Head of customer service jobs in Southall - Page 5Create job alerts

For a 6-month Maternity cover, Vinarchy are looking for a Head of Customer Marketing who will be responsible for developing and executing customer-centric marketing strategies that drive brand engagement, sales growth, and loyalty across all key touchpoints in the European market. The successful can

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base.

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets. About the role For a 6-month Maternity cover, Vinarchy are looking

Head of Existing Customer Analytics - Financial Services Hybrid working - 2/3 days in SW London offices preferred Salary negotiable dep on experience c£100/110K plus benefits Reference J13014 Brand new opportunity offering for impact and great scope to 'make the role your own' As Head of Existing

Head of Quality & Service Excellence. Understanding of Service Delivery Technology and how it integrates with quality automation. A high degree of professional accountability and a focus on “sustained excellence” and client trust.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software. This hybrid role is ideal for a seasoned head of product or operations leader

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. This role requires a physical presence in the operation at least 3 days per week, and we're looking for a senior leader with a number of ke

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Deep knowledge of fundraising regulations, GDPR and best practice, and a g

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

Head of Quality & Service Excellence. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs) and client expectations. Experience in implementing a “Zero-Defect” mindset to guarant

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision. This role offers a competitive package, hybrid wor

This role is critical to ensuring our workforce is optimally aligned with service demand across all product lines. Design scalable, data-driven frameworks tailored to EMEA service operations. Forecasting & Headcount Management.

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. A Head of Customer Experience Who Turns Support Into a Growt

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. Head of Service Operations London Market. What's In It For You as Head of Service Operati

Head of Customer Relationship Management. Strong understanding of GTM systems and customer lifecycle design within SaaS or high-growth environments. HEAD OF CRM (Revenue and Systems Architect).

Lead / Head of Customer Success & Support. Define and drive our customer retention and support strategies, partnering with Product, Sales, Marketing to help deliver seamless customer journeys. We will still consider applications even if you don’t meet every single one of the above requirements, so

Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. Head of IT Service Delivery – London – Permanent – Competitive Salary. We are seeking a Head of IT Service Delivery to join a leading law firm in London.

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Enjoy significant autonomy and influence, shaping the direction of a critical business area. Own and implement the Customer Success strategy, building scalable playbooks and frameworks.

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Be naturally customer‑obsessed, with a de

A leading wealth management platform in the UK is looking for a Head of Customer Operations to lead and scale their customer operations teams. The ideal candidate should have experience in managing large-scale operational functions, focusing on customer outcomes and compliance. You will collaborate

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

Head of Customer Success – United Kingdom. We are currently looking for a Head of Customer Success in the United Kingdom. Leverage data insights and customer feedback to improve processes and customer satisfaction.

As a Head of Customer Success you will drive results by leading a high performing team to. Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our custom

Understanding of financial services and ability to demonstrate thought leadership. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. Provide expert advice to senio

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per

Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are clearly defined, measured, and reported. Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream. Accountable for the implem

The ideal candidate has over 8 years of experience in customer or trade marketing and a strong understanding of the retail landscape. A leading global wine company in Weybridge is looking for a Head of Customer Marketing for a 6-month maternity cover. This role offers a competitive rewards package,

Head of Customer Success & Onboarding - Hybrid (Stockley Park) QCS•Uxbridge, England, GB. A leading technology firm in Stockley Park is seeking a Customer Success & Onboarding Manager to drive product adoption and enhance customer relationships. This hybrid role involves leading the onboarding tea

Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets. For a 6-month Maternity cover, Vinarchy are looking for a Head of C

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The successful candidate should preferably have completed the Diploma examination for admission to the European College of Veteri

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world's leading RPO providers and a member of the TrueBlue Inc. Job Title : Hea

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. The position is remote-friendly and offers an array of benefits including flexible PTO and professional development budgets. This role involves overseeing the customer success initiati

We are currently looking for a Global Head of Customer Success. In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Commercial mindset with a strong understanding of SaaS KPIs.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role. You will be responsible for shaping how

The successful candidate will report to the Global Head of Sales and play a vital role in influencing revenue stability and customer lifetime value. The Economist is seeking an experienced and strategic Head of Customer Retention to lead our efforts in retaining and renewing our B2B subscriber base.

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. By applying, candid

Head of Existing Customer Analytics page is loaded## Head of Existing Customer Analyticsremote type: Hybridlocations: Wimbledon, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 19, 2026 (27 days left to apply)job requisition id: JR101022*Domestic & Gene