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Helpdesk Operative Location: Southern Water Fixed Sussex 40129424, BN13 3NX Job Type: Full-Time About the Role We are seeking a proactive and customer-focused Helpdesk Operative to join a busy Facilities Management team supporting a major utilities contract. This is an excellent opportunity for an organised professional who thrives in a fast-paced environment and enjoys delivering outstanding customer service while coordinating maintenance activities. As the first point of contact for clients and stakeholders, you will be responsible for accurately logging reactive maintenance requests, managing work orders, monitoring service levels, and ensuring tasks are allocated correctly and efficiently. Key Responsibilities • Receive and process maintenance requests via phone, email, and helpdesk systems., • Log all reactive and planned maintenance requests accurately within the CAFM system., • Ensure correct prioritisation and allocation of tasks in line with contractual SLAs., • Coordinate with schedulers, engineers, and subcontractors to ensure timely completion of works., • Raise purchase orders for ad-hoc maintenance requirements where necessary., • Maintain accurate records, including job details, locations, photographs, and supporting documentation., • Respond professionally to customer queries and provide regular updates on job progress., • Monitor helpdesk inboxes and ensure all requests are actioned within agreed timescales., • Build and maintain strong relationships with internal teams, clients, and suppliers., • Support continuous improvement initiatives and contribute to operational excellence.About You To be successful in this role, you will have: • Previous experience within a Helpdesk, Service Desk, Facilities Management, or Maintenance Coordination environment., • Experience using CAFM systems such as Planon, Maximo, Concept, TRIRIGA, Concerto, or similar., • Strong administrative and organisational skills with excellent attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Excellent communication and customer service skills., • Good working knowledge of Microsoft Office, particularly Excel and Outlook., • Experience working to Service Level Agreements (SLAs)., • A positive, flexible, and proactive approach to work.Desirable Experience, • Facilities Management or Property Services background., • Experience coordinating engineers, contractors, or maintenance teams., • Purchase Order processing experience., • Knowledge of reactive and planned maintenance processes.If you have experience within Facilities Management, Helpdesk Operations, Service Desk Coordination, or Maintenance Administration and are looking for your next challenge, we'd love to hear from you. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ

Mechanical Project Manager West Sussex / South East Full-Time Permanent Salary: Competitive DOE + Car Allowance Hunters established client are looking for an experienced Mechanical Project Manager to join their team. You'll take responsibility for delivering multiple projects from planning through to completion, working closely with clients, consultants, designers, site teams and specialist subcontractors. • Take ownership of multiple mechanical projects, ensuring they are delivered safely, on programme, to specification and within budget, • Coordinate with clients, consultants and design teams to understand requirements, specifications and deliverables, • Manage project programmes, documentation, progress reporting, resources and site activities, • Lead and support site teams, subcontractors and supply chain partners, • Maintain strong commercial control, including project forecasts, costs and financial reporting, • Previous experience as a Mechanical Project Manager within an MEP, mechanical contracting or construction environment, • Strong understanding of HVAC, Public Health, Plumbing & Heating, Gas and BMS/Control systems, • Confident reading technical drawings, specifications and project requirements, • Working knowledge of NEC and JCT contracts, with good commercial awareness, • Minimum NVQ Level 3 in Plumbing & Heating or relevant associated discipline, • Minimum 2 years' experience in a similar Project Management role, • SMSTS/SSSTS or sound working knowledge of construction H&S legislation, • Competent with Microsoft Word, Excel, Outlook and PowerPoint, • Full UK driving licence, • Willingness to complete a DBS check, • Competitive salary depending on experience, • Car allowance, • 22 days' annual leave plus bank holidays, increasing with service, • Pension scheme, • Long-term opportunity within an established and growing business If you're an experienced Mechanical Project Manager looking for ownership, variety and the opportunity to deliver major projects across the South East, this could be an excellent next move. #J-18808-Ljbffr

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Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu