Head of service jobs in Liverpool - Page 5Create job alerts

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £95,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dynam

A governmental digital agency in the UK is seeking a passionate Head of Product to lead the transformation of access to government data. The ideal candidate will have strong product management experience and a track record of delivering user-centric digital products. This role is a 2-year fixed-term

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience of leading a service desk. Experience in service management and/or customer service reviews.

As Head of Customer, you will lead the entire customer operation, overseeing:. Have held a Head of level role within a products style organisation. Drive innovation and implement operational strategies that improve adherence, waiting times, and efficiency without compromising service levels.

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. This role involves transform

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

Reporting to the Head of National Service Centre, you will lead operational and customer service excellence across Repairs and Maintenance, Customer Services and Home Services teams, ensuring performance and compliance under the Future Defence Infrastructure Services contract. Pinnacle Group are loo

Head of Technology Service & Solutions. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. You will also

A local government authority in England is seeking an experienced Head of Service to lead the Adult Social Care teams and drive impactful changes. It’s a chance to shape the future of care services in Reading.

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

You will be comfortable juggling a varied workload, which will include clinical supervision of the teams, stakeholder engagement (families, commissioners, CAMHS, partner organisations etc), contract performance management and ongoing project management of service developments and new initiatives. Th

A leading public procurement organization in the UK is seeking a Head of User Centred Design to lead the UCD team in delivering user-centric digital services. You will influence design strategies, manage and develop UCD professionals, and establish quality standards for products and services. This r

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Collaborate with the Head of IT Operations on service delivery and digital transformation effort

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. The role will line‑manage one direct report and will be measured by clarity of Spring's service offer, sector adoption, and the alignment you create between strategic a

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Deep understanding of Marine market dynamics (new build, retrofit, service cycles). Head of Service Sales, Global Marine & Navy.

Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best practices and compliance requirements for customer-facing and enterprise applications are highly desired for this role. Own the design, governance

As the Head of Technical Operations, you will lead PDS’s efforts in supporting the implementation and delivery of the National Policing Digital Strategy, providing crucial service in managing the 24x7 technical delivery of live mission critical national Policing systems. The Head of Technical Oper

Ensure alignment between workforce supply and service demand. Partner with regional leaders, HR, and service delivery teams to align planning efforts. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.

Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Lead the management, development, performance and continuous impro

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. This remote role

A competitive salary of up to £60,000 per annum is offered. The ideal candidate will have a social work qualification with at least two years of fostering experience and experience in managing professional staff. A reputable recruitment agency is seeking a Responsible Individual within their Foster

As Head of Service Operations , you'll be accountable for end-to-end service delivery, driving operational excellence whilst embedding strategic transformation initiatives. What's In It For You as Head of Service Operations. You will own the complete Client Service delivery function, leading high-pr

This role is for an exceptional Head of Service to join our dynamic Tech Europe department and work with a variety of cross-functional teams. In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target

A leading insurance organization is seeking a Head of Service Operations to drive operational excellence and end-to-end service delivery. Ideal candidates will possess senior leadership experience in Insurance Client Service and a track record of managing substantial teams in the London Insurance Ma

Head of Service – Culture and Leisure. Role: Head of Service - Leisure and Culture. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio.

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. By applying, candidates signify their acceptance of the above information and confirm that the information provided is true and accurate to the best of their knowledge. We are recruiting for a global financial se

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Get notified about new Head of Service Management jobs in.

Head of Quality & Service Excellence. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs). Fix Broken Quality with Urgency: Drive immediate and sustaine

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

Reporting to the Head of National Service Centre, you will lead operational and customer service excellence across Repairs and Maintenance, Customer Services and Home Services teams, ensuring performance and compliance under the Future Defence Infrastructure Services contract. Pinnacle Group are loo

Maintain knowledge of the changing digital, data and technology landscape and the opportunities they provide to improve the delivery of public services in the UK. Head of Product – Government Digital Service. We are looking for a dynamic, passionate and experienced Head of Products to lead the tra

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. While the role is strategic in nature, it requires a hands‑on, visi

As a Head of Service you will be pivotal in providing leadership, operational management, and professional support to our Operational Teams, including Mental Health, Learning Disability & Neurodiversity, Physical Disability and Older People, and Review Team. Enjoy the best of both worlds with our fl

Understanding of the importance of working to professional codes of conduct. The post holder holdsa clear visionfor delivery and development of services and provides strategic leadership to and management of the team. The Radiation Protection Service at Velindre Cancer Centre (aka RPS Cardiff) deliv

The ideal candidate will have proven experience in managing service or engineering operations, coaching teams, and making data-driven decisions. The position offers benefits such as a company car, performance bonuses, and private medical cover. A recruitment agency is seeking a confident leader to m

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. The Head of Service Management & Operations role is responsibl

Head of Customer Service and Client Care. The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service & Client Care.

A leading service organization is seeking a dynamic and values-driven leader to oversee high-quality service delivery across multiple areas such as housing and mental health. The ideal candidate should possess solid strategic planning skills, a deep understanding of safeguarding compliance, and the

A leading Out-of-Home advertising company is seeking a Head of Service to lead their Digital Panel Network in Europe, ensuring all panels meet service targets. Candidates should have experience in technical roles, supplier management, and a deep understanding of NOC functions. The position offers a

Liquid Personnel are currently recruiting for a Head of Service to lead the Children and Young People with Disabilities (CYPD) service in Barking & Dagenham. As Head of Service, you will lead a multi-disciplinary service including Early Help and Social Care teams, a CYPD Family Hub, Short Breaks, Po