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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London:, • Barnet, • Bromley, • Enfield, • Mayfair Stratford What you’ll need:, • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London:, • Barnet, • Bromley, • Enfield, • Mayfair Stratford What you’ll need:, • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Slough cluster, covering areas like Slough, Windsor, Maidenhead, Marlow, High Wycombe, Beaconsfield, Gerrards Cross. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London:, • Barnet, • Bromley, • Enfield, • Mayfair Stratford What you’ll need:, • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Slough cluster, covering areas like Slough, Windsor, Maidenhead, Marlow, High Wycombe, Beaconsfield, Gerrards Cross. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Bromley cluster, covering areas like Bromley, Orpington, Beckenham, Chislehurst, Sidcup, Eltham, Woolwich, Greenwich, Lewisham, Peckham, Camberwell. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London:, • Barnet, • Bromley, • Enfield, • Mayfair Stratford What you’ll need:, • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Bromley cluster, covering areas like Bromley, Orpington, Beckenham, Chislehurst, Sidcup, Eltham, Woolwich, Greenwich, Lewisham, Peckham, Camberwell. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Leeds cluster, covering areas like Leeds, Wakefield, Castleford, Pontefract, Dewsbury, Batley, Morley, Pudsey, Otley, Garforth. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Manager Architect - Data Location: London or Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role Do you love shaping the architectural technical direction of large, complex Data transformation initiatives? It’s an exciting time at Capital One UK - We’re on a mission to unlock organisational pace and Data agility, through creating our next generation, cloud-based data ecosystem, to unlock the power of data, increase financial inclusion and deliver transformative, real-time, intelligent experiences to our customers. Capital One’s Data team is responsible for the data ecosystem, which covers the holistic data lifecycle, from the capture of high-quality customer data in real-time, the structuring, storage and processing of that data for insight, to the usage of the data in event driven applications, ML and AI. As a Senior Manager Architect in Data you will be an experienced technical leader bringing business, industry and deep technical understanding to shape the architecture direction and evolution of the data ecosystem, across Cloud-scale Distributed Data Processing, Storage & Curated Data Consumption. You will invest in architecture excellence across the Data team, and foster innovation to unlock value across our user community of Engineers, Data Scientists, Data Analysts & Data Governance associates. Come and help us shape the future of financial services in the Cloud. What you’ll do Shape the architecture direction and evolution of the data ecosystem, across Cloud-scale Distributed Data Processing, Storage & Curated Data Consumption Influence Senior stakeholders, Internal customers & Enterprise partners, gaining consensus on key technology decisions and architecture direction of the data ecosystem Own and evolve architecture artefacts including reference architectures, Architecture Decision Records, and technical standards for your domain Partner with Product Management, Engineering, Cyber and our user community of Engineers, Data Scientists, Data Analysts and Data Governance associates, solving their challenges through Data Technology, to unlock business value Be a passionate advocate for the data ecosystem and data technology, driving wide awareness and usage aligned to Enterprise architecture standards and patterns Enable simplification across our architecture, processes and technologies, by encouraging and fostering UK standardisation, the reuse of appropriate industry SaaS solutions, and adoption of Enterprise standards, patterns, capabilities and platforms as appropriate for each use case Nurture and grow architecture excellence & culture within the Data team, leading technical design reviews & driving architecture best practice both within the team and the broader Architecture organisation Collaborate with your peers in UK architecture and engage in the wider Enterprise architecture group What you’ll bring Demonstrable experience as a hands-on Senior Manager Architect, in a large, complex data led organisation Deep understanding & hands-on leverage of Modern, Cloud scale Data Technologies, with specific expertise in Distributed Data Processing architectures (Spark, PySpark, Python, Airflow), ELT data processing underpinning Data LakeHouses and Data Products for scaled use within ML & AI Expertise in Streaming Data, Event Driven Design, Data Governance & the AWS Cloud Technology stack (e.g. Glue, ServerLess, DynamoDB) A track record in leading the architecture vision, design & implementation of Enterprise scale data applications, with specific focus on Distributed Data Processing systems, Data LakeHouse, Data Products, Streaming data, ML & AI platform capabilities Working knowledge of ML and Generative AI, including the leverage of Agentic AI based systems within the Architecture and Software Development lifecycle Excellent communication skills, effortlessly navigating across tech, architecture, product and senior stakeholders to achieve alignment Proficiency in software development principles, patterns, and practices including CI/CD Passion for growing architectural and data led thinking, with experience in embedding & scaling this within in a large Enterprise setting An ability to shape the adoption of modern Data Technology and support the evolution of a Data driven culture, across a scaled, cross functional organisation There is no one type of architect; you are the glue that adds value where it’s needed. To achieve this you are flexible, adapting your approach to meet the needs of the team, initiative, or product. You solicit differing views, are willing to change your mind and perspective as you learn more, and are adept at building consensus to align stakeholders to a common direction Experience in Financial Services or Regulated sector beneficial Where and how you'll work This is a permanent position which can be based in either our London or Nottingham offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technology Graduate Application Information Salary: £46,500 in Nottingham / £55,500 in London plus a £5,000 joining bonus Location: Nottingham or London Start date: 13th September 2027 Eligibility: Open to any final year students graduating in 2027, or those who have graduated in 2026. (This includes undergraduates, masters and PhD students) Sponsorship: We’re able to sponsor if you currently have the right to work in the UK (including student/graduate visas) Closing date: 6th September 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Ready to enhance millions of customer journeys? At Capital One, we’re on a mission to be a force for good in lending. You might think of us as a credit card company. Truth is, we’re just as much a technology business. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. Using technology to build the future of finance. That’s one good thing. Our Tech teams continuously drive innovation to deliver a positive impact for millions of customers every single day. And that’s what makes a career in technology here like nowhere else. Our Graduate programme offers three different rotations within our core engineering teams, ensuring you gain a broad range of experience to support your growth into a well-rounded full-stack software engineer. You could be: Leveraging our cutting-edge technologies to push a mobile feature to millions of users, Optimising high-traffic APIs to ensure seamless customer experiences, Delivering site reliability upgrades to keep our systems stable and secure, Collaborating across diverse, cross-functional teams to build and deliver game-changing digital experiences. The problems are live, the stack is modern, and the impact is immediate. Imagine your code running in production, shaping how millions of people manage their money. That’s not a distant goal here, it’s your first few months. Whichever area you choose, we’re invested in your success. You’ll receive high-quality professional and technical training designed to drive forward your development and ours. And you won’t be navigating this alone. You’ll be fully supported by a dedicated manager, professional mentor, and peer buddy as you take on impactful projects to change banking for good. What you’ll need We don’t mind what degree background or grades you have, but we want to see: You have a strong foundation of coding skills (in any language). You have the flexibility and aptitude for the learning it takes to master lots of different tools and technologies. Your approach to coding and ability to solve complex technical problems. How you communicate and collaborate with others. Your enthusiasm for tech and Capital One. The Recruitment Process Step 1: Apply! We don’t screen CV’s so there’s no need to tailor your CV or attach a cover letter. If you meet the eligibility criteria you will be sent online testing to complete, assessing the core skills required for the role. Step 2: One-way video interview, looking at your motivations for the role and some examples where you’ve shown the soft skills we’re looking for. Step 3: Virtual assessment day, consisting of a pair programming exercise and a presentation and strengths based interview. Step 4: In-person final interview with one of our Senior Software Engineering Managers, and the opportunity to look around our office. Where and how you'll work This is a permanent position based either in our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being optional work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About Pockit + MonesePockit and Monese are the all-in-one money apps that make it easy for people to access and manage the financial tools that put them in control of their money. We provide vital financial services, from e-money accounts through to income advance products to over three million customers across the UK and Europe. In October 2024, Pockit acquired Monese, creating the leading fintech for anyone who is budgeting, saving, or just trying to stay on top of their finances. Both firms are regulated by the FCA.Following the acquisition of Monese, the business is on a trajectory of growth as the two organisations harmonise and integrate in both the UK and across Europe.About the roleYou'll take end-to-end ownership of how we acquire, activate, retain and monetise customers, with Active RGUs (Revenue Generating Users) and revenue per RGU as your key metrics. You'll report directly to the Head of Product for Growth and Credit, and run your own full-stack squad.This is a high-ownership role at the commercial heart of the business: the growth loop and the levers that drive revenue per customer are yours to shape.What you'll own Growing and retaining the RGU base: acquisition and activation funnels, engagement and churn/retention across the customer lifecycle. Revenue per RGU: pricing and plan strategy, paid-feature adoption, and monetisation. The growth roadmap: a clear Now/Next/Later sequence tied to measurable KPI movement, that you own and communicate to stakeholders up to ExCo. A rigorous experimentation practice: hypotheses, A/B tests, funnel analysis, and honest reads on what's working. Cross-functional delivery: partnering closely with data/BI, engineering, design, marketing and commercial to ship and learn fast.What we're looking for Around 3 to 5 years in product management, ideally in consumer, fintech or high-growth environments. A track record of owning growth, lifecycle or monetisation metrics, and moving them. Strong data fluency: comfortable in analytics tools, designing experiments andinterrogating funnels yourself rather than waiting on someone else. Commercial instinct: you think in unit economics and revenue impact, not just feature output. Leverage AI in your day-to-day, using it for discovery, prototyping and operational efficiency.Nice to have Experience in fintech, payments or another regulated environment. Exposure to mass-market or underserved customer segments. Hands-on pricing or commercial-partnership experience. Able to demonstrate AI skills with a side-projectWhat success looks like (first 6 to 12 months) You've taken full ownership of the Growth roadmap and squad. Active RGU and revenue-per-RGU metrics are demonstrably moving in the right direction.Why Join Us Join a mission-driven company working at the intersection of technology and financial inclusion. Work with a diverse, entrepreneurial, and ambitious team. Make a real impact in a scale-up with global reach and strong growth potential. Competitive compensation and benefits, including share options, Bupa private healthcare and an extra day of annual leave for each full year of employmentWork LocationThe primary place of work is Pockit’s headquarters in Marylebone, London, where the role willbe expected to be in the office 3 days a week (Monday, Tuesday and Thursday).

Job Description:Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivalled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).About the Team:Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. About the Role:As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders.You’ll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success.You Will:Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services.Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization.Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long-term strategic partner.Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities Exceed on the position’s sales target and role based KPIs - the role’s primary focus will be on generating and closing new opportunities across your geographical territoryDrive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net-new opportunities and expanding existing relationshipsContribute to or lead the writing of any proposal, statement of work or technical document relating to the productsAnalyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones’ offeringsParticipate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contractContribute to thought leadership and client education through events, briefings, and strategic workshops.Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs.Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM systemOther activities, tactics and behaviours as directed by managementYou Have:7+ years of quota carrying experience in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis spaceProven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions.Demonstrated ability to navigate strategic accounts, identify key decision-makers, and build influence at the executive level.Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN.A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success.Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences.Regional experience and cultural fluency across relevant markets.Business-level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30%).Our BenefitsComprehensive Insurance & Retirement plansPaid Time Off and LeavesEducation BenefitsFamily Care BenefitsCareer Growth ProgramsAccess to Dow Jones ProductsEmployee Referral ProgramEmployee Well-being Support & Fitness ProgramsEqual Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.Reasonable AccommodationWe are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.Business Area:Dow Jones - Risk SalesJob Category:SalesUnion Status:Union roleSummaryLocation: London-1 London Bridge StType: Full time

Travelzoo is hiring a Member Services Associate. This position is based in either the London or Manchester office.This position will report directly into the Head of Member Services.Do you feel…Skilled in escalating service issue resolution: lead investigations, negotiate client solutions, and design systemic fixes to prevent recurrenceConfident to partner with Sales and Production teams to resolve operational issues related to travel offers, including deal structure, disclosure accuracy, fulfillment, and communicationsDriven to manage and resolve client billing disputes, payment reconciliations, and invoicing discrepanciesKeen to lead and administer the quality assurance programme across front line and escalations service teams, setting quality standards and driving performance accountabilityAble to conduct structured performance audits of service team operations to verify policy and process compliance; identify gaps and implement action plansEager to produce regular member and client insights reports and contact centre performance reviews; translate data into actionable recommendations that enhance the member journey and agent effectivenessMotivated to evaluate and champion new agent tools, workflow automation, and client portal enhancements that improve the user experience and operational efficiencyYou are ideally...A degree educated professional with 3–5+ years of progressive experience in customer service, client success, account management, or service operationsExperienced in serving as the primary contact for client relationship managementAble to translate customer service content and communications for German-speaking members, including templates, correspondence, and support materialsHighly organized, possess strong analytical and problem-solving skillsA confident communicator who can exercise independent judgment and decision-makingFluent in German (written & oral) - please note this is a must-have requirement for the position.Proficient in Microsoft Excel and Power BIWhat’s in it for you…Broaden your horizon by working with a global team and potentially in a different country Experience one of our travel deals first-hand each year, with additional vacation days and a travel budget – we call it the Travelzoo Experience We recognize your achievements with our employee awards Enjoy working like an entrepreneur? Our flat hierarchies will provide you with this opportunityWe offer competitive compensation and benefit packages If you are excited about this opportunity and feel intrigued by our values of “leading by example”, “warm heart”, “cool head” and “working hands”, then we would like to get to know you!DepartmentEmployment TypeEmployeeMinimum Experience

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobThe Head of Business Applications (GBA) role joins our Global Business Systems Teamsupporting applications, across our portfolio, including but not limited to MS Dynamics 365 F&O,Workday (being implemented in phases from early 2026) and MS Office Applications in relation tothe Modern Workplace. The role reports into the Director of Global Business Applications Users to be supported across our global offices, with core Finance users based in Cape Town.Role is pivotal to remaining phases of the MS Dynamics 365 F&O Project being deployed as welland further “run and maintain” support mode in the coming 12+ months, with less reliance onexternal support partners.To work / partner with our external support partners to further develop and maintain systems andprocesses, including delivery enhancementsExplore the ongoing product enhancements that are delivered as part of both MS Dynamics andWorkday.To review AI opportunities and how they can be used to streamline recurring / repetitive tasks aswell as utilising them as part of the support offering to the end users,Drive further expansion of MSD across the globe to countries not in original phases of the projectTo manage user support and training, troubleshooting, and problem solvingKey ResponsibilitiesResponsible for the integrity of including but not limited to MS Dynamics, Kofax OCR, Zoho,Cascade, (Workday in the future), Docentric, Access Dimensions, Banking / Treasury systemsResponsible for the uptime of the applications, together with managing upgrades / enhancements.Identify, propose and implement process improvements across key Finance processes, forexample across Purchase to Pay or Order to CashManagement of the support team, including looking to develop the team in each of their rolesEnsure system permissions are in line with delegated authorities and approval limitsOwnership of the procedures to support an effective control environment for GBA systemsSupport / lead various projects / BAU Enhancements and initiatives from a GBA perspectiveProvide a professional and approachable point of contact for stakeholdersSupport and where required to lead in Audits, both Internal and ExternalEnsure SLAs are tracked and met across Finance Applications and thereafter Workday.Liaise with Group Finance, act as key finance partner for system supportOversee the development of new applications, as well as manage technical support to users.Knowledge, skills and experience required• Qualified Accountant and experience of Finance and HR applications• Possess strong analytical / problem-solving skills, work independently and in a team environment• Experience of succeeding in a deadline driven environment• Experience of high-volume businesses• Strong MS Office skills, especially Excel• Able to communicate confidently and effectively at all levels within an organisation• High level of accuracy and strong attention to detail• Proficiency in IT systems and software• Good communication and customer service skills• Ability to prioritize tasks and work independently• Strong verbal and written communication skills to effectively collaborate with technical and non-technical stakeholders.• Previous experience in IT or application management roles is often preferredPerson Specification• Experience of managing a team of 4 to 5 individuals across global locations• Managing / directing the team with the ability to lead / direct operations and BAU Enhancements• Ability to provide input to the GBS RoadMap and understand how operations feed into it as well• Demonstrates strong organizational skills, working to strict deadlines• Commercially aware, delivers results and can identify opportunities for cost saving and efficiencies• Excellent communication, interpersonal, and collaboration skills• Demonstrates excellent technical skills and is an excellent problem solver• Good Team player, able to work with wide variety of stakeholders• Demonstrates good written communication skills, including documentation and correspondence• Demonstrates ability to be flexible and adaptable• Ability to work in a dynamic and fast paced environment• Organizational and leadership skillsCollinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Job Title: Housing Services Manager Contract Type: PermanentSalary: £58,093.34 per annum Working Hours: 35 Hours per weekWorking Pattern: Monday-Friday/HybridLocation: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you’ll make as a Housing Services Manager The Riverside Group provides homes for over 140,000 people across the UK, from Scotland to Kent. Our Homes & Communities Directorate is responsible for letting homes, managing tenancies, and working with our communities to deliver lasting improvements to neighbourhoods. Our Housing Services Teams are our ‘feet on the street’ – they deliver our face-to-face interactions with customers, whether that is viewing a property, discussing rent arrears or dealing with a tenancy matter. You will lead this team to build trust with our customers and our communities, delivering a visible service which reflects local needs and aspirations, to drive up customer satisfaction within a specified geographical area.About youWe are looking for someone with: • Proven track record of managing a high-quality customer service function, preferably in the housing sector. • Experience of successfully leading, managing and motivating teams, including managing team performance. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Champion the customer, leading by example to create a strong customer-centric culture, ensuring colleague behaviour reflects our values, and that local service delivery remains responsive to the diverse needs and experiences of customers. • Lead, motivate and engage with the Housing Services Team, to ensure the delivery of a high-quality service, developing and implementing operational objectives to support the strategic objectives of the Housing Services team and the wider business. • Manage the performance of the Housing Services Team, using mentoring and performance coaching techniques, ensuring a quality service is provided, resources are flexible and deployed effectively and targets, key performance indicators and service agreements are developed and implemented effectively, ensuring underperformance is identified and addressed promptly and effectively. • Manage a mobile team of Housing Services officers, role modelling agile/flexible working to deliver a highly proactive service to customers. • Managing a housing sustainment officer, whose role is to help residents sustain their tenancy, offering practical support and advice to signposting to outside agencies to ensure support is provided. This includes, but not limited to, financial, substance misuse, hoarding, mental and physical health. • Monitor, review and report progress to the Head of Housing Services, Regional Director and other governance bodies, on the performance and cost effectiveness of the service, analysing relevant data to identify performance against targets and key performance indicators, escalating findings and recommendations and ensuring appropriate actions are implemented to address under performance. • Contribute to the development and review of relevant budgets, ensuring income and expenditure is robustly managed in line with Group financial controls. • Assist the Head of Housing Services and Regional Director to champion strong customer engagement to ensure service delivery remains responsive to the needs and experiences of customers. • Work with customers to minimise and resolve issues and complaints, liaising with Regional • Colleagues and the Customer Complaints Team to resolve escalated complaints as required. ...

Introduction \n \n Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. \n \n \n The Role: \n \n Saab UK is accelerating its move into the Hybrid-Navy arena - a cross-domain capability set that fuses surface, subsurface, uncrewed/crewed and cyber-enabled assets into a single "sense-decide-effect" loop. \n \n The Head of Hybrid Navy Business Development will be pivotal in driving Saab UK's expansion into the Hybrid Navy domain. This role encompasses various elements of Saab's naval portfolio, with a particular focus on integrating advanced technologies to enhance naval capabilities. Responsibilities include leading the business realisation process in accordance with the Winning Business (WB) process, from market appraisal through to deliver and follow-up tender, and managing customer relationships throughout and beyond the WB process. \n \n This is a key role within the Naval and Business Development (BD) team, representing Saab's continued relationship building with navies globally. The individual will be required to have an intricate understanding of naval operations and be capable of establishing and maintaining relationships with key stakeholders, creating a compelling narrative, and identifying opportunities for the business across campaigns and sales. \n \n The ideal candidate will have a background in naval operations, preferably with recent experience and a demonstrable understanding of how navies deliver capability. Experience working with defence procurement agencies and a strong background in commercial, business development, or sales is desirable. \n \n Stakeholder engagement at all levels within naval commands and procurement agencies is crucial to this role. Therefore, applicants will need to have prior involvement in running large campaigns and stakeholder management. The Head of Hybrid Navy Business Development will be responsible for acquiring and maintaining relevant product knowledge, developing close working relationships with respective Saab Business Units, and collaborating with designated Product Sales Responsibles (PSRs) for each prospect. \n \n The Head of Hybrid Navy Business Development will also be responsible for creating winning strategies and determining market prices in close collaboration with PSRs. To support this and to build Saab's position within the global naval market, the Head will conduct business intelligence as part of the Competitive and Market Intelligence (CMI) process. This includes providing input to commercial proposals and participating in contract negotiations, acting as the critical bridge between the capability requirements of the end user and the engineering realities of production. \n \n Working with respective PSRs, the Head of Hybrid Navy Business Development will manage all cases in the Customer Relationship Management (CRM) tool and prepare relevant documents for the WB process. This role requires a deep understanding of emerging technologies and their potential applications in the Hybrid Navy domain, driving the development of integrated sense, decide, and effect capabilities for above and below water domains. \n \n Key Responsibilities: \n \n\n • \n Strategic Planning and Campaign Delivery \n • \n Naval Partnerships and Stakeholder Management \n • \n Capability Development \n • \n Team Collaboration \n • \n Customer Relationship Management \n\n \n Qualifications and Skills: \n \n Essential: \n\n • \n Proven experience in a naval operational role, with a strong understanding of modern and future naval warfare. \n • \n Knowledge/experience of Hybrid Navy capabilities and emerging technologies. \n • \n Knowledge of the defence acquisition process and budgets, with experience working with procurement agencies. \n • \n Excellent written and spoken communication skills in English. \n • \n Developed social skills, a positive attitude, and the ability to build strong relationships with stakeholders. \n • \n Documented experience in marketing, sales, or a relevant sector. \n • \n Experience working with sensors, networks, and other relevant technologies. \n\n \n Desirable: \n\n • \n Demonstrated success in business development, campaign planning, and delivery. \n • \n Familiarity with the UK's defence procurement processes and budgets. \n • \n Experience working with international navies and understanding of their unique requirements. \n • \n Knowledge of business and planning processes. \n • \n Sufficient product knowledge in terms of technical base specifications and commercial aspects to assume the CSR role. \n\n \n \n As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. \n \n By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview. \n \n

About usWe are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and 6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Trainline Finance Team The FP&A team sits at the heart of Trainline's financial intelligence, translating complex business dynamics - booking volumes, yield trends, marketing spend efficiency, product economics, and partner commercial terms - into clear financial narratives and actionable insight. We partner closely across the business to help leaders understand performance, plan for growth, and make smarter decisions.We are in the middle of a meaningful finance transformation, and Pigment is central to it. We are building the in-house capability to own our FP&A platform end-to-end, automating reporting, enabling self-service for business partners, and freeing our analysts to focus on insight rather than production. Reporting to the Head of FP&A, this role is the foundation of that ambition - and it's an exciting moment to join. You will be the first point of contact for Pigment, supported by Pigment's Premium Success Plan, giving you structured coaching and expert oversight as you grow into full ownership of the platform. You will work closely with the Head of FP&A, who retains overall platform ownership and direction.In this role as the EPM Specialist - Pigment, you will... Maintain existing Pigment models that support the planning and reporting cycle, including annual budget, rolling forecast, monthly close commentary, and MBR/QBR packs. Flag issues or improvement opportunities.Built intuitive self-service tools and automate reporting workflows currently built manually in Excel or PowerPoint, that allow Commercial Finance business partners to run scenario analysis and variant requests independently, without routing through central FP&A.Stay current with Pigment's core feature set, flagging relevant updates or capability gaps for prioritisation.Liaise with Data and Engineering teams to flag data quality issues in Pigment, supporting resolution.Communicate clearly with Finance stakeholders, explaining how existing Pigment models and reports work and supporting users with day-to-day queries.We'd love to hear from you if you have... Experience working within and maintaining models in Pigment, Anaplan, Adaptive Insights, or a comparable EPM platform. Direct Pigment experience is a welcome plus; platform-specific training will be provided.Good technical aptitude, including comfort with data structures, formula logic, and dimension hierarchies within an EPM tool.The ability to understand business requirements and work within established platform solutions to support users effectively.Clear, confident communication skills, with the ability to explain complex platform concepts to non-technical stakeholders and manage competing priorities calmly and collaboratively.A methodical, detail-oriented approach to your work, with a commitment to maintaining governance standards and documenting in a way that others can follow.A bonus if you have some FP&A or commercial finance experience from within a finance team.You may also bring experience from a high-growth technology business, marketplace, or consumer-facing environment, which would be a great addition to the team.More information:Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! Compensation Range: 55K - 65KLocationLondonEmployment TypeFull timeDepartmentFinanceCommercial FinanceCompensation55K – 65KThe top end of the starting salary range may not always be the top end of our banding. If you're unsure, you can check with one of our recruiters.

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. The Role: Product Manager - SearchLocation: London office / Hybrid (2 days per week in the office)Reporting to: Senior Product ManagerThe Role:We are on a mission to give everyone the belief that they can make their move. Home movers across the UK spend more than a billion minutes on Rightmove each month and our website and apps receive over 140 million visits per month. Joining the Search Team in Rightmove, you’ll make this mission possible by giving consumers confidence to make their move through best-in-class property search capabilities.This team looks after our flagship consumer experience, Search, and forms a fundamental part of why consumers love our brand. We want to keep building on these fundamentals and also make sure that we move with consumer behaviour in property search by being on the forefront of innovation. The Product Development team at Rightmove plays a pivotal role in delivering the overall consumer and customer digital experience underpinning the Rightmove business. We recognise that to deliver the best products and features for our customers and consumers we need to work together effectively as a healthy, high performing team. We work collaboratively across a mix of product and centralised teams, together working towards Rightmove’s strategy. The Product Manager role reports into a Senior Product Manager in our Consumer Domain, responsible for our Explore & Find pillars. This is a key role managing our core proposition, search, which is central to the business. The successful individual will need to be comfortable operating with a high degree of autonomy.A Typical Week as a Product Manager Might Involve : Own and monitor the products and functionality across the search experience, measured against the objectives and KPIs you defineCreate and validate business cases that underpin the product/initiative, with clear definition of opportunity, costs, and benefitProactively contribute to initiatives that aim to improve our customer or consumer experience, both identifying your own contribution and supporting others in theirs Initiate and/or undertake any analysis to highlight any impacts to systems or business processes Take an active role in the experience discovery of initiatives and products, working closely with Product Designers and Researchers to define the approach Collaborate with user experience specialists and visual designers to re-work existing experiences, as well as creating new ones Spend time understanding what motivates our users and ensuring they are up to date with industry insightsGenerate unique ideas, resourceful in identifying opportunities, and encourages innovation within the teamWorks with engineers and technical architects to understand technology limitations, recommendations and development options Accountable for requirements definition and delivery of solutions across your product/initiatives Maintain a backlog of improvements for your area, clearly describing how they support our overall business goals and work with the Senior Product Manager & Head of Product to prioritise these alongside the wider priorities for the domain and product functionHandle inbound requests coming to this central product area by triaging and responding to stakeholders in a timely manner.Build relationships across different domains and functions of the business to identify impactful opportunities that span more than the Search product.Work with Senior Product Manager & the Head of Product to help shape the strategic direction, vision and objectives for Search based on clear rational, analysis and insightsWe are looking for someone who:Can lead product discovery, culminating in clear recommendations and, where relevant, the best approaches for deliveryOperate with autonomy and influence, effectively managing relationships with key stakeholders, ensuring clear communication and alignment on goalsHas experience in the successful end-to-end delivery of software products in a technology-led company.Takes responsibility for a product and its delivery and monitoring with an autonomous delivery teamMakes data informed decisions, leveraging quantitative and qualitative insightsIs passionate about delivering quality experience and software to end usersHas excellent organisational and prioritisation skills with the ability to multitask and make tough callsEffectively manages relationships with key stakeholders, ensuring clear communication, alignment on product goals, and collaboration throughout the product lifecycleSets and measures clear, realistic and timely goalsHas experience with a Search product at scale or another consumer-facing product at a similar scale to RightmoveBuilds a deep understanding of how an organisation is run, both commercially and operationallyActively encourages contributions from all those around them recognising the value of team members input when solving problemsThinks long term, and will drive the vision for the product their team is working onHas found the agile philosophy to be second natureComfortable describing the technical implementation of their productHas a desire to learn and improve themselves and the processes within the teamIs equally comfortable negotiating the roadmap with product leaders, presenting to senior leadership, or discussing implementation with our engineers.Is keen to use Al to facilitate product processesHas an awareness of how Al could shape search and consumer features in future.Our Approach to AIAt Rightmove, we believe software and product are ultimately people problems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productivity, and that you approach it with curiosity and an open mind.About RightmoveOur vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:We create value…by delivering results and building trust with partners and consumers.We think bigger…by acting with curiosity and setting bold aspirations.We care deeply…by being real, having fun, and valuing diversity.We move together…by being one team - internally collaborative, externally competitive.We make a difference…by focusing on delivering measurable impact.We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!If all this has caught your eye, you may well be a Rightmover in the making...People are the foundation of Rightmove - We’ll help you build a career on it.What we offer Cash plan for dental, optical and physio treatments.Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.Contributory stakeholder pension.Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.Competitive compensation package.Paid leave for maternity, paternity, adoption & fertility.Travel Loans, Bike to Work scheme, Rental Deposit Loan.Charitable contributions through Payroll Giving and donation matching.Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG, one of the world’s most respected financial groups with a rich heritage spanning over 350 years, is seeking a Financial Crimes Compliance Quality Assurance Programme Head to join their Global Financial Crimes Division in London. This pivotal role offers you the opportunity to shape and drive the global FCC QA methodology, ensuring consistency and excellence across multiple regions and disciplines including Anti-Bribery and Corruption (ABC), Anti-Money Laundering (AML), Know Your Customer (KYC), and Sanctions. As part of MUFG’s senior leadership team, you will be at the forefront of safeguarding the organisation’s integrity, collaborating with stakeholders worldwide, and influencing the future of financial crime compliance. With a strong commitment to professional development, inclusivity, and flexible working opportunities, MUFG provides an environment where your expertise will be valued and your career can flourish.Play a central role in developing, maintaining, and implementing global minimum standards for FCC QA across all regions, ensuring robust compliance and risk management frameworks are embedded throughout the organisation.Collaborate closely with senior leaders and subject matter experts globally, providing technical advisory and oversight while promoting standardisation and best practices in quality assurance.Benefit from being part of a renowned institution that values continuous learning, offers supportive leadership, encourages knowledge sharing, and fosters an inclusive culture where your contributions make a real impact.What you'll do:As Financial Crimes Compliance Quality Assurance Programme Head at MUFG in London, you will play a vital role in shaping the bank’s approach to financial crime compliance on a global scale. You will be responsible for leading one of the core GFCD QA programme departments—developing methodologies that set the benchmark for quality assurance across multiple disciplines such as ABC, AML, KYC, and Sanctions. Your day-to-day work will involve close collaboration with regional teams around the world as you oversee the implementation of global standards. You will prepare governance materials for senior management meetings; provide expert advice on complex compliance matters; deliver training; monitor progress against objectives; escalate risks when necessary; and contribute to strategic initiatives that strengthen internal controls. Success in this role means not only ensuring regulatory requirements are met but also nurturing a culture of collaboration where knowledge is shared freely among colleagues. By supporting both MUFG Bank and MUFG Securities EMEA plc in an entity-neutral manner—and always acting with integrity—you will help maintain legal entity integrity while advancing MUFG’s reputation as a trusted leader in financial services.Oversee the delivery of the FCC QA programme remit within agreed timelines and to required standards, ensuring outputs are consistently high-quality, complete, accurate, and aligned with global expectations.Develop, maintain, and secure approval for global minimum standards for FCC QA as well as relevant appendices to the Global FCC QA Methodology, driving harmonisation across all business units.Communicate effectively with regional GFCD QA teams and global stakeholders to ensure seamless implementation and embedding of approved methodologies and standards.Maintain comprehensive training materials and records related to FCC QA methodologies, delivering guidance sessions to ensure understanding and compliance across teams.Prepare detailed summaries, reports, governance papers, and management information for key meetings while reviewing records for accuracy and completeness.Provide timely updates on risks, issues, programme developments, and escalate material concerns to senior leadership as appropriate.Execute oversight activities according to annual plans while responding flexibly to ad hoc requests from governance forums or leadership.Contribute actively to regional working groups by offering constructive challenge and subject matter expertise to enhance overall programme effectiveness.Support capability development by mentoring junior colleagues, fostering a collaborative team culture that upholds high standards of conduct and performance.Identify opportunities for process improvement within the QA operating model by strengthening internal controls and enhancing efficiency through shared best practices.What you bring:To excel as Financial Crimes Compliance Quality Assurance Programme Head at MUFG you will bring deep expertise gained from significant experience in financial services compliance roles—preferably within large-scale international organisations where you have driven meaningful change or enhanced critical programmes through rigorous evaluation. Your advanced understanding of quality assurance principles will enable you to develop robust methodologies that stand up to scrutiny from both internal stakeholders and external regulators. You will possess excellent interpersonal skills—able to communicate complex ideas clearly whether preparing governance materials or delivering training sessions—and demonstrate empathy when collaborating with colleagues across different cultures or time zones. Your proven ability to build positive relationships quickly will be essential as you interact regularly with senior leaders/subject matter experts globally. Adaptability is key: you thrive amid shifting priorities/deadlines without losing sight of long-term objectives. A passion for continuous learning ensures you stay abreast of industry trends/best practices while remaining committed to upholding MUFG’s values around integrity/inclusivity/client service excellence.Significant experience in financial services compliance roles within large international organisations—ideally those focused on driving change or enhancing critical programmes through evaluation or transformation initiatives.Proven track record leading teams or projects directly involved with FCC QA functions or controls oversight within banking or financial crime environments.Advanced understanding of quality assurance concepts such as sampling strategies, stratification methods, testing approaches (including MI reporting), monitoring techniques, sources of assurance, governance structures (accountability/decision-making), and regulatory frameworks relevant to banking compliance.Thorough knowledge of effective financial crimes risk management frameworks—including practical application of AML/KYC/Sanctions regulations—and ability to interpret evolving industry trends or best practices.Demonstrated proficiency using Microsoft Excel/Word/365 applications for data analysis/reporting purposes alongside strong written/oral communication skills suitable for preparing governance materials or delivering training sessions.Experience interacting with senior leaders or subject matter experts in financial crime programmes—providing technical advice/guidance on complex issues while building positive relationships quickly through client service orientation.Ability to adapt rapidly to changing priorities/deadlines within collaborative environments—exhibiting resilience/flexibility/optimism even under pressure while striving for continuous improvement at every stage.Preferred: Experience designing/evaluating/testing/auditing financial crime compliance controls; interfacing with banking regulators/enforcement staff; holding relevant certifications such as CQP MCQI/CIA/CMIIA/ICA Diploma in AML/CAMS; degree in finance/accounting/business or equivalent work experience.What sets this MUFG apart:MUFG stands out as one of the world’s most established financial institutions—a company built on nearly four centuries of trustworthiness, innovation, and unwavering commitment to its clients’ success. With operations spanning more than 50 countries worldwide—including major hubs across Europe—the organisation offers unparalleled opportunities for professional growth within a truly global network. At MUFG you’ll find an inclusive culture that celebrates diversity; supportive leadership dedicated to your ongoing development; access to extensive training resources; generous pension contributions; flexible working arrangements designed around your needs; plus a genuine focus on employee wellbeing. The Global Financial Crimes Division is recognised for its collaborative spirit—where knowledge sharing is encouraged at every level—and its dedication to setting new benchmarks in compliance excellence. By joining MUFG you become part of a team that values ethical conduct above all else while empowering each individual contributor to make a lasting impact on both their own career trajectory and the wider community they serve.What's next:If you are ready to take your expertise in financial crime compliance quality assurance to new heights within a globally respected institution—this is your moment!Apply today by clicking on the link provided—your next career chapter at MUFG awaits.We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.SummaryLocation: LondonType: Full time

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started.Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.The roleDojo is empowering the experience economy, and data sits at the very centre of our ambition. As an Economist, you'll identify the true causal impact of our actions, from pricing shifts to product launches. You're the person we turn to when causal questions get tough and clean data is scarce. This is a specialist, depth-first role where you'll protect research integrity, challenge tempting correlations, and ensure our strategic decisions stand up to scrutiny.What you will do...Frame the problem & own the scope: Reframe ambiguous requests around key business decisions, proactively tying econometric work to revenue, cost, or churn levers.Design advanced experiments: Run proper A/B tests and design sophisticated studies like synthetic controls or staggered rollouts when clean randomization is scarce.Apply rigorous modeling: Build reduced-form and simple structural models, utilizing strong theoretical grounding to adapt textbook methods to real-world challenges.Build robust metrics: Architect metrics and metric trees that resist misinterpretation, writing production-quality SQL and Python to shape data at scale.Communicate honestly: Translate complex causal findings and statistical uncertainty into narrative-driven insights that guide non-technical decision-makers.Lead with AI fluency: Use AI tools to accelerate code and analysis while maintaining critical judgment and catching theoretical reasoning errors.What you will bring...Expertise in causal inference: Deep command of econometric methods including instrumental variables, RDD, DiD, and fixed-effects.Strong theoretical foundation: Ability to reason from first principles when standard textbook methods do not fit.Fluent programming skills: Proficiency in statistical programming with Python and SQL for sourcing and shaping data at scale.Intellectual honesty: Commitment to quantifying uncertainty, stating assumptions, and protecting research integrity under pressure.Clear communication: Ability to translate complex causal findings into simple, compelling narratives for non Dojo home and awayWe believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.That's why we have an office-first culture. This means working from the office 4+ days per week.With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.Question: what’s curious, relentless, and customer obsessed?If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.If the following speak to you, let’s talk:You’re curious. You have a real desire to learn and create.You’re relentless. You keep going even when it’s easier not to. You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. #LI-Hybrid

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 700 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingAbout the roleReports to: Operations Manager (US Cards & Loans)As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across our Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation, digital enhancements, and re-engineering of complex workflows. You will play a pivotal role developing your team, managing risk, ensuring compliance, and collaborating cross-functionally to deliver the best possible customer and business outcomes.Key ResponsibilitiesTeam Leadership & DevelopmentLead, coach, and inspire a team of 10 agents, ensuring they deliver high-quality, empathetic support and achieve team and individual KPIs (e.g. quality, compliance, productivity, SLAs).Foster a culture of accountability, continuous learning, and best practice, tailoring support and development to the needs of each team member and identifying emerging talent.Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching.Performance Management & Data-Driven ImprovementMonitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance.Identify trends, performance gaps, opportunities for improvement, and design appropriate action plans to uplift service quality and efficiency.Escalate and resolve issues proactively, using data and customer insights to drive change.Process Excellence & Continuous ImprovementDedicate up to 30% of your time to reviewing customer and team interactions (calls, chats, digital correspondence, workflows) to identify process pain points and improvement opportunities.Collaborate cross-functionally with Product, Technology, and Operational teams to support automation, system enhancements, and re-engineering of complex processes.Champion and embed process changes, ensuring they improve customer journeys, efficiency, compliance, and accessibility, especially for vulnerable or high-risk customers.Compliance, Risk & QualityEnsure your team's customer interactions meet regulatory and compliance standards relevant to all customer segments, with particular attention to those in vulnerable or complex situations.Promote risk awareness, adherence to policies, and corrective action where necessary.Support in embedding governance, quality frameworks, and change management initiatives within the team.Stakeholder Engagement & CommunicationCommunicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams as required.Act as an advocate for frontline feedback and customer insight, driving positive change through cross-functional collaboration.Experience & SkillsProven experience leading, managing or supervising customer-facing, operations, or support teams in a regulated, fast-paced, and/or tech-enabled environment.Experience in driving the performance and development of individuals and teams against ambitious targets.Analytical skills, with the ability to interpret a range of data sources (dashboards, QA, customer feedback) to inform coaching and process improvements.Demonstrated ability to motivate, coach, and develop a diverse team; skilled at recognising and nurturing emerging talent.Comfortable working with CRM/case management systems, digital platforms, and supporting technology-driven change (automation, AI, etc.).Strong written and verbal communication skills, with the ability to engage, motivate, and influence at all levels.Experience working within compliance, risk management, or regulated environments, particularly in the US, is desirable.Behaviours & ApproachChampions a customer-first mindset: committed to delivering compassionate, fair, and tailored support, particularly for customers in vulnerable or complex situations, while always seeking opportunities to enhance efficiency and streamline the customer journey.Proactive and solutions-oriented; thrives on analysing problems, leading change, and delivering continuous improvement.Data- and insight-driven; uses evidence to inform decision-making and team management.Inclusive leader, motivating teams through change and fostering a culture of development, accountability, and collaboration.Personally resilient, adaptable, and accountable; able to balance customer, business, and risk priorities.Embraces technology, innovation, and new ways of working to deliver better outcomes for customers and colleagues.Working PatternBi-weekly rotation:10am - 7pm12pm - 9pmMonday & Friday: WFHTuesday - Thursday: London officeLife at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companiesFlexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sitesSocials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office wallsHealth coverage: support for your physical and mental wellbeing, including private health coverRetirement & savings: long-term financial wellbeing through retirement savings plansEmployee referral programme: earn a competitive bonus when you refer successful new team membersOffice meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locationsSustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locationsPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.Check out our blog!LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentOperations

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact. As a Front-End Engineer at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.Our Front-End Engineering team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities:Collaborate with cross-functional teams to define, design, and ship new features.Create and maintain clean, efficient, and reusable codebase.Conduct thorough testing to ensure robustness and reliability of applications.Troubleshoot and debug issues, ensuring smooth application functionality.Communicate effectively with stakeholders to gather requirements and provide progress updates.Mentor junior developers, providing guidance on best practices and code reviews.Stay updated with the latest industry trends and best practices in mobile development.Drive continuous improvement initiatives to enhance development processes and workflowsLeverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.Required qualifications, capabilities and skillsFormal training or certification on JavaScript concepts and proficient applied experienceAbility to write testable, clean JavaScript codeProficiency in React frameworkFamiliarity with writing unit testsUnderstanding of REST APIs and GraphQLAbility to work in a dynamic, agile environment within a geographically distributed teamAbility to focus on promptly addressing customer needsExcellent written and verbal communication skills in EnglishHands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.Preferred qualifications, capabilities and skillsBuilding applications using React Native in TypeScript or JavaScriptNative application development across Android / iOS in Kotlin / SwiftComfortable working with projects partially or fully using TypeScriptUsing latest React features such as Suspense and HooksEnd to end testing applications with Detox / Appium / WebdriverIOEnd to end testing applications with Detox / Appium / WebdriverIO / Playwright Extensive experience in modern web development, including responsive design and performance optimizationHands-on experience with design systems, component libraries, and implementing consistent UI/UX across large-scale applicationsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.Full timePosting Date: 2025-09-22

AWS Strategic Industries drives adoption of the AWS cloud worldwide, enabling the largest Global Enterprise to innovate and expand in the cloud and drive business value from AI. Global Financial Services empowers the global systemically-important financial companies customer to grow by providing unmatched technology, committed support and industry expertise. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success through the adoption of cloud and enablement of AI. This customer-obsessed approach is how we built the worlds most adopted cloud. Join us and help us grow.The Amazon Web Services (AWS) sales organization is looking for an experienced Solutions Architect Leader to grow and lead a team of Solutions Architects who support Global Banks head-quartered in the UK. In this role you and your team will partner with sellers as part of an account team, to drive business outcomes for your customers. You will lead, motivate, and coach your team in developing relationships with technical executives, guide customers in using architecture best practices, partner with product teams to invent new solutions on behalf of your customers, develop internal processes. You will also coach your team in scaling their learnings through internal and external publications and speaking engagements. Come join AWS in inventing the future of cloud computing and artificial intelligence in partnership with some of the worlds largest Banks. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers and doers.Key job responsibilities- Hire, on-board, train, and develop new Solutions Architects- Coach Solutions Architects in the skills needed to work with FS customers- As a key member of the Solutions Architecture Leadership team, ensure success in building, migrating and modernizing applications, software and services on AWS- Educate customers at Executive level on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud and to maximise value from AI.- Capture and share best-practice knowledge amongst the AWS Solutions Architect community and customer teams serving FS customers- Act as a technical liaison between customers, Service Teams and SupportKey job responsibilities- Ensure you and you team delivers cloud and AI solutions on AWS that lead to business outcomes for our customers- Partner and coach your team to partner with supporting specialist and service teams in developing solutions.- Be a trusted advisor to senior technical Executives in the companies the role is responsible for- Hire, on-board, train, and develop new Solutions Architects including Principal Solutions Architects and lead by example as the SA roles adopt AI- Develop relationships with your customers’ key technical executives and decision makers.- Contribute to ideation discussions with your customers, making them aware of the AWS service capabilities.- Coach your team to share their learning internally and externally both written and through speaking engagements.- Leverage your strong writing skills to produce high quality documents that propose new processes or inventions.- Become an expert in AWS leadership principles and coach your team to become role models.A day in the lifeSpeed is of essence at AWS. You'll will lead your team prioritizing and quickly acting on customer initiatives, leveraging all applicable programs, resources, and teams. You will stay on top of new AWS services. Finally, you'll set time aside for strategic thinking and writing.About the teamWork/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Inclusive and Diverse CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Basic qualifications- 5+ years of management of technical, enterprise customer facing resources or equivalent experience- 5+ years of infrastructure architecture, database architecture and networking experience- Bachelor's degree- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.Preferred qualification - Experience architecting, migrating, transforming or modernizing customer requirements to the cloudAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Financial Controller | Fast Growth Global Consumer Brand | London (Hybrid) \n \n The Client \n Harmonic are delighted to be partnering with a well established global consumer brand with a strong international following and a reputation built on the quality and longevity of its product. \n The business is privately owned, highly profitable, and several years into a sustained period of strong growth. There are several hundred people worldwide, the majority of them in the UK, and European expansion is now underway, with regional finance teams being built and managed from the London head office. \n \n The Role \n A newly created Financial Controller position, reporting to the Finance Director for UK and Europe and sitting at the top of a finance team of 12+ colleagues. \n You own the financial control across a multi entity, multi currency operation: month end and year end close, balance sheet integrity, statutory reporting and audit, the AP and AR functions, inventory, and the internal controls framework the next phase of international growth will run on. You are also central to embedding a newly implemented ERP, leading the ongoing refinement of processes and controls that sit around it. \n \n That is the technical half of the job. The other half, and the real reason this role exists, is the team: this is a position for someone who actively enjoys people management. You will be building rather than inheriting, recruiting as European expansion adds entities and volume, lifting the technical standard, and handing individuals genuine ownership of processes that currently escalate upwards. Success in year one looks like a finance team that has held steady through the changes that growth has brough around, and a function which is stronger in terms of automation, systems and ready for future international growth. \n \n Key Responsibilities \n\n • Lead a finance team of 12+ across financial control, accounts payable, accounts receivable and management accounting, with four to six direct reports\n, • Recruit, onboard and develop new team members as the function scales to support global / European expansion\n, • Coach and train the team technically, building clear ownership and accountability at every level and reducing the function's dependency on senior leadership\n, • Act as the primary escalation point for operational finance issues, resolving blockers at pace, whether this is something to do with credit or support to FP&A for example.\n, • Own end to end financial control across the group: month end and year end close, balance sheet integrity, statutory reporting and external audit\n, • Take full ownership of the accounts payable and accounts receivable functions, including payment runs, invoice processing, banking controls and supplier and customer master data, at high volume and to a high standard\n, • Oversee inventory accounting across the group, including valuation, movement tracking and reconciliation\n, • Design, maintain and strengthen the internal controls framework in line with audit requirements and best practice, and drive process improvement through the ongoing ERP programme\n, • Partner with IT, BI, FP&A and the wider finance team to embed and optimise processes within the ERP and surrounding platforms, identifying opportunities for automation and efficiency\n, • Drive consistency and standardisation of finance processes across all business channels, keeping them scalable and fit for a high growth, multi channel and multi jurisdictional business\n, • Proactively identify and manage risk across finance operations, ensuring issues are resolved at pace with root causes understood, addressed and clearly communicated\n\n \n Essential Experience \n\n • Proven experience leading an in house finance team of 10 or more, across multiple layers of seniority\n, • A genuine appetite for the people side of the job: recruiting, onboarding, teaching, training and developing accountants at every level, with the presence and emotional intelligence to lead across all of them\n, • Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least three years in a comparable Financial Controller role\n, • Background in a product business: retail, consumer goods, FMCG or a comparable branded product environment, with inventory exposure\n, • Strong technical accounting knowledge (IFRS) and a track record of designing and improving internal controls at scale\n, • International exposure across multi currency, multi entity environments\n, • Comfortable stepping into a fast paced, high growth environment and providing immediate stability, with the resilience and judgement to make decisions and manage competing demands\n\n \n Desirable Experience \n\n • Systems implementation experience, ideally Dynamics 365, NetSuite or a comparable ERP\n, • Experience building or managing finance teams across multiple European entities and tax jurisdictions\n, • Previous experience at Financial Controller, Head of Financial Control, Senior Finance Manager or Group Finance Manager level\n\n \n Package \n Salary: £90,000 to £120,000 \n Bonus: 20% (half company performance, half personal KPIs) \n Location: London \n Hybrid: 3 days in the office, 2 days at home \n Hours: 37.5 per week \n Start Date: Flexible, with September or October preferred to allow a proper onboarding runway \n \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Job Title: Complaints LeadContract Type: 6 Months Fixed TermSalary: £52,065.35 Per AnnumWorking Hours: 35 hours per weekWorking Pattern: Monday - FridayLocation: London / Hybrid - 2 days a week in the London officeIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as Complaint Lead The Complaints Lead (CL) will be accountable for a team of complaints professionals, ensuring they are delivering against all objectives and performance measures and providing complaint resolution service to customers ensuring an empathetic approach at point of contact. Ideally in this role you will be support the Complaints Operations Manager to actively & visibly champion the customer and embed a coaching & performance culture across the team, also to maximise team productivity, quality of service and customer satisfaction through an innovative approach.About youWe are looking for someone with:• Knowledge of the Housing Ombudsman’s complaint handling code. • Customer first ethos and the ability to elicit customer needs quickly and deliver to those needs, were possible. • Excellent coaching skills with the ability to drive performance • Experience of complaint handling • Knowledge of identifying service improvements as a result of feedback, service failures and complaints • Experience of liaising and working with senior colleagues of all levels • Experience of managing and developing a new team • Provision of providing high quality business focused customer serviceWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:\n\n • Competitive pay & generous pension \n, • 28 days holidays plus bank holidays\n, • Flexible working options available\n, • Investment in your learning, personal development and technology\n, • A wide range of benefits\nDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile\n\n, • The Complaints Lead (CL) will be accountable for a team of complaints professionals, ensuring they are delivering against all objectives and performance measures and providing complaint resolution service to customers ensuring an empathetic approach at point of contact.\n, • To support the Complaints Operations Manager to actively & visibly champion the customer and embed a coaching & performance culture across the team. \n, • To maximise team productivity, quality of service and customer satisfaction through an innovative approach\n, • The CL will lead and develop their team to create a culture that encourages individual autonomy and freedom to solve customer problems within milestones\n, • The CL is accountable for the performance and delivery of their team and is responsible for the management of and continuous development of people, processes, systems and governance within the complaints process working with the Operations Manager and Head of Complaints\n, • The CL will ensure that all complaints and disputes are investigated or reviewed fairly and impartially, using an evidence-based approach. \n, • The CL will ensure that the team are working efficiently and effectively and in accordance with agreed performance targets, service standards and quality standards.\n, • The CL will work closely with other key areas of the business to share learnings and to ensure delivery of service improvements as a result of customer feedback.\n, • Lead on local continuous improvement activity\n, • Work with the wider Complaints leadership team to create a highly engaged workforce within the group Complaints Centre of Excellence\n, • To ensure knowledge of Riverside policies & processes is maintained in order to support colleagues with more complex enquiries & resolve issues where intervention at a more senior level is necessary\n, • Manage the operational performance of a team of between 8 to 10 Complaint colleagues\n, • Allocate casework appropriately and monitor completion of work in line officer’s targets to contribute to Riverside’s corporate objectives.\n, • Ensure compliance with legal, regulatory and statutory obligations within their team including QA being...\n

About Harry’sHarry’s is a men’s grooming brand that offers high quality shave, body, hair, and skin care products at an exceptional value. Launched in 2013, Harry’s redefined the shaving experience and helped pioneer the earliest era of direct to consumer in the process. Since then, the brand has become the #2 shave brand globally and expanded to offer products for every step in its customer’s routine. Harry’s is also on a mission to ensure guys have access to quality mental health care. To date, the brand has helped connect over 2 million men to quality mental health resources.Harry’s is part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, Mando, and Coterie. Driven by a mission to “Create Things People Like More,” the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. We build brands that move fast and think big — and we hire people who are curious about AI, willing to experiment with it in their day-to-day work, and excited to accelerate what's possible. We prioritize giving our team the tools, training, and space to build real fluency, so you grow alongside the technology and help shape how we use it.About the RoleWe’re looking for a Growth Marketing Manager to lead and scale growth marketing efforts for Harry’s Intl (UK & DE). In this highly data-driven role you’ll be responsible for the strategy, execution, and optimization of performance marketing campaigns—overseeing key channels such as Meta, Google, Display, and Affiliates. This role is ideal for someone who thrives at the intersection of creative problem solving, rigorous analytics, and hands-on execution. You will run programs that directly impact our omni-channel growth, with a focus on driving efficient new customer acquisition and improving customer lifetime value (LTV).Responsibilities:Support delivery of profitable new customer acquisition, and help to define the longer term growth strategy across all channels. Partner with Product to deliver growth initiatives that ladder to commercial business goalsTranslate data (channel, cohort, NPS) into actionable insights and strategy.Own landing page roadmap and experimentation plan.Develop the growth analytics infrastructure, inc weekly & monthly reporting process to improve KPI visibility and decision-making.Surface insights to inform creative strategy and messaging.Identify growth opportunities across the funnel (LP, Welcome Emails, UX & new marketing channels)Drive operational excellence to ensure data accuracy and resolve tracking / pipeline issuesSupport on forecasting, spend allocation, and enable rapid performance pivotsDrive adoption of AI and automation to improve team efficiencyThis might describe you:The ideal candidate wants to use their performance marketing experience alongside their strategic and analytical skills to help build a customer-centric, growth-minded organizationProven track record of success (2-3+ years) in performance marketing DTC, management consulting, strategy & operations, technology, or a similar backgroundIntensely data-driven in your approach to solving problems, with a persistent desire to look for opportunities through data analysis, go multiple levels deep, understand, and take action.Motivated by learning and mastering new things; constantly testing & learning to figure things out; willing to take calculated risks.Experience working with omni-channel attribution models & global organisations would be preferential.Who you will work with:Report to Head of Growth Work side-by-side with a best-in-class Growth team - Performance Marketing, Creative, Insights and Brand teamInternal Global teams at Harry’s including Digital Product, Lifecycle & Engagement, and AnalyticsManage external vendors and agency partners across various marketing channels and toolsBenefits and perksPrivate medical and comprehensive dental coveragePension savings plan with company matchGroup Income Protection and Life Assurance benefitsEquity in Mammoth BrandsGenerous time off plus 8 paid bank holidaysWellness and L&D stipends4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthoodFun IRL and virtual events including happy hours, team building events, and parties on our rooftopFree products from our family of brandsMammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.If visa sponsorship is required for work authorization, please note that Mammoth Brands in collaboration with immigration counsel will manage and submit all necessary legal filings on behalf of the candidate.

Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job DescriptionExperian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. New Growth exists to build what comes next: new revenue streams and propositions that turn ECS from a credit-score app into a broader financial wellbeing platform.We're looking for a Product Manager – New Bets to be part of that mission. You will report to the Head of Product, New Growth, you will be shaping the strategy, running experiments, and shipping the roadmap. The work sits at the intersection of product, growth, and commercial impact. You will turn ambiguous ideas into live propositions, learn fast from real users, and help decide what we scale and what we stop.If you want to work within a startup like team, and have founder-style ownership with the reach of a business that already has millions registered users, this is the kind of role that does not come up often. What you'll be doingOwn the strategy and execution in the New Bets spaceTake end-to-end ownership of New Growth's current New Bet: vision, roadmap, backlog, and outcomes. Evolve product strategy as you learn, and translate it into clear priorities quarter by quarterWhen a bet matures or the portfolio shifts, transition it and pick up the next one with the same standard of ownershipMake trade-offs openly: what moves engagement, subscription value, or new revenue, and what does notRun experiments that decide what we buildDesign and deliver structured experiment programmes: GTM choices, product mechanics, habit and retention testsDefine hypotheses and success metrics with analytics; read results honestly and recommend what goes to BAU. Move quickly without cutting corners on customer experience or regulatory requirementsShip customer experiences that people come back forOwn in-app journeys and the surrounding surfaces (email, CRM, subscription benefits) that make a proposition stickWork with design to turn complex financial products into experiences that feel simple and worth returning toFocus on relevance, habit, and recognition: the right value at the right moment, not a one-off feature launchWork across ECS to make each bet landPartner with marketing and CRM on launch plans, messaging, and in-app placementAlign with the wider ECS portfolio so new bets grow the business without undermining what already works. Build relationships across product, technology, compliance, and go-to-market so initiatives keep movingLearn, document, and shape how New Bets worksUse data from experiments and BAU performance to shape what we build next. Contribute to how New Growth picks, sequences, and scales bets in the New Bets spaceQualificationsExperience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iterationComfort with ambiguity: you can structure a fuzzy problem, test your way forward, and change course when the evidence says soStrong analytical instincts: hypotheses, metrics, and experiment readouts are part of how you workClear communication with engineers, designers, commercial stakeholders, and senior leadersGenuine curiosity about customers, markets, and what makes consumer products succeedAdditional InformationBenefits package includes:Hybrid working - 40% office basedGreat compensation package and discretionary bonusCore benefits include Pension, Bupa healthcare, Sharesave Scheme and more25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careersGrade: D/EB8#LI-DS1 #LI-HybridExperian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking hereSummaryType: Full-timeFunction: Information TechnologyExperience level: Not ApplicableIndustry: Financial Services

As a Product Director – Acquisition and Growth at J.P. Morgan Personal Investing, you will set the vision and strategy for how prospects discover our products, register, onboard, activate, and become funded customers across Europe. You will act as the voice of the customer and own the end-to-end product lifecycle for acquisition and onboarding experiences across mobile and web. With a strong commitment to scalability, resiliency, and stability, you will partner closely with cross-functional teams to deliver experiences that exceed customer expectations and drive measurable acquisition outcomes.This role is about scaling customer acquisition in a regulated environment, balancing ambitious commercial outcomes with compliance, privacy, and risk. You will own the foundational layer for commercial website, customer onboarding, campaign management and growth tooling, optimising journeys through data-driven insights, automation, and journey redesign. Core capabilities include channel optimisation, personalisation, onboarding journeys, in-app messaging, and a robust attribution and data and events layer that powers product discovery and acquisition, delivering a unified, governed, and scalable investment platform that enables speed, experimentation, and accountability.Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for senior leaders who bring a curious mindset, thrive in collaborative squads, and are passionate about acquisition and onboarding at scale. By their nature, our people are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects, and depending on your strengths and interests, you'll have the opportunity to move between them.Job responsibilities:Set the multi-year vision, strategy, and roadmap for customer acquisition and onboarding across Europe, aligned to business objectives, market opportunity, and customer needs.Own the end-to-end acquisition funnel from first touch and product discovery through registration, verification, onboarding, activation, and funding, with success measured through conversion, drop-off, and time-to-value.Drive product discovery and channel optimisation across web and mobile, establishing clear governance to improve acquisition efficiency and ensure learning loops translate into roadmap decisions.Own personalisation and in-app messaging experiences that guide customers through onboarding and activation milestones in a timely, contextual, and compliant manner.Own the acquisition platform capabilities across attribution, campaigns, promotions, and content management, positioning this as a unified, governed, scalable investment platform that enables speed, experimentation, and accountability.Establish and govern attribution, event taxonomy, instrumentation, and data quality so teams can make confident decisions, and continuously monitor journey and channel metrics to identify friction, improve flows, and raise conversion.Embed a compliant experimentation and learning culture, ensuring trade-offs balance customer outcomes, risk and compliance requirements, privacy and consent, and platform resiliency.Ensure delivery is execution-ready and controlled, translating strategy into clear requirements that comply with applicable regulation and internal policy, with testing for coverage, operational readiness, and change management.Build strong partnerships across Engineering, Marketing, Data and Analytics, Design, Compliance, Risk, Privacy, Controls and Governance, and Operations, collaborating to align priorities and deliver shared acquisition and onboarding outcomes.Lead third-party vendors that support onboarding and acquisition capabilities, defining outcomes, ensuring effective integration, and measuring performance and ROI.Lead, coach, and develop a high-performing team of Product Managers, setting clear goals and expectations, strengthening talent, and ensuring consistent delivery against the product vision and measurable outcomes.Support expansion into new investment services and geographies by scaling onboarding and acquisition capabilities in a compliant, consistent, and operationally robust way.Required qualifications, capabilities and skills10+ years of product management experience, with significant leadership in customer acquisition and onboarding for investment platforms and or digital consumer banking.Proven track record of materially improving funnel conversion, activation, funding outcomes, and acquisition efficiency at scale.Deep fluency in acquisition metrics, attribution, and experimentation, with the ability to translate data into strategy, prioritisation, and measurable outcomes.Experience leading regulated digital onboarding, including identity and verification, authentication and MFA, and KYC data capture, delivered in a compliant and privacy-aware environment.Experience owning personalisation, in-app messaging, channel optimisation, and the underlying attribution and data and events layer, delivering instrumented, governed capabilities that improve journeys.Excellent communication skills, including the ability to explain regulatory, policy, and privacy considerations clearly to both technical and business stakeholders, and to align senior leaders on trade-offs.Bachelor's degree or equivalent.Preferred qualifications, capabilities and skillsMBA or relevant advanced degree.Experience delivering multi-country European rollouts, including localisation, regulatory variation, and operating model readiness.Experience leading consent and privacy frameworks at scale, including governance of data use for personalisation and measurement.Agile delivery experience in large, multi-team product and engineering organisations.Demonstrated experience navigating matrix and complex organisations, collaborating effectively across teams and functions at executive level. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy. Full timePosting Date: 2026-06-17

Who we are looking forState Street’s Wealth Services business unit is seeking a dynamic Vice President to support the Head of Europe. This role will provide support across Relationship Management, Governance, and Product Management. There will be a need to compile and update action plans to deliver on near term goals to drive greater engagement internally and externally in the area of Wealth services. Why this role is important to usState Street Wealth Services seeks to enable wealth advisors and their investment managers to achieve better outcomes for their clients and themselves, thereby enabling revenue growth across all areas of State Street. The Vice President for Wealth Services will work on supporting the drive to develop and scale the market within Europe. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.What you will be responsible forThe selected candidate will be responsible for supporting a wide range of activities for the business including: Document market entry plan and track execution for Europe working closely with other Wealth Services global product groupsAssist engagement with c-suites of client organizations in EuropeSupport definition and document business plan for European Wealth Services and track P&L, through sales, client relationships, and product strategy updatesUnderstand and document regulatory aspects specific to local geographies and contribute to a Governance framework including a controls frameworkDevelop an understanding of the wider touch points across STT in order to ensure an alignment between the Wealth Service strategy and the approach taken by our clients and prospects Document and track partners for European clients for Wealth Platform and ServicesSupport frequent communication and collaboration with internal sales and client account teams Document local requirements for submission to the global product teams to ensure product development is tailored appropriately Contribute inputs to the Objectives and Key Results (OKRs)What we value These skills will help you succeed in this roleIdeal Competencies & ExperienceKnowledge of market dynamics and regulatory landscape of financial services within EuropeExperience in supporting collaborating across the enterprise to deliver business resultsSelf-motivated, enthusiastic and entrepreneurially mindedAbility to document the translation of industry / client themes and trends for input into actions and trackA customer orientation which allows him/her to support the effort to solicit, acquire, and act on information from customers concerning their current and future needs, issues, and challengesEducation & Preferred Qualifications5+ years of experience in asset servicing businesses across client service, relationship management and or salesProven experience managing senior stakeholders internally and externallyAbility to operate in a fluid environment with incomplete informationExperience managing a large portfolio of competing deliverables across prospects, clients, Product, commercial objectives and regulatory obligationsAbout State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careersAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementSummaryLocation: London, EnglandType: Full time

Application Support Lead – Fintech / Trading Quant Capital is urgently looking for an Application Support / Customer Support Team Lead to join our high profile client. Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted). This role provides an exciting opportunity to join a cutting edge technology company that is reshaping the financial services industry. I am looking for an individual with a desire to learn the product set, drive complex investigations and manage escalations, develop best practice approaches to workflow and explore opportunities to enhance tools, represent the Service to the customer base. The client trades across Equities, Fixed Income, and FX On a day to Day basis the Support Team Lead will: • Hands on Support for Major Global Trading Clients • Lead a team for 5 junior support analysts • The ideal candidate will thrive in a collaborative team environment, supporting the Head of Support services by taking responsibility for key team activities, such as metrics reporting, documenting learnings, monitoring and managing team activities, identifying training opportunities and supporting continual process improvement. • Support issue escalation and remediation activities, driving high profile issues with collaboration across the business, evaluating and implementing solutions for customers. • Participate in Client facing calls, summarising issues, actioning feedback and representing the Support Service. • Monitor and manage workloads, issue prioritisation and track success against KPIs Customer Support Team Lead MUST have: • Experience in a Team Lead or Senior Application Support role. • Excellent communication (written and oral) skills, with the ability to document and share learnings within the team. • A strong customer orientation. • SQL and ideally basic Scripting • A broad-based understanding of finance and trading including equity derivatives, trading practices and associated technologies. You will be joining a progressive and exciting company committed to excellence. They offer an excellent working environment with on-going training and a structured career path. You can also expect an excellent salary and benefits package. My client is based in London, 4 days a week in the office Customer Support, Client Support, FIX Integration, Implémentation, NYSE, FTSE, EUREX, ICE, Nasdaq LSE, LME

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. About the job Be part of the CRM transformation at Levi’s! We’re looking for a CRM expert to help to drive automation, incremental revenue, and an enhanced customer experience. Automation and personalisation are key pillars of our new Customer Lifecycle Marketing proposition.The Customer Lifecycle Analyst will analyse, build and deploy customer communication journeys, automations (email, SMS, App Push), and dynamic elements in our omni messaging platform. This role demands analytical expertise, project management proficiency, and CRM best practice knowledge. With a particular focus on audience building and journey optimisation.Based in our Central London office, you will report directly to the Head of E-Commerce Analytics for Europe whilst working closely with European cluster, Global, and Cross functional teams.Key ResponsibilitiesOwn the end-to-end customer lifecycle strategy from acquisition to retention and reactivation, blending experimentation with automation to scale impact across channels.Act as the CRM analytics engine: write SQL to query large datasets, perform cohort and lifecycle analyses, run segmentation deep dives, and size opportunities that inform roadmap and targeting.Translate analytical findings into action: define hypotheses, design A/B and multivariate tests, set success metrics, and operationalize winning variants in automated journeys.Design, build, and deploy customer journeys and automations across email, SMS, and app push, including triggers based on behavioral, transactional, and predictive signals.Lead advanced audience strategy: develop segmentation frameworks, propensity and lifecycle models partnering with Data/Tech, and operationalize these into targeting and personalization at scale.Collaborate with Paid Media to orchestrate cross-channel journeys ensuring a connected customer experience.Leverage our CDP to drive business growth and manage CRM audiences, from identity resolution and audience creation to activation and measurement across owned and paid channels.Oversee CRM tooling and data flows in partnership with Product/Tech and external partners; ensure the right infrastructure and governance to support real-time personalization and measurement.Monitor and optimize deliverability and channel health; troubleshoot issues and implement best practices for inbox placement and SMS/app push compliance.Run rigorous QA and in-flight optimization; maintain documentation of experiments, data definitions, and journey logic for transparency and scalability.About YouProven CRM analytics experience with hands-on ownership of automation and personalization.Advanced SQL skills with experience joining large tables, building reusable queries, and validating datasets. Comfortable with experimentation frameworks: test design, sample sizing, significance, and translating results into roadmap decisions. Proficient with marketing automation platforms and customer data platforms; understanding of event schemas and identity resolution. Strong business acumen and bias for action; able to prioritize high-impact opportunities and deliver in a fast-paced environment. Excellent communication skills in English with meticulous attention to detail; able to turn complex analysis into simple, persuasive stories. Strong project and time management skills across BAU and larger cross-functional initiatives. Passion for CRM and customer analytics; a champion of best practices across channels.This is a hybrid position based in our Central London Office. You will be expected to be in the office three days per week, though time in office may vary depending on business needs.The expected starting salary range for this role is 45.500 – 66.000 gross per year.The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, and our needs. Salary ranges may vary by location and currency. Where roles are advertised across multiple locations, local ranges will apply.Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.#LI-HybridLOCATIONLondon, United KingdomFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.SummaryLocation: London, United KingdomType: Full time

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.Purpose of the jobThe Lead Data Analytics Engineer is a senior technical leadership role responsible for advancing Enterprise Data Modelling, Analytics Automation and Engineering Empowerment across Global Analytics.Working directly with the Head of Analytics Engineering, the role translates the Analytics Engineering strategy into technical direction, reusable capabilities and modern engineering practices. The role enables squads to independently deliver trusted, scalable Data Products while maintaining enterprise consistency and engineering excellence.Key Responsibilities:1. Enterprise Data Modelling• Lead the enterprise approach to analytical data modelling, including domain models, dimensional models and semantic layers.• Establish reusable modelling patterns and common business entities that create consistency across Data Products.• Reduce duplication and improve the performance, scalability and maintainability of analytical models.• Provide technical leadership for complex and cross-domain modelling challenges.2. Analytics Automation & AI• Lead the Analytics Automation agenda, transforming how analytics is developed, tested, deployed, documented and monitored.• Apply Snowflake Cortex, LLMs, intelligent agents and automation to improve engineering productivity and quality.• Build reusable automation capabilities and accelerators rather than one-off solutions.• Identify and industrialise emerging technologies that materially improve Analytics Engineering.3. Engineering Empowerment• Create frameworks, tools, templates and reusable components that enable squads to deliver independently and faster.• Improve developer experience and simplify the journey from development to production.• Remove recurring technical bottlenecks through self-service and reusable engineering capabilities.• Enable domain teams to build trusted Data Products within established engineering standards.4. Technical Leadership & Modernisation• Act as a senior technical authority for Analytics Engineering, providing direction on complex solutions and technical decisions.• Drive engineering standards, modernisation, platform performance and reduction of technical debt.• Mentor engineers and raise technical capability through communities of practice and knowledge sharing.• Partner with the Head of Analytics Engineering to shape the technical roadmap and future engineering capability.Key Technology Areas:Snowflake • DBT • SQL • Python • Git/CI/CD • Semantic Layers • Data Contracts • Data Quality & Observability • Snowflake Cortex • LLMs & AI Agents • AWSSkills & Experience:Must Have• Strong hands-on Analytics Engineering/Data Engineering experience with deep expertise in data modelling, Snowflake, dbt and SQL.• Proven experience building automation, reusable engineering frameworks and scalable analytical architectures.• Strong technical leadership experience, including influencing multiple teams, solving complex engineering challenges and mentoring senior engineers.• Experience applying GenAI, LLMs, AI agents or Snowflake Cortex to engineering automation.• A hands-on, outcome-driven engineering leader who leads from the front by designing, building, and delivering solutions. This role requires an individual contributor mindset, someone who is equally comfortable defining strategy and implementing it through working code, prototypes, and production-ready solutions.Nice to Have• Python and modern data observability/lineage experience.• Experience enabling self-service engineering across distributed analytics teams.Success Measures• Data Modelling: Greater reuse and consistency of enterprise models with reduced duplication.• Automation: Measurable reduction in manual engineering effort and improved delivery velocity.• Empowerment: Squads increasingly able to independently build and operate trusted Data Products.• Engineering Excellence: Improved reliability, performance, cost efficiency and overall engineering maturity.• Technical Leadership: Recognised as the technical lead who drives delivery through hands-on contribution, accelerates engineering outcomes, and enables teams by building reusable capabilities rather than relying solely on governance or oversight.• Innovation: Successful delivery and adoption of AI-powered engineering capabilities, automation frameworks, and modern engineering practices that create measurable business value.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

DescriptionAbout Us: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Challenge: Ingesting thousands of rich data points per second from multiple external vastly different data sources, moving terabytes of data while processing it in real-time, running complex and complicated prediction and forecasting AI models while coupling their output into a hybrid human-machine data refinement process and presenting the result through a nimble low-latency SaaS platform used by customers around the globe is no small feat of science and engineering. As answering the most fundamental and intricate questions posed by traders, analysts, charterers, hedge funds and other global oil trade market participants involves an unprecedented amount of sophistication and effort, the job of ensuring that the right questions are asked and answered in the right order, to the utmost customer delight comes to the forefront. Vortexa delivers top-notch high-quality data and market predictions through a frictionless analytics platform, consisting of intuitive front-end applications, an API and SDK. The Product Management department is responsible for leading collaborative product discovery and delivery to ensure the products we build are valuable and usable by customers, technically feasible and commercially viable. For each product, the team ensures alignment with stakeholders on the vision, strategy and roadmap, leading the company to focus its efforts on the right functionality at the right time with clarity over the scope and KPIs. You will join our Product Management team as an individual contributor, and reporting to the Head of Product Strategy, with multiple interfaces outside of R&D. Together with the wider Product Management and Design team you will work to ensure we continue to provide a market leading analytics platform and build an intelligent energy market. You will: Execute and refine the product roadmap for flows and onshore inventory products (crude and refined products), aligned with the product vision and strategy Continuously identify and prioritise customer problems and product ideas, enduring Vortexa’s product efforts focus on high-value areas that make significant impact on the business objectives. Use AI tools to combine quantitative platform analytics with qualitative customer feedback across channels and competitor insights on a regular cadence to identify signals and implement the product lifecycle faster and better, from ideation, rapid prototyping/product discovery through build and post-launch growth. Implement rapid product discovery and prototype tests, including gathering feedback and validation from subject matter experts, customers and prospects. Be responsible for tracking the defined success metrics and KPIs, identifying hits and misses and recommending options to optimise the outcomes or pivot. Own the details including defining clear requirements on user stories, acceptance criteria, priorities, and working closely with technical product manager and engineers to promptly address questions, resolve issues and remove blockers to build and release. Collaborate with technical product managers, design, engineering, product marketing and customer success teams to ensure timely and effective delivery and go to market of new products, features and improvements. RequirementsYou Are: Ambitious and eager to develop your product management career in a fast-growing scale-up, with 1-2 years of relevant experience in product discovery and delivery for B2B data and analytics. Adept at utilising AI tools and experimenting with new tools and use cases to enable faster and better product outcomes. Familiar with, or at least aware of energy commodities markets or similar trading or financial markets with proven learning track record. Data-driven with a customer focus. Customers are at the heart of what you do, and you can identify and validate the customer problems worth solving, explain your rationale with data and use it to measure success. Resourceful and creative with tools to build and iterate data prototypes quickly, collaborating with go-to-market stakeholders to directly engage target customers and run rapid product discovery. Passionate about building market-leading and category-defining products, tackling genuinely transformative challenges hands-on. Always learning with a self-driven “can-do” attitude. You are not afraid to roll up your sleeves and learn new skills to unblock a team. “I’ve done my bit” has no place at Vortexa. Familiar with SVPG teachings, North Star, JTBD, RICE, Kano, GIST models and other evolving tools of the trade. Effective in collaborating with cross-functional teams to get things done and achieve outcomes. Able to use ROI calculations and apply analytical rigour to prioritisation recommendations. BenefitsEnjoy flexible hybrid working – split your time between home and our office, with the freedom to work where you’re most productive.A vibrant, diverse company pushing ourselves and the technology to deliver beyond the cutting edgeA team of motivated characters and top minds striving to be the best at what we do at all timesConstantly learning and exploring new tools and technologiesActing as company owners (all Vortexa staff have equity options)– in a business-savvy and responsible wayMotivated by being collaborative, working and achieving togetherPrivate Health Insurance offered via Vitality to help you look after your physical healthGlobal Volunteering Policy to help you ‘do good’ and feel betterJob SummaryID: 187C0291FCDepartment:Type: full time

DescriptionOverview We want to drive and develop partnerships with retail brands to deliver best in market offers for our corporate clients and concierge members globally. We want this part of our service to be commercially driving revenue across the business. Your role as Senior Partnership Manager will be driving growth across EMEA by securing new partnerships across various industries, identifying relevant brands and retailers, negotiating the best rates and offers for our members. You will take full accountability for your partnerships ensuring you deliver on all client and member requirements focusing on driving increased engagement online and offline, ensuring the business has excellent knowledge of your partnerships, as well as identifying other revenue opportunities such as commission. Your enthusiasm to secure great offers and benefits will ensure we’re consistently adding value to our core service offering. You will always be up to date with current market trends and what competitors are delivering, ensuring our members are receiving unique, exciting partnerships which are best in market. You must be eager to develop your knowledge based on where Ten is growing or where corporate clients require. Alongside driving strategic partnerships and revenue growth, you will lead and develop a small team, ensuring high performance, continuous improvement, and alignment with our global retail offers strategy.You will always be thinking ahead, being innovative and creative with identifying new ideas and suppliers ensuring that you are playing an active part in developing our Global Retail Offers Strategy.Key ResponsibilitiesLead, coach and develop a small team, providing guidance, performance support and opportunities for professional growth while fostering a collaborative and high-performing culture.To take full accountability for the partnerships and contracts you secure; ensuring offers are better than or best in market, events are unique and compelling and where it’s right to secure commission agreements To maintain relationships with partners during an offer period to ensure we are nurturing an ongoing sustainable relationship for future growth; repeating successful partnersTo monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies Monitor redemption, data analytics and demand of a brand or service to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the team strategy by client and region; ensuring we have offers or events in place which are driving engagement, acquisition, loyalty and revenueWork closely with Content and Marketing department ensuring all offers and events have maximum exposure to members To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market To ensure you are fully aware of all best practice and are consistently adhering to these To have a holistic strategy for approaching partners; ensuring we have a consistent sourcing approach and methodology Be accountable for improving efficiency across the team; continuously developing and improving processes, sharing successes and implementing processes learnt from other teams or regions Propose and implement new strategies, campaigns and processes to impact on the growth of new and existing clients; to positively impact on member satisfaction/NPS, corporate revenue and efficiencies Contribute to wider strategic goal for the global team or for wider region with support from Global Director and Head of Region To manage your workload in the most effective way in order to deliver on the requirements of the client and internal deadlines To create and nurture a culture of success, professionalism, and mutual support within the teamWork with Client Services and Regional Business Development Managers with any client related matters; supporting on new business proposalsBe available to lead, maintain and support on any established client relationships RequirementsSkills & QualificationsExperience in procuring products, benefits and offers, contract management and negotiationBroad working knowledge of key retail brands across a range of sectors Ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the team’s key objectives Can demonstrate experience of working within a customer-lead industry and strives to continuously deliver excellent customer serviceProven track record of negotiating and procuring offers Natural commercial drive; always seeking new opportunities and creativity with the partnerships, clients or internal stakeholders. A natural networker who can develop and implement new initiatives to commercially impact the team and business A passion for working in a business that places members and customer service at their core as well as commercial successA natural communicator who always takes the time to keep their team and colleagues informed and up to dateGreat people skills; you will be recognised as a supportive, effective and highly driven colleague. Having the ability to work effectively and professionally during period for high pressure Guidelines for Hybrid/Home Office:This role requires candidates to commute to the office at least 2-3 days per week. Please note this is a non-negotiable requirement.A secure home office at your confirmed address, free from background noise or other distractions when working remotelyInternet service must meet minimum requirements and minimum speed check must be completedBenefitsOur people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.Rewards designed around you:A competitive salary will be offered depending on experienceOffer flexible work arrangements including Hybrid work possibilitiesAnnual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third yearOne (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leaveEmployer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)Lucrative Ten Loyalty Rewards programRemote Working Holidays - Travel and Work for up to 4 weeks per year!Access to lots of great travel and entertainment discounts as our clients’ members would!Be part of our global, dynamic, and inclusive Team, with diversity at its core.Possibility of growth within a dynamic and international companyWho Are WeTen is a leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life. We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26 languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG'). We were the first concierge business to be awarded the B Corp certification in the UK in 2023.Ten’s strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our foothold in new markets by leveraging our market-leading service proposition.At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.Join us and experience a workplace where you can truly thrive. Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”Job SummaryID: D9CDB01712Department: PropositionType: full time

\n About Rapid Health \n Help practices transform how they deliver care. \n \n At Rapid Health, we are reshaping how patients access healthcare through intelligent, autonomous triage. Smart Triage is already used by over 3 million patients in NHS primary care, helping practices manage demand safely and get patients to the right care faster. Rapid Health is entering its next stage of growth. Smart Triage remains the foundation of the business, HEAL is the weighted near-term opportunity, and our wider platform ambition means we need stronger product ownership, delivery discipline and regulated product capability as we scale. \n \n Role Summary \n \n We are looking for a Product Owner to help shape and deliver the next stage of Rapid Health’s product development. This is a hands-on product ownership and delivery role in a fast-moving healthtech environment. You will own the product backlog, turn business and user needs into clear requirements and establish a structured, pragmatic planning and delivery rhythm. \n \n Working across Technology, Clinical, Customer Success, QA and Operations, you will bring together customer, clinical, regulatory and strategic priorities and translate them into clear, prioritised product work. A key part of the role is creating clarity across the business. You will need to communicate clearly with both technical and non-technical audiences, ensuring people understand what is being built, why it matters, what is blocked and what decisions are needed. \n Purpose \n \n To own product backlog quality and support structured product delivery across Smart Triage, HEAL and Rapid Health’s wider platform development. The Product Owner will translate customer, clinical, regulatory and business priorities into clear product requirements and maintain visibility from strategic roadmap through to delivery. The role will improve delivery flow, strengthen release readiness, reduce ambiguity for engineering and help create a scalable product operating model as Rapid Health grows. \n You'll thrive here if you \n \n\n • Are comfortable bringing structure to ambiguity and building workable processes where they do not yet exist.\n, • Can turn complex customer, clinical and business needs into clear product requirements.\n, • Understand agile principles but are pragmatic about applying the right planning and delivery cadence for the team.\n, • Can work credibly with engineers and understand enough technical context to challenge, clarify and make sensible trade-offs.\n, • Care about product outcomes and user value, not simply completing tickets.\n, • Are a strong communicator who can simplify complex information and adapt your communication to different audiences.\n, • Can connect Technology with the wider business without becoming a bottleneck.\n, • Are proactive, commercially aware and comfortable working in a growing company where not everything is already defined.\n\n \n \n Key responsibilities \n \n Product backlog ownership \n\n • Own and maintain the product backlog across Smart Triage and wider platform priorities.\n, • Improve backlog structure and hygiene, removing duplication and ensuring work is clear and appropriately prioritised.\n, • Separate planned product work from defects, support escalations and reactive requests.\n\n \n Requirements and readiness \n\n • Translate agreed product direction into clear user stories, requirements and acceptance criteria.\n, • Ensure work is sufficiently understood and ready before it enters engineering.\n, • Identify dependencies, risks and unresolved questions early.\n\n \n Planning and delivery \n\n • Establish and lead an appropriate planning and delivery cadence, including backlog refinement, delivery planning, review and release readiness.\n, • Track priorities, dependencies, blockers and decisions through to delivery.\n, • Help improve delivery structure and predictability as the business scales.\n\n \n Prioritisation and trade-offs \n\n • Make trade-offs visible across customer needs, clinical and regulatory requirements, technical constraints, defects and strategic product work.\n, • Escalate priority conflicts where leadership decisions are required and ensure agreed outcomes flow into the backlog and roadmap.\n\n \n Roadmap and strategic delivery \n\n • Work with the Head of Technology, CEO and Business Operations to translate agreed strategic direction into a visible, prioritised roadmap.\n, • Maintain a medium-term view alongside near-term delivery priorities.\n\n \n Cross-functional working and communication \n\n • Work closely with Customer Success, Clinical, QA and Operations to ensure relevant input is captured early.\n, • Maintain clear visibility of what is being built, why it matters, what is blocked, what decisions are needed and what is ready to release.\n\n \n Ideal Profile \n \n\n • Experience as a Product Owner, Technical Product Owner, Product Delivery Lead or similar in a software, SaaS or B2B technology environment.\n, • Strong understanding of backlog management, product delivery and pragmatic agile ways of working.\n, • Experience writing clear user stories, requirements and acceptance criteria.\n, • Experience establishing or improving delivery processes, rather than only operating within mature ones.\n, • Comfortable working with engineering, QA, operational teams and senior stakeholders.\n, • Able to understand technical feasibility, dependencies and data constraints sufficiently to work credibly with engineers.\n, • Strong prioritisation, facilitation and stakeholder management skills.\n, • Excellent written and verbal communication, with the ability to make complex information clear and actionable.\n, • Experience in regulated, compliance-heavy or high-governance environments would be valuable.\n, • Healthcare, NHS, clinical workflow or medical device experience is helpful but not essential.\n, • Comfortable using Jira or similar product and delivery management tools.\n\n

Are you a former teacher or school operations leader, aware of the challenges in schools, and driven to make change? Want to own the customer journey for schools, from the moment they sign, through onboarding, and across every year they’re with us? This might be the role for you! \n \n The company \n Our client has built a school management software that schools actually enjoy using. They work with schools across the UK, publish new features every single week, and build in partnership with the schools they serve. They’re anti-modular – delivering one unified experience from attendance to trips, parents’ evenings, payments and exams, with a genuinely modern interface for teachers, parents and students. \n \n They’re also an AI-first company. AI is built into their product and into how they work every day – drafting, analysis, content creation, automation. They move at pace, partly because they let AI do the heavy lifting wherever it sensibly can, and they expect everyone who joins them to work the same way. \n \n They’re scaling towards 1,000 schools. The team is close-knit, ambitious, and based in a modern office in Vauxhall. \n \n The role \n They’re looking for a Customer Success Associate who will own the happiness of their schools – from the moment they sign, through onboarding, and across every year they’re with us. \n This is not an account management role where you check in once a term and file a report. It’s a role for someone who treats every school as if it were their own, who notices problems before the school does, and who takes genuine pride in a Head of Department saying, “this just works for us.” \n \n Here’s the important part: they won’t get to 1,000 schools by doing everything by hand. A big part of this role, arguably the biggest, is building customer success that scales: onboarding driven by brilliant self-serve guides, videos and in-app resources rather than a calendar full of meetings; training that works at 2am as well as 2pm; and processes designed so the hundredth school onboards with less effort than the tenth. \n \n We think the ideal person has come from a teaching or school operations background. You know how schools actually run – the rhythm of the academic year, why September is chaos, what a Deputy Head cares about – and that empathy is hard to teach. It’s the foundation of this job. \n \n Day to day includes: \n\n • Build onboarding that scales – own the journey from signed contract to confident daily use, and create the guides, walkthrough videos, checklists and in-app resources that let schools onboard themselves brilliantly\n, • Automate relentlessly – turn every recurring manual task into a template, guide or automation, and drive down the effort it takes to bring a school live\n, • Keep schools happy and retained – build genuine relationships with the people who use the platform every day; retention is the single most important number in this role\n, • Spot problems before they become problems – monitor usage and engagement data, identify schools that are drifting, and act proactively before it ever becomes a renewal conversation\n, • Deliver expert training, live and asynchronous – run genuinely useful sessions and turn the best of them into reusable resources that train the next fifty schools without a meeting invite\n, • Be the school’s champion when things go wrong – own the relationship even when the fix sits with support or engineering, keeping the school informed every step of the way\n\n \n The package \n\n • £35,000-40,000\n, • 6 monthly pay reviews\n, • 26 days holiday plus bank holidays\n, • Uncapped training and development budget\n, • Fast-growing company with real room for progression and the chance to shape your role\n, • Modern office in Vauxhall\n, • Weekly team lunches\n, • Vibrant team with regular socials – drinks, board games, table tennis and team retreats\n, • Opportunity to work in a uniquely high-performance team – if you're impatient for progress, this is the place you'll thrive\n, • Regular Mario Kart action!\n\n \n To be successful, you will... \n\n • Have a background in teaching, school leadership, or school operations - you understand how schools work from the inside\n, • Be an exceptional relationship-builder: warm, credible, and trusted by everyone from office staff to Heads\n, • Be proactive by instinct – you’d rather prevent a fire than fight one\n, • Be a systems thinker – your instinct when something works is to document it, template it, and automate it so it works at scale\n, • Be a natural creator of guides, videos and training content – you’d rather write one great walkthrough than run the same meeting fifty times\n, • Be a confident trainer and presenter who can make software genuinely engaging\n, • Be comfortable with data – you can read usage metrics and know what to do about them\n, • Have a track record of using AI tools (ChatGPT, Claude, Copilot or similar) to draft, build and automate, and be excited to push that further\n, • Be tenacious and accountable – you follow things through to done, not to “passed along”\n, • Be excited by the pace of a scaling company where things change weekly (literally – they ship every week)\n\n \n Nice to have \n\n • Experience with school MIS platforms (iSAMS, SIMS, Arbor or similar)\n, • Prior customer success, implementation, or onboarding experience in SaaS or EdTech\n, • Experience delivering CPD or staff training in a school setting\n, • Experience using AI to build customer-facing content or automate workflows (e.g. generating help guides, training materials, or usage analysis)\n\n \n Apply! \n If you’re a former teacher or school operations professional who wants to own something, build something, and work with a team that genuinely cares about the schools it serves – apply now.

Recruitment Consultant – The City, London. EC1R (In Office). \n \n\n • Do you want a life changing opportunity?\n\n \n\n • Do you want the opportunity of making life changing money and a salary that puts you in the top 5% of the UK, with uncapped commission?\n\n \n\n • Are you determined to be a high achiever but missing the link of how to get there. Are you frustrated that you see yourself as naturally curious, elite in a performing attitude but just need someone to give you a chance?\n\n \n\n • Would you like to be trained and mentored by the UK's leading and proven?\n\n \n\n • Would you like to work in an industry that is recession proof and based nationally around the UK?\n\n \n\n • We have a high performing environment - we work just Monday to Friday - we offer full training if you have no experience - we offer full mentorship and coaching if you have already had training but want to get to the next level.\n\n \n\n • Would you like to work in an environment that is commercially driven, kind leaders who do deeply care about your personal performance and your success?\n\n \n\n • We are proven in being an award-winning company - REC Best Newcomer Award in 2024. We have been shortlisted for 16 Recruitment Awards this year so far!\n\n \n Why you’ll love this job: \n \n\n • Tried and Tested Training Academy\n, • Work from Home at Senior Level\n, • Uncapped commission\n, • Our Achievers Scheme – fantastic company afternoons out recognising exceptional results\n, • Christmas and Summer parties\n, • Birthday off or taken out for Lunch to a Michelin Star Restaurant\n, • Company holidays (our first company holiday took place in BARCELONA this year!)\n, • Wheel of fortune spins and weekly incentives (early finishes and dress down Fridays).\n\n \n About Stonehouse: \n \n Here at Stonehouse Recruitment Group, we provide high calibre contract, interim & permanent staff to Public, Private and Third Sector Organisations. With a customer focused attitude, we work with staff at all levels, graduate to director, in a variety of organisations throughout the UK. \n \n Stonehouse Recruitment Group is a boutique, driven and hands on market leading Recruitment Agency founded in 2021. With over 50 years’ experience within the recruitment industry, we understand the importance of putting people first. With our exceptional personal development and training program in place, Stonehouse Recruitment Group fosters an environment where people really matter. \n \n Would you really value being mentored by a £1millon biller and the quickest ever Temporary Recruitment Consultant to gain the title of Principal in within his recruitment background. Our Founder & Director, Sohan Modi, has a decade’s worth of experience and success in the recruitment industry. Sohan provides 1 to 1 training and mentoring alongside our Non-Executive Director Liz Flavell, who alongside her 20 years of experience in the Recruitment industry, provides performance coaching for high billing individuals and teams, from trainees through to billing managers, directors and high fee earners (£500k+) across the UK. \n \n We’d love to hear from you if you have: \n \n\n • Confident communicational skills, both in-person and via telephone and email.\n, • Hard-working, money hungry and passionate about helping others, we take great pride in helping both our clients and our candidates, find their perfect match.\n, • Competitive and brave; your clients will need you to be first to the best talent within our sectors (Town Planning, Building Control, Legal Services, Financial Services, Housing & Environmental Health).\n\n \n Apply directly here, or alternatively, feel free to message anyone of our consultants or employees, who would love to tell you more about working for Stonehouse Recruitment Group! Their details are listed on our company website. Everyone is welcome to give us a call, send us a message and we would be delighted to have an initial chat. \n \n To contact us: \n Head of Marketing & People - 07494228460 (kitty.r@stonehouserg.com) \n Office Line - 02045245225 (info@stonehouserg.com) \n \n We look forward to hearing from you! \n \n Salary displayed is earning potential in year one. Commission based role alongside basic salary. Please contact us directly for any further information.

\n Head of UX \n London \n £100,000 per annum + Bonus and Benefits \n \n About the opportunity \n We are working with a well-established Consultancy that works with mix of major private and public sector clients. The business has a strong reputation and works across a broad range of sectors. \n This is a senior leadership hire within the design and experience function. The team designs human-centred solutions that connect customer needs with business outcomes, bringing together customer experience, user research and UX/UI design, supported by data and technology. \n \n The role \n The Head of UX is a senior leadership role responsible for leading and evolving a high-performing UX, user research and service design capability, while shaping experience-led work across digital and service ecosystems. \n You will make sure the practice delivers high-quality, evidence-based work across user experience, end-to-end journey design and service innovation, driving client value and supporting the firm’s growth ambitions. \n The role is client-facing and selectively billable, contributing to revenue mainly through presales, paid discovery, mobilisation and senior advisory work. It is central to improving win quality, reducing delivery risk and positioning the business as a trusted partner rather than a delivery supplier. You will operate across strategy, sales and delivery, bridging disciplines so opportunities are both compelling and operationally viable. \n \n What you’ll be doing \n Leadership and practice development \n Lead and evolve a high-performing UX, user research and service design practice, setting standards for quality, methodology and ways of working. Define and embed end-to-end service design principles, including journey orchestration, service blueprinting and alignment across front and back-stage experiences. Coach, develop and manage senior practitioners, and oversee recruitment, capability development and future skills planning so the practice scales sustainably and stays aligned with business strategy. \n Client engagement and delivery excellence \n Act as a senior client advisor and escalation point for UX and digital experience work. Lead or support complex delivery, provide quality assurance, and facilitate senior workshops and presentations. Ensure insight-led, outcome-focused delivery across discovery, research, service design and UX/UI design, including journey definition and service blueprinting. \n Presales, growth and transformation conversion \n Play a key role in presales and early-stage shaping of opportunities, defining value propositions, delivery models, scope, estimates and risks. Define experience-led transformation approaches that bring in service design, operating model thinking and end-to-end journey orchestration, not just digital UX delivery. Work alongside sales and transformation leaders to qualify opportunities, shape proposals, validate written tender submissions with the bids team, support mobilisation and protect margins through delivery success. \n Cross-functional collaboration \n Work with colleagues in technology, data and strategy to design integrated services spanning systems, processes and user experiences, keeping customer journeys and operational delivery aligned. Support large transformation programmes through advisory input, discovery, mobilisation planning and light-touch assurance after launch. \n Thought leadership and proposition development \n Contribute to internal and external thought leadership, develop points of view and repeatable frameworks, and help shape propositions that strengthen market differentiation and client impact. \n Contribution to transformation strategy and opportunity shaping \n Act as a key contributor to large, complex transformation opportunities through a user-centred and service-led lens, making sure experiences are operationally viable as well as desirable for users. Reframe and elevate client asks into clear, outcome-led transformation programmes, and qualify opportunities so they are winnable, deliverable and margin-protective before pursuit. \n \n Minimum skills and experience \n\n • Senior leadership experience in UX, user research, service design or digital experience within a consultancy or complex organisation.\n, • Experience leading or delivering service design and end-to-end journey design, including service blueprinting or cross-channel experience definition.\n, • Proven experience leading multidisciplinary teams and managing senior practitioners.\n, • Strong hands-on background and demonstrable advocacy in user-centred design, accessibility and research methodologies.\n, • Experience overseeing complex client delivery with accountability for quality and outcomes.\n, • Demonstrable commercial experience, including scoping, estimation, utilisation, risk management and margin awareness.\n, • Experience supporting or leading presales, written public-sector bids and senior client pitches.\n, • Strong stakeholder management skills with senior client leaders.\n, • Experience working across strategy, delivery and sales functions.\n, • Excellent communication, facilitation and decision-making skills.\n\n Preferred skills and experience \n\n • Exposure to regulated, enterprise or public-sector environments.\n, • Background working in multidisciplinary environments.\n, • Experience shaping service design propositions or operating model transformation.\n, • Experience integrating qualitative insight with data, analytics or technology platforms.\n, • Thought leadership experience: frameworks, points of view, speaking or publishing.\n, • Knowledge of accessibility, inclusive design and ethical research practices.\n, • Familiarity with emerging trends, including AI-assisted design and research.\n\n \n What’s on offer \n This is a senior leadership role with genuine scope to shape a practice and influence how the business wins and delivers its work. You will join a collaborative, ambitious team that takes its work seriously and invests in its people. \n\n • Clear, merit-based career progression with regular promotion opportunities and no fixed ceiling on how far you can go.\n, • Dedicated time set aside for innovation and training, plus a personal development plan built around your goals.\n, • A mix of internal and externally run training, including bespoke and accredited consulting courses.\n, • Hybrid working, currently up to three days a week in the office to support collaboration and client work.\n, • A comprehensive benefits package, including pension and health and wellbeing schemes, plus flexible benefits you can tailor to your needs.\n\n \n If this sounds like you then APPLY NOW so you don’t miss out!

Senior Meta Acquisition Manager \n \n A bit about Sons \n \n Sons was founded in 2019 by Will and Adrian, driven by their own struggles with hair loss and the lack of accessible, affordable treatment options. Today, Sons is a certified B Corp digital health company on a mission to make men’s health more open, optimistic, and effective. \n We bring together physicians, pharmacists, scientists, technologists, and creatives to tackle the reality that most men don’t seek help for issues like hair loss. Through our telehealth platform and cloud pharmacy, we deliver clinically proven treatments straight to their doors—safely, affordably, and discreetly. \n With over 500,000 men treated across the UK, Ireland, and Germany, and a Series A €6.75M funding round, we’re expanding into new markets and channels. Our goal? To help every generation of sons live healthier, happier lives. \n \n A bit about the role \n \n You will own Meta new-customer acquisition end to end: the account, the spend, the testing plan, the creative feedback loop and the result. \n \n Meta is a major growth channel for Sons. Your job is to make it more scalable, more systematic and more commercially accountable. You will report to the Head of Acquisition, work closely with creative, data and CRO colleagues, and turn a strong supply of insights and content into repeatable winning ads. \n \n Buying is only part of the craft. The strongest candidates can read performance data and explain exactly what the audience needs to see next—and what needs to change after the click. \n \n What you will own \n \n\n • Meta new-customer acquisition across the UK, Ireland and Germany: budget pacing, account structure, campaign builds, optimisation and the daily number.\n, • A disciplined testing system across concepts, hooks, formats, creators, audiences, offers and landing pages—with clear hypotheses and learning captured.\n, • Creative performance analysis. You will identify why ads win or lose and turn that into sharp, usable briefs for the creative and creator teams.\n, • Scaling and kill logic: protect efficiency while moving quickly enough to exploit genuine winners.\n, • Market-specific execution, ensuring creative, messaging and account decisions reflect local customer behaviour rather than simple translation.\n, • The link between ad and funnel. You will flag landing-page, consultation and conversion issues and partner with the relevant owner to improve them.\n, • Reliable reporting and forecasting, grounded in platform data, first-party performance and commercial outcomes.\n, • Platform hygiene, tracking awareness and constructive relationships with Meta and any specialist external partners.\n\n \n What you bring (the must haves) \n \n\n • Elite Meta performance judgment. You have personally scaled a DTC Meta account at serious spend and can explain the creative, funnel and buying decisions that made the difference.\n, • Creative is part of your craft, not an afterthought. You can diagnose a weak hook, proposition, proof point, format or landing-page match from the data and the work itself.\n, • Business Manager, campaign architecture, testing, budget allocation, attribution and measurement trade-offs are second nature.\n, • You think commercially. You understand CAC, payback, cohort quality and contribution—not only ROAS inside Ads Manager.\n, • You move fast without becoming careless. Your tests have a reason, your decisions are documented and your communication is direct.\n, • You want true channel ownership and welcome being held accountable for the outcome.\n\n \n Nice to have (not required) \n\n • Experience in subscription, healthcare, telehealth or another regulated/high-consideration category.\n, • Creator-led advertising and UGC briefing experience.\n, • Multi-market or German localisation experience.\n, • Experience with landing-page testing, GA4, tracking and incrementality experiments.\n\n \n Diversity, Equity, & Inclusion \n At Sons, we are committed to fostering a diverse, equitable, and inclusive workplace where every individual is valued and respected. Our recruitment and selection process is guided by policies that ensure non-discrimination, merit-based promotion, alignment of job descriptions with equal opportunities principles, fair treatment for all applicants, regular review of selection criteria, panel interviewing for objectivity, non-discriminatory interview questions, assistance with application forms as needed, and unbiased selection decisions. We believe that diversity drives innovation and creativity, and we are dedicated to creating an environment where every employee has equal opportunities for growth and success \n \n What we offer: \n\n • 26 days holiday (plus bank holidays throughout the year)\n, • Salary Sacrifice Pension (includes both employer and employee contributions)\n, • Flexible working environment (3 days a week in office)\n, • Work form anywhere policy\n, • Flexy working hours policy\n, • Cycle/Bike to Work Scheme\n, • Private Medical Insurance via Vitality (at discounted rate)\n, • Free access to Aviva Digicare services\n, • Free access to ‘Mintago’\n, • Gym discounts\n, • Multiple salary sacrifice schemes\n, • Over 100 retail discount vouchers\n, • Access to free financial advisor consultations\n\n

\n Department: Retail \n \n \n Place of work: Walton Street, London \n \n \n Job Type: Part-time \n \n \n Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. \n \n \n Responsibilities: \n \n \n\n • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth\n, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store\n, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality\n, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards\n, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store\n, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests\n, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities\n, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony"\n, • Adopt and encourage the Omni Channel approach\n, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors\n, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols\n, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary\n, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere\n, • Follow security procedures in the store to ensure safety of Client, staff and merchandise\n, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines\n, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly\n, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented\n\n \n \n Qualifications: \n \n\n • At least 1/2 years of experience in sales field; luxury retail and/or beauty preferred\n, • Proficiency in English and Arabic\n, • Ability to work in a fast-paced and dynamic environment\n, • Demonstrated skill in establishing enduring relationships with both Client and colleagues\n, • Excellent written and verbal communication skills\n, • High level of flexibility and ability to problem solve\n, • Demonstrated capability to achieve and exceed both individual and store performance targets\n, • Team player with interested in actively collaborating with colleagues\n, • Familiarity with selling ceremony and Client journey/discovery process could be a plus\n, • Strong customer service skills\n, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays\n\n \n \n Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016. \n

Place of work: Harrods, London \n \n \n Job Type: Full-time \n \n \n Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. \n \n \n Responsibilities: \n \n \n\n • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth\n, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store\n, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality\n, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards\n, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store\n, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests\n, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities\n, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony"\n, • Adopt and encourage the Omni Channel approach\n, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors\n, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols\n, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary\n, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere\n, • Follow security procedures in the store to ensure safety of Client, staff and merchandise\n, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines\n, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly\n, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented\n\n \n \n Qualifications: \n \n \n\n • Harrods store approval required\n, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred\n, • Proficiency in English, any other languages is a plus\n, • Ability to work in a fast-paced and dynamic environment\n, • Demonstrated skill in establishing enduring relationships with both Client and colleagues\n, • Excellent written and verbal communication skills\n, • High level of flexibility and ability to problem solve\n, • Demonstrated capability to achieve and exceed both individual and store performance targets\n, • Team player with interested in actively collaborating with colleagues\n, • Familiarity with selling ceremony and Client journey/discovery process could be a plus\n, • Strong customer service skills\n, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays\n\n \n \n Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016. \n

Membership Manager \n \n Job Type Permanent \n Location Central London (Bloomsbury) \n Salary £53,250 with excellent benefits including 25 days holiday, private healthcare, leisure travel insurance, health & wellbeing allowance, interest-free season ticket loan and cycle-to-work scheme \n Hours 35 hours per week; hybrid working (2-3 days in the office per week) \n \n We are looking for a Membership Manager to play a key role in driving member engagement, retention and growth across the FDF. Reporting to the Head of Membership, you will lead the day-to-day delivery of membership activities, ensuring members receive a high-quality experience throughout their journey with FDF. \n You will work closely with colleagues across the organisation to strengthen member engagement, demonstrate the value of membership and identify opportunities to improve how we support and connect with our members. \n This is an exciting opportunity to help shape and enhance the membership experience at FDF, working with colleagues across the organisation to ensure our members receive exceptional value and support. You'll have the opportunity to influence how we engage with members, drive continuous improvement and contribute directly to membership growth and retention. \n \n Key responsibilities \n\n • Build and maintain strong relationships with member companies, promoting engagement across FDF activities, events and services.\n, • Lead member retention activity, including identifying risks, developing retention plans and demonstrating membership value.\n, • Manage and continuously improve the member journey, including onboarding, engagement and renewals.\n, • Lead member feedback activities and use engagement data and insights to improve the member experience.\n, • Oversee membership operations, ensuring accurate data, reporting and efficient administration processes.\n, • Manage the annual membership renewal process, working closely with finance and other internal teams.\n, • Produce and analyse membership reporting, identifying trends and opportunities to strengthen engagement and retention.\n, • Support membership growth through prospect engagement, referrals and cross-organisational collaboration.\n, • Deliver and support member communications, events, forums and engagement initiatives, working with colleagues across FDF.\n, • Line manage and develop the Membership Executive, fostering a collaborative, proactive and member-focused culture.\n\n \n Requirements \n We're looking for someone who is highly organised, relationship-focused and passionate about delivering excellent service. You will have: \n\n • Experience in membership, account management, customer success or stakeholder engagement roles.\n, • Experience managing relationships in a B2B environment.\n, • Experience supporting, coaching or developing colleagues.\n, • Strong customer service and stakeholder engagement skills.\n, • The ability to analyse data and turn insights into practical actions.\n, • Experience using CRM or membership management systems.\n, • Effective organisational skills with the ability to manage multiple priorities.\n, • The confidence to work across teams, influence outcomes and drive improvements.\n, • Commercial awareness and an understanding of what delivers value to members.\n\n \n To apply: Please send us your CV by 31 August 2026, 4pm. Only shortlisted applicants will be contacted. \n Equal Opportunities: We are an equal opportunities employer and welcome applications from all backgrounds. We are open to discussing flexible working arrangements and reasonable adjustments for disabilities or medical conditions. \n

People Operations Administrator \n £30000 \n Putney, London \n Hybrid, 3 days per week in the office \n 6-month FTC to perm \n \n At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams. \n \n If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. \n The Opportunity: \n \n This is a key role within the People team, providing operational administration, coordination and process support across Clarion’s People function. Working closely with the Head of People Operations and wider People team, you will coordinate key People Operations activity across process administration systems, reporting, data requests and project support, helping to ensure that People information, processes and communications are accurate, timely, well governed and aligned with business needs. \n \n Key Responsibilities: \n \n People Operations Coordination \n \n • Assist People Administrator as required with administrative processes across the whole employee lifecycle (starters, employee changes, leavers). \n • Manage Workday queries, ensuring issues are logged, progressed, resolved or escalated appropriately. \n • Support visa administration processes, coordinating information, documentation and follow-up with employees, managers, People Partners and external providers. \n • Process People team invoices ensuring accurate records, approvals and payment processes are followed. \n \n Systems and Content Ownership \n \n • Coordinate and assist with the People newsletter, including content, design and publication in collaboration with the relevant People Partners and wider People team. \n • Maintain the People I-drive and People Portal, ensuring documents, guidance, and resources are accurate, up to date, well organised and easy to access. \n • Support the creation and coordination of training materials using relevant tools. \n • Maintain content governance across People resources, ensuring outdated materials are removed or refreshed. \n \n Data, Reporting and Process Administration \n \n • Coordinate data requests and analysis for the People team, collating information, checking accuracy and presenting outputs clearly for stakeholders. \n • Maintain trackers, reports and administrative controls to support effective People Operations governance. \n • Ensure People Operations data and process documentation is accurate, organised and available to support decision-making and audit readiness. \n \n IR35 and Project Support \n \n • Support IR35 administration process, ensuring information is tracked, stakeholders are engaged and actions are completed in line with agreed timelines. \n • Provide administrative coordination for People projects and operational initiatives as required. \n \n Wider People Team Support \n \n • Work collaboratively with the wider People team to ensure operational activity is coordinated, well communicated and completed to agreed standards. \n • Identify opportunities to improve administrative processes, templates, trackers and ways of working across People Operations. \n • Provide wider administrative support to the People team, including ad hoc administrative requests, support for projects, team activity and other duties as required, including cover during periods of absence. \n \n Required Skills and Experience: \n \n • Previous experience in a People/HR Operations or business operations with experience owning or coordinating operational processes, deadlines and multiple workstreams. \n • Confident in using Workday, Microsoft Office and reporting tools to manage queries, data, trackers and documentation. \n • Experience maintaining People systems, portals, shared drives or internal content resources, ensuring information is accurate, current and well governed. \n • Experience coordinating employee-facing content, ideally working with People Partners or internal teams to shape content, messaging and design. \n • Good data coordination and analysis skills, with the ability to collate, check, interpret and present information clearly. \n • Experience supporting operational People processes which may include project administration, visa administration and IR35 administration. \n • Experience processing invoices and purchase orders with an understanding of accurate records, approvals and finance processes. \n • Strong stakeholder coordination skills, with the ability to work effectively with People Partners, employees, managers, external providers and wider team members. \n • Able to manage confidential information, competing operational priorities and sensitive requests with accuracy, discretion and professionalism. \n \n Knowledge, Skills & Behaviours: \n \n • High attention to detail, with the ability to self-check work and maintain accuracy across documents, systems, data and communications. \n • Strong planning and prioritisation skills, with the ability to manage competing deadlines and adapt when priorities change. \n • Clear, professional and confident communication style, with the ability to tailor messages for different audiences. \n • Proactive and solutions-focused, with the confidence to use initiative and escalate issues appropriately. \n • Highly organised and process-minded, with an interest in improving templates, trackers, guidance and ways of working. \n • Professional, discreet and diplomatic, with the ability to handle confidential information and build trusted working relationships. \n • Collaborative and service-focused, with a positive approach to supporting People Partners, employees, managers and the wider People team. \n • Curious and willing to learn, with an interest in developing expertise across People Operations. \n \n \n About Clarion Events \n \n Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome) \n \n Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. \n \n Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/) \n \n Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. \n \n Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. \n \n Benefits \n\n • 25 days’ holiday plus bank holidays\n, • End of year wellbeing shutdown (closed for the last week of the year)\n, • Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.\n, • Summer Hours in August (3pm finish on Fridays)\n, • Helping Our World (HOW) Days – one paid day per quarter to carry out charity work\n, • Pension Scheme\n, • Private Medical Insurance\n, • Health Cash Plan\n, • Wellbeing Library (MYNDUP)\n, • Mentoring Programme\n, • Season Ticket Loan\n, • Cycle to Work Schemes\n, • Free on-site gym and shower facilities\n, • Free eyesight tests\n, • Free flu vaccination – offered on site once a year for all employees\n\n \n Our Values \n PASSION \n We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows. \n CARE \n We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome. \n IMAGINATION \n Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit. \n TRUST \n We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us. \n Equal Opportunities \n We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution. \n Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities. \n When recruiting new employees or providing opportunities for promotion, we will: \n • Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents; \n • Ensure that no person is unlawfully discriminated against; \n • Select the best person for the role based on their skills, qualifications and abilities. \n This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.

Love turning brilliant ideas into brilliant results? \n \n This doughlightful new role could be right up your street…... \n We're looking for a Head of Commercial Marketing to help shape and step change the trajectory and next chapter of growth here at Krispy Kreme UK & Ireland. \n \n Not for the faint hearted, this isn't a traditional Marketing or GTM role. It's not just about launching brand or product campaigns. This is the sweet spot where creativity and out of the box marketing thinking meets commercial thinking, meets customer obsession to plan and execute best in class growth plans. \n \n You'll be at the heart of our business, turning brand campaigns and innovation into sales, customer demand into commercial success, and great ideas into measurable growth across our retail shops, e-commerce, delivery and partner channels. \n If you thrive on spotting opportunities, making data-driven decisions and seeing your work deliver real commercial impact, we'd love to hear from you. \n \n You'll thrive here if you: \n\n • Love doughnuts !!\n, • Love finding new ways to drive sales and profitable growth.\n, • Think commercially while always keeping the customer front of mind.\n, • Turn insight into action and ideas into results.\n, • Enjoy working across teams to bring exciting products and campaigns to life.\n, • Are energised by a fast-paced environment where no two days are the same.\n\n \n From pricing and promotions to product launches, trading performance and channel strategy, you'll help shape how Krispy Kreme grows today while building the opportunities of tomorrow. \n At Krispy Kreme, we don't just sell doughnuts. We create moments of joy. We're ambitious, collaborative, fast-moving and never take ourselves too seriously. It's a place where big ideas are welcomed, curiosity is encouraged and you'll have the freedom to make a genuine impact. \n \n What's in it for you? \n\n • 25 days' holiday plus bank holidays, with the option to buy up to 5 additional days.\n, • Pension scheme (5% employee / 3% employer) and life assurance at 3x salary.\n, • Bupa healthcare, wellbeing support through WeCare and Grocery Aid, plus enhanced sick pay.\n, • Hybrid working (London office three days per week)\n, • Access to exclusive employee perks through our Treat Box rewards platform.\n, • Weekly doughnuts on us, plus 50% off doughnuts and 30% off drinks in every UK Krispy Kreme store.\n\n \n If you're ready to shape commercial marketing strategy, influence business performance and help bring even more moments of joy to our customers, we'd love to hear from you. \n \n Apply today – It could only be Krispy Kreme.