations, • A clear ability to organise your own time and resources, and execute daily, • Commercial awareness and total dedication to delivering maximum return on investment for our clients -Self-motivated and driven to achieve professional success in a team based consulting environment., • Demonstrated experience implementing the finance functionality within D365 (including project accounting and inventory valuation), • Experience designing and coordinating multi-site or multi-national implementations -Microsoft D365 accreditation, • Maintaining industry specific knowledge to help our clients follow best practise processes., • Fluency in English both written and verbal. Desirable Expertise: • Solid Finance background (ACA/ACCA/CIMA part qualified; qualified is desirable but not essential) Objectives and Responsibilities: • To facilitate the successful installation and maintenance of our clients’ software systems, including off site and onsite work. You will be encouraged and expected to develop your professional technical and consulting skills., • You will be trained on the Ingentive BUILT methodology and Microsoft methodologies which will be used to support the delivery of D365 solutions to our clients. On a daily basis your varied role will include, but will not be limited to: - • Delighting our clients with exceptional customer service, • Demonstrate awareness around upselling and understanding of additional company capabilities, • Ensuring quality control of all your deliverables, • Be involved in Pre-sales assistance when required, • Clear and concise communication with Project Managers on project progress, • Effective communication with senior management as well as junior staff at our clients, • ]Implementation planning and the delivery of value added work, to scope, deadline and budget, • Running client workshops on business processes, business requirements and system design -Business and systems analysis and documentation, • Product design and gap analysis to standard product functionality, • Production of design, system, user and procedural documentation, • Application configuration and setup, • Provide system training to both internal and external clients, • Development and delivery of testing strategies, • Assist others in the team to grow and build their skills, • Recommends actions that are consistent with Ingentive’s values, objectives, and goals, • Must possess good organisational, presentation and facilitation skills., • Exercises strong business judgment supporting Ingentive’s strategy and vision, • Always demonstrate a desire for excellence in everything you deliver Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: • Consistent positive client feedback relating to project work., • Achieving objective targets set in monthly one to one reviews, • Completing high quality self managed tasks on time and to budget, • Maintaining great communication with clients and the team, • Adherence to Ingentive quality standards and assurance, • Maintain knowledge of the Dynamics product and understand road map items, bringing new knowledge and features in to use at the earliest opportunity., • Maintain and certify on Dynamics, AI and PowerPlatform technologies., • Behaviour in line with the company values. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Head of Growth & Acquisition Location: London / Dubai Reports to: CMO / CEO Department: Marketing About Feel Feel is a fast-growing DTC wellness brand for women. Founded in the UK and trusted by hundreds of thousands of customers, we build science-backed supplements and modern wellness products with a strong focus on quality, efficacy, and customer experience. We’re already an 8-figure brand and are now scaling internationally, with London and Dubai as our global hubs. This is a key phase for the business as we expand into new markets and build a high-performance team. The Opportunity As Head of Growth & Acquisition, you will own customer acquisition end to end. This includes paid media, the acquisition engine, and the growth roadmap across Paid Social, Search, Influencers and Affiliates, CRM, Marketplaces, and partnerships. This is a senior, hands-on role with full accountability for awareness, conversion, and lifetime value. You will work closely with teams in London and Dubai and be directly involved in strategy, execution, testing, and optimisation across the full acquisition funnel. About, You: · Scaled a high-growth DTC or eCommerce brand and have owned multi-million-pound annual performance marketing budgets, with at least a six-figure monthly spend in single markets. · Comfortable setting the growth strategy and executing it hands-on. You take ownership, move fast, and are accountable for results. · Highly analytical and strong with numbers. Excel, forecasting, and unit economics are core skills. CAC, ROAS, payback, and LTV drive your decisions. · Deep, practical experience across paid social, search, affiliates, and influencers, paired with a strong commercial mindset. · Value creative as much as data and understand that sustained performance comes from rigorous testing and clear customer insight. · Thrive in fast-paced environments and communicate clearly across teams, markets, and external partners. Key Responsibilities 🌟 Growth Strategy & Leadership • Own the end-to-end customer acquisition strategy across all regions and paid channels, including Meta, Google, TikTok, Programmatic, Affiliates, and emerging platforms., • Define and deliver the regional growth roadmap with clear targets for CAC, ROAS, revenue, new customer acquisition, and payback., • Build and maintain growth forecasts across channels, markets, and cohorts, planning ahead for launches, seasonality, and market expansion., • Actively manage and reallocate budgets based on performance to drive efficiency and scale., • Drive a test-and-learn culture, pushing fast experimentation and continuous improvement., • Work closely with UK and local teams to ensure campaigns align with brand, creative, and commercial priorities. 🚀 Paid Media Execution & Optimisation • Plan, launch, and manage high-budget, multi-channel performance campaigns end to end, covering targeting, bidding, funnel structure, and spend allocation., • Take hands-on ownership of creative strategy, breaking performance insights into clear briefs for designers and creators, and guiding hooks, formats, angles, and iterations., • Lead rigorous creative and audience testing across channels, including A/B and multivariate testing of concepts, messaging, formats, and landing page experiences., • Build and maintain always-on acquisition engines alongside campaign-led activations, balancing efficiency, scale, and volume., • Manage agency partners and platform account managers to ensure strong execution, fast iteration, and accountability., • Run disciplined daily, weekly, and monthly performance reviews, translating data into rapid, practical optimisations. 🎨 Creative Development & Innovation • Own creative performance across channels, leading the development of high-converting assets, messaging frameworks, and angles., • Translate performance data and consumer insight into clear creative direction for designers and creators, with fast iteration cycles., • Build and run channel-specific creative testing roadmaps focused on improving CPA, conversion, and scale., • Stay ahead of new formats, ad products, and platform changes to keep performance creative competitive., • Ensure creative is localised for GCC markets while remaining on brand. 📊 Data Analysis & Reporting • Own growth forecasting, budget planning, and ROI modelling across all acquisition activity., • Build and maintain dashboards that clearly show performance drivers, risks, and opportunities., • Use data to guide creative strategy, targeting, spend allocation, and conversion optimisation., • Communicate performance clearly to leadership, with practical recommendations and next actions. 🤝 Cross-Functional Collaboration • Work closely with retention and lifecycle teams to ensure smooth handover from acquisition to onboarding and repeat purchase., • Align with brand, influencer, PR, product, and e-commerce teams to support launches and integrated campaigns., • Act as a regional growth lead, feeding GCC market insights back into creative, product, and brand strategy., • Champion performance marketing best practices and a test-and-learn culture internally. Ideal Candidate • 8–10+ years of experience in growth or performance marketing within DTC or consumer brands., • Proven track record managing and scaling large, multi-channel paid media budgets., • Deep hands-on expertise in paid social (Meta, TikTok, YouTube) and search., • Highly analytical, comfortable working directly with data to drive decisions., • Strong cross-functional leader who can align growth, brand, product, and finance., • Genuinely interested in health and wellness and motivated by building meaningful consumer brands., • Very strong with numbers and data tools, including Excel and performance dashboards. Why Join Feel? • Competitive salary + career growth opportunities., • Full ownership of the growth strategy in one of our most exciting markets., • Product discounts for you and your family., • A collaborative, multicultural team that values innovation and execution., • Modern office in London / Dubai Downtown. Our Values – How We Work At Feel, we don’t just hire for skills — we hire people who live and breathe our core values: Collaboration – We work better together Efficiency – We move smart and fast Passion – We care deeply about our mission Continuous Improvement – We always level up Customer Focus – We put the customer at the centre If this sounds like you, you’ll feel right at home here.

Role Overview Our client is a privately owned commercial landlord, who is now seeking to strengthen their Asset Management team by appointing an experiened Commercial Asset Manager to deliver high-quality services across a diverse portfolio of mixed-use properties. This role will need someone who is hands on with a detailed understanding of leases, service charges and obligations under the 1954 landlord and tenant act. There is very little property management involved in this role but the ability to coordinate your work with the Property management Team and other internal colleagues is essential. You will take responsibility for the full spectrum of Asset Management and must be a proven negotiator who can find solutions that work for the company but also new and existing tenants. PLEASE NOTE: All portfolio properties are based around the M25, mainly Central London. Key Responsibilities will include, but not be limited to: • Proactively monitoring, negotiating and dealing with tenants’ leases including rent reviews, break clauses and lease expiries. You will need to be familiar with standard commercial leases and be able to interpret lease terms from leasing documents., • Selecting, instructing and monitoring letting agents on vacant commercial properties, whilst minimising costs of vacant properties., • Review, negotiate and agree Head of Terms ith prospective tenants via instructed agents., • Ensure the accuracy of property data is up to date and maintained on CRM system in respect of leases, service charges and insurance details, • Responsible for annual insurance renewal ensuring best value and billing recoverable premiums from appropriate tenants as well as managing insurance claims., • Instructing county court claims and managing post CCJ recovery action., • Dealing with applications for consent including alterations, assignments and underlettings., • Responsibility for block / building level compliance. Ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments and more., • Corresponding with VOA to deal with all business rates matters., • Approve service charge budgets, demands and apportionments., • Oversee Section 20 procedures for long term service contracts and major works., • Oversee that all projects are communicated to relevant residential and commercial tenants., • Liaise with accounts department for end of year service charge reconciliations, oversee the recovery of relevant recharges and service charge arrears. Essential experience: • Minimum 5 years comparable experience in a Commercial Asset Management role., • Comprehensive knowledge of relevant legislation, together with strong commercial and financial acumen., • The ability to be hands-on and works as part of a wider commercial team is essential., • Accuracy and attention to detail essential. You need to be organised, able to prioritise, manage your time efficiently and work to deadlines., • Excellent communication and writing skills., • Proven influencing and negotiation skills., • Ability to work autonomously but also be a valuable member of the wider commercial team., • Previous use of Qube property management software preferred.

Digital Ecommerce Analyst - Contract Real Estate Client London £300-£400 per day - Outside IR35 This is an exciting opportunity to support a global brand undergoing a major push to scale its digital sales operation. You will work directly with the Head of of Digital Sales and play a key role in shaping how they grow Ecommerce performance across web and app journeys. The Company They are a large, multinational services business operating across a wide portfolio of well-established brands. With thousands of locations worldwide and a significant volume of inbound digital demand each month, they combine the scale of a global enterprise with the fast-moving feel of a start-up. Digital performance, customer journeys and conversion optimisation are major priorities as they push towards ambitious growth targets. The Role and Deliverables • Build a clear Ecommerce performance baseline and create a consistent weekly reporting approach., • Analyse web journeys using GA4 and Databricks, identifying drop-off points and conversion issues across core flows., • Deep dive into landing page issues from both paid and organic channels and highlight high-impact fixes., • Assess opportunities across onboarding, abandonment and upsell journeys, supporting CRM with insight-led recommendations., • Provide quick-turnaround analysis across web and app data, including exploration of Amplitude data where relevant., • Act as a close analytical partner to the EVP, shaping priorities and feeding recommendations into product and, • CRM teams. Your Skills and Experience • Strong SQL capability and experience querying data in Databricks., • Proficient in Google Analytics 4 for web journey and conversion analysis., • Ability to extract actionable insights quickly in a fast-paced, start-up style environment., • Comfortable working across both web and app data sets and advising on customer journey optimisation., • Collaborative mindset with experience influencing product, CRM or digital teams., • Bonus experience with Amplitude, Eloqua, Genesys or QlikView. How to Apply If you have the analytical capability to drive meaningful Ecommerce growth, apply now to discuss this contract in more detail. Digital Ecommerce Analyst / GA4 Analytics / SQL Databricks / Web Conversion Optimisation / Customer Journey Analysis / App Analytics Amplitude / Ecommerce Insights / Digital Acquisition Analysis / CRM Journey Optimisation / Conversion Rate Optimisation

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Head of Product – B2C | £160,000 + Bonus We’re looking for a senior Product Leader with deep B2C experience to take ownership of a highly commercial, top-of-funnel product area in a fast-scaling consumer business. This is a pivotal moment for the company. Backed by recent investment and operating across multiple international markets, the focus is firmly on growth: acquisition, search, marketing technology, CRM, pricing and checkout. Experimentation sits at the heart of how product decisions are made. As Head of Product, you’ll lead multiple product teams, work as a true partner to Engineering and help define how product operates at scale. What you’ll bring • Senior leadership experience in large-scale B2C, e-commerce or marketplace environments, • Strong exposure to acquisition and growth surfaces (search, SEO, CRM, martech, pricing, checkout, apps), • A track record of building experimentation-led teams and mature A/B testing practices, • Confidence operating at both strategy and execution level, • Sharp commercial instincts, strong data fluency, and a collaborative approach with Engineering, • Enough familiarity with AI-enabled products to engage on opportunities and trade-offs This is a high-impact role with real ownership, influence and room to shape the future of product in a growing consumer brand! Interested? Please get in touch for more information on the role and company!

Data Delivery Lead Watford Junction | Hybrid 3 days per week Up to £85,000 + bonus We’re working with a well-known UK entertainment and gaming organisation undergoing a major digital and data transformation. With significant investment into modern platforms, analytics capability and CRM infrastructure, this business is shifting towards a far more customer-centric, insight-driven operating model. The Role This is a senior delivery and functional leadership position within the data organisation, reporting directly into the Head of BI. You’ll act as the single point of accountability for analytics and BI delivery, owning initiatives from initial business requirement through to build, release and adoption. While this is not a Project Manager role, it requires strong ownership of delivery, prioritisation and stakeholder management across multiple concurrent initiatives. Key Responsibilities • Own end-to-end delivery of BI, analytics and data products, • Act as the functional lead across Business Analysis, Data Engineering and Reporting, • Manage 3 direct reports, each owning a core vertical, • Provide indirect leadership across teams of 15–20 including permanent staff and suppliers, • Partner closely with Product Owners and senior stakeholders across Marketing, CRM, Finance and Operations, • Translate business problems into clear, deliverable analytics solutions, • Set priorities, manage dependencies and allocate resources effectively, • Balance short-term delivery with longer-term roadmap and platform planning, • Ensure teams understand upcoming work and are staffed appropriately Team Structure This role leads across three core functions: • Lead Business Analyst overseeing a BA team, • Data Engineering Manager owning platform and pipelines What They’re Looking For • Strong experience owning BI or analytics delivery in complex environments, • Proven stakeholder management and business partnering skills, • Background working with Power BI and modern reporting stacks, • Experience leading cross-functional delivery teams, • Comfortable operating at both strategic and hands-on levels Why This Role • Senior leadership position with genuine ownership of data delivery, • High visibility across the business with executive stakeholder exposure, • Opportunity to shape how BI and analytics are embedded into decision making, • Clear impact on revenue growth, cost reduction and operational efficiency, • Hands-on role that stays close to delivery without micromanaging teams, • Hybrid working model with long-term transformation underway

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Microsoft D365 Supply Chain Consultant is part of the Consulting Team, reporting to the Head of Consulting. The role is a client facing position, delivering industry leading Microsoft Dynamics solutions. The D365 Supply Chain Consultant will have a strong Supply Chain and Dynamics background to deliver the successful implementation and maintenance of our clients D365 solutions. You will need a demonstrable history of consultancy experience as this role will entail continuous interaction with clients and project teams. Your experience and knowledge of D365 solutions and associated business processes combined with an appreciation of associated technologies are imperative to support your role at Ingentive. This is a varied and demanding role involving all aspects of implementing Dynamics solutions from pre-sales work through the project life cycle to go-live and on-going support. Your involvement with clients will include off-site and on-site work and you will be encouraged to develop your Dynamics knowledge and achieve relevant certifications. Essential Expertise: • 5+ years of supply chain experience, • Previous experience of D365 F&SCM, • Required to demonstrate credibility with the client and quickly understand how our products will add value to our services, • Proven consulting experience, • Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure, • Understanding and assimilating information from various sources, • Being able to recognise and deal with conflict or sensitive situations, • A clear ability to organise your own time and resources, and execute daily, • Commercial awareness and total dedication to delivering maximum return on investment for our clients, • Self-motivated and driven to achieve professional success in a team based consulting environment., • Demonstrated experience implementing the finance functionality within D365 (including project accounting and inventory valuation), • Experience designing and coordinating multi-site or multi-national implementations, • Microsoft D365 accreditation, • Maintaining industry specific knowledge to help our clients follow best practise processes., • Fluency in English both written and verbal. Responsibilities: On a daily basis your varied role will include, but will not be limited to: • Delighting our clients with exceptional customer service, • Demonstrate awareness around upselling and understanding of additional company capabilities, • Ensuring quality control of all your deliverables, • Be involved in Pre-sales assistance when required, • Clear and concise communication with Project Managers on project progress, • Effective communication with senior management as well as junior staff at our clients, • Implementation planning and the delivery of value added work, to scope, deadline and budget, • Running client workshops on business processes, business requirements and system design, • Business and systems analysis and documentation, • Product design and gap analysis to standard product functionality, • Production of design, system, user and procedural documentation, • Application configuration and setup, • Provide system training to both internal and external clients, • Development and delivery of testing strategies, • Assist others in the team to grow and build their skills, • Recommends actions that are consistent with Ingentive’s values, objectives, and goals, • Must possess good organisational, presentation and facilitation skills., • Exercises strong business judgment supporting Ingentive’s strategy and vision, • Always demonstrate a desire for excellence in everything you deliver Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: • Consistent positive client feedback relating to project work., • Achieving objective targets set in monthly one to one reviews, • Completing high quality self managed tasks on time and to budget, • Maintaining great communication with clients and the team, • Adherence to Ingentive quality standards and assurance, • Maintain knowledge of the Dynamics product and understand road map items, bringing new knowledge and features in to use at the earliest opportunity., • Maintain and certify on Dynamics, AI and PowerPlatform technologies., • Behaviour in line with the company values. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Quintessentially, the world’s leading luxury lifestyle group, truly understands and connects with the global HNW & UHNW community via a network of 60 offices around the world. Dedicated to delivering an exceptional and discerning service for our members, combined with, connecting the most prestigious brands to this hard-to-reach consumer. Our Culture: Our mission is to be ‘exceptional people providing exceptional services for exceptional people’. The Quintessentially Group has been built up over many years by people who are ambitious. Bringing a strong work ethic, a sense of entrepreneurship and fun to our jobs allows the Company to grow and provide greater opportunities for everyone involved whilst providing a challenging and rewarding career where our employees are happy and proud to work for us. We expect everybody in the Quintessentially Group to maintain high levels of integrity and professionalism in order to sustain our leading position in a highly competitive industry. At the same time, we are committed to providing the challenges, recognition and opportunities to help our team reach their goals and objectives. Our constant goal is to go above and beyond expectations. We aim to deliver an incredible level of personalised service around the world - always going that extra mile. We are committed to the notion that quality matters, working hard to bring only the very best. We believe that to remain a market leader and to achieve service excellence, we all need to adhere to our core values of core values of Integrity, Communication, Accountability, Innovation, Service Drive, Passion, Empathy and Excellence. By working together in this way, we can continue to provide an environment which ensures that the future will be both productive and prosperous for us all. Job Summary: The Restaurant Specialist supports the Global Head of Restaurants in delivering an exceptional dining programme for members. The role focuses on restaurant request fulfilment, supplier relationship support, and the development of curated dining recommendations that reflect Quintessentially’s standards of service. The Restaurant Specialist helps maintain strong relationships within the restaurant industry and uses this knowledge to secure access, enhance booking success rates, and provide personalised dining experiences aligned with member preferences. Acting as a key support function to servicing teams, the role ensures requests are handled efficiently while upholding the highest levels of customer care. In addition to operational support, the role contributes to the promotion and visibility of restaurant opportunities. Working alongside internal teams, the Restaurant Specialist helps develop marketing and communication materials that showcase dining benefits, events, and seasonal highlights, encouraging member engagement and uptake. This includes supporting restaurant content, guides, and member-facing communications that celebrate the breadth and quality of the dining programme. This position requires a proactive, relationship-driven individual with a genuine interest in restaurants and hospitality. The successful candidate will demonstrate excellent communication skills, strong organisation, and a commitment to service excellence, contributing to both member satisfaction and the ongoing strength of restaurant partnerships. Main duties & responsibilities to include but not limited to: • Support restaurant request fulfilment, delivering timely, personalised dining recommendations., • Assist servicing teams and international offices with UK restaurant expertise., • Support and maintain strong relationships with key restaurant partners., • Secure access to high-demand reservations and unique dining opportunities., • Maintain up-to-date knowledge of restaurant openings, trends, and industry developments., • Contribute to the promotion of restaurant benefits and dining initiatives., • Support the creation of restaurant content, guides, and member communications., • Share regular updates and insights with internal teams., • Assist in the development and delivery of dining-led member events., • Identify opportunities to increase engagement with restaurant benefits., • Support internal team knowledge of restaurant partners through training and familiarisation opportunities., • Maintain accurate records of bookings, benefits, and partner information., • Support database management and internal reporting., • Provide administrative support to the wider specialist team., • Demonstrate flexibility, professionalism, and strong communication at all times., • Build positive relationships with partners and internal teams., • Show initiative and a proactive approach to service delivery. Requirements: • Demonstrate a strong understanding of customer service excellence, • Show interest in restaurants, hospitality, and dining culture, • Communicate confidently with partners and internal teams, • Display professionalism in relationship management, • Be highly organised and able to prioritise multiple requests, • Work effectively under pressure and to deadlines, • Have strong written and verbal communication skills, • Be proficient in CRM systems and general IT tools, • Be proactive, adaptable, and eager to learn, • Have fluent English (additional languages are advantageous) Hours of work: Contractual hours are from 0900 to 1730 Monday to Friday. However, it may be the case that in order to fulfill the duties of the role, different or additional hours may be necessary. Requirement to be on call outside working hours in case of service-related emergency.

Reports to: Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing. Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, and make its voice ever louder and more insistent the world over. We have an international editorial team with our main offices in London and New York. In 2024, The Independent’s portfolio of brands increased through a new licensing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer behaviour. Reporting into a senior member of the team, you will contribute to the team’s work as it develops from descriptive reporting towards more predictive and insight-led analysis. Your primary focus will be on analysing customer data to help understand engagement, retention, and value across our reader revenue products. You will support work on areas such as churn analysis, customer segmentation, experimentation, and early-stage modelling, helping the business make more informed decisions. You will work closely with senior analysts and data scientists to learn and apply best-practice analytical techniques, ensuring insights are accurate, well-documented, and clearly communicated. As part of the role, you will help translate data into actionable insights that can be shared with stakeholders across marketing, product, and editorial teams. This role offers an opportunity to develop strong analytical and technical skills in a commercial media environment, while contributing to data-driven decision-making and the long-term growth of reader revenues. Diversity, Equity and Inclusion As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone. We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. The Data & Marketing Department The Data & Marketing department is the intelligence powerhouse of the business, representing the customer. Our goal is to inspire, engage and grow a loyal readership by harnessing data-driven insights and innovative marketing to deliver personalised, impactful content experiences that build lasting trust, diverse revenue streams, and a thriving future for quality journalism. The department consists of four teams: Data Science & Engineering, Data Intelligence & Monetisation, Research & Insight and Customer Marketing. Data Intelligence & Monetisation The purpose of this team is to understand our customers and the value they bring to our business. They do this by providing performance insight and optimisation opportunities to our core business (editorial, marketing, advertising, ecommerce activities, etc.), identifying and validating business expansion opportunities based on insight, and identifying and delivering initiatives that generate revenue from our data assets. About You You are curious, analytical, and interested in how data can be used to understand audiences and improve products. You may be early in your data career or looking to take your first dedicated role as a data analyst in a commercial environment. You enjoy working with numbers, spotting patterns, and learning how data supports real-world decision-making. An interest in media, digital products, or customer behaviour is a plus, but most importantly you are keen to learn and develop your skills within a supportive team. Analysis & Insight • Support the team with regular reporting and performance analysis., • Help analyse user behaviour across acquisition, engagement, and retention., • Assist with forecasting, experimentation, and evaluation of new initiatives., • Translate data into clear insights for non-technical stakeholders. Decision-Making & Problem-Solving • Learn how to approach business questions using data to provide meaningful insights., • Support senior analysts with analysis and modelling tasks., • Develop confidence in making recommendations backed by data and evidence. Relationship-Building & Advocacy • Work closely with colleagues in data, marketing, editorial, product, and finance., • Contribute to insight packs, dashboards, and presentations., • Build positive working relationships across teams. Operational Excellence & Execution • Maintain a high level of accuracy and attention to detail., • Manage multiple tasks effectively with guidance and support from the team., • Take ownership of smaller pieces of analysis and business questions as your skills grow. Key Responsibilities and Accountabilities - what is delivered • Analyse customer behaviour to support understanding of engagement, retention, and subscription journeys, • Support analysis related to churn, conversion, and customer value, working with guidance from senior team members, • Assist in maintaining and updating customer and revenue forecasts (e.g. subscribers, churn, engagement), • Help track performance and support scenario analysis for acquisition and retention initiatives, • Support the design, analysis, and reporting of A/B tests across the customer lifecycle, • Help define success metrics and interpret test results to inform future activity, • Support the creation, maintenance, and analysis of customer segments used for insight and marketing activity, • Work with marketing teams to understand how customer insights are applied in tools such as Braze, • Collaborate closely with senior analysts, data scientists, and data engineers to deliver accurate analysis, • Contribute to dashboards, insight packs, and clear documentation for stakeholders, • Ensure a high level of accuracy, consistency, and attention to detail in all analytical work, • Manage multiple tasks and deadlines with support from the team, taking on greater ownership as skills develop Skills and Experience • Quantitative Foundation: A strong academic background in Mathematics, Statistics, Computer Science, or a related quantitative field, with a deep understanding of statistical significance, hypothesis testing, and experimental design (A/B testing)., • Core Technical Skills: Good working knowledge of SQL for data extraction and analysis (experience with Google BigQuery is a plus), and some experience using Python or R for analysis, modelling, or data manipulation., • Analytical Methods: Exposure to analytical or modelling techniques (e.g. regression, classification, segmentation), with an interest in learning more advanced approaches over time., • Customer & Subscription Insight: Interest in customer behaviour, retention, and subscription-based business models; experience working with KPIs such as churn, engagement, or ARPU is beneficial but not essential., • Growth & Experimentation: Some experience supporting A/B tests, performance analysis, or conversion optimisation, with curiosity about how data informs growth strategies., • Tools & Platforms: Familiarity with analytics, marketing, or data tools (e.g. dashboards, CRM, or marketing platforms); experience with Piano or Braze is a bonus but not required., • Forecasting & Reporting: Experience producing forecasts, tracking performance, or building reports to support decision-making, with guidance from more senior colleagues., • Communication & Collaboration: Ability to explain analytical findings clearly to non-technical stakeholders and work collaboratively with teams such as marketing, editorial, product, and finance., • Brand Interest: An interest in digital media and familiarity with The Independent’s products and journalism is an advantage. Our Values – you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences. Please upload a Cover Letter to support your application.

We are looking to hire an experienced Head of Operations - Gold Accounts Programme (GAP) which is a service focused role providing service excellence to Gold Account Programme clients. Are you an experienced leader from the interior design, workplace, or commercial furniture industry with a proven track record of delivering complex international projects for FTSE 500 clients? Do you excel in fast-paced environments, demonstrate exceptional communication and commercial acumen, and take pride in implementing robust processes that enhance client experience? If so, this role could be the perfect opportunity for you. Tsunami Axis is one of Europe’s largest furniture dealer consultants, specialising in delivering large-scale office furnishing projects helping to create spaces that transform the way people work. With our five UK and five EU locations we service our customers globally. Our service to our clients and their professional teams is built upon specialist knowledge and deep product expertise, giving choice, diversity and sustainable solutions. With a broad customer base made up of global corporations within the private sector, as well as local and central Government clients, our track record is second to none. The Head of Operations - GAP will oversee successful planning and implementation of resource, support operations, installations, and logistics teams. In addition, you will assist with client and internal reporting relating to the performance of our Gold Accounts Programme across the UK, mainland Europe, and selected international territories. You will ensure a consistent, high-quality experience—supporting both project delivery and long-term strategic account success. This is a highly visible role based from our London office, with a requirement for international travel. You must have experience in project, programme, or account management within the interiors, workplace, or related industry and demonstrated experience working with FTSE 500 or major multinational clients with global or pan-European delivery exposure. Key Responsibilities Client & Programme Management - GAP team • Act as the central pivot point for the GAP Director and wider team, as well as the client from a project delivery and day two service perspective to ensure a unified and seamless client journey., • Ensure the consistent implementation of processes and procedures across all operating regions to ensure quality, efficiency, and alignment (service excellence) with the wider TA strategy., • Implement a proactive continuous improvement service approach, identifying opportunities for enhancing client service where possible., • Ability to attend and lead/support the GAP Director with client meetings, project calls, and site visits where required, providing clear and consistent communication throughout., • Oversight and strategic vision of multi-site, multi-country project delivery. Coordinating design, logistics, installation, and on-site supervision to ensure deadlines, budgets, and quality standards are met., • Work closely with the GAP Director to align operational delivery with sales and individual account objectives., • Working with the GAP Director, influence and shape the ongoing evolution of the Gold Account Programme, ensuring best practice, innovation, and commercial growth., • Represent the programme at a senior level, acting as a trusted adviser and champion for quality, consistency, and client excellence. Operational Focus • Management of the GAP project managers ensuring the completion of detailed project plans that encompass supply chain management, shipping schedules, site access, manpower requirements, and risk mitigation., • Oversight of operational delivery, including installations, international logistics and shipping for project, storage, and warehousing for assigned Gold Account projects., • Management of the GAP Sales Support team and have oversight of pricing schedules and proposals. Have a particular focus on costing accuracy and on time completion of SSP work within the team., • Working with The Torrington Group’s (TTG) compliance manager, ensure subcontractors and suppliers meet compliance, quality, insurance, and contractual obligations via the approved compliance portal., • Manage the workload allocation across the GAP team, ensuring all SLA requirements are met or exceeded., • Conduct post-project reviews (“lessons learned”) and embed continuous improvement into programme delivery. Commercial & Financial Management • Ensure that full commercial oversight of subcontractor budgets, with a focus on identifying risks to program and costs., • Accountable for project costs, variations, risks, and financial performance throughout the project lifecycle., • Produce monthly and quarterly reporting on KPIs including team performance, subcontractor spend, supply chain performance, and financial outcomes., • Drive margin improvement and profitability through effective commercial management and operational efficiency. Required Skills and Experience • Minimum 5 years’ experience in project, programme, or account management within the interiors, workplace, or related industry., • Demonstrated experience working with FTSE 500 or major multinational clients with global or pan-European delivery exposure., • Strong commercial and financial management skills with the ability to protect margin and drive profitability., • Thorough understanding of project delivery operations, including logistics, installation, site management, and supply chain., • Excellent organisational, planning, and time-management skills with the ability to manage multiple priorities., • Exceptional communication, negotiation, and stakeholder-management abilities., • Experience leading cross-functional, geographically dispersed teams., • Competence in project management and CRM systems (Salesforce experience desirable)., • High levels of integrity, professionalism, and commitment to delivering outstanding client service., • Willingness to undertake travel across the UK and Europe and occasionally Global. Personal Attributes • Client-focused with a proactive, solutions-oriented mindset., • Detail-driven while maintaining a strong grasp of commercial impacts and strategic objectives., • Confident leader able to inspire, influence, and support diverse teams., • Resilient, adaptable, and comfortable working within fast-moving and complex environments. What We Offer • The opportunity to work with high-profile global clients at the forefront of workplace design and delivery., • A senior role offering real influence over programme performance, client satisfaction, and commercial outcomes., • Competitive salary and benefits package including bonus, alongside opportunities for professional and international development.

The Role We are seeking an experienced Head of CRM to lead the global strategy and optimisation of email, SMS, retail clienteling, direct mail, and referral channels across all markets. This role is responsible for driving both customer acquisition and customer lifetime value. Reporting directly to the Commercial Managing Director and partnering closely with our brand, content, retail, commercial, and customer service teams, the primary objective is to achieve our commercial targets by elevating the customer experience across every touchpoint. This will be delivered by ensuring all communications are closely aligned, consistent, and optimised for timing, relevance, and reach. The successful candidate will lead a small but growing CRM team, overseeing platform management, campaign execution, performance analysis, insight presentation, and the identification of new strategies, technologies, and opportunities to drive business growth. This is a hands-on, data-driven, and highly cross-functional role that requires a deep understanding of our customers, product collections, and brand. As our use of discounts and clearance activity is strategically limited, audience segmentation and content personalisation will be the primary levers of growth. Responsibilities Strategy & Team Leadership: • Set Varley’s global CRM strategy across all channels, aligned with brand and commercial objectives., • Define CRM principles, priorities and ways of working to ensure consistent scalability across all markets., • Line-manage and support the CRM Manager, providing clear direction, prioritisation and decision-making support., • Plan the growth of CRM capability and team resourcing in line with business and retail expansion., • Own the CRM tech stack and partner ecosystem, acting as senior owner of platforms, relationships, budgets and high-level decisions. Campaign Deployment & Optimisation: • Set the CRM approach to brand-led campaigns, ensuring the right audiences, timing and phased rollout across email, SMS, direct mail and clienteling., • Set the principles that guide segmentation, suppression, frequency and personalisation across campaigns, ensuring communications remain relevant and customer-first., • Establish a test-and-learn approach to campaign optimisation, ensuring performance is reviewed and learnings inform future planning., • Oversee the direct mail channel in the US and UK, including the deployment of spend, revenue attribution, ROI and CPA analytics. Customer Lifecycle & Journeys Automation: • Set the strategic direction for automated customer journeys, identifying opportunities to improve engagement, retention and loyalty over time., • Define and prioritise the automated journeys CRM should focus on, based on customer behaviour, intent and potential impact., • Set clear standards for the quality, relevance and consistency of automated lifecycle communications, ensuring they evolve over time to support long-term customer relationships. Commercial Performance & Reporting: • Define how CRM success is measured, including KPIs and clear principles for reviewing and interpreting performance., • Review CRM performance at a strategic level, using data insight to inform priorities, optimisation opportunities and future investment., • Own CRM forecasting at a channel and initiative level, providing informed projections to support commercial planning., • Ensure CRM performance and insights are clearly communicated to senior stakeholders, providing transparency on impact and opportunity. Retail Support & Clienteling: • Set the approach for how CRM supports retail, ensuring store-related customer communications are thoughtfully integrated into the wider marketing strategy., • Ensure clienteling is supported through clear CRM principles, best practices and tools, working with Retail to drive adoption and confidence at the store level., • Oversee CRM support for key retail moments, such as store openings and activations, ensuring clear alignment and prioritisation. Cross-functional Collaboration: • Work closely with Brand, Product, Ecommerce, Customer Service and Retail as a senior, diplomatic partner, aligning CRM priorities with wider business initiatives and supporting teams to achieve their objectives while protecting brand and customer experience., • Ensure clear communication and visibility of CRM plans and initiatives across the business, particularly around key moments such as category launches and store openings. Data Strategy & Governance: • Manage the collection, storage, quality, and activation of customer data within GDPR and international data privacy guidelines. Experience & skills • Significant experience leading global CRM programmes and managing teams., • Experience owning CRM technology and partner ecosystems, including platforms, third-party relationships and budgets., • Strong commercial awareness, able to balance performance objectives with brand integrity and long-term customer value., • Confident working with data and reporting to interpret performance and inform decision-making., • Proactive, self-motivated, and comfortable operating at both a strategic and hands-on level within a fast-growing, evolving organisation., • Excellent communication and stakeholder management skills, with the judgement and diplomacy to navigate complex cross-functional environments., • Experience with premium apparel brands, the US market and retail stores is preferred. Company Values WE ARE THE SUM OF MANY PARTS We may have two founders, but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals. WE PURSUE QUALITY IN EVERYTHING WE DO. We should chase perfection in everything we do. Growth is a result of improvements to every aspect of what we do, not just reliant on an individual or department. We grow together. WE EMBRACE POSSIBILITY AND PUSH BOUNDARIES: We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes. DATA-DRIVEN DECISIONS AND PURPOSEFUL ACTIONS: We base our decisions and actions on data and reason, not on hope. We prioritize and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions. OUR BRAND IS TIMELESS AND VALUABLE: Our brand is our most valuable asset, and we treat it with the utmost respect. We recognize that our brand will outlive us and strive to enhance its value through everything we do. We prioritize long-term growth over short-term gains, ensuring the longevity of our brand's reputation. WE NEVER COMPROMISE OUR PRODUCT. We believe the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price. WE RESPECT AND EXCEED CUSTOMER EXPECTATIONS: We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others. WE CHOOSE PARTNERS WHO REFLECT OUR VALUES: We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation. WE GROW OUR BRAND BY EMPOWERING OTHERS: We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections. RESPONSIBILITY IS AT THE CORE OF EVERYTHING WE DO: We believe that responsibility is as fundamental as the fit of a garment. We prioritize ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities. KINDNESS IS OUR GUIDING PRINCIPLE: We prioritize treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Head of Managed Services is responsible for the overall strategy, delivery, and commercial performance of Ingentive’s Managed Services function. This is a leadership role combining service ownership, client engagement, operational excellence, and team development. You will lead both onshore and offshore teams, own service quality and client satisfaction, and work closely with Sales and Consulting to grow Managed Services revenue. You will define the Managed Services operating model, embed ITIL-aligned processes, oversee Dynamics 365 support delivery, and ensure services are scalable, efficient, and commercially successful. Key Requirements • Strong hands-on knowledge of Microsoft Dynamics 365, including experience supporting, • live production environments., • Solid working knowledge of ITIL, with practical experience running ITIL-aligned service, • operations (Incident, Request, Change, Problem, Continual Improvement)., • Proven project management capability, including client onboarding, service transitions, and, • operational improvement initiatives., • Demonstrable experience leading onshore and offshore delivery teams. Essential Expertise • 8+ years’ experience in Managed Services, Service Delivery, or IT Operations leadership roles., • Proven track record of building, scaling, and leading Managed Services teams., • Strong experience operating ITSM platforms and service governance frameworks., • Demonstrable ownership of service performance, client retention, and commercial, • outcomes., • Experience managing senior client relationships, escalations, and renewals., • Deep working knowledge of Dynamics 365 within Managed Services environments., • Experience across the Microsoft ecosystem (Dynamics 365, Power Platform, Azure, Microsoft, • 365)., • Demonstrable experience delivering projects end-to-end, including planning, stakeholder, • management, risk, and delivery tracking. Responsibilities: Managed Services Strategy and Growth • Define and own Ingentive’s Managed Services strategy, roadmap, and operating model., • Develop scalable service offerings aligned to client needs and Microsoft capabilities., • Partner with Sales and Consulting to support pipeline, onboarding, and service expansion., • Identify and drive opportunities for growth within existing client accounts., • Client Engagement, • Act as sponsor for key Managed Services clients., • Own senior client relationships and service reviews., • Serve as the final escalation point for critical service issues., • Ensure consistently high levels of client satisfaction and retention., • Service Delivery and ITIL Ownership, • Own the Managed Services delivery framework, ensuring strong ITIL alignment across, • Incident, Request, Change, Problem, and Continual Improvement., • Provide strategic oversight of the ITSM platform and service tooling., • Establish clear SLAs, KPIs, reporting, and governance structures., • Drive continual service improvement through optimisation and automation. Commercial & Contract Management • Own Managed Services financial performance including renewals, forecasting, and margin, • optimisation., • Lead contract renewals in partnership with Sales., • Maintain visibility of renewal pipelines, risks, and opportunities. Team Leadership • Lead a multi-disciplinary Managed Services organisation across onshore and offshore teams., • Ensure consistent service quality and ways of working across locations., • Manage capacity, utilisation, performance, and skills development., • Create a culture of accountability, collaboration, and continuous improvement., • Project Management and Operation Change, • Lead client onboarding and service transitions using structured project management approaches., • Deliver operational improvement initiatives with clear ownership, timelines, and outcomes., • Coordinate across Sales, Consulting, Engineering, and Operations to deliver change effectively. Success Measures Performance will be measured against: • Service performance (SLA and KPIs), • Client satisfaction and retention, • Commercial performance (renewals and revenue), • Operation maturity and scalability, • Team engagement and capability development Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Recognition and loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Bright Exchange marketplace, • Hybrid working from our Central London Office Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

ROLE OVERVIEW // We are recruiting for a Junior Executive Assistant to be based at the firm’s Head Office in London. The role is to work Monday to Friday, 9.30am to 5.30pm (although as with all client-led industries a degree of flexibility is required), alongside a wider team of Executive Assistants and Administrators. The successful candidate will work in the heart of our corporate practice, providing professional and client-focused support to our Head of Corporate Knowledge and Knowledge Counsel, the wider Knowledge team and other business services stakeholders, undertaking complex tasks and projects and playing a critical role in managing all routine and daily administrative tasks, whilst receiving continued support, mentoring and training to enable this career progression and create a stepping-stone between our Administrator and Executive Assistant roles. Responsibilities of the role will include undertaking complex tasks and projects and playing a critical role in managing all routine and daily administrative tasks. This role is an excellent opportunity for somebody who is looking to progress from an administrative role to an Executive Assistant role and who is keen to provide an exceptional service within a challenging and demanding environment. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. • Act as gatekeeper for all stakeholders/ managers (e.g. take and share messages, manage expectations of callers, pass queries on to other fee earners/managers where appropriate)., • Use initiative to manage email accounts and to develop and maintain systems to promote efficiency., • Build strong relationships with, and develop and maintain a comprehensive knowledge of, clients, mandates, and projects., • Extensive and proactive diary management (to include understanding team preferences, highlighting and rectifying clashes, marking holidays/absences where appropriate, ensuring Outlook invitations are responded to and understanding team priorities for the day)., • Organise meetings including all ancillary arrangements (e.g. book meeting rooms and refreshments, arrange and provide technical support, and proactively prepare any necessary document packs)., • Organise and support conferences, events, and hospitality, to include managing invitations and RSVPs, arranging payment, travel, restaurants/venues and any necessary equipment, supporting the preparation and distribution of name badges, attending events., • Attend and contribute to team meetings, to include collating and circulating agendas and progressing action points as appropriate., • Manage the administration of Group training programmes, including by:, • Taking ownership of the planning process to ensure that relevant milestones are diarised and brought to team members’ attention, preparatory meetings are scheduled, tracker documents are up-to-date, and training materials are flagged for updating;, • Liaising with relevant teams to secure appropriate room bookings;, • Managing calendar invitations;, • Organising and assisting in the production of slides and other relevant training materials;, • Liaising with speakers and other relevant parties; and, • Recording and reporting attendance using relevant IT and HR systems., • Own and maintain all relevant data, for example in relation to training programmes, events and client relationships, to include creating and maintaining rolling ‘to-do’ lists and prompting stakeholders/managers as necessary., • Build strong relationships with Partners, fee earners and other business services teams and maintain effective and efficient use of business support services., • Identify and facilitate knowledge sharing within peer group and wider team, and provide team support to cover absences and during times of increased workflow., • Maintain a comprehensive knowledge of, and ensure compliance with, quality standards, and the firm’s policies in general., • Facilitate training sessions for legal staff and provide end-to-end support, to include liaising with providers, clients, and attendees, booking rooms or event spaces, providing any documentation required (before and after), providing technical support in the training sessions (as required)., • Update intranet pages, as required., • Collate BD activities for the group., • Support the BD team with overlapping tasks and projects, as necessary, which may include updating marketing lists on our internal CRM system, updating brochures, updating LinkedIn alumni lists, preparing legal directory submission documentation, preparing referees for same, plus arranging meetings with Partners and legal directory personnel., • Undertake additional ad hoc duties to support the group, as identified by your stakeholders/Practice Support Manager/group partners and as necessary., • Update Corporate OneNet pages using RedDot. CANDIDATE PROFILE // Candidates for this position must have: • Advanced knowledge of Microsoft Office Suite (in particular Word, Excel and PowerPoint).This role will demand extensive use of these packages and will also require excellent administrative skills and experience., • Excellent audio skills and typing speeds., • Excellent attention to detail and use of grammar., • Excellent interpersonal and communication skills and the ability to work well within a team/be a strong team-player, and to interact at all levels., • The ability to build strong relationships with internal and external clients., • Commercial and financial acumen and a solution-focused attitude., • Accuracy and pride in their work product., • A collaborative attitude and be supportive of the business and its initiatives, plus a willingness to get to grips with new technology, taking the training opportunities provided by the firm., • The ability to confidently manage and prioritise a varied workflow, and to remain proactive and flexible at all times., • The ability to anticipate and identify potential problems and provide innovative solutions., • Excellent organisational skills, with the ability to multi-task, keep calm under pressure and work to tight deadlines., • Experience of working in a diverse team whilst fostering an inclusive team culture., • An adaptable nature and be open to change, with a willingness and confidence to make suggestions for change where appropriate., • A high level of professionalism and integrity; displaying the highest standard of professional ethics. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

JOB TITLE: Procurement and Compliance Lead REPORTS TO: Head of Legal Operations DEPARTMENT: Legal – Company Operations LOCATION: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG JOB PURPOSE The Procurement Compliance Lead is responsible for ensuring that all suppliers, vendors, and partners meet commercial, legal, regulatory and operational compliance standards across the Group. The role oversees supplier governance, vendor performance, partner network expansion, operational risk management and regulatory compliance, while supporting the Legal, Contracts, Sales, and Finance teams to ensure Penta’s operational standards are upheld across all jurisdictions. DUTIES & RESPONSIBILITIES Procurement Governance & Supplier Compliance • Liaise with umbrella companies, vendor partners, suppliers and third-party service providers to resolve documentation gaps and ensure compliance., • Perform regular supplier/vendor/partner performance reviews and risk assessments., • Manage supplier and vendor deliverables, SLAs, and KPI’s ensuring contract terms, service levels and compliance requirements are met., • Maintain supplier approval processes, tiering structures and audit trails across all entities., • Ensure all supplier documentation is valid, up to date, and aligned with internal regulatory requirements (KYC’s, credit checks, company certificates, licenses). Contractual & Partner Network Support • Provide contractual support, including sharing agreements, templates and compliance documentation with internal teams., • Maintain and expand Penta’s domestic and international partner network, identifying new partners and opportunities to enhance service capability., • Ensure all special provisions in partner or supplier contracts are verified, compliant, and escalated where risk is identified., • Work closely with Legal and Contracts teams to ensure all agreements reflect operational and compliance expectations. Operational Compliance & Risk Mitigation • Identify external and internal supplier operational risks across the organization and develop mitigation strategies., • Implement controls that align with internal policies, external regulations, and operational best practices., • Investigate and resolve operational issues, inefficiencies or compliance breaches., • Monitor changes in industry standards and update internal programs accordingly., • Stay abreast of emerging operational and compliance trends to ensure proactive risk management. Internal Training & Cross Functional Collaboration • Provide guidance and training to employees on procurement, operational and compliance best practices., • Coordinate with internal departments (Sales, Legal, Commercial, Operations, Care) to drive operational excellence and efficiency., • Work with external stakeholders when implementing operational improvements or compliance-driven initiatives. Program & Process Development • Develop, document and improve procurement compliance processes, policies and operational procedures., • Align Penta’s offerings with evolving compliance and operational requirements., • Support expansion of Penta’s service solutions by ensuring operational feasibility and compliance alignment. EXPERIENCE & QUALIFICATIONS • Proven experience in procurement governance, supplier compliance or vendor management., • Experience working within a commercial, operational or compliance environment (professional services or staffing industry preferred)., • Strong understanding of due diligence, supplier onboarding, and vendor risk management practices., • Knowledge of regulatory and operational compliance standards, • Skilled in relationship management across diverse suppliers, partners and internal teams., • Proficient with CRM systems, document management, reporting tools and Microsoft Office suite. THE IDEAL CANDIDATE • Strong analytical, problem solving and investigative mindset., • High attention to detail and accuracy., • Confident communicator with excellent stakeholder management capabilities., • Proactive, commercially aware, and able to identify risks before they surface., • Adaptable, organised and able to manage competing priorities in a fast-paced environment., • Integrity driven with strong professional ethics.

Senior Admissions Officer 📍 London (Hybrid – 3 days on campus) 💰 £37,500 – £43,000 per annum 🕒 Full-time | Permanent About the role An innovative and rapidly growing London-based university is seeking a Senior Admissions Officer to join its dynamic Enrolment Management team. With application volumes increasing and new degree programmes launching, this role is critical in ensuring a fair, efficient, and high-quality admissions process from first enquiry through to enrolment. Reporting to the Head of Undergraduate Admissions, you will oversee application processing, support the development of Admissions Officers, and play a key role during peak cycles including confirmation and Clearing. This is a hybrid role based at a central London campus. Key responsibilities • Manage and process undergraduate applications via UCAS, direct applications, and other platforms, • Ensure applications are processed within agreed service levels, • Deliver excellent applicant experience at every stage of the admissions journey, • Maintain compliance with admissions policies, quality standards, and GDPR requirements, • Coordinate interviews, applicant communications, and feedback processes, • Support recruitment events such as Open Days and interview days, • Quality check admissions documentation including offer letters and webpages, • Work collaboratively across departments on enrolment and student transfer processes, • Train and mentor Admissions Officers, • Support reporting and cycle analysis for senior leadership About you Essential: • Experience working within a UK university admissions team, • Understanding of the full admissions lifecycle, • Experience using UCAS and/or CommonApp, • Experience with admissions systems or CRM platforms, • Excellent communication and customer service skills, • Strong organisational skills and attention to detail, • Experience supporting fee assessments, • Experience mentoring or training colleagues Why apply? The university offers a supportive working environment and a strong commitment to work-life balance, including: • Flexible working arrangements, • Generous parental leave, • Employee Assistance Programme, • Optional private medical insurance, • Season ticket loan & cycle-to-work scheme Additional information Applicants must have the right to work in the UK. The role may require DBS clearance. Admissions Officer (1-year FTC, maternity cover) 📍 London (Hybrid – 3 days on campus) 💰 £32,500 – £37,500 per annum 🕒 Maternity cover | 1-year FTC About the role You’ll manage the end‑to‑end admissions process,f rom first enquiry to enrolment, ensuring every applicant receives timely, supportive and accurate guidance. Working closely with academic and admissions colleagues, you’ll play a key role in delivering a fair and efficient admissions experience within a high‑growth, high‑energy team. Key responsibilities • Provide a high‑quality applicant experience across phone, email, web chat and in‑person interactions, • Process and review applications accurately, using established policies and entry requirements, • Coordinate interviews and manage applicant documentation in line with GDPR, • Support recruitment activities such as Open Days, Taster Days and Offer Holder Days, • Suggest improvements to applicant communications and admissions processes About you Essential: • Excellent communication skills and attention to detail, • Strong organisation and time‑management skills, • Ability to build rapport with prospective students, • Knowledge of UK Higher Education and UCAS processes, • Experience presenting to groups, • Experience conducting telephone call campaigns Why apply • Be part of a friendly, supportive and rapidly expanding admissions team, • Work at a modern, centrally located campus overlooking Tower Bridge, • Access great benefits including flexible working, EAP, optional private medical insurance, season ticket loans and cycle‑to‑work scheme Additional information Applicants must have the right to work in the UK. The role may require DBS clearance.

Job Title: Head of Sales – F1 & High-End Sports Hospitality Location: [East Midlands or London area] Employment Type: Full-Time Reporting To: Director(s) Salary: £40,000 - £50,000 basic salary (£65,000 - £75,000 OTE) About the Role We are seeking a driven, commercially astute Head of sales with proven Formula 1 (F1) sales experience to lead the sale of premium sports and F1 hospitality packages to corporate and high-net-worth clients. This is a high-impact role suited to a confident closer who understands the luxury hospitality market, thrives in a target-driven environment, and has an established network within F1 or elite sports events. Key Responsibilities  Drive revenue growth through the sale of high-end F1 and luxury sports hospitality packages, primarily focussing on Monaco and Abu Dhabi.  Develop and manage a portfolio of corporate clients, industry partners, and high-net- worth individuals.  Proactively generate new business through outbound sales, networking, referrals, and industry events.  Build tailored hospitality proposals aligned with client objectives and brand positioning.  Negotiate contracts and close high-value deals while maintaining premium brand standards.  Manage the full sales cycle from prospecting to post-event follow-up.  Represent the company at race weekends, sporting events, and networking functions.  Maintain accurate CRM records, sales forecasts, and pipeline reporting.  Collaborate with marketing and operations teams to deliver exceptional client experiences.  Stay informed on F1 calendar updates, paddock club offerings, sponsorship opportunities, and industry trends. Required Experience & Qualifications  Minimum 2 years of industry experience in sports hospitality, F1 hospitality, or luxury event sales.  Proven track record of achieving and exceeding sales targets in high-value environments.  Demonstrable experience selling F1 hospitality packages (e.g., Paddock Club, VIP trackside experiences).  Strong existing network within corporate entertainment, motorsport, or premium sports markets.  Exceptional negotiation, presentation, and relationship-building skills.  Commercially minded with strong business development capabilities.  Experience managing high-net-worth individuals and corporate decision-makers.  Proficiency in CRM systems and sales reporting tools.  Willingness to travel internationally during event seasons. Desirable  Established relationships with F1 teams, circuits, or official hospitality providers.  Experience working with global sporting events beyond F1 (e.g., football, tennis, golf majors).  Multilingual capabilities.  Degree in Business, Marketing, Sports Management, or related field. Key Competencies  High-performance mindset  Luxury brand awareness  Strategic sales approach  Client-centric relationship management  Strong closing ability  Resilience and drive Compensation & Benefits  Competitive base salary + uncapped commission structure  Performance bonuses  Travel opportunities to international sporting events  Access to exclusive hospitality experiences  Career progression within a premium global brand Ideal Candidate Profile You are a confident, relationship-led sales professional who understands the exclusivity and prestige of F1 hospitality. You combine commercial sharpness with a polished, consultative approach and thrive in environments where performance, luxury, and client experience intersect.

Do you want to build production-grade AI agents that directly impact P&L? Have you taken LLM systems from prototype to secure, scalable production in a regulated environment? Are you ready to architect the foundations of an AI-first insurer? A digitally-led UK specialist home insurer (200–300 employees) is entering a major AI transformation phase following recent refinancing and dedicated AI investment. A new Head of AI joined in December 2025 with a clear roadmap to scale the team to 10 and build agentic automation across the full claims lifecycle. Early products are already live, and this is a pivotal hire in that journey. This is a Principal-level AI Platform Engineer role focused on making AI capability production-ready, scalable and stable. You’ll shape architecture, engineering standards and AI platform patterns while remaining hands-on. Key Responsibilities • Build and operate production-grade AI agents on GCP using Google ADK, • Integrate AI systems with policy, claims and CRM platforms via REST/JSON APIs, • Design scalable RAG pipelines (ingestion, chunking, vector search), • Implement evaluation, monitoring, A/B testing and cost/latency dashboards, • Embed security, GDPR compliance, RBAC/IAM and auditability, • Partner with product and claims teams to deliver measurable business impact Key Details • Salary: £100,000–£130,000 (Principal level, dependent on experience), • Working model: Hybrid – 1–2 days per week in Kingston/Wimbledon area, • Tech stack: Python, GCP (Vertex AI, Model Garden, BigQuery, Cloud Run/Functions, ADK), LLMs, embeddings, vector databases, Docker, Kubernetes, CI/CD, • Sponsorship: Not currently available Interested? Please apply below.

About the job Account Executive - London / Hybrid Reporting to the Head of Sales Competitive Salary & OTE + Uncapped Commission + benefits Company Overview Armalytix is a fast-growing, multi-award-winning SaaS company revolutionising how businesses collect and verify Anti-Money Laundering (AML) and Source of Funds information. Our platform delivers an enhanced, secure, and fully digital customer experience for critical compliance checks, turning a painful process into a competitive advantage. We equip market-leading professionals with valuable insights to fully understand their clients, primarily serving regulated sectors, including Legal, and other parties in property transactions, helping them meet their AML obligations more efficiently and accurately. Role Overview This is a full-time, new business sales role for an Account Executive based in London. The Account Executive will be responsible for identifying new business opportunities, owning accounts from first conversation through to close. Key responsibilities include prospecting using a multi-channel approach, managing and maintaining your own pipeline and developing and executing sales strategies. You will be a founding member of the sales team, directly influencing our growth trajectory with promotion opportunity as we scale. Armalytix has a clearly defined customer base and ICP so you’ll be joining a well-supported environment with a clear go-to-market plan. Key Responsibilities • Proactively identify and prospect to senior buyers at UK Law Firms and Conveyancers, • Work with our lead generation function to prospect target accounts, • Manage and prioritise a large territory of target accounts effectively, • Manage the full sales cycle from initial discovery and product demonstration, through to contract negotiation and closing, • Build and maintain a sustainable pipeline of new business opportunities to ensure you achieve and exceed sales targets, • Use CRM to accurately document the prospect’s qualification process, solution requirements and close plan, • Prepare and present weekly/monthly/quarterly forecast with accuracy, • Develop and maintain a strong knowledge of the Armalytix solution portfolio, • Help evolve our sales playbook by capturing learnings and identifying scalable strategies, • Bring feedback directly to the Product and Marketing teams to help evolve the product and messaging, • Understand the regulatory and operational pressures of the UK conveyancing market to position our best-in-class solution Skills & Experience • 3 – 5 years of B2B new sales or SDR experience within SaaS; FinTech, Legal or Compliance, • Proven track record of exceeding sales targets and achieving quota attainment, • Experience selling into professional services; Property, Legal, Accountancy, or Financial institutes, • A self-starter with the motivation required to navigate the full sales cycle from prospecting to close, • Highly organised with experience of generating and maintaining a healthy pipeline, • Exceptional verbal and written skills, with the ability to build instant rapport with prospects, • Proficient with modern tech stacks; CRM, G-Suite, Office etc., • Willingness to travel nationwide to client meetings and events as needed, • A passion for helping clients improve their current processes with best-in-class solutions, • Business, Marketing or Accountancy-related degree or industry-related experience desirable What we offer • The opportunity to join a fast-scaling SaaS company with proven market fit and addressable market, • Unlimited Annual Leave, • Private Healthcare, • Life Assurance, • Pension Plan, • Electric Car Scheme, • Cycle to work scheme, • Share option scheme, • Comprehensive training and company laptop

ROLE OVERVIEW // We are recruiting for a Business Development Executive who will sit within our Global Client Development team (GCD). The GCD team is part of Business Development, which sits within the wider Commercial team. The GCD team works with partners, counsel, consultants and knowledge lawyers to win new work and deliver campaigns and initiatives that support the objectives of the firm and its practices. GCD takes an integrated, global approach to client development, bringing together practice and sector expertise to maintain and grow client relationships. The Business Development Executive will work alongside a Business Development Manager in support of our award-winning Infrastructure, Energy and Natural Resources (IEN) practice. The role holder will also work closely with knowledge lawyers, counsel and partners on a range of strategic initiatives and campaigns that support the growth objectives of these practices. IEN is a priority growth area for the firm, and the IEN group is recognised as an industry leader and innovator, breaking new ground on energy transition transactions and earning an international reputation for exceptional legal service. The team frequently works on complex, innovative or “first-of-a-kind” projects. This is an exciting opportunity to support and help drive forward business development and relationship management initiatives within a highly respected practice. The role would suit a motivated and enthusiastic individual with a strong personality, excellent attention to detail and an interest in both the global energy and infrastructure sector. KEY RESPONSIBILITIES // This role sits within a dynamic, high-achieving team and supports equally fast-growing and innovative practices. It offers the opportunity to contribute to a wide range of BD activities and provides an excellent platform to develop and enhance BD expertise and sector knowledge. The key responsibilities of this role will include the following, and the role holder may be required to work outside of our normal working hours of 9:30am to 5:30pm, on occasion. • Work closely with the IEN BD Manager to support, design and implement various BD initiatives for these practices., • Work with BD and practice stakeholders on the project management and drafting of client proposals, and the provision of pitch support from initial discussion through to submission., • Work with BD colleagues across the team to identify and pursue client development opportunities, including developing client target lists and researching clients/markets for new opportunities., • Support on the delivery of our IEN strategy, working closely with our Knowledge team, including our Head of IEN Knowledge, a Senior Knowledge Lawyer and our IEN partners and associates., • Assist in tracking and analysing global market trends and monitoring daily press and website news to keep fee-earners informed., • Assist with organising key flagship initiatives such as targeted events, roundtables, webinars, etc., • Prepare briefing packs and drafting notes on hot topics to support ad hoc client and other meetings., • Maintain and update a number of the department’s key BD and marketing documents., • Assist with the firm’s Client Relationship Management (CRM) Programme and client targeting initiatives to identify opportunities for the firm., • Manage the department’s CRM lists using Microsoft Dynamics., • Monitor market, industry and competitor information and feed through to key stakeholders as appropriate., • Collaborate with the wider Commercial department, including Pitch, BD Insight, Communications and Marketing to ensure knowledge-sharing and best practice. CANDIDATE PROFILE // Candidates for this position: • Degree-educated or equivalent industry experience., • Have the ability to develop effective relationships and have the confidence to communicate well with a range of stakeholders., • Be able to demonstrate sound judgement in respect of managing information and understanding the commercially sensitive nature of our work in this area., • Have the ability to manage multiple deliverables within a tight timeframe and deliver high quality work., • Have previous BD and Marketing experience, most recently at an assistant or executive level, ideally in a law firm environment., • Able to manage and analyse large amounts of data and identify BD opportunities within it., • Proactive, entrepreneurial and self-motivated., • Excellent interpersonal and communication skills (written, spoken and in presentations)., • Excellent attention to detail and good use of grammar., • Proactive approach to defining needs and delivering solutions., • Ability to build strong business relationships with internal and external clients and the resilience to deal with demanding individuals., • High level of professionalism and integrity; displays the highest standard of professional ethics. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Head of Sales – Hospitality Tech Scale-Up Up to £80,000 base salary + Uncapped Commission + Benefits Hybrid – London We’re partnering with a high-growth hospitality technology scale-up on a mission to bring more fairness, transparency and control to how frontline teams are rewarded – across the UK and internationally. Following a year of doubled revenue, the business is entering its next phase of growth and is now hiring a Head of Sales to lead from the front. This is a player–manager role, combining hands-on enterprise new business with the day-to-day leadership and development of a growing commercial team. You’ll own revenue growth across the UK market, drive complex enterprise deals with multi-site hospitality groups, and help shape the sales strategy, structure and culture as the company scales. Reporting directly into the Chief Commercial Officer, you’ll be responsible for delivering new revenue personally while also managing, coaching and scaling the sales function. This is a high-impact, outbound-led role suited to someone who enjoys building pipeline, closing deals, and setting the standard for how great sales is done. Player responsibilities • Personally drive enterprise new business across multi-site hospitality groups, • Build and own an outbound-led pipeline (📞 phone, 📧 email, 💼 LinkedIn, 🎤 events), • Navigate complex, multi-stakeholder sales cycles across operations, finance and HR, • Lead senior commercial conversations in regulated and compliance-led environments, • Own forecasting, deal strategy and CRM accuracy Leadership & management responsibilities • Manage, coach and develop a team of BDMs/SBDMs, • Set standards for outbound activity, pipeline quality and performance, • Carry a hybrid commission structure with personal + team targets 💰, • Support live deals, enterprise negotiations and deal reviews, • Partner with marketing, product and customer success on go-to-market strategy What we’re looking for ✅ Strong B2B SaaS sales background (hospitality tech, fintech or regulated sectors ideal) ✅ Proven success closing complex enterprise or multi-site deals ✅ Player–manager experience, with a hands-on leadership mindset ✅ Comfortable selling to senior and C-suite stakeholders ✅ Commercially driven, highly organised and CRM-focused ✅ Motivated by fast-growth, scale-up environments 🚀 What’s on offer 💰 Up to £80,000 base salary + uncapped commission (personal + team targets) 🕒 Hybrid working – London-based role 🌴 33 days holiday (including bank holidays) 💻 Laptop (PC or Mac) + mobile phone 🚆 Travel and event expenses covered ✈️ Up to 4 weeks working abroad per year 📈 Clear progression as the business scales 🎉 Regular socials and a close-knit, ambitious team If you’re a senior sales leader who still loves being on the tools, enjoys developing people, and wants to play a key role in shaping a fast-growing hospitality tech business, this could be an excellent next step. Apply via the link below – we’d love to hear from you. 👇

We are partnering with a creative product-led design agency, who specialise in design and manufacturing branded merchandise, corporate gifting, virtual experiences, custom products for global brands. They create standout products and installations that help brands connect with their audiences. They handle the end‑to‑end process, from creative ideation to sourcing, production, fulfilment and global delivery. They have 2 exciting opportunities in their Account Management team. They are looking for a Senior Account Manager and Midweight AM. Offices are in London and they work 4 days in office / 1 day remote. Senior AM role Looking for a Senior Account Manager to join the Corporate team and lead one of their key global clients. You’ll act as the primary client partner, driving revenue, nurturing relationships, and ensuring world‑class delivery across every brief. You'll work closely with the creative, sourcing, production and logistics teams to bring ideas to life. This is a fast‑paced, hands‑on, client‑facing role requiring strong commercial skills, creative thinking, and exceptional communication. What You’ll Be Doing • Drive revenue growth and help shape annual sales targets with the Head of Sales, • Lead the commercial strategy for the account: forecasting, budgeting, pitching, • Win new opportunities through outbound outreach, networking, and re‑engaging past clients, • Proactively grow existing business through relationship building and creative pitching, • Manage the full project lifecycle—from briefing, estimates to timelines, budgets and delivery, • Work across projects of all sizes, from quick‑turn requests to large bespoke creations, • Coordinate internal teams to keep work on track, • Maintain full visibility over all live briefs, deadlines, and resource needs, • Respond to inbound enquiries and deliver clear, consistent communication, • Use your expertise to guide early concept development and support creative decision‑making, • Bring new ideas, technologies and inspiration to the team, • Use CRM (Hubspot) and inventory systems (Unleashed) About You • 5+ years managing high‑profile accounts in creative, experiential, or production‑led agencies, • Strong commercial instincts with confidence in forecasting, pricing and negotiation, • Creative mindset with an eye for detail and quality, • Energetic, proactive and people‑focused, with excellent relationship‑building skills, • Able to work at pace, juggling multiple deadlines with a positive, hands‑on attitude, • Team‑focused, adaptable, and eager to grow into more senior roles over time, • Strong understanding of consumer markets and brand environments Midweight AM role Looking for an Account Manager to join the Corporate team and cultivate great relationships with both existing and new clients. Work in close tandem with a senior key account manager and also have your own book of clients in a dedicated vertical in which to build and develop. You will be the primary contact for your clients and act as the conduit between creative, production, and shipping teams. This is a hands-on role that requires excellent project and client management skills. What You’ll Be Doing • Be accountable for your projects: from briefing in concept decks, estimating product costs, tracking budgets, sourcing, managing client expectations and overseeing the product, • Projects may range from size and creativity, from very small quick orders to larger bespoke creations. You will be responsible for managing all the work streams to produce the final deliverable(s)., • Work with the Senior Key Account Manager and collaborate on all aspects of the accounts, • Be the go-to person for all status-related information, • Answer briefs and inbound sales inquiries with consistent communication, • Use your experience & knowledge to be a key decision maker on projects and offer valuable experience and insight during early concept work., • Consistently inspire colleagues with concepts/ideas/technologies that can also be considered to enhance our work., • Extensive use of CRM tool (Monday) and our inventory tool Unleashed. About You • Minimum 3 years’ experience in a sales or marketing, client facing role., • Have a sales and 'people' driven approach., • Confident, practical and demonstrating a good understanding of consumer markets., • Be great at working within a team and have a ‘hands-on’ and ‘can do’ attitude, • Be looking to grow in the role, building towards more senior positions in time. Please send CV stating which role and salary expectations.

Role Overview As a Strategic Client Partnership Manager, you will lead and grow relationships with a portfolio of high-value Pharmaceutical and MedTech organisations. Acting as a trusted strategic partner to senior stakeholders, you will drive revenue growth, deepen long-term partnerships, and align HSJ’s solutions to your clients’ commercial and strategic ambitions. This is a senior, commercially accountable role requiring strong key account leadership, deep sector understanding, and the ability to identify and convert growth opportunities across a complex product portfolio. Key Responsibilities Strategic Account Leadership • Own and grow a defined portfolio of high-value Pharma and MedTech clients, driving expansion of account spend and optimisation of product mix., • Develop and execute comprehensive, forward-looking account plans for each key client., • Position HSJ as a strategic partner of choice, becoming the primary contact and trusted advisor to senior decision-makers., • Build a deep understanding of each client’s therapeutic focus areas, product pipelines, launch strategies, and organisational priorities. Commercial Growth & Revenue Delivery • Deliver sustained revenue growth through retention, expansion, and cross-portfolio opportunity development., • Identify, shape, and close new commercial opportunities within existing accounts., • Partner with internal product specialists and the in-house consultancy team to design tailored, high-value client solutions., • Maintain a healthy and active pipeline (minimum 3× revenue target per account) aligned to business objectives., • Achieve and exceed monthly, quarterly, and annual revenue targets with robust forecasting and KPI discipline. Strategic Client Partnership & Insight • Build and maintain senior-level networks within client organisations to strengthen influence and uncover emerging needs., • Surface meaningful client insight to inform product innovation, service enhancement, and strategic development., • Work closely with the Head of Sales, Business Unit Director, and Head of Consultancy to assess risk, improve forecasting accuracy, and shape growth strategy. Cross-Functional Collaboration & Leadership • Collaborate effectively with Innovation & Solution Directors, Marketing, Sales, Consultancy, and Leadership teams to maximise client value., • Champion a culture of collaboration, accountability, and continuous improvement., • Contribute to customer-centric product and engagement strategies that strengthen market position. Performance & Governance • Monitor and report on key metrics including revenue performance, pipeline health, client engagement, and account plan execution., • Maintain accurate and timely CRM records, ensuring adherence to best-practice account management processes. Success Measures • Achievement of monthly, quarterly, and annual revenue targets., • Pipeline consistently maintained at 3× revenue target per key account., • Accurate forecasting and disciplined CRM management., • High levels of client satisfaction and recognition as a trusted strategic advisor., • Delivery of clear, future-focused account plans for each priority client., • Strong internal stakeholder relationships enabling shared commercial success. Skills & Competencies Commercial & Strategic Acumen • Strong goal orientation and accountability for results, • Strategic and critical thinking capability, • Structured planning and prioritisation, • Commercial problem solving, • Innovation mindset and creativity in solution development Client Leadership • Senior stakeholder engagement and influencing skills, • Relationship building and network development, • Empathy and active listening, • Strong verbal and written communication, • Resilience and adaptability in complex environments Collaboration & Delivery • Cross-functional partnership and alignment, • High attention to detail, • Ability to support and positively influence colleagues

Backed by significant Series C funding and trusted by some of the world’s best known brands, this business is redefining how AI is applied across enterprise operations. With major clients across tech, energy, logistics, and financial services, they’re entering a new phase of scale and need a data driven RevOps leader to help drive that journey. The Role As the Revenue Operations Leader, you’ll take full ownership of data analytics, reporting, and forecasting. Bringing clarity, insight, and efficiency to a fast moving commercial organisation. • Build and own all reporting and forecasting frameworks across sales, marketing, and customer success., • Define and track key SaaS performance metrics (ARR, churn, CAC, LTV, pipeline coverage)., • Improve data visibility and forecasting accuracy across the revenue funnel., • Optimise and manage the company’s CRM (HubSpot) to ensure data integrity and usability., • Introduce automation and tooling to help scale global operations efficiently. This is a rare chance to design and implement the company’s RevOps strategy from the ground up, with a clear pathway to becoming Head of Revenue Operations within 12 months. Qualifications • Experience in Revenue Operations, Sales Operations, or Business Analytics in a SaaS environment., • Deep understanding of SaaS KPIs and commercial performance metrics., • Hands-on experience extracting insights from CRM and BI tools (HubSpot experience a plus)., • Analytical mindset with strong commercial awareness., • Confident communicator with the ability to engage and influence senior stakeholders., • Startup or scale-up experience will be highly advantageous. What's in it for you? • The company is scaling fast, doubling in headcount and global footprint., • You’ll be joining at a crucial inflection point with the opportunity to shape how commercial decisions are made., • Be part of one of the most dynamic AI businesses in the world., • £75-95k + equity + private health & dental., • Clear progression path to Head of RevOps within a year.

Job: Head of Private Clients – Luxury Womenswear Location: London - Mayfair Salary: up to £60,000 basic + Commission & Bonus. A leading luxury womenswear brand is seeking an exceptional, emotionally intelligent and commercially driven Head of Private Clients to own and nurture its Top 100 global clients. This is a rare opportunity to sit at the heart of the business, taking full accountability for the relationships, retention and revenue growth of the brand’s most valuable clientele. The Role You will act as a hybrid of private stylist, relationship director and commercial lead, personally managing the Top clients and ensuring they feel deeply known, impeccably cared for and continually inspired. Key responsibilities include: • Owning and developing long-term relationships with the top global clients, • Delivering a white-glove, ultra-personalised service experience, • Driving lifetime value, annual spend growth and retention, • Creating individual wardrobe plans (events, travel, seasonal updates), • Managing VIP appointments, private fittings and special commissions, • Leading VIP gifting and exclusive client experiences, • Owning CRM accuracy, segmentation and client-level reporting, • Acting as the voice of the private client within the business About You • 6–12+ years’ experience in luxury fashion, fine jewellery, private client services or high-end hospitality, • Proven experience managing HNW / VIP clientele, • Commercially astute with revenue ownership experience, • Highly organised with exceptional follow-through, • Emotionally intelligent, discreet and relationship-led, • Flexible to travel and work around client needs This is a prestigious, high-impact role offering direct exposure to senior leadership and the opportunity to build a world-class private client programme. To apply, please get in touch directly. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok! INDJS

Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. Quintessentially Experiences is the award-winning agency behind the world’s most legendary events and experiences. We build lasting connections between businesses and high-value audiences by leading the way in global Events & Activations, Experiences, Incentives & Rewards and luxury Weddings and Celebrations. Our mission We elevate lives by granting access to the very best that life has to offer and creating unforgettable moments through unparalleled personalisation and attention to detail. Our personality Curious: Our innate drive to learn and grow elicits innovation. Culturally attuned and inquisitive by nature, we seek always-on inspiration to deliver ideas impactfully. Proud: Drawing upon our British heritage, we celebrate our accomplishments in a sophisticated and discerning manner that is executed through everything from our people to our communications. Connected: Relationships are at the core of who we are. We make meaningful and lasting connections on a global scale between people, places, and perspectives that make an impact. Our values: Expertise and industry knowledge: Always at the forefront of industry trends, our team of experts has the most extensive knowledge in the luxury sector. This enables us to service the most discerning individuals, create exceptional brand and travel experiences, and provide unparalleled corporate concierge support. But we never rest on our laurels. We continuously seek to enhance this reputation in order to give our members and clients the best service possible. Attention to detail: We know it’s the smallest touches that make the biggest difference. That’s why we’re committed to providing an exceptional service through the highest level of attention to detail. From the ordinary everyday lifestyle requests to the extraordinary once-in-a-lifetime experiences, we ensure that every interaction, touchpoint, and detail is executed to the highest standard. Member-first and client-focused: Our members and clients are our raison d’être. They place their trust in us, so we place them at the heart of everything we do. By building personal, long-lasting relationships with each individual member and client, we understand all their needs, preferences, and aspirations perfectly and tailor our services accordingly. With them in mind, we always strive to go above and beyond. Pursuit of perfection: We know all our clients expect nothing but the best. That’s why we strive not only for excellence but to exceed all expectations. Our unmatched dedication to the pursuit of perfection – whatever that looks like to each individual client – is what sets up apart from the competition. Philanthropic activity: We believe in the power of philanthropy and aim to contribute positively by leveraging our knowledge and influence across the luxury landscape. Bringing our clients and members along with us, we want to incite meaningful change and have a positive impact on the communities around us – from raising vital funds to spreading awareness. Job summary: • The Interim Head of Quintessentially Experiences & Weddings – UK will oversee the reputation, development, and delivery of our events and experience business in the UK whilst collaborating with our Global teams., • Responsibilities include client relationship management, team management, business development, strategy, pricing and finances as well as deep involvement in local and international projects to ensure execution levels are of the highest standard., • The work is across a multitude of formats: activations and events (including event design and production), guest management and experiences, incentives and rewards programmes as well as private events including weddings and celebrations amongst others., • Our work is fast-paced and diverse. Our clients are government entities, global businesses and luxury brands, as well as UHNW individuals., • An innate understanding of the wider luxury landscape is crucial as well as a natural ability to service clients and manage a team at the highest level., • A proven track record building teams and overseeing the delivery of live experiences to both HNW individuals, luxury businesses / corporate entities is essential., • Accordingly, the role will require a presence onsite at events when necessary, working some weekends and public holidays., • We are looking for someone with exceptional client relationship development and management skills and a true team-first attitude to manage a small but growing team to drive and convert new business and deliver exceptional work to meet our ambitious growth plans. Main duties & responsibilities to include but not limited to: • Ensure exceptional ideation for all types of events, insights and projects., • Identify and develop business growth opportunities locally and regionally., • Manage preparation of strategic and creative pitches: assess and direct response to complex briefs with exceptional attention to detail., • Resource and manage project calendar., • Detailed oversight and attention to detail with the delivery of projects across all levels., • Overall responsibility for events business P&L – track against financial targets., • Retain a high-performance team., • Meticulous management of department budgets, contracts and cash flow., • Oversee event budgets to ensure they are delivered on target to meet client expectations and company profit margin., • Ensure smooth operational processes across projects., • Ensure best practices are shared across the team., • Oversee business development strategy, supported by the UK Business Development team., • Oversee and refine internal processes and procedures for governance; CRM management systems, legal, finance, insurance etc., • Drive marketing initiatives for the UK business to generate exposure and sales alongside marketing team., • Ensure the very best suppliers have been sourced and are engaged at best possible preferential rates., • Develop and maintain strong relationships with all Quintessentially divisions both in the UK and globally. Requirements: • 15 years+ experience in an agency environment with at least 5 years’ experience in a leadership role with direct reports., • Experience and a contact list in the Weddings Industry., • Proven leadership and team motivation & coaching skills., • Understanding & interpretation of client needs to deliver winning pitch solutions., • Outstanding client and account management, experienced in handling and developing strong relationships with senior clients and HNWIs., • Experience working within the luxury or UHNW industry and understanding of the ‘above and beyond’ client servicing required., • Proven experience in mid-scale event production, brand experiences, incentive travel, private events., • Track record of delivery of exceptional events, campaigns and strategies., • Ability to shape & manage client budgets (multimillion) in multiple currencies., • Strong entrepreneurial mindset and commercial acumen., • Strong interpersonal skills and a ‘can do’ attitude., • Discretion and sensitivity., • Well-connected and regarded within the industry., • Thrives in a fast-paced, ever-changing environment. Hours of work: Contractual hours are from 0900 to 1730 Monday - Friday However, it may be the case that in order to fulfill the duties of the role, different or additional hours may be necessary. Requirement to be on call outside working hours in case of service-related emergency. Travel will be required for this role, sometimes on short notice.

Are You Ready to Elevate Your Sales Leadership? This isn't just another SDR position with a fancy title. As SDR Team Lead, you'll be the daily heartbeat of our London-based sales development team—leading from the front, not from behind a desk. You'll split your time between being a top-performing SDR yourself and supporting your teammates to reach their potential. When the Head of SDR is in our Chesterfield office, you'll be their eyes, ears, and hands in London - keeping the team motivated, maintaining standards, and ensuring nothing falls through the cracks. If you're an ambitious SDR who's ready to step up, who leads by example rather than delegation, and who wants to develop genuine leadership skills while still carrying your own quota, this role offers the perfect balance of individual contribution and team development. The Role: What You’ll Do Here: As an SDR (70% of your time): • Generate quality meetings for Account Executives through multi-channel outreach (phone, email, LinkedIn, events), • Maintain your own pipeline and consistently hit or exceed individual SDR targets, • Demonstrate best practices in prospecting, qualification, and relationship-building, • Be the standard others aspire to—your performance sets the bar As Team Lead (30% of your time): • Serve as the on-the-ground leader for the London SDR team, providing daily guidance and support, • Act as the primary liaison between the team and the Head of SDR, ensuring seamless communication when they're in another office., • Conduct regular check-ins with team members to monitor performance, provide coaching, and address challenges, • Review and provide feedback on calls using Gong, helping team members refine their approach, • Monitor team metrics and activity levels, identifying trends and opportunities for improvement, • Facilitate daily huddles or team stand-ups to maintain momentum and alignment, • Support onboarding of new SDRs, ensuring they understand expectations and have the resources to succeed, • Escalate issues appropriately while resolving day-to-day challenges independently, • Foster team culture built on collaboration, continuous learning, and genuine curiosity, • Recognise and celebrate individual and team achievement The Candidate: Who Will Thrive in This Role? • Have proven SDR success with a track record of consistently hitting or exceeding targets, • Lead naturally through influence and example, not authority, • Balance empathy with accountability—you support your team while maintaining standards, • Communicate proactively and thrive on keeping stakeholders informed, • Stay calm under pressure and make sound decisions independently • Genuinely care about developing others while continuing to develop yourself • Embrace feedback and use it to continuously improve, • Think beyond your own numbers to consider team performance and dynamics. Essential Skills • Proven SDR experience (minimum 3-5 years in a B2B sales development role), • Demonstrated leadership capability (even informal—mentoring, training, or leading projects), • CRM proficiency with Salesforce (or similar platforms), • Organisational skills: Ability to balance individual IC work with team leadership responsibilities, • Self-awareness: Know when to ask for help and when to make the call yourself Job title: SDR Supervisor Location: London Salary: £45k - £50k base + commission Benefits: Private Health Care with dental and optical cover, private pension, cycle to work scheme, electric vehicle scheme. Start Date: ASAP Hours of work: full time Language: English (Required)

Business Development Representative (Outbound) | Vamoa (Amazon Growth Agency) Vamoa is a Full Service Amazon growth and ads partner working with ambitious consumer brands, from high-potential challenger brands to established multi-channel businesses, helping them scale profitably on Amazon through strategic, data-led planning and hands-on execution. We’re hiring a Business Development Representative (Outbound) to work directly with our Head of Sales and focus purely on outreach and new business conversations. What you’ll do • Run outbound prospecting across LinkedIn and other social platforms, email and phone, • Research and build target lists of brands that are a strong fit for Vamoa, • Write smart, personalised messages that get replies (not spam), • Make calls, follow up consistently and handle first-touch conversations, • Book qualified intro calls and keep the pipeline organised (CRM hygiene, notes, next steps), • Test new angles and channels: partnerships, communities, events, creative campaigns, whatever works, • Share feedback from the market so we keep improving our positioning and offer What we’re looking for • 1+ years of experience in an agency or fast-paced sales environment (marketing agency ideal, but recruitment and estate agency backgrounds translate well), • Comfortable with outbound activity and KPIs, • Quick learner who absorbs information fast and applies it, • Confident communicator who can be direct, professional and human, • You take strategic, calculated risks and learn quickly from what works and what doesn’t, • Highly organised: you can juggle multiple threads without dropping the ball Nice to have • Any exposure to Amazon, e-commerce, PPC, performance marketing and/or marketplaces, • Experience with CRMs, sequencing tools and outreach workflows, • A habit of writing clearly and persuasively What you’ll get • Direct coaching and close collaboration with a senior lead, • Clear targets and lots of autonomy over how you hit them, • A fast-moving environment where good ideas get tested quickly, • Strong product and delivery team behind you, with a clear Amazon growth focus, • Very strong commission structure with uncapped earning potential, • Base salary negotiable based on experience Interested? • DM us with your CV/LinkedIn profile and a short note on why this role suits you

This role in summary Beko UK&I are looking for a talented and experienced Website and Ecommerce Manager to join our Ecommerce team. Reporting to the Head of D2C, this multi-faceted role will help to deliver a wide range of digital projects and the day-to-day management of our Direct to Consumer Websites and Marketplaces and CMS. Ultimately, the focus of this role is to help drive our business forward by delivering our digital objectives, including improvements to our user experience, website traffic and increased conversion, and Sales. Your responsibilities will include • Day-to-day management of our existing websites and CMS, including adding/updating content, campaign and landing page setup and data management., • Manage four Hotpoint websites (two D2C websites and two internal websites) using multiple content management systems, ensuring seamless content updates, optimized navigation, and enhanced user experience., • Manage analytics (GA4, Fullstory and Hotjar), leveraging analytics to track performance, improve engagement, and drive data-informed content and UX decisions., • Lead conversion rate optimization (CRO) initiatives to enhance onsite performance and drive measurable business growth., • Manage content optimization projects and lead launch of new products in all four websites., • Effective triaging of all incoming requests from multiple business units, assessing their requirements and communicating updates to all stakeholders in a timely manner., • Working with regional team to ensure features and projects are delivered to spec, on time, and budget., • To support the day-to-day trading of the eCommerce website, working closely with key stakeholders to drive conversion and growth., • Track monthly and ad-hoc Digital metrics, reporting progress using Google Analytics, and other tools. Managed in-house and developing insights to make recommendations to increase conversation rate. Sensitivity: Public • SEO management including content optimisation, automated/manual technical checks, page speed optimisations, search console and SEMrush. Working closely with external SEO agencies and content resources (internal/external) to implement recommendations., • Website testing for new feature launches, including regular website audits to ensure an optimal customer journey. Regular use of cross-browser/device testing., • Comfortable using a variety of Digital and Marketing technology tools and services., • Creating and managing documentation of existing/new features and processes., • General admin, such as data updates, raising purchase orders and invoices. Minimum requirements • At least 3 years experience in a similar role within a commercial environment., • Ability to work in a fast-paced, multi-project environment with demonstrable project management skills that facilitate project prioritisation and successful delivery., • Good technical background with understanding of Web technologies and infrastructure, working with and closely managing third party suppliers and internal stakeholders., • A track-record of pro-active collaboration with multiple business units to deliver impact., • Degree-Level or equivalent technical/digital qualification., • Strong HTML and CSS experience, required for CMS management., • Strong understanding of website design and UX to help improve customer journey and brand impression., • Strong SEO knowledge and hands-on experience implementing SEO strategies., • Strong Google Analytics experience and Google Data Studio., • Good knowledge of GDPR and data transfer best practices, • Understanding of eCommerce trading and overall website management., • Basic image editing skills. Nice to Haves: • Previous experience with Vtex ecommerce., • Knowledge of programming concepts is desirable due to working closely with development agencies., • Good understanding of website technologies and infrastructure, including DNS, Cloud., • Exposure to/experience with CRM and email marketing., • Previous experience with large websites and CMS migrations is desirable. Why Join Beko Europe Beko Europe is a leading home appliance company, dedicated to improving the lives of its consumers through a diverse range of innovative and sustainable products and solutions. As part of Beko, recognized as the "Number 1 Home Appliances Company in Europe,"* Beko Europe offers a portfolio of 16 brands including Beko, Hotpoint, Indesit, Whirlpool, Leisure and Blomberg, to name a handful, all providing quality appliances to millions of households. Beko Europe promotes sustainability in the home, using advanced technology, skilled human resources and strong manufacturing capabilities to contribute to a better future. Our design approach focuses on people-centric solutions that seamlessly integrate functionality, sustainability and appealing design. The company is committed to exceeding consumer

Job Title: Sponsorship Sales Account Executive Location: London Blackfriars Reporting to: Heads of Events & Sponsorship Type: Full-Time (4x Days per week in the office) About Us We are London Tech Leaders, a fast-growing, leading events brand at the heart of the UK tech scene. Our mission is to create world-class events that captivate high-quality audiences and leave a lasting impact on events that people can’t wait to return to. We pride ourselves on delivering exceptional content and unforgettable experiences. Join our creative, collaborative team and help shape the future of London Tech Leaders. The Role As the Account Executive you will work closely with the Head of Events and Sponsorship to build relationships with potential partners for the community, showcasing our incredible brand and community platform. You will work across multiple flagship events and ongoing community programmes throughout the year, developing long-term partnerships with technology vendors, consultancies, scale-ups, and enterprise brands. The role requires both account growth and proactive new business development, with a strong focus on consultative selling and relationship building. What You’ll Do • Drive sponsorship revenue across conferences, executive roundtables, and community initiatives, • Develop and manage a pipeline of new business opportunities within the technology sector, • Grow revenue from existing partners through strategic account management, • Understand partner objectives and create tailored, value-driven sponsorship solutions, • Maintain a strong understanding of the tech ecosystem, industry trends, and competitor activity, • Work closely with marketing, content, and operations teams to ensure they have all the information provided to deliver agreed deals., • Identify prospective partners through market research, industry events, and outbound outreach, • Represent London Tech Leaders professionally at events and networking opportunities, • Maintain perfect CRM hygiene & always be prepared for each day. Who You Are • Proven experience in B2B sales (ideally sponsorship, media, events, or technology solutions sales), • Strong commercial awareness and consultative selling skills, • Comfortable engaging with senior executives and decision-makers, • Self-motivated, ambitious, and target-driven, • Excellent communication and relationship-building abilities, • Interest in technology, innovation, and business communities, • A desire to grow and develop within a scaling organisation, • Excellent written and verbal communication skills., • Comfortable in a super fast paced environment., • Deadline-driven, proactive, and always thinking two steps ahead Why You’ll Love It Here • Hybrid working environment with a central London base, • Uncapped commission structure with clear earning potential, • Ongoing sales training and professional development, • Opportunity to play a key role in a growing, high-visibility tech community, • Clear career progression as the commercial team expands, • A supportive, collaborative team that values creativity and initiative., • Opportunities for rapid career growth and professional development., • Enjoy flexible working, a vibrant team culture.

IT Project Manager 12 Month FTC Head Office - Wonderfield Group Contract: Full Time Salary: £55,000 Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. This role is perfect for someone who thrives on delivering projects from initiation through to full delivery. You’ll lead the replacement of our digitals projects across 38 restaurants, manage major CRM and loyalty initiatives, and oversee projects across the EU. EPOS experience is essential — this is a critical, business-wide programme. You’ll work closely with senior stakeholders across Technology, Operations, and Supply Chain, managing budgets, governance, and reporting, ensuring projects are delivered on time and to plan using a mix of Agile and Waterfall methodologies. If you’ve successfully delivered digital or technology projects in operational or manufacturing environments, enjoy stakeholder-heavy roles, and want to make a real impact, I’d love to hear from you. Key responsibilities • Manage complex projects across business and technology teams using Agile and Waterfall methodologies, • Create and maintain project plans, tracking tasks, milestones, risks, and dependencies, • Coordinate stakeholders across Technology, Operations, and the wider business, • Facilitate working groups and project forums, • Gather and analyse requirements, from initial concepts through to detailed delivery, • Lead process mapping and redesign, defining As-Is and To-Be processes, • Manage end-to-end project delivery, including implementation, • Ensure strong project reporting, governance, and budget control We're proud to offer: • Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home., • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.

Company Description Huishan Zhang Ltd is a luxury fashion brand that blends Eastern heritage with Western influences, featuring romantic and sophisticated collections characterized by strong lines and feminine details. Founded by Chinese-born, London-based designer Huishan Zhang, the brand has garnered global recognition, including a permanent couture piece in the Victoria & Albert Museum and numerous awards such as Chinese Designer of the Year and the Dorchester Fashion Prize. The label is a mainstay at London Fashion Week and has attracted VIP clientele, including Gwyneth Paltrow and Keira Knightley. With continuous support from high-profile press and editorials, Huishan Zhang Ltd continues to shape the global fashion industry. Role Description This is a full-time, on-site role for a Luxury Brand Stylist to support sales performance, deliver a consistently elevated client experience, and ensure the smooth day-to-day operation of the Mount Street boutique. Qualifications • 2-4 years’ experience in luxury or premium fashion retail, • Strong sales performance in a client-led environment, • Experience working with high-value and repeat clientele, • Highly organised with strong attention to detail, • Professional, polished, and commercially aware Specific Duties: • Deliver a personalised, high-standard client experience in line with luxury service expectations, • Drive sales through styling, product knowledge, and active client engagement, • Build and maintain a client book to support repeat business and retention, • Process transactions, returns, exchanges, and refunds accurately, • Maintain and update client records; support CRM and clienteling activity, • Receive, unpack, and organise stock deliveries, • Support stock control, replenishment, cycle counts, and stock takes, • Maintain inventory accuracy and report discrepancies promptly, • Support e-commerce operations, including order preparation and returns as required, • Maintain shop floor and back-of-house standards, including visual presentation and cleanliness, • Support private appointments, VIP visits, and in-store events, • Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests

eCommerce Manager 👗 Fashion Start-up 📍 London (hybrid) 💰 £45,000–£55,000 We’re hiring a commercially driven eCommerce Manager to take ownership of website trading, optimisation, and revenue performance for a fast-growing fashion brand. This is a high-impact, hands-on role for a true all-rounder. Someone who can think strategically but isn’t afraid to roll up their sleeves. You’ll own day-to-day trading, lead site optimisation, and unlock huge growth opportunities across CRM, CRO, and merchandising. The role: You’ll have direct responsibility for site performance and revenue, working closely with internal teams and external partners to continuously improve the customer journey and commercial results. You’ll work alongside, Head of eCommerce, Junior Website/UI Designer (direct report), Content & Graphics team as well as external performance and development agencies. What you’ll be doing: • Trading & Revenue Performance, • Own daily sales performance vs targets, • Track and optimise CVR, AOV, traffic and margin, • Identify revenue opportunities and risks, • Act quickly on underperformance, • Lead weekly trading reviews, • Website Merchandising, • Manage product uploads and collections, • Optimise category structure, sorting and filters, • Own stock visibility and sell-through strategy, • Oversee landing pages for launches and campaigns, • Optimise PDPs for conversion, • Campaign Execution, • Execute campaigns across homepage, collections and offers, • Coordinate assets with creative teams, • QA promotions, discounting and landing pages, • CRM & Retention, • Own and improve the email and CRM strategy, • Build newsletters and automated flows, • Optimise abandoned cart, browse and post-purchase journeys, • Improve segmentation, send times and performance, • Grow retention revenue, LTV and repeat rate, • CRO, UX & Optimisation, • Build and deliver a monthly testing roadmap, • Run A/B tests to improve conversion, • Improve mobile UX and site performance, • Work with developers on speed and technical improvements, • SEO & Content Optimisation, • Optimise product and category metadata, • Improve internal linking and SEO foundations, • Support content and technical SEO initiatives, • Agency & Partner Management, • Day-to-day coordination with paid media and dev agencies, • Brief product launches and campaigns, • Review performance and align priorities weekly What we’re looking for: Essential • 3–5 years’ eCommerce experience (fashion or beauty strongly preferred), • Strong experience with Shopify or similar platforms, • Proven commercial and analytical mindset, • Experience owning site revenue and trading performance, • Hands-on CRM / email marketing experience (e.g. Klaviyo), • Strong merchandising and customer-journey instincts, • Start-up or scale-up experience, • CRO testing experience, • SEO fundamentals, • GA4 and performance reporting, • Understanding of inventory and its impact on trading, • Exposure to cross-border e-commerce You’ll thrive here if you are: • Highly commercial and results-focused, • Proactive, decisive and comfortable taking ownership, • Detail-driven but fast-moving, • Calm under pressure during launches, • Solutions-oriented and hands-on 💡 Why apply? Real ownership and influence over site performance A fast-moving fashion start-up environment Huge scope to make an impact across trading, CRM and CRO Competitive salary up to £55K

Role: Area Sales Consultant Contract: Permanent Salary: £40,000 to £50,000 per annum (DOE) + Commission Location: London - Field based Unlock Your Potential in a Dynamic Sales Role Are you a driven sales professional seeking a role that offers both challenge and reward? We are seeking an Area Sales Consultant with prior tiling industry experience to drive sales and market development across North London business channels. Why This Role Stands Out: • Engage with a diverse range of clients, from sole traders to board level management, enhancing your negotiation and relationship-building skills., • Benefit from the backing of an external team and internal customer service and technical support functions based at the UK Head Office., • Manage a mix of account retention and new business generation, ensuring a dynamic and fulfilling workday., • Attend training and seminars to continually develop your knowledge, techniques, and skills, supported by the technical team., • Performance is rewarded with a structured bonus scheme, reviewed annually, ensuring your hard work is recognised. Key Responsibilities: • Plan and prioritise personal sales activities to achieve agreed business aims., • Manage customer product/service mix and pricing in line with company policies., • Maintain and develop customer relationships through ethical sales methods., • Utilise CRM tools like Salesforce to manage customer and prospect information., • Support local marketing activities and integrate personal sales efforts with company initiatives., • Monitor market and competitor activities, providing relevant reports and information., • Communicate and negotiate internally and externally to foster profitable business relationships., • Adhere to health and safety policies and equipment care requirements. What You Bring to the Table: • Self-motivated, results-oriented, proactive, and a reliable team player., • Minimum of 3 years B2B field based sales experience, with a thorough understanding of the tiling and bathroom industry., • Computer Skills: Proficiency in Microsoft Office and CRM systems like SalesForce., • Competent in basic financial terms and business writing., • Excellent communicator, experienced in managing customer accounts and projects, with strong negotiation skills., • While direct staff management isn’t required, some people management skills will be advantageous. Key Performance Indicators: • Your performance will be measured against agreed sales and market development plans, with KPIs forming part of your annual appraisal and bonus scheme. Other Key Benefits Company car (electric/hybrid), generous company credit card for expenses (£20k+ annual budget), modern work equipment (laptop, iPad, iPhone), 25 days holiday (+ bank holidays) If you are ready to take your sales career to the next level with growing wholesale business, this role offers the perfect platform to showcase your skills and achieve professional success.

Title: Head of Sales, Corporate Memberships, KOKO Studios Division: KOKO Studios Reports to: Managing Director, KOKO Studios Working week: Full-time (40 hours per week). This role requires flexibility to support client engagement and events, including evening and out-of-hours commitments aligned with business needs. About KOKO Studios KOKO Studios is the content, brand partnerships and creative agency arm of KOKO, dedicated to producing world-class content with artists and partners. KOKO Studios connects emerging and established talent with aligned partners to create authentic, multi-platform content across social, streaming and future-facing formats. KOKO Studios is responsible for the acquisition and delivery of KOKO’s partnerships, where activation spans numerous entities including live performance, content deliverables and onsite activation. These partnerships support the entire KOKO estate, including the KOKO Theatre, The House of KOKO, KOKO Electronic, Café KOKO and KOKO Foundation. With the support and commercialisation through partners, KOKO Studios builds new IP and media formats the expand the reach and footprint of the KOKO brand. We work with a number of leading partners across a variety of industries, including Diageo, LVMH, Luxottica, Famille Perrin, Asahi, YouTube Music, Coca-Cola, Meta, Philip Morris International, to name a few. KOKO Studios activates these partners onsite within the KOKO estate, digitally through our distribution platforms, and offsite through special projects such as Camp KOKO at Glastonbury, KOKO Backstage at All Points East, and KOKO TPC in NYC and LA. In addition to managing corporate partnerships and sponsorships, KOKO Studios oversees Luminary, KOKO’s corporate membership programme, positioned as a gateway into the wider partnership ecosystem. Job Summary The Head of Sales, Corporate Membership is a senior commercial role requiring proven experience in high-value corporate sales and relationship management. Reporting to the Managing Director, you will take direct, hands-on responsibility for driving new corporate membership acquisition, particularly in the early stages of the programme, while laying the foundations for future team growth. You will lead the growth of KOKO’s corporate membership community, developing long-term relationships with senior stakeholders and positioning KOKO as a partner of choice within music, culture and hospitality. This is a highly visible, externally facing role representing KOKO and The House of KOKO. Success will be driven through consultative selling, exceptional client experience, and the ability to operate confidently within premium hospitality and cultural environments. Key Responsibilities Corporate Membership Sales • Lead and deliver new corporate membership acquisition, managing the full sales lifecycle from prospecting through to handing over to the membership team for onboarding, • Build and maintain a strong pipeline of prospective clients through networking, referrals, outreach and marketing-led initiatives, • Sell a multi-year corporate membership proposition combining access to The House of KOKO with bespoke engagement opportunities across music, culture and hospitality, • Deliver tailored, consultative sales presentations aligned to client objectives and brand values, • Act as a senior ambassador for KOKO and The House of KOKO, hosting prospective and existing clients within the venue Relationship Management & Client Experience • Develop trusted, long-term relationships with senior decision-makers and key stakeholders, • Ensure a consistently high standard of client care, experience and follow-up, • Client engagement will often take place within live cultural and hospitality environments, where hosting and relationship-building are integral to success, • Work collaboratively with internal teams to ensure seamless delivery and ongoing engagement Strategic Development & Growth • Partner closely with the Managing Director and Head of Business Operations to identify corporate members with potential to progress into broader partnership or sponsorship opportunities, • Contribute to the evolution of the corporate membership proposition in line with business growth and market trends, • Undertake market and competitor research to identify new opportunities and stay ahead of industry developments, • Support the future development of the corporate sales function, with scope to build and lead a team as the programme grows, • Share best practice, insight and commercial intelligence across KOKO Studios Financial & Operational Oversight • Hold clear accountability for commercial performance, working closely with Finance and Operations to track delivery against agreed targets, • Work alongside Operations and Finance to support forecasting, reporting and performance tracking, • Contribute to robust planning and budget awareness aligned with wider business objectives About you You are a commercially driven sales professional with a strong network and the confidence to operate at senior level. You are credible, personable and comfortable representing a premium brand in high-profile environments. You bring a solutions-focused mindset, thrive in fast-paced settings and balance strategic thinking with hands-on delivery, whilst organised, adaptable and able to manage multiple priorities while maintaining exceptional standards. You are energised by pace, opportunity and the challenge of building something that is still evolving. You are motivated by long-term growth and excited by the opportunity to play a key role in the continued evolution of a leading music and culture business. Key attributes; • Minimum 5 years’ experience in corporate sales, partnerships, sponsorships or commercial programme delivery, • Proven track record of meeting and exceeding sales targets within structured timeframes, • Experience working with senior stakeholders, brands, partners or agencies, • Excellent written and verbal communication skills, with strong presentation ability, • Highly developed interpersonal skills and professional presence, with an ability to build relationships across internal and external stakeholders, • Strong organisational skills with the ability to prioritise and manage multiple workstreams, • Confidence using digital tools and CRM or sales platforms, • Solid project management, planning and budget awareness with a commercial mindset, • Entrepreneurial mindset with the ability to develop ideas and convert them into deliverable outcomes, • Experience within music, culture, hospitality or premium lifestyle sectors is desirable, and knowledge of live events, production or AV environments is beneficial but not essential, • Please note we're only able to consider candidates with the Right to Work in UK