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Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 2nd February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project. This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities • Communication: Handle incoming phone calls and emails with professionalism and efficiency., • Compliance: Uploading certificates and raising work orders, • Bookings: Booking in contractor visits to site, • Invoicing: Process and manage invoicing tasks accurately, • General Administrative Support: Assist with various other administrative duties as required to support the team. Requirements • Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential., • Skills: Excellent verbal and written communication skills. Proficient with basic computer skills and MS Office. Strong organisational skills and attention to detail. Ability to work independently and as part of a team., • Passionate : Enjoy working part of a team, • Customer service : Provide reliable service to customers, • Ownership : Working in a fast-paced environment and taking ownership of challenging situations What We Offer • £13.18 an hour working 9am-5pm Monday to Friday (35 hours per week), • A full-time office-based role in a dynamic housing environment, • An opportunity to work on a key project with potential for extension beyond the 2 months Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester. The Role: As a Sales Coordinator within the windows division, your duties will include: • Being the first point of contact for customers for order processing and dealing with enquiries, • Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required, • Ensuring the right level of customer care standards are met, • Providing administrative support to the sales team, • Liaising with Credit Control to keep customer accounts up to date, • Developing business relationships with both new and existing customers by phone using your proven telephone techniques, • Processing customer claims, • Supporting the window department sales strategy, • General administration The successful Sales Coordinator should have: • Previous experience in a sales coordinator/sales support or similar role, • Good standard of education, you must be computer literate with excellent communication skills, hardworking and conscientious., • Excellent organisational skills and the ability to self-motivate., • Ability to work on your own initiative as well as part of a team within a busy customer-orientated sales office., • Confident supporting both customers and external sales team, • Good telephone manner with ability to build rapport quickly and easily, • Knowledge of construction industry products is an advantage but not essential as full training will be provided Benefits: • £24,000 - £28,800 depending on experience, • Flexible hours (core hours 10am-3pm), • 37.5 hours per week Monday to Friday, • Time off in lieu, • Pension scheme, • Free flu jabs, • Health & wellbeing, • Option to buy and sell holiday, • Cycle to Work scheme, • Long service awards, • Company rewards platform, • Employee assistance programme, • Internal training academy, • Access to external training and supported education, • Social culture and events The closing date for receipt of applications is Sunday 22nd February 2026. Sales Coordinator Irlam, Greater Manchester £24,000 - £28,800 depending on experience + excellent benefits Sales Support | Sales Administrator | Internal Sales | Client Support | Customer Service |

Forge Talent is a fast-growing recruitment business specialising in Finance & Accounting across the North West. We’re scaling quickly and building real momentum, and we’re now looking to bring in an Office Administrator to help keep the business running smoothly while also getting involved in the growth of the brand. This is a hands-on role for someone early in their career who wants exposure to how a high-growth recruitment business operates, with the opportunity to take on more responsibility as we continue to scale. This will be a full-time, permanent basis, working 37.5 hours per week, Monday to Thursday, 8:30-17:00, Friday, 8:30-15:00, with one hour for lunch. The role • Supporting the day-to-day running of the office and keeping things organised, • Respond to internal requests by providing information, administrative support, or directing queries to the appropriate team, • In-charge with the day-to-day upkeep of office space in Manchester, ensuring communal areas, meeting rooms, and supplies are maintained to company standards., • Organise desk setups, equipment checks, and basic troubleshooting., • Monitor stock levels for office supplies, stationery, and consumables, raising replenishment requests where needed., • Providing admin support to consultants across the business, • Assisting with candidate onboarding paperwork and basic compliance checks, • Keeping candidate and client information up to date on internal systems, • Preparing contracts/TOB’s/schedules on DocuSign., • Posting job adverts across job boards and social platforms., • Supporting social media activity for the business, including LinkedIn posts., • Assisting with creating simple video content and behind-the-scenes marketing as the business grows., • CV reformatting (will be a large part and task), • Timesheet collection for contractors, • Reporting into and working closely with our Operations Manager About you • Organised, proactive, and happy to get stuck in, • Have the ability to work in a fast-paced environment, • Comfortable communicating with people at all levels, • Good attention to detail and a strong work ethic, • Interested in learning how a recruitment business grows and scales, • Confident using Microsoft Office, • Proactive team player, • Fantastic time management, • Quick leaner, • Comfortable on social media Desirable: • Previous experience in an administration role, • Previous experience in social media or marketing Benefits • Manchester office based in the heart of Spinningfields, • Hybrid working – 3 days in the office with 2 days from home, • 1-2x Company incentives per year, • 3pm finish on Fridays, • Room for quick progression to Office Manager OR Marketing role Why Forge Talent • A business growing quickly with clear ambition, • A chance to be part of a scaling team from an early stage, • Exposure across recruitment, operations, and marketing, • Real scope to grow with the business and shape the role over time Holidays – 25 days plus bank holidays (Increased by a day each year of service, capped at 30) Pension – UK standard 8% contribution (employer 3% Employee 5%) Salary £26,000 per annum with a bonus £1,000 split over 4 Q’s based on deliverables. If you’re looking for a role where you’ll learn fast, get involved and be part of a business on the up, we’d like to hear from you.

Title: Patent Formalities Officer Location: Manchester (Hybrid) Hours: Full Time - 37.5 hours The Position Our Manchester office is home to a dynamic, fast‑paced Patent team supporting clients across life sciences, chemistry, electronics, software and engineering. With demanding and fast‑evolving requirements, we rely on exceptional accuracy, organisation and attention to detail. As a Patent Formalities Officer, you’ll play a pivotal role in delivering a high‑quality, timely and reliable formalities service, supporting fee‑earners and contributing to the smooth running of a busy, highly valued team. Key Responsibilities • Provide comprehensive support for the filing and prosecution of UK, European, International (PCT) and other national patent applications., • Ensure all patent deadlines are met with absolute accuracy, complying with legal and fee requirements for each jurisdiction., • Prepare, execute and, where necessary, legalise documentation required to support patent filings and registrations., • Liaise proactively with attorneys and stakeholders to progress actions and ensure timely completion of case tasks., • Maintain strong knowledge of patent law and formalities procedures across key filing countries to deliver a professional, informed service to clients. About You You will bring proven experience across the full range of UK, European and international patent formalities, along with exceptional accuracy and attention to detail when working under pressure. Confident in using your own judgement, you’ll ensure clients’ applications are processed appropriately while maintaining a highly organised and efficient approach to your workload. You’ll be able to prioritise effectively in a fast‑paced environment and collaborate positively as a supportive team player. Having the CIPA patent administrator qualification would be a significant benefit. About HGF: HGF Limited is one of Europe’s largest intellectual property specialist firms offering a fully integrated IP solution, bringing over 200 Patent Attorneys, Trade Mark Attorneys and IP Solicitors together to provide a full-service IP solution. With 25 offices across the UK, Ireland, Germany, Netherlands, France, Switzerland & Austria, HGF’s Patent and Trade Mark Attorneys provide specialist technical and legal advice to blue chip organisations and small to medium businesses across the world. Many of our clients are household names and the work HGF does allows them to protect and exploit their inventions, new products and branding. Why move to HGF? • HGF takes a transparent and merit-based approach to your career development and you will have the opportunity to shape your long-term progression., • We’re a firm with a focus on DEI (Diversity, Equality and Inclusion), with a staff led DEI Focus Group, affinity networks and a DEI Board sponsor, • As a business we have a dedicated Learning and Development team focused on career long development of your skills along with a digital learning platform covering a wide range of content, • Benefits including our award winning enhanced parental leave policy, 27 days holiday, bonus scheme and flexible working HGF Values People - People matter. We treat people fairly, with respect and compassion. We foster a friendly, inclusive and enjoyable culture for everyone to prosper in. We invest in our people and offer appropriate coaching and training to assist with development and learning. We promote a healthy work-life balance. Progression is based on merit. Excellence – We strive to be the best. We pursue excellence in all our individual roles resulting in outstanding legal and technical advice for our clients. Our people are pragmatic, responsive and commercially minded. We do not presume but listen to understand so we can engage proactively and appropriately. Teamwork – We stand together. We work with our clients to protect their interests, and with each other as a mutually supporting firm. We value, appreciate and listen to others, regardless of role, recognising each individual’s particular blend of talent, skill and experience. We are individually and jointly accountable and take responsibility for our actions and decisions. Progressive – We innovate. We continually improve our services and processes through understanding, creativity, and investment. We evolve by taking opportunities and adopting new business procedures, unencumbered by historical structures or out-of-date attitudes. As a firm, we have an entrepreneurial spirit, and encourage new thinking in our people.

Claims Administrator 📍 Manchester City Centre | £26,000 – £28,000 DOE Our client is a fast-growing Claims Management Company (CMC) specialising in mis-sold car finance claims 🚗 With demand rising, they’re expanding their operations team and are now hiring a Claims Administrator to join their Manchester city centre office. This team is the engine room of the business – keeping claims moving, chasing missing information, and ensuring lenders respond on time. If you’re organised, confident on the phone, and love a role where you can stay busy and make things happen… keep reading 👇 Key Responsibilities: 📞 Client & Lender Communication • Liaising with clients and lenders via phone + email to progress claims, • Handling inbound calls professionally and resolving queries confidently, • Making outbound chaser calls to request missing documents / updates, • Managing high volumes of emails and allocating them through workflow queues, • Prioritising tasks by urgency, deadlines, and workload, • Updating case notes, documents, timestamps and claim status accurately, • Moving claims through structured stages to avoid delays, • Tracking caseloads to ensure nothing goes stale or dormant, • Requesting missing documentation (ID, agreements, finance docs etc.), • Handling incoming post: opening, scanning, uploading + filing correctly, • Keeping case files organised, complete and compliant, • Following processes in line with regulatory expectations, • Maintaining high accuracy in data entry + document handling, • Handling sensitive information securely and confidentially, • Supporting colleagues during peak demand and managing workloads as a team, • Sharing blockers and case insights with management, • Suggesting improvements to workflows, templates and procedures, • Supporting team targets through efficient, high-quality processing 🔍 What We’re Looking For • Confident and professional phone manner, • Strong admin skills + excellent attention to detail, • Compliance / regulatory experience (nice to have, not essential), • Comfortable processing high volumes of emails, • Able to follow structured workflows and processes, • Confident using CRMs + Google Workspace (Docs/Sheets etc.), • Works well in a fast-paced, process-driven environment 🌟 Why Join? • Fast-growing, reputable CMC brand 📈, • Supportive team culture 🤍, • Training + progression opportunities 🚀, • Incentives to reward performance 🎁, • Manchester city-centre office 🏙️, • Stable Monday–Friday role.. no late nights, no weekends 🙌 If you’re organised, confident on the phone, and ready to build your career in claims management — we’d love to hear from you 💬 📩 Drop me a message / apply now 👇

Role: Technical Officer Salary: Up to £30,000 dependant on experience, + additional benefits Hours of Work: Monday to Friday, 9.00am to 5.00pm Location: Commutable via Metro Tram Link, Trafford area, Greater Manchester. The Company: My clients are leaders in their field within the construction industry, manufacturing in specialised building products. Due to growth within the business, my clients are currently recruiting 2 Technical Officers to join their technical team, one position will focus on specification support, the other on compliance activities. The technical team provide support and technical advice to our internal and external customers related to the technical elements of our product range. The role can be fast paced and varied, as part of your work will support commercial enquiries which require a quick turnaround to secure the sales/orders. The position involves: Reviewing construction plans/drawing and providing design and technical advice to customers. Delivering front-line technical support to customers and internal teams Manage/resolve customer queries and complaints Conduct risk analyses in accordance with regulations and BS standards Perform customer quotes Develop ventilation strategies for residential and commercial properties Handle special enquiries for non-standard product requests Log and monitor customer enquiries, identifying trends and potential issues. Perform take-off and quotation services for product range Log and monitor customer enquiries, identifying trends and potential issues Provide specification support to internal sales teams Full training will be provided where necessary The specification role includes: Provide specification support to internal sales teams. Manage and maintain NBS specifications and BIM content for the product range. The compliance role includes: Maintain and update product documentation Support the expansion of the companys Environmental Product Declarations (EPDs) through data capture and product assessments The support you provide is typically via phone/email or video call, however some travel may occasionally be required to site visits. Full UK Driving licence required, as a pool car is provided for site visits. About you: Are you a confident administrator with a technical mindset, with strong attention to detail. Excellent communication skills (both written and verbal) Knowledge of the construction industry and construction products Good numerical skills Ability to learn quickly Team working skills Flexible and adaptable to a fast paced environment. Confident using Microsoft Office suite (e.g. Outlook, Teams, Excel) AutoCAD/Revit and SAP knowledge desirable You will have experience in a similar role within the construction sector, ideally for a construction products manufacturing business. If this role sounds of interest, please apply now and send your most up to date CV to Vicky at TechNichols Resourcing to be considered. Or call TechNichols Resourcing and speak with Vicky for further information. We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful.

? School Administrator Required - Secondary School, Tameside ? Start Date: ASAP Daily Rate: £100 - £110 Contract Type: Full-Time, Temporary Agency: Tradewind Recruitment Are you an experienced School Administrator with a strong background in education? Tradewind Recruitment is currently working in partnership with Secondary Schools in Tameside , seeking to appoint a committed and efficient School Administrator to join their administrative teams. This is an excellent opportunity for someone who thrives in a school environment and understands the importance of strong administrative support in ensuring the smooth running of day-to-day operations. ? About the Role: Position: School Administrator Location: Tameside, Greater Manchester Start Date: As soon as possible Daily Pay Rate: £100 - £110 (depending on experience) Working Hours: Monday - Friday, term time only Key responsibilities will include: Acting as the first point of contact for visitors, pupils, and parents Answering and directing phone calls and emails with professionalism and accuracy Maintaining and updating pupil records using SIMS or other school MIS systems Supporting with attendance monitoring and safeguarding documentation Providing administrative assistance to the Senior Leadership Team and wider school staff Ensuring a calm, organised and friendly presence in the school office ? Requirements: This position is only open to candidates who have previous experience working within a school or education setting .Unfortunately, applications from those without this background will not be considered. You will also need: An Enhanced DBS on the Update Service (or a willingness to apply for one through Tradewind) Proficiency in using ICT systems, including SIMS Excellent communication and interpersonal skills A professional, organised and flexible approach to school support How to Apply: If youre ready to bring your experience and enthusiasm to a fantastic school community in Tameside, wed love to hear from you. Please send your CV to Eli Tolson at: Join a supportive and committed school team - apply now and start making a difference!

Tradewind Recruitment are currently recruiting for an experienced and reliable School Administrator to provide short-term cover at a friendly Primary School in the Stockport area. This is an ASAP start role, running until Easter. The school is seeking a confident and well-organised administrator who can hit the ground running and support the day-to-day operations of the school office. The successful candidate will: Have previous experience working as a School Administrator Be confident using the SIMS system (essential) Be organised, professional, and reliable Have strong communication skills and the ability to work as part of a busy office team This is a great opportunity for an experienced school administrator looking for short-term work in a supportive school environment. To enquire about the role, please contact Matt on or call the office on . Matt BrownEducation ConsultantTradewind Recruitment

This is an excellent opportunity for a Sales Administrator to join a busy customer-focused sales office, supporting order processing, customer enquiries and internal sales administration while delivering high standards of customer service.If youve also worked in the following roles, wed also like to

Were looking for a friendly, organised, and proactive Reception Administrator to be the heartbeat of our office! Youll play a key role in keeping everything running smoothly, welcoming visitors, supporting our Directors and Consultants, and making sure our day-to-day operations are seamless.

Are you an experienced Office Administrator looking for a new direction in your career? Or a proficient Risk & Compliance Administrator seeking a fresh challenge in a new environment?.

Temporary administrator, based in the Trafford area, immediately start, manufacturing exp needed. Your new companyThis manufacturing organisation based in the Trafford area is seeking a temporary administrator to join their team to help support the team and office.

Job Description Permanent Office Administrator role, Stockport, immediate start, £26,000 - £28,000 Your new company A well‑established business based in Stockport is looking to welcome an Administrator to support their customers and wider business operations. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Your new role As the new Administrator, you’ll play a key role as the first point of contact for customers. Your responsibilities will include: • Handling incoming queries via phone, email, and in person, • Creating new customer files and maintaining existing records, • Preparing and issuing quotes, • Supporting the administration of customer contracts, • Ensuring a smooth and efficient customer journey, • Previous administration experience, • Strong customer service skills and confidence in customer‑facing situations, • Excellent written and verbal communication abilities, • A proactive and organised approach to work, • The ability to build strong relationships with customers and colleagues If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4769887

Job Description Permanent Graduate Administrator based in Stockport, £26,000 Your new company This manufacturing business based in Stockport is looking for a proactive and detail‑focused Graduate Administrator to join their operations team. This role is ideal for someone starting out in their administrative career or looking for their second role within an office environment. Your new role As a Graduate Administrator, you will provide essential support to their operations and production teams. Your responsibilities will include: • Processing customer orders and inputting data accurately into internal systems, • Handling purchase orders (POs) and ensuring correct documentation, • Uploading information and documentation to business systems, • Updating and maintaining spreadsheets (Excel / Google Sheets), • Assisting with general administrative tasks to support the wider team Please read the following job description thoroughly to ensure you are the right fit for this role before applying. What you'll need to succeed To succeed in this role: • Have previous experience in administration and working in an administration team, • Early in their career — either your first role in admin or stepping into a second administrative position., • Educated to a strong academic standard, • Confident in using Excel and able to manage simple spreadsheets, • Highly organised with strong attention to detail, • Comfortable working in a fast‑paced environment, • A good communicator with a positive, can‑do mindset If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4766212

Job Description Permanent Office Administrator role, Stockport, immediate start, £26,000 - £28,000 Your new company A well‑established business based in Stockport is looking to welcome an Administrator to support their customers and wider business operations. What you'll need to succeed To e

What you'll need to succeed To excel in this role, you’ll bring: Previous administration experience A location within easy reach of the Stockport office What you'll get in return This is a permanent position offering a salary of £26,000–£28,000, depending on experience. You’ll join a

Job Description Permanent Office Administrator role, Stockport, immediate start, £26,000 - £28,000 Your new company A well‑established business based in Stockport is looking to welcome an Administrator to support their customers and wider business operations. What you'll need to succeed To e

Job Description Permanent Office Administrator role, Stockport, immediate start, £26,000 - £28,000 Your new company A well‑established business based in Stockport is looking to welcome an Administrator to support their customers and wider business operations. What you'll need to succeed To e

Temporary administrator, based in the Trafford area, immediately start, manufacturing exp needed. Your new companyThis manufacturing organisation based in the Trafford area is seeking a temporary administrator to join their team to help support the team and office.

Job Description Permanent Office Administrator role, Stockport, immediate start, £26,000 - £28,000 Your new company A well‑established business based in Stockport is looking to welcome an Administrator to support their customers and wider business operations. What you'll need to succeed To e

Proficiency in Microsoft Office suite (Word, Excel, Outlook). We are currently seeking an Office Coordinator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Coordinator, you’ll be at the heart of our operations, ensuring seamle

This is a varied role where no two days are the same!What You’ll Be Doing* greeting clients and visitors with a warm welcome* handling deliveries, stationery, and office supplies* making drinks for Directors and arranging meeting rooms* sending client gifts & organising platters or buffets* an

Senior Administrator role at Office Angels. Seniority level: Mid-Senior level.

This will be delivered by your dedicated training provider, Realise. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

A leading employment agency in Manchester seeks a motivated Administrator. The position offers a competitive salary, benefits, and a vibrant office culture.

A leading construction company is seeking an experienced Senior Administrator in Manchester.

Office Oversight: Take responsibility for office equipment and ensure functionality. A part‑time role that allows you to maintain a work‑life balance. Are you an organised and proactive individual looking for an exciting opportunity in a vibrant office environment? Our client, a tech company loc

A reputable sales firm in Manchester is seeking a reliable Sales Administrator. The role involves supporting order processing, handling customer enquiries, and coordinating internally within a busy sales office. Full training is provided, making this an excellent opportunity for those looking to dev

A luxury towel warmer manufacturer in Manchester seeks a Bookkeeper/Administrator to manage financial records, customer enquiries, and general office support.In this role, you will ensure accuracy in finance while gaining hands-on experience across multiple areas.The ideal candidate will have bookke

A leading organisation in the industry is seeking a dedicated Plant Administrator to join their busy team in Denton. The role involves processing daily office operations, preparing documentation, maintaining filing systems, and ensuring compliance records are up to date.

A fast-growing recruitment company in Manchester is seeking an Office Administrator to support daily operations and contribute to the brand's growth.

A leading drinks distributor is seeking an Office Administrator to manage customer orders, handle cash transactions, and support daily administrative tasks.

A dynamic technology company is seeking a skilled Database Administrator for their Salford office. The successful candidate will manage and optimize database systems, ensuring data integrity and performance. Responsibilities include monitoring database operations and conducting performance tuning.

A staffing solutions firm in Manchester is seeking a part-time office administrator to assist with various administrative tasks, including filling out web-based forms, handling mail, and ordering supplies. Ideal candidates should have strong office experience, attention to detail, and good communica

A growing manufacturing company in Manchester is seeking a proactive Sales Administrator to join its dynamic sales support team. In this office-based role, you will provide essential administrative support, ensuring smooth sales operations while liaising with Account Managers and clients. The ideal

Our head office in Manchester currently has a fantastic opportunity for a Compliance Administrator within our Compliance team, working full‑time to provide both internal and external compliance services. Highly motivated Compliance Administrator required to join the Compliance team of a market‑l

A leading healthcare company in Central Manchester is looking for an Office Administrator to manage office operations and support the team. This full-time position offers a competitive salary and excellent benefits. Strong organisational skills and proficiency in Microsoft Office are essential.

Are you ready to be a key player in a bustling office environment? Our client, a leading organization in the engineering industry, is on the lookout for a motivated Administrator to join their dedicated team of four. Fully office-based from 8:30 AM to 5 PM, with a lively team that values camarader

A global leader in oil and gas services is seeking an Office Administrator in Manchester, UK, to support daily operations. The ideal candidate possesses excellent organisational skills, attention to detail, and proficiency in Microsoft Office and PowerBI.

A Higher Education institution in Manchester seeks a full-time Office Administrator to support various administrative functions on campus.Responsibilities include managing correspondence, assisting students, and ensuring facility needs are met.Candidates should demonstrate strong organizational and

As we continue to grow, we’re looking for an organised and enthusiastic Property Administrator to join our dynamic office. Occasionally carry out property viewings when required. Previous experience in property sales or administration.

A local community organization in Walkden is seeking a part-time administrator to manage circuit business and conduct general office tasks.

A recruitment agency is seeking a proactive Office Administrator for a part-time role in Manchester City Centre.

A well-established property business in Manchester is seeking a Property Administrator to join their team. This role offers a clear path into the property sector with full training and ongoing support. Responsibilities include administrative support for the property management team, handling custome

The position offers competitive compensation, a home office stipend, and a flexible work environment. A leading IT firm in Manchester seeks a Desktop Administrator II to provide support for a distributed workstation environment. The ideal candidate has 3-5 years of desktop support experience, is pro

This is an excellent opportunity for a Sales Administrator to join a busy customer-focused sales office, supporting order processing, customer enquiries and internal sales administration while delivering high standards of customer service. Sales Team Support: Providing comprehensive administrative s

This is an excellent opportunity for a Sales Administrator to join a busy customer-focused sales office, supporting order processing, customer enquiries and internal sales administration while delivering high standards of customer service. Sales Coordinator, Customer Service Advisor, Sales Support C

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, weve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where weve quickly become the number one online motor insurance provider. In fact, were trusted by over 5 million drivers. And now were expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Motor Claims Engineering Specialist to join our Claims UK team. In this role you will support the strong oversight of our Third-Party Administrator and related suppliers to ensure that engineering services provided to our customers are completed to the levels of quality, cost, and compliance standards we would expect. In addition, you will act as a key subject matter expert on technical engineering topics as we build out our proprietary Global Claims Platform. Excited to make an impact? Here are the details What you'll do: Designing, implementing, and overseeing a framework of advanced engineering oversight : Establish a framework for providing portfolio-wide oversight of our Third-Party Administrators engineering activities. Analyse claims-level data on an in-depth basis to identify areas for improvement related specifically to engineering activities. This could include assessment of their Repair network agreements, parts delivery strategies, and other engineering cost strategies. Providing ongoing technical scrutiny over our TPAs engineering activities : Continually assess the engineering performance of our TPA and its engineering partners and suppliers across a range of Quality, Cost, and Compliance KPIs. Conduct regular case audits and provide secondary oversight checks across Repair works completed on behalf of our customers. Acting as a technical point of escalation related to engineering topics : Act as a final point of escalation/referral for complex and/or high-value claims as relates to engineering-specific topics. Acting as an Engineering subject-matter expert to the Platform team : Work alongside Product / Engineering to provide advice and expertise on Engineering-specific areas as we build out these features and functionalities in the Global Claims Platform. What were looking for: Proven experience (7+ years) in a senior technical and/or claims auditing function within motor insurance claims, specifically dealing with engineering oversight Experience in providing advanced oversight of Repair Networks Experience dealing with high-value / complex Repairs / Total Loss settlements Must have experience of using Audatex and Glassmatix estimating systems Comfortable working in a growing / scale-up business environment Benefits: Enjoy hybrid working, with a mix of home and office days; 25 Days Holiday; Pension plan: salary sacrifice pension scheme 5%. employer contribution, up to 5% employee contribution; Health & Protection Benefits : Private Medical Insurance (single cover); Permanent Health, Insurance (Income Protection); Life Assurance (Death in Service); EAP, employee assistance programme 24/7. TPBN1_UKTJ