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  • General Manager
    General Manager
    hace 29 días
    £48000–£52000 anual
    Jornada completa
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

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  • Waiter / Waitress
    Waiter / Waitress
    hace 1 mes
    £13–£15 por hora
    Jornada completa
    London

    We are seeking a well-presented and professional individual to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, this is an opportunity for you. As the face of our establishment, you will ensure every guest receives a warm reception and an unforgettable experience. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests and ensure they feel welcome., • Manage a calm ambiance with coordinated soft background entertainment., • Maintain an organized reception and seating area., • Collaborate with the team to ensure seamless service., • Address guest inquiries and resolve issues professionally., • Uphold high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Experience in a high-end hospitality environment preferred., • Outstanding communication skills., • Strong organizational abilities., • Ability to work flexible hours, including evenings and weekends. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Vibrant, upscale work environment., • Employee discounts on food and beverages., • Excellent transport links in a prime location. We have a strict interview process to ensure our team maintains the highest standards. We look forward to meeting you! Further details will be discussed at the interview stage.

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  • Front of House Team Member
    Front of House Team Member
    hace 2 meses
    £12.5–£12.75 por hora
    Jornada completa
    Brentford

    Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.

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