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The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

The Head of Service Continuity is accountable for ensuring that the availability and performance of all M&S services are maintained at sufficient levels in case of a disaster. The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an En

A leading automotive retailer in Greater London is seeking a Head of Aftersales. The position offers a competitive salary of up to £80,000 per annum and a commitment to investing in your career development. In this role, you will lead the aftersales team, ensuring customer service excellence and de

Head of Quality & Service Excellence. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Service Level Agreements (SLAs). Understanding of Service Delivery Technology and how it integrates with quality automation.

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Proven experience as a Live Service Owner for Critical National Infrastructure (CNI) services. HMRC is one of the largest and most dynamic IT infrastructures in Europe, a

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities. This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced p

Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Job Title : Deputy Head of Service. This is a pivotal role, responsible for driving operational excellence, cham

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

As a senior leader in a specialist unit based in the National Security Secretariat (NSS), you will have the opportunity to help shape the future direction of a critical policy area, enable and oversee the implementation of government-wide priorities, work closely with ministers (including NSC), and

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Technology Service & Solutions. You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and cus

Head of IT Service Delivery – London – Permanent – Competitive Salary. Develop and manage the IT Service Catalogue and ensure communication of service outages, planned maintenance, and key changes to the wider business. We are seeking a Head of IT Service Delivery to join a leading law firm in

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Head of Service Sales, Global Marine & Navy. Deep understanding of Marine market dynamics (new build, retrofit, service cycles).

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. Leading service change, including scaling, refocusing, or retiring services, making hard prioritisation decisions across multiple services. The role will line‑manage on

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

As the Head of Technical Operations, you will lead PDS’s efforts in supporting the implementation and delivery of the National Policing Digital Strategy, providing crucial service in managing the 24x7 technical delivery of live mission critical national Policing systems. The Head of Technical Oper

Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best practices and compliance requirements for customer-facing and enterprise applications are highly desired for this role. Own the design, governance

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

Align planning methodologies with business growth and service delivery goals. Partner with regional leaders, HR, and service delivery teams to align planning efforts. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.

Get notified about new Head of Service Management jobs in. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services.

We are looking for a dynamic, passionate and experienced Head of Products to lead the transformation of access Scots to government data, replacing. Maintain knowledge of the changing digital, data and technology landscape and the opportunities they provide to improve the delivery of public services

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. You will be based at our Stratford Head Office, with flexibility arou

The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. Ideal candidates will have proven experience in fundraising and

As a Head of Service you will be pivotal in providing leadership, operational management, and professional support to our Operational Teams, including Mental Health, Learning Disability & Neurodiversity, Physical Disability and Older People, and Review Team. You’ll be at the heart of our service e

Understanding of the importance of working to professional codes of conduct. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) t

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

A service‑oriented culture and empathy with the needs of business users of technology. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated tea

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. The Head of Service Management & Operations role is responsibl

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administrat

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

As Head of Service Operations , you'll be accountable for end-to-end service delivery, driving operational excellence whilst embedding strategic transformation initiatives. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resou

This role is for an exceptional Head of Service to join our dynamic Tech Europe department and work with a variety of cross-functional teams. In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target

A leading insurance organization is seeking a Head of Service Operations to drive operational excellence and end-to-end service delivery. Ideal candidates will possess senior leadership experience in Insurance Client Service and a track record of managing substantial teams in the London Insurance Ma

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. This remote role

The ideal candidate will have a social work qualification with at least two years of fostering experience and experience in managing professional staff. A competitive salary of up to £60,000 per annum is offered. A reputable recruitment agency is seeking a Responsible Individual within their Foster

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in the London office given interaction needed with team & rest of business and hence you must have UK working rights. It automates the collection and validation of W-8 and W-9 forms, reconciles tax

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Wellbeing – free of charge access to an independent and confidential Employee Assistance Pro

Head of Quality & Service Excellence. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs). Service Delivery, Operations, Technology) to integrate qualit