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  • Application Support Lead
    Application Support Lead
    1 day ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Night Hotel Receptionist
    Night Hotel Receptionist
    4 days ago
    £28751 yearly
    Full-time
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Team member- £12.25p/h-20hrs p/w- Full availability-Mon to Fri
    Team member- £12.25p/h-20hrs p/w- Full availability-Mon to Fri
    4 days ago
    £12.25 hourly
    Part-time
    Barbican, London

    Monday to Friday 5 Short Shifts per week 11am to 3pm This job requires full flexibility and availabilityto to do 5 short shifts in the morning. Experience quick restaurant service is highly considered About Us: We are HOP! We exist to bring the intoxicating, colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses, whilst Creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food, then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out, min 16 hrs contract. NO MORE 0-HR CONTRACT! About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. You will also, from time to time, be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns, including working weekends and bank holidays. If you think this position is for you, please apply, and we will get back to you ASAP. Please be aware that we do handle Pork meat in our restaurants. Thank you!

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  • Sales Advisor
    Sales Advisor
    6 days ago
    £12.21 hourly
    Part-time
    London

    Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

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  • Pastry Chef de Partie
    Pastry Chef de Partie
    7 days ago
    £15–£16 hourly
    Full-time
    London

    Pastry Chef de Partie require to join our family run French bakery and patisserie located in central London (Victoria station), the kitchen is brand new only opened last year and already proved successful to local customer. We are looking to strength the team with candidates who can help on all needs of daily business. Our Team & Shifts • You'll be part of a dynamic and creative team, working alongside our skilled Pastry Chefs., • Shifts are typically 9 hours long, with 2-3 colleagues on shift at any given time. In return • Competitive salary depending on experience and position, • You can look forward to working with a dedicated team, • Training on all patisserie techniques, • You will receive a competitive salary and 28 days holiday (including bank holidays), • Amazing staff meal, • You will be working in a central location, • Company pension, • Cycle to work scheme, • No split shift, • No services, • Flexible rota with most Sunday off (shop close on Sunday), • Overtime pays on hourly rate, • If the trial is successful it will be paid What You'll Do • Craft a wide range of French patisserie, including tarts, cakes, desserts, brioche and canapés, with an emphasis on hand-made quality., • Contribute to the daily production of all pastry lines, managing your workload and adhering to production schedules., • Maintain impeccable food safety and hygiene standards, ensuring a clean and organized workspace., • Collaborate effectively with our team of pastry chefs and front of house., • Manage stock levels efficiently and communicate ordering needs proactively., • Contribute to menu development, including creating daily specials and innovative pastry ideas. What You'll Bring • Proven experience in French patisserie, with a dedication to handcrafted excellence., • Strong organizational and time management skills to meet diverse service demands., • Excellent communication and teamwork skills., • A passion for pastry and a commitment to delivering exceptional quality.

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  • Sous Chef - Italian Cuisine
    Sous Chef - Italian Cuisine
    8 days ago
    £35000–£42000 yearly
    Full-time
    London

    La Mia Mamma is more than just a restaurant – it’s an authentic culinary journey that celebrates the rich and diverse flavours of Italy’s regions. Each of our restaurants offers a rotating menu curated and cooked by real Italian mammas flown in from across Italy, bringing regional dishes to life in the heart of London. We are currently looking for a passionate and experienced Sous Chef to join one of our vibrant and growing teams. If you have a strong background in regional Italian cuisine, thrive in a fast-paced environment, and enjoy leading a kitchen team, we’d love to hear from you. What We’re Looking For: • Proven experience as a Sous Chef in high-volume, quality-driven kitchens, • Ability to follow and replicate authentic recipes and specifications, • Strong leadership and communication skills, • High standards of cleanliness, organisation, and consistency, • Right to work in the UK (essential) Key Responsibilities: • Support and lead the kitchen team to deliver consistent, high-quality dishes, • Follow La Mia Mamma’s recipes, portioning, and presentation guidelines, • Maintain a clean and safe kitchen in line with hygiene regulations, • Manage daily kitchen operations and assist the Head Chef in team supervision, • Oversee deliveries, stock rotation, and portion control, • Contribute to training and mentoring junior chefs, • Ensure all cleaning schedules and maintenance routines are carried out What We Offer: • £35,000 – £42,000 per year (including service charge), • A supportive, people-focused team with real growth opportunities, • The chance to work in a truly unique Italian concept, • Access to authentic Italian products and menus that change regionally, • A dynamic environment where food, culture, and family come together If you are ready to take the next step in your career with a restaurant that values tradition, quality, and genuine passion for Italian food – apply now!

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  • Head Chef
    Head Chef
    10 days ago
    £50000–£60000 yearly
    Full-time
    Brent, London

    Head Chef – PYRÁ (Queen’s Park, London) About PYRÁ PYRÁ is a neighbourhood modern European restaurant rooted in Spanish and Greek Mediterranean flavours, offering all-day dining, a curated wine list and an active events programme. With 40% of revenue generated through events—including weddings, private dining and standing canapé/bowl-food receptions—we are expanding our culinary leadership team as we relaunch with a new winter menu and chef partnership. Role Overview We are seeking an experienced and creative Head Chef to lead the kitchen at PYRÁ. The ideal candidate has a strong background in Spanish and/or Greek cuisine, combines traditional techniques with a modern approach and can confidently deliver both restaurant service and high-volume, high-quality event catering. The Head Chef will be responsible for all aspects of kitchen operations, menu development, costing, team leadership and ensuring consistent quality across à la carte dining, brunch and a diverse range of events. Key Responsibilities Culinary Leadership Lead the creation and execution of PYRÁ’s menu, highlighting Spanish and Greek influences. Develop seasonal menus for lunch, dinner, brunch and private events. Ensure exceptional quality, consistency and presentation across all dishes. Events & Catering Design and execute culinary offerings for weddings, corporate events, private dinners, standing events, canapé receptions and bowl-food service. Work with the events team to tailor menus, tastings and service flow for each event style. Plan logistics and production for high-volume events while maintaining PYRÁ’s premium standards. Kitchen Operations Manage daily kitchen operations including prep schedules, stock control, food safety and compliance. Oversee ordering, vendor relationships and cost control to achieve strong GP targets and minimise waste. Maintain a clean, organised and efficient kitchen in line with EHO standards. Team Management Recruit, train and develop a high-performing kitchen team. Create a positive culture built on collaboration, consistency and pride. Manage rota planning, labour cost control and staff performance. Collaboration Work closely with the owner, GM and events team to ensure seamless service between kitchen and front of house. Participate in menu planning, promotions, tastings and new concept development. Required Experience Minimum 5 years’ experience in senior kitchen roles, with at least 2 as Head Chef or above. Strong background in Spanish and/or Greek cuisine—with a passion for Mediterranean produce, flavours and techniques. Proven ability to execute both restaurant à la carte service and event catering simultaneously, including: Weddings Canapé receptions Bowl food Corporate events Private dining Experience creating menus and costing dishes to deliver healthy margins. Strong leadership and people management skills. Excellent organisational skills and ability to perform under pressure. Knowledge of modern food safety and allergen standards.

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  • Kitchen Team Member - Line Chef
    Kitchen Team Member - Line Chef
    13 days ago
    £13.5–£14.5 hourly
    Full-time
    St Giles, Camden

    We have a full-time position for a line chef at our Street Food Kitchen within, Seven Dials Market - one of London's most beautiful and vibrant food halls. WHAT WE OFFER: Work / life balance Growing Independent business with potential for career progression A great culture - hardworking and down to earth team Quality product and company values Free meal on shift WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: Has a love of food and an understanding of quality. Has experience working on a busy cook line. Fast on their feet and energetic. Is skilled and quick at food preparation Who is a team player, always looking for how to help the team work as smoothly and efficiently as a whole. A great organiser - who likes to keep things exactly where they should be WHEN? The earliest shifts start at 8 am and the latest shifts end by 11:30pm. THE ROLE: You will be handling very busy, quick paced services in a small space. Our preparation is meticulous, ingredients are high quality and every bun that leaves the kitchen is perfectly put together. We are a small team and you will be trained to work in food preparation, the cookline and service. Learning all about our buns and how to prepare and fill them neatly and quickly. Every bun that leaves our kitchen must be beautiful and put together perfectly. HOW MUCH? The starting hourly rate is £13.5 per hour. This rate increases regularly with training and experience to £14.50 per hour after 1 year's service.

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  • Team member- £12.25p/h-40-45 hrs p/w- Full availability-Mon to Sun
    Team member- £12.25p/h-40-45 hrs p/w- Full availability-Mon to Sun
    14 days ago
    £12.25 hourly
    Full-time
    London

    Monday to Sunday on a rotating schedule 5 Shifts per week, including weekends. This job requires full flexibility and availability to do closings finishing at midnight. Experience quick restaurant service is highly considered About Us: We are HOP! We exist to bring the intoxicating, colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses, whilst Creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food, then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out, min 16 hrs contract. NO MORE 0-HR CONTRACT! About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. You will also, from time to time, be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns, including working weekends and bank holidays. If you think this position is for you, please apply, and we will get back to you ASAP. Please be aware that we do handle Pork meat in our restaurants. Thank you!

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  • IT Technician
    IT Technician
    15 days ago
    £32000–£35000 yearly
    Full-time
    London

    The IT User Support Technician provides technical assistance to Skyhaus staff and clients using our digital and project-management systems. This role ensures all IT platforms, networks, and hardware operate efficiently, securely, and with minimal disruption to business operations. Key Responsibilities: • Deliver first- and second-line support for software, hardware, network, and account-access issues., • Support staff and clients with the use, configuration, and troubleshooting of project-management tools and related applications., • Install, configure, update, and maintain company devices, including laptops, mobile devices, peripherals, and AV equipment., • Monitor and maintain network performance, Wi-Fi reliability, security controls, and backup procedures., • Manage hardware inventory, device lifecycle, asset tracking, and documentation., • Perform routine system updates, patch management, and antivirus monitoring., • Assist with onboarding/offboarding processes, user provisioning, and permission management., • Produce clear technical documentation, guides, and training materials for users., • Escalate complex technical issues and collaborate with external vendors when required., • Contribute to continuous improvement of IT processes and support workflows. Skills & Requirements: • Strong troubleshooting ability across Windows, macOS, mobile OS, and cloud-based platforms., • Familiarity with networking basics (TCP/IP, switches, routers, Wi-Fi)., • Experience supporting productivity and project-management software., • Excellent communication, customer-service, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced environment.

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  • Commercial Manager
    Commercial Manager
    17 days ago
    £50000–£55000 yearly
    Full-time
    London

    About Us We are a fast-growing food wholesale business specialising in the distribution of fish, crustaceans, molluscs, and a wide range of other food products to restaurants, retailers, and catering businesses across the UK. Due to continued expansion, we are seeking a highly organised and commercially minded Commercial Manager to join our team. Key Responsibilities • Oversee and manage day-to-day commercial operations within the wholesale food division, • Develop and maintain strong relationships with suppliers, clients, and strategic partners, • Analyse market trends, pricing, and supply chain performance to support commercial decision-making, • Lead negotiations with suppliers and customers to optimise profitability, • Identify new business opportunities and implement strategies to expand product lines and customer base, • Manage key accounts and ensure high standards of customer service, • Coordinate with procurement, sales, and logistics teams to ensure smooth operational performance, • Monitor inventory levels and contribute to demand planning, • Prepare commercial reports, forecasts, and performance analyses for senior management, • Ensure compliance with food safety, hygiene, and industry regulations Requirements • Proven experience in commercial management, sales management, or business development (preferably within food wholesale or FMCG), • Strong understanding of food supply chains, especially seafood products (fish, crustaceans, molluscs), • Excellent negotiation and communication skills, • Strong analytical ability and commercial awareness, • Ability to manage key accounts and develop long-term business relationships, • Strong organisational and problem-solving skills, • Ability to work under pressure in a fast-paced environment, • Proficiency in MS Office; experience with inventory or order management systems is an advantage, • Fluency in English (additional languages beneficial)

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  • Baker
    Baker
    19 days ago
    Full-time
    London

    About the Role We are seeking a creative, detail-oriented Baker with a passion for healthy baking and a strong awareness of new viral bakery trends. The ideal candidate can prepare both classic products and innovative items that are popular on social media, such as trending pastries, TikTok recipes, seasonal viral desserts, and modern health-focused creations. Key Responsibilities -Prepare and bake a wide range of products including breads, pastries, cakes, and health-focused specialty items (vegan, gluten-free, low sugar, low carb). -Develop new, trending, and viral-ready items based on current market trends and social media inspiration (e.g., croissant variations, fusion pastries, protein desserts, viral cookies, aesthetic bakery items). -Maintain strict compliance with food hygiene, health and safety standards, and allergen management protocols. -Keep the kitchen, tools, and equipment clean, organized, and sanitized. -Monitor stock levels, ingredient freshness, and waste control. -Collaborate with the team to create seasonal menus and limited-edition viral products. Requirements -Proven experience as a baker or pastry chef. -Knowledge of modern baking trends, including viral items popular on TikTok, Instagram, and food blogs. -Strong understanding of food hygiene and safety regulations (HACCP or equivalent). -Skilled in creating vegan, gluten-free, low-carb, and low-sugar recipes. -Creative, innovative mindset with the ability to develop visually appealing products. -Strong time management and ability to meet production deadlines. -Flexible schedule, including early mornings and weekends. Preferred Qualifications -Formal training in Culinary Arts or Food Safety certification. -Experience in trendy or health-focused bakeries/cafés. -Knowledge of nutrition, allergens, and alternative ingredients. What We Offer -Competitive salary and staff benefits. -A supportive and dynamic environment focused on creativity. -Opportunity to lead the creation of new viral menu items and shape future product lines. -Staff discounts and career development opportunities.

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  • Service Manager
    Service Manager
    24 days ago
    £30000–£35000 yearly
    Full-time
    Finsbury Park, London

    Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!

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  • Store Manager
    Store Manager
    1 month ago
    £30000–£60000 yearly
    Full-time
    London

    Job Summary We are looking for an experienced and dynamic Store Manager to lead our luxury gift and lifestyle store located in Westfield Shopping Centre. Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts. The ideal candidate will have proven experience in retail management, a passion for high-quality products, and the ability to motivate and guide a team to deliver an exceptional customer experience in a boutique environment. Responsibilities • Oversee daily store operations to ensure smooth and efficient performance., • Lead, train, and motivate the sales team to achieve individual and store sales targets., • Maintain the store’s visual and operational standards in line with the brand’s luxury concept., • Ensure excellent customer service by setting high standards and leading by example., • Monitor sales performance, analyse results, and implement strategies to maximise profitability., • Manage inventory, stock levels, and product displays effectively., • Handle customer feedback and resolve issues promptly and professionally., • Coordinate with management and suppliers to ensure timely product replenishment and promotions., • Prepare reports on sales, staff performance, and operational needs. Requirements / Skills • Proven experience as a Store Manager or Assistant Manager in the retail, gift, lifestyle, or home décor sector., • Strong leadership and team management skills., • Fluent in spoken English (required)., • Excellent communication and interpersonal skills., • Strong focus on customer satisfaction and long-term client relationships., • Organised, detail-oriented, and able to multitask effectively., • Non-smoker., • Ability to work in a fast-paced, customer-focused environment while maintaining a positive attitude. Work Location Westfield Shopping Centre - Shepherd's Bush

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  • Marketing Manager
    Marketing Manager
    1 month ago
    £35000–£41700 yearly
    Full-time
    Dagenham

    The Marketing Manager will be responsible for developing and implementing marketing strategies to promote the company’s dessert products, improve brand recognition, and increase customer footfall across physical and online platforms. The role involves overseeing advertising campaigns, customer engagement, and business development initiatives to support the company’s growth within the food and beverage sector. Key Duties and Responsibilities: 1. Marketing Strategy and Planning, 2. Liaise with senior management to plan seasonal product promotions and new dessert launches in line with customer trends and business objectives., 3. Contribute to setting realistic sales targets and marketing budgets for each branch., 4. Develop marketing plans to enhance brand visibility both locally and online., 5. Market Research and Product Development, 6. Conduct customer satisfaction surveys and gather feedback on product quality, presentation, and pricing., 7. Analyse competitors in the dessert and café sector to identify market opportunities and customer preferences., 8. Provide input on new flavours, packaging, and presentation ideas to attract target audiences., 9. Advertising and Promotion, 10. Design and manage promotional campaigns (digital, print, and in-store) to increase footfall and online orders., 11. Oversee social media marketing (Instagram, TikTok, Facebook, Google) and manage collaborations with influencers and local events., 12. Coordinate promotional offers and seasonal campaigns (e.g., Valentine’s specials, Eid promotions, summer desserts)., 13. Performance Analysis and Reporting, 14. Monitor and analyse sales figures, advertising performance, and customer engagement metrics., 15. Prepare marketing performance reports and recommendations for management., 16. Team Management and Implementation, 17. Supervise marketing and design staff responsible for digital content, social media posts, and branding., 18. Ensure consistent brand messaging and quality across all advertising platforms and materials., 19. Client and Business Relations, 20. Build relationships with local suppliers, delivery platforms (UberEats, Deliveroo, JustEat), and community partners. • Bachelor’s degree in Marketing, Business Management, or equivalent experience., • At least 2 years’ experience in marketing, preferably in the hospitality or food & beverage sector., • Strong knowledge of social media marketing and consumer engagement in the dessert or café industry., • Excellent communication, creativity, and data-driven decision-making skills.

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  • Junior Sous Chef
    Junior Sous Chef
    1 month ago
    £38000 yearly
    Full-time
    London

    Production Junior Sous Chef / £38,000 /Italian / 7:00 am - 4:00 pm Term: Full-time W/H: 5 days Holidays: 28 Days off: 2 Junior Sous Chef of Production at Padella Are you passionate about food beyond your professional life? Do you love European cuisine, winemaking, and dining culture? Do you care deeply about where your produce comes from and its impact on the planet? If so, Padella wants you! The Padella Story: Founded by Jordan and Tim, Padella serves the best hand-rolled pasta with authentic, slow-cooked Italian sauces. Known for our fresh pasta made daily, Padella offers a fun, informal, and buzzing dining experience. You'll be trained and nurtured by our experienced team, with plenty of opportunities for growth. Best of the Rest: Balanced Work-Life: We prioritise a healthy work-life balance with a strict 45-hour workweek. Referral Bonus: Earn £500 for referring a friend who passes probation. Early Wage Access: Access up to 50% of your earnings before payday with Wagestream. Exclusive Discounts: Enjoy a 50% discount on food and drinks at Padella and a 60% discount at Trullo. Party Time: Join us for fabulous summer and Christmas staff parties. Professional Development: Gain wine qualifications up to WSET level. Exciting Trips: Travel with us to Italy and around the UK to meet our suppliers. Delicious Daily Meals: Start your day with an epic breakfast prepared by our ninja chefs. Training & Growth: Dive into Padella's rich training program to expand your culinary prowess and elevate your career. Fancy a New Bike? Join our cycle to work scheme, and we'll help you finance it. Chef requirements About you: Food Preparation & Production: You will be responsible for preparing and creating various products, including pasta dough, shaping and rolling, pasta filling, pastry, tarts and desserts, frangipane, batch food/sauces, and cocktails. Product Knowledge and The Creative Environment: Maintain and drive the highest team member product knowledge standards. Ensure chefs follow recipes 100% of the time for consistency. Training & Development: Create a culture of nurturing, monitoring, and celebrating success. Support the Head of Production in overseeing performance and progression processes, maintaining development paths for all team members, keeping them engaged and conducting regular appraisals. Recruitment: Oversee the recruitment and onboarding of all new team members in the Production Kitchen. I follow their progress and report to the Head of Production. Meetings & Training: Attend training sessions and staff meetings when necessary. Leadership: Lead and motivate the team positively, creating a culture that encourages high standards of professional behaviour. Acting Leadership: Take charge of the Production Kitchen when the Head of Production is away, ensuring consistency and maintaining high standards. Health and Safety: Ensure adherence to Food Safety and Health & Safety legislation. Monitor and act on feedback from In-House H&S Audits. Be fully aware of fire procedures and ensure the team is trained and aware of their responsibilities. Update and amend risk assessments for all kitchen equipment and train team members. Manage production equipment maintenance in line with the allocated budget.

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  • Procurement Manager
    Procurement Manager
    1 month ago
    Full-time
    Barbican, London

    About the job The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager, you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management, we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving Discussed at venue Department: Purchasing Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

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  • Housekeeper - 5* Boutique Hotel
    Housekeeper - 5* Boutique Hotel
    1 month ago
    Full-time
    London

    Housekeeper – 5* Boutique Hotel The Megaro Hotel Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is unique property, unique in its style, combining art, luxury and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarge family at The Megaro Hotel.

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  • Production Operative
    Production Operative
    2 months ago
    £13.85 hourly
    Full-time
    Greenford

    Pay: £13.85 per hour Job Description: PLEASE NOTE: Due to the nature of this opportunity, preference will be given to candidates who are available to start immediately. At the Borough Broth Co. we are committed to creating the very best quality organic products in the British Isles with our soups and broths! We have a great opportunity for a responsible Production Operative to join a busy and fast growing team. We are looking for someone who: has had some experience in working in the food manufacturing industry or warehousing; You must be comfortable working with raw/cooked bones and meats; Comfortable working in both warm (25-30°C) and chilled environments; excellent communication skills; has a passion for food; focuses on the task at-hand and is driven; has attention to detail; willing to broaden one's horizon; is punctual; is very flexible (you need to be available for early & late starts) and work rotating shifts; physically fit and comfortable to stirring and lifting the big containers of broth; ability to commute to London Greenford. You will: be responsible for general production duties (preparation of the ingredients and our soups and broths) ensure that packing is in line with the company quality standards ensure products are stored safely and food hygiene is adhered to clean down production equipment and storage facilities after use carry out quality checks of products Benefits: London Living Wage Pay Performance bonuses Overtime pay after 40hours Paid holidays (28 days including bank holidays) Monday-Sunday with 2 days off Training You will be part of a small but growing team with plenty of development opportunities. Location: Greenford. Please check if you can commit to the journey before applying. You must have Right to Work in the UK. Job Types: Full-time, Permanent Benefits: Company pension Cycle to work scheme Language: English (required) Work Location: In person

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