Contrata Personal

Trabajos head of customer success en Reino Unido

JKS Restaurants Holdings Ltd
Head Waiter / Waitress
hace 5 horas
£16.5–£18 por hora
Jornada completa
London
Head Waiter/Waitress - Ambassadors Clubhouse Salary - up to £18 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors ClubHouse are a seeking a Head Waiter/Waitress to join their team. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Head Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. Ambassadors Clubhouse is the UK’s first Punjabi restaurant to hold a Michelin star The Position As Head Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Head Waiter/Waitress or Senior Waiter/ Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group.
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Apex Hotel
Junior Sous Chef
hace 6 horas
£18.01 por hora
Jornada completa
Temple, London
Job Ref: 13212 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: £18.01 per hour plus excellent company benefits & share of service charge Contract type: Permanent Hours: Full Time Shift pattern: Flexible Hours per week: 40 Posted date: 15/06/2026 Closing date: 29/07/2026 Why Join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Junior Sous Chef in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Kitchen Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: This is a great time to join our team as a Junior Sous Chef you will assist in spearheading the culinary experience and assist in driving our approach in delivering a high-quality food offering. You will be results driven and you will assist the Head Chef and work closely with our supply chain partners, in house centralised services, and on property kitchen and front of teams to continue developing, researching, and implementing appropriate efficiency and quality changes across all outlets. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Main Responsibilities • Assist in the Management of all food and sundry costs through rigorous stock control measures, • Analyse, and present monthly profit and loss commentaries with follow on corrective activity as directed by the Head Chef, • Assist with Daily / weekly payroll and food cost analysis in accordance with forecasted and materialised revenue levels to ensure optimal performance with overspend corrected within the same trading period and as directed by the Head Chef, • Assist the Head Chef in developing a multi skilled culinary team that delivers cluster payroll flexibility with minimal tiers., • To be highly visible at key service periods focusing attention to detail on culinary delivery, • Maintain team focus on 'the Customer's need' with service personalisation About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Possess a sales and profit driven mentality, • Assists in Building and developing a guest centric team culture, • Ability to Identify and manage best resources to assist in achieving targets, • Food Safety Management and Professional Cookery qualification at level 2 or above, • Coaching, supporting, challenging mentality that delivers operational results, • Creates an open environment You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.
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Oblix
Restaurant Manager
hace 7 horas
Jornada completa
London
Restaurant Manager – Oblix at the Shard Located on the 32nd floor of The Shard, Oblix is a sophisticated, contemporary restaurant, split across two different spaces offering views across central London from East to West. Oblix West is a refined, urban dining space with open fire dining and a modern menu, where the cuisine matches the view Oblix East offers diners an eclectic mix of innovative dishes along with award-winning cocktails and afternoon tea. About the Role We are seeking an enthusiastic Restaurant Manager to join our vibrant team at Oblix at The Shard. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience from the moment they arrive. Our Restaurant Managers are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding Oblix's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Restaurant Manager • Previous experience as an Restaurant Manager, in a high-end, fast-paced restaurant, • Proven ability to lead and inspire a large team, • Eager to learn and develop both yourself and your team, • Excellent attention to detail, • Ability to multitask and prioritise The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can't do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining discounts across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Our Commitment to Inclusivity At Oblix, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you Working at Oblix offers more than just a job—it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence It's a place where passion meets opportunity, and where every team member is valued for their contribution
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Apex Hotel
Restaurant & Bars Manager
hace 10 horas
£36500 anual
Jornada completa
Temple, London
Job Ref: 13168 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 29/05/2026 Closing date: 12/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as the Restaurant and Bars Manager in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As Restaurant and Bars Manager with Apex Hotels,you will possess excellent attention to detail, be creative and innovative with the vision to capitalise on sales opportunities. You will be committed to building and developing the team. You will pride yourself on creating an exceptional experience for our customers, ensuring that the highest level of customer care is delivered by the team. You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example. As Restaurant and Bar Manager you will be responsible for ensuring the team deliver excellent guest satisfaction. Your responsibilities will include: • Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas., • Responsible for the day to day operation of the Restaurant and bar; incorporating breakfast, lunch and dinner service, room service and also catering for larger parties., • Maximising sales, profits and customer satisfaction., • Controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's., • Recruitment and staff training, • Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods., • Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel. Starting the Journey On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bars Manager. With this in mind, we are looking for a Restaurant and Bars Manager who: • Experience at management level in the Food/Bar service sector., • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service., • Previous experience in recruitment, coaching, training and performance management of staff., • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If this is you, click apply, we look forward to hearing from you ! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.
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Oblix
Waiter/Waitress
hace 9 horas
$14.71–$17.21 por hora
Jornada completa
London
Waiter/ Waitress – Oblix at the Shard Located on the 32nd floor of The Shard, Oblix is a sophisticated, contemporary restaurant, split across two different spaces offering views across central London from East to West. Oblix West is a refined, urban dining space with open fire dining and a modern menu, where the cuisine matches the view Oblix East offers diners an eclectic mix of innovative dishes along with award-winning cocktails and afternoon tea. About the Role We are seeking an enthusiastic Waiter/ Waitress to join our vibrant team at Oblix at The Shard. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience from the moment they arrive. Our Waiters are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding Oblix's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Waiter/ Waitress • Previous experience as a Waiter/ Waitress in a high-end, fast-paced restaurant, • Proven ability to lead a section and support your team, • Eager to learn and develop both yourself and your team, • Excellent attention to detail, • Ability to multitask and prioritise The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can't do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining discounts across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Our Commitment to Inclusivity At Oblix, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you Working at Oblix offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence It's a place where passion meets opportunity, and where every team member is valued for their contribution
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Whelans pubs
Entrevistas hoy
General Manager
hace 1 día
£40000–£45000 anual
Jornada completa
London
About the Role We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. The successful candidate will be responsible for delivering exceptional customer experiences, driving sales, managing a high-performing team, and ensuring the venue operates efficiently, safely, and profitably. Key Responsibilities Oversee all aspects of pub operations, including bar, food service, events, and customer service. Lead, motivate, and develop a team of managers, supervisors, and front-line staff. Recruit, train, schedule, and performance-manage employees. Maintain high standards of service, cleanliness, and presentation throughout the venue. Monitor financial performance, including sales, labour costs, stock control, and profitability. Manage budgets and implement strategies to achieve revenue and profit targets. Ensure compliance with licensing laws, health and safety regulations, and company policies. Handle customer feedback and resolve issues professionally and effectively. Plan and execute promotions, events, and local marketing initiatives to increase footfall and revenue. Build strong relationships with suppliers and the local community. Requirements Proven experience as a General Manager, Pub Manager, or Hospitality Manager. Strong leadership and people-management skills. Excellent communication and customer service abilities. Sound financial and commercial awareness. Experience managing stock, budgets, and labour costs. Knowledge of licensing regulations and health & safety requirements. Ability to thrive in a fast-paced environment and make effective decisions under pressure. Personal Licence Holder (preferred but not essential). What We Offer Competitive salary and bonus scheme. Opportunities for career development and progression. Staff discounts and employee benefits. Supportive and dynamic working environment. Ongoing training and professional development. Ideal Candidate You are a hands-on leader with a passion for hospitality, a strong commercial mindset, and a track record of creating outstanding customer experiences. You inspire teams to perform at their best and are committed to delivering operational excellence while growing the business.
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Caffe Concerto
Head Waiter / Waitress
hace 2 días
£13.46–£15 por hora
Jornada completa
London
Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person
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Apex Hotel
Private Dining & Events Manager
hace 3 días
£36511.44 anual
Jornada completa
London
Job Ref: 13208 Branch: The Lampery - Seething Lane Location: The Lampery, London Salary/Benefits: Excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Flexible Hours per week: 40 Posted date: 12/06/2026 Closing date: 26/07/2026 Why Join Apex Hotels ? You'll receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties. • Assist your F&B Manager in the Delivery of outlet profit targets:, • By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints, • Ensuring engaging upselling techniques are implemented in order to increase sales, • Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues, • Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results, • Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction, • To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy, • Collaborative work with the events department, • Review of all feedback post Private Dining & Events functions, • Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value. Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds, • Ensure private dining rooms are always set to the highest standards, • meet and greet event organisers and guests to ensure all needs are taken care of Starting the Journey On your first day you'll begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we're looking for a Private Dining & Events Manager who: • Provide clear and influencing communicator able to interact at all levels, • Loves great customer service and an eye for standards, • Possesses a sales, service and profit driven mentality, • Builds and develops a guest centric team, • Experience at management level in the Food/Bar service sector., • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service., • The ability to lead and motivate a team of Supervisors and Assistants in service delivery., • Previous experience in recruitment, coaching, training and performance management of staff., • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you, click apply, we look forward to hearing from you !
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CodeCasa Studios Ltd
Head of Sales
hace 4 días
Jornada completa
London
CodeCasa Studios builds powerful tools for ecommerce businesses, online merchants, and WordPress/WooCommerce store owners. Our flagship products include Casa Signals — a comprehensive analytics, customer intelligence, SMS/email automation, and revenue recovery platform for WooCommerce — along with Casa Payments and other digital tools designed to help businesses grow revenue, improve conversions, and operate more efficiently. We’re looking for a confident, driven Head of Sales to join our early-stage team and play a pivotal role in scaling the company. This is a high-impact position for someone who thrives in a fast-paced startup environment and is passionate about helping ecommerce businesses succeed. The Role You will lead our sales efforts end-to-end — from lead generation to closing deals and building long-term customer relationships. You’ll be the face of CodeCasa Studios, introducing Casa Signals, Casa Payments, and our growing suite of products to ecommerce brands, WooCommerce store owners, agencies, and online merchants. This is an ideal role for a motivated sales professional who enjoys outbound sales, running demos, building trust with decision-makers, and consistently closing deals. Responsibilities • Generate a consistent pipeline of qualified leads through outbound email, LinkedIn outreach, cold calling, networking, and strategic partnerships., • Sell Casa Signals and Casa Payments to WooCommerce and WordPress store owners, as well as other CodeCasa products to suitable businesses., • Book and deliver compelling product demos, clearly articulating the value around revenue recovery, advanced analytics, marketing automation, and operational efficiency., • Manage the full sales cycle: follow up with prospects, handle objections, negotiate, and close deals., • Maintain accurate records and pipeline visibility in the CRM., • Collaborate with the product and marketing teams by sharing customer feedback, objections, and market insights., • Identify and develop partnership opportunities with ecommerce agencies, WordPress developers, and industry consultants., • Continuously refine sales scripts, pitches, objection handling, and processes to improve performance. What We’re Looking For • Proven sales experience (ideally in SaaS, ecommerce, payments, marketing software, or digital tools)., • Confidence communicating with business owners and decision-makers., • Strong written and verbal communication skills., • Self-motivated with a strong work ethic and target-driven mindset., • Comfortable with outbound sales, cold outreach, and consistent follow-up., • Ability to quickly understand software products and explain complex features in simple, benefit-focused terms., • Experience selling to ecommerce or WooCommerce businesses is a strong advantage. Nice to Have • Familiarity with WordPress, WooCommerce, Shopify, or other ecommerce platforms., • Experience selling payment solutions, marketing automation, or analytics tools., • Existing network in the ecommerce, agency, or merchant space., • Experience using CRM systems, cold email tools, and LinkedIn Sales Navigator., • Ability to create sales collateral, outreach sequences, or proposals. What Success Looks Like • Consistently generating qualified leads and booking relevant demos each week., • Meeting or exceeding revenue targets through new customer acquisitions., • Building a clean, well-managed sales pipeline with strong CRM discipline., • Delivering valuable feedback that helps shape product direction and marketing messaging. This position is remote and you may be required to travel around the UK & even Europe depending on the business needs to close deals and meet with clients.
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JKS Restaurants Holdings Ltd
Waiter / Waitress
hace 4 días
£14–£14.5 por hora
Jornada parcial
London
Waiter/Waitress - Hoppers Soho Salary - Up to £14.50 ph Schedule - Part Time Experience - Previous experience in a quality restaurant Hoppers Soho are seeking a Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Awarded a Michelin Bib Gourmand in 2016, Hoppers is inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: • Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group.
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Nice London Limited
Telesales Agent
hace 4 días
£26000–£40000 anual
Jornada completa
London
Job Overview We are looking for a motivated and results-driven Telesales Agent to join our team. The successful candidate will be responsible for contacting potential and existing customers by phone, promoting products or services, generating sales opportunities, and achieving sales targets while delivering excellent customer service. Key Responsibilities -⁠ ⁠Make outbound calls to prospective and existing customers. -⁠ ⁠Promote and sell products or services over the phone. -⁠ ⁠Identify customer needs and recommend suitable solutions. -⁠ ⁠Follow up on leads and maintain regular customer contact. -⁠ ⁠Handle customer inquiries and objections professionally. -⁠ ⁠Achieve daily, weekly, and monthly sales targets. -⁠ ⁠Accurately record customer interactions and sales activities in the CRM system. -⁠ ⁠Maintain product knowledge and stay updated on company offerings. -⁠ ⁠Build and maintain positive customer relationships. -⁠ ⁠Collaborate with team members and management to improve sales performance. Requirements -⁠ ⁠Previous experience in telesales, telemarketing, customer service, or sales is preferred. -⁠ ⁠Excellent verbal communication and listening skills. -⁠ ⁠Strong persuasion and negotiation abilities. -⁠ ⁠Confidence in making outbound calls and handling objections. -⁠ ⁠Ability to work towards and achieve sales targets. -⁠ ⁠Basic computer skills and familiarity with CRM software. -⁠ ⁠Strong organizational and time-management skills. -⁠ ⁠Positive attitude and self-motivation. Desired Skills -⁠ ⁠Sales closing techniques. -⁠ ⁠Relationship-building skills. -⁠ ⁠Problem-solving abilities. -⁠ ⁠Resilience and persistence. -⁠ ⁠Professional telephone manner. Performance Indicators -⁠ ⁠Number of calls made. -⁠ ⁠Conversion rate. -⁠ ⁠Sales revenue generated. -⁠ ⁠Lead qualification rate. -⁠ ⁠Customer satisfaction and retention. Benefits -⁠ ⁠Competitive salary. -⁠ ⁠Performance bonuses. -⁠ ⁠Training and career development opportunities. -⁠ ⁠Supportive team environment. Job Type: Full-time
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Cherryred Recruitment
Assistant Manager
hace 4 días
£32–£35 anual
Jornada completa
Londres
Location: Soho, Central London (W1), W1D Salary: From £32,000 to £35,000 per annum Plus bonus plus amazing perks clear Are you a driven, people-focused leader ready to step up in a fast-paced, high-volume restaurant environment? We’re looking for an ambitious Assistant Manager to support the day-to-day running of an exciting and rapidly growing hospitality concept in London. In this role, you’ll work closely with the management team to deliver smooth operations, inspire and develop your team, and ensure every guest enjoys an outstanding experience in a vibrant, energetic setting. This is a fantastic opportunity to grow your leadership skills while making a real impact on site performance and culture. Be part of a fast-growing, forward-thinking brand with big plans Competitive salary plus bonus and attractive benefits package Clear progression opportunities with ongoing training and development A chance to influence team culture and help shape the success of your site Who we’re looking for in Assistant Manager: Experience in a supervisory or junior management role within QSR or casual dining A natural leader who can motivate, coach, and support a high-performing team Commercially aware with a strong focus on driving sales and results Calm under pressure and thrives in a fast-paced, high-energy environment Passionate about hospitality and delivering exceptional customer experiences If you’re ready to take the next step in your career, lead from the front, and be part of an exciting growth journey, apply today and make your mark!
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Urban Greens
Kitchen Manager
hace 4 días
£29000–£30000 anual
Jornada completa
London
Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 6 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! The role We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities • Train and lead kitchen team., • Ensure stock levels maintained managing cost of goods, • Inventory management by ordering correct stock, • Control costs, including food and labour, to maximise profitability., • Oversee inventory management, including ordering and stocking supplies., • Monitor food quality and maintain optimal inventory levels., • Ensure compliance with health and safety regulations., • Manage daily operations in the kitchen, • Maintain cleanliness and hygiene standards., • Monitor supplier performance and evaluate product quality., • Foster a positive work environment and motivate staff., • Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits • A generous 50% discount at any Urban Greens location., • Complimentary meal during your shift., • 28 days of annual leave., • Opportunities for skill development and career advancement—promotions await you!, • Competitive salary.
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Big Mamma Group
Assistant Manager
hace 5 días
£56229 anual
Jornada completa
London
Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 35 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Assistant Manager in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as an Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Permanent contract., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma
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Hosco
Bar manager 2
hace 5 días
Jornada completa
London
Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.
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Blank Street Coffee
Shift Lead | Westfield White City
hace 6 días
Jornada completa
London
About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK
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Apex Hotel
Hotel Operations Manager (London Cluster)
hace 6 días
£65000–£66788 anual
Jornada completa
Temple, London
Job Ref: 13186 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 on 2 Off Hours per week: 40 Posted date: 04/06/2026 Closing date: 18/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as an Operations Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our senior management team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role overview: This is a highly visible role and as the daily face of the Hotel, you will be responsible for overseeing the continual development and delivery of our Apex Brand Values, our guest journey, our brand standards, cost controls, Hotel's profitability, Health & Safety, Sustainability, & Team culture. This role will involve operational coverage across a seven-day week rota, as required by the business. Your main responsibilities are for your home base, though you will be required to operate across our 2 London Hotels, as directed by the Hotel Manager for London, and the Regional General Manager, England. You may also be required to assist and support at our sister property in Bath Spa, as and when requested by the Hotel Manager, London & Regional General Manager, England. Key Responsibilities Customer centricity • To be highly visible at key operational times to ensure the drive and enhancement of the customer experience, • Maintain Team focus on 'the Customer's need', individualising and personalising service where possible and encouraging Team initiative, • Ownership of the full in stay and post stay customer service lifecycle, continually reviewing where improvements can be made and following up on customer feedback and addressing service gaps, • Ensure the highest cleanliness standards across all hotel's areas Growth & profitability • Collaborate with HOD's and Sales to support in following up customer lead opportunities and actively grow the business, • Work with HOD's to ensure that teams are upskilled and multiskilled in line with business requirements, • Analysis of daily / weekly payroll costs in accordance with forecasted and materialised revenue levels to ensure optimal staffing deployments are managed with overspend corrected within the same trading period, • Ensure effective holiday/sickness/absence management Employer of choice • In line with company initiatives, deliver and initiate regular team recognition, • Develop and coordinate a community / social calendar of events for cluster teams, • Support the delivery of regular company wellness initiatives Strategy delivery • Ensure F&B strategies, Menu implementation, packages and promotions are delivered on time, and that strategies are simplified, understood, and communicated through to all teams, ensuring delivery of Revenue targets, • Create and ensure a "Sales Team mentality" across all departments (Upselling, cross selling), • Continuously look for and action cost saving strategies, • Ensure that all operations are running smoothly in tandem with one another Company Policy and Risk Management • Ensure all legislative standards of performance are adhered to i.e. Health and Safety, Fire and Food Safety, IT and Accounting Compliance and HR procedures, • Collaborate with Risk and Compliance division to ensure all required training is delivered within timeframes required Making a difference • Implement and coordinate initiatives across the cluster in line with the 'giving something back' company charter, • Ensure ownership and accountability of our Sustainability Agenda across all departments About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will: • Maintain and enhance a guest and team centric culture, • Communicate effectively at all levels both verbally and in writing, • Influence and inspire confidence, • Demonstrate a coaching, supporting and challenging mentality that delivers operational results, • Build effective and productive relationships (internal & external), • Create an open environment, • Identify and manage best resources to achieve targets, • Translate strategies into practical plans You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.
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Blank Street Coffee
Shift Leader | Notting Hill Gate
hace 6 días
Jornada completa
London
About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK
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Hosco
Executive Housekeeper
hace 7 días
Jornada completa
London
Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr
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Blank Street Coffee
Shift Leader | London
hace 6 días
Jornada completa
London
About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK
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Krobahn Ltd
Field Sales Representative
hace 7 días
£28000–£35000 anual
Jornada completa
Wembley
We are looking for a candidate to cover the already mature sales area of Greater London and its surrounding areas. Position Overview: We are seeking a dynamic and results-driven Field Sales Representative to join our expanding team in the Greater London region. The successful candidate will play a crucial role in establishing and growing our customer base, representing our brand with professionalism and enthusiasm. Candidates should be I.T. competent with a willingness to self-learn and the ability to problem solve. Responsibilities: • Field based prospecting, pitch, and secure new business with plumbing merchants, builders merchants, and DIY stores covering Greater London and surrounding areas including Slough, Luton, & Hartfordshire., • Build and maintain strong relationships with clients, understanding their needs and providing effective solutions, managing client accounts & orders., • Show motivation, efficiency, initiative and the use of CRM reporting., • Account and credit management for customer accounts, • Utilise your own vehicle for travel within the region, ensuring timely and efficient coverage., • Collaborate with the existing sales team and head office to ensure cohesive strategies and brand representation. Requirements: • Reside within the Greater London region., • Possess a personal mobile phone for job-related communication., • Hold a valid driving license and have full access to a vehicle in good working order for work-related travel., • Must have previous sales experience, particularly in dealing with plumbing/builders merchants and DIY stores., • Ability to maintain CRM systems & process orders on web-based order processing system., • Proven ability to work independently and meet sales targets. Compensation: £28,000 - £35,000 The role provides benefit of; car allowance, car maintenance allowance, mobile phone allowance and commission for sales generated within your region. 20 days annual leave + 8 days bank holidays + company paid Christmas closure (approximately 8-10 days). Application Process: Interested candidates are required to submit their resume along with a cover letter highlighting relevant experience. Shortlisted applicants will be required to pass an initial phone interview followed by a competency test as part of the selection process. Join Krobahn and be a key player in expanding our presence in the Greater London region. Apply now to be part of our growing success!
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The M Kitchen (The Meze)
Head Chef
hace 9 días
Jornada completa
Bexleyheath
We are seeking an experienced and passionate individual to join The M Kitchen (The Meze), a busy modern Turkish restaurant with a twist in Bexleyheath, as our Head Chef. This is a significant opportunity for a talented chef with strong Turkish grill and charcoal cooking expertise, ready to take full control of kitchen operations and drive our culinary vision forward. As Head Chef, you will be the heart of our kitchen, responsible for managing all culinary aspects, maintaining exceptional food quality, leading and inspiring the team, and ensuring seamless day-to-day operations in a dynamic environment. Key Responsibilities include: • Overseeing all kitchen operations and service delivery., • Leading, training, and motivating the kitchen team to achieve excellence., • Upholding and elevating high standards of food quality, presentation, and consistency., • Managing stock control, efficient ordering, and fostering strong supplier relationships., • Ensuring strict adherence to food safety, hygiene, and HACCP compliance., • Controlling kitchen costs and actively minimising waste., • Developing and maintaining authentic Turkish menu standards, reflecting our modern twist., • Collaborating closely with management to enhance efficiency and customer satisfaction. Essential Requirements: • Proven experience as a Head Chef or Senior Sous Chef., • Strong, demonstrable experience in Turkish grill and charcoal cooking., • Excellent knowledge of traditional Turkish cuisine and modern cooking methods., • Outstanding leadership and kitchen management skills., • Ability to thrive under pressure in a fast-paced environment., • Comprehensive understanding of food safety and hygiene regulations., • A reliable, organised, and hands-on approach to kitchen leadership. Working hours are structured as follows: • Monday to Thursday: From 5:00 PM, • Friday, Saturday & Sunday: From 12:00 PM This role is based in Bexleyheath, South East London, an area well-served by excellent transport links from across London. We offer a competitive salary based on your experience, complemented by performance incentives for the right candidate. If you are an experienced Turkish grill chef eager to take ownership of a vibrant kitchen and make a tangible impact on our success, we encourage you to apply.
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Regista Football
Football Coach
hace 11 días
£5–£15 por hora
Jornada parcial
London
Football Partner Network Representative (Commission-Based, Remote) About Regista Football Regista Football is a premium football brand focused on delivering high-performance footballs to clubs, academies, schools, colleges, universities, and football organisations across the United Kingdom. Our footballs are engineered to FIFA certification standards and designed to provide exceptional durability, consistent performance, and professional-level feel at an accessible price point. As we continue to expand, we are seeking well-connected individuals to join the Regista Football Partner Network. About the Opportunity This is a commission-based commercial partnership opportunity designed for individuals with established relationships within football, education, and sports environments. This is not a traditional sales role. Instead, the position focuses on identifying football organisations that regularly purchase footballs and introducing them to Regista Football. Once an introduction is made, our team manages the entire process including quotations, pricing, order processing, fulfilment, logistics, and customer support. Partners earn commission for successful introductions and continue to receive recurring commission on qualifying repeat purchases. Key Responsibilities • Identify football clubs, academies, schools, colleges, universities, leagues, and tournament organisers that regularly purchase footballs, • Build and maintain relationships with key decision-makers, • Introduce qualified organisations to Regista Football, • Gather basic information regarding football requirements and purchasing needs, • Identify opportunities for ongoing partnership development within your network, • Act as a trusted representative of the Regista Football brand What We Offer • Up to 10% commission on qualifying orders, • 12 months recurring commission on repeat purchases from referred organisations, • Fully remote and flexible working, • No sales targets or quotas, • No financial investment required, • No responsibility for stock, logistics, fulfilment, or payment collection, • Opportunity to monetise existing football and educational networks, • Long-term partnership potential with a growing football brand Who We're Looking For We are particularly interested in hearing from: • Football coaches, • Club secretaries, • Academy directors and staff, • League officials, • Tournament organisers, • PE teachers and Heads of PE, • Sports development professionals, • Individuals with established football or educational networks Important Information This is a commission-based partnership opportunity and does not provide a fixed salary. Success in this role is driven by the strength of an individual's network and ability to introduce organisations that regularly purchase football equipment. If you have strong connections within football and would like to create a recurring income stream through those relationships, we would welcome your application.
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Conosco
Business Development Associate
hace 11 días
Jornada completa
London
Business Development Associate Location: London (Fully Onsite) Department: Commercial / Sales Reports to: Commercial Team Lead Join Conosco and Help Businesses Transform Through Technology At Conosco, we help ambitious organisations unlock the full potential of technology through managed IT services, cloud solutions, cybersecurity, business continuity, and digital transformation expertise. We are looking for a driven, ambitious, and commercially minded Business Development Associate to join our growing Commercial Team. This is an exciting opportunity for someone who thrives on building relationships, opening doors, creating opportunities, and making a direct impact on business growth. This is not a traditional sales development role. You'll be trusted to engage decision-makers, run discovery conversations, develop opportunities, and progress deals through the sales cycle. Working alongside experienced sales and technical specialists, you'll play a key role in helping organisations solve real business challenges through technology. If you're motivated by targets, enjoy speaking with senior business leaders, and want a clear pathway into a Business Development Manager role, we'd love to hear from you. What You'll Be Doing: Generate New Business Opportunities • Identify and engage organisations that fit Conosco's ideal customer profile, • Build and maintain a healthy pipeline of SMB and mid-market prospects, • Research target organisations and key decision-makers, • Create and execute strategic outreach campaigns Drive Outbound Sales Activity You'll be responsible for creating new opportunities through: • Cold calling, • Email outreach, • LinkedIn networking and social selling, • Event follow-up and networking activities, • Marketing campaign engagement Your objective will be to secure meetings with senior stakeholders, including: • Managing Directors, • CEOs, • Finance Directors, • IT Managers, • Heads of Technology, • Operations Leaders Conduct Discovery & Qualification Meetings You'll lead meaningful conversations to understand: • Current IT environments and support models, • Cybersecurity risks and challenges, • Cloud adoption and transformation plans, • Business growth objectives, • Operational pain points and inefficiencies You'll qualify opportunities and determine how Conosco's services can deliver measurable value. Position Technology Solutions Develop expertise across our core service portfolio, including: • Fully Managed IT Support, • Co-Managed IT Services, • Cybersecurity Solutions, • Microsoft 365 & Azure Cloud Services, • Backup & Disaster Recovery, • Business Continuity Solutions, • Mobile Communications You'll confidently communicate the commercial and operational benefits of our solutions to prospective clients. Support Proposal Development & Sales Progression • Work alongside technical specialists to develop tailored solutions, • Assist in preparing commercial proposals and recommendations, • Present solutions to prospective customers, • Progress opportunities through the sales cycle, • Manage smaller opportunities through to close Collaborate Across the Business You'll work closely with: • Marketing Teams, • Technical Consultants, • Pre-Sales Specialists, • Service Delivery Teams, • Senior Sales Leadership Ensuring prospects experience a seamless journey from initial engagement through to onboarding. Manage Your Pipeline • Maintain accurate CRM records, • Track sales activity and performance metrics, • Report on pipeline development and opportunities, • Forecast potential revenue generation, • Consistently work towards and exceed sales targets What We're Looking For Essential Experience • Experience in sales, business development, lead generation, or account management, • Proven ability to generate and develop new business opportunities, • Experience conducting outbound prospecting activities, • Strong communication and presentation skills, • Confidence engaging senior decision-makers, • Excellent relationship-building abilities, • Strong organisational and pipeline management skills, • CRM experience and sales process discipline Personal Attributes We're looking for someone who is: ✔ Ambitious and career-focused ✔ Confident and resilient ✔ Highly motivated by success and achievement ✔ Naturally curious and consultative ✔ Commercially aware and business-minded ✔ Energetic and proactive ✔ Competitive and target-driven ✔ Passionate about building relationships Most importantly, you'll be someone who enjoys creating opportunities and helping clients solve business challenges through technology. Why Join Conosco? Career Progression That Rewards Performance This role offers a genuine pathway into a Business Development Manager position. From day one, you'll be trusted to: • Own your pipeline, • Develop opportunities independently, • Engage senior stakeholders, • Contribute directly to revenue growth As your success grows, you'll progress into larger opportunities, increased deal ownership, and greater strategic responsibility. High performers can expect accelerated career progression into senior commercial roles, with opportunities to influence go-to-market strategy, lead key client engagements, and mentor future team members. What Success Looks Like In your first 12 months, you'll be: • Building a strong pipeline of qualified opportunities, • Creating meaningful relationships with decision-makers, • Consistently exceeding activity and opportunity targets, • Contributing directly to new business revenue, • Becoming a trusted advisor to prospective clients, • Positioning yourself for promotion into a Business Development Manager role Ready to Build Your Sales Career? If you're a motivated sales professional looking for an opportunity where your effort directly impacts your success, and you want to develop your career within a growing technology business, we'd love to hear from you. Apply today and become part of a team that's helping businesses achieve more through technology
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Private
Assistant General Manager (AGM)
hace 12 días
£13 por hora
Jornada completa
London
If you have always wanted to run a pub in Central then this opportunity is for you. It's live in, too, minutes from Oxford Circus. You may already be an AGM looking to run their own pub within 6 months. With this job you can do that. Or you may have at least 2 years front of house pub experience in a busy environment looking for the next step up. We can provide the training help and support for both. This role offers an exciting opportunity for people with a passion for a traditional pub offering. The successful candidate will be responsible for ensuring exceptional customer experience, managing staff, and maintaining high standards of our beer, and of food safety and quality. The position includes live-in accommodation, providing a unique chance to immerse yourself fully in everything Central London has to offer. Duties • Run the pub when the GM is not around., • Supervise and support team members, including front-of-house and kitchen staff, • Assist in managing daily food operations, ensuring smooth service delivery., • Manage all elements of the beer, wine and spirits cellar., • Oversee food preparation and cooking processes to maintain quality standards., • Ensure compliance with food safety regulations and hygiene practice., • Lead by example in delivering outstanding hospitality and customer service, • Organise staff schedules, training sessions, and performance reviews, • Handle customer enquiries, complaints, and special requests professionally, • Maintain cleanliness and organisation of the service areas, • Support in organising events or special functions hosted at the venue Skills • Strong team management and leadership abilities, • Excellent organisational skills with the ability to multitask effectively, • Good communication skills to liaise with staff and customers alike, • Familiarity with hospitality industry regulations and best practices, • Ability to work under pressure while maintaining attention to detail This role is ideal for a motivated individual looking to fast track their career within the pub sector while enjoying the benefits of live-in accommodation. Candidates should possess a proactive attitude, a passion for delivering exceptional service, and relevant supervisory experience.
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MP Food Limited
General Manager
hace 14 días
£34000–£36000 anual
Jornada completa
London
Store Manager At Monty's, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for an experienced Store Manager to take full responsibility for the day to day operation and performance of the restaurant. This is a hands on leadership role for someone who understands what great operations look like and can consistently deliver high standards across customer service, food quality, food safety, health and safety, cleanliness, team management and financial performance. Reporting to the Operations Manager, you will be fully accountable for ensuring the restaurant operates efficiently, profitably and in line with Monty's standards every day. What you'll be doing • Taking full ownership of the restaurant and its daily performance, • Leading and managing the team to deliver excellent customer service on every shift, • Ensuring food is prepared, presented and served to company standards at all times, • Maintaining high standards of food safety, hygiene and health and safety compliance, • Managing labour costs and scheduling to ensure efficient staffing levels, • Monitoring sales, productivity and operational performance, • Managing stock ordering, deliveries, inventory and stock control, • Minimising waste and controlling food costs, • Ensuring the restaurant is fully prepared and service ready at all times, • Maintaining excellent standards of cleanliness, organisation and maintenance throughout the site, • Conducting daily checks and ensuring all operational procedures are followed correctly, • Managing team performance, attendance, training and development, • Supporting recruitment and onboarding of new team members, • Handling customer complaints professionally and resolving issues effectively, • Ensuring all opening, closing and cash handling procedures are completed accurately, • Delivering company KPIs and operational targets, • Working closely with the Operations Manager and providing regular updates on performance and operational challenges What we're looking for • Previous experience as a Store Manager, General Manager or Senior Manager within hospitality, fast casual or quick service restaurants, • Strong understanding of kitchen operations and customer service, • Proven experience managing labour, food costs and operational performance, • Excellent knowledge of food safety and health and safety requirements, • Strong leadership and people management skills, • Organised, reliable and highly accountable, • Calm under pressure and able to make decisions quickly, • Excellent communication skills, • Hands on approach and willingness to lead from the front, • Someone who takes pride in running an exceptional operation What you'll get • Competitive salary, • Staff meals on shift, • Ongoing training and development, • Supportive working environment, • Clear progression opportunities within the business, • The opportunity to play a key role in maintaining and driving operational excellence across the restaurant If you have a passion for hospitality, strong operational standards and the ability to lead a team to success, we'd love to hear from you.
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Martha's
Nail Salon Manager
hace 17 días
£38000–£45000 anual
Jornada completa
London
About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks
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SkyHaus
Commercial Manager
hace 20 días
£38000–£42000 anual
Jornada completa
London
The Marketing and Commercial Manager will be responsible for supporting the commercial growth, customer acquisition and business development activities of SkyHaus within the UK solar installation sector. The role will involve developing and implementing marketing strategies to promote the company’s residential and commercial solar installation services, identifying new business opportunities, supporting lead generation campaigns and strengthening relationships with customers, suppliers and commercial partners. The successful candidate will coordinate digital and offline marketing activities, assist with pricing and commercial proposals, conduct competitor and market research, prepare business reports and support management in expanding the company’s presence within the renewable energy market. Responsibilities will include managing customer enquiries, assisting with preparation of quotations and tender submissions, monitoring sales and marketing performance, supporting branding and social media activities, maintaining CRM and customer databases, coordinating promotional campaigns and analysing market trends within the solar and construction industries. The role will also involve liaising with installation teams, suppliers and external stakeholders to ensure effective communication and smooth operational coordination across ongoing projects. Applicants must possess strong communication, organisational and commercial skills together with the ability to manage multiple business functions simultaneously. Previous experience in marketing, commercial operations, business development, client relations or management within construction, renewable energy, engineering or related industries is highly desirable. Degree-level education and business-related qualifications are essential, particularly in management, international business, marketing or commercial management disciplines. The role requires strong analytical ability, reporting skills and confidence in supporting the strategic commercial growth of the business.
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Fable
Pub Assistant Manager
hace 26 días
Jornada completa
Richmond
Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.
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La Nonna Pasta Fresca
Restaurant Manager
hace 1 mes
£35000–£40000 anual
Jornada completa
Brixton, Lambeth
Job description We are looking for a super star experienced restaurant manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kitchen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a restaurant manager who will: • Be responsible for the day to day activities at the restaurant, • Lead, coach and develop a successful team who take pride in their work, • Set standards to consistently deliver the best quality food and outstanding service to all, • Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: • Be passionate about food and delivering a first class customer experience, • Have at least 3 years experience in a restaurant manager position, • Be an exceptional communicator, • Have a great work ethic that they can instil in others, • Have experience of leading a successful team in a fast paced environment, • Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus!
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The Tapa Republic
Supervisor
hace 1 mes
£14 por hora
Jornada completa
London
We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!
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Zaffran
Floor Manager
hace 1 mes
£13–£15 por hora
Jornada completa
London
Zaffran, an Indian restaurant with a decade of success in the Food and Beverage Industry, is seeking an experienced and dedicated individual to lead and oversee all aspects of its daily operations. The ideal candidate will bring 5-7 years of proven experience in restaurant supervision, demonstrating a strong track record of operational excellence and effective team management. Key responsibilities include ensuring seamless service delivery, maintaining high standards of customer satisfaction, and fostering a positive and productive working environment. Join our vibrant culinary team where hard work and dedication are valued.
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Babylon 76-78
Assistant Manager
hace 2 meses
£15–£18 por hora
Jornada completa
Copse Hill, London
We are seeking a motivated and experienced Assistant Manager to lead our team in a stylish Restaurant. The successful candidate will possess a genuine passion for exceptional customer service and a proactive approach to team management. You will be enthusiastic and driven to contribute to the Restaurant's success, playing a pivotal role in training our team to ensure they have the knowledge needed to delight our customers.
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Getoday Global Limited
Field Sales Executive (Part-Time, CCTV)
hace 2 meses
£12.75–£22.5 por hora
Jornada parcial
Ilford, Redbridge
We are a growing London-based CCTV installation service seeking a reliable and confident Field Sales Assistant to support our business expansion by engaging directly with local businesses. This is a field-based role focused on lead generation and customer engagement, where you will visit retail shops, restaurants, and commercial premises to introduce our CCTV services and generate interest for site visits and installations. No prior CCTV technical knowledge is required—training will be provided. This role is ideal for candidates with strong communication skills who are comfortable interacting with business owners face-to-face and generate leads. Key Responsibilities 1. Field Outreach & Business Development Visit assigned local areas and approach small-to-medium businesses (e.g., barbershops, grocery stores, restaurants, off-licences) Introduce our CCTV installation services in a professional and concise manner Identify potential customer needs (new installation or upgrade) 1. Lead Generation Collect accurate customer details including: Business name Contact number Address/location Secure interest and arrange appointments for site visits 1. Appointment Coordination Schedule or refer qualified leads to the operations team for follow-up Ensure all leads are genuine and meet minimum criteria for quotation 1. Reporting & Activity Tracking Maintain a daily record of: Number of businesses visited Conversations held Leads generated Provide updates at the end of each shift Performance Expectations Visit approximately 15–20 businesses per shift Maintain a professional and respectful approach at all times Generate consistent leads and contribute to overall sales targets Requirements Essential: Confident verbal communication and interpersonal skills Professional attitude and presentable appearance Ability to work independently in a field-based environment Comfortable walking and travelling locally within London Preferred (not mandatory): Previous experience in sales, promotions, or customer-facing roles Familiarity with local business environments What We Offer Stable hourly pay with additional earning potential through bonuses Flexible part-time schedule suitable for students or individuals seeking additional income Opportunity to gain experience in field sales and develop to business development Manager Growth opportunities as the business expands Compensation £12.75 per hour (paid via PAYE) Performance incentives: £2 per confirmed quote appointment £10 per completed installation (successful sale) Approx. 5-hour shifts (flexible scheduling)
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U9
Floor Supervisor
hace 2 meses
£16–£18 por hora
Jornada completa
London
Job Summary: As Floor Supervisor, you will be responsible for overseeing the smooth day-to-day floor operation, delivering exceptional guest experiences, supporting the management team and leading the floor team during busy late-night service. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The Floor supervisor will manage staff, coordinate kitchen and bar activities, and maintain high standards of food and drinks production and presentation. Responsibilities: • Lead and manage the floor team during service., • Deliver exceptional customer service and guest experience., • Ensure smooth coordination between bar, kitchen, hosts, runner and karaoke rooms and lounge., • Handle VIP guests, bookings and customer issues professionally., • Maintain high standards of cleanliness, presentation and service., • Support staff training and motivation., • Ensure Health & Safety and licensing procedures are followed., • Assist management with opening/ closing duties and daily operations., • Monitor sales opportunities and upselling on the floor., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills and requirements: • Previous supervisor experience in high-end bars, nightlife, restaurant or hospitality venues., • Strong leadership and communication skills., • Confident working in fast-paced late-night environments., • Positive attitude and strong team mentality., • Well-presented, professional and guest-focused., • Flexible to work evenings and weekends., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Personal license (preferably) What we offer: • Competitive pay + service charge, • Staff meal while on duty, • Staff discounts and incentives, • Career progression opportunities, • Fun and energetic working environment, • Opportunity to work in one of London's newest luxury nightlife venues. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
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Citadel.London Ltd
Social Media Manager
hace 2 meses
£42500 anual
Jornada completa
Romford
About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Develop tools to monitor and evaluate effectiveness of social media activities. Skills, Experience and Requirements • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.
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Astha's
Cafe Manager
hace 2 meses
Jornada completa
London
Astha's Astha's is a home to British style Licensed café influenced with north Indian flavours serving delicious breakfast, brunch and lunch menu Offering British influenced traditional yet unique Northern India’s food all day. Candidate will be required to sell Alcohol at our Licensed Premise. Nestled in Belgrave gardens St John’s Wood . At Astha’s you’ll find the food at all times rich in flavours yet soaked in traditions. The elegant 30+ seater café (including outside area) will be open from mid May for breakfast and lunch all week, with plans underway to open in the evening authum'26. Role Overview We are seeking an experienced and dynamic Café Manager to oversee daily operations within a busy hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and culinary experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to lead a motivated team, ensure food safety standards are maintained, and create a welcoming atmosphere for one and all. Job Description We are looking for an experienced Cafe Manager to join the team at St John's wood Astha's is at a stunning and vibrant neighbourhood. We are delighted to build a new team for our British Cafe with some unique north Indian flavours. Contract: Full Time | No SPONSORSHIP available at the moment. About the Cafe Manager role: -To supervise, manage and motivate the team -Health and Safety Certification Level 2 -Barista experience is highly desirable along with selling alcohol -Proven supervising experience within a restaurant or hospitality setting -Strong team management and leadership abilities -Good knowledge of food preparation, cooking, and food safety standards -Excellent organisational skills with the ability to multitask effectively -Good communication skills to liaise with staff and customers confidently -Knowledge of hospitality industry best practices and trends -Ability to motivate a team to achieve high standards of service and efficiency -To ensure the customers experience is always maintained to the highest standard -To continuously work towards improving sales and service -Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring -Ensuring high levels of Food and Health & Safety Offerings - Competitive Pay ( depending on experience) Staff meal & coffee when on shift Opportunity to gain rich experience at one of the highly prestigious location in London This position offers an engaging environment for passionate hospitality professionals eager to lead a vibrant café team. The successful candidate will play a key role in shaping the customer experience while maintaining operational excellence. Job Types: Full-time and Part-time Open Positions :1-2 Work Location: In person
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The Berber & Q Group
Bartender
hace 2 meses
£13.5–£14 por hora
Jornada completa
London
Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.
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