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The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional serv. HVAC Head of Service - Job Overview. Our client, a national critical environment and

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. We are looking for an experienced Head of Service Delivery, sitting on the. Any other service-alig

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities. This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced p

The Head of Service Management is responsible for leading the strategic direction, development, and delivery of IT service management (ITSM) capabilities and tooling across the organisation. Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Servic

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Shaping strategy roadmaps, integration and building the capability of the team supporting product ways of working. HMRC is one of the largest and most dynamic IT infrastr

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

A leading automotive retailer in Greater London is seeking a Head of Aftersales. The position offers a competitive salary of up to £80,000 per annum and a commitment to investing in your career development. In this role, you will lead the aftersales team, ensuring customer service excellence and de

The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an Enterprise approach to all Service Continuity activities that underpin the needs of the M&S Business. The Head of Service Continuity is accountable for ensuring that the availabi

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. This is a pivotal role, responsible for driving operational excellence, cham

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

This is a fantastic opportunity to work on an exciting, high-profile and intellectually challenging area of national security policy. We are a centre of expertise in this fascinating area of policy, working with up to 18 different departments and agencies, and extensively with international allies a

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

The ideal candidate will have a Bachelor's or Master's degree in Computer Science, strong leadership skills, and proven experience in IT service management. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. A global technology firm is

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. A service-oriented culture and empathy with the needs of business users of technology. Head of Technology Service & Solutions.

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our Se

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. You advise the senior team on corporate financial, performance and risk issues and deputise for the Head of Financial Reporting and Accounting on matters relating to financial accounting and re

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Royal Hospital Chelsea – Head of Individ

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned p

Head of Service Delivery (IT MSP). You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Any other service-aligned functions as agreed with the Director

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

As Head of Service Operations , you'll be accountable for end-to-end service delivery, driving operational excellence whilst embedding strategic transformation initiatives. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resou

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

This role is for an exceptional Head of Service to join our dynamic Tech Europe department and work with a variety of cross-functional teams. In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target

A leading insurance organization is seeking a Head of Service Operations to drive operational excellence and end-to-end service delivery. Ideal candidates will possess senior leadership experience in Insurance Client Service and a track record of managing substantial teams in the London Insurance Ma

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. This remote role

The ideal candidate will have a social work qualification with at least two years of fostering experience and experience in managing professional staff. A competitive salary of up to £60,000 per annum is offered. A reputable recruitment agency is seeking a Responsible Individual within their Foster

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Wellbeing – free of charge access to an independent and confidential Employee Assistance Pro

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur