Freight Account Administrator
1 day ago
Nottingham
Express Recruitment are proud to be working with our client, a true Nottingham success story, who have grown year on year to become a leading specialist in their field. Recognised as one of Nottingham’s fastest growing companies, they are now looking for ambitious individuals to play a key role in supporting their key account customer base. Ensuring the smooth operation of account activities, the successful candidate will have experience working in the freight sector in a similar role and be looking to build a long term career. In return, you can expect a strong benefits package including a competitive salary of c£32k, 25 days annual leave plus stats and life assurance. You will be working from recently renovated offices which provide the best opportunity for growth, to include meeting hubs, break rooms complete with table football and a fresh coffee machine! Roles & Responsibilities • Manage customer requirements in line with established service procedures and agreed service levels, • Track and trace shipments through online systems, coordinating with external partners to resolve delivery issues, • Process shipment reports, investigate discrepancies and communicate updates or amendments as required, • Produce and maintain reports, master data and spreadsheets to support accurate costings and invoicing, • Monitor key performance indicators and escalate performance or data discrepancies when necessary, • Ensure all required documentation is accurately processed and forwarded to relevant departments Skills & Experience • Experience in a similar role within the freight sector * Proven ability to build and maintain strong customer relationships, • Highly organised with excellent attention to detail, • Proactive, self-motivated and able to work to deadlines under pressure, • IT literate with experience using reporting tools and spreadsheets About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you. Vacancy Summary Hours: Monday to Friday Salary: c£32,000 per annum D.O.E Location: Nottingham, Nottinghamshire Job Type: Permanent Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.