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We’re looking for a Philanthropy Officer to join the Leeds Community Foundation team. As a Philanthropy Officer, you’ll support the delivery of high-quality stewardship of donors, including administrative and communications support across the donor lifecycle. Key information Salary: £27,000 – £30,000 p.a. pro rata, dependent on experience Hours of work: 3 days per week (0.6 full time equivalent) including Mondays, usually worked between 9am and 5pm Location: Leeds (city centre offices) with some work in Bradford, and hybrid working options Contract term: Permanent contract subject to a three-month probationary period Closing date: Thursday 2 July 2026 Interview date: Wednesday 15 July 2026 About the role The Philanthropy Officer role includes coordinating key aspects of donor engagement, database management and providing excellent donor care. It combines elements of relationship management, administration support and storytelling, to help sustain donor support and meet strategic objectives. About you We’re looking for someone with experience in administration, customer service, donor support or CRM use, and familiarity with fundraising or stewardship activity in a charity or membership organisation. Equal Opportunities Leeds Community Foundation is an equal opportunities employer. The communities we serve are very diverse and we aim for our staff team to reflect those communities. We particularly welcome applications from people from communities experiencing racial inequity, and trans people, who are currently under-represented within our staff team. All applications will be considered solely on merit. As such, we redact details that may identify any protected characteristics on job applications. How to apply If you want to learn more about the role, and find details on how to apply, head to our website.

Group Head of Business Solutions | Genuit GroupLeeds | Competitive Executive Package Genuit Group is a leading, listed manufacturer of sustainable water and climate management solutions, operating across multiple divisions and brands with a significant UK manufacturing footprint. As the Group accelerates its digital transformation agenda, Elevation Recruitment Group has been retained to appoint an exceptional leader to a newly prominent, Group-level role: Group Head of Business Solutions Reporting directly to the CIO, this is a pivotal leadership role at the heart of Genuit’s technology and transformation strategy. You will own the consolidation, adoption, and optimisation of the Group’s core digital platforms - retiring legacy solutions, driving full utilisation across all business units, and creating a unified, high-performance digital environment. Beyond platform consolidation, you will be the champion of Genuit’s data and AI ambitions - harnessing data to unlock commercial value and leveraging AI-driven automation to deliver measurable business benefit. This is a role for a leader who is as comfortable in the boardroom as they are in the detail: a credible, energising presence who can influence at Group and Divisional level and inspire teams to embrace change. What You’ll Be Doing: • Leading the team responsible for managing and evolving business IT solutions across the Genuit Group, • Driving the transition of ERP and core business applications from programme delivery into BAU, ensuring full adoption, • Building and managing a robust helpdesk and solution evaluation framework, including third-party software governance, • Partnering with Group functions and Divisional leadership to co-design and deliver transformational solutions, • Championing the data strategy through process and solution design, enabling sharper, faster business decisions, • Partnering with the Group’s lean practice to integrate technology and automation into end-to-end process improvement, • Supporting and aligning with the IT PMO and embedded IT Business Partners across the business, • Contributing as a senior member of the Group IT leadership team to the broader digital transformation of the business, • Ensuring security and regulatory compliance across all business solutions, • Providing inspiring, developmental leadership to the Business Solutions team You will be a proven senior IT leader with a track record of driving real change in complex, multi-site or group-structured organisations. Specifically, you will bring: • SAP S/4HANA and Workday HCM leadership experience - essential, • Significant experience in ERP and MES in a manufacturing environment, • Demonstrable expertise in consolidating business solutions onto centralised platforms, • Strong technical knowledge across relevant toolsets - ERP, Power BI, Oracle, SQL, CRM, • Experience of business process improvement frameworks such as Lean or Six Sigma, • Substantial programme and transformation leadership capability, • Proven ability to lead and influence in a matrix / Group organisation structure, • A passionate change leader with both technical and behavioural change management experience, • Exceptional stakeholder management skills at Executive and Board level Why This Role? Genuit Group is at a genuinely exciting inflection point in its digital journey. This role offers the platform, the mandate, and the executive support to make a lasting impact - not just on IT, but on how the business operates and competes. If you are the kind of leader who thrives on complexity, drives clarity, and brings people with you through transformation, this is a rare opportunity. This is a retained assignment managed exclusively by Elevation Recruitment Group. For a confidential conversation, please contact Emma Noble, Senior Business Director – Technology & Transformation at Elevation Recruitment Group.

Senior Sales Coordinator – Textiles & Fabrics Up to £40,000 DOE + bonuses | Leeds City Centre Are you an extremely organised individual who thrives on commercial coordination and keeping sales teams focused and accountable? Do you want more than a traditional sales admin role, where you have real influence and visibility? We’ve partnered with a well-established, internationally recognised fabrics manufacturer operating within the interiors and design sector, based in Leeds City Centre. This is an exciting opportunity for an individual with a passion for the textiles and fabrics industry to make an impact across a small, collaborative team, where your organisation, commercial awareness and process improvement skills will really make a difference! Key Benefits: • Up to £40,000 pa, dependent on experience, • Annual discretionary bonus of up to £4,500 linked to sales performance and growth, • Flexibility with start and finish times, • 25 days holiday + bank holidays (increasing with service), • Leeds city centre location (5 minutes from train station), • Company pension and additional company benefits, • Summer hours between 1st June and 31st August, • Stable, supportive SME environment with autonomy The Role: Working closely with the Head of Sales, you’ll be responsible for driving structure, reporting and communication across an international sales network. You’ll lead and support the in-house Sales Coordinators and run daily sales huddles and weekly sales meetings. This role will play a key part in improving systems, managing sales processes and ensuring the wider commercial team is operating efficiently. Key Responsibilities: • Lead and manage the current team of Sales Coordinators, including leading the daily and weekly meetings., • Track sales targets and performance across UK, US & Europe., • Manage the CRM system, ensuring accuracy and consistent reporting with commercial insight., • Oversee lead allocation, customer follow-ups and sample coordination., • Play a key part in introducing improved systems and processes to enhance visibility and efficiency., • Maintain strong communication across the global sales network. Skills & Experience: • Solid experience within a sales coordination, commercial operations, sales support leadership or similar role., • Strong experience with CRM systems - Salesforce, HubSpot, Zoho or Freshsales experience is preferred., • Strong reporting and Excel skills., • Highly organised individual with the ability to manage multiple priorities., • Commercially aware and a confident communicator, who has the ability to work with senior leadership and sales teams., • Analytical, proactive and solutions focused, someone who is comfortable improving processes. Our Client Our client is a well-established, internationally operating manufacturer of fabrics for the fashion and interiors industries. With a strong heritage and reputation for quality, they supply customers globally and work closely with agents and distributors across Europe and Rest of World markets. Based in Leeds City Centre, they offer a collaborative, supportive working environment where individuals are trusted to take ownership of their markets and drive growth. If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Jonny McPartland directly on 07375 675 049. For more on Marmion, check out our 5* reviews on Trustpilot & Google. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

CRM Manager - Salesforce Marketing Cloud (Next). Hybrid. 2/3 days a week with the wider 50 person marketing team and creative digital studio in the Leeds office. --- This is a corporation with a with a US turnover of 22 billion and a European turnover of 9 billion. However, this is no legacy business, nor corporate culture environment. The marketing team is more marketing agency culture, but client-side – best of both worlds. This European wide, 2500 person company is enterprise, modern business environment, with product areas in next generation SaaS digital platforms to green tech, and much more. 11 business brand areas in the company operating throughout Europe. Strong ethics in the future of industry. If you’re looking for the client-side move but a marketing agency culture, this CRM Manager role is the advantages and brilliance of both. CRM Manager role: You may not have had the opportunity to work with the ‘Next’ as yet, they are pioneering with this, possibly even the first enterprise level company to implement. However, you will need to be experienced with Salesforce Marketing Cloud and with owning the CRM function, driving measurable commercial impact through personalised marketing campaigns and engagement journeys across a brand portfolio. Working with the Head of CRM and Marketing Leads across different business brands in the business, you be rolling out across UK & EU markets while aligning CRM best practice with US colleagues. The CRM Manager will support product brands with B2B email campaigns, journeys, dynamic content and automated programmes. Conduct regular A/B testing across subject lines, content, send times, and journey logic, translating results into continuous improvement. Manage audience data, list hygiene and subscriber management. Champion AI exploration. You’ll also need to be an analytical thinker, producing regular performance reports, providing clear insight into marketing performance and channel contribution to commercial targets. Ideally, you’ll have experience working in a B2B environment, have familiarity with Salesforce CRM (Sales Cloud, Service Cloud or Data Cloud) and how CRM data connects to marketing execution and have knowledge of AMPscript for dynamic content personalisation. -- Please email your CV to me, Graham, with a view to being briefed further on the European Marketing Director's insights and the full CRM Manager JD – and on this varied global company. CRM Manager.

Evolve are partnering with a global healthcare organisation to recruit a Head of Commercial Excellence to lead transformation of its UK & Ireland commercial strategy. This senior role will drive efficiency, profitability, and commercial best practice. Working with senior leaders, you will identify performance opportunities, deliver improvement initiatives, and embed a culture of commercial excellence that accelerates growth and sharper decision-making.\nThis is a full-time role based in the North West of the UK, with hybrid working requiring three days per week in the client’s head office, enabling close collaboration and strong engagement with senior stakeholders.\nWhy Apply?\nExcellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, family healthcare, pension, and more!\nJob Stability – Thrive in one of the industry’s most resilient and future-proof organisations.\nCloser Collaboration - Work closely with senior leaders, and key decision-makers.\nIdeal Requirements for the Head of Commercial Excellence\n Bring a strong Commercial Excellence background in pharma, life sciences, or MedTech, with proven experience delivering high-impact Sales and Commercial Transformation initiatives that shape performance and growth.\n Lead complex, cross-functional programmes in global matrix environments, building alignment across stakeholders and driving delivery from strategy through to execution.\n * Turn data into commercial advantage by leveraging CRM, sales, market, and financial insights (e.g. Salesforce/Veeva, Power BI, ERP tools) to produce clear, actionable recommendations for senior leaders.\n Influence and inspire across all levels with a confident commercial mindset, combining strong analytical thinking, clear communication, and the ability to drive meaningful change in fast-paced, high-pressure settings.\nRole Responsibilities for the Head of Commercial Excellence\n Shape and embed world-class commercial excellence across the UK & Ireland, partnering with Regional and Global teams to localise go-to-market strategy, elevate customer engagement, and build a strong Sales Force Effectiveness culture.\n Turn data into action by designing KPI frameworks and dashboards that simplify complexity, highlight opportunities, and enable faster, smarter decision-making.\n Lead Sales Force Effectiveness transformation—driving segmentation, territory design, sales force sizing, and incentive strategy with sales leadership to unlock growth and productivity.\n * Strengthen commercial execution by boosting CRM adoption, data quality, and user engagement, while delivering training and driving continuous improvement across the organisation.\nRecruitment Process\n2/3 stage interview process\nInterview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role.\nExcited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details!\nApplication Process\nEvolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client.\nWe appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy.\nEvolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.\nEqual opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

Marketing Director\nA board-level marketing leadership role at a profitable, founder-led UK technology business at a defining commercial moment.\nAbout the company\nA UK-based, AI-led data and technology business serving the public sector. Founder-led, profitable, scaling, and backed by an institutional growth investor. The business has spent several years building a proprietary product set and is now entering a category-defining phase, with its methodology recently adopted as a national standard.\nThe role\nA hands-on, number-carrying marketing leadership role at board level, reporting directly to the founder CEO and working closely with the Executive Chair. The model is marketing-led, with the sales function operating on a dotted-line basis for pipeline cadence and reporting.\nYou'll own:\n Marketing-sourced pipeline against agreed revenue targets\n Account-based marketing into a finite, named UK customer base\n Sales and marketing alignment, including SLAs, qualification and handover\n Customer marketing for retention and upsell across the existing base\n Brand and category leadership through the next phase of growth\n Marketing operations, attribution and board-level reporting\nWho we're looking for\nA B2B SaaS, technology or data marketing leader, currently in a Marketing Director, Head of Demand Generation, Head of Growth or smaller-business CMO role, ready for the step up to a first proper board-level seat.\nEssential experience:\n Personal ownership of marketing-sourced pipeline against revenue targets\n Account-based marketing into a finite, named target market, not high-volume lead generation\n Built and operated SLAs with sales teams in a peer relationship\n Hands-on campaign execution: writing briefs, building dashboards, running campaigns yourself\n Marketing operations fluency across CRM, automation, attribution and conversion analytics\n Comfort reporting at board and investor standard\nDesirable:\n Public sector or regulated-industry buying experience\n Familiarity with framework procurement (G-Cloud, ESPO, YPO, KCS)\n Experience designing or operating sales commission plans\n Background in a PE or growth-equity backed scale-up environment\nWhat you'll get\n A board-level role at a profitable, scaling business at a once-in-a-decade commercial moment\n Direct working relationship with the founder CEO and a hands-on Executive Chair with multiple successful exits behind them\n Genuine ownership and the autonomy to build the marketing function properly\n A small, tight team operating with the pace and clarity of a founder-led business\n * Hybrid working with regular in-person collaboration at the Northern England head office\nSuited to a candidate based in Northern England within commutable distance of the head office

A Head of Design – Interior Planting is required to lead and grow the design function of our specialist client in Leeds. This is a permanent role with a highly successful, ethical and flourishing company. Our client specialises in transforming indoor environments with innovative planting solutions, including green walls, living planting, planted ceilings, and unique planted furniture. Offering comprehensive services, from design consultation and on-site installation to ongoing maintenance of plantscapes.\n\nThis is a senior opportunity for someone who can combine creative leadership with commercial thinking, shaping exceptional interior planting concepts that help win new business and deliver real impact for clients.\n\nWorking closely with the Client Relations Director, you’ll lead the design team, develop compelling proposals, present ideas with confidence, and play a key role in converting opportunities into successful projects. If you’re excited by the idea of leading a high-performing team, influencing design strategy, and helping bring inspiring spaces to life through planting, we’d love to hear from you.\n\nSayjo Recruitment Ltd are recruiting on behalf of our client; this role is office based with travel to London and Manchester.\n\nWhat you’ll be doing\n\nYou’ll lead and develop the interior planting design function, managing and inspiring the team while maintaining high design standards, consistent output and efficient ways of working. You’ll play a key role in driving commercial growth by developing compelling proposals, supporting high-value opportunities, presenting ideas confidently to clients and ensuring quotations are commercially sound. You’ll also build strong relationships across clients, suppliers and internal teams, support the brand through marketing content and industry representation, and help strengthen the wider business through innovation, collaboration and operational excellence.\n\nWhat we’re looking for\n\nEssential\n\n Significant experience in interior design, ideally within commercial or workplace environments\n\n Experience leading or managing a design team\n\n Strong creative and technical design capability\n\n Experience producing commercial proposals and costings\n\n Proficiency in AutoCAD, SketchUp and Adobe Creative Suite\n\n Experience presenting design concepts to clients\n\n Strong commercial awareness and understanding of how design supports winning work\n\nDesirable\n\n Knowledge or experience in horticulture or interior planting\n\n Experience working in a design-led commercial environment\n\n Knowledge of using a CRM system daily e.g. HubSpot, Pipedrive or similar (training can be provided)\n\nPersonal qualities\n\n Strong leader who can inspire and develop a design team\n\n Commercially minded and focused on winning work\n\n Confident communicator with the ability to influence clients and stakeholders\n\n Strategic thinker who balances creativity with commercial outcomes\n\n Highly organised with strong attention to detail\n\n Collaborative, proactive, and solutions-focused\n\nOur client offers\n\n Working hours of 7:30 – 4:30pm, Monday to Friday with a great office environment and positive, consultative culture.\n\n Free onsite parking, with modern offices, great coffee and tea, social events, ongoing training and development, career progression and much more including a company bonus scheme.\n\nThis is a fantastic opportunity to shape the future of design and play a visible role in our continued growth. If you’re ready to lead from the front and create inspiring planted environments that bring space alive, we’d love to hear from you.\n\nSend your full CV to Louise at Sayjo Recruitment Ltd, we aim to reply to all applications within 48 working hours. The advert may close earlier than shown

For the Head of Marketing - B2B role, a successful candidate will lead and oversee all marketing activities within the industrial/manufacturing sector, driving brand growth and ensuring the successful execution of strategic campaigns. This permanent role offers an excellent opportunity to manage an established team and contribute to the company's continued success.\n\nClient Details\n\nThis position is with a well-established, medium-sized organisation within the industrial/manufacturing industry. With over 100 years of history, the company is recognised for its innovative approach and commitment to excellence in its field.\n\nDescription\n\nThe key responsibilities of the Head of Marketing - B2B role will include:\n\nDevelop and implement comprehensive marketing strategies to support business objectives within the industrial/manufacturing sector.\nImplement the digital marketing strategy, utilising CRM systems to manage end to end marketing campaigns.\nOversee and manage a skilled team of two marketing professionals, ensuring their growth and performance.\nReporting directly to the Managing Director of the business. \nCollaborate with cross-functional teams to ensure consistent brand messaging and alignment with business goals.\nAnalyse market trends and competitors to identify opportunities and challenges.\nManage the marketing budget effectively, ensuring optimal allocation of resources.\nLead the creation of impactful marketing materials and campaigns that resonate with target audiences.\nMonitor and report on the performance of marketing initiatives, providing actionable insights.\nEnsure adherence to industry regulations and standards in all marketing activities.Profile\n\nA successful Head of Marketing - B2B should have:\n\n5+ years experience in B2B Marketing, ideally in a related industrial, construction or manufacturing sector.\nTeam leadership experience - this role will have 2 direct reports.\nExpertise in creating and implementing successful marketing strategies.\nExposure to both digital marketing & traditional marketing.\nExperience utilising CRM systems (in particular Hubspot) would be highly desirable.\nExcellent analytical skills with the ability to interpret data and make informed decisions.\nProficiency in budget management and resource allocation.\nA solid understanding of branding and market positioning principles.\nStrong communication and collaboration skills to work effectively with stakeholders.\nAbility to manage challenging stakeholders, and comfortable reporting into board level.Job Offer\n\nOn offer for the Head of Marketing role:\n\nCompetitive salary between £60,000 and £65,000 per annum.\nThe opportunity to lead an established and talented team of two marketing professionals.\nPotential for career development and growth in a supportive environment

Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week) Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. Take the helm of the entire marketing engine at Nottingham Building Society and shape the future of an ambitious, purpose driven brand. You will set the vision for growth, customer value and marketing impact, transforming bold commercial goals into powerful marketing outcomes. Leading expert channel teams and cross functional collaborators, you will modernise marketing with cutting edge data, AI, personalisation and seamless omnichannel experiences. Poised as the successor to the CMO, you will operate with enterprise-wide influence, creative courage and sharp commercial instinct, building a high performing, future fit marketing organisation that drives revenue, margin and long term growth. This is your opportunity to define what great looks like and elevate NBS to its next era. Heres a taste of what you will be doing as a Head of Marketing at Nottingham Building Society: • Enterprise & Commercial Leadership Own the marketing strategy, investment decisions and commercial outcomes, influencing product, pricing and distribution through insight., • Growth & Performance Deliver full funnel growth across all channels, ensuring activity drives acquisition, engagement, loyalty and commercial value., • Brand & Creativity Lead brand positioning and governance while driving creative excellence and insight led storytelling., • Customer & Brand Advocacy Represent marketing priorities at senior forums and shape enterprise wide strategy., • Data, Digital & AI Capability Build future fit capability across first party data, AI, automation, personalisation and connected omnichannel experiences., • Measurement & Optimisation Set the measurement framework and performance rhythms to enable real time optimisation and clear ROI., • Matrix & People Leadership Lead and develop a high performing team, aligning channel experts and partners behind shared goals., • Risk & Governance Ensure regulatory compliance, Consumer Duty, data privacy and strong controls across all marketing activity. About you: • Strategic & Commercial Acumen Skilled in enterprise level strategy, value creation, P&L drivers, investment allocation and ROI., • Marketing Excellence Deep expertise in, proposition development, go to market launches, full funnel growth, CRM and lifecycle marketing., • Data, Digital & AI Fluency Strong command of first party data strategy, segmentation, experimentation and AI or automation for personalisation and optimisation., • Matrix & Executive Leadership Confident influencing at Exec level, aligning cross functional teams, setting clear measures and driving accountability., • Creative & Storytelling Leadership Able to lead distinctive brand building, insight driven storytelling and high craft creative standards., • Change & Transformation Capability Experienced in operating model redesign, capability building and improving processes and governance., • Proven Track Record Led multi-disciplinary marketing teams in regulated industries, delivered brand evolution, built always on data driven marketing, influenced ExCo or Board, and grown talent., • Values, Behaviours & Ways of Working Outcome focused, adaptable, customer obsessed, collaborative, values led; committed to inclusive marketing, clear operating rhythms and strong communication. Reward & Benefits: • Competitive Package : Fair salary benchmarked against market data, annual discretionary bonus, car allowance and 29 days holiday plus bank holidays., • Health & Wellbeing : Access to Bupa Private Medical , mental health first aiders, and a suite of wellbeing resources to support you inside and outside of work., • Work-Life Balance : 35-hour working week for full-time roles, with flexibility to help you perform at your best., • Career Growth : Ongoing personal and professional development, well support your ambitions and help you grow your potential., • Inclusive Culture : Be part of a friendly, values-led team that genuinely cares about doing the right thing for colleagues and customers., • Giving Back : Use two paid volunteering days each year to support causes close to your heart, through our Samuel Fox Foundation., • Sustainability Focus : Join a business committed to reducing its carbon footprint and making a positive impact on the environment., • Free access to Octopus Money :Financial coaching & tools that help you plan, manage, and make the most of your money. Embracing Diversity Together: We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to creating an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

About the job Job summary Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Technical • Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure, • Configure and customise both model model-driven and canvas apps, • Develop Power Automate Flows via connectors to the Dataverse and other data sources, • Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint, • Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage, • Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders, • Identify defects, incidents, risks and issues in line with IPO standards, • Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to, • Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural • Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality, • Promote and display the IPO and Civil Service Values, • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Drive your own training and self-development, keeping skills up to date and learning new skills, • Embrace a continuous improvement ethos Personal and Team Development • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience • Experience in delivering technical solutions, • Experience with modern delivery models such as Scrum and Agile, • Understanding of DevOps principles, • Experience of working with cloud technologies such as Azure Essential Technical • Experience of MS Dynamics CRM and/or Power Platform How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Developing Self and Others, • Delivering at Pace, • Working Together Technical skills We'll assess you against these technical skills during the selection process: • At interview you will be assessed on technical criteria Benefits Alongside your salary of 36,736, Intellectual Property Office contributes 10,642 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • ccess to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role Stage 2 - Interviews If invited to interview a Behaviours and Technical based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out virtually via Microsoft Teams (video). This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; In the event of a high volume of applications, the Intellectual Property Office (IPO) reserves the right to raise the minimum qualifying score at sift to manage volumes and ensure a proportionate and fair assessment process. Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical • Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure, • Configure and customise both model model-driven and canvas apps, • Develop Power Automate Flows via connectors to the Dataverse and other data sources, • Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions, • Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage, • Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders, • Identify and manage defects, incidents, risks and issues in line with IPO standards, • Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to, • Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability, • Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality, • Embrace a continuous improvement ethos, • Responsible for ensuring that the team test and build activities follow agreed governance and processes, • Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural • Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results), • Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team), • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Work across several multi-disciplinary teams to deliver highly focused and successful digital services, • Provide project / delivery management support when required, • Effective management and delegation of tasks within the team, • Applies "progress over perfection" principle, • Takes full responsibility for decisions and delivers, • Inner composure, recovers quickly from setbacks and learns from the experience, • Highly driven & inspires others to move things along and make things happen Personal and Team Development • Drive your own training and self-development, keeping skills up to date and learning new skills, • Promote and display the IPO and Civil Service Values, • Guides more junior members in their personal development, • Coaches and mentors' colleagues, • Continuously improves technical knowledge and stays abreast of latest trends, • Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience • Has been a key player in delivering technical solutions as part of large projects, • Experienced with modern delivery models such as Scrum and other Agile methodologies, • Advocate of DevOps principles, • Experience working in a Microsoft Azure Cloud first team, • Experience with Azure DevOps Essential Technical • Experience of MS Dynamics CRM and PowerApps platform, • Has a deep understanding of architectural principals such as SOA and Micro-Services, • Technical aptitude, • Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript, • Experience writing and implementing Unit Testing How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Developing Self and Others, • Delivering at Pace, • Working Together Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role Stage 2 - Interviews If invited to interview Behaviours and Technical based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out virtually via Microsoft Teams (video) This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

We are recruiting on behalf of a growing healthcare organisation seeking an experienced Head of Patient Services & Operations to lead and develop a high-performing patient services function. This is a key leadership role responsible for delivering an exceptional patient experience whilst driving operational excellence across patient enquiries, bookings, referrals and service delivery. The successful candidate will be responsible for leading and developing the team, improving performance, embedding accountability, enhancing patient journeys and ensuring the department operates efficiently and effectively. Reporting directly to the Managing Director, you will work closely with clinicians, consultants and operational teams to maximise service performance, improve conversion from enquiry to booking and support the continued growth of the organisation. This role would suit an experienced healthcare leader who combines strong people management skills with a passion for delivering outstanding patient experiences and driving continuous improvement. Leadership & Team Management Lead, motivate and develop the Patient Services team to deliver exceptional service standards. Create a high-performance culture focused on accountability, collaboration and continuous improvement. Coach and mentor team members and team leaders, supporting both individual and team development. Conduct regular one-to-one meetings, performance reviews and development planning. Manage recruitment, onboarding, workforce planning and succession planning activities. Foster a positive and patient-focused culture aligned to organisational values. Patient Services & Operational Performance Oversee the day-to-day operation of the Patient Services function. Ensure all patient enquiries are managed efficiently, professionally and in line with service standards. Monitor and improve patient conversion rates from enquiry through to confirmed booking. Ensure patients receive a seamless and personalised experience throughout their journey. Act as the escalation point for complex patient queries, complaints and service issues. Ensure all patient information is managed accurately and confidentially. Performance & Reporting Establish and monitor key performance indicators across the team. Analyse operational performance data to identify trends, opportunities and areas for improvement. Develop meaningful reporting to support decision-making and performance management. Drive accountability through regular performance reviews and operational oversight. Monitor service levels, productivity, patient satisfaction and booking conversion performance. Service Improvement & Growth Identify and implement process improvements to enhance efficiency and patient experience. Review patient journeys and introduce improvements that support better outcomes and service delivery. Work closely with the Managing Director to support business growth objectives. Ensure the team maximises opportunities to convert patient enquiries into appointments and treatments. Support the development of new services and operational initiatives where required. Promote a culture of innovation and continuous improvement. Stakeholder Management Build strong working relationships with consultants, clinicians and wider operational teams. Act as the key operational link between Patient Services and clinical departments. Collaborate with internal stakeholders to improve service delivery and patient outcomes. Develop effective relationships that support efficient decision-making and problem-solving. Ensure clear communication across all departments regarding patient services activity. Experiences: Previous leadership experience within a healthcare environment. Experience managing and developing customer-facing, patient services, bookings, referrals or operational teams. Strong coaching, mentoring and people development skills. Experience managing performance through KPIs, reporting and service metrics. Proven ability to drive service improvements and operational efficiencies. Excellent communication and stakeholder management skills. Strong organisational and problem-solving abilities. Commercial awareness and an understanding of the link between operational performance and business growth. Experience using CRM systems and Microsoft Office applications. Desirable Experience within private healthcare, diagnostics, outpatient services or primary care. Exposure to patient pathway management and service development. Experience working closely with consultants and clinicians. Knowledge of healthcare compliance, governance and patient confidentiality requirements Passionate about delivering outstanding patient experiences. A confident and visible leader who leads by example. Highly organised with strong attention to detail. Results-focused with a proactive approach to problem-solving. Comfortable challenging existing processes and driving positive change. Resilient and adaptable within a fast-paced environment. Commercially minded whilst remaining patient-centred. Committed to continuous improvement and team development. This is an exciting opportunity to join a growing healthcare organisation and play a pivotal role in shaping the future of its Patient Services function. You will have the opportunity to: Lead and develop an established team. Drive meaningful improvements to patient experience and operational performance. Work closely with senior leadership to influence business success. Make a measurable impact on service delivery, team capability and patient outcomes. Join an organisation committed to growth, innovation and excellence. Salary: Up to £60,000 Location: Leeds Sector: Healthcare / Private Healthcare Contract: Permanent, Full-Time - 5 days in the office - no hybrid

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