Head of service jobs in Wolverhampton - Page 12Create job alerts

The ideal candidate will have proven experience in managing service or engineering operations, coaching teams, and making data-driven decisions. The position offers benefits such as a company car, performance bonuses, and private medical cover. A recruitment agency is seeking a confident leader to m

Head of Customer Service and Client Care. The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service & Client Care.

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. You will drive ITIL v4 process maturity, optimise ServiceNow usage, and lead a high‑performing team to del

As our Head of Rent & Service Charges, you’ll play a pivotal role in ensuring our approach is fair, transparent, compliant, and aligned with the needs of our customers and organisation. Head of Rent and Service Charge. Head of Rent and Service Charge.

Join to apply for the Head of Data, Insights and Consumer Research role at Leasehold Advisory Service (LEASE). Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational ch

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £95,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dynam

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. This role involves transform

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience of leading a service desk. Experience in service management and/or customer service reviews.

A leading recruitment agency is seeking a Head of Customer Service to lead their customer service department in Southampton. This role involves inspirational leadership, actively resolving operational challenges, and driving improvements in service delivery. The position offers a hybrid working mode

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Proven experience as a Live Service Owner for Critical National Infrastructure (CNI) services. HMRC is one of the largest and most dynamic IT infrastructures in Europe, a

Head of Quality & Service Excellence. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Service Level Agreements (SLAs). Understanding of Service Delivery Technology and how it integrates with quality automation.

In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional service and account managers. Our client, a national critical environment and technical fa

This role is critical to ensuring our workforce is optimally aligned with service demand across all product lines. Proactively forecast headcount requirements across product lines and geographies. Partner with regional leaders in HR and service delivery teams to align planning efforts.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

Head of Technology Service & Solutions. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. You will also

Our client is seeking a dynamic leader to manage the day-to-day operations of a centralised Customer Service function. Industries: Software Development. The role ensures agreed service levels and business targets are met while driving continuous improvement in processes and customer experience.

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

This role involves leading a team of IT professionals, managing offshore teams and service providers, and driving service improvements. Head Office in Digbeth, Birmingham. Ensure minimal disruption during the deployment of new or changed services, conduct PIRs, and oversee change, release, and knowl

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

Responsible for ensuring the delivery of strategic employee communications utilising a range of techniques to suit the needs of the audience, the message and the objectives of active engagement. Identify opportunities for more efficient delivery of business services and develop proposals to convert

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

You will be comfortable juggling a varied workload, which will include clinical supervision of the teams, stakeholder engagement (families, commissioners, CAMHS, partner organisations etc), contract performance management and ongoing project management of service developments and new initiatives. Th

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Technology Service & Solutions. You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and cus

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Based in the heart of London, it is a special place defined by community a

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. The opportunity to take a paid day out

Any other service-aligned functions as agreed with the Director of Services. You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. We are looking for an

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned p

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. Prior experience of using accounting software, preferably Oracle. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

Head of Quality & Service Excellence. A high degree of professional accountability and a focus on “sustained excellence” and client trust. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agr

Proactively forecast headcount requirements across product lines and geographies. Partner with regional leaders, HR, and service delivery teams to align planning efforts. Strong analytical skills with proficiency in capacity planning tools, or similar planning tools.

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. By applying, candidates signify their acceptance of the above information and confirm that the information provided is true and accurate to the best of their knowledge. We are recruiting for a global financial se

Head of Service – Culture and Leisure. Role: Head of Service - Leisure and Culture. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio.

Head of Quality & Service Excellence. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs). Fix Broken Quality with Urgency: Drive immediate and sustaine

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Get notified about new Head of Service Management jobs in.