662 Best head of customer success Jobs in United Kingdom (October 2026) - page 2

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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Urban Baristas - Maida Vale

This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

South Kensington, London

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

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London Steakhouse

Assistant Restaurant Manager

1 month ago

£14–£16 hourly

Full-time

Join Our Team at the London Steakhouse Company! We are seeking a dedicated and professional individual to become part of our dynamic team at the London Steakhouse Company, located on Middlesex Street in the heart of the City (E1 7JF), just a 5-minute walk from Liverpool Street Station. Our team is known for being friendly, enthusiastic, and committed to delivering knowledgeable service combined with warm, personable hospitality. If you are passionate about providing exceptional customer experiences and thrive in a fast-paced environment, we’d love to hear from you! As a key member of our team, you will: Supervise and support the team, deputising for the General Manager. Ensure smooth restaurant operations, delivering high-quality service. Work on a shift basis, including evenings and weekends. A strong leader with excellent communication skills and a command of the English language. Passion for food, wine, and creating memorable dining experiences. Enthusiasm for working in a busy, high-energy restaurant environment. A team player who thrives under pressure. Staff meals on duty and a 50% discount when dining as a guest. 3% company pension contributions. A break to enjoy the holidays—we’re closed on Christmas Day, Boxing Day, and New Year’s Day! Work Location: In-person at our Middlesex Street venue. If you’re passionate, ambitious, and ready to lead a team to success, we’d love to hear from you. Apply now and become part of the London Steakhouse Company team!

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The Crossing

Assistant General Manager (AGM)

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

Chef Wanted – Join Our Brilliant Pub Team! | Competitive Pay | Great Team | Career Development We’re looking for a passionate and reliable Chef / Kitchen Lead to join the team at Camden Road Arms, NW1 As an important part of our pub team, you’ll be responsible for helping us deliver fantastic food and great experiences for our guests. From preparing and cooking quality dishes to maintaining excellent standards in the kitchen, you’ll take pride in everything that leaves the pass. We’re looking for someone with energy, enthusiasm and a real passion for hospitality. This isn’t just about cooking great food — it’s about being part of a successful pub and helping create a place that our customers love to visit. What you’ll be doing As our Chef, you’ll be responsible for: • Preparing and cooking food to a consistently high standard., • Delivering great presentation, quality and portion control., • Keeping the kitchen clean, organised and ready for service., • Managing food preparation and ensuring smooth day-to-day kitchen operations., • Following all food hygiene, health & safety and allergen procedures., • Completing food safety checks and maintaining accurate records., • Supporting stock control, ordering and reducing unnecessary waste., • Working closely with the management and front-of-house teams., • Supporting other members of the kitchen team and helping create a positive working environment. What we’re looking for You don’t necessarily need years of experience in a senior kitchen — we’re more interested in finding someone with the right attitude, passion and ability. Ideally, you’ll: • Have previous experience working in a busy kitchen., • Be passionate about producing great-quality food., • Be able to stay calm and organised during busy services., • Have a good understanding of food hygiene and allergen requirements., • Take pride in maintaining high standards., • Be reliable, hardworking and a great team player., • Be confident working independently when required. Why join us? We believe great pubs are built by great people. You’ll be joining a supportive team where your contribution genuinely makes a difference. We offer: • Competitive pay based on experience., • Flexible working patterns., • Training and development opportunities., • The opportunity to develop your career within the hospitality industry., • A supportive and friendly team environment., • Staff benefits where applicable., • The chance to have a real input into the food offer and success of the pub. Ready to get cooking? If you’re passionate about food, enjoy being part of a busy team and want to work in a pub where you can make a real difference, we’d love to hear from you. Apply now with your CV and tell us a little about yourself and your kitchen experience.

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The White Horse, Richmond

(working at Festive Season - Including Christmas day. Boxing day is a must) We are looking for an experienced supervisor to support the smooth day-to-day operation of a local pub. The successful candidate will help lead the team, maintain high standards of customer service, and ensure efficient service in a friendly environment. (Saturday - to Sunday)

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Lucky Voice Soho

Assistant General Manager (AGM)

About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

General Manager Figo Leyton About FIGO FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the best Italian restaurant in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines. The Role We are looking for an experienced and dynamic General Manager to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive. Key Responsibilities • Operational Leadership: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience., • Team Management: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment., • Rota Productivity: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity., • Customer Experience: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism., • Performance Monitoring: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement. What We’re Looking For • A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants., • A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times., • Strong organizational skills with the ability to plan and execute effectively under pressure., • Passionate about Italian cuisine and committed to delivering the highest standards of service., • A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit. Why Join Us? At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant. Please note that this Job do not provide VISA Sponsorship Job Type: Full-time Benefits: • Discounted or free food Experience: • General Manager: 3 years (required) Work Location: In person

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Eminent Financial

Mortgage & Protection Adviser – Self-Employed Opportunity!

Mortgage & Protection Adviser – Self-Employed Opportunity Build Your Own Business. Own Your Time. Create Your Future. Are you ambitious, self motivated, and driven to succeed? Do you want the freedom of being your own boss while benefiting from exceptional training, ongoing support, and a clear career progression pathway? We are seeking motivated individuals to join our growing team as Self-Employed Mortgage & Protection Advisers. Whether you're already CeMAP qualified, newly qualified with no practical experience, or looking to enter the industry and gain your qualifications, we provide everything you need to build a successful and rewarding career. The Opportunity As a Self-Employed Mortgage & Protection Adviser, you'll help clients achieve their homeownership and financial goals through expert mortgage and protection advice. You will advise clients on: • Residential Mortgages, • Remortgages, • First-Time Buyer Mortgages, • Buy-to-Let Mortgages, • Life Insurance, • Critical Illness Cover, • Income Protection, • Family Protection Solutions With the flexibility of self-employment, you'll have complete control over your diary, your earnings, and the growth of your business. New to the Industry? Full Training & Support Provided For candidates who do not yet hold their CeMAP qualification, we provide: Structured training and development Mentoring from experienced advisers A clear pathway into mortgage and protection advice Already CeMAP Qualified but Lack Practical Experience? Many newly qualified advisers struggle to find a business willing to invest in their development. We specialise in turning qualified candidates into successful advisers through comprehensive hands-on training, including: Mortgage broking skills and real-world client advice Lender criteria knowledge and research Sourcing system training Compliance and regulatory guidance Fact-finding and recommendation processes Sales training and client conversion techniques Case packaging and submission Lead management and relationship building Business development and self-employed success strategies Ongoing coaching and mentoring What We Offer Self-employed opportunity with unlimited earning potential Freedom and flexibility to manage your own time Full training and continuous professional development Access to industry-leading systems and support Dedicated compliance guidance Experienced mentoring and business coaching A supportive environment designed to help you succeed The opportunity to build a valuable long-term business Clear Career Progression We don't just help advisers become successful mortgage and protection specialists—we help them build long-term careers in financial services. Successful advisers will have the opportunity to progress into becoming Financial Advisers, with support towards further qualifications, professional development, and advanced advice opportunities. This creates a genuine career pathway from: Mortgage & Protection Adviser Financial Adviser allowing you to expand your expertise, increase your earning potential, and provide clients with a broader range of financial planning solutions. Who We're Looking For We are seeking individuals who are: • Hungry for success, • Self-motivated and disciplined, • Entrepreneurial in mindset, • Professional and client-focused, • Strong communicators, • Ambitious and driven to achieve their goals, • Committed to personal and professional growth Experience in sales, estate agency, banking, recruitment, customer service, or financial services is advantageous but not essential. Why Join Us? This is more than just a role—it's an opportunity to build your own business with the backing, training, and support of an experienced and successful organisation. If you're looking for flexibility, unlimited earning potential, industry-leading development, and a clear pathway to becoming a Financial Adviser, we'd love to hear from you. Apply today and take the first step towards a rewarding career as a Self-Employed Mortgage & Protection Adviser.

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times.Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

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South West Steel Buildings Ltd

Self-Employed Sales Executive – Steel Buildings

2 months ago

Full-time

London

Self-Employed Sales Executive – Steel Buildings About South West Steel Buildings South West Steel Buildings Ltd is a growing supplier of British-manufactured steel buildings, providing solutions for the agricultural, commercial and industrial sectors. We supply buildings ranging from agricultural storage buildings and workshops through to industrial units and larger commercial projects. As we continue to grow, we are looking for a motivated and commercially minded Self-Employed Sales Executive to generate new business and develop their own customer base. This is a self-employed, commission-only opportunity with no basic salary. Commission is uncapped and directly linked to sales generated. The Opportunity This role would suit an experienced salesperson who wants the freedom of self-employment combined with the earning potential of selling high-value products. You will be responsible for identifying and developing your own sales opportunities, with potential customers including: • Farmers and agricultural businesses, • Agricultural contractors, • Property developers, • Builders and construction companies, • Commercial property owners, • Industrial businesses, • Landowners and investors Projects can range from smaller workshops and storage buildings through to substantial agricultural and industrial developments. You don't necessarily need previous steel-building experience. Experience within agriculture, construction, building materials, machinery, property or high-value B2B sales would be particularly beneficial. Product and technical support will be provided by South West Steel Buildings. Commission 5% commission on qualifying net sales generated by you, excluding VAT. There is no commission ceiling. For illustration: £25,000 project = £1,250 commission £50,000 project = £2,500 commission £100,000 project = £5,000 commission These examples illustrate the commission calculation only and are not guaranteed earnings. Full commission terms, including when commission becomes payable, will be provided as part of the Sales Agent Agreement. What You'll Be Doing Your primary responsibility will be generating new business for South West Steel Buildings. This may include: • Prospecting and identifying potential customers, • Telephone-based business development, • Developing relationships with farmers, builders and developers, • Networking within the agricultural and construction industries, • Following up prospective projects, • Discussing initial building requirements with customers, • Maintaining relationships with prospective customers, • Developing repeat and referral business, • Working alongside SWSB to progress opportunities from initial enquiry through to order You will not be expected to carry out structural design or engineering calculations. Our team and manufacturing partners will provide support with building design, specifications, drawings and quotations where required, allowing you to concentrate on developing relationships and winning business. Who We're Looking For We're particularly interested in people who are confident speaking to business owners and decision-makers. You may already have experience selling: • Agricultural machinery or equipment, • Building materials, • Roofing or cladding, • Steel or structural products, • Commercial construction products, • Industrial products, • Property or construction services However, attitude and sales ability are more important than having worked specifically within the steel-building industry. You'll need to be: • Confident generating your own opportunities, • Comfortable with telephone prospecting and cold calling, • Able to build long-term customer relationships, • Self-motivated and organised, • Commercially minded, • Comfortable working independently, • Professional when representing South West Steel Buildings Why Work With SWSB? This isn't about selling hundreds of low-value products every month. Steel buildings are high-value purchases, meaning individual successful projects can generate substantial commission. You'll have access to: • British-manufactured steel building systems, • Competitive pricing, • Fast quotation capabilities, • Technical and design support, • Agricultural, commercial and industrial markets, • Supply-only and supply-and-erect solutions, • High-value project opportunities, • Uncapped 5% commission Most importantly, we're looking for someone who wants to build a territory and customer base over the long term, rather than simply work through a list of leads. Important – Self-Employed Position This is a self-employed, commission-only sales opportunity. There is no basic salary or guaranteed level of earnings. The successful applicant will operate on a self-employed basis and will be responsible for their own tax, National Insurance and other obligations associated with self-employment. Commission and lead ownership arrangements will be clearly defined within a written Sales Agent Agreement before commencing. If you're an experienced salesperson who enjoys developing your own business, building relationships and earning directly from the results you produce, we'd like to hear from you.

Remote SDR – Work When You Want & Earn on Commission

Sales Development Representative (SDR) Remote | Flexible Hours | Commission Only Overview We are looking for ambitious, confident, and motivated Sales Development Representatives (SDRs) to join YourSiteSimple (YSS) on a commission-only, fully remote basis. This is an ideal opportunity for someone looking to earn additional income without being tied to a traditional 9–5 schedule. You choose when you work, where you work, and how much time you want to put in. There are no fixed shifts or minimum working hours. Work around your existing job, studies, business, family commitments, or other responsibilities. Whether you want to work a few hours a week or dedicate significantly more time, the flexibility is yours. Your role is simple: identify businesses that could benefit from a better website, start conversations with decision-makers, and generate qualified sales opportunities for YSS. The more opportunities and business you generate, the more you can earn. This is a performance-driven role with no fixed earnings ceiling. What You'll Do • Prospect for businesses that could benefit from professional website design and digital solutions, • Make outbound calls and send emails to potential clients, • Speak with business owners, directors, and other decision-makers, • Introduce YSS and explain how our services can help their business, • Identify businesses with outdated, ineffective, or non-existent websites, • Qualify potential clients based on their needs and suitability, • Book qualified sales meetings for the YSS sales team, • Follow up with prospects and maintain your sales pipeline, • Record prospect information and activity using our CRM and sales tools, • Consistently generate new sales opportunities Why Join YSS? 100% Remote Work from anywhere in the UK. No office, no commute, and no need to travel to a workplace. All you need is a laptop, phone, and reliable internet connection. Work When You Want There are no fixed shifts and no set working hours. Work mornings, evenings, weekends, or whenever suits you. Commission Only Your earning potential is directly linked to your results. The more successful opportunities you generate, the more you can earn. No Earnings Ceiling There is no fixed limit on your earning potential. Your income can grow alongside your performance. Work Around Your Life Perfect for students, people with existing jobs, freelancers, entrepreneurs, or anyone looking for a flexible additional income stream. Build Real B2B Sales Experience Develop valuable skills in cold calling, prospecting, lead generation, objection handling, qualification, and business development. Training & Support You'll receive guidance on YSS's services, prospecting approach, outreach methods, and sales process to help you get started. Progress With YSS High-performing SDRs may have opportunities to take on greater responsibility and progress into senior sales or business development positions as the company grows. Who We're Looking For • Confident and comfortable speaking to new people, • Ambitious and motivated by earning potential, • Strong verbal communication skills, • Comfortable making outbound calls, • Resilient and able to handle rejection, • Self-motivated and capable of working independently, • Organised and consistent with follow-ups, • Interested in sales, business, websites, or entrepreneurship, • Previous sales experience is beneficial but not essential, • Willing to learn, improve, and take feedback The Ideal Candidate You don't need years of sales experience to succeed in this role. What matters most is your attitude, confidence, consistency, and willingness to take action. If you're comfortable picking up the phone, speaking with business owners, handling rejection, and continuing to push yourself, you could do very well at YSS. Compensation Commission Only – Performance Based There is no fixed salary or hourly wage for this position. Earnings are based on successful results generated through your sales activity. You choose your hours. You work remotely. Your performance determines your earning potential. Who Is This Role Suitable For? This opportunity could be particularly suited to: • Students looking for flexible work, • People with an existing job looking for additional income, • Freelancers and self-employed individuals, • Aspiring sales professionals, • Entrepreneurs looking to develop their sales skills, • Experienced salespeople looking for additional commission opportunities, • Anyone who wants to work remotely and control their own schedule Ready to Get Started? If you're looking for a fully remote, flexible sales opportunity where you can work around your existing commitments and earn based on your performance, we'd love to hear from you. Apply today and start building your sales experience and earning potential on your own terms.

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