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Line IT Service Desk Engineer Overview of the Role Our client is recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of their market leading, innovative customers. You will be based at their head office in Whiteley and sit with their knowledgeable Service Desk who will fully

ECS Resource Group is seeking an experienced Service Desk Manager in Solihull to lead a growing technology team. This role combines technical knowledge and people management to ensure high service quality and customer satisfaction. The successful candidate will manage day-to-day operations, monitor

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish. Manage on-site network infrastructure including switches, Wi‑Fi access points, and cabling, liaising with the wi

As a Service Desk Analyst – Level 1, you’ll join a dedicated IT team at Practice Plus Group, supporting colleagues across a wide range of healthcare services. At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being r

Waterstons is hiring an Apprentice IT Engineer in North East England, where you will join the Service Desk team as the first point of contact for customers. The starting salary is £20,000 with progression opportunities. You will provide exceptional customer service, triage tickets, and resolve inci

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analys

Manpower UK Ltd is seeking a full-time 1st Line Support - IT Service Desk Agent in Birmingham. This role requires strong customer service skills and IT knowledge. You will manage ticket details and provide customer support, ensuring compliance with processes.

Realty Income Corporation is looking for a Senior IT Service Desk Analyst to provide critical support for end-user IT needs in Greater London. This office-based role, working Monday to Friday, involves troubleshooting hardware/software issues, managing IT assets, and ensuring compliance with securit

UK Export Finance is seeking an IT Service Desk Analyst to join its Digital, Data and Technology Division in Westminster, London. This permanent, full-time role offers a competitive salary ranging from £41,500 to £45,294 per year, along with a generous Civil Service pension contribution. Strong ex

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. Candidates should have at least 12 months of helpdesk experience, with skills in Windows 10/11 support, networking, and cybersecurity solutions. In this role, you

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This posi

A leading recruitment agency is seeking an IT Service Desk Team Lead to lead their support team and ensure exceptional IT service delivery. This position requires prior experience in an IT customer service environment along with strong leadership skills. The company offers a competitive benefits pac

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. Ideal candidates will have some IT support experience or a strong desire to enter the field, along with knowledge of Microsoft 365 and networkin

Oversee and govern L1 Service Desk operations to ensure service availability, SLA compliance and quality standards. The Senior Associate is responsible for overseeing enterprise IT Service Desk operations and ensuring resilient service delivery across Collaboration, End-User Computing (EUC) and busi

We are also adding additional services to Critical sites, plus attending roadshows and support smaller mobile sites. The team will establish and execute a strategy for Digital User Services, building, maintaining, and supporting it as required to meet business requirements as well as using a shift l

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire. Ideal candidates have 1-3 years in IT support, strong communication skills, and a passion for technology. The company promotes a hybrid working model, offers ongoing training, and values internal career progression

We are a Disability Confident Leader and guarantee to interview anyone with a disability if their application meets the essential criteria for the post. We welcome applications from people from all backgrounds, including those with disabilities, and provide reasonable adjustments throughout the recr

An exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business. Excellent verbal and written communi

A leading IT support company in Greater London seeks a team leader to enhance client service and manage the onsite team effectively. Ideal candidates will have at least 2 years of management experience, strong communication skills, and technical knowledge in IT and IT support. The role involves desi

Ensure that all calls to the Service Desk are logged within the IT Service Management (ITSM) tool. We are looking for an IT Service Desk Analyst with excellent customer service, communication skills and an understanding of technology. You will work in a proactive and co-operative manner to maintain

Mars Recruitment is seeking an IT Service Desk Analyst in Abingdon for a 3-month temp contract. This role is pivotal as the first contact point for IT within the organization, emphasizing exceptional customer service. The ideal candidate will possess strong analytical skills, previous experience in

Bestway-Group is seeking an IT Service Desk Analyst to provide first-line technical support to Wholesale employees in the UK. The role involves logging incidents, resolving issues in line with service level agreements, and providing user training on IT hardware and software. Benefits include pension

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. Opportunity to progress within a

Apogee is looking for a Service Desk Engineer in the United Kingdom. Responsibilities include being the first point of contact for IT incidents, logging and prioritizing tickets, and supporting Windows 11 systems. The position offers flexible working options, including remote work, alongside a compr

Workplace IT Technologies Limited in Kings Lynn is searching for a Service Desk Team Lead to oversee and coach their Service Desk Engineers. With opportunities for career progression and hybrid working, this position promotes meaningful work in a supportive and regulated environment. This role invol

Peaple Talent is seeking an IT Service Desk Analyst in Swindon for a permanent role with a salary of £30,000 per annum. The position involves providing first and second line IT support across the Neptune business, maintaining accurate enquiry records, and participating in continuous service improve

Cognita Asia Holdings Pte Ltd is looking for a motivated Service Desk Analyst to join their European IT team. The role involves providing high-quality 1st line IT support for Cognita colleagues and school staff across Europe and the US. The ideal candidate will have experience in IT support, strong

Arriva Limited is seeking an IT Service Desk professional to manage inbound calls and provide first-line technical support. Applicants should have experience with Windows environments and various IT management tools, ensuring exceptional service delivery in a fast-paced environment. The ideal candid

London Office - IT Service Desk Analyst 1 - Office based position (M, F, D). Above all, we are committed to ensuring that all employees are treated with respect and dignity. The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to d

The position is ideal for IT professionals with strong service desk experience and a passion for delivering excellent customer support. The Digital, Data and Technology Division provides critical IT infrastructure, bespoke software development, and enterprise architecture services to over 500 users

A reputable IT service provider in North-East Essex is seeking a Junior 1st Line IT Service Desk Analyst. This position is perfect for individuals eager to start their IT career and grow within a supportive environment. Applicants should be reliable, have a passion for IT, and possess good communica

Essential qualifications include at least 2 years in service desk leadership and familiarity with ITIL. You will lead a team of approximately 10 Service Desk Associates, focusing on high-quality IT support and continuous process improvement. Linnaeus in the Metropolitan Borough of Solihull is lookin

As an IT Service Desk Analyst, you’ll provide frontline IT support while working closely with the wider IT Operations team to ensure systems, applications, and end‑user services run smoothly and securely. We’re working with a high-profile, world‑class sporting organisation based in Central L

The company offers a challenging position within an international environment, with opportunities for growth. A leading provider in wealth management software is seeking a First Line Client Service Desk Specialist in London or Birmingham. The role involves managing incidents and service requests, en

In this role, you will provide high-quality IT support through various channels while managing Service Desk tickets, assisting users with issues, and contributing to ongoing IT projects. Cripps is looking for a service-driven IT Service Desk Analyst to join their collaborative team in Greater London

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. A leading recruitment firm seeks an experienced Desktop Support Engin

Applicants should have ITIL certification, experience in a Service Desk environment, and strong problem-solving skills. The position is full-time based in London, offering opportunities for professional growth and exposure to diverse IT challenges. Ltd is seeking a Service Desk Support Analyst to pr

Hargreaves Lansdown is looking for a Senior Service Desk Analyst to provide exceptional IT support across the business. Your responsibilities include maintaining service standards, improving IT processes, and fostering a supportive and inclusive team environment. Demonstrating integrity and professi

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. Log, triage, prioritize, and resolve incidents/requests within defined SLAs and OLAs. Assist with store openings, moves, upgrades, cabling basics,

You will take a proactive and calm approach to service escalations and troubleshooting with commercial sensitivity and acuity. You will own day-to-day operational performance, continuous improvement, and service governance, driving ticket quality, SLA achievement, incident reduction, customer satisf

The position offers a competitive salary and an extensive benefits package, including vacation days and private medical insurance. Flexibility to work onsite with clients is necessary. This role involves providing onsite IT support and troubleshooting issues related to windows and mac devices.

Practice Plus Group is looking for a Service Desk Analyst Level 1 to join their IT team in Southampton. The ideal candidate will have experience in a Service Desk role, a customer-focused mindset, and skills in technical troubleshooting across various platforms and applications. In this role, you wi

Edwards & Pearce is seeking an IT Service Desk Engineer to join their dynamic IT team in Lincoln. The successful candidate will provide first-contact resolution for IT issues while ensuring desktop and network operations run smoothly. With 2-3 years of experience in IT support, your role will involv

Candidate RequirementsKnowledge, Skills, and AbilitiesMust have for the role:Suitable direct work experience in an Information Technology Service Desk customer-facing capacity working for an investment, professional or financial services company (or similar fast paced environment)While we do not set