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Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. Objectives of the role Support and improve operational IT systems, implement new and decommission old solutions • Provide 2nd - 3rd Line support for IT systems, infrastructure and Cloud technologies, • Help design new solutions, based on operational requirements, • knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests., • Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation, • Documentation, creation, update and keeping to date. Personal competencies • At least 3-5 years IT Systems Team / 3rd Line Infrastructure Support experience, • Strong troubleshooting, analytical and support skills, • Organised, efficient and able to prioritise tasks / plan own time, • Strong communication skills both verbal and written, • Be able to think ‘out of the box’, providing creative ideas and solutions, • Team player and driven by success, aiming for quality service, • Experience in a Call Centre environment or similar would be advantageous Required skills • SC clearance / SC clearance capable is a big advantage., • Windows Server 2016+, configuration, administration and support, • Hardware support, including racking / (un)racking, • Microsoft Azure Services, • Conditional access knowledge is desirable, • Other cloud platforms are desirable, • Windows Domain Services – AD Services, DHCP, DNS, Sites & Services, • Experience with VMware and some Hyper-V, • Other Hypervisors are desirable, • Experience with MECM is desirable, • Experience with Tanium is desirable, • Experience with Anti-Malware solutions, e.g. Falcon CS, • System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle, • Windows Terminal Server / RDS desirable, • Linux administration desirable, • Knowledge and experience of Role Based Access, • MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

Cloud Marketplace Operations Expert A Software Solution Expert is a key member of the Software Pillar, that sits within our Technical Pre-Sales function of Business Solutions and Services. Bechtle’s Software Practice provides 3 core functions: Licencing, contracts and compliance; Software Asset Management & Compliance; and our Software procurement Marketplace. As a Marketplace Operations Specialist, you will be responsible for managing Bechtle‘s Marketplace. You will lead and manage the onboarding of all net new customers and work to attain a 100% retention rate whilst providing critical support, advice and guidance to new and existing customers. We require a driven and motivated Marketplace operations specialist to provide and maintain a high standard of service to our customers across multiple Software solutions and platforms. Essential Responsibilities: • Day-to-day management of the Microsoft licencing and Adobe Marketplace, • Management of Microsoft licensing and Adobe inbox and supporting with Marketplace billing issues, credits, manual orders and invoicing., • Monitor and support all incoming communication from customers around Marketplace support and licence/product queries, • Manage the onboarding process for Marketplace until such time as customer engagements pass to the Customer Success Manager, • Proactively manage and secure Marketplace renewals working to a T-60-day renewal plan, working to attain 100% retention rate, working to increase business revenue., • Building strong relationships with wider business and collaborating with our external suppliers, • Being the first point of contact for any Marketplace updates and responsible for hosting calls for the stakeholders around licensing and commitment requirements, • Managing Microsoft GDAP (Delegated Admin Permissions) commitments for customer, • Support with presenting Microsoft and Adobe net-new and renewal proposals • Supporting with streamlining our marketplace offers (to include wider portfolio – AWS, Google and more), • Deliver customer marketplace demos, encouraging all customers to adopt selfservice., • Drive efficiencies within current processes, supporting Bechtle to scale its marketplace practice. Essential skills: • Previous Microsoft Operations experience and knowledge of Microsoft tools – minimum of 1-2 years’ experience., • Microsoft licencing and product knowledge, • Being proactive in their approach and be able to work on their own as well as part of the team, • Strong organisational skills and an eye for detail, • Strong communication skills, both written and verbal Desirable skills: • Microsoft partner centre expertise, • Adobe licencing expertise, • Experience with supporting multiple platforms and systems What we offer: • £35,000- £45,000 base depending on experience (£47,000 -£60,00 OTE), • Location – close to the M4 with a modern, up to date living space and ample parking, • Culture – Social events, Supportive, Fun, Hard working, • Perks – Incentives (holidays, vouchers, lunches, spot prizes), • Top of the range technology in office and for home working (laptops, screens, etc), • Subsidised health care/medical benefits o Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent

PMO / Project Support Officer - DV Cleared. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach - supporting and monitoring in-service IT and digital projects across the Defence landscape. Support the Service Support Office (SSO) in m

Come join us and make a difference in the world! Discover more at ___ Discover more at NO AGENCIES PLEASE Job Description The role is hybrid office based in either Chippenham or Hartlepool. The Service Management Consultant role is a varied, challenging and exciting role. The role is responsible for ensuring the day-to-day activities related to the IT Service Management tooling are delivered to meet the needs of the business. It will involve working closely with both internal and external stakeholders and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business as a whole. As a Senior level role, you will be expected to be an expert in your field with the capability to pass on your knowledge to others working within the wider team based in Hartlepool, Chippenham and India. The successful candidate will have an expert level of knowledge of ITIL service management tools specifically Ivanti and have the ability to problem solve and work collaboratively with key business stakeholders. The IT Service Management Tool is responsible for underpinning the delivery of all NECSWS Services and is aligned to the ITIL framework and supporting ongoing compliance with ISO20000. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities • Technical ownership of the Ivanti IT Service Management toolset, • Low level understanding of the Ivanti DB schema, • Highly experienced in the configuration of the Ivanti toolset to achieve the required business outcomes, • Understanding of Ivanti and IT Service Management toolset best practice, • Ability to utilise technical architect skills to design, implement and maintain the Ivanti toolset, • The ability to mentor and develop team members split across multiple geographic locations, • Input into the measurement, monitoring and review of performance of the team and process using KPIs and CSFs, • Assist in ensuring the team skilled to the appropriate level, • Ensure compliance with documented processes to allow certification to ISO20000 to be maintained., • Awareness of the business priorities, objectives and drivers to suggest continual service improvement strategies, • Work very closely with ITIL process team leaders to ensure a full ITIL aligned end to end service is available to stakeholders, • Build and maintain relationships with internal and 3rd party organisations as required, such as resources within the tool suppliers’ teams., • Ensuring adherence to OLAs, • Input into team reporting as required, • An excellent communicator both verbally and written at both a technical and stakeholder level., • An understanding of ITIL 4 practices and how they are delivered within IT Service Management Tools., • An ability to balance and plan the short and long term actions to achieve the objective of the team., • Awareness of all relevant industry standards., • Awareness of best practices for service management and associated tooling., • Be influential and persuasive with stakeholders., • Maintaining an understanding of all of NECSWS business areas., • An ability to think critically about systems and to make adjustments consistently as needed., • The ability to manage time effectively. Qualifications Essential Skills • Demonstrable experience Service Management Experience, with a focus on design, implementation, testing, maintenance and improvement of IT Service Management toolsets, • Stakeholder Management, • Possess excellent stakeholder management skills and an ability to innovate, • Excellent communication and business writing, • Working knowledge and experience of the ISO20000 Service Management Standard, • Excellent problem-solving skills, • Considered an expert in the Ivanti toolset including ISM and UEM Essential Qualifications • ITIL v4 Foundation, • NPPVL3 + SC clearance required or eligibility. Desirable Qualifications and Skills • ITIL v4 Intermediate Qualification Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks., • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

Project Support Officer - DV Cleared. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach - supporting and monitoring in-service IT and digital projects across the Defence landscape. Support the Service Support Office (SSO) in mainta

Assist with general office administration, ensuring a smooth flow of information across the site. This varied role will provide essential administrative support to ensure the smooth running of daily operations, contributing to Health & Safety compliance, team efficiency, and delivery of key performa

Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. Monitor system performance and security to identify potential issues or vulnerabilities proactively. KEY AC

Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes across a portfolio of IT service management and in-service support projects. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach -

Part-Time School Administrator.Temporary (6 Months) – Potential to Become Permanent.We are seeking a highly organised and experienced.The successful applicant will play a key role in supporting the day-to-day administrative operations of the school.Provide front office support including answering

Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes across a portfolio of IT service management and in-service support projects. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach ��

Establish and maintain a PMO framework aligned to defence industry standards. Ensure PMO policies support customer, commercial and contractual obligations. I am currently on the looking for a Lead PMO to manage the Project Management Office across complex, multi disciplinary defence programmes.

In this role, you will play a crucial part in supporting our office operations, gaining hands-on experience in various aspects of accounting, and contributing to the growth of our firm. This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Thro

Experience in supporting front-office financial applications; buy-side application support background is beneficial but not essential. Willingness to engage with multiple teams (SRE, Front Office) and operate on the trading floor where applicable. Provide first and second level support for applicati

As a Bathroom Technical Support Advisor, you'll be the go-to expert for customers and installers needing technical support with bathroom and wetroom products. Supporting warranty claims and processing replacements in line with company policies. If you require reasonable adjustments at any stage, ple

Experience in a helpdesk, IT support, or customer service tech role. Career growth opportunities as our support function scales with the business. Headquartered in Switzerland, with a dedicated technology hub in the UK, our team of over 150 professionals works across Zurich, London, and offices in f

The role will include working as part of the service desk team within the office. Working on a daily basis you will work as part of the team on a range of faults and programming requests for our customers and support of field-based engineers.

Now we need an Office and Technical Support Associate to keep our customers running at full speed and ensure our office environment is operating smoothly. Track, document, and resolve support tickets using tools like Freshdesk, Zendesk, or Jira. Ensure general office tidiness and upkeep.

Contribute to office-based duties when required, including basic facilities management and general support. This varied role is remote, and office based, supporting a broad range of hardware, software, and cloud-based systems. Full UK driving licence required for occasional on-site support.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls an

Providing general office support, including finance admin and stakeholder liaison. This role is central to keeping day-to-day operations running smoothly, with a mix of administrative tasks, supplier coordination, and event support.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls an

A school based near Marlborough has an exciting opportunity for a highly organised and enthusiastic Admin Officer to join their school office team. Office Administrator - Term Only. Work collaboratively with the Finance Officer.

Summary To deliver friendly efficient customer service and to create a warm and welcoming atmosphere for all our customers and visitors while also undertaking a range of other sales support tasks as identified by the Director of Sales and Marketing. Support the sales team and help drive customer re

This includes support with her ventilator, insulin management, and other clinical tasks Don't worry if your new to the role we give everyone in our team full training and support. Are you someone who lights up a room with kindness, patience, and a calm presence? We're looking for a nurturing and tho

Fridays Office Based Role- You must be able to drive due to the rural location of the office To provide a high-level administrative, technical, and secretarial support service to Advisers, the Managing Director, Administration Manager, and the broader team. The role combines responsibilities acros

Proficiency in standard office software packages, particularly Microsoft Office Suite. We are seeking a skilled and organised Office Manager to oversee administrative operations at our Swindon office. This key role ensures the smooth functioning of office systems, supports interdepartmental coordina

Business Support Officer Business Support Officer Business Support Officer Business Support Officer. We’re looking for temporary support for waste and recycling changes being introduced in central Bath. The candidate will join our waste strategy team to support with project delivery on a range

Responsive personnel are looking for an office administrator to provide efficient support ensuring that all paperwork & electronic processes associated with the job are completed accurately and on time. Knowledge & Skills: * Knowledge of modern office procedure and methods including the use of te

We’re looking for a confident and organised Receptionist/Office Manager to join a busy office and provide essential support to the wider organisation. Previous experience in reception, office management, or administrative support. Proficiency in Microsoft Office and general office systems.

Were Penelope - We provide IT support and services to charities and social enterprises across the UK. We have offices in Bath and London. We are looking for a detail-orientated business support administrator who will facilitate in different aspects of the day-to-day operations at Penelope.

You'll have a hybrid working pattern, some office and some remote working days. Private Medical Scheme, including dental, optical, and mental health support. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support prov

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. Without our incredible team of Support Workers, we simply wouldn't be who we are today.

The Role – Sales Support Advisor: We are looking for a passionate and organised Sales Support Advisor to join our client's team in Verwood. Sales Support Advisor Location: Hybrid, Verwood Hours: 39. Hours a week (Monday – Thursday 8:30am – 5pm & Friday 8:30am – 4pm) S

Youll manage sales from enquiry through to order fulfilment, provide technical support during installations and deliveries, and help the team where needed. Technical & Installation Support:.

This will be to support an individual with the following : * Some aspects of personal care * Activities in & around Swindon * Assisting with light domestic duties * Emotional support The ideal candidate will be outgoing, patient, understanding and a very compassionate indivivdual. We are loo

We are looking for someone to be based out of our Bath, Bournemouth or Whiteley office, and offer hybrid working, which includes 2 days in the office and the remainder at home. Planning Support Administrator. We are looking for a high-calibre planning support administrator to join the Personal Advic

Reporting to the Family Office Director, the Office Administrator will be responsible for providing day-to-day office support. Diary management: Providing full diary support and management for the Family Office Director and Chief Financial Officer. Office management: General day to day management of

Are you enthusiastic about supporting the mental health and well-being of children and young people? Do you have First Aid experience? Affinity Workforce Solutions are seeking a highly organised, friendly, and resilient individual to join a school based in Swindon. As a key point of contact, the su

An exciting opportunity has arisen for a Business Support Officer to join the LSRC Division, providing vital support across business operations, security coordination, and change management. Business Support Officer - LSRC Division | Blandford Site.

Our client is looking for a motivated and proactive Broker Support Consultant to join a fast-paced and growing financial services team. This is an entry-level sales support role ideal for recent graduates or early-career professionals looking to break into the specialist mortgage or finance sector.

We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. Handling office operations and procedures efficiently. Offering administrative support across different departments as needed.

Female Support Worker (Complex Needs) - Stroud | £14/hr | Start by End of Oct - Temp to Perm Opportunity.

Who would you be working for - My client supports young people who are at leaving care age, transition into living independently in a supported living setting and navigate the path into adulthood What would your responsibilities be ? If your passion is to see young people thrive, you will have the

This is a part time in-office role, ideally to be worked as x5 short shifts spread between Monday to Friday, totalling 25h per week.

We provide high-quality domiciliary care and support to people who wish to remain independent in the comfort of their own homes. What youll do as a Support Worker:. Provide person-centred care and support to clients in their own homes.

Role Overview: As a Learning Support Worker, you'll play a vital role in supporting children with learning disabilities to access education in a safe, supportive, and engaging environment. Hours: Monday to Friday, term-time only (full-time and part-time roles available) Key Responsibilities:

Temporary Data Collection Support Responsibilities Working alongside the Data Services team, the Temporary Data Collection Support’s main duties will include: Supporting project delivery, involving collecting data from hundreds of suppliers Improving the quality, efficiency and impact of the

As part of their continued growth, our client is seeking to appoint an experienced mortgage adviser to work on a hybrid basis within their new offices in Bath (3 days office 2 days home).