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Job Description At the Environment Agency, we are proud to foster an inclusive workplace where equal opportunities and flexible working arrangements (including job shares) are encouraged and supported. Our mission is to protect and enhance the natural environment, ensuring we leave the world in a better state than we found it. As part of our journey to becoming a net zero organisation, Defra Group Fleet Services (DGFS) plays a critical role in leading our transition to a more sustainable fleet. We are offering an exciting leadership opportunity for an experienced contract professional to drive meaningful change and help deliver on our ambitious fleet strategy. You will manage a team of specialists overseeing a diverse portfolio of purchase and service contracts for the Environment Agency and our Defra partners. You will work collaboratively across departments to identify business requirements, shape contract strategies, and lead procurement processes through to contract award. As part of the contract management leadership team, you will be responsible for building and maintaining strong supplier relationships, managing full contract lifecycles, and ensuring compliance with environmental, legal, and health & safety standards. As with all roles across the Environment Agency, incident response forms a vital part of our work. Training and participation will be required, and further details are outlined in the candidate pack. The team Defra Group Fleet Services (DGFS) is a national team within the Strategy, Transformation and Assurance Directorate. We provide a collaborative fleet management service across the Defra Group, working closely with other teams to define contract needs, procure fleet goods and services, and oversee supplier performance to ensure seamless service delivery. This role reports directly to the Strategic Fleet Manager. Experience/skills Required We are looking for an accomplished Contract Manager with a proven track record of delivering commercial value through strategic contract oversight. This role calls for a confident leader who can: • Act as the principal advisor on fleet contract matters, offering expert guidance and developing solutions within policy frameworks and best practice standards., • Shape and influence fleet policy at both national and local levels, while ensuring consistent contract-aligned implementation and compliance., • Design and implement performance monitoring systems, interpreting supplier data and operational insights to provide evidence-based recommendations to senior leadership., • Build strong partnerships with both internal stakeholders and external providers to influence outcomes, enhance service delivery, and uphold the Environment Agency’s reputation., • Lead and manage a geographically dispersed team, ensuring efficient planning, resource allocation, and delivery against objectives in a dynamic working environment. Contact and additional information As part of a national team the location is flexible. You may be required to work in EA offices and attend national meetings, possibly with some overnight stays. You will understand and be comfortable with the challenges of remote working and management. The post is Full Time but requests for other work patterns will be considered. Please contact Nick Kennedy (Strategic Fleet Manager) via email at: for more information or an informal discussion. We will be running a virtual candidate briefing session for those interested in applying for the role on a date to be confirmed. Invitations can be acquired by emailing Nick Kennedy at the above email address. Competence 1 Focuses on Efficiency, Innovation and Quality Description Please give an example of where you have identified the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy. PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. Competence 2 Influences and Persuades Others Description Please give an example of where you have presented a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail. PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. Competence 3 Takes Decisions and Solves Problems Description Please give an example of where you have found and delivered a solution to a problem, by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. Competence 4 Contracts & Relationship Management Description Please give an example of where you have developed and managed successful contracts. PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. Role specific license requirements Full UK Driving Licence. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit ___ for more information. Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the ___. Please review for more information on appropriate and inappropriate use.

A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role Head of LHR Maintenance Operational Control As the pace of our operation accelerates and our fleet continues to grow, we’re investing in the systems, people, and capabilities that keep British Airways moving. Our commitment to engineering excellence is grounded in operational precision, collaborative decision-making, and real-time performance. At London Heathrow, our Engineering and Maintenance teams are critical to keeping our aircraft safe, serviceable, and ready to fly. As Head of LHR Maintenance Operational Control, you’ll co-ordinate our on the day LHR Maintenance departments across LHR, ensuring that people, resources, and plans come together seamlessly to support one of the world’s busiest airline hubs. You’ll be at the heart of our daily delivery, guiding teams through complex challenges, mitigating disruption, and safeguarding aircraft availability through responsive leadership and operational foresight. What You’ll Do • Lead the real-time coordination of all LHR maintenance operations, ensuring delivery of the maintenance plan with agility, precision, and safety., • Design and implement an integrated, flexible workforce model that supports production areas across LHR Maintenance and enables rapid operational decision-making., • Manage a central control team of Operational Duty Managers and a dedicated engineering resource pool to ensure operational resilience and surge capacity when it matters most., • Oversee Aircraft Workshops, ensuring capability and work prioritisation are fully aligned with operational demands while maintaining cost effectiveness., • Monitor and mitigate operational risks, leading tailored interventions to maintain delivery and minimise disruption across the maintenance programme., • Collaborate across Engineering and Maintenance (including Planning, Supply Chain, and Technical teams) to drive shared accountability for operational outcomes., • Govern operational performance through clear execution frameworks, data-led insight, and rigorous adherence to best-in-class processes and compliance standards., • Inspire a culture of operational excellence, leading teams through fast-paced challenges while embedding modern, collaborative ways of working. What You’ll Bring To British Airways • A confident, responsive leadership style with a sharp focus on performance, safety, and customer impact., • A calm, solutions-focused mindset, particularly in high-pressure, time-critical situations., • Strong influencing and stakeholder management skills, with the ability to align diverse teams and functions behind common goals., • Strategic awareness with the ability to translate long-term objectives into day-to-day action., • A passion for driving continuous improvement and empowering teams to succeed in a dynamic, safety-first environment. Your Experience • Demonstrated success in managing large-scale operational teams and/or complex maintenance environments. (essential), • Track record of delivering strategic transformation and operational resilience in high-pressure settings. (essential), • Experience working within regulated environments. (essential), • Proven experience of leading change in a complex, high quality, industrial unionised environment. (essential), • Detailed knowledge of maintenance integrated processes and systems. (desirable), • Strong knowledge of H&S legislation and regulatory compliance. (desirable), • Appropriate technical qualification or engineering degree. (desirable) What We Offer We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Job Purpose Our client, a well‑established mutual financial institution, is looking for several Customer Service Representatives to join their team. In this role, you’ll make sure mortgage, and savings accounts are managed smoothly while providing customers with clear, friendly, and efficient service Responsibilities • Stay informed: Keep up to date with all the products and services the Society and its related companies offer., • Help customers: Answer phone calls and online queries quickly and accurately, supporting both mortgage and savings customers., • Provide information (not advice): Explain products and services clearly, sticking to approved scripts where needed, and avoid giving financial advice., • Handle mortgage admin: Process tasks like completions, repayments, product transfers, lease extensions, property sales, letting requests, and customer account changes., • Support savings customers: Write letters, respond to account queries, and help with “lost account” searches., • Cashiering duties: Open and close savings accounts, update account details, and process deposits and withdrawals using the Society’s systems., • Update records: Manage changes to customer and account details, such as addresses or nominated bank accounts., • ISA transfers: Carry out transfers in and out according to procedures., • Registrations: Assist with customer registration processes., • Cross‑department support: Help other teams when needed, including Loans Underwriting and New Business. You may also cover cashiering at branch offices and work occasional Saturdays., • System testing: Test new products, systems, and statements., • Online accounts: Handle applications, security checks, updates, and secure messages., • Reports: Check daily, weekly, and monthly reports., • Meetings: Attend internal and external meetings as required., • Other tasks: Carry out any related duties requested by your manager. Skills & Experience • Strong organisational skills., • Clear communication skills (written, spoken, and listening) able to explain complex things simply., • Curious and eager to learn., • Flexible able to switch tasks quickly (e.g., take a call while working on admin)., • Problem‑solving mindset, logical, analytical, and solution‑focused., • High accuracy and attention to detail., • Quick to pick up new skills and concepts., • Confident with IT systems., • Team player., • Experience in a busy customer service role (preferred)., • Experience in financial services or a regulated environment (preferred).

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

The company has been running since 2003 providing Technical M&E service support to the Commercial Building Maintenance sector. We run a small team of highly skilled mobile engineers covering London, Greater London and South of England. Skills and experience: * Min Level 2 F Gas * Min 5 years Exp * Must be able to work as part of a small team as well as work alone * Essential to have excellent communication skills (both spoken and written). * Should be self-sufficient and able to work on own initiative when needed * Capable of service and installation works * Chiller knowledge is an advantage * Good Computer skills * Customer facing * Had exposure to M&E building services * Must have good fault-finding skills * Should be keen to develop their skills * Should have a flexible approach to the type of work * Need to be based South of the River (Thames) or close to Sutton Job: * Gas Fired Boilers * Oil Fired Boilers * Pumps * Pipe work Systems * Air handling Units * Valves (manual and actuated) * Chillers * Split a/c * VRV / VRF systems Employees Package: 40 Hours Per week Over Time available (but not guaranteed) 28 days Holiday including Bank Holidays Company Van and fuel card Work Wear Pension Private Medical Company Phone Training...

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary £32,140 per annum pro rata (£18,365 actual) Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed Job Summary When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media. You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen. You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard. You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help. Key Accountabilities: Service delivery • Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;, • Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures., • Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity, • Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,, • Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing. You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes: • Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;, • Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;, • Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions., • Knowledge of the issues surrounding missing children and vulnerable adults;, • Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately; Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations. Closing date: 12:00 on 2 January 2026. Interviews: 7/9 January 2026 Start: ASAP REF-225 537

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn. Competitive rates for each parcel you deliver or collect Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel). We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels for to deliver There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions. Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh., • Health and Wellbeing Programmes - Offering support from managing relationships to finance, • Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: • Access to a insured car or van (up to 3.5 tonne), • A full UK or EC/EEA Driving Licence, • Proof of Right to Work in the UK, • IOS or Android smart phone, • Proof of own bank account

You will be joining a successful team, on a warm desk with active clients. The desk allows the freedom to specialise in a given sector or work in more of a generalist commercial capacity. You will have full autonomy in your role, to grow your desk, with the full support of an experienced support team, allowing you to concentrate on making great commission! Located in Epsom, Lloyd Recruitment Services is a highly regarded recruitment consultancy, celebrating 29 years of service in 2025! We pride ourselves on connecting top-tier talent with leading organisations, offering bespoke recruitment solutions that meet the needs of both candidates and clients. Why Join Us? We offer a culture that is unlike most recruitment environments. We focus on long term account management as well creating new opportunities; however, we don't operate in an all-out KPI-driven environment. If you're looking for a recruitment role that offers flexibility, collaboration, and a focus on long-term partnerships, we'd love to hear from you. Senior Recruitment Consultant - Job Overview Working closely with the branch team and other Senior Consultant, this role focuses on managing the temporary and permanent recruitment process for our valued clients as well as creating new business opportunities. As a Recruitment Consultant you will have the support of an Administrator and a Resourcer, to ensure you are focused on the key aspects of the role! Senior Recruitment Consultant Skills & Experience: Proven business development experience Able to build revenue by nurturing existing clients Able to increase revenue opportunities by onboarding new clients, both over the phone and in person Previous recruitment agency experience in resourcing a multitude of roles within the commercial sector (ideally, but other sectors considered) Extremely organised with the ability to multitask Previous experience in client management and liaising with customers Ability to offer first-class communication and a passion to support both clients and candidates Skilled in listening and relationship-building with stakeholders at all levels Able to qualify job specifications taken from clients and consultants Able to think creatively 'think out of the box' and explore different solutions in candidate-shortage markets Strong attention to detail and appreciation for maintaining a fully administered database Capable of managing the entire recruitment process from sourcing candidates through to onboarding, ensuring a smooth and positive experience throughout Proactively identifies and engages with potential candidates for both current and future roles Conducts thorough assessments and interviews to ensure the best fit for both candidate and client (in person and via Microsoft Teams) Develops and maintains a strong talent pipeline for all roles Provides regular updates on recruitment progress, candidate pipelines, and successful placements What's in it for you? Competitive salary Uncapped and monthly paid commission (we never like you to go without!) Our targets and commission schemes are hands down better than our competitors Clawback scheme if you ever miss a target Privately owned company with no red tape that can be found in larger corporate companies The latest recruitment software and tech to support you Full marketing support Ongoing staff incentives including all paid days out and staff outings Birthday off Ad hoc days off on top of annual leave allowance at Christmas Season ticket & car parking loans Career progression and greater earning potential as you grow Fun and friendly working atmosphere Refer a friend and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer TPBN1_UKTJ