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INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024
A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
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