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At Whittard, we’re passionate about bringing luxury tea and coffee to our communities. We’ve been achieving this goal since 1886, and have ambitious objectives to grow our business with each role being key in delivering these. The Retention Manager (6 Month FTC) is an exciting opportunity to be part of this journey join the Customer Retention team at our Milton Park offices. Reporting to the Head of Retention you will support the team you’ll help shape how we communicate with our customers, support our loyalty programme and play an important part in driving customer engagement and repeat purchases. In return you’ll benefit from hybrid working, generous holiday allowance, fantastic product discounts and investments in your professional training and development. Responsibilities • Develop and deliver multichannel CRM campaigns across email, SMS, direct mail and other channels to drive engagement and repeat purchases., • Lead the day‑to‑day optimisation of the Whittard Loyalty Programme, enhancing sign‑ups, engagement and customer value., • Manage and optimise the subscription and referral programmes to support customer retention and incremental revenue growth., • Analyse customer behaviour, campaign effectiveness and key CRM metrics, sharing insights that drive continuous improvement., • Work closely with Ecommerce, Retail, Creative and Product teams to ensure CRM, loyalty and retention activity is aligned and integrated across the business About You • Minimum 3 years of experience in CRM or Email Marketing, ideally within retail or FMCG., • A strong understanding of CRM, loyalty and customer lifecycle marketing., • Insight‑driven, proactive and passionate about delivering customer‑first experiences, • A track record of analysing and providing recommendations to improve campaigns, results and sales, • Proven experience of working on lifecycle automated campaigns Benefits • Generous holiday allowance + enjoy your birthday off, • Up to 50% store discount on Whittard products., • Monthly product allowance., • Auto-enrolment Pension scheme., • Access to our wellbeing portal and Employee Assistant Programme, • Flexible working opportunities. Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Join Our Team as a Client Account/Relationship Manager About Us The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference. What We’re Looking For The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365. Key Responsibilities Include Responsibilities: • Proactive client support and account management., • Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points., • Project support for existing clients., • Regular client reporting., • Supporting the wider Business Development team with day-to-day tasks., • Enhance upon and deliver demonstrations/presentations., • Identifying and pursuing business development opportunities., • Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements. Skills, Qualifications and Experience Required: • Strong I.T. skills including use of Office products, and web-based systems, • Excellent people skills and an ability to deal with stakeholders at all levels, • Excellent verbal and written communication, • Great attention to detail, • Highly organised, ability to manage deadlines and projects, • Ability to deliver results in a fast pace and pressured environment Why Join S2 At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority. In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including: • Competitive Salary & Benefits: Including a profit-related bonus., • Generous Holiday Package: 26 days’ annual leave plus bank holidays., • Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave., • Comprehensive Medical Insurance:, • Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care., • Pension & Life Insurance:, • S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits., • Long Service Holiday Awards: 1 day annual leave for every 5 years of service., • Access to our Employee Benefits Platform:, • Offering resources and support to enhance your overall well-being. To Apply Please upload your CV and covering letter at ___ Please note, this opportunity is NOT open to recruiters.

A leading consumer goods company is looking for an experienced Head of Digital Marketing & CRM to join their team in London. This role offers a competitive salary, holiday allowance, and hybrid working model – 3 days in office and 2 from home. Ideal candidates will have relevant experience in digi

Reporting directly to the Chief Marketing Officer, the Head of Digital Marketing & CRM will define and deliver Egis’ global digital marketing and client engagement strategy - building the platforms, data insights and experiences that strengthen our brand, generate demand and contribute to the busi

Reporting directly to the Chief Marketing Officer, the Head of Digital Marketing & CRM will define and deliver Egis’ global digital marketing and client engagement strategy - building the platforms, data insights and experiences that strengthen our brand, generate demand and contribute to the busi

As Head of CRM, you will own the organisation’s CRM platform as the central source of truth for all revenue activity. A high‑growth, tech‑led organisation is looking for a Head of CRM to take ownership of its full revenue systems ecosystem. HEAD OF CRM – SOLUTIONS ARCHITECT.

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Take ownership of the internal AI agenda and acceleration roadmap.

A leading retail and healthcare brand in the UK is looking for a Head of CRM for a 12-month fixed-term contract. This role will lead the CRM strategy and customer engagement efforts for a major health and beauty brand.

As Head of CRM for Global Football & Boxing, you'll be the architect of how we communicate with fans at every stage of their journey at a global scale. Significant CRM leadership experience — ideally at Head of CRM or equivalent senior level — within a fast paced global consumer business. Head o

A leading global infrastructure firm in the UK seeks a Head of Digital Marketing & CRM to lead its marketing transformation. Candidates should possess over 8 years of experience in senior digital marketing, with proven success in digital transformation within complex B2B environments. This strategic

Head of CRM – Global Automotive Data Insights Provider. Looking to lead a CRM transformation that actually matters? This is a rare opportunity to take full ownership of a global Dynamics 365 rollout — shaping strategy, simplifying processes, and driving adoption across a business that’s ready

Join us as Head of CRM for a high impact 12 month fixed term role, leading the strategy and evolution of customer engagement for one of the UK's most loved brands. As Head of CRM, you’ll lead a high performing in house team to shape the next chapter of customer engagement at Boots, uniting physica

The role offers fantastic perks and supports a hybrid working model, requiring 60% office presence over 12 weeks. A leading travel technology company in Greater London is seeking a CRM lead to enhance customer retention and value. The ideal candidate will have extensive experience managing CRM teams

A global engineering consultancy in the UK is seeking a Head of Digital Marketing & CRM to shape its digital transformation efforts. An ideal candidate will have over 8 years of experience in digital marketing within complex B2B sectors, demonstrating a track record of success in driving brand growt

A leading media company in London is looking for a Head of Digital Marketing. This position offers a dynamic work environment focused on professional growth, located next to Victoria Station with no remote work options.

A dynamic marketing firm in Greater London seeks a Head of CRM to lead a team in executing customer communications across multiple channels. Candidates should have at least 7 years of CRM experience, particularly with Salesforce Marketing Cloud, strong analytical skills, and a collaborative mindset.

Support Business Analyst to understand conversion drivers throughout customer lifecycle funnel, support the Head of RevOps and Director of CS with execution of recommendations; and. An understanding of the future of CRM utilising GenAI. CRM in a RevOps or CRM Architect role.

We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. CRM, driving retention and repeat behaviour across markets, and establishing CRM as a primary driver of commercial performance. We are champions of rail, inspired

A fast-growing property services organization in Greater London is seeking a dynamic Head of Case Management to lead the delivery of home-moving services. The successful candidate will have a strong background in operational leadership and proficiency in Microsoft Dynamics 365 Customer Engagement. T

The ideal candidate has 7-8+ years of CRM experience, proficiency in Salesforce Marketing Cloud, and strong project management skills. A leading digital marketing firm in Greater London is seeking a Head of CRM to lead their customer communications strategy. You'll manage a team, drive the performan

D2C is a strategic priority for the business and we’re looking for an experienced & passionate Head of Digital Marketing & CRM to join our team. You’ll lead a small group of digital/CRM marketers and partner agencies to own the full marketing mix, working closely with the eCommerce and creative

As Head of CRM, you will lead the strategic planning, design, and execution of our customer communications programme across all outbound channels and brands - spanning conversion, retention, and reactivation. Leading a London-based team of six (ranging from junior executives to managers), you will h

We’re looking for an experienced Head of CRM to join a leading UK consumer brand on a 12 month fixed-term contract. As Head of CRM, you’ll lead a high-performing in-house team responsible for delivering seamless, personalised customer experiences across email, app, loyalty and direct marketing c

As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. Proficient in IT systems, including MS Office and care management software, for re

Leadership development programmes and access to professional qualifications. You will drive quality proactively, identify risk early, and take full ownership of your portfolio. You will embed person-centred practice into your operational approach and genuinely align with the ethos of the organisatio

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:. A range of retail discounts and savings. Employee of the Month' rewards and Long Service Awards'.

The business are currently going through an exciting period of growth, and as a result are looking for a strong Marketing Manager with sector-specific expertise to spearhead this exciting period of expansion. Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; w

Minimum of 5 years of experience managing social care services across multiple sites. This is a rare opportunity to shape stability and growth across a meaningful portfolio of services for a leading provider dedicated to improving lives through person-centred care. This is a critical senior assignme

Tackle other duties as may align with the nature of the job to ensure a seamless operation of services. Embrace the role of corporate parent, ensuring the welfare and positive outcomes of Medway's care-experienced children and young people. This role offers an exciting opportunity for a seasoned pro

This is an exciting opportunity to join a company currently going through a new funding round and working with some of the largest global e-commerce and logistics players. Support scaling of operations for high-growth customers. The company offers a high-growth environment, strong business momentum,

It suits someone who wants impact rather than endless layers of approval.

If the above sounds like you, and you want to be part of a small, professional, agile and dynamic team who deliver above and beyond, we would love to hear from you. You will use your commercial and marketing skillset to implement High-Impact tactics across the suite of engagement options with a dire

Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Our teams of passionate and agile engineers work on cutting-edge projects that shape the future of technology and sustainability. A huge diversity of engineering projects a

Hybrid and flexible working (3 days in the office).

We offer the opportunity to make a real and lasting impact in our business from the start in helping shape the future of the sales & marketing department of a fast-growing private developer. With a strong financially secured pipeline of ongoing and upcoming developments, where we now have a new oppo

The agency offer plenty of hybrid working, have realistic expectations and they have a strong track record of developing and progressing staff…. The agency is happy to offer a wealth of flexibility and can provide plenty of development opportunities too. This is varied role that offers plenty of a

Excellent communication skills in both languages, capable of engaging with all levels of seniority. This role requires candidates to be fully office-based during the initial probation period. Euro London Appointments is delighted to be supporting one of our long-standing clients, a global trading sp

Coordinating site teams to ensure the timely, safe and profitable delivery of window and door projects. Work closely with the manufacturing department to coordinate the delivery of products and materials. Ensuring that sites are resourced correctly including the use of sub-contract labour and liai.

The purpose of this role is to enable the Church to fulfil its vision for mission, ministry and worship through strategic oversight and management of all aspects of the Church’s operations e. Inspire Saint James Clerkenwell is a Church of England church with two services (11am and 4pm) and a c

Hours: 26 hours (Days and Nights, 1 x 12 hour shift and 1 x 14 hour shift.Our Client is a man in his late 30s, lives in his own home.He requires support with daily tasks to lead a fulfilling and enjoyable life.He has autism, learning disabilities, which enquires assistance to ensure his safety.He lo

Deputising for the Head of Engineering and supporting business continuity and. Supporting the Head of Engineering, you will also help drive operational improvements, support strategic planning and budgeting, and step in to lead the department when required. Leading the delivery of planned preventati

Food & Beverage Operations Manager – Luxury 5-Star Country Hotel.We are recruiting a Food & Beverage Operations Manager to lead all dining operations at this luxury 5-star country hotel.Reporting to the General Manager, you will oversee multiple outlets, deliver exceptional guest experiences while

This role offers: End‑to‑end ownership of complex, high-impact projects The chance to work across UK and international defence initiatives A supportive culture where autonomy and creativity are genuinely valued What You'll Be Doing Leading the delivery of clear, competitive bids

The Role This is not an office-based management position.

If you’ve also worked in the following roles, we’d also like to hear from you: Head of Marketing, Digital Marketing Lead, Digital Marketing Manager, Marketing Campaign Manager, Brand Manager, Growth Marketing Manager, Brand Marketing Manager. An exciting opportunity for a strategic and hands-on

Site Operations Manager Cheshire Food Manufacturing £80,000 – £85,000 (flexible for the right candidate) This is a newly created role within a growing food manufacturing business that has expanded significantly through acquisitions and the introduction of new products and custo

Managing a team of 20+ office and field-based staff.

In this role, you will make a positive contribution to the continued profitable growth of the company and provide strong, supportive leadership to the Operations team. Developing and implementing plans and strategies to drive productivity, reduce costs, and ensure the delivery of high-quality produc