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Housing Support OfficerBradford35 hours per weekPermanent£24,200 per annumHamilton Woods Associates are working with a charity that is looking for a Housing Support Officer to work with males fleeing domestic violence.Responsibilities of the Housing Support Officer includes:Providing housing and tenancy related support to males fleeing domestic violencIdentifying their needs and agreeing a programme of support via floating support, telephone support or housing related support.Ensuring that the telephone helpline is staffedReferring men into the crash pad accommodation and to ensure that they get a high level of support in order for them to move on into more appropriate accommodation.Supporting men living wirhin dispersed units of longer term accommodationManaging referrals and conducting needs and risk assessmentsConducting health and safety checksCompleting inductionsEnsuring clients adhere to their tenancy agreementsFostering joint working with other agencies and services to provide holistic supportAssisting with benefit applicationsEssential criteria of the Housing Support Officer include:Enhanced DBS or willingess to undergo oneExperience with vulnerable clients within a housing support capacityUK driving license and access to own vehicleTPBN1_UKTJ

Hamilton Woods Associates are working with a charity that is looking for a Housing Support Officer to work with males fleeing domestic violence.

Insurance Officer Bradford £37,000k - £39,000k Permanent Hybrid Sellick Partnership are seeking an experienced and proactive Insurance Officer to join a busy and collaborative organisation in Bradford. Reporting to the Insurance Manager, you will play a key role in managing the organisation's insurance programme, handling liability claims, maintaining policy records, and providing specialist insurance advice to stakeholders across the business. This is an excellent opportunity for an insurance professional looking to develop their expertise within a supportive environment while contributing to effective risk management and financial protection strategies. Key Responsibilities Manage and administer the organisation's insurance portfolio, ensuring adequate and cost-effective cover is maintained. Act as the first point of contact for insurance-related queries from internal and external stakeholders. Investigate, manage, and coordinate liability and property claims from initial notification through to resolution. Liaise with insurers, brokers, loss adjusters, solicitors, and other third parties to ensure claims are progressed efficiently. Monitor claims performance and maintain accurate records and databases. Prepare insurance renewal information and support annual tender and procurement exercises where required. Analyse claims trends and provide recommendations to reduce risk and insurance costs. Support the development and implementation of risk management strategies. Produce management information, reports, and statistical data relating to insurance and claims activity. Ensure compliance with relevant legislation, regulatory requirements, and organisational policies. Deliver guidance and training to managers and employees on insurance-related matters. Assist with policy reviews and ensure documentation is maintained and up to date.Essential Requirements Experience working within an insurance, risk management, claims handling, or related environment. Knowledge of liability, property, and general insurance principles. Experience managing insurance claims and liaising with insurers and brokers. Strong investigative and analytical skills. Excellent communication and stakeholder management abilities. Ability to interpret policy wording and provide practical advice. Strong organisational skills with the ability to manage competing priorities. Proficient in Microsoft Office, particularly Excel and Word.Desirable Requirements Chartered Insurance Institute (CII) qualification or working towards one. Experience within the public sector, housing, local government, or a similarly regulated environment. Knowledge of risk management frameworks and best practice. Experience producing claims analysis and performance reports.Skills and Competencies Attention to detail Problem solving and decision making Relationship management Negotiation and influencing skills Ability to work independently and as part of a team Strong customer service focus Commercial awarenessBenefits Generous annual leave entitlement Pension scheme Flexible and hybrid working arrangements Professional development and training opportunities Employee wellbeing programme Cycle to Work and other employee benefits schemes Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

We are recruiting on behalf of an established housing association providing accommodation and support to vulnerable individuals across the Bradford area. The organisation supports people from a range of backgrounds and circumstances, including individuals experiencing substance misuse, domestic abuse, previous offending, antisocial behaviour and other complex needs. We are seeking an experienced and resilient Housing Support Worker to provide temporary cover across several supported housing services in Bradford. The successful candidate will be based from an office in Bradford but will travel between multiple local services and properties. This includes supporting residents who may have recently left prison and individuals who require additional support to maintain their accommodation and work towards greater independence. You will work directly with vulnerable adults who may have complex needs and, at times, present challenging or unpredictable behaviour. The successful candidate will need to be confident managing difficult situations while maintaining a calm, professional and person-centred approach. This is a full-time, Monday-to-Friday position, working 9:00am–5:00pm, with a paid break. The position is temporary and ongoing, with an immediate start required. Key Responsibilities of a Housing Support Officer: Provide practical, person-centred housing and support to vulnerable residents. Support individuals with a range of complex needs, including substance misuse, domestic abuse, offending histories and antisocial behaviour. Support residents who have recently left prison or have previous involvement with the criminal justice system. Assist residents with Housing Benefit, Universal Credit and other welfare-related matters where required. Complete resident sign-ups and associated housing and support documentation. Carry out regular welfare checks and respond appropriately to concerns regarding residents' wellbeing. Complete and review risk assessments, support plans and relevant housing documentation. Undertake regular property and accommodation checks, reporting any concerns appropriately. Support residents to maintain their tenancy and understand their housing responsibilities. Manage challenging situations, incidents and antisocial behaviour in a calm and professional manner. Identify and report safeguarding concerns in accordance with relevant procedures. Build positive and professional relationships with residents while maintaining appropriate boundaries. Encourage residents to engage with relevant external services and support agencies. Liaise with other professionals and agencies involved in residents' care and support. Maintain accurate records, case notes and confidential documentation. Help maintain a safe, supportive and positive environment for residents and colleagues. Travel between different supported housing services and locations across Bradford.We are looking for candidates who have significant experience working with vulnerable adults and individuals with complex needs. The ideal candidate will have: Previous experience in housing support, supported accommodation, homelessness, social care or a similar environment. Experience supporting individuals with complex and challenging needs. Knowledge of Housing Benefit, Universal Credit and welfare support. Experience completing risk assessments, welfare checks, support plans and/or property inspections. Experience working with individuals affected by substance misuse, domestic abuse, offending and antisocial behaviour. Confidence working with individuals who may display challenging or unpredictable behaviour. Excellent communication and interpersonal skills. A resilient, compassionate and professional approach. The ability to maintain clear professional boundaries. Strong written and verbal communication skills. The ability to work independently and manage competing priorities. A good understanding of safeguarding, confidentiality and professional conduct. A full UK driving licence and access to a vehicle – essential. An Enhanced DBS check, or willingness/eligibility to obtain one – essential. Availability to start at short notice.Working Hours & Contract: 37.5 hours per week Monday to Friday 9:00am–5:00pm Paid break Temporary contract with ongoing work Immediate / ASAP start Travel between Bradford-based services requiredIf this Housing Support Officer role is of interest, please apply or contact (url removed)

Customer Advice Officer We are recruiting for a Customer Advice Officer to join a busy Customer Services team within a local authority. This is a fantastic opportunity for someone with strong customer service and communication skills who enjoys helping people, solving problems and providing advice across a wide range of services. The Role As a Customer Advice Officer, you will provide a high-quality front-line service to members of the public, dealing with enquiries through a variety of channels including face-to-face, telephone, webchat, online services and outreach locations. You will provide advice and support across a range of local authority services, including areas such as: Council Tax and Housing Benefits Housing and Homelessness Debt Recovery Planning and Environmental Services Adult and Children's ServicesKey Responsibilities Providing accurate advice and guidance to customers Gathering information and identifying the best solution to customer enquiries Processing applications, service requests and documentation accurately Updating systems and maintaining accurate customer records Validating and verifying documentation Handling sensitive and confidential information Taking payments where required Recording and managing customer complaints Working in line with relevant legislation, policies and procedures Signposting customers to appropriate services and external agencies Working closely with other departments and partner organisationsWhat We're Looking For We are looking for someone with: At least 12 months' experience in a busy customer service environment Experience providing advice and guidance, including dealing with complex enquiries Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Good IT skills and confidence using multiple systems Experience handling sensitive and confidential information The ability to manage a busy workload and work accurately under pressure A professional, empathetic and customer-focused approach The ability to work independently and use your own initiative