Head of customer experience jobs in Farnborough - Page 2Create job alerts

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Our Head of Experience Design is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. Our Head of Experience Design is a member of t

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. The power of focus: We live in a world of power laws and we cannot ove

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Heads of Departments, Marketing and Survey Providers. We are looking for an experienced and flexible Head of Patient Experience to support our

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

As the Head of Cyber Security at PEXA UK you’ll play a key role in protecting the digital backbone of our business. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation customers and our community. Digital Completion UK Limited (

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading logistics company in the United Kingdom is seeking a Head of Customer to lead customer strategy and performance across their Newstrade division. The ideal candidate will be responsible for account management, building strategic relationships with key customers, and ensuring exceptional cus

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. The

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading technology services firm in Greater London is seeking a Head of Experience Design.

As Head of Customer Success, you will take the lead in being the voice of our customer base. Experience of managing a small Customer Success or Account Management team. Strong experience of working from small all the way up to enterprise size customer bases.

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and profe

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. You will be the voice of the customer in th

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A leading background screening company in the United Kingdom seeks a Head Of Product.

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Act as the internal champion of loyalty and customer value, shaping Domes' global customer engagement strategy. Head of Customer Loyalty & Partnerships. Solid understanding of GDPR and regulatory considerations around customer data and financial/loyalty products, or the ability to quickly get up to

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. At least 10 years of experience in customer operations, 3 of which in a similar position. You will be responsible for leading a team of customer operations executi

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. The role offers remote work flexibility and is part of a cu

A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mind

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Join a fast-growing B2B SaaS platform with a loyal customer base including major consumer brands. Strong leadership skills with experience owning commercial outcomes like retention and Net Revenue R

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight. Competi

A leading financial services company in the UK is looking for an experienced Head of Service Performance Support to join their Client Services leadership team. Candidates should have substantial experience in senior leadership and a thorough understanding of service performance management. The posit

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

Deliver operational plans, SLA targets, and customer satisfaction goals Act as a senior escalation point for executive-level complaints and media inquiries Skills & Experience: </

The role requires a high-profile leader with experience in stadium settings, strong financial and operational skills, and a passion for guest experience. The ideal candidate will thrive in a dynamic environment, deliver memorable experiences, and lead a diverse team. Competitive salary and benefits