Policy officer jobs in DagenhamCrear alertas

I am currently assisting my client in the Home Counties identify a Licensing Policy Writing Officer on a interim basis.Role: Licensing Policy Writing Officer * Rate: Negotiable * Start date: ASAP * Working pattern: Remote with but needs to be on site for consultations * 37hrs per week.

Regular engagement with senior officers and lead members on plan directions and key decisions. Carrington West are assisting their local authority client based in the Home Counties in the search for a Principal Planning Policy Officer on a 6-month rolling contract.

£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

Strategic Housing Services covers a wide remit including Private Sector team, Homelessness and housing options, Asylum seeker and refugee, Gypsy and Roma Traveller, Affordable housing and policy. We have an exciting opportunity for a Senior Private Sector Initiatives Officer to join our Strate

Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. We focus on transforming policymaking, amplifying

Were recruiting for a Policy Officer to join a Strategic Communications team with a London based Royal College and regulatory body, supporting senior colleagues across policy, influencing, and stakeholder engagement. This is a varied and fast-paced role, ideal for someone with a strong interest in p

Principal Planning Policy Officer- Surrey Carrington West are delighted to be assisting this Surrey based Local Authority client with their search for an experienced Principal Planning Policy Officer. We are looking for experienced Planner's with a strong knowledge of national planning

We currently have a vacancy for a Policy Officer at the Urban Transport Group. As Policy Officer, you will have the unique opportunity to engage directly with - and support - our large and diverse membership of 15 organisations working to improve transport in their regions. We help to shape transpor

Babergh and Mid Suffolk District CouncilsAddress: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BXSalary: Career Grade role - £31,537 to £44,075 per annum (pro rata for part time)£31,537 to £36,363 per annum (Grade 4 - Planning Policy Officer), £37,280 to £44,075 per annum (Grade 5 -

This role plays a key part in supporting the development of infrastructure strategy and policy for the Local Plan and other planning policy projects. An exciting opportunity has arisen to join Guildford Borough Council’s high-performing Planning Policy team as a Principal Strategic Infrastructure

Join our teamWe are looking for a Principal Planning Policy Officer to join our Strategic Planning Team and lead on a variety of planning policy matters. We are looking for a collaborative and strategic-minded individual to play a key role in the formulation of planning policy, including:major and s

Policy and Operations Officer SEO. As Policy and Operations Officer, you will work under Corporate Operations and Services Lead and the Head of Corporate Strategy and Operations to manage our key corporate functions and organisational policies. The Law Commission is recruiting permanently for a Poli

A policy advocacy organization in Greater London seeks a Policy Officer to drive evidence-based reform in the justice system. This role involves networking, event planning, and contributing to strategic policy discussions. The successful candidate will engage with political stakeholders, produce pol

Principal Planning Policy Officer on a 6-month rolling contract. Strong knowledge of Plan-making with the ability to deputise for the Planning Policy Team Leader/Manager. Regular engagement with senior officers and lead members on plan directions and key decisions.

Working as part of Shelter’s Policy Team, you will be responsible for helping to develop Shelter’s policy and responding to government initiatives on a range of housing policy areas. This is a great opportunity for someone who wants to use their policy skills to help end homelessness and improve

An ambitious accounting firm in the UK is seeking a part-time Compliance Officer to oversee compliance operations.

A local authority in England is seeking an experienced Principal Planning Policy Officer for a 6-month contract. The successful candidate will have a strong background in national planning policy, ideally with Local Authority experience.

Sustainability Policy Officer (Synergy Programme). Join to apply for the Sustainability Policy Officer (Synergy Programme) role at Department for Work and Pensions (DWP). Understanding how sustainability principles can be embedded into new ways of working, while demonstrating responsibility for envi

An exciting opportunity has arisen within the Strategy & Policy Team for a dynamic and committed individual to take forward and support key priorities for the Team and the Council as a whole, including working on Local Government Reorganisation. In this role you will be liaising with elected members

A UK government department is seeking a Policy and Operations Officer to manage key corporate functions and support strategic objectives.

Are you an experienced planning policy professional looking for a role where you can make a real impact? Join us as a Principal Planning Policy Officer and play a key role in delivering the South East Lincolnshire Local Plan, supporting growth, regeneration, and sustainable development across two co

We are seeking a motivated and enthusiastic Senior Planning Policy Officer to join our Planning Policy team at a pivotal moment in our planning journey. The role offers you the chance to take ownership of planning policy projects and bring your skills and expertise into a welcoming, supportive and c

Provide feedback from learners to the policy team on required policy updates. HR Training Officer - Policy & Training - Volunteer. Increase in policy compliance and reduced incidents of policy breaches.

A local authority contractor in West London is seeking an experienced Local Authority Private Sector Rental Policy Officer. The position offers competitive pay of £350 per day and will contribute significantly to housing policy in the region.

You must be a dedicated, versatile and self‑motivated individual who has substantial experience of policy development within a Local Authority. Displaying a high level of tact, diplomacy, drive and enthusiasm, with outstanding communication and report writing skills, you will have the experience a

The mission of the Global Policy & Advocacy (GPA) division is to understand and shape the public policy debates affecting the foundation's work, build support for its major program and policy objectives, and develop partnerships and alliances that can advance the foundation's objectives nationally a

Our policy officer will play a key role in building on our research and practice insights to make the arguments for evidence-based policy in the UK’s justice systems, with a focus on building links in Westminster and Whitehall. The Centre for Justice Innovation is looking to recruit a creative and

Higher Executive Officer (HEO) Policy Advisor – Contingency Planning Unit (non-banks). Part of your job will be to support a Senior Executive Officer (SEO) to lead on m.

The Public Affairs and Policy Officer will work closely with the Press and Communications Manager and Public Affairs Officer. Public Affairs and Policy Officer. You will play a key role in developing and delivering a policy and public affairs work programme, raising awareness of key College policies

A non-profit organization is seeking a Policy and Public Affairs Officer to advocate for young people's issues. The role involves developing policy positions and engaging with decision-makers. Responsibilities include monitoring political environments, drafting policy briefings, and managing relatio

Rights is seeking to recruit an exceptional, UK-based Policy and Public Affairs professional to take forward our ground-breaking digital policy and corporate accountability work. To lead on analysis of UK policy and political developments and legislative and regulatory materials. Californian Age App

Policy and Public Affairs Officer. Policy and Public Affairs Officer t. Policy and Public Affairs Officer.

Identifying and working with key policy makers, employers, investors and their representatives and influencers (including relevant media) in order to promote and develop One Society’s policy and practice proposals. One Society is currently recruiting a Senior Policy and Campaigns Officer. Establis

A leading charitable organization in the United Kingdom is seeking a dedicated Policy Officer to contribute to vital policy development aimed at addressing homelessness and improving housing conditions. The role involves collaborating with the Policy Team to create innovative solutions and analyze g

A local government council in the East Midlands is seeking a Planning Policy Officer to play a key role in shaping future planning policies. The successful candidate will assist with the Local Plan development, consultations, and policy monitoring.

A healthcare organization in the United Kingdom is seeking an experienced Investigating Officer to lead employment law-based investigations within their Trust.

We are looking for a Senior Planning Policy Officer / Planning Policy Officer to join our Strategic Planning Team. Senior Planning Policy Officer. We are looking for a collaborative and strategic‑minded individual to play a key role in supporting the formulation of planning policy, including major

A local government agency is seeking a Planning Officer to provide specialized planning services in Greater London.

A local authority client in Essex is seeking an experienced Senior Planning Policy Officer for a fully remote, 3-month rolling contract position. The ideal candidate will have a strong knowledge of national planning policy and excellent communication skills, along with the ability to work under tigh

A leading policy research organization is seeking a policy officer to advocate for evidence-based reforms in the UK justice systems. Responsibilities include translating research into impactful policy products, building networks, and managing various policy issues. The ideal candidate should have ex

Carrington West are assisting their.Town Planning department on an initial 6-month contract.The post holder will be required to deal with a wide range of complex technical work to support the preparation of a new Local Plan.Key responsibilities will include procuring evidence (e.Experience in a simi

We focus on transforming policymaking, amplifying the influence of Londoners and strengthening civil society:. To work with the Principal Civil Society Officer delivering the work of the GLA in strengthening and supporting civil society through the design and delivery of programmes in support of the

Policy & Public Affairs Officer – Young People. Policy and Public Affairs Officer – Young People. Policy and Public Affairs Officer – Young People.

Provide advice College Officers and senior staff, ensuring that policy and public affairs influencing work is integrated with organisational objectives. Experience drafting policy documents and reports, and ability to translate complex concepts for policymakers and influencers. Respond to urgent pol

Public Affairs and Policy Officer. Public Affairs and Policy Officer. Experience drafting policy documents and translating complex concepts for policymakers.

A local authority in West Yorkshire is seeking a Lead Biodiversity Officer / Ecologist for their Development Management team.

The Public Affairs and Policy Officer will work closely with the Press and Communications Manager and Public Affairs Officer. We are currently recruiting for a Public Affairs and Policy Officer to start in Feb 26 for 6 Months; Interview will be the end of Jan 26. You will play a key role in developi

A leading law firm is seeking a Senior Compliance Officer to support the Compliance Department with proven legal compliance and regulatory knowledge. Responsibilities include guiding compliance processes, managing relationships, and leading Compliance policy updates.