It service desk jobs in , LondonCreate job alerts

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.We are looking for a technically-capable product leader to head up AI Design at Fin.Fin is the #1 AI agent for customer service — a full-stack, vertically integrated AI system powered by our own in-house models, Apex, designed specifically for customer experiences.The role is to lead the Design function within our AI Group, where our custom models and core Fin functionality are developed. You will be managing our AI Designers (currently 3 Staff/Principal level AI Designers). You will work directly with AI Engineers and Scientists in our AI Group, and Product Designers and teams in our R&D group.We believe that leading AI Design is a new type of product leadership role that combines technical, product, and leadership qualities. This includes shaping how the Fin AI models and harness behave — how they reason, respond, and improve over time. The experience is defined as much by model behavior, evals, and iteration loops as it is by UI.We’re looking for someone to lead in that world.There are three things that matter for this roleWe’ve tried to simplify it down as much as possible.1. AI Chops (this matters most)You’re comfortable operating at the AI layer. Not just using AI tools, and not just designing around them, but getting into how things actually work:model behaviorevals and testingagent workflowsYou don’t need to have done everything end-to-end. Honestly, very few people have. But you can hold your own in conversations with engineers and scientists. You’re curious enough to go deep. You’ve likely built things, broken things, experimented a lot.You almost certainly have opinions about where this is all going, what’s overhyped, what actually matters.2. Product LeadershipYou care about building great products, deeply. You’ve likely led teams, or built things from scratch, or shaped products that people use. You know how to connect:user needsbusiness goalswhat’s actually possible with the technologyYou can zoom out to define direction, and zoom in to perfect experiences. Maybe you’ve shipped AI products from the ground up, maybe you haven’t, but you’re already pulling AI into everything you build, and pushing way beyond surface-level use.3. Values & MindsetThis part is true for everyone at Fin:You’re high-agency. You build. You don’t wait for permission.You care about quality, not just how things look, but how they work.You like moving fast in messy, ambiguous spaces.You raise the bar for the people around you.We don’t expect you to be all of these things at once. We think this role will attract people with different “shapes.”You might be:A product leader who has gone deep on AI over the last yearA designer leader who has moved closer and closer to the system and the modelAn engineer, scientist or researcher who cares a lot about product and experienceA founder, or someone building things on the side, figuring this out in publicYou might not have ever had the title ‘Design Leader’. That’s fine. What matters more is:how you thinkhow you learnhow seriously you’re engaging with this shiftWhat would you be doing in the role?You’ll be working at the center of how we build Fin. Alongside designers, engineers, and AI scientists, you’ll help shape:how the system behaveshow we evaluate qualityhow we turn model capability into real product experiencesSome of the work will feel like product. Some will feel like design. Some will feel closer to engineering or research.A lot of it will feel new.Talk to usWe don’t think there’s a perfect profile for this role. We don’t think the industry has fully caught up with what this job actually is yet. And we don’t want to over-specify it and miss the interesting people.If you’ve been thinking about this space a lot, building things, forming strong opinions, we’d love to hear from you. Tell us how you see it. Tell us what you’ve built. Tell us where you think this is all heading. We’re much more interested in that than a perfect CV.Interview ProcessWe understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with members of our AI Group and Product & Design leadership team, and have the chance to properly understand the role, the problems we’re solving, and whether Fin is the right fit for you.Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

About Us:Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.Position Purpose:The Sr Manager Account Management UK will be directly responsible for leading the UK Local Account Management and National Account Management teams. The role will report to the Sr. Director Sales, EMEAA and will have 9 direct reports (6 Local AM’s and 3 National AM’s).Key Job Activities:Manage a sales team of AM’s & NAM’s to defined and targeted activity (input) and performance (output) metrics through coaching, training, modelling and the use of sales analytics to determine areas of strengths and weaknesses in individuals and the team, taking action as necessary.Carry out joint sales calls with Team Members, actively supporting and leading on new large breakthrough sales & retention opportunities.Use SFDC and other company defined IT systems to effectively manage team pipelines, report activity, track sales, forecast and communicate both internally and externally in a professional manner.Works closely with immediate local, national, strategic and inside sales colleagues, sales and marketing leadership teams, as well as regional Operations, Client Services, IT, and other team members to enhance the service offering available to new and existing customers.Attend internal meetings and trainings fully prepared with relevant current data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards required by Shred-it for customer service, security, and environmental consciousness are maintained.Follow the Shred-it policies for team members, especially but not limited to the Commercial DOA, Pricing book, SFDC policies, Tender and bidding processes and standard codes of Ethics and Health and Safety that ensure Shred-it is a great place to work for all team members.Carry out market research and maintain knowledgeable about the shredding market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.Education:University Degree or equivalent to a high grade.Experience (EMEAA):7+ years of experience.Demonstrate leadership, team working and engagement skills. Ability to demonstrate the use of good commercial skills especially but not limited to – listening, questioning, summarising, providing, negotiating, closing and handling customers concerns.Understanding of different sales channels within the wider market environment. Broad business acumen with strong analytical, decision making and problem-solving skills.Demonstrable track record of customer account management for blue chip and / or healthcare commercial customers.Driving sales growth on a regional and national level.Demonstrates experience in managing key accounts (field-based relationships sales) and telesales (desk-based account management and sales). Demonstrates the ability to work in a matrix environment working closely with sales colleagues in internal, regional and strategic teams as well as operations, marketing, sales operations, finance, bid team and safety and compliance to achieve the business’s goals.Skilled in building and leveraging relationships. Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.Able to understand Sales related IT systems (Salesforce.com) and use them effectively to manage pipelines and sales activity.Strong organisational / planning skills with ability to multitask and meet demanding deadlines effectively under pressure without supervision.Certifications and/or Licenses:Driving LicenseBenefits:Stericycle offers you:Contributory Pension SchemeLife InsuranceCycle to Work SchemeAccess to SteriCares, our employee support fundStericycle University – Our online library of self-development & learningAnnual performance related pay review.Referral Scheme (Earn by introducing people in your network to the Stericycle family)Flu voucherEye Test voucherAnd more…Disclaimer:The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day.What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team.Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release.Own and maintain the quality of your product area, ensuring every release delivers world-class software.Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role-modelling our company values and R&D principles. What skills do I need?There is no minimum years of experience for this role. We’re interested in your impact, drive, and potential. Instead of years, we’ll be looking for evidence that you’ve applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the teamExcellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI.AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering.Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack — from APIs and SaaS infrastructure to low-code tooling and system architecture.Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project.Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. BenefitsWe are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed.#LiHyridPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Morgan Stanley Investment Management Operations is seeking a proactive Transaction Management leader to join the Public Markets Middle Office and provide high-touch operational partnership to Portfolio Managers and Traders. This role serves as a day-to-day point of contact for front office stakeholders, ensuring smooth front-to-back execution, governing strong control framework, and timely issue resolution across trade capture, confirmations, settlement, cash/positions, and key lifecycle events.The position provides an opportunity to partner closely with MSIM Trading, Technology, Compliance, Counterparties, Prime Brokers/Clearing Brokers, Custodians and various functional teams within MSIM Operations to proactively monitor data quality and resolve issues that could impact trade execution, settlement, valuation, risk, and client/regulatory reporting. The successful candidate is detail-oriented, remains composed under high-pressure situations, and comfortable operating in time-sensitive markets across multiple products.As Vice President, you will help drive the Trade Support coverage model, act as a key escalation point for front office stakeholders, and lead continuous improvement across controls, incident management, and operational resilience. You will also contribute to procedures, governance forums, and change initiatives to ensure consistent execution and a strong risk and control environment.Key Responsibilities:Trade Support Coverage:> Provide dedicated day-to-day operational support to Portfolio Managers and Traders across applicable asset classes including equities and foreign exchange, ensuring timely and accurate processing of trades from execution through settlement.> Serve as a primary point of contact providing proactive oversight of trade lifecycle controls, booking quality, and operational readiness for front office stakeholders.> Anticipate front office needs and proactively resolve front-to-back workflow issues (trade capture, allocations, confirmations, settlement, clearing, basic knowledge of margin/collateral where applicable), ensuring minimal disruption to investment decision-making.> Monitor start-of-day readiness (cash/positions, breaks, pricing/valuation flags, unmatched confirmations, settlement fails) and consult stakeholders on exposures, exceptions, and required actions.Issue Resolution and Incident Management:> Drive resolution of trade lifecycle and operational issues (allocations, confirmations, exceptions/breaks, settlement fails, fees/interest accruals, corporate actions where applicable), partnering with Operations, Custodians, Brokers/Clearing Brokers, Technology, and Compliance.> Lead the incident management process for Trade Support incidents and control breaches, ensuring timely triage, root cause analysis, remediation, and clear communication to front office and operations leadership.> Produce post-incident summaries, management information, and trend analysis to prevent recurrence, strengthen controls, and improve servicing outcomes.Optimization:> Identify opportunities to streamline trade support processes, increase straight-through-processing, reduce manual touchpoints, and enhance preventative controls using data and technology.> Maintain accurate support KPIs/KRIs (e.g., breaks, failed trades, aging, incident volumes, turnaround times) and deliver actionable insights to Middle Office leadership and front office stakeholders.Leadership:> Demonstrate ownership of the Trade Support coverage model, driving consistent execution, strong controls, and an effective escalation framework.> Contribute to procedures, playbooks, and training; coach peers/juniors as needed to ensure consistent processes and effective knowledge transfer.> Partner on change initiatives (platform enhancements, new products/strategies, market/regulatory change) and prioritize work based on activity, risk, and business needs, escalating where appropriate.Cont'dKey Competencies:> Service & Client Mindset: Delivers an exceptional experience for Portfolio Managers and Traders while keeping a strong risk and control orientation> Automation & Innovation: Demonstrates experience in driving automation to engineer optimal operational processes> Operational Leadership: Anticipates risk, leads issue resolution and escalation, and communicates clearly under pressure.> Strategic Agility: Understands the broader investment, operational, and regulatory landscape and adapts the support model accordingly.> Data & Control Orientation: Uses data to produce KPIs/KRIs, identify root causes, and improve preventative controls and process stability.> Collaboration & Influence: Builds trust across stakeholders and drives alignment across Front Office, Operations, Technology, and external partners.Experience and Qualifications:> 8+ years of experience in equity / fx trade support, middle office, or investment operations at a global asset manager, bank, or financial institution.> Proven experience supporting front-to-back workflows and partnering closely with PMs/Traders and downstream operations teams from execution through settlement and reporting.> Strong understanding of market products and lifecycle events relevant to the desk(s) supported (e.g., cash securities and derivatives; confirmations, netting, settlements, resets, corporate actions, and cash flows).> Hands-on experience with trade management, confirmations/settlement, reconciliations, exception management, and operational controls; familiarity with applicable regulatory and client reporting expectations.> Demonstrated ability to lead through influence-coordinating across functions, mentoring teammates, and driving outcomes without direct authority.> Proficiency in Aladdin and/or comparable OMS/IBOR/ABOR platforms, plus market/data tools and post-trade utilities used for confirmations, settlement, and reconciliations.> Strong understanding of global market standards, broker/clearing and custodian practices, and risk and control frameworks.> Data-driven approach to identifying trends, producing management information, managing service performance, and enhancing operational resilience.WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .Employment Type:Full timeJob Level:Vice PresidentPosted Date:Jun 22, 2026ATS Job Description Test:Department:Product Support & Services IM

Associate, Enterprise Systems, GISI Consulting GroupAbout GISI Consulting Group and PalladiumGISI Consulting Group (GISI CG) is a top 10 global provider of program and project management and engineering consulting services delivering outcomes and solutions for some of the most complex challenges. We deliver services in infrastructure & mobility, earth & water, and government & society segments across more than 100 countries. With over 5,000 projects annually and a global team of over 11,000 professionals, our advisory, consulting, design and program management capabilities enable us to create a safer and more sustainable world. Learn more about GISI CG at https://gisiconsulting.com/. Palladium, a GISI company, works to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 2,100 talented, motivated, and diverse staff around the world. This role will be hired through Palladium, an operational platform for GISI CG.This OpportunityThe Associate, Enterprise Systems will support GISI Consulting Group’s (GCG) Operating Companies (OPCOs) by supporting the administration and operational responsibilities associated with managing and maintaining several GCG systems and services. The role ensures users have appropriate access to applications and services, ensures software licensing and procurement activities are effectively managed and completed in accordance with organisational policies, and acts as an escalation point for assigned GCG systems and technologies. The ideal consultant will have 2+ years of relevant ICT experience and demonstrated knowledge of Microsoft 365 and Microsoft Azure administration.Systems and Services in ScopeMicrosoft 365Microsoft AzureMonday.comAdobe Creative Cloud and related Adobe servicesAtlassian products including Jira, Confluence and Jira Service ManagementGoogle Workspace and related servicesNitro PDFOther SaaS applications as requiredThis is a corporate fixed-term role, initially for 6 months with the possibility of extension to 9 months.LocationThis role will be based remotely in the UK. To be considered for this position, you must have valid work rights in the country where the role is based. Please note that visa sponsorship is not available for this role. Reporting LinesThe Associate will work under the direction of the SVP, IT Operations (based in the US)This role will have regular meetings with the Cybersecurity and Compliance workstream teams and key stakeholders from the OPCOsPrimary Roles and Responsibilities Systems AdministrationAdminister and support Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related workloadsAdminister Microsoft Azure resources, resource groups and subscriptionsMonitor system health, service availability, vendor advisories, and platform changesAssist with troubleshooting escalated application, access, and licensing issuesMaintain system documentation, administration standards, operating procedures, and knowledge articlesSupport audit, compliance, and security initiatives relating to managed platforms. Licensing ManagementManage software licensing across supported platformsTrack license usage and allocationEnsure software subscriptions remain compliant with vendor licensing requirements.Produce regular licensing reports, forecasts, and renewal summariesCoordinate license assignments for employees, contractors, consultants, and external partnersManage procurement requests for software subscriptions, cloud services, and related technology purchasesCoordinate obtaining quotations, purchase approvals and procurement documentationMaintain procurement records, renewal schedules, and software asset registers.Operational SupportProvide Level 3 support for supported applications and servicesWork with service desk teams to resolve escalated incidents and service requestsDevelop user guides, knowledge articles, and administration runbooksParticipate in ICT projectsEssential CriteriaBachelor’s degree in Computer Science, IT or equivalent2+ years of relevant ICT experienceDemonstrated experience with Microsoft 365 administrationDemonstrated experience with Microsoft Azure administrationExperience managing software licensing and subscription servicesExperience supporting procurement processesExperience managing SaaS platforms in medium to large organisationsCore SkillsStrong technical troubleshooting skillsExcellent stakeholder engagement and communication skillsStrong attention to detail and governance mindsetAbility to manage multiple priorities and deadlinesCommercial awareness and cost optimisation focusStrong documentation and reporting skillsAbility to work independently with minimal supervisionApplications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. Please note that only shortlisted candidates will be contacted.Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made during the recruitment process (due to disability, neurodiversity, or for any other circumstance), please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

\n • Are you an experienced Subsidence Claims Handler wanting the flexibility to work remote? \n, • Would you like your own autonomy with case management? \n, • Are you able to carry out desk-top handling using digital solutions? \n, • Are you keen to progress technically with the opportunity to progress to a Subsidence Engineer? \n, • This will be an exciting time to join due to growth and success within the Loss Adjusting Sector.\n\n As an experienced Subsidence Claims Handler you will: \n\n • Manage your own caseload of subsidence claims\n, • Carry out desk-top handling using digital solutions\n, • Work closely with Surveyors arranging instructions\n, • Liaise with all relevant parties ensuring the smooth management of the claims process\n, • Provide a high standard of customer service\n, • Utilise your exceptional technical expertise demonstrating your subsidence knowledge\n, • Work to client SLA's and KPI's\n\n About you: \n\n • An experienced Subsidence Claims handler with excellent Buildings/Subsidence claims handling experience\n, • Insurance Principles knowledge\n, • Exceptional communication skills and experience, verbal and written\n, • The ability to work in a pressured and busy environment working to strict deadlines and timescales\n, • Excellent IT/Systems experience with a high level of competency\n, • Industry qualifications CertCILA/Cert CII, working towards or the desire to complete\n\n Salary & Benefits: \n\n • Competitive annual salary\n, • Contributory pension\n, • Bonus\n, • Flexi benefits\n, • Birthday holiday\n, • 35 hours per week Monday - Friday\n, • Home working (flexible)\n

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.MUFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.Please visit our website for more information - mufgemea.com.Main Purpose of the Role :Specifically, you have accountability for the following named departments, this includes:[Technology / Technology Innovation Management/ Business Analyst Team]Key Responsibilities:Specifically, you will be accountable and responsible for taking appropriate action with respect to the Company’s and [MUFG Securities EMEA plc/Technology/Technology Innovation Management/Business Analyst Team], including:Generic Business Analyst SkillsPerforming requirements gathering and compiling formal Business Requirements and Functional Specification documents.Covering all aspects of Business Analyst engagement throughout the Project Development lifecycle including but not limited to:Formulating and presenting proposed solutions to the business users. This may incorporate illustrative calculations using production data.Formulating testing approaches and compiling test plans and test cases.Performing system/integration testing and supporting business users with user acceptance testing.Compiling and presenting test results.Completing project/work-stream status reports.Escalating issues/risks to project/line management.Supporting both Project Managers and business partners through SME and problem skills. Acting as an advisor on appropriate TEC solutions with a solid understanding of the vendor landscape.Strong analytical skills with the ability to support understanding and resolution of issues with evidence-based findings.Excellent communication skills with a focus on stakeholder management for ensuring delivery success across the Change portfolio but also acting as a representative and key partner for the business for TEC in a wider capacity.Strong TEC skills with the ability to perform sql queries and be self-reliant on systems analysis. Advanced excel is also required.• A strong proactive approach with Senior technology management communications and relationships, being able to deliver concise information to allow accurate and informed decision making. The individual should be a trusted advisor of Technology management as well as Senior business stakeholders.Ownership of Risks, Issues and Dependencies across project work, ensuring proactive actions are taken to avoid escalations.Provide MI/ KPIs for your BA pillar.Personal valuesConduct themselves in a manner commensurate with company valuesLead by example in building relationships across the bank, establishing a strong peer network and helping to strengthen collaboration.Leading by example by being a consistent role model on supporting and enforcing company policies around office attendance, office arrival times and sitting with the BA team to ensure collaboratively working with the team. Being flexible around the days in the office depending on business needs.Excellent communication skills are required both written and verbal. Ability to build positive collaborative working relationships with Technology, Change Managers and Business stakeholders.A continuous improvement mind set and proactive attitude to process improvements and using new technology.Maintain and enhance good working relationships with stakeholders, across the region and globally to share best practices, provide support and develop effective local policies and procedures appropriate to the Company, and work in support of the One MUFG and overall Group strategy.Specific Domain Knowledge ()Product knowledge:Business knowledge:Strong understanding of Identity & Access Management (IAM) frameworks, including identity lifecycle management (joiner–mover–leaver), authentication vs authorisation, and access provisioning modelsDeep knowledge of Privileged Access Management (PAM) concepts, including privileged account typesExpertise in core access control principles, including least privilege, segregation of duties (SoD), and role‑based access control (RBAC), with the ability to identify and mitigate access risks in complex environmentsUnderstanding of IAM/PAM governance models, including access certification (recertification), entitlement reviews, approval workflows, and audit evidence requirementsKnowledge of identity and access architecture, including integration between directory services, applications, and PAM solutionsAwareness of cyber risk and control frameworks, including regulatory expectations (e.g. PRA, ECB, EBA, FCA) and how they translate into access controls and monitoring requirementsUnderstanding of operational IAM/PAM processes, including onboarding systems into PAM platforms, managing service accounts, and handling exception accessAwareness of evolving cyber security practices, including zero‑trust principles, identity‑centric security, and integration with broader cyber risk programmesApplications knowledgeA solid understanding of RSA, ServiceNow, Cyber ArkTechnical knowledge: Ability to self-service on systems analysis requiring advanced excel and some basic sql.Additional projects/work Support the Head of the Business Analyst Team with wider department and divisional initiatives in strategy and innovation.A champion for the use of AI across the BA team and implementing within your pillar.Business Analysts will be asked to share knowledge as part of the Business Analysis Centre of Excellence (BACoE) forum.Providing subject matter expertise to support TEC initiatives, as required e.g. presenting solutions to other parts of the organization.Business analysts are required to support initiatives as side of the desk work outside assigned project work.Support Training & DevelopmentAll business analysts have a responsibility to actively support training/ knowledge sharing across the teamBusiness Analysts are required to support our new graduates and more junior members of staff through regular knowledge sharing.1) Technical Capability (if applicable)You are responsible for2) People (If applicable)You will manage the following matters, appropriate for above departments, including:[authority] for building (via recruitment, restructuring and internal development) a team of high-quality professionals that will achieve the objectives of the broader MUFG Group to leverage the strategic advantages;[accountable] for ensuring that all staff in your remit are fully trained and understand what is required of them in order to do their jobs effectively, including ensuring that job descriptions, objectives/personal development and performance reviews are provided for all staff at least once a year in accordance with Human Resources requirements, continually monitoring their competency in order to meet the requirements of the relevant regulator’s training and competency regime, handling appropriately any grievance or disciplinary issues; and[accountable] for ensuring that any responsibilities that you have delegated to other staff, including those in respect of regulatory obligations (where applicable), are appropriately apportioned and controlled. Ensure that the staff in question have a clear understanding of these duties so as to ensure that the business and affairs of the function can be adequately monitored and controlled3) Relationship with other functions and stakeholdersMaintain and enhance good working relationships with stakeholders, across the region and globally to share best practices, provide support and develop effective local policies and procedures appropriate to the Company, and working in support of the One MUFG and overall Group strategy.4) Performance and DutiesThe role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.Managing conflicts of interest/dual hat status (If Applicable)The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.Skills and Experience:Excellent communication skills - both written and oralA strong delivery track record and someone who can really take ownership of the initiativesExperience of managing a team of senior technology professionals within a top tier bank or consultancy.Experience of successfully delivering large scale projects (preferably with an international scope).Confidence and gravitas are required to interact with senior managers within the bank.Business analysis experience working for a top tier bank or consultancy.A thorough understanding of the project life cycle and experience of compiling proposal, scope, requirements and testing documents.Knowledge of software development life cycles.Personal Requirements:Ability and experience of working under pressure - both autonomously and within a teamAbility to liaise with business and IT stakeholders at all levels of the organisationWork experience in the securities Industry, preferably in a similar roleProactive and self-starting individual with high levels of ownershipStrong analytical skillsProven ability to organise and prioritise own workload and drive resultsFlexibility to adapt to urgent tasks as well as undertaking longer-term solutionsStrong interpersonal skills together with the ability to influence others and make decisionsStrong problem-solving skills with a logical approachThe ability to collaborate and partner across the firmHigh attention to detailWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.SummaryLocation: LondonType: Full time

What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as youTo find out more about our growing Ground and Water business click on the following link and discover what awaits you at WSP: Ground risk and remediation | WSPWe are seeking to support our growing world class team to ensure we continue to deliver the high calibre of service and technical excellence both we and our clients expect. With a strong pipeline of confirmed work moving into 2025, we have opportunities for Contaminated Land / Geo-environmental Consultants and Assistant Consultants to join our team. This role is specifically to support contaminated land assessment and remediation projects.This position offers excellent career development potential including training and mentoring. A competitive salary and benefits package will be provided. A little more about your role…Key ResponsibilitiesSite work including supervision and management of site investigationsField work including soil logging, environmental sampling and ground gas monitoringData collation, review and interpretationSupport with site investigation designPreparation of technical reports including desk studies, site investigation reports, and remediation studies and verification reportsEnsuring that all work is delivered in line with procedures and to the highest safety, health and environmental standardsA typical week could include activities such as:Phase 1 Desk Study researching and reportingPhase 2 Site Investigation design, supervision, soil sampling, soil logging, subcontractor management, human health/water environment risk assessment and reportingAdherence (with training) to best technical, engineering and health & safety practiceCommunicating with clients, subcontractors and working as part of a project teamYour team…The team provides land contamination management services to private and public sector clients in the property, government agency, energy, industrial and nuclear sectors.WSP provides an excellent environment in which to grow professionally, and the successful candidate will be fully supported with their continued development. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with and being supported by team members, project managers and project directors.Our offices have several networks to help early career professionals, meet colleagues and make connections around the business, as well as the opportunity for plenty of social activities. You will be based in the North/North East of England, preferably from our Leeds office or secondly our Newcastle office. You will be expected to attend sites across the UK when required, though primarily in the North of England.What we will be looking for you to demonstrate…ExperienceOn-site experience of site investigation and other similar field worksExperience in the preparation of Phase 1 contaminated land/geo-environmental desk studiesKnowledge of the requirements for planning, designing and management of site investigationsExperience of soil loggingKnowledge of the Construction Design and Management (CDM) Regulations in site investigationsKnowledge of the land contamination regime within the UK and the risk-based approach to the assessment of land contaminationReport writing including presenting information in a concise and accurate mannerData handling, including experience in the use of GIS is desirableQualificationsRelevant degree e.g. chemistry, biology, geology, engineering, or environmental scienceDon’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the teamImagine a better future for you and a better future for us all.Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.With us, you can. Apply today.#LI-DM2We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.WHAT’S IN IT FOR YOU?Work-life balanceAt WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.Inclusivity & BelongingWe welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.Health & WellbeingWe are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.Flex your timeTo enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.Your developmentWe understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.#WeAreWSPHere at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. Full timePosting Date: 2026-07-01

Company descriptionKekst CNC is a global strategic communications firm that specializes in protecting and enhancing reputations. From 15 offices around the globe, our team of over 300 professionals provides expert communications counsel, informed by judgment, insights and data-led analysis. We apply our communications expertise across high-stakes corporate, financial, and political matters, helping businesses communicate effectively through periods of disruption, transformation and growth. Kekst CNC is part of the Publicis Group. Publicis Groupe is one of the world’s leading communications groups, bringing together creativity, media, data and technology to help clients drive growth and transformation. As part of Publicis Groupe, we benefit from the scale, expertise and connectivity of a global network, while maintaining the specialist focus and entrepreneurial culture of our own business. For more information, visit www.kekstcnc.comOverviewHere at Kekst CNC, we enjoy high level access to some of the world’s biggest corporate brands – helping them to deliver first class communication strategies that build trust, reputation, and engage with key stakeholders.We are looking to hire two highly motivated Associates to join and contribute to a growing and ambitious organisation. Whether you are early in your career or already have some experience in social media analysis, content marketing, and strategic communications - then this could be an exciting opportunity for you to contribute to an in-demand service at a global integrated communications consultancy.This role will support corporate and financial communications Consultants, Directors and Partners deliver on an array of work for clients, on national and global mandates, across a range of industries. You will form a part of client teams from day one and be expected to contribute on tactical and strategic levels. ResponsibilitiesWe strive as a business to develop our Associates into the next generation of Directors and Partners to lead Kekst CNC. If you already have some experience in strategic communications and are ready for the next step in your career, this could be an exciting opportunity for you. In this role, you will be:A trusted client adviser: Build and maintain excellent client relationships and continuously deliver work that exceeds our clients' expectationsHighly networked: Nurture a strong network with relevant stakeholders, including journalists, analysts and other key contactsA source of knowledge: Develop excellent client knowledge and understanding – to give concise, accurate overviews of each client’s business, communications objectives and PR strategy. Stay up to date with trends, issues and challenges that affect clients' businesses and industries, through media coverage and regulatory developmentsA strategic thinker: Develop a clear understanding of the role and responsibilities in each client team, and how these contribute to overall client strategy. Contribute to creative campaign and strategy developmentA content creator: Develop high-quality short and long-form written content and contribute to the development of creative content across different formatsInsights-driven: Conduct desk research (media audits, market intelligence reports) and contribute to the development of communications strategies, making use of market analytics toolsA project manager: Support the planning, organisation and management of various events including interviews, media roundtables, and press conferencesQualificationsHave gained previous professional experience: ideally in a communications consultancy or the communications function of a businessKnow your way around the media: we’re looking for someone with a keen interest in media and current affairs, with an eye for what makes a good pitchAre a creative writer: you’ll need the skills to tell our client's stories through high-quality written contentHave an interest in Digital and social media: content creation, social media listening, community management, paid media management and influencer campaign capabilities are a plusHave excellent verbal communication and presentation skills: fluency in spoken and written English are a must, and additional language skills are a plusAre well-organised: excellent attention to detail, enthusiasm, strong organisational skills, ability to multi-task and work as part of a team in a fast-paced environmentLike to work internationally: in a fast-paced, high-stakes environment with international cross-border teams.Strong command of all Microsoft Office programs. Are proficient and curious in using AI powered tools, such as Microsoft Copilot, Claude and other emerging platforms, in their day-to-day work.Right to work: Have the right to work in the UK and can demonstrate it if requestedAdditional informationYour benefits: We’re a great place to work: Kekst CNC offers an inspiring working atmosphere, characterized by the highest level of professionalism in a challenging environment, lots of fun at work, and an open corporate culture where you can be yourself. We value diversity highly and are certain that we work better because of our differences; we best serve our clients by bringing together diverse skills, experiences, and backgrounds. The London office is a sociable and dynamic workplace and continues to grow at a rapid pace. Kekst CNC is part of Publicis Groupe, the world's second-largest communications group. We are able to can leverage the benefits of being a part of Publicis, especially their AI capabilities. A great place to learn: Our offering includes substantial training modules, an office exchange programme and a hybrid home office model. In support of our exciting development opportunities, we offer substantial training opportunities, and you will be assigned a Professional Development Advisor when you join. A range of benefits: We offer a competitive salary, bonus scheme, a generous finder’s fee, the opportunity for short-term transfer between offices (90 days), private health insurance, employee assistance program, flexible public holiday policy (so you can celebrate the days which are special to you without having to comprise your own holiday allowance), volunteering hours, and much more! A truly global perspective: Although you will be based in London, you’ll join an international team and support with cross-border projects, interacting with clients and colleagues all over the globe. Recruitment Process:The recruitment process will consist of several steps, such as interviews, tests, and reference checks. We look forward to your application! Kekst CNC is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, colour, age, religion / belief, sex, sexual orientation, gender identity / expression, national origin, disability, marriage and civil partnership status, pregnancy and parental status, or any other characteristic protected under EU, state or local law, where applicable.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Workplace Management are seeking an Engineering Manager to cover multiple sites within Central London on behalf or a world renowned clientRoles and Responsibility:Fully responsible for ensuring that the sites electrical, mechanical, HVAC and general services equipment are maintained in accordance with the agreed specifications and all such services operate efficiently at all times.Plan co-ordinate and deliver monthly business reviews (MBR) for your region of responsibility.Regular travel between site locations offering technical support to the engineering teams on site.Point of contact for technical related issues and escalations OOH.Monitoring Corrigo daily ensuring your teams are completing monthly PPM/reactive work orders within KPI timescales.To control/monitor contractor planned maintenance for the building and to ensure that all works completed efficiently and economically and that the required records are maintained. Undertake reviews of contractor’s health & safety obligations and paperwork including (but not limited to) site-specific risk assessments, personal protective equipment, works method statements, training records, carry out contractor competency audits.To regularly inspect all plant, equipment and building structure/fabric and to monitor the progress of remedial works that are implemented. To maintain a ‘safety first’ culture at the building and to assist the Contract Delivery Manager in the operation of a safety management system, paper and/or electronic. To be accountable for the rostering of engineering staff as necessary and to organise and implement emergency cover arrangements for outside normal working hours and to arrange appropriate cover for holidays and sickness absence. To assist the Contract Delivery Manager with the formulation of annual budgets and to ensure that works planned within these budgets are implemented effectively and economically and the programme dates achieved. To keep the Contract Delivery Manager fully informed on all maintenance/engineering matters and to produce reports as necessary relating to the optimum performance of the building services. To co-ordinate with the Contract Delivery Manager and HR Department on the recruitment and training of technical and maintenance personnel. Ensure internal audits are completed in line with Integral policies.Desirable:A Strong team leader possessing demonstrable team management skills who can work effectively with people at all levels and is capable of dealing with contentious and challenging situations.Holds a valid IOSH Managing Safely qualification.A Minimum of 3 years’ experience gained within a multi-discipline hard services environment in a managerial roleA good working knowledge of assets such as plumbing; HVAC systems, controls, refrigeration and electrical/mechanical and experience managing cooling towers.Prior experience of Building Management Systems. Experience in managing electronic PPM management systems Experience of managing technical incidents through to resolution.Experience in managing a service desk function.Be conversant with current Health and Safety legislation with experience of managing safe working practices and statutory compliance.Prior experience of managing a permit to work process. Practical knowledge of Microsoft packages - Word, Excel etc.Location: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.We are seeking a Lead Engineer – Workplace Technology & Automation to act as an internal consultant across our function. This role will identify opportunities, shape solutions, and help teams implement practical improvements across workplace services, support processes, and platform operations. It is a hands-on, non-managerial position suited to someone with strong Microsoft-centric expertise and a consultative, pragmatic approach.Role and ResponsibilitiesLead technical architecture reviews, risk assessments, and design decisions.Create roadmaps, reference patterns, and reusable checklists to improve delivery quality.Drive automation and AI adoption to reduce manual effort and enhance consistency.Mature Copilot usage within the workplace environment, building custom agents and plugins for enterprise workflows.Design and implement automation using scripting, APIs, and infrastructure-as-code.Improve integration between Microsoft 365 and service platforms such as ServiceNow.Act as an internal consultant, shaping ideas into workable solutions using agile practices.Collaborate with vendors and partners to ensure delivery aligns with internal standards.Must-Have Skills10+ years of strong expertise across the Microsoft stack: Microsoft 365, Copilot, Intune, Entra ID.Proven experience designing or delivering automation solutions in enterprise environments.Hands-on experience using AI to improve operational processes and support services.Proficiency in PowerShell, APIs, scripting, and infrastructure-as-code.Experience in agile delivery environments (user stories, backlog-driven delivery).Ability to shape roadmaps and turn opportunities into practical, scalable plans.Strong stakeholder management and communication skills.Prior experience as a senior individual contributor, specialist, or internal consultant.Good-to-Have SkillsExperience with ServiceNow integrations with Microsoft 365 or workplace services.Background in improving service desk or support workflows through automation.Experience establishing standards or operating models for AI/automation services.Relevant certifications: TOGAF, ScrumMaster, Microsoft SC-300 / MD-102 / AZ-500.Exposure to Mac/Linux management environments.What you can expect from usWe won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

BASED IN South East London \n CONTRACT TYPE Full-time & permanent \n \n ABOUT HENI \n HENI is an international multi-services art business working at the intersection of art and technology. From printmaking and physical artwork marketplaces to NFTs, publishing, news, video production, and art research, HENI works with the world's leading artists and estates to make art accessible to audiences worldwide. We are ambitious, fast-moving, and unafraid to challenge how the art world operates. \n \n THE OPPORTUNITY \n HENI is seeking an experienced Head of Logistics to lead and take end-to-end responsibility for the company's logistics function. The remit covers domestic and international movement of original artworks and print editions, together with fulfilment for books, merchandise and other physical products. \n \n Based in South East London, this is a hands-on leadership role combining specialist art logistics and high-volume e-commerce fulfilment. It is not a purely desk-based management position: the postholder will personally carry out day-to-day operational work, from arranging shipments and preparing documentation to coordinating suppliers, resolving issues and supporting warehouse and fulfilment activity. \n \n They will work closely with the Head of Warehouse and across Sales, Customer Care, Production, Exhibitions, Finance and Technology. \n \n KEY RESPONSIBILITIES \n\n • Lead the logistics function while remaining hands-on in day-to-day operations: set priorities and service standards, maintain up-to-date working procedures, plan capacity across exhibitions, primary projects and product releases, and ensure clear ownership and trained cover for critical processes.\n, • Manage the end-to-end logistics of artworks and print editions moving domestically and internationally, including collection, packing, transit, customs clearance and final delivery. Cover sales, exhibitions, loans, consignments, storage, production moves, returns and internal transfers; select the right shipper, route, packing/crating and installation service.\n, • Own and be able to operate fulfilment for editions, books and merchandise, including drop and allocation controls, production readiness, order checks, bulk labels, pickups, tracking, customer returns, damaged-stock replacement and accurate edition-number records.\n, • Build and manage the supplier framework, competitive tenders, carrier and platform relationships, shipping budgets, rates, surcharges, capacity and performance; maintain practical contingency arrangements for major drops and platform or carrier failures.\n, • Take full ownership of customs and excise compliance for imports and exports, including tariff classification, valuation, VAT, licensing and documentation. Manage pro formas, CPC codes, Incoterms, CITES/carnets, Temporary Admission, customs warehousing, proof-of-export deadlines, returned goods and any approved client self-collection; liaise with HMRC and brokers.\n, • Set proportionate packing, insurance and condition-reporting requirements; maintain chain-of-custody records and manage customs holds, loss, damage, claims, repair/replacement and root-cause action. Apply appropriate controls to replaceable numbered editions.\n, • Maintain a complete, searchable and compliant record of every movement, including website/offline shipments, allocations, cancellations, returns and replacements. Improve dashboards, deadline alerts, data integrations, movement tracking and automation so the function does not depend on personal folders or a single person/platform.\n, • Coordinate closely with Warehouse, Sales, Customer Care, Production, Exhibitions, Finance, Legal and Technology; communicate costs, lead times and risks clearly, protect client/artist confidentiality, support a premium customer experience and escalate errors transparently.\n\n \n CANDIDATE PROFILE \n A strong background in art is preferred. The successful candidate will combine art-handling judgement, customs expertise, commercial discipline and the ability to lead while remaining actively involved in day-to-day logistics work. \n \n Essential experience and capabilities \n\n • At least five years' relevant experience in registrar, logistics or customs compliance work, including senior ownership of complex international movements and the ability to lead people and partners.\n, • Proven experience moving art or other high-value, fragile goods, with sound judgement on handling, packing/crating, transport modes, condition evidence and insurance.\n, • Deep working knowledge of customs and VAT, including commodity codes, import/export documents, proof of export, Temporary Admission and bonded/customs warehouse controls.\n, • Practical understanding of high-volume parcel or e-commerce fulfilment, shipping platforms, order data, carrier operations, returns and operational resilience.\n, • Strong supplier and commercial skills: tenders, rate negotiation, budgeting, cost comparison, service performance and capacity planning.\n, • Confident with spreadsheets, document repositories, inventory/shipping systems and operational data; able to improve controls, reporting and processes.\n, • Highly organised, meticulous, discreet and calm under pressure, with clear communication, strong customer judgement and full ownership from problem through resolution. Comfortable working hands-on across office, warehouse and fulfilment activity.\n\n \n WHY HENI \n This is an opportunity to shape how HENI moves unique artworks and exhibitions, high-volume editions, books and merchandise - combining specialist art care, international trade, customer experience and scalable fulfilment in one accountable function.

We are a fast-growing agency looking for a superstar Project Manager with proven e-commerce experience and an appetite to build best-in-class websites. \n \n Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur with many more clients across various different sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. \n \n We believe that work should be fun and that as a team we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit. \n \n Location \n The Tom&Co nerve centre is located at our brand new, trendy office near Tower Bridge. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. We have openly embraced the flexibility of working from home and days in the office, with two compulsory office days. \n \n Summary of responsibilities \n As a project manager you will have full control of one of the “Pods” within the company. Each pod will consist of a multi-disciplinary, fully autonomous team, consisting of a designer, business analyst, FE & BE developers, QA testers, and a technical analyst, that will be geared towards looking after a subset of T&C’s clients. \n \n Below is a list of expected responsibilities: \n \n\n • Taking ownership and leading the pod in the delivery of all work \n, • Leading various agile ceremonies within the pod, eg. daily standup, refinement, kanban prioritisation and scheduling\n, • Keeping track of priorities and managing work accordingly\n, • Updating clients on scheduled work and any unexpected changes\n, • Joining the client for project weekly calls to provide updates, and maintaining excellent relationships\n, • Plans midterm resource vs holidays and escalates if risk of insufficient resource\n, • Ensures actions and decisions from retrospectives are carried forward\n, • Proactively analysing delivery statistics and looking for opportunities to optimise or increase delivery/efficiency\n, • Oversees Service Desk delivery and escalates urgent or slow-moving issues\n, • Project managing “retainer projects” within the pod\n, • Creating and maintaining project timelines and responding to and communicating changes\n, • Managing project budgets and identifying areas of risk\n, • Working with the Account Strategist to secure additional budget if required\n, • Ensuring any referrals to our partners are communicated to the AS team to introduce and ensure commission is received\n, • Weekly call with Head of Project Management to provide status update on pod delivery & project progress; proactive participation in improving the team efficiency and processes is expected\n, • Using Jira for managing all internal work\n, • Using ClickUp for client and project management, ensuring it’s utilised, maintained and remains organised\n\n \n Skills and experience \n\n • +3 years of project management experience\n, • Experience working with Magento2 preferable\n, • A clear communicator to internal teams and clients\n, • Effective client stakeholder management experience\n, • Good technical website understanding\n, • Understanding of PM methodologies, particularly Scrum\n, • Use of project management systems, particularly Jira\n, • Bright, ambitious, and looking to progress in a fast-paced, challenging work environment\n, • Well organised and a logical thinker\n, • Passionate about e-commerce and all things digital\n, • Excellent English communication skills\n, • Naturally well-organised, reliable, and enjoys working in a methodical way\n\n \n What's in it for you \n You will be part of an ambitious agency, experiencing rapid growth. This is a great opportunity where you can progress alongside the company, working closely with the directors, whilst being surrounded by people who are always willing to help each other. \n \n We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We work hard through the week but never shy away from a wind down on a Friday. \n \n You will be joining a welcoming, friendly team, with a good sense of humour. You will have 24 days holiday, bank holidays on top, and we even give you your birthday off to celebrate in style. To top it all off – you’ll work on a shiny new MacBook Air, which you can take home, naturally. \n \n We believe in paying people what they feel they deserve, so you tell us what that is and we will tell you if our pockets are deep enough. \n \n Oh and one last thing... \n \n We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM. \n \n We look forward to hearing from you. \n

Valemark is a modern members' society: a club built around people, not premises. \n \n About Valemark \n \n Every Thursday we seat strangers seeking belonging in restaurants across London: strangers chosen to fit, seated on purpose. Around Tables sits the rest of the club: member events through the season, communities we call Clubs, and a members' marketplace. We are a small, funded team building the club London wishes existed, and Tables is its front door. \n \n The role \n \n You make dinners happen, and then you make ten times as many dinners happen. \n \n Internally the founders call this job "the Secretary's hands": the person whose taste picks the rooms, whose judgement seats the tables, whose messages carry the club's voice, and whose run sheets mean the whole thing looks effortless. That half of the job is craft, and it never goes away. \n \n The other half is scale. We seat around one hundred people a week today. Your mandate is to take that to a thousand, and the route there is not working ten times harder; it is deciding, again and again, what must stay handmade and what must become a machine. The taste stays human. Nearly everything around it can be systemised, automated or handed to AI, and you will be the one who does it. Roughly equal parts producer, casting director and systems builder. We do not expect you to arrive knowing how to do all of that; we expect meticulousness, proactiveness, and real hunger to learn what AI makes possible, and to figure the rest out with us. \n \n The best person for this job zooms. In to the wrong fork, the misspelt name card, the one guest who needs a call rather than a message. Out to the shape of the week, the pipeline of rooms, the question of which of this week's tasks should never need doing by a human again. Most people are good at one altitude. We need both. \n \n What you will own \n \n The rooms, and the pipeline of rooms. Finding and booking restaurants that look and feel right, and, more importantly, sound right: rooms where six strangers can actually hear each other. At ten tables a week you can charm your way through; at a hundred you need a proper venue pipeline: sourcing, trialling, standing weekly allocations with the places worth returning to, and terms negotiated like someone spending their own money. \n \n The composition. Seating is the product. You will read applications carefully, investigate, and compose each table, balancing decades, energies and intents, deciding who sits beside whom and why. As we grow, you will turn instinct into repeatable craft: use AI to produce first draft seatings and surface non obvious pairings, use our data to learn which combinations actually catch fire, and keep the final pass unmistakably human. The machine proposes; you decide. \n \n The operations. Confirmations, dietaries, place cards, day of logistics, the Tuesday cancellation cutoff, and the Wednesday evening surprises: a flooded venue, a plus one request, a late train. You will run it all at pace, and you will also shrink it. Anything you have done twice by hand should already be on its way to being a template, an automation or a prompt. The test we will hold you to: the hours spent per seat should fall every month, while the experience per seat gets better. \n \n The members, at scale. You are often the first human a diner deals with and the reason they come back; the second seat is our north star. At a thousand seats a week that warmth has to survive volume, so you will build customer service that scales: a written voice so good it works in a template, self serve for the routine, sharp escalation paths for the moments that need a person, and refunds and rebookings handled so graciously that even a bad night ends well. \n \n The patterns. You will notice things: which rooms make conversation easy, which pairings rebook, which messages get replies, what tends to go wrong on a Wednesday. Your job is to take those patterns and use AI to act on them, so every dinner is composed a little better than the last. \n \n The events. Beyond Thursdays: member hosted occasions you will encourage and support, seasonal moments worth building for, our larger nights that bring the whole club into one room, and Marble, our elevated table, where the brief is simply: considered, surprising, unforgettable. We care more about imagination than budget. \n \n A typical week \n \n Monday, confirm the week's rooms and open the seating. Tuesday, close cancellations and settle the final tables. Wednesday, final lists to the restaurants, brief the table hosts, put out whatever catches fire. Thursday, place cards printed by lunch, at the venue early to check the table and the noise, greeting at the door by ten to seven, home when the second bottle is doing its work. Friday, thank yous, rebook nudges, the notes that make next week's composition smarter, and an honest hour spent automating whatever annoyed you most this week, so it never annoys you again. \n \n You, probably \n \n You have run dinners, events or rooms where the point was what happened between the people: a supper club, a members' club's events desk, a beloved restaurant's front of house, a boutique events practice. You type fast, write warmly, and stay calm at 6pm on a Wednesday. You have opinions about acoustics. You notice the wrong fork. \n \n And: you are the person who, having noticed the wrong fork, builds the checklist so no fork is ever wrong again. Nobody can do absolutely everything, and we are not looking for someone who can; we are looking for meticulous attention to detail, genuine proactiveness, and excitement about learning to use AI to scale what you do. You can be ruthlessly efficient without ever letting a member feel processed, because the systems exist to protect the human moments, not replace them. \n \n You would rather run one unforgettable evening than three forgettable ones. And then you would want to work out how to run fifty unforgettable ones a week. \n \n Pay and location \n \n London, full time, on site. £40,000 to £50,000, and potentially equity if you do well. \n \n How to apply \n \n No CV screening, no cover letter. Email luke@valemark.com and we will send you the assessment. The application is a working assessment, about an hour, and it is the job in miniature: you will seat two tables, book real rooms, survive a Wednesday inbox, and design something unforgettable. Then an interview with the founders. If you do that well, the final stage is a paid trial: you run one real Thursday with us. \n \n Valemark. The club built on people, not premises.

Better places, thriving communities \n ROLE: Service Desk Supervisor \n HOURS: 40 Hours \n LOCATION: Stratford London \n At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Service Desk Supervisor who will supervise and manage the Service Desk team, supporting the Service and Governance Manager, TSMs and Facilities Managers to ensure the successful delivery of service, compliance and operational excellence. \n Role Responsibilities: \n · Supervise and manage the first line of contact for all Service Desk calls and emails, delivering excellent customer service, while overseeing the logging, prioritising, scheduling and completion of reactive, remedial and planned preventative maintenance (PPM) work orders through the CAFM system in line with SFG20 and contractual requirements. \n · Supervise and manage liaison with subcontractors, engineers, TSMs and Facilities Managers to coordinate attendance, monitor delivery against client SLAs and KPIs, maintain accurate asset data within the CAFM system, and ensure work orders are closed correctly in Maximo/Evolution with all supporting documentation uploaded to avoid KPI penalties. \n · Approve Purchase Orders, manage the Approve to Pay report, oversee receipting, support supplier renewals, raise purchase orders where required, administer filing for purchase orders, quotations and work in progress (WIP), and assist with month-end activities including journals, invoicing, accruals, WIP and management information reporting. \n · Produce Service Desk performance reports, update performance trackers, assist with audit documentation, filing, archiving and document control, ensure all work-related documentation is completed accurately and on time, and maintain effective communication with clients, Operations Teams and Management Teams. \n · Ensure compliance with Health and Safety policies and Business Quality Management Systems, attend and cascade Team Briefs, complete all required training, develop a thorough understanding of the contract and associated documentation, and undertake additional duties in line with role capabilities as required. \n Required Qualifications: applicants must meet the below defined requirements for the role. \n · Previous experience within Building Services or Facilities Management in a Service Desk Supervisor or Service Desk Manager role, with strong organisational, time management and multitasking skills. \n · Previous experience using Maximo, Evolution and Coupa, together with familiarity with SFG20 maintenance standards, SharePoint or similar document management systems, and a good working knowledge of Microsoft Excel, Word and PowerPoint.· \n Strong customer focus, excellent communication skills, a professional and forward-thinking approach, a positive "can do" attitude, attention to detail, strong focus on SLA and KPI delivery, HR experience, and a high standard of literacy and numeracy. \n What's in it for you? \n · The opportunity to join a supportive team where your contribution is recognised and where you can thrive and be your best every day. \n · Ongoing training and development, with opportunities to enhance your skills and progress your career within Mitie. \n · The chance to work in a collaborative environment where safety, quality, customer service and operational excellence are at the heart of everything we do.

Exciting opportunity for a Senior Business Analyst - AI & Commodities Trading to join this global Energy company for a 6 month initially contract. \n \n Competitive Day Rates (Umbrella) \n 3 Days a week in London office \n \n This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology. \n \n Role Overview \n \n You will be a highly experienced Senior Business Analyst to support the expansion of AI-enabled products within the Products Trading organisation. \n The successful candidate will be responsible for bridging business and technology teams, translating complex commodities trading business challenges into digital and AI-enabled solutions. \n \n This role requires a seasoned Business Analyst with strong knowledge of Commodities Trading, Products Trading, Supply & Distribution, Logistics, Risk Management, and Commercial optimisation. Experience working on AI, data, analytics, or digital transformation initiatives is highly desirable. \n \n Key Responsibilities \n \n Business Analysis Leadership \n \n Lead discovery, analysis, process modelling and requirements definition activities across multiple strategic initiatives. \n Translate business opportunities and operational challenges into actionable functional and technical requirements. \n Facilitate workshops with traders, schedulers, operators, commercial teams, product owners and technology teams. \n Define user stories, business processes, capability maps, acceptance criteria and business outcomes. \n Drive solution alignment across business, product and engineering teams. \n \n Commodities & Products Trading Expertise: \n \n Provide subject matter expertise and analysis across areas such as: \n Refined Products Trading \n Crude Trading \n Deal Capture & Trade Lifecycle Management \n Commercial Operations \n Scheduling & Logistics \n Inventory Management \n Supply & Distribution \n Blending & Optimisation \n Risk & Exposure Management \n Margin & P&L Analysis \n Trading Analytics & Decision Support \n Front, Middle and Back Office Processes \n \n AI & Digital Product Enablement \n \n Identify opportunities to leverage AI and Generative AI capabilities within trading and commercial workflows. \n Work closely with AI engineers, data scientists, and developers to define and deliver AI-enabled solutions. \n Support product discovery, MVP definition, and scaling of successful AI products. \n Translate business use cases into requirements suitable for AI and Large Language Model (LLM) based solutions. \n Evaluate business value and adoption opportunities for AI-enabled products. \n \n Essential Experience \n \n Extensive Business Analysis experience within Commodities Trading or Energy Trading environments. \n Strong knowledge of Products Trading business processes and value chains. \n Proven experience working directly with traders, operators, schedulers, planners and commercial stakeholders. \n Experience supporting large-scale digital transformation initiatives. \n Strong stakeholder management and workshop facilitation skills. \n Experience working within Agile product delivery environments. \n Excellent communication and leadership capabilities. \n \n AI & Data \n \n Experience delivering AI, Machine Learning or Advanced Analytics solutions. \n Understanding of Generative AI and Large Language Models (LLMs). \n Experience converting business requirements into AI use cases. \n Familiarity with AI product lifecycles and adoption challenges. \n \n This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. *With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.

Sector Leader, Industrial and Logistics \n \n Equivalent to Associate Director / Director level \n \n London | Hybrid, 3 days in studio Salary: circa £70,000 to £100,000 depending on experience and what you bring with you, plus performance bonus and a genuine route to equity \n \n Build your own division. Keep the safety net. \n \n Most architects who want to run something end up with a choice: stay where you are and wait, or go out on your own and carry the risk yourself. \n \n This is the third option. \n \n An AJ100 multidisciplinary practice is launching a dedicated Industrial and Logistics division, and they are hiring the person who will own it. Not inherit it. Not join it. Own it, from a standing start, with the brand, the balance sheet and the client relationships of an established practice behind you. \n \n As the founding director of the business put it: this is the benefit of starting your own business up without the risk of it and the pressure of it. An umbrella over your head, and a real commitment to making it work. In his words, it is not a short term thing where we give it six months and see what happens. \n \n What is already on the table \n \n The groundwork is done. What is missing is you. \n \n\n • The relationships already exist. The board level sponsor for this division has spent months building contacts across the sector and is currently holding meetings back because he does not want to walk into a room without the right person alongside him. Those introductions are waiting for your first week, not your first year.\n, • Clients are asking. Feasibility work has been discussed and informally agreed with several developers on a "do a good job and the pipeline follows" basis.\n, • The market is moving in one direction. Ecommerce expansion, the government's defence spending commitment feeding manufacturing and construction, data centres, and continual expansion from large operators. Meanwhile the pool of architectural practices genuinely credible in this sector is small.\n, • You are not doing it alone. Planning, technical and quantity surveying disciplines sit in house alongside you, and a team will be built around you as the division grows.\n, • You report directly to a business owner and board director, working with him daily. Not through three layers of management.\n\n \n What you would actually be doing \n \n This is a hands on leadership role, and it needs to be. To start with you will be doing the work as well as winning it: feasibility layouts, master planning on sites ranging from a few acres to a hundred, fee proposals, and technical delivery through to construction information. Over time you build the team, train people up, and work your way out of the drawing so you can spend more time in front of clients. \n \n You will also be the one deciding how this division runs. Processes, templates, standards, how work is priced, how the sector is presented to the market. There is a portfolio to build on but very little structure around this sector yet. That is deliberate. It is yours to design. \n \n Who this is for \n\n • An architect (ARB or RIBA registered) or a properly qualified architectural technician (CIAT) with strong technical credentials. Architects preferred, given the design pressure now coming through planning on large box schemes.\n, • Around 10 years or more of experience, the large majority of it genuinely immersed in industrial and logistics. This is the one non negotiable. Deep sector experience is essential.\n, • Real experience across MLI (multi let industrial) and mid box, roughly 50,000 to 100,000 square feet. Big box or mega box exposure is a bonus. You know yard depths, bay counts, parking ratios and mezzanines without looking them up.\n, • Currently at associate, senior associate or associate director level, or a director in a smaller practice who is still close to the work. Likely coming from a recognised specialist in this sector.\n, • Comfortable being the person a developer or investor interviews. You will be in front of business owners who have been doing this for 25 years, and they will decide within one meeting whether they trust you.\n, • Commercially aware. You can build and defend a fee, and you understand where fees sit in this market.\n, • AutoCAD and Revit. Training is available if one is stronger than the other.\n\n \n Personality matters as much as the CV here. The practice is looking for someone calm, personable and able to read a room. Someone resilient, ambitious, reliable, and who leads with a can do attitude rather than a reason why not. Someone who can mentor and grow a team, not just deliver through one. Confidence and self direction are essential, because for the first stretch you are building rather than maintaining. This will not suit someone who wants a ready made desk and a full order book on day one. \n \n What you get \n\n • Salary in the region of £70,000 to £100,000, set against your experience and the value you bring. The upper end is realistic for someone arriving with a work stream behind them.\n, • Performance related bonus, weighted towards the people actually driving results rather than spread thinly across everyone.\n, • A structured route to equity. The practice operates an EMI share scheme and has already brought people below director level into it. Ownership is on the table for whoever makes this division succeed.\n, • Progression into the board. The business is actively building its board and its service director tier, and success here is the obvious route in.\n, • Hybrid working, 3 days in studio, with flexibility on start and finish times.\n, • A transparent culture with regular feedback, full company gatherings, research and learning groups, a social calendar, and an early finish on a Friday.\n, • Assessment based on what you do, not what you say.\n\n \n The honest version... \n The perfect candidate for this probably has a comfortable job right now. The reason to look at this one is that very few opportunities let you build a division from nothing, put your name on it, and take a share of what you create, while someone else carries the overhead and opens the first doors for you. \n \n If that is the thing you have been waiting for, this is it. \n \n I’m interested, what next? \n \n Option 1 - Click the apply button (don’t worry, we’ll discuss your application before submission) \n \n Option 2 – Drop me a message on LinkedIn (Louis Plevin) \n \n Option 3 - email the team at l.plevin@lofthousegroup.com

Desktop Support TechnicianLocation: London (central) and onsiteDay Rate: 230 p/d (Inside IR35)Role Overview:Bright Purple is recruiting for a Desktop Support Technician to join a busy IT team supporting end users across a busy corporate office in London. This is a hands-on role where you'll be responsible for installing, configuring and supporting desktop hardware and software, resolving technical issues, building new devices and ensuring users receive a high-quality IT support service. You'll work across a broad range of technologies, supporting both BAU activities and IT projects while maintaining excellent customer service throughout.Essential Skills:Previous experience in a Desktop Support, IT Support or Service Desk roleStrong knowledge of Windows desktop and laptop supportExperience troubleshooting hardware, software and peripheral issuesExperience building, deploying and imaging Windows devicesKnowledge of Microsoft desktop applications and enterprise softwareExperience supporting printers, email, networking and remote accessAbility to prioritise and manage incidents through a ticketing systemStrong troubleshooting and analytical skillsExcellent communication and customer service skillsDesirable Skills:Technical qualification or equivalent commercial experienceExperience with asset management and hardware lifecycle processesKnowledge of Active Directory and endpoint management toolsExperience supporting Microsoft 365 environmentsExposure to desktop security, patching and malware protectionBright Purple is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive recruitment process.

Multiverse is the upskilling platform for AI and Tech adoption.We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.Join Multiverse and power our mission to equip the workforce to win in the AI era.Why this role existsEvery foundation model lab is solving the same problem: build more capability. Almost nobody is solving the harder one — what happens when that capability meets a real organisation and real people who have to relearn how they work. That's the adoption layer, still wide open, and Multiverse sits in the unique position to solve this problem with ten years of proprietary learner and employer data driven from 1,500+ companies that no one else has.Diagnose & Prescribe (D&P) is the engine room of that problem. It works out what a learner or employer actually needs, then decides what they get funded for and which apprenticeship or learning path they're pointed to next. D&P is how we assess a learner's or employer's skill gaps, decide what they need, and point them to the right apprenticeship or learning path — so the blast radius here is human and financial, not just a dashboard metric.The line between leading this team and building the product has already blurred, which is why this role exists as it does. We need a leader who stays close enough to the work to have credible judgment in it, and who builds a high-trust team where diverse perspectives actually make the problem-solving better.This is a broad, domain-coherent, event-driven and increasingly AI-native estate. The dominant challenge isn't deep algorithmic difficulty in any single repo — it's holding the whole D&P picture, sequencing work across varied services, and keeping load-bearing decisions safe as the system evolves underneath you.What you're signing up forA genuinely unsolved problem — the constraint here is people and adoption, not model capability.High agency. We set outcomes, not playbooks. You and your team define how this evolves.Real commercial breadth. This team sits at the intersection of Product, go-to-market, and eligibility — closer to the customer than most engineering roles.Craft that's respected, not traded off. Strict typing, layered testing, ADRs, observability — and AI-native ways of working as the baseline, not an experiment.A company mid-transformation, told straight. Multiverse is rebuilding itself into a product-powered, AI-native company in real time. You're not inheriting a finished system — you're one of the people defining it.What you'll doYou will own delivery, technical direction, and team health in the D&P service estate — the full learner and customer journey from diagnosis through prescription to onboarding and growth tracking. Concretely, that means leading the team(s) across surfaces like:Diagnosis & needs assessment — AI-heavy services (retrieval-augmented generation (RAG), LLM-scored assessment) that turn raw signal into a picture of where a learner or employer actually is.Prescription & eligibility — build the product which helps learners and customers understand the best learning course for their skills and career development, that leverages a customer's levy funds. Much of this is load-bearing logic with a genuine financial and regulatory blast radius.Recommendation & onboarding — turning a diagnosis into the right prescribed path and getting learners into it, where those decisions become visible to customers and learners.The platform arc — continuing to carve D&P logic out of the shared legacy monolith into dedicated services, while backing the newer AI-native product from beta toward scale.Coach and build the team. Hire well, give every report a real growth plan, and move the team into a high-performing, AI-native operating rhythm — promotions and performance issues are never a surprise.Stay hands-on. Whiteboard distributed designs, review and negotiate the RabbitMQ event schemas and API contracts that ripple across services, and write production code yourself when it's the fastest way to de-risk or unblock.Deliver predictably. Use cycle time, change failure rate, and MTTR to balance shipping speed, debt, and change-safety on logic with genuine financial and regulatory blast radius.Raise the AI-native bar. Prove better discovery-to-build-to-review loops on your own team and share what works across engineering.Partner on strategy. Work directly with Product and Design — and closely with go-to-market — to turn learner and customer behaviour into technical direction on the surfaces where eligibility and recommendation decisions become visible to real customers.What we needA few terms you'll see below:D&P (Diagnose & Prescribe, this team's name), BAM (our hiring framework — Behaviour, Achievement, Mastery), ADRs (architecture decision records), IfATE (the UK body governing apprenticeship standards).Engineering management of full-stack teams shipping production software, with real technical depth to review architecture and challenge design.A team you led has shipped AI features to real users and operated them — not a side experiment.Strong Python/TypeScript (if you don’t have Typescript, you will need to learn): React/Next.js (App Router, RSC, server actions), tRPC/GraphQL, Node/Express.PostgreSQL at scale via an ORM, with migration discipline on large, live schemas.Event-driven systems on a message bus (we use RabbitMQ) — versioned events, idempotency, backward-compatible migration.A high engineering maturity bar as second nature: typing, testing, feature flags, ADRs, CI/CD, observability.AI-native delivery in practice — you build daily with Claude Code, Cursor, or the current best tool, and understand context management, model selection, tool design, and the token economics that separate a prototype from an affordable production system.What sets you apartGTM/acquisition-funnel experience — you've owned surfaces where onboarding and eligibility meet real customers.Strangler-pattern pragmatism — legacy monolith and greenfield edge-native product, at the same time.Accessibility and UX as defaults on learner-facing surfaces, not afterthoughts.Not for you ifThis role won't fit if you'd rather run ceremonies than stay in the system, the design, and the code yourself. It also won't fit if you see AI tooling as a productivity tweak rather than a step change in how a team works. And it needs someone who renegotiates the scope out loud when it's wrong, not someone who absorbs it and hopes it works out.Stack & how we leadTypeScript core (React/Next.js, Node) with PostgreSQL and RabbitMQ as the event backbone, plus Python and Elixir services — from RAG pipelines to a Claude-powered edge-native product. GitHub, CircleCI, Datadog. AI-assisted development is first-class, not bolted on.You'll lead full-stack engineers (with Python/Elixir specialists), report to the Senior Director of Engineering for Diagnose & Prescribe, and calibrate regularly with a peer group of EMs — you're not doing this alone. We reject micro-management: we set the objective, you and your team own the how. Kindness, candour, and curiosity over hierarchy — bad news travels as fast as good.BenefitsTime off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per yearHealth & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health supportHybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a monthWork-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per yearSpace to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and InclusionWe’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.Our Commitment to SafeguardingMultiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentEngineering

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity? We’re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you! What will I be doing? Product Engineers in the AI GroupBuild the systems that power Fin's flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.Work alongside our ML Scientists bring proof-of-concept code to production; ensuring it’s robust and scalable for real-world use.Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers..Contribute to all phases of software development including ideation, prototyping, and implementation and testing.Play an active role in the hiring, mentoring, and career development of other engineers.Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Fin.Profile we’re looking for These are meant to be indicative, not hard requirements.10+ years of experience shipping high-quality products.No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team.You can demonstrate significant impact in the work that you have done.You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development.Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here!Strong willingness to fight for good outcomesBias towards progress over perfectionBSc in Computer Science, Maths or Statistics or related discipline Bonus skills & attributes Previous experience in data analytics, or statistical roleBenefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsOpen vacation policy and flexible holidays so you can take time off when you need itPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed.#LI-HybridPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Req ID:377373NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a SAP FICO Consultant to join our team in London, London, City of (GB-LND), United Kingdom (GB).Job Description – Senior SAP FICO Consultant (10+ Years Experience)Position Title: Senior SAP FICO ConsultantExperience: 10+ YearsLocation: UKRole OverviewWe are seeking a highly experienced Senior SAP FICO Consultant with 10+ years of expertise in SAP Finance and Controlling to support, enhance, and optimize SAP financial systems. The ideal candidate will be responsible for SAP PR1 production support, system enhancements, integration initiatives, and project delivery while providing functional expertise for SAP S/4HANA transformation programs. This role requires strong business process knowledge, hands-on SAP FICO configuration experience, and the ability to collaborate effectively with global stakeholders across Finance and IT organizations.Key ResponsibilitiesSAP Production SupportProvide Level 2/Level 3 service desk support for the SAP PR1 environment, ensuring timely resolution of incidents, defects, and service requests.Perform root cause analysis and implement sustainable solutions to minimize recurring issues.Monitor system performance and proactively identify opportunities for process and system improvements.Partner with business users to understand issues and deliver effective solutions aligned with business requirements.SAP System EnhancementsLead the design, configuration, testing, and deployment of small to medium-sized SAP FICO enhancements within the SAP PR1 landscape.Analyze business requirements and translate them into functional specifications and solution designs.Collaborate with ABAP developers, integration teams, and business stakeholders to ensure successful delivery of enhancements.Ensure compliance with SAP best practices, governance standards, and change management processes.Integration SupportSupport and maintain integrations between SAP PR1 and other financial solutions within the Thermo Fisher ecosystem.Troubleshoot interface issues and coordinate with cross-functional teams to ensure seamless data flow and financial process continuity.Participate in the design and implementation of new integrations while ensuring data accuracy, consistency, and compliance.Work with middleware and integration teams to support end-to-end financial processes.Project Delivery & GBS SupportSupport Global Business Services (GBS) projects, particularly medium-sized initiatives focused on integrating SAP PR1 with new financial platforms.Participate in project planning, requirements gathering, solution design, testing, deployment, and hypercare activities.Provide subject matter expertise in SAP Finance processes and system capabilities.Act as a liaison between business stakeholders and technical teams to ensure successful project outcomes.SAP S/4HANA Transformation ProgramsProvide functional consulting support for SAP S/4HANA transformation and modernization initiatives.Advise project teams on finance process design, SAP best practices, and S/4HANA capabilities.Support fit-gap assessments, solution validation, testing, and migration activities where applicable.Contribute expertise to strategic SAP programs and identify opportunities for process optimization and standardization.Required QualificationsBachelor's degree in Information Technology, Finance, Accounting, Business Administration, or a related field.10+ years of hands-on SAP FICO consulting experience, including production support, enhancements, and project delivery.5+ years of strong expertise in SAP FI modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Bank Accounting, and Financial Closing processes.5+ years of strong expertise in SAP CO modules including Cost Center Accounting, Internal Orders, Profit Center Accounting, and Product Costing.5+ years of proven experience supporting and managing SAP integrations with enterprise financial systems.5+ years of experience working on SAP implementation, upgrade, enhancement, and integration projects.Strong understanding of financial business processes and accounting principles.Excellent analytical, troubleshooting, and problem-solving skills.Strong communication and stakeholder management capabilities, with experience working in global environments.Preferred QualificationsExperience with SAP S/4HANA implementations, migrations, or support projects.SAP FICO Certification preferred.Experience with SAP Central Finance, SAP BPC, Group Reporting, or related finance solutions is an advantage.Knowledge of integration technologies and middleware platforms.Familiarity with ITIL processes and service management frameworks.Experience working within large multinational organizations and shared services environments.Key CompetenciesSAP FICO Functional LeadershipFinancial Process ExpertiseProduction Support & Incident ManagementIntegration ManagementRequirements Analysis & Solution DesignProject Delivery & Stakeholder ManagementSAP S/4HANA Transformation SupportProcess Improvement & OptimizationCross-Functional CollaborationStrong Communication and Documentation SkillsAbout NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:Delivery - Digital Apps - HPLS, IB & PS - 1028952071

About UsThe Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT.Our Commitment to Diversity, Equity and InclusionWe believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.The Role OverviewReporting into the Head of Collaboration Tooling in the Infrastructure & Operations group in Technology, this role is for a senior engineer to help implement and support the collaboration tools and services used by the staff of the Financial Times.About the team: Infrastructure & Operations has around 90 people working in multiple teams that have diverse remits, including: cloud services, code management, the management and provision of end-user devices, collaboration tools, networking, a global service desk, identity and access management, and technical operations support. We value transparency, accountability, shared responsibility and teamwork. The team works closely together with a very supportive, knowledge-sharing ethos.We ensure FT Staff have the tools they need to run a business providing world-class journalism to our customers. We support informal knowledge sharing alongside more formal training opportunities.You can also get an insight into how we work from our FT Product & Technology Medium publication.What you will work on: Lead technical design and architectural decisions for collaboration tooling platforms, providing guidance and direction for engineers across the team. Act as a subject matter expert for AI capabilities within collaboration tooling, helping teams understand, adopt and safely leverage AI-powered features and services.Engage with other disciplines, groups and teams across FT Technology and beyond, making sure we are all working together effectively, and evangelising the tools and solutions that the team own and manage.Contribute to the product and renewal roadmaps for the tools the team owns.Understand the capabilities our collaboration tools provide, and stay abreast of relevant developments in the marketplace.Help manage and select suppliers of key collaboration tools or technologies.Liaise with vendors and internal customers of collaboration tools.Help set and reinforce our inclusive, respectful, multidisciplinary, and open culture.Help to improve the technology, processes and skills of the team.Establish and promote engineering standards, operational practices and architectural principles for collaboration tooling and associated integrations. Ability to make and communicate sound technical decisions in ambiguous situations.Comfortable acting as a technical escalation point for complex problems.Curiosity about emerging technologies, particularly AI and automation, and an ability to translate them into practical business value.Collaboration ToolsYour focus will be on our collaboration tools such as ChatGPT, Google Workspace, Google Gemini, Slack, Jira, Confluence, Figma, Make, MASV, Monday.com, Zapier, LucidChart & LucidSpark. This list is neither exhaustive nor comprehensive.About YouYou are enthusiastic about contributing to all areas of the team's responsibilities. Our ideal candidate will bring a unique point of view to the work that we do. We firmly believe that diverse perspectives help us create great tools and enhance the team.Characteristics we value:Ability to raise the skills and performance of those around youKeen to take action whilst being pragmaticPassion for realistic, high-quality engineering excellenceAttention to detail and common senseBeing collaborative and supportiveEnjoy learning and teaching — whether that be pair programming, lightning talks, good documentation, leading workshops or mentoring other members of the teamA love of solving problems with technologyWhat’s in it for you? Our benefitsOur benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. AccessibilityWe are a disability confident employer and Valuable 500 signatory.Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.Further informationAt the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.The RoleSquare is looking for a passionate leader to develop, manage and support a group of Resellers. You will be responsible for planning, organizing, and leading Resellers focused on selling to SMB service based (examples: professional services, home & repair, beauty & personal care) with a hybrid scope to include restaurant and retail businesses. This role is a 2nd level leadership role. Your leadership will directly help Square drive revenue against our annual sales quotas. Your entrepreneurship spirit will be a valuable contribution to developing Square’s sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This role reports directly to our Head of Resellers. You will:Be a senior leader whose is obsessed with exceeding quota, execution, accountability and operational excellenceDemonstrate exceptional judgment, critical thinking skills and engender trust with your team, peer leadership, senior management and cross functional partnersBuild and maintain a direct relationship with all employees at each one of your respective ResellersHelp our Resellers build a strong sales funnel Data driven mindset - seeks to understand and makes decisions and suggestions through consistent review of performance KPIs (NPA, SaaS, win rates, activations, activities) at an organizational and manager levelWork in concert with the Services product teams/GM as the sales lead and voice - participate and collaborate in weekly, monthly and quarterly meetings/business reviews providing insights and suggestions all in support of the product revenue goalsBuild a high performance sales culture rooted in individual/team development, coaching, recognition, and accountabilityAbility to embrace and communicate change management along with an ability inspire and motivate team membersAlign with organizational repeatable sales funnel processes and best practices across multiple teams, including sales development, professional services, and sales enablement/trainingRepresent and influence cross functionally as a senior leader by partnering across Sales Enablement, Deals Desk, Strategy & Operations, Finance, Seller Experience, Marketing, and Risk to remove obstacles and close dealYou have:6+ years of sales success, preferably in a high growth company4+ years of leadership experience, experience leading a team of sales managers (preferred)Experience in high transaction volume SaaS application or financial services sales Proven ability to drive high performing sales teams and develop strong frontline sales leaders Demonstrated excellent business judgment and professional acumenExtensive understanding and experience in a Reseller ChannelProven ability to work with and influence cross-functional teams and departments in a rapidly growing environmentProven ability to communicate and manage relationships with senior executivesExcellent interpersonal, leadership, organizational, and communication skillsExtensive experience in a metrics-driven sales organizationPreferred QualificationsBackground in fintech or payments industryMBA or equivalent advanced degreeWe're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out ourI+D page.Application GuidelinesCandidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.Use of AI in Our Hiring ProcessWe may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions.Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.Privacy Policy

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity? Over the past twelve months, we’ve seen rapidly growing demand for Software Engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Fin's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation.As a Forward Deployed Software Engineer, you’ll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments.If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world-class Product, Engineering, and GTM teams, this role offers a rare opportunity to combine technical excellence with real customer impact.What will I be doing? Drive adoption of Fin by helping prospects unlock the power of Fin's AI capabilities to automate and scale their support operationsEmbed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with FinWork hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completionCollaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedbackContribute to the evolution of the Forward Deployed Software Engineering function by codifying best practices and sharing insights from customer engagements to help the team scale and growWhat skills do I need? Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering or PhysicsExperience building a SaaS product with real-world usage. Bonus points for former founders or early startup engineersYou’re interested in AI/ML and enjoy quickly building a strong understanding of novel problems, capabilities, and architectures — including the trade-offs and limitations involvedYou bring strong cross-functional collaboration skills, with the ability to navigate organizational boundaries and bring people together to achieve the best outcomes for our customers and for FinYou’re a strong coder. You have deep knowledge of at least one high-level programming language (for example, JavaScript, Python, Ruby, etc.). It doesn’t need to be a language we use today — great people are effective learners and are quick to pick up new tools or introduce better ways of workingYou’re able to prototype and ship software quickly, while maintaining a high bar for quality and a clear focus on business goals and outcomesYou’re proficient in using and writing REST APIs to integrate systems effectivelyYou’re a strong communicator who can comfortably discuss the same topics with engineers and non-technical audiences, adapting depth and detail as neededYou’re willing to travel and work on-site with customers to build strong relationships and develop a deep understanding of their needsBenefitsWe are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage tooMacBooks are our standard, but we also offer Windows for certain roles when needed#LI-HybridPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Property Manager About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!What this job involves The Assistant Property Manager role has a clear purpose: to support the Property Manager in continually enhancing the quality and value of Amazon buildings, by providing an innovative, operationally efficient and commercially competitive property management service.Amazon has a growing portfolio of UK buildings where responsibility extends beyond the occupier demise, to include the management of the building or the estate. Where this is the case, the Assistant Property Manager role will assist with the delivery of building FM service across hard and soft services and will seek to develop excellent relationships and regular dialogue with stakeholders in support of the Property Manager.Major Responsibilities:Provide support in the operational management of Amazon controlled properties, generating ideas and innovations to deliver a best in class service.Be the focal point of contact for all occupiers, responsible for promoting and maintaining positive relationships across key stakeholders, including Landlords, retail tenants and neighbours in the local community.Monitor compliance with all current statutory requirements in relation to health, safety and the environment and to take the lead in assimilating and compiling the documentation.Working closely with the Property Manager, monitor service charge budget expenditure, ensuring frugal and sustainable procurement of goods and services. Take ownership for the raising of purchase orders and tracking of expenditure.Assist in the delivery of capital asset planning, such as lifecycle replacement plans and the management of fabric maintenance, with focus on sustainability.To carry out regular detailed inspections of retail and commercial properties to maintain accurate and up to date records, inclusive of A3 (restaurant) unit services.Support in managing suppliers to ensure effective, safe and compliant delivery of all property management services, providing feedback to the Property Manager and participation in monthly meetings.Audit and review help desk tasks, approving and instructing engineering subcontractor quotes to quickly resolve issues impacting customers.Assist in developing collaborative working practices with the Amazon security team in areas of shared responsibility, such as perimeter management, loading bay, lifts, keys and retail. Coordinate to implement process and share information in relation to incidents and emergency response.Assist with the development and roll out of business continuity management systems specific to each building.Review property-specific documentation, updating periodically as appropriate and support in the preparation of other documentation such as management reports.Where necessary, provide administrative support to ensure consistency across the portfolio.Undertake any other reasonable property management-related duties as required by management or leadership.Provide cover as required for wider team members, with specific responsibility for ensuring that the Property Manager function is covered in its absence.Sound like you? To apply you need to be:Degree level qualification, and or strong capability and evidence of being in a similar role.Experience in a similar role.Conversant with RICS code of practice in commercially property service charge.IOSH (within last 5 years) required.Proactive and adaptable working ethos.Be able to win the trust and co-operation of key property stakeholders.Have a bias for action whilst working within a rigid governance structure.Be an effective communicator.Be able to work autonomously, in multiple locations.Have the ability to confidently operate within a fast-paced and complex environment.What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...Apply today!Location: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

Our MissionAt Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job SummaryYour Career We are seeking an experienced Senior Service Desk / Field Engineer to join our IT Service Desk team. You will serve as a technical expert and a key contributor to the delivery, optimization, and automation of end-user support and workplace technology services. You’ll take full ownership of complex issues, implement scalable support solutions, and partner with global IT teams to strengthen system reliability and user experience.This role blends hands-on technical execution with strategic problem-solving and process improvement. You will primarily support the local site while collaborating with global operations teams across the Americas, EMEA, and APAC.Your ImpactAdvanced Troubleshooting: Lead the resolution of high-impact and complex technical issues across desktop, network, and SaaS environments. Perform in-depth root cause analysis and implement long-term remediations.Service Ownership: Manage and optimize key end-user services, including Google Workspace, endpoint management (Mac, Windows), collaboration tools (Zoom, Slack), identity management (Okta, CyberArk), and secure access (VPN).Automation Leadership: Design, develop, and maintain advanced automation scripts and workflows (PowerShell, Python, or similar) to reduce manual effort and improve service metrics.Infrastructure Collaboration: Partner with network, systems, and security teams to support local IT infrastructure, site onboarding, and operational readiness for new technologies.Field Engineering Excellence: Lead field support operations for your site, including workstation provisioning, network connectivity, A/V systems, and executive-level support.Process & Documentation: Author and maintain advanced knowledge base articles, support runbooks, and team SOPs that promote global consistency and knowledge sharing.Continuous Improvement: Analyze Service Desk trends, identify service gaps, and propose technical or procedural improvements to increase efficiency and reduce ticket volumes.AI & Data-Driven Insights: Use AI-assisted tools to enhance incident triage, automate common workflows, and proactively identify opportunities for system optimization.Mentorship & Collaboration: Provide technical guidance and mentorship to junior engineers and field technicians within the local and global Service Desk teams.Qualifications Your ExperienceProfessional Background: Typically requires a BA/BS in Information Technology or equivalent and 3–5 years of progressive experience in IT Service Desk, Field Support, or End-User Computing roles.Technical Expertise: Deep proficiency in Google Workspace administration, Zoom/Slack management, and identity services (Okta, CyberArk, or similar).Endpoint & Systems Management: Expert-level understanding of macOS and Windows configuration, patching, policy enforcement, and MDM tools (Intune, JAMF).Networking & Security: Strong knowledge of TCP/IP, VPN, wireless networking, and endpoint security practices.Automation & AI Integration: Demonstrated experience in developing automation scripts and utilizing AI-based tools or APIs to optimize Service Desk workflows and improve support efficiency.Analytical Skills: Ability to interpret data from ticketing systems and dashboards (ServiceNow or similar) to drive measurable performance improvements.Customer Centricity: Demonstrated success in balancing high technical standards with exceptional service delivery and empathy toward end-users.Cross-Functional Collaboration: Experience working across global IT functions and time zones, contributing to 24/5 support coverage and shared initiatives.Continuous Learner: Actively seeks opportunities to improve with emerging tools, cloud platforms, and AI advancements in digital workplace support.Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.SummaryLocation: Office - United Kingdom - LondonType: Full time

Reference: 13371Investec – Where Out of the Ordinary HappensAt Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.Description of role and key responsibilitiesThe Deal Manager role is designed to act as a vertical partnership with the business.The Deal Manager will fulfil the role as primary contact and relationship manager for all Global Lending Operations activities while being responsible for facilitating Corporate & Specialist Lending Business areas and wider group stakeholders to ensure the banks transactions are managed as effectively as possible, with Risk Mitigation and Data quality at the forefront of the service provided. Essentially our responsibility is to place the banks clients and investors as the priority. This offering is to be delivered in way that supports our client's requirements and needs within an appropriate risk framework and control environment. Attending front end Lending Desk meetings to understand strategy and volume changes (ad hoc)Review of Draft Documentation at appropriate stages, with a view to suggesting any changes to improve the operational aspect of the transactionCompletion and record retention of transaction With Holding Tax forms, such as W8 & W9 Ben formsDeal Execution – Governance and Control function of initial commitment booking and pay away conditions in line with New Deal Facility checklistsOversight and tracking of all conditions subsequent Booking of New Deals in lending source systemCo-Ordination of Deal Handover meetings with IBP StakeholdersCompletion and Handover of Term/Deal Notes to Transaction Manager Servicing teams.Reconciliation of Derivatives booking versus Loan profiles to ensure the hedge is effective (if applicable)Filing of relevant documentation on Global Doc storage site – inclusive of permission control and access rightsOversight of fee bookings and amortisation requirementData oversight of ongoing transaction in the capacity of Data OwnershipBooking of Lending Security/ Collateral – and ongoing oversight of valuation and booking accuracy Updates security/ collateral as and when directed by Credit via the Credit Minute processGatekeeper of the release of Security upon redemption of a Loan Transaction.Management & Governance of trading and sell down processesManaging waiver applications with Credit and related stakeholders (Admin Agency)Management of With-Holding Tax process (Borrower & Lender)Oversight of Reg Reporting data, IFRS9 Classification, Funding Costs and data quality to ensure transactions are serviced in the most cost-effective mannerOversight of Reconciliations and active support to clear complex breaks and long dated itemsOversight of arrears for communication with Business Lines, Credit and Credit support teamsProduction of Risk Event write ups and analysis to close out gaps and reduce risks within the operating environmentDelivery of bank wide initiatives/projectsDashboards and BU conversation is a key component of the Deal Manager role, this person is expected to own the production and accuracy of all data, information and drive the way in which it is utilised across the bank and raise operational issuesProduction of Desk Level MI and KRI Reporting of outcomes of Desk level meetings to DM LeadershipCore skills and knowledgeRegulatory Knowledge as applicable to role (compulsory)To act with integrity at all times and embrace the philosophy of treating our customers fairly (compulsory)Training, Coaching & Assessment skills (ability to identify training gaps in self and others)Strong experience over a broad and complex product rangeStrong LoanIQ experience and ability to build dealsAbility to interpret and operationalise complex credit, ancillary & security documentationStrong Understanding of lending risk environmentUnderstanding of downstream implications, including finance, funding, risk reporting (market, operational and credit)System knowledge and flexibility, ability to navigate and adapt to changes through a constantly changing technical environmentAbility to negotiate documentation, requirements and verbal interactionsPro-active “can do” approach with the ability to problem solve in a collaborative environmentAbility to work under pressure and manage high volumesStrong analytical mind-setStrong verbal and written communication skills and ability to build and manage relationships with all stakeholdersMust be driven to facilitate, drive change and optimise efficienciesIllustrate a high level of emotional intelligence, coach ability, self-motivation and positive temperamentBe accountable and take ownership for the roleAny other attributes that would be helpful, but not essential for the roleKnowledge of relevant Investec policies and proceduresKnowledge of relevant Investec IT ApplicationsKnowledge of Investec Authorisation ProcessesExtensive and diverse knowledge of the range of IBP lending products currently under managementAs part of our collaborative & agile culture, our working week is 4 days in the office and one day remote. We believe that being together enables us to live our values and support our clients and communities in an extraordinary way.Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. You can find a list of our benefits hereEmbedded in our culture is a sense of belonging and inclusion. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We believe that innovation thrives when everyone feels respected, included, and empowered to contribute.We actively seek out diverse talent and foster an inclusive environment, encouraging applications from people of all backgrounds and experiences. Here, you'll find networks, benefits, and development opportunities designed to support your career journey, wherever it may lead.If this role excites you but you don't meet every requirement, we'd still love to hear from you. Your unique perspective and experience could be exactly what we are looking for. Get in touch!At Investec, we're deeply invested in our clients, our colleagues, and our communities. It's more than a mindset; it's how we show up every day.Be part of something Out of the Ordinary.Recite MeWe commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist. Location:London - 30 Gresham Street Department:Operations(IBP) Division:IBP Business Enablement Employment Type:Full time Salary:Competitive

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionPre Sales Architect Role Profile and Job DescriptionThe Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view to ensure that solutions are robust, deliverable, commercially viable, and aligned to customer objectives.Working closely with commercial, sales, technical, and delivery teams, the Pre Sales Architect will identify, qualify, and shape complex multi tower managed service opportunities. Acting as Solution Owner on strategic pursuits, the role will bring together tower leads and specialist contributors to create integrated solutions that stack up operationally, technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape while applying deeper expertise in one or more of these areas.This is a senior, client-facing role requiring significant industry experience, strong communication skills, and the ability to lead virtual teams through the full solution lifecycle. The Pre Sales Architect will provide leadership across commercial, pre-sales, finance, and delivery functions to develop winning propositions that balance customer outcomes, delivery practicality, risk, and profitability. The role demands credibility with senior customer stakeholders and the ability to translate complex service and technical concepts into clear, compelling propositions.The Pre Sales Architect will have experience of complex bidding environments and formal procurement processes and will contribute across the full sales lifecycle, from early qualification and customer discovery through solution development, governance, pricing, contract negotiation, transition, and into steady state service delivery. This role will also support the continuous enhancement of the managed services portfolio by identifying opportunities to improve service innovation, competitiveness, and customer value.The Pre Sales Architect should also be able to provide input and advice as to how we enhance and improve the Managed Service offering that Version 1 provides, focussing on technical and service innovations. The aim being to develop our offering, so that it provides real business value to our customers and therefore becomes a more compelling proposition to them.Key ResponsibilitiesThe Pre Sales Architect will lead the development of integrated managed service solutions and will be accountable for ensuring that proposed services are aligned to customer requirements, operationally deliverable, and commercially sound.Key responsibilities will include:Act as Solution Owner for complex multi tower managed service opportunities, providing overall leadership, direction, and integration across service tower workstreams.Work with sales and account teams to qualify opportunities, shape solution strategy, and position managed service propositions effectively with customers.Lead solution development activities across technical, service, commercial, and delivery stakeholders to produce coherent, competitive, and deliverable solutions.Provide design authority and governance across tower leads and specialist contributors, ensuring consistency of approach, alignment to standards, and solution quality.Support the development of commercial models, resource profiles, assumptions, and pricing inputs to ensure solutions are both competitive and financially robust.Contribute to the production of customer-facing proposal content, presentations, workshops, and responses to RFI, RFP, and ITT processes.Build strong relationships with senior customer stakeholders and internal teams, acting as a trusted advisor throughout the sales and mobilisation lifecycle.Identify opportunities to strengthen and evolve the managed services portfolio through innovation, service improvement, and market-led insight.QualificationsSkills and ExperienceThe successful candidate will bring broad managed services experience, including at least five years in a pre-sales, solution architecture, or service design role, together with a proven track record of shaping and winning complex multi tower opportunities. They will be comfortable operating across both strategic and detailed solution discussions and will be able to combine technical understanding, service design thinking, and commercial awareness. The role requires an individual who can work confidently with customers, sales teams, delivery stakeholders, and finance colleagues while maintaining ownership of the overall solution.Demonstrable experience in a pre-sales, solution architecture, or service design role within a managed services environment.Broad understanding of service towers typically delivered within managed service contracts, with deep expertise in one or more tower areas.Experience of acting as Solution Owner on complex opportunities, taking cross tower accountability for solution coherence, delivery viability, and commercial alignment.Adept at using AI and large language models to support the end to end Pre Sales lifecycleStrong commercial awareness, including experience of solution costing, pricing inputs, commercial risk assessment, and pricing to win considerations.Experience of supporting formal bid and procurement responses, including RFI, RFP, and ITT submissions.Strong stakeholder management, communication, and presentation skills, with the ability to engage confidently with both technical and executive audiences.Ability to lead virtual and cross functional teams, coordinate specialist inputs, and drive solutions through to a successful conclusion.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.At 8x8 we',re reimagining how work gets done, and AI is at the centre of that. Were looking for a Sr. Endpoint &Security Engineer, based full-time in our London office, to own our endpoint security stack globally while also being the on-site technical presence for our London team.This is a global engineering + local IT Site Support role. Your time will be split roughly evenly between two focuses:• Engineering focus (global scope): You are the SME and service owner for endpoint security, MDM, ZeroTrust access, work app isolation, DLP, and endpoint hardening across the enterprise. You own the how, why, strategy, processes, measurement, and Tier 3/4 support for these services.• Site IT Support (London office): You are the walk-up technical presence for our London office. You handledevice provisioning, AV, asset management, and general on-site support.If you like the idea of setting the endpoint security direction for a 2,000-person global company while also being the person a colleague can walk up to when their laptop won't behave, this role was written for you.What You' ll Do:Your mission: Research, select, deploy, and operationalize the tooling that will carry us forward across MDM, work app isolation, Zero Trust access, DLP, and device hardening.Endpoint Security Engineering (Global)• Own MDM strategy and configuration across MacOS and Windows (corporate endpoints) as well as iOS and Android (BYOD). Includes compliance baselines, hardening, and self-service app delivery.• Own the work app isolation and BYOD data-containment model. You'll evaluate, select, deploy, optimize, and support the chosen platform.• Own the ZTNA client rollout and endpoint compliance posture as a real gate for network access.• Own endpoint security policy: DLP, patching cadence, OS hardening, application control, USB and removable media controls.• Own laptop backup coverage, policy, and periodic recovery testing.• Partner with 8x8's Security team on EDR/XDR endpoint tuning and incident triage• Produce SOC 2 and ISO 27001 evidence for endpoint controls during audit cyclesLondon Site Support• Provide walk-up and desk-side support for London office employees.• Own device provisioning at the London office: new-hire builds, onboarding training, refresh, and secure retirement.• Own AV and meeting-room technology checks in the London office.• Own local asset management: receiving, tagging, stock control, and end-of-life disposal in line with policy.• Provide on-site technical support for events and executive visits hosted in the London office.• Coordinate with other Site Technical Leads on site coverage, escalations, and cross-office standards.AI-Augmented Way of Working• Use 8x8's approved AI tools (Google Gemini, Claude, AI Studio) to accelerate your own work, from policy documentation to telemetry analysis to script drafting.• Identify AI-driven automation opportunities across endpoint operations.• Share what works with the broader IT team and help colleagues build their own AI fluency.What We're Looking For:Required• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-onexperience.• Minimum 6 years experience in endpoint engineering or endpoint security, with clear senior-level ownership in recent roles.• Hands-on MDM experience at scale (1,000+ devices) using Addigy, Jamf, Intune, or equivalent• Endpoint security policy design experience across DLP, patching, OS hardening, and application control.• Working knowledge of EDR/XDR platforms (CrowdStrike, SentinelOne, or Microsoft Defender forEndpoint), including deployment, tuning, and incident triage.• Working knowledge of ZTNA and Zero Trust access. You can explain the endpoint-to-identity policy chain inplain terms.• Genuine openness and enthusiasm for AI tools. We will grow you into our AI-first approach; you bring thecuriosity.• Customer service instinct. You're the person a stressed colleague walks up to. You triage calmly, solve what you can, and route what you can't.• The ability to work and think independently, take initiative, and be effective with or without detailed work direction.• Ability to lift and move equipment weighing up to 20 kg (approx. 45 lb) around the London office as part of provisioning, AV, and refresh work.Preferred• Hands-on experience with work app isolation or BYOD platforms (Venn Blue Border, Ivanti / MobileIron, orcomparable) and data-containment policy design.• Familiarity with Okta and Microsoft Entra ID sufficient to partner with our IAM engineers on conditionalaccess.• Prior experience producing SOC 2 or ISO 27001 evidence for endpoint controls.• Experience with laptop backup platforms (Druva or comparable) and periodic recovery testing.• Corporate AV and meeting-room experience (Zoom Rooms, Google Meet Series One, Poly, Logitech)sufficient that you know AV troubleshooting is usually a cable, not a mystery.Why 8x8?We're a Silicon Valley-founded, Nasdaq-listed company powering customer experience for organisations around the world, and we're doing it with an increasingly AI-native approach. Internal IT at 8x8 isn't a back-office function. We shape how the business operates, we experiment with technology, and we lead from the front.You'll have direct access to 8x8's approved AI tool stack, including Google Gemini Workspace and Claude.ai Enterprise, and the latitude to use them meaningfully in your day-to-day work and in the solutions you build for the business.You will directly influence the endpoint security posture that every 8x8 employee experiences every day. If you want a role where your curiosity about AI and endpoint security is an asset, not a side interest, we'd love to hear from you.For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.Our Job Applicant Privacy Notice can be found here.Learn more on our company website at follow our pages on LinkedIn, Twitter, Facebook and Instagram.SummaryLocation: UK-London OfficeType:

About Realty IncomeRealty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company” and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James’s Square.The European portfolio, includingthe UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a 429m 12-property portfolio from Sainsbury’s in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.Be a part of this growth story for a world leading Real Estate Investment Trust! Working in this global role you will contribute to the Info Sec team’s expansion in Europe, empowering your career and allowing you to take on additional responsibility and challenges, whilst you broaden your experience and skillsets. Position Overview:Reporting to the Associate Director, European IT and operating under the supervision of the global Information Security program, the Senior Information Security Analyst supports the day-to-day operations of the global Information Security program, with a focus on security alert triage, incident investigation, and operational effectiveness across the environment.This role is responsible for monitoring and responding to security alerts, performing assigned operational tasks, and optimizing security tooling to improve detection quality and reduce false positives. The position operates within a centralized global security function and collaborates across regions to ensure consistent handling of security incidents.The Senior Information Security Analyst contributes to the continuous improvement of information security processes and procedures, supporting compliance activities aligned with frameworks and standards such as the NIST Cybersecurity Framework, GDPR and SOX.Key Responsibilities:Monitor, triage, and investigate security alerts in coordination with the Security Operations Center (SOC) and internal teams.Analyze and validate potential security incidents, ensuring accurate classification, documentation, and escalation.Perform daily operational information security tasks, including the management and resolution of ServiceNow incidents assigned to the Information Security team.Support incident response efforts through investigation, coordination, and detailed documentation of findings.Participate occasionally in an on-call rotation as required to support timely response and escalation of security incidents outside of business hours, ensuring appropriate handover, documentation, and continuity of incident management.Tune and optimize security tools, including SIEM and endpoint protection platforms, to improve alert fidelity and reduce false positives.Collaborate with internal technology teams to ensure appropriate logging, monitoring, and alerting capabilities are in place across systems.Work closely with the IT Service Desk, Operations, and development teams to support vulnerability identification and ensure remediation is prioritised and delivered within agreed SLAs.Work closely with global and regional stakeholders to support consistent security operations and incident handling across time zones.Support security awareness initiatives through participation in training, workshops, and knowledge-sharing activities.Partner with the global Information Security team to review, streamline, and develop security processes, procedures, and incident response playbooks, while maintaining accurate, current documentation aligned with approved standards.Promote a culture of security across the organization through engagement and collaboration.Performs other duties as assigned.Candidate Requirements Knowledge, Skills, and AbilitiesMust have for the role:Suitable experience in an Information Security role.Some previous relevant experience in a technical IT role (System Administration/Network Administration/DevOps).While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 4 - 8 years’ suitable experience are likely to have the right level of knowledge and experience. Combination of education, training, experience, skills and other characteristics that would provide the requisite knowledge and abilities in support of the essential job functions.Must have Cybersecurity certification(s) (CISSP, Sec+, CCSP, CEH) or equivalentKnowledge of security frameworks and regulatory compliance standards (NIST CSF, SOX ITGC, GDPR, etc.).Working technical knowledge and hands‑on experience securing enterprise IT environments within predominantly Windows‑based and cloud‑hosted ecosystems, with experience applying Zero Trust security principles across identity, endpoint, and access domains.Demonstrated experience in incident response, threat detection, vulnerability management, and securing workloads operating at enterprise scale.Strong ability to analyze, prioritize, and respond to security alerts and vulnerabilities within the context of business operations and risk tolerance.Experience with incident response processes and best practices, including investigation, escalation, and documentation.Knowledge of cloud security principles, particularly within Microsoft Azure environments.Strong written and verbal communication skills include the ability to clearly document findings and risks to technical and non-technical stakeholders.Demonstrate commitment to continuous learning, staying current with emerging threats, technologies and industry trends.Hybrid working arrangements, in the office Monday / Tuesday / Wednesday / ThursdayMay require infrequent travel to remote sites.Make yourself available outside of normal working hours for security incidentsDesirable but not essential:Experience working in the financial services or investment industries.Bachelor’s degree in information security or related field or equivalent combination of education and experience.#LI-HL1#LI-HybridThis role is subject to enhanced compliance and disclosure requirements comparable with those of a regulated financial services organization, including conflict of interest disclosures and personal trading policies.Our Mission & ValuesFor more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.SummaryLocation: London, United KingdomType: Full time

IT Field Engineer / Support Consultant- Based from home and covering areas across Surrey and South London- Permanent role and paying up to 38,600 inclusive of car allowance- Reputable and award winning MSPAn award winning IT service provider is looking for an IT Field Consultant to join their team. The successful candidate will manage their time to provide regular onsite IT support to a range of clients and will cover multiple customer sites across Central London, South West London & Surrey.Duties will include:- Attending planned onsite client visitis- Providing 1st and 2nd line desktop support - Escalate any calls to 3rd line teams- Machine set ups- Support and manage customer issuesTo be considered for this position you will have need to have the following;- Previous experience in IT Helpdesk, Service Desk or Desktop support- Ability to drive to customer sites in the Surrey/London regions- Good knowledge of core Microsoft technologies including;- Windows OS and Office 365- Exchange, SharePoint and MS Teams- Active Directory and Windows Server- PC hardware setups

Technology Headhunters, FinTech Headhunters 80,000 to 100,000 London Permanent Full-time Do you have experience working within a fast-paced environment with focus on developing in-house technology operations? Are you looking for an opportunity to provide a lasting impact on a growing business on a global scale? Do you have experience working at board level and engaging with senior stakeholders?Head of Technology Operations – Our Client:Our client is a leading provider of services in the FinTech industry who have been experiencing exponential growth over the past couple of years. They offer a range of payment services for businesses across the globe, winning numerous awards and are continuously looking to develop their services and solutions.Head of Technology Operations – The Role:They are looking for someone to come in as a Head of Technology Operations to implement, manage, and continuously improve their in-house technology and data services across all areas of the business on a global scale. Ideally, our client is looking for someone with the ability to review and analyse the needs of the business on a technology based front and help implement changes that will improve efficiency across all sectors of the business. Head of Technology Operations – Key Responsibilities:- Oversee all IT systems within the business, including client services and support, compliance, service desk, reporting, data keeping and more- Ensure all technology is up to date and efficient in meeting the company’s growth expectations whilst also maintaining data integrity- Manage relationships with external service providers and internal developers to ensure smooth operations- Research and implement new technologies and strategies that assist in modernising the business in an efficient manner, whilst maintaining budgets relating to IT functions- Take part in the implementation of day-to-day procedures regarding technology and technology-based systems that all colleagues will benefit fromHead of Technology Operations – Experience Required: - Experience working at board level in an IT focused role- Strong IT background with understanding of computer systems, hardware, security, database and cloud-based technology- Excellent communication and leadership skills, with the ability to train and provide advice to teams across the company when required- Ability to oversee multiple projects at once on a worldwide basis, showing excellent organisational skills and ability to work under pressureThis is a fantastic opportunity for someone who is looking for an opportunity to help a company with their digital transformation, providing a lasting impact that will affect the business on multiple levels. If you are an individual with the drive and enthusiasm to help solve problems and implement best practice strategies, this opportunity is perfect. You are likely to have previous experience in Head of IT, IT Operations Manager, Technology Business Development, IT Director, Head of Product, Chief Product Officer, Head of Technology or similar. To submit your CV for this exciting Head of Technology Operations opportunity, please submit the Apply for this Opportunity form. NB: Due to high levels of interest, we are unable to respond to every individual applicant.

LSE is committed to building a diverse, equitable and truly inclusive universityData and Technology ServicesService Delivery ManagerSalary from 53,949 to 62,160 pa inclusive with potential to progress to 69,073 pa inclusive of London allowanceThe London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences.LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.Reporting to the Director of Service Delivery, the Service Delivery Manager leads and coordinates three key functions: the IT Service Desk, ITIL Process Management, and Knowledge Management. These functions form the operational backbone of DTS service delivery, providing first-line support, managing incidents and requests, overseeing change and problem management processes, and maintaining the knowledge base that enables self-service and continuous improvement. The role requires a proactive and collaborative leader who can balance strategic planning with operational oversight. The Service Delivery Manager will lead and develop cross-functional teams, setting clear objectives, conducting performance reviews, and fostering a culture of accountability, continuous learning, and user-focused service delivery. The postholder will also manage resource planning, budgets, and capacity across service delivery functions. Candidates should have:· Substantial experience managing IT service delivery across multiple teams/domains, with proven success leading service improvement initiatives and embedding ITIL frameworks and best practices in enterprise environments. · Strong capability in service performance management, including monitoring, reporting, and data-driven decision-making, with experience managing cross-functional teams (service desk, process management, knowledge functions). · Demonstrated ability in senior stakeholder engagement, strategic planning, and aligning IT services with institutional goals, including managing escalations, risk, and service continuity in complex environments. · Experience in change and problem management, ensuring smooth transitions from project delivery to operational support. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.For further information about the post, please see the how to apply document, job description and the person specification. To apply for this post, please go to . If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email dts.admin@lse.ac.ukThe closing date for receipt of applications is 28 August 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Multiverse is the upskilling platform for AI and Tech adoption.We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.Join Multiverse and power our mission to equip the workforce to win in the AI era.The RoleMultiverse is the UK's largest apprenticeship provider and its first EdTech unicorn. The current state of AI presents a huge opportunity to reshape the future of education and workforce development. Multiverse is in a uniquely strong position to do that, and getting it right has implications beyond the company: for the UK tech sector and the broader economy.The AI Transformation team exists to make that real, starting with Multiverse itself. This is not a team that bolts AI onto the edges of the business or ships a handful of internal productivity tools. The mandate is bigger: to rebuild how the company actually works, function by function, and to establish the practices that make Multiverse an AI-first company from the core out.That work matters twice over. Get it right inside Multiverse and we move faster, serve learners better, and operate at a level few organisations can match. But Multiverse also exists to build the workforce that every other company is reaching for. The way we transform ourselves becomes the standard we set for everyone else. You are not just changing one company, you are building the blueprint others will follow.The team is one small, focused squad, accountable for outcomes end to end. You work closely with the wider engineering org building Multiverse's customer-facing product, and alongside the teams whose work you are helping to reinvent. The structure is flat and fast. No shared queues, no bureaucratic overhead between having an idea and shipping it.Whilst we are building something entirely new, Multiverse has an established product, existing infrastructure, and engineering teams in London and Berlin. You need to be as comfortable integrating existing systems and working across team boundaries as you are building new ones from scratch.What You Will DoOwn and deliver complete agent systems. You take a product problem and build the agent system that solves it. Architecture, implementation, evaluation, and production operation. You are responsible for the system working, not just for your code compiling.Design context and retrieval strategies. What goes into the context window and what stays out is the most consequential design decision in an AI system. You design retrieval pipelines, conversation memory, summarisation strategies, and the chunking logic that makes context useful rather than noisy. You understand the cost and quality trade-offs at every layer.Build evaluation frameworks. You define and implement the metrics that tell the team whether its AI systems are doing what they should. Accuracy, safety, helpfulness, domain-specific quality, latency. You build automated eval pipelines and human-in-the-loop review processes. You treat evaluation as an engineering discipline, not an afterthought.Design tool integrations. Agents are only as capable as the systems they can reach. You design and build the tool layer: MCPs, APIs, data contracts, and the error handling that makes tool use reliable. You work closely with the wider engineering org building Multiverse's customer-facing product, whose systems your agents need to interact with.Influence technical direction. You have opinions about how things should be built, and you back them up with evidence. You contribute to architectural decisions, push back when the team is heading in the wrong direction, and propose better approaches. You are not a team lead, but your technical judgement shapes what gets built and how.Raise the bar through code review and pairing. You review code with rigour and give feedback that makes the team better. You pair with less experienced engineers on hard problems. You set a standard for what production-quality AI engineering looks like.Use Claude Code as your primary development workflow. Claude Code is how this team builds. You set context, define constraints, review output critically, and augment the tool with skills and domain context. You are fluent in AI-assisted development and can mentor others in doing it well.What We Are Looking ForProduction AI Agent EngineeringYou have shipped AI systems that serve real users at meaningful scale. You understand the engineering challenges that make agent systems a different discipline from conventional software:Context management. Designing what enters the context window and what stays out. Retrieval strategies, chunking approaches, conversation memory, summarisation. You know how context quality drives output quality and cost, and you have made these trade-offs in production.Model selection and routing. Choosing the right model for a task based on capability, latency, cost, and reliability. You have worked with multiple models and understand when a smaller, faster model is the right call.Cost engineering. Token economics, caching, prompt optimisation, batching. You know the difference between a prototype that works and a production system that works at a cost the business can sustain.Tool use and agent augmentation. Designing the tool surfaces that agents use to interact with external systems. Writing tool descriptions that models use reliably, handling failures gracefully, building integration layers that are composable rather than brittle.Evaluation. Building frameworks for assessing AI output quality: accuracy, safety, helpfulness, domain-specific criteria. You ship with eval, not after it.Product ThinkingYou do not wait for a spec. You understand the problem, figure out what needs to exist, and build it. On a small squad there is no gap between product thinking and engineering. You talk to users, understand their workflows, and identify the highest-value intervention.This does not require product management experience. It requires the instinct to ask “what problem are we solving and for whom?” before “what framework should we use?”Full-Stack DeliveryYou work across the stack: LLM integration, backend services, data pipelines, and enough frontend to ship end to end. Agent systems do not fit neatly into service boundaries, and your ability to work across all of them is a practical requirement.CommunicationYou explain technical decisions clearly to both engineers and the product and design people you work with day to day. You document your designs, write pull requests that tell a story, and give direct feedback without being abrasive.What Would Set You ApartExperience building AI systems in EdTech, regulated content, or domains where output quality has compliance or accreditation implicationsBackground as a founding or early-stage engineer at a startupPublished thinking or external contributions in AI engineering (talks, writing, open source)Experience with multi-agent coordination: task decomposition, handoff, shared statePractical experience with MCP (Model Context Protocol) or equivalent agent integration standardsWhat We Are Not Looking ForPure ML researchers without production engineering experience. We build products, not papersNarrow specialists. If you only do infrastructure, or only do model training, or only do frontend, this team needs broader rangeEngineers who need a detailed spec and a sprint plan before starting. We ship fast and iterateCandidates whose AI experience stops at wrapping LLM APIs. We need depth in context strategy, evaluation, tool design, and the systems engineering underneathEngineers who optimise for technical elegance over user outcomes. The architecture serves the productBenefitsTime off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per yearHealth & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health supportHybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a monthWork-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per yearSpace to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and InclusionWe’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.Our Commitment to SafeguardingMultiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentEngineering

Field IT Support Engineer | Orpington | Up to 32,000 Oscar Technology has partnered exclusively with a leading Managed Service Provider (MSP) near Orpington to recruit a skilled Field IT Support Engineer to join their growing team. Job Description As a Field Support Engineer, you will play a key role in delivering high-quality technical support to clients both remotely and onsite. You will be responsible for troubleshooting, maintaining, and deploying IT systems while ensuring excellent customer service and timely resolution of technical issues.You will travel to client sites, provide hands-on support, and work closely with the wider service desk team to deliver effective IT solutions. Responsibilities Include: Providing 1st and 2nd line IT support to clients both remotely and onsite.Attending customer locations to diagnose and resolve hardware, software, and network issues.Installing, configuring, and maintaining desktops, laptops, printers, mobile devices, and peripherals.Troubleshooting Microsoft 365, Windows operating systems, applications, and user access issues.Supporting Active Directory environments, including user account creation, permissions, and password resets.Resolving networking issues including TCP/IP, DHCP, DNS, VPN connectivity, and Wi-Fi troubleshooting.Carrying out hardware replacements, upgrades, system builds, and device deployments.Assisting with server administration tasks including file shares, security permissions, and user management.Supporting backup solutions and assisting with data recovery processes.Ensuring client IT policies, procedures, and security standards are followed.Maintaining accurate technical documentation, including site notes, asset records, and knowledge base articles.Providing excellent customer service while managing client expectations onsite.Full UK driving licence and willingness to travel to client sites. In Return: Salary up to 45,000Generous bonus incentives for achieving certificationsFully funded professional certifications25 days holiday + bank holidaysCareer progression opportunities within a growing MSP environmentOscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job ID: 95000215760Posted: 2026-07-13Location: London, England, United KingdomCategory: Private Client Product Services, Executive, WealthCompany: CitiOur Wealth Markets Group is dedicated to providing bespoke, institutional-grade securities advisory and trading solutions to our most discerning private clients, high-net-worth individuals, and family offices. We operate at the intersection of deep market expertise and personalized client service, delivering sophisticated strategies across a broad spectrum of asset classes. This Director role is critical to enhancing our strategic capabilities, driving significant revenue growth, and solidifying our position as a premier advisor and execution partner in the private wealth space, with a particular emphasis on Fixed Income leadership and robust delivery across the equities and derivatives complex.We are seeking an exceptionally accomplished Director to serve as a Securities Lead within our Wealth Markets Group. This individual will be a recognized technical authority, proficient in navigating complex financial markets with a primary and leading expertise in Fixed Income. While anchoring our Fixed Income advisory and trading efforts, this role also demands a proven ability to deliver exceptional results across Equities (including cash, listed derivatives, and light OTC exotic equity products such as delta one, accumulators, and barrier options) and Credit products.This is a commercially astute professional capable of directly managing and growing a dedicated book of high-value private clients, delivering tailored investment strategies, and executing sophisticated transactions across the full product suite. The Director will play a key role in shaping our strategic direction, influencing internal stakeholders, and mentoring junior talent, all while maintaining rigorous risk management standards and contributing to the development of our platform.Key Responsibilities & Expectations:Fixed Income Leadership & Strategic Execution:Serve as the leading Fixed Income specialist for the desk, driving advanced advisory and trading solutions, and setting strategic direction within this asset class.Achieve significant P&L and revenue targets from Fixed Income mandates, employing sophisticated trading, hedging, and client-focused strategies.Provide authoritative market commentary, in-depth research, and actionable trade ideas that influence both internal desk positioning and client investment decisions in Fixed Income.Cross-Asset Delivery & Client Portfolio Management (Equities, Derivatives, Credit):Directly manage and aggressively grow a dedicated client base of 20-30 long-term accounts consisting of high-net-worth private clients and family offices, ensuring comprehensive advisory and execution across Fixed Income, Equities, Derivatives, and Credit products.Deliver expert advice and execute effectively on Equities (cash, listed derivatives, OTC exotic products) and Credit products, demonstrating a strong understanding of their market dynamics and client applications.Drive both internal and external sales initiatives, leveraging deep product knowledge to cross-sell and up-sell across all asset classes within the firm and to our client base.Actively market, originate, and close complex investment proposals and new account pitches as a core member of the integrated client team.Deliver expert ideas and investment strategy recommendations for private clients, integrating insights from Citi Research and CPB research functions across all covered products.Strategic Impact & Risk Management:Maintain a rigorous risk management approach with clients on their exposures, ensuring alignment with client risk tolerances and firm-wide standards across all asset classes.Appropriately assess risk in all business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.Drive compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and transparently escalating control issues.Contribute to the strategic application of market developments within own field to enhance the business's overall performance.Platform Development & Internal Engagement:Assist with the roll-out and development of IT projects aimed at expanding and improving the trading and advisory platform for all covered asset classes.Increase connectivity and engagement between Markets and Citi Private Bank clients and staff.Actively participate in daily morning meetings and marketing team sales calls, contributing to a collaborative and informed desk environment.Communication & Influence:Utilize developed communication and diplomacy skills to guide, influence, and convince others, particularly colleagues in other areas and external customers.Provide advice and counsel related to the technology or operations of the business, impacting the entire area.What We're Looking For:Experience:A good track record of progressive execution and advisory experience within financial services, with a significant portion dedicated to private client wealth management and demonstrable leadership in Fixed Income.Proven track record of actively delivering and executing across equity, fixed income, and credit products, including specific expertise with equity derivatives and light exotic products (e.g., listed derivatives, delta one, OTC accumulators, barrier options).Demonstrable experience in client origination and relationship management for high-net-worth private clients and family offices.Education:Bachelor's/University degree required.Master’s degree preferred.RDR Level 4 minimum required.Skills:Expert commercial awareness and a proactive mindset, with the ability to identify client needs and match them to service delivery capabilities.Deep understanding of financial market developments and their application to private wealth strategies, with advanced knowledge of Fixed Income market mechanics and valuation.Excellent interpersonal and communication skills essential for effective engagement with internal staff and external clients.Strong IT skills essential, with an ability to assist in the development and improvement of trading platforms.Ability to develop strong working relationships across functional and geographical lines and to work to tight deadlines.Fluent spoken and written English.Personal Attributes:Self-motivated and results driven.High ethical standards and unwavering integrity.Ability to appropriately assess risk and demonstrate sound ethical judgment.Exposure to High-Net-Worth Private clients and Family Offices would be highly beneficial.Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016.Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:Honesty, integrity and reputationFinancial soundnessCompetence and capabilityIn order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.------------------------------------------------------Job Family Group: Private Client Product Services------------------------------------------------------Job Family:Investment Capital Markets------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.

Multiverse is the upskilling platform for AI and Tech adoption.We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.Join Multiverse and power our mission to equip the workforce to win in the AI era.About the roleBillions have gone into enterprise AI. Most of it isn't working — organisations still can't turn model capability into measurable business impact. That's not a training problem or a slide-deck problem. It's a hard, unsolved technical challenge: building the systems that translate what AI can do into how work actually gets done inside real organisations, at scale, with proof it's working. That's the problem Multiverse exists to solve, and it's the one this role exists to sell.We're hiring a Senior Leader of Product Marketing, reporting to the CPTO, to own the positioning, competitive intelligence, and go-to-market orchestration that makes that story credible to buyers who've heard "AI transformation" pitches before and have learned to discount them. This is a strategic leadership and launch-execution role: you're accountable for a narrative that has to survive a skeptical CTO's follow-up questions, not just land in a pitch deck.You'll sit at the center of Product, Engineering, Sales, CS, and executive leadership — turning hard technical work into a case buyers trust, giving Sales what they need to win the deals that matter, and grounding pricing and roadmap decisions in real market evidence.Growth today comes primarily through our sales motion — there isn't yet a significant inbound or demand-generation engine to lean on. This role needs to work effectively within that reality now, while helping shape what comes next, rather than assuming a demand-gen infrastructure that doesn't currently exist.What you'll ownPositioning & narrativeDefine and defend the category narrative and product positioning — including translating technical/AI capabilities into value claims that hold up under scrutiny from technical buyers, procurement, and security review, without overclaimingOwn messaging architecture across product lines and keep it consistent as the portfolio growsMarket & competitive intelligenceRun competitive intelligence (win-loss analysis, competitor tracking, technical benchmarking) and be the most credible voice in the room on what the market actually believes — evidence, not anecdoteFeed that signal directly into product roadmap and pricing decisionsBuild lightweight, repeatable, automatable processes to get customer voice and insight directly into product development and launches — this currently happens ad hoc and needs an ownerGTM orchestrationOwn launch strategy and sequencing — what to launch, when, and how big a moment to make of it — partnering with Product on roadmap-to-revenue sequencing so GTM readiness isn't an afterthoughtDefine launch success metrics and report on them credibly to executive leadershipChampion and put structure around the shift toward faster product launches — building quickly and iterating based on real performanceSales & CS enablementEquip Sales to win deals with best-in-class sales collateral, tools, and enablement, and support strategic deals directly where positioning or competitive dynamics are the blockerOwn strategic decisions on positioning, enablement, and the go-to-market motion for Sales leadership, not just content deliveryPricing & packagingProvide evidence-based input on pricing and packaging based on willingness-to-pay, competitive dynamics, and customer research, partnering with Product and Finance on monetization for new capabilitiesTeam & function leadershipBuild, hire, and develop a product marketing team, and set the operating rhythm and tools for the function, including how AI is used to raise team velocity and rigor (currently a team of 4 product marketers)Represent product marketing in executive/board-level conversations on market position and competitive dynamicsOperate as a peer to Product and Engineering leadership without formal authority over them — comfortable creating healthy tension, pushing back, and holding a different set of priorities from those teams when it's the right callWhat we're looking for8+ years in product marketing, including 2+ years in people leadership, with a track record owning positioning and GTM strategy for complex technical B2B/B2B2C products — enterprise SaaS and/or AI/ML strongly preferredConfident working alongside engineering and product: able to hold your own technically and translate real product/technical complexity into buyer value and revenue opportunity without a translator in the roomStrong quantitative instincts, with proven partnership across Product/tech, Sales, and Finance on roadmap, deal strategy, and monetisation — project-managing end-to-end what's built, what's sold, and revenue recognisedExecutive presence: has presented market/competitive strategy to C-suite or board audiencesProven experience operating at genuine scale-up pace — building processes, structure, and infrastructure from scratch with a lean team, rather than inheriting the mature systems and support functions (UXR, demand-gen, established pricing models) that exist at larger, more established organisationsYou are an innovator and experimenter looking for new trends and technology to scale the impact and abilities of your teamYou are comfortable with and motivated by high-expectations stakeholders; you are able to earn trust and retain it through difficult situationsYou have a positive-sum mentality - you're equally excited about both rolling up your sleeves to get something done and reflecting on the bigger pictureYou have high internal expectations for what is possible and the ability to bring others along on that journeyDemonstrated fluency with AI tools in your own workflow (competitive research, content drafting, win-loss synthesis) — this is now a baseline expectation, not a bonusNice to haveExperience at a company that scaled through a comparable stage transition (e.g., Series BE, or pre-IPOpublic)BenefitsTime off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per yearHealth & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health supportHybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a monthWork-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per yearSpace to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and InclusionWe’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.Our Commitment to SafeguardingMultiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentProduct

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more. ð Powering Real Work We are looking for an Infrastructure Engineer to support the growth and scalability of our business across European hubs.In this role, you will ensure seamless IT support coverage, resolve technical and audio-visual issues, assist with infrastructure projects, and contribute to automation and process optimization initiatives. You’ll play a critical role in enhancing the user experience, driving operational efficiency, and helping our business scale across Europe.What Will Your Day Look Like?As an Infrastructure Engineer, you will:Escalation & MentorshipServe as an escalation point for the Service Desk team, providing guidance on complex issues and mentoring colleagues to build team capability.IT and Audio-Visual SupportTroubleshoot and resolve IT and audio-visual issues across European hubs, minimizing disruption and ensuring smooth operations.Infrastructure Projects & AutomationAssist in planning, executing, and monitoring IT infrastructure projects, ensuring timelines, quality, and best practices are met.Develop and maintain scripts and automation workflows across platforms such as Okta, Slack, and Make.com to streamline operations.Integrate and leverage REST APIs to enhance tooling and automate repetitive tasks.Configure, optimize, and maintain monitoring and alerting tools (e.g., Nagios, Zabbix).Apply fundamental knowledge of DevOps tools such as GitHub and Terraform, and maintain a solid understanding of core infrastructure tools, including identity management systems and Jamf environments (Jamf 200+ a plus).Operational ExcellenceAnticipate potential IT issues and proactively mitigate risks.Analyze operational and performance trends using data-driven insights to inform decisions and support strategic objectives.Continuously identify opportunities to optimize processes, improve efficiency, and enhance the reliability of platforms and tools.Collaboration & InitiativeEvaluate new tools and provide recommendations aligned with team and business needs.Develop reusable components and adhere to established standards for automation and tooling.Collaborate effectively across teams, providing feedback and contributing to shared systems and processes.What We OfferCompetitive compensation including equity in the company.Health perks such as private healthcare or gym allowance (depending on location).Flexible compensation plan to help you diversify and increase your net salary.Unforgettable TravelPerk events, including opportunities to travel to our hubs.Mental health support tools for your wellbeing.Exponential growth opportunities to develop your career.How we workOur Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our London or Barcelona Hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.

Fitch Group is currently seeking a Endpoint Engineer based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a Best Place to Work in Technology 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. Want to learn more about a career in technology and data at Fitch? Visit: About the role:The Endpoint Engineer is a key technical contributor within the global infrastructure organization, providing advanced (Tier 2/3) support, endpoint management, and platform engineering across Windows, Microsoft Intune, and related technologies. This role delivers secure, reliable, and frictionless user experiences through modern device management practices, automation, observability, and Zero Trust principles.How You’ll Make an Impact: Endpoint Platform Engineering (Windows CSP / Intune)Own the migration of legacy Group Policy configurations to modern CSP-based Intune policy, resolving conflicts to protect platform consistency and compliance posture.Design and maintain consolidated, well-governed CSP policy structures across the fleet.Hardware Fleet & Device LifecycleDrive vendor-led firmware and driver lifecycle management — including HP Image Assist and Dell Command Update automations — to improve device stability and end-user experience.Troubleshoot and remediate audio, video, and conferencing reliability issues.Perform hardware and performance testing/benchmarking to support fleet standardization decisions.Autopilot & Provisioning ModernizationModernize Windows Autopilot and provisioning workflows to reduce legacy dependencies and improve consistency.Resolve drive-mapping dependencies and CSP conflicts affecting the provisioning pipeline.Complete remaining GPO-to-CSP transitions in support of provisioning consistency.Application & Configuration ManagementPackage, test, and deploy enterprise applications using MECM/Intune and modern deployment frameworks, ensuring compliance with internal and regulatory requirements.Collaborate with engineering leadership to design, implement, and operationalize endpoint policies, configurations, and standards in support of global infrastructure initiatives.Developer Tooling & AI Workload EnablementConfigure, package, and support core developer tooling across the fleet (VS Code, Python, Git, CLI utilities), balancing developer flexibility with security and compliance standards.Define and support endpoint requirements for AI/ML workloads, including GPU driver management, containerization/WSL2, and local model runtime resource sizing.Partner with engineering and data teams to evaluate, standardize, and roll out AI-assisted developer tools (e.g., Claude Code, Copilot) within governance and device-management guardrails.Operations & SupportDeliver advanced incident and problem resolution with a strong focus on user experience and root-cause elimination.Execute recurring operational activities, including patching, vulnerability remediation, compliance reporting, and endpoint health monitoring.Partner closely with the Service Desk to drive continuous improvement, streamline workflows, and reduce recurring issues through automation or policy enhancement.Participate in an on-call rotation to support critical after-hours incidents or high-priority escalations.Documentation & Cross-Functional CollaborationCreate and maintain technical documentation, runbooks, and cross-team knowledge resources.Engage in cross-functional project work spanning cloud identity, automation, security hardening, and software lifecycle management.Act as an owner by proactively driving issues to resolution across business You May be a Good Fit if: 3–5+ years in enterprise endpoint engineering or advanced support, with hands-on experience in:Windows 11, Azure AD / Entra IDMicrosoft Intune (Endpoint Manager), MECM, and co-management servicesActive Directory and Directory Services, including Group Policy and RSAT toolsIntune configuration and compliance policy managementLAPS and least-privilege / privilege elevation models (e.g., Privilege Management)Microsoft 365 Apps deployment, configuration, and update servicingNetworking fundamentals (DNS, DHCP, VPN, Proxy)Strong experience with modern Intune management, including:Windows Autopilot (user-driven, pre-provisioning, self-deploying)Zero-touch provisioning and cloud-first imaging strategiesIntune application management (Win32, MSI, MSIX, store apps, managed apps)Settings Catalog, Compliance Policies, and Configuration ProfilesDevice Filters, Dynamic Groups, and scalable targeting strategiesEndpoint Analytics and digital experience monitoring (DEX)Hardware validation and lifecycle management, including:Hardware and performance testing/benchmarking to support fleet standardization decisionsFirmware and BIOS update management and deployment (e.g., HP, Dell)Wi-Fi driver troubleshooting and remediation across the device fleet802.1X / WPA2-Enterprise network authentication troubleshooting (EAP-TLS, RADIUS)Proficiency with Windows PowerShell, including:Running, creating, and editing PowerShell scriptsManaging system processes and services via PowerShellUnderstanding basic command syntax and parametersTroubleshooting errors using PowerShellExperience supporting Zero Trust, conditional access, and identity-based access controls.Developer tooling and AI workload support, including:Configuring and troubleshooting VS Code, Python, and common CLI/developer environmentsGit-based version control workflowsEndpoint requirements for AI/ML workloads (GPU drivers, WSL2/containers, local model runtimes, resource sizing)Applying governance and device-management guardrails to developer and AI tooling without blocking productivityAbility to collaborate effectively, communicate clearly, and produce high-quality documentation and runbooks.Demonstrated ownership mindset, with a focus on eliminating root causes and improving user experience.What Would Make You Stand Out: PowerShell App Deployment Toolkit (PSADT) — creating/modifying deployment scripts, packaging and deploying applications, customizing user prompts, troubleshooting logs, and managing detection/remediation logic.Advanced MECM collection design and query creation.Windows imaging modernization (e.g., Autopilot, zero-touch provisioning, DISM when needed).Familiarity with software packaging technologies (EXE, MSI, MSIX, INTUNEWIN).Experience with third-party patching platforms (e.g., Patch My PC).Strong PowerShell automation expertise and familiarity with Git-based workflows.Experience with vulnerability management tools and endpoint telemetry/observability platforms.Experience supporting local AI/LLM developer tooling (e.g., Claude Code, Ollama, LM Studio) and GPU-accelerated workstations.Microsoft certifications related to Endpoint, Azure, or Security.Why Choose Fitch: Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives At Fitch, AI is embedded in how we work every day—supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We’re looking for colleagues who are comfortable operating in an AI-enabled environment—or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done. Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. #LI-HYBRID #LI-KC1

Market Data Integration Engineer150,000 Plus BonusQuant Capital is urgently looking for a Market Data Integration Engineer to join our high profile client.Our client is a well known quantitative proprietary trading firm, liquidity provider and market maker. They operate globally and are considered to be a market leader in their field. For any technologist this is the place to be, they offer an intellectual, fun and progressive environment where you are encouraged to think outside the box.This is an environment of Google or a well-funded FinTech startup where tech is number one with huge budget allocated towards this. The firm is known globally for its attitudes and rigour more importantly, you will be surrounded by smart people deeply interested in teaching what they know, and in learning from you.The Market Data Integration Analyst will be responsible for rationalizing the delivery of Products and Technology Infrastructure working closely with Development, Trading, Infrastructure, Project Management, Quality Assurance, Support teams.The team strives to develop deep understanding of Front to Back trading flows, Trading Infrastructure, research data sourcing frameworks and microservices architecture to manage delivery of these services to production and research environments. The team also works as a gatekeeper of scheduled changes to these environments and owns the Change Management workflow.Day to Day the Market Data Integration Analyst will:Act as an integration specialist with the ability to assess impact and facilitate deployment of changes to any component into the production environment.Project manage large scale firm wide roll outs of applications which are pre-tested functionally in a pilot mode.Production pipe cleaning orders coordination and support to trading and operations.Provide post release support for application changes by working with development teams.Develop and document go live workflows and checklists.The Market Data Integration Analyst should have:STEM degreeStrong Market Data KnowledgeGood understanding of software/hardware concepts, software development life cycle and processes around themProficient in Linux OSProficiency with Bash and any scripting language such as PythonExperience in SQL (PostgreSQL, MySQL, MS SQL)Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo)Working knowledge of one or more financial products such as Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX.My client automates as much as they can because it reduces human error and the team holds the view that automating is also enjoyable and that should be how you also see it.This is a fantastic opportunity to work in one of the highest skilled trading teams around with a deep culture of sharing knowledge and experimentation with technology.My client is based in London hybrid working is available

Company DescriptionVersion 1 has celebrated over 30 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, 350/300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionWe pledge "to prove IT can make a real difference to our customers’ businesses." We work hard to understand what our customers need from their technology solutions — and then we deliver. As an award-winning company implementing and supporting Oracle, Microsoft and AWS technologies, we hire great people, think big, and provide world-class service.As part of our ongoing evolution, we continue to define, embed and mature our Service Design, Service Transition and Project Delivery practices. This role sits within our central team of Service Project Managers who drive excellence across transition, delivery and operational readiness.We are seeking a highly skilled and dynamic Service Transition & Project Manager to lead the seamless delivery of IT projects and transition activities from implementation through to operational handover. You will work across service transition, project governance, change management and continuous improvement, ensuring services are delivered, transitioned and supported effectively as organisational and customer needs grow.You will support customer teams across multiple functions, managing transition and project delivery activities, ensuring readiness, governance and smooth introduction into Managed Services.Key ResponsibilitiesLead end‑to‑end delivery of projects using recognised PM methodologies (Waterfall, Agile, hybrid).Establish and manage project scope, timelines, milestones, RAID logs, dependencies, budgets, and resource plans.Produce and maintain all core project documentation, governance packs, and status reporting.Ensure compliance with organisational PMO standards, delivery models, and quality controls.Drive decision making, managing change requests, impacts, baselines and governance checkpoints.Own the planning and execution of service transition activities for new or changed services.Define service readiness criteria, acceptance requirements, support models, and operational documentation.Ensure operational teams (Service Desk, Support, SDMs, SMEs) are ready, trained, equipped and fully briefed for go‑live.Act as the primary point of contact for project and transition matters across customer, internal teams, and third‑party suppliers.Build trusted relationships across technical, operational and business stakeholders.Manage escalations calmly, ensuring minimal impact to delivery and customer satisfaction.Contribute to bids, RFPs and proposals with transition and project delivery effort, assumptions, scope and risk inputs.Define transition plans, costing estimates, delivery approaches and governance recommendations during pre‑sales.Capture, document and drive lessons learned, ensuring improvements feed into future projects and standardised templates.Contribute to maturing service transition and project managementQualificationsYou'll ideally have the following skills and experience:Minimum 8-10yrs years’ experience in service transition, project delivery, change management, or similar roles within IT service environments.Strong experience delivering IT projects within complex, multi‑supplier and fast‑moving environments.Excellent command of risk, issue, dependency and change management processes.Skilled in building effective relationships with third‑party suppliers and key internal stakeholders.Confident leading cross-functional teams without direct line authority.Strong problem‑solver with the adaptability to navigate changing priorities and evolving situations.Self‑starter with excellent organisation and workload management skills.Solid understanding of ITIL principles, service transition practices and project management frameworks (ITIL and PMP/PRINCE2 certifications).Able to travel to the office and other sites when required, including occasional customer visits.Additional InformationAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.SummaryType: Full-timeFunction: ConsultingExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.Fin is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft.We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.Why you should join Fin todayAI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.At Fin, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.Why this role existsIn a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.Must Have ExperienceWe’re looking for a world-class IC designer who:Has shipped complex, high-quality software products.Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.Balances speed and detail—knows when to move fast and when to obsess over the last 1%.Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).Has taste. You know what great design looks and feels like, and you push to get there.Can tell a compelling story—articulating your decisions with clarity and conviction.Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.Who This Role Is Not For This role is not for you if: You prefer strategy, research or system design over execution—this is a craft-heavy role. You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity. You don’t obsess over details—we’re looking for someone who sweats the pixels. You primarily work on marketing sites—this role is about designing deep, functional software experiences.Day-to-Day ResponsibilitiesWhat you’ll be doing: Owning end-to-end design for high-impact product areas from concept to execution. Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools. Sketching, prototyping, and testing ideas at different fidelities to validate decisions. Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions. Maintaining high standards of craft while balancing speed and execution. Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.What Success Looks LikeYou’ll know you’re successful if: 1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste. 2. You’ve shipped product with major business impact. The areas you own are visibly better because of you. 3. You operate autonomously. You don’t need direction—you see what needs to be done and do it. 4. Engineers love working with you. Your designs are considered, clear, and easy to implement. 5. Your peers trust your judgment. When you push for quality, people listen.Interview Process We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit for you.Ready to build something great?If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. Benefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when neededPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

We are seeking a hands-on software engineer to join the Structured Credit & Financing Technology team in London. The role will provide intraday desk-facing coverage for Credit Repo, Credit Exotics and related Genesis trading tools, while also delivering strategic stability and platform enhancements across Structured Credit & Financing workflows. The candidate will partner closely with traders, structurers, strats, operations, controllers, market risk and global technology teams to support daily business needs, resolve production issues, and build robust solutions across trade booking, risk/PnL, margin, settlement, reporting and workflow automation. The ideal candidate is a strong hands-on developer with excellent communication skills, strong ownership, and the ability to operate effectively in a global team supporting a fast-moving front-office business.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.This is a Principal Software Engineering position at VP level, which is part of the job family responsible for developing and maintaining software solutions that support business needs.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you'll do in the role:Lead the development of new ideas and/or policies in own area.Analyze multiple sets of information to create summaries for various stakeholders. Build credibility with traders and business stakeholders through clear communication and reliable delivery.Take ownership of production issues and drive them to permanent resolution.Improve the stability, supportability and performance of key Structured Credit & Financing tools.Deliver hands-on code changes rather than only coordinating work.Help the London team become stronger in intraday coverage, Genesis development and Structured Credit domain knowledge.Contribute to a transparent global team culture where people share knowledge, support each other and focus on improving delivery capability.Experience building and supporting medium to large-scale server-side applications.What you'll bring to the role:Experience in executing IT strategy, delivery and complex initiatives.Ability to present information in a clear and concise manner to technology and business leadership.Advanced understanding of functional area and competent understanding of competitive environment.Experience in front-office technology, trading tools, risk systems, pricing platforms, or financial workflow automation.Knowledge of Fixed Income, Repo, TRS, Structured Note, CDS/CDS Index/CDS Index Option/CDS Index Tranche, Repacks, PB.Experience with Genesis or similar front-office trading platforms.Experience with risk/PnL, margin, collateral, settlement, curve/marking, trade booking, workflow or reporting systems.Experience improving stability of business-critical applications through refactoring, automated testing, monitoring, performance tuning and production hygiene.Experience with distributed computing, grid/cloud platforms, service integration, APIs and data-driven workflows.Experience with modern DevOps and continuous delivery practices.Experience mentoring junior developers or coordinating delivery across a global team.At least 8 years' relevant experience would generally be expected to find the skills required for this roleBachelor's degree or above in Computer Science, Engineering, Mathematics, Physics, or a related quantitative / computational discipline.Strong hands-on software development experience in one or more modern programming languages such as Java, Scala, C++, C#, Python or similar.Strong understanding of distributed systems, service-oriented architecture, data flows and production support patterns.Strong analytical and problem-solving skills, with the ability to diagnose complex issues under time pressure.Experience working across the full software development lifecycle, from requirements analysis and design through implementation, testing, deployment and production support.Excellent written and verbal communication skills.Ability to work directly with business users and explain technical topics clearly.Self-motivated, accountable and comfortable operating with limited supervision.Strong team player with a collaborative working style#LI-LM1 #HybridWHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .Employment Type:Full timeJob Level:Vice PresidentPosted Date:Aug 20, 2026ATS Job Description Test:Department:Software Engineering

OverviewMayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with the business and legal practices in EMEA and Asia to establish effective and lasting partnerships. This position requires a thorough understanding of stakeholder requirements, the ability to communicate the value of IT services, and the responsibility to align IT initiatives with the Firm’s strategic goals.The role supports oversight of daily IT operations, focusing on maximizing availability, performance, and user satisfaction in coordination with the Director: Global Technology Services.The Assistant Director will cultivate robust relationships with local office leadership, promote a client-focused approach, and ensure that US operations contribute to and benefit from the Firm’s global standards and initiatives.The Assistant Director: Technology Services will support the Director: Global Technology Services in delivering exceptional IT services, driving consistency, efficiencies, operational excellence, and continual service improvement across the Firm. This position is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities, including the responsible adoption of Gen AI capabilities that enhance productivity, improve service delivery, and support the Firm’s broader technology strategy. This position is also a primary point of contactfor office Directors of Administration within the region to address IT questions and concerns.Perform other additional duties as assigned.Hours:Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business. Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms.ResponsibilitiesResponsibilities:Collaborate with the Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures.Support managers by providing leadership and guidance in alignment with the Global Director’s strategic direction for planning, designing, developing, and implementing technology projects.Engage with stakeholders to capture and reflect the Voice of the Client in IT service delivery, including feedback mechanisms such as workshops, pilots, and surveys.Coordinate and support the execution of IT projects, process improvements, and change initiatives aligned with global IT strategy.Oversee day-to-day IT support operations to uphold service standards, performance, security, and user satisfaction in alignment with the Global Director’s strategic objectives.Build and maintain strong relationships with office leadership, practice groups, and business units in EMEA and Asia to ensure IT services meet evolving business needs.Support and promote adoption of firm-approved technologies, including AI-enabled tools and automation capabilities, to improve service efficiency and user productivity.Supervise and develop IT support teams, fostering a culture of collaboration, accountability, innovation, and continuous improvement.Support the Global Director in promoting cost-effective operation and maintenance of information systems, business processes, and project delivery.Support the effective operation of the service support desk following global standards by monitoring issue resolution, trend data, and adherence to SLAs and KPIs.Monitor and report on service performance metrics, user satisfaction, adoption trends, and budget utilization; identify issues and recommend process improvements.Assist in asset and configuration management for offices in EMEA and Asia, ensuring alignment with global standards.Support the implementation, adoption, and optimization of ServiceNow as a key platform for IT service management.Participate in major incident coordination and ensure post-incident reviews are completed, and improvement actions are tracked.Participate in vendor management and contract negotiations for EMEA and Asia IT services, monitoring vendor performance against service expectations and business outcomes.Ensure compliance with Firm policies, security standards, governance requirements, and specific regulatory obligations.Prepare dashboards aligned with global standards, executive-ready updates, and regular reporting on service levels, KPIs, operational health, and improvement opportunities for the Director: Global Technology Services.Travel to offices as needed to meet with lawyers, administrators, business leadership, and local IT teams to better understand service needs, adoption opportunities, and operational challenges.Collaborate with peers and global counterparts to enhance IT services, improve utilization, eliminate non-value-added activities, and standardize service delivery where appropriate.Perform other duties as assigned or required to meet Firm goals and objectives.The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications, Experience and Personal AttributesBachelor’s degree in Information Technology, Business Management or related field preferred; equivalent combination of education and relevant experience considered.Experience, skills and personal attributes:Professional Experience: Demonstrated progressive IT experience, with a strong track record in leadership or senior roles.Experience in a legal or other professional services environment strongly preferred.Strong experience in IT operations, service delivery, stakeholder engagement, and business alignment.Proven ability to establish and maintain strong long-term relationships and to interact professionally with a diverse group of executives, managers, lawyers, business staff, and subject matter experts.Experience developing or improving policies, procedures, documentation, and service frameworks that support an effective IT function.Proven change management skills and experience leading operational or organizational improvementsAbility to work on own initiative and without close supervision in a fast-paced environment.Technical Skills: Experience managing IT operations, projects, support teams, and service delivery performance.Familiarity with IT service management tools and best practices, including ServiceNow, Agile/DevOps methodologies, and project portfolio management.Understanding of AI-enabled workplace technologies and automation opportunities that can improve service efficiency and user productivity.Ability to articulate complex technologies to non-technical audiences and help technical teams better understand business requirements.Strong analytical and critical thinking skills, including the ability to interpret service data and recommend practical improvements.The confidence to contribute as part of a senior management team.Performance Traits: Strong written and verbal communication skills; able to communicate effectively and professionally with all levels of the Firm and outside vendors.Ability to work in a diverse team environment and effectively support the demanding needs of the Firm.Ability to work under pressure and meet deadlines while managing shifting priorities.Must be a self-starter with a high level of initiative and independent judgment.Strong customer service skills, able to anticipate needs and deliver practical, business-aligned solutions.Strong attention to detail, organizational skills, and the ability to oversee multiple projects.Analytical and data-driven mindset with the ability to use metrics, trends, and feedback to drive service improvement.A strong appreciation of value achieved through astute financial management, including budget planning, operational expense awareness, and cost-effective decision-making.A high level of discretion in preserving the confidentiality of sensitive information.The ability to be proactive and creative in identifying and solving problems and issues.Exercise solid strategic thinking and problem-solving skills while balancing operational needs and longer-term objectives.Resilient and able to handle setbacks; adaptable in a changing technology and business environment.Possesses self and team awareness and can leverage that awareness effectively to drive results.Ability to act as a role model for other members of the department regarding leadership, work ethic, self-improvement, and career development; able to mentor and guide staff toward a continuous improvement mentality.Willingness to challenge the status quo and advance innovation where it improves service delivery or business value.Management Accountabilities:Provide direct and indirect leadership to IT support teams in EMEA and Asia.Manage processes for direct reports on performance appraisals, annual goals, development planning, and performance counseling.Leadership and supervisory experience, including coaching, mentoring, and building team capability.Participate in operational budget analysis and recommendations, with attention to cost-effectiveness and service impact.Conduct analysis of staffing levels and participate in the recruitment process as needed.Able to determine and implement change processes to improve workflow efficiencies and service quality.Process and service-oriented with strong leadership, delegation, and project management skills.Able to set priorities, balance workload, and delegate in an efficient manner.May require travel to other offices as needed.The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed.Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas.One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family).We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.#LI-DNIJob SummaryLocation Type: HybridCategory: Business Services Support

What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role…The Cultural Heritage and Archaeology team is one of the largest heritage consultancies in the country. It works across the UK and Ireland and covers all aspects of the historic environment (archaeology, built heritage, setting and design) throughout the full lifecycle of projects. We provide our clients with expert advice on an ever-increasing portfolio of heritage related enquiries that address the management of change in our historic environment. We work on high profile and large-scale infrastructure projects in the UK, Ireland and further afield as part of a multi-disciplinary team and aim to deliver high quality work while contributing to innovative approaches and challenges within the heritage sector.What we will be looking for you to demonstrate…We are seeking a Senior Consultant to join our Cultural Heritage and Archaeology Team in London. You will be responsible for the management and delivery of archaeology projects in the southern half of the country, principally fieldwork projects. The role is key to our heritage team’s development and will require the combination of high level technical expertise and knowledge of archaeology and heritage with commercial and business acumen.You will be expected to lead fieldwork projects from planning and other consent applications and deliver bespoke archaeological strategies and works for developments and infrastructure. Much of your work will need to be able to withstand the test of public inquiry. Preferably, you will have a specialism, skill or area of knowledge that contributes to the development of the team and our wider business. You will have a strong awareness of Health and Safety and risk management, in particular on fieldwork projects.Not only will you have a track record of successful project delivery, strong communication skills and the ability to develop and maintain excellent relationships with a range of clients and peers, you will have the drive and imagination to identify and pursue business development and marketing opportunities. You will be based in either the Cambridge or Bristol offices and will be active in promoting and diversifying the team service offering, and winning work from internal and external clients.Monitoring and assuring the work of one of our WSP-approved fieldwork subcontractors, both on-site and in the technical review of deliverables, including RAMS.Preparing competitive tenders and designing the scope and methodology for archaeological fieldwork in accordance with WSP Health and Safety protocols and requirements.Producing or contributing to archaeological desk-based assessment.Undertaking stakeholder, curator and client liaison.What we will be looking for you to demonstrate…Experience of archaeological fieldwork project management (project, financial and staff management).Robust knowledge of Ireland archaeology and history and also full knowledge of the planning process and relevant environmental / heritage legislation and guidance.Experience in most or all of the following areas: heritage and planning, masterplanning, heritage conservation, heritage led-regeneration, recreation and tourism, heritage sustainability masterplanning, placemaking, multi-disciplinary collaboration and business development.Excellent writing skills, and are a good communicator and team player.A highly motivated, conscientious and efficient approach to work, and are able to meet deadlines and budget within a busy consultancy environment.What if you could shape a career as unique as you?At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. With us, you can. Apply today.#LI-AH1We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.WHAT’S IN IT FOR YOU?Work-life balanceAt WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.Inclusivity & BelongingWe welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.Health & WellbeingWe are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.Flex your timeTo enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.Your developmentWe understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.#WeAreWSPHere at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. Full timePosting Date: 2026-05-14

Cyber Security & Centralised Services ManagerLocation: London BridgeCompany: Managed Service Provider (MSP)This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter.Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance.The Opportunity:We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will:Act as the primary escalation point for complex IT and cybersecurity incidents.Manage and secure core client infrastructure and cloud environments.Ensure centralised security, monitoring, and incident response platforms operate effectively.You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus.Key Responsibilities – Cyber Security & Centralised Services Manager:Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events.Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation.Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance.Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus.Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients.Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design.Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling.Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management.Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments.Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards.Cyber Security & Centralised Services Manager – Key Skills & Experience:Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments.Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring.In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures.Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems.Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements.Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation.Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations.Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients.Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources.Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture.Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams.Cyber Security & Centralised Services Manager - Desirable Certifications:Microsoft Certified: Azure Administrator / Solutions ExpertCompTIA Security+, CISSP, CISM or equivalent cybersecurity qualificationITIL FoundationVendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.)Why Join the Company:Be part of a technically strong, supportive and collaborative security-conscious team in central London.Work across diverse clients, technologies and industries while strengthening cyber defense skills.Play a key role in strategic security projects, incident response and continuous improvement initiatives.Access ongoing training, certifications and professional development in cybersecurity.Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and CollaborationSalary:55,000 - 65,000Locality:LondonRegion:LondonEmployment Type:Permanent

You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Key ResponsibilitiesService Delivery & SLA ManagementOwn end-to-end Service Desk operations, ensuring all agreed Service Level

Job DescriptionADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.comTheRoleAn opportunity has arisen for a Dairy Derivatives Broker to work within the agricultural commodities department, focusing on Dairy Sales and Brokerage, driving strategy growth, and building key customer relationships. The position oversees market development, identifies new commercial opportunities, and ensures strong sales performance across agricultural product lines. It requires deep industry insight, and the ability to perform in a high performing brokerage team toward ambitious targets.Your ResponsibilitiesThe main duties of this role will include:Agricultural Commodities BrokerageHelp the Agricultural Commodities sales initiative across all productsProvide detailed sales analysis and forecastsAchieve sales goals to meet performance targetsBuild new relationships and expand the customer baseMaintain and grow existing customer relationships to maximise commercial opportunities Identify emerging markets and market shifts whilst being aware of new products and competition statusLiaise internally with relevant departments to enable continued service to the clientReport issues and customer needs to the Head of Agricultural Commodity Sales and BrokerageCollaborate with and support the wider ADMISI Business lines To maintain a continuous awareness of customer positions and margin situationAct as the first line of defence in terms of KYC/AML & Financial Crime mattersAlways act in the clients best interests first and foremostDairy SpecialistServe as the organisation’s Dairy product specialist and primary referral point for the Desk, providing expert market insights and supporting sales strategy.Undertake research and produce relevant Market Reports in line with the Dairy sales initiative.Represent the Company at Dairy conferences, functions and events.Overall day to day activities include, but not limited to:Preparing and sending recaps. Take orders from clients and execute on relevant electronic platforms or via voice.Understand and execute options trading strategies.Report completed orders to the client and keep clients informed of working orders and market movements.Your ProfileThe successful candidate will possess the following:4+ years working in the Derivatives markets Deep understanding of Dairy market and the fundamentals that govern themKnowledge of derivatives and hedging strategies Existing client base an advantage Committed to continuous learning & developmentSelf-motivated with a strong work ethic, and the ability to take initiative when requiredAccount management, sales and income generation Team player - need to be able to integrate with existing teamWorking knowledge of systems such as Fidessa, Reuters/Bloomberg, ICE Connect and CME direct an advantage Ability to be flexible and to work under pressure, especially when markets are busyHardworking - being prepared to work long hours and UK holidays when requiredCertified Person under SM&CR (formerly FCA Controlled function 30) or equivalent an advantage - not essentialYour Future PerspectiveChallenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models.Room for innovative thinking and growth with the possibility to manage your own career path.A company culture which promotes continuous learning and diversity. To assist with this all colleagues are able to join our Women’s and Multicultural Employee Resource Groups, and the ADM Pride Employee Network and the Young Professionals Network. As well as the company wide mentorship programme as mentor or mentee.Excellent career opportunities in a world leading nutrition company. An attractive remuneration including a variety of social benefits like subsidised health & fitness offers.ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life. Additional benefits and support for maternity and paternity leave.ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in ‘Mental Health Aware’ training within three months of joining the business.Learn more about ADM atWe are proud to be an equal opportunity workplace and value diversity at our company to encourage a diverse range of perspectives, skills, experience and knowledge within our business. To assist with this the Company has established a UK Diversity forum to support participation of underrepresented groups in the workplace. If you feel this job is for you, unlock your potential and apply now online informing us about your earliest possible entry date and salary expectation. By applying for this position, you agree to ADM’s privacy notice.#IncludingYouDiversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.About ADM At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.Req/Job ID109657BRRef ID#LI-DNI Location City/Town/District: LondonLocation Country: United KingdomFunction: Commodity Trading