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Class 2 Multi-drop Driver - Cardiff, UKTEMP TO PERMJoin our client a reputable and forward-thinking logistics company based in Cardiff, dedicated to delivering exceptional service across the UK. Our company prides itself on fostering a supportive work environment, offering competitive pay, and providing ongoing training and development opportunities. We are committed to sustainability and innovation, making us an attractive employer for driven professionals seeking a rewarding career in transportation.Job ResponsibilitiesConduct daily pre-trip and post-trip vehicle inspections to ensure safety and compliance.Accurately plan and execute multi-drop deliveries across designated routes within the UK.Handle goods with care, ensuring timely and damage-free deliveries to customers.Maintain accurate delivery documentation and obtain customer signatures upon delivery.Adhere to all health and safety regulations, traffic laws, and company policies during operations.Communicate effectively with the logistics team and customers to coordinate delivery schedules.Report any vehicle issues or delivery discrepancies promptly to management.Required Skills & QualificationsValid Class 2 (Cat C) UK driving licence with no more than 6 penalty points.Current Digital Tachograph card and Driver CPC certification.Previous experience in multi-drop delivery driving preferred.Excellent organisational skills and the ability to manage time effectively.Strong communication skills and a professional attitude when dealing with customers.Good knowledge of UK roads and navigation skills.Ability to work independently and as part of a team.Commitment to safety, punctuality, and high-quality service delivery.Apply Today!If you are a motivated and reliable Class 2 driver looking to join a dynamic team in Cardiff, we want to hear from you! Take the next step in your career by applying now and become part of a company that values its drivers and their contributions. We look forward to welcoming you onboard!If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

Job Title: DriverLocation: CardiffHours: Zero HourSalary: £12.71Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch's management processes.Key Responsibilities:Deliver and collect vehicles from various locationsIdentify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedurePerform comprehensive vehicle safety checks before delivery and at quality inspection stagesAccurately and clearly complete fuel sheetsDebowse vehicles as instructed, adhering to safety guidelinesClean vehicles thoroughly to meet company standards and customer requirementsUndertake security checks and verify rental documentation as requiredComplete any necessary paperworkComply with all Switch vehicle proceduresCommunicate accurately and appropriately, both verbally and in writingDrive carefully and consideratelyDress according to company uniform standards, maintaining a clean and smart appearanceAct as an ambassador of the company, promoting company interests at all timesIdeal Candidate:Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road usersFlexibility: Exhibits a flexible approach to working hours, rotas and locationsAttention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenanceCommunication Skills and customer service orientatedOrganizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehiclesSafety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.About Us:Switch is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do!Apply now and be part of our team driving growth and success!TPBN1_UKTJ

Assistant Head of Programmes - Specialist SEND Post-16 Education\n Location: CardiffSalary: £40,000 FTE (£33,231 Actual Salary)Contract: Full Time | Permanent | Term Time Only (39 Weeks) \n A specialist Post-16 education provider is seeking a dedicated and ambitious Assistant Head of Programmes to support the delivery of high-quality education and student support across its specialist college provision. \n This is an excellent opportunity for an aspiring or established middle leader looking to further develop their leadership career within SEND, Further Education, and specialist Post-16 provision. \n The successful candidate will support curriculum delivery, safeguarding, student outcomes, quality assurance, and team development while helping create an outstanding learning experience for young people with SEND and EHCPs. The Role\n The Assistant Head of Programmes will work closely with the Head of Programmes to support the operational management and day-to-day delivery of specialist study programmes. \n The role focuses on student progress, SEND support, safeguarding, curriculum implementation, team coordination, and quality assurance, ensuring learners receive the highest standards of support and education. \n This is a highly rewarding opportunity for an education professional passionate about improving outcomes for vulnerable young people. Key Responsibilities\n\n • Support the delivery and coordination of specialist Post-16 study programmes\n, • Monitor student attendance, engagement, progress, and destinations\n, • Assist with curriculum planning, implementation, and quality assurance activities\n, • Support SEND provision, EHCP implementation, ILPs, and Annual Reviews\n, • Act as Deputy Safeguarding Lead and support student wellbeing initiatives\n, • Lead on day-to-day operational matters and support educational teams\n, • Contribute to staff development, coaching, and performance support\n, • Promote inclusive, trauma-informed, and neuro-affirming practice\n, • Support employer engagement, Supported Internships, and work placement opportunities\n, • Ensure accurate use of MIS systems and compliance processes\n, • Build positive relationships with students, families, Local Authorities, and external professionals\nThe Ideal Candidate\n\n, • Teaching qualification (PGCE, Cert Ed or equivalent)\n, • Experience working with learners with SEND and EHCPs\n, • Background within Further Education, Post-16, specialist education, or alternative provision\n, • Experience leading or supporting educational teams\n, • Strong understanding of safeguarding responsibilities and student wellbeing\n, • Knowledge of SEND Code of Practice and Preparation for Adulthood pathways\n, • Excellent organisational, communication, and relationship-building skills\n, • Passion for supporting young people to achieve positive outcomes\nDesirable Experience\n\n, • Experience within specialist SEND provision\n, • Experience supporting Ofsted inspections\n, • SEND qualification\n, • Management qualification or leadership training\n, • Experience within Supported Internship programmes\n, • Experience within creative, cultural, or alternative education settings\nWhat's on Offer\n\n, • Permanent term-time opportunity\n, • Excellent leadership development opportunities\n, • Supportive and collaborative working environment\n, • Ongoing CPD and progression pathways\n, • Opportunity to work within a growing specialist education organisation\n, • Chance to make a genuine difference to the lives of young people with SEND\n\n This role would suit an experienced Curriculum Lead, Programme Lead, SENCO, SEND Lead, Inclusion Manager, Learning Support Manager, Quality Lead, Progression Manager, or aspiring senior leader looking to progress within specialist Post-16 education. \n \n Dovetail and Slate Limited (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting. Because education matters. Dovetail and Slate Limited. \n Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Project Manager – Building-Connected Renewable Energy Systems \n Location:- Based in South Wales, working from home predominantly and on-site locations, shared workspace available in Cardiff, Swansea, Barry and Newport. \n Starting salary:- Between £32,000 – £36,000, plus car allowance, subject to experience (based on 30 hours/week) \n Working arrangements:-30 hours per week, allowing flexible working. \n\n • Occasional evening work, weekend days and overnight stays away from home with advance notice.\n\n Reporting to:- Development Manager \n Contract:– This is a fixed term contract for 2 years from commencement, with an intention to make it permanent, subject to successful performance and the growth of the Society’s business. \n About Us: \n Ynni Teg Cyf. (Fair Energy Ltd) is a community benefit society whose primary object is to develop renewable energy projects for the benefit of communities in Wales. \n Our mission is to become the pan-Wales developer of community-owned clean energy infrastructure in Wales, working with local organisations, public agencies and commercial partners to enable communities to take greater control of our energy for a more resilient Wales. \n We aim to achieve this mission by – \n\n • Developing renewable energy assets that provide opportunities for local ownership, surplus revenues for community benefit funds and, where feasible, reduced long-term costs to local consumers.\n, • Providing support to other community energy organisations in Wales to develop their projects either as mentors or through our consultancy services.\n, • Promoting the growth of the community energy sector in association with Community Energy Wales [CEW], public and third sector agencies.\n\n We are developing revenue-generating assets to enable us to become increasingly financially self-sustaining and growing the capacity and expertise of our professional team, thus enabling us to offer a low-cost practical support service to others as part of our community benefit aims. The intended outcome being a significant increase in the amount of community-owned energy in Wales. \n Core Purpose of the post: \n This role is central to the delivery of community-owned, building-connected low-carbon energy projects across Wales. Focusing primarily on rooftop solar PV, battery storage, electric vehicle charging and low-carbon heat technologies, you will oversee projects from initial concept and feasibility through to design, procurement, construction, commissioning and operational handover. \n You will work within a small team and will be responsible for coordinating all aspects of project planning and delivery, including any necessary building consents, technical design, utility mains connection, procurement of installation/specialist services, contract administration, and client relations. The role requires a practical, diligent and collaborative approach, balancing technical, commercial, practical, client and community relationship considerations to ensure successful project outcomes. The postholder will need to be confident, well organized and a clear communicator. \n This is an exciting opportunity to help shape the future of community energy in Wales and support the transition to a low-carbon energy system that works for everyone. \n The Project Manager’s primary responsibilities will be to – \n\n • Lead the delivery of low-carbon technology projects from feasibility through to commissioning and operational handover.\n, • Manage a pipeline of projects of varying scales, budgets, resources and risks to ensure projects are delivered safely, on time and within budget (installation costs typically ranging from £10k to c.£300k).\n, • Oversee project development activities including site assessments, technical surveys, grid connection applications (G98/G99) and securing any necessary statutory consents.\n, • Procure and manage contractors, suppliers and professional services, ensuring cost-effective delivery and value for money.\n, • Monitor project progress, milestones and expenditure, providing regular reports to the Development Manager and other stakeholders, as required.\n, • Maintain project contracts, governance and documentation, ensuring appropriate quality assurance and record keeping throughout the project lifecycle.\n, • Coordinate commissioning, testing and operational handover, ensuring all contractual, technical and regulatory requirements are met.\n, • Support the monitoring and evaluation of newly installed renewable energy / low-carbon technologies.\n, • Ensure compliance with relevant health and safety, environmental, technical and regulatory requirements.\n\n Person Specification \n Essential: \n\n • Experience of planning and managing physical construction or services installations projects from development through to delivery and completion\n, • Experience of managing project budgets, programmes, contractors and suppliers\n, • Experience of working with a range of project parties, including client stakeholder organisations, service providers, end customers, and statutory bodies.\n, • Strong organisational skills and the ability to manage multiple projects and priorities\n, • Excellent written and verbal communication skills\n, • Ability to work independently and as part of a team\n, • Holding relevant recognised technical and/or project management qualifications.\n, • Full UK driving licence, own car, and willingness to travel for work purposes within Wales\n\n Desirable: \n\n • Understanding of renewable energy and low-carbon technologies, particularly solar PV systems\n, • Knowledge of grid connection processes, including G98 and G99 applications\n, • Experience of working with community organisations, social enterprises or community energy groups\n, • Ability to communicate through the medium of Welsh\n\n How to Apply? \n If you want to apply for this post, please supply your CV and a personal statement (2 pages max) outlining why you believe you are the right person for this role. \n The deadline for your application is the 5pm on Monday 27th July. Please mail your application. \n In person interviews for shortlisted applicants are expected to be held on 5th, 6th, 11th and 12th August.

Walker and Sloan are proud to be working with a fully integrated marketing agency in Cardiff as they are keen to bring on board a Head of Data and Analytics to the team on a full time basis. \n Location: Cardiff/ Hybrid \n Role purpose \n The agency is strengthening its data, measurement and analytics capability across the full PESO ecosystem to enable more effective planning, reporting and optimisation, incorporating emerging approaches in AI-driven optimisation (AIO). \n This role will design and lead that capability. You will create a clear, scalable framework for how campaign data is captured, structured, analysed and activated across paid, earned, shared and owned channels. By bringing together platforms, processes and people, the role will improve reporting quality, reduce manual complexity and turn data into insight that drives better media and communications decisions. \n This is a senior strategic role focused on developing the data architecture, standards and ways of working that support how data is captured, interpreted and used across Media. The role will help ensure our data capability is scalable, future-ready and aligned with emerging opportunities in automation and AI-driven optimisation \n Key responsibilities \n 1. Define and Build and own the data & analytics blueprint \n\n • Review and define how Media captures, structures and uses data across campaigns\n, • Map out data sources (e.g. CM360, platform data, third parties) and how they connect\n, • Design the overall data flow - from campaign setup through to reporting and insight, capturing micro and macro conversions/goals and identifying the conversion path and media touchpoints\n, • Establish clear processes covering data capture, cleansing, validation and reporting\n, • Create a scalable operating model that supports multiple clients and campaigns, rather than relying on bespoke one-off solutions.\n\n 1. Improve measurement, reporting and insight \n\n • Create reporting frameworks that support campaign performance tracking, post-campaign analysis, ongoing optimisation and client decision-making.\n, • Help move the team away from fragmented spreadsheets and manual reporting towards more consistent, scalable and reliable outputs.\n, • Ensure reporting is insight-led, commercially useful and focused on what teams and clients need to know.\n, • Clarify what can be measured directly, what can be modelled or inferred, and what cannot be measured reliably\n, • Provide clear guidance on data limitations, including platform restrictions, attribution challenges, privacy constraints and confidence levels.\n, • Ensure measurement and reporting approaches take account of consent, cookies, tracking permissions, data minimisation and other privacy considerations.\n\n 1. Design data architecture, standards and governance \n\n • Design the data flows that support campaign setup, tagging, validation, reporting, insight and optimisation.\n, • Establish consistent standards for naming conventions, campaign taxonomy, data mapping, tagging, tracking and data validation.\n, • Define what data needs to be captured at campaign setup stage to enable effective measurement and optimisation.\n\n 1. Define “what’s possible” with data \n\n • Clarify what the team can:Measure directly\n, • Model or infer\n, • Not measure\n, • Provide clear guidance on data limitations (e.g. platform restrictions, privacy constraints)\n, • Explain the impact of GDPR, PECR, cookie consent, platform restrictions and signal loss on campaign measurement, attribution and audience targeting\n\n 1. Enable better optimisation across the PESO ecosystem \n\n • Use data to help teams monitor performance, identify issues early and improve campaign delivery and effectiveness.\n, • Develop measurement approaches that reflect the different roles, strengths and limitations of paid, earned, shared and owned channels.\n\n Initial priorities \n\n • Assess the current Media data landscape, including platforms, processes, reporting outputs, data sources and pain points.\n, • Define the target data architecture and operating model for Media.\n, • Establish core standards for tagging, naming conventions, data capture, validation and reporting.\n, • Review current approaches to consent, tracking, cookies, audience data, data sharing and retention, and identify any practical improvements required.\n, • Identify opportunities to reduce manual reporting and improve automation.\n, • Develop a practical roadmap for scalable reporting, insight, optimisation and AI-readiness\n\n What success looks like \n\n • A clear, documented data and reporting framework used across Media\n, • Reduced reliance on manual spreadsheets and one-off reporting\n, • Clear data handling standards embedded across campaign setup, reporting, optimisation and supplier workflows\n, • Improved confidence that media data is being used responsibly, lawfully and transparently\n, • More consistent, reliable and usable campaign data\n, • Improved ability to optimise campaigns and organic content using real-time insight\n, • Clear understanding internally of what data is available and how to use it\n, • Greater confidence in reporting from both teams and clients\n, • Data playing a visible role in strengthening the Media proposition to build better insights to improve campaign performance.\n\n Skills and experience \n Essential \n\n • Expertise in media analytics, marketing analytics, digital performance or similar\n, • Proven ability to design data or reporting frameworks, not just produce reports\n, • Strong understanding of campaign measurement, reporting and optimisation\n, • Experience working with reporting tools and data platforms (e.g. GA4, GA360, CM360, Funnel, Power BI, or similar)\n, • Good working knowledge of UK GDPR, PECR and privacy-safe approaches to digital measurement, tagging, audience data and reporting\n, • Experience handling large, complex datasets across multiple sources\n, • Strong data structuring and problem-solving skills\n, • Ability to translate technical concepts into clear, practical language\n, • Experience working across multiple stakeholders in a fast-paced environment\n\n \n \n

Vacancy type: Paid Vacancy \n Function: Human Resources \n Location: Head Office - Sully (Hybrid Working) \n Salary: £49,217-£53,148 (depending on experience) \n Contract type: Permanent \n Contract hours: Full time \n Weekly hours: 37.5 hours \n Closing Date: 19/07/2026 \n Ref No: 1091 \n We have an exciting role for a passionate and experienced HR professional to join Ty Hafan as our Head of Human Resources... \n About the role \n Working closely with the Director of People Services, the Head of Human Resources will lead the HR team and be responsible for all operational HR activity and the delivery of specific HR projects and initiatives to support the delivery of our People Strategy. Key responsibilities include: \n\n • Act as a visible leader across the organisation, championing and engaging a supportive culture in line with our values and behaviours.\n, • Lead the HR team to ensure a comprehensive, professional, and effective service that enables the delivery of our people strategy and workforce plan.\n, • Oversee all HR activities in the employee lifecycle, from recruitment to exit, ensuring they are effectively managed in line with policies, procedures, and best practice.\n, • Contribute to the design and implementation of the annual People and Learning & Development plans, delivering key projects.\n, • Lead on allocated strategic HR and organisational development initiatives and key projects\n, • Continuously seek to improve systems and processes and analyse and interpret workforce data to support decision making, planning, reporting and improved workforce experience.\n, • Work collaboratively to ensure a ‘one team’, co-ordinated, charity-wide approach to the development, management and implementation of People Services activities.\n\n Ty Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of three days per week. \n About you \n We are looking for an experienced and passionate HR professional to join our purpose led organisation where they can make a difference. As the ideal candidate you will have/be: \n\n • Considerable experience of working in a generalist HR capacity with demonstrable experience of providing effective strategic and operational HR support.\n, • Experience of effectively leading and managing other HR professionals and successfully leading and delivering key HR projects and initiatives.\n, • Sound knowledge and understanding of current employment legislation, HR and L&D trends and best practice.\n, • Passionate, approachable and act with tact and diplomacy.\n, • Flexible and solution focused with a commitment to continuous improvement.\n, • An excellent communicator (both written and verbal) with the ability to communicate effectively with a wide range of stakeholders.\n, • Strong influencing and interpersonal with the ability to build effective relationships.\n\n Our employee benefits: \n\n • Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays\n, • Group Personal Pension Scheme with an employer contribution of 5%\n, • Life assurance- death in service benefit\n, • Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.\n, • Unlimited access to a 24/7 online GP as well as a range of other health experts\n, • Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio\n, • Cycle to work scheme\n, • Technology, mobile phone and will writing schemes\n, • Discounted gym membership and shopping discounts\n, • Hybrid working and when onsite free secured parking.\n\n Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond. \n At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone. \n Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need. \n Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.? \n Our Values: At Ty Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. \n Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. \n Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout. \n Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.

Head of Programmes - Specialist SEND Post-16 Education\n Location: Cardiff (Multi-Site)Salary: £44,000 - £48,000 FTE (£37,000 - £42,000 Actual Salary)Contract: Full Time | Permanent | Term Time Only (41 Weeks) \n A specialist Post-16 education provider is seeking an experienced and passionate Head of Programmes to lead the delivery of high-quality education and support across multiple specialist college campuses. \n This is an exciting opportunity for an established education leader who is committed to improving outcomes for young people with SEND and EHCPs while driving excellence in curriculum delivery, safeguarding, quality assurance, and student experience. \n The successful candidate will provide both strategic and operational leadership, ensuring programmes are delivered consistently, compliantly, and in line with the organisation's vision for inclusive education. The Role\n The Head of Programmes will oversee the leadership and development of specialist Post-16 study programmes across multiple campuses, ensuring high standards of teaching, learning, safeguarding, SEND provision, and student progression. \n Working closely with senior leaders, curriculum teams, families, Local Authorities, and external partners, the postholder will drive quality improvement, staff development, and positive student outcomes across all areas of provision. \n This role combines curriculum leadership, SEND management, safeguarding responsibility, operational oversight, and multi-site leadership within a growing specialist education organisation. Key Responsibilities\n\n • Lead the strategic and operational delivery of Post-16 study programmes across multiple campuses\n, • Ensure high-quality teaching, learning, and student outcomes across all provisions\n, • Lead SEND provision, EHCP implementation, Annual Reviews, and student progression planning\n, • Act as Designated Safeguarding Lead (DSL) and Deputy DSL across the wider organisation\n, • Monitor curriculum quality, attendance, destinations, engagement, and achievement\n, • Drive continuous improvement through effective use of data, quality assurance, and self-assessment\n, • Lead and develop multidisciplinary teams through coaching, mentoring, and performance management\n, • Maintain Ofsted readiness and ensure compliance with DfE funding requirements and SEND legislation\n, • Develop relationships with employers, cultural partners, Local Authorities, and external stakeholders\n, • Oversee Supported Internship provision and employer engagement opportunities\n, • Ensure exceptional student experiences across all campuses\nThe Ideal Candidate\n\n, • Teaching qualification (PGCE, Cert Ed or equivalent)\n, • Significant experience within Post-16, SEND, Further Education, or specialist provision\n, • Proven leadership experience managing educational teams\n, • Strong knowledge of EHCP processes, SEND legislation, and Preparation for Adulthood pathways\n, • Experience leading safeguarding and student wellbeing initiatives\n, • Understanding of Ofsted requirements and quality improvement frameworks\n, • Experience using data to drive student outcomes and programme performance\n, • Excellent leadership, communication, and stakeholder management skills\nDesirable Experience\n\n, • DSL experience\n, • Management qualification or leadership training\n, • Experience supporting Ofsted inspections\n, • Experience within Supported Internship programmes\n, • Experience within creative, cultural, or alternative education settings\n, • SEND qualification\nWhat's on Offer\n\n, • Permanent term-time opportunity\n, • Competitive leadership salary package\n, • Multi-site leadership responsibility\n, • Ongoing CPD and career progression opportunities\n, • Supportive and values-driven leadership team\n, • Opportunity to shape and influence specialist Post-16 provision\n, • Chance to make a lasting impact on the lives of young people with SEND\n\n This role would suit an experienced Head of Curriculum, Curriculum Manager, SEND Manager, Head of Learning Support, Inclusion Manager, Programme Manager, or senior educational leader looking to progress within specialist Post-16 education. \n \n Dovetail and Slate Limited (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. \n We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting. Because education matters. Dovetail and Slate Limited. \n Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The VX4, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed; instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals of having the VX4 in service by 2030. What to Expect As a Senior Structural Test Analysis Engineer, you will join our expanding Test Team as our novel aircraft development programme advances. Your role will be pivotal in delivering critical data through component, sub-system, and full-scale tests to support design development and certification. A typical day could involve leading complex structural test rig projects for prototype and certification testing, developing test assets from conception to operation, or mentoring junior engineers while driving innovation in instrumentation and test monitoring. You'll operate across our Bristol office, Kemble Test Facility, and with flexibility for home working when appropriate. What You'll Do You will plan and execute structural test campaigns, including development and certification activities for our VX4 aircraft programme. You will lead integration and operation of advanced DAQ and control systems, with particular focus on MTS and LabVIEW platforms. You will design and review instrumentation strategies including strain gauge placement, rosette configurations, and ensure understanding of signal conditioning principles. You will ensure precise load measurement practices with deep understanding of load cells, calibration, and behaviour under varying test conditions. You will lead rig commissioning, safety reviews, and test result interpretation to support design development and certification requirements. You will build collaborative relationships across Structures, Design, and Systems teams to define test needs and drive planning and delivery of rigorous structural tests. You will oversee rig design, instrumentation plans, calibration procedures, and DAQ setup from component-level coupons to full-vehicle trials. You will manage test execution and data validation, ensuring traceability for certification and proactively improving processes for data quality, test repeatability, and system monitoring. You will train and support junior engineers and technicians in instrumentation and test methodology. What You'll Bring Degree in Mechanical / Aerospace Engineering (Master's level preferred). 10+ years experience in aerospace test engineering or equivalent structural test environment. Advanced knowledge of DAQ and control systems, ideally MTS, LabVIEW, and similar platforms. Proven experience with instrumentation setup, including strain gauge application, wiring best practices, bonding techniques, and troubleshooting. Understanding of load cell behaviours, sensitivity, hysteresis, and calibration principles. Strong analytical skills, with ability to lead monitoring setups for real-time test safety and signal integrity. Hands-on experience in both developmental and certification test programmes. Strong written and verbal communication skills, including technical report writing. Capable of working cross-functionally and managing multiple priorities effectively. Desired Proven leadership in delivering structural test activities in a certification context (EASA/FAA). Familiarity with strain gauge rosette analysis, Wheatstone bridge configurations, and noise mitigation techniques. Knowledge of calibration traceability and uncertainty calculations. Practical familiarity with mechanical assembly of test rigs and prototype structures. Experience with data post-processing tools (e.g., nCode, MATLAB). Working knowledge of 3D CAD (Catia V5 or 3DEXPERIENCE preferred). What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service (Help@Hand) Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.

CRM Project Lead Salary: circa £30,000 subject to experience Location: Islington Job Type: Fixed term, part time for one year based on 2.5 days per week. Currently hybrid: remote and office based. Closing date for applications: 18 May 2026. Applications should include a cover letter and CV and should be emailed with the subject labelled CRM Project Manager to a.endacott@ciat.global Immediate start or as soon as possible. Working from the office initially, with an expectation that you will work from home and office as directed. A laptop will be provided. More information on CIAT can be found at _. The CRM Project Lead will be responsible for overseeing the day-to-day operation of the Institute’s CRM system, ensuring that it is functioning to the requirements of the Institute’s processes, and ensure the smooth running of the CRM so that it is working across all departments. The role will focus on completing outstanding implementations, helping to resolve issues, assisting the improvement of data quality, and supporting the operational use of the system, alongside delivering Phase Two of the project, including integration with the CIAT website, working closely with the Web & Digital Executive. This is a hands-on role, combining project delivery with operational oversight to ensure the CRM supports membership services effectively and provides reliability to the Institute’s data. The postholder will play a key role in streamlining procedures, improving ways of working, and identifying practical and innovative solutions that align processes across departments. The CRM has been running for 12 months, and the immediate priority is to complete outstanding elements, ensure data accuracy, and embed the system into day-to-day operational use. The Institute is looking for someone with: • proven experience in CRM implementation, optimisation, or recovery projects, ideally within a membership organisation, not-for-profit, or professional body;, • strong working knowledge of a Microsoft Dynamic CRM system with the ability to work hands-on within the system (within the remit of our provider service agreement);, • experience in data management and cleansing, and improving data quality;, • demonstrable experience in supplier coordination and ensuring delivery against agreed outcomes;, • strong organisational and problem-solving skills, with a focus on practical delivery;, • ability to work across departments and build effective working relationships;, • strong communication skills, with the ability to translate technical issues into clear, practical actions and;, • a proactive approach, with the ability to identify inefficiencies and suggest improvements. Personal attributes • Highly organised, methodical, and delivery focused., • Confident and constructive in managing complex supplier relationships., • Collaborative and pragmatic, with the ability to work across multiple teams., • Comfortable operating with limited internal project capacity while maintaining momentum and clarity. Main duties • Lead the delivery of the outstanding items from the original functional specification to be completed and fit for operational use., • Work directly within the CRM system to configure, test, validate, and resolve issues, ensuring practical delivery rather than relying solely on suppliers., • Take the lead to ensure data quality, structure, and accuracy, including identifying and resolving data inconsistencies is reliable and usable across all departments., • Oversee resolution of outstanding data migration issues and ensure ongoing data integrity, compliance, and usability., • Act as the primary point of contact with our CRM supplier managing delivery, remaining hours, and ensuring value is achieved from supplier input., • Develop and manage a clear and practical delivery plan, identifying what work can be completed in-house and what requires external support from Bluelight., • Support and coordinate the delivery of Phase Two, including integration between the CIAT website and CRM system,, • Work closely with departments to review, streamline, and standardise CRM-related processes, ensuring consistent and efficient ways of working across the Institute., • Identify opportunities to improve workflows, reduce duplication, and introduce more effective and innovative ways of working, ensuring alignment across departments., • Support the development of joined-up processes between teams, particularly where CRM data, reporting, and communications intersect., • Act as a central point of contact for CRM-related queries, supporting staff in resolving day-to-day issues and improving system adoption., • Provide practical training and guidance to staff to ensure effective use of the system in daily operations., • Develop simple, clear reporting outputs and dashboards to support departmental needs and decision-making., • Provide regular, concise updates on progress, risks, and delivery against key actions., • Ensure appropriate documentation, system knowledge transfer, and post-implementation support arrangements are in place., • Identify lessons learned and contribute to improving approaches for future systems and digital projects across the Institute. CIAT will take all reasonable measures to accommodate any request under the Equality Act. If you have a particular need or requirement, then please state them in your covering letter and we will accommodate. Effective May 2026

1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Location: We prioritise candidates who are based in Dubai then consider those working remotely in one of our European Hub Locations (UK, Spain or Germany). 1inch is seeking a Head of DevOps to spearhead our infrastructure and platform engineering department. This is a pivotal leadership position where you will transform traditional infrastructure support into a world-class platform engineering function. You will lead a dedicated team of engineers to build resilient, multi-cloud environments that empower our developers to deploy and manage services independently. By balancing strategic vision with technical rigour, you will ensure our global decentralised systems remain secure, scalable, and exceptionally reliable. • Strategic Leadership: Define and execute a DevOps strategy that aligns infrastructure growth with 1inch’s business objectives., • Team Development: Lead, mentor, and scale a high-performing engineering team while fostering a culture of automation and accountability., • Infrastructure as Code: Oversee multi-cloud Kubernetes clusters and ensure all environmental changes are managed via automated IaC and GitOps., • Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning., • Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services., • Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes., • Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks., • Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities., • Leadership Experience: 8+ years in DevOps/Infrastructure with 3+ years in a management role., • Proven Track Record: Experience scaling DevOps teams in fast-paced, high-growth tech environments., • Kubernetes Expertise: Deep knowledge of cluster management, networking, and security., • Automation Mastery: Extensive experience with Terraform (IaC) and GitOps practices., • Cloud Architecture: Proficiency in managing multi-cloud environments (AWS, Hetzner, GCP)., • Technical Depth: Strong understanding of service mesh and microservices architecture., • Observability: Solid experience with observability tools for metrics, logging, and tracing., • Security Mindset: Practical experience implementing security best practices within CI/CD., • Communication: Ability to articulate complex technical concepts to non-technical stakeholders., • Strategic Mindset: Balanced approach between long-term strategy and hands-on problem-solving., • Platform Engineering: Building developer-centric tools to increase engineering velocity., • Cloud Governance: Managing multi-provider cloud footprints and resource optimisation., • Incident Response: Leading high-pressure incident resolution and system recovery., • Mentorship: Coaching senior engineers and developing future technical leaders., • Process Design: Crafting standardised, scalable engineering workflows., • Web3 Infrastructure: Specific experience in blockchain or decentralised finance (DeFi)., • Event-Driven Systems: Knowledge of message brokers such as Kafka or NATS., • Chaos Engineering: Experience with resilience testing and fault-injection practices., • Edge Computing: Familiarity with CDN optimisation and edge-based service delivery., • Ecosystem Knowledge: Strong understanding of 1inch protocols and the Web3 landscape., • Join a young, creative team in a fast-paced and supportive environment, • We’re open to new ideas — if you’ve got a vision, pitch it and make it happen, • Enjoy competitive pay that matches your skills and experience, • Be part of a company that’s shaping the future of DeFi, • Take time when you need it — we offer unlimited vacation days, • Get fully compensated for your work gear — we’ll set you up for successWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

\n \n \n Temporary Works Design Engineer \n \n We're looking for civil, structural and/or geotechnical engineers to join our team in various locations around the UK. \n Locations: Birmingham / Bristol / Cambridge / Cardiff / Glasgow / Leeds / Liverpool / London / Manchester / Newcastle / Norwich / Plymouth – agile working, with up to 1-2 days per week from home if desired \n Hours: 40 hours per week – flexibility on hours available if desired \n Salary: Starting from £40k per annum \n Sector: Working across all sectors of the built environment \n \n Join us as a Temporary Works Design Engineer and become part of one of the UK's leaders in temporary works design and management and construction-related technical services. As part of our 100-strong team, you'll get to work on hundreds of projects across one of the most diverse and high-profile portfolios in the country, with access to Kier's £11bn+ project pipeline – supporting complex construction and major infrastructure schemes from concept through to delivery. \n Are you… \n \n • Practically-minded, with a strong grounding in civil, structural and/or geotechnical engineering principles and knowledge of applicable design standards?\n, • Working towards Chartered Engineer or Incorporated Engineer status (CEng or IEng) or of equivalent experience?\n \n Do you… \n \n • Enjoy applying first principles thinking to real-world construction challenges, combining a keen eye for detail with sound engineering judgement, a focus on safety, buildability, sustainability and a flair for innovation and creative problem-solving?\n, • Have experience of temporary works design and/or management, or other practical construction experience?\n, • Have strong organisational and communication skills, and enjoy working as part of collaborative teams?\n, • Want to join a top-25 engineering consultancy, recognised as a one of Glassdoor's 50 best places to work?\n \n What will you be responsible for? \n Contributing to the delivery of a broad range of complex construction engineering services, including some or all of: temporary works design and checking, reviewing permanent designs for compliance and buildability, supporting tenders and preconstruction planning, and providing technical support to overcome construction-stage and post-construction issues and defects. \n Main responsibilities \n \n • Producing, checking and reviewing design outputs such as calculations, sketches, drawings, 3D models, reports and risk assessments, ensuring compliance with CDM, SHE procedures and QA processes\n, • Acting as Project Lead for simpler projects, managing technical scope, programme, budget and relationships with preconstruction and construction teams, from bid through to delivery\n, • Developing yourself, contributing to the continuous improvement of processes and systems, enabling the business to adapt to current and future challenges.\n \n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n We look forward to seeing your application to #joinkier. \n #LI-MA1 \n \n \n \n

\n \n \n Principal Engineer \n \n We're looking for civil, structural and/or geotechnical engineers to join our team in various locations around the UK. \n Locations: Birmingham / Bristol / Cambridge / Cardiff / Glasgow / Leeds / Liverpool / London / Manchester / Newcastle / Norwich / Plymouth – agile working, with up to 1-2 days per week from home if desired \n Hours: 40 hours per week – flexibility on hours available if desired \n Salary: Starting from £60k per annum \n Sector: Working across all sectors of the built environment \n \n Join us as a Principal Engineer and become part of one of the UK's leaders in temporary works design and management and construction-related technical services. As part of our 100-strong team, you'll get to work on hundreds of projects across one of the most diverse and high-profile portfolios in the country, with access to Kier's £11bn+ project pipeline – supporting complex construction and major infrastructure schemes from concept through to delivery. \n Are you… \n \n • Practically-minded, with a strong grounding in civil, structural and/or geotechnical engineering principles and knowledge of applicable design standards?\n, • A Chartered Engineer (CEng) or of equivalent experience?\n \n Do you… \n \n • Enjoy applying first principles thinking to real-world construction challenges, combining a keen eye for detail with sound engineering judgement, a focus on safety, buildability, sustainability and a flair for innovation and creative problem-solving?\n, • Have experience of temporary works design and/or management, or other practical construction experience?\n, • Have strong organisational and communication skills, and enjoy working as part of collaborative teams?\n, • Want to join a top-25 engineering consultancy, recognised as a one of Glassdoor's 50 best places to work?\n \n What will you be responsible for? \n Leading the delivery of a broad range of complex construction engineering services, including some or all of: temporary works design and checking, reviewing permanent designs for compliance and buildability, supporting tenders and preconstruction planning, and providing technical support to overcome construction-stage and post-construction issues and defects. \n Main responsibilities \n \n • Acting as Project Lead for multiple complex projects, managing technical scope, programme, budget and relationships with preconstruction and construction teams, from bid through to delivery\n, • Producing, checking and reviewing design outputs such as calculations, sketches, drawings, 3D models, reports and risk assessments, ensuring compliance with CDM, SHE procedures and QA processes\n, • Developing yourself, other individuals and the wider team, contributing to the continuous improvement of processes and systems, enabling the business to adapt to current and future challenges.\n \n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n We look forward to seeing your application to #joinkier. \n #LI-MA1 \n \n \n \n

We are looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud / server solutions (physical and virtual / cloud) designs based upon client requirements. Active Directory designs and migration. Creation of implementation and test plans for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level Agreements. • Be an escalation point for service desk tickets for 3rd line escalations., • Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation, • Ownership an input to solution designs at all levels (High Level, Low Level and Technical), • Creation of test plans to ensure required quality of implementations, • Creation of deployment plans to meet customer requirements and provide relevant levels of risk management, • Implementation of agreed and approved solutions to agreed quality standard within specified timelines, • Creation and maintenance of all required Documentation and knowledge base articles, • Providing senior technical input, to internal and customer meeting The Person • You will be motivated, customer centric and a strong communicator at all levels., • It is important that you are qualified in server or a cloud-based qualification., • Desirable to have MCSP or equivalent experience but not essential, • A bonus would be any experience in CCNA or Network, VMware, VCP or any cloud fundamentals like Azure/AWS or Google, but these are not essential. Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.

GitLab is an open-core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like and , customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. As an Account Executive, you'll be the primary connection between GitLab and customers based in Ukraine and Cyprus selling into organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to an Area Sales Manager and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. • Report to an Area Sales Manager and own a broad book of businesses, from new prospects to growing existing accounts across Ukraine and Cyprus, • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close., • Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes., • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams., • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline., • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement., • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success., • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker., • Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business., • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps., • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management., • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions., • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes., • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities., • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management., • Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy., • Fluency in Russian OR Ukrainian and English. The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Better gifting at scale: We’re redefining corporate gifting, for less waste, and more impact. We’re a post-Series A Irish start-up in high growth mode. Clients include Airbnb, Intercom, Etsy and more. Join our passionate and curious team in making care and kindness everyday business practices. We believe diverse teammates, opinions and backgrounds generate a larger global impact and more considerate acts of care. &Open is an equal opportunity employer and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As a Senior Product Manager, you will drive strategic product direction across our global gifting platform while maintaining a holistic view of our product ecosystem. You'll work closely with the design and leadership teams to shape and execute the product strategy, ensuring alignment between customer needs, market opportunities, and business objectives. Strategic Leadership Develop and maintain a quarterly product roadmap with key stakeholders Lead impact vs. effort prioritisation across multiple product initiatives Identify strategic opportunities to align product development with broader business goals Maintain a comprehensive view of product workstreams to ensure cohesive development Program Management Oversee timeline management across multiple concurrent projects Partner with Engineering and Project teams to proactively identify risks and maximise resource utilisation and impact Drive critical decision-making around project trade-offs and timeline adjustments Communicate project status and impacts to the Leadership team Cross-functional Leadership Champion product thinking across the organisation Drive alignment and consensus across diverse teams and stakeholders Foster collaborative relationships between product, engineering, design, and business teams Product Excellence Create clear product strategy documentation (roadmaps, briefs, PRDs) Lead product discovery and refinement processes across multiple product areas Balance short-term customer needs with long-term strategic objectives Align product roadmap priorities to commercial impact, not just feature delivery Design and execute integration strategies that solve complex customer workflow challenges and drive measurable platform value Maintain deep expertise in market trends, competitive landscape, and customer needs Stakeholder & External Relations Own relationships with key external teams, including Marketing and Client Success Communicate roadmap and strategy Coordinate launch strategies across multiple departments Direct the creation of presentation materials and documentation for various audience levels Process Optimisation Guide the Product and Design team in documentation and reporting best practices Maintain frameworks for feature request evaluation and prioritisation Define success metrics across multiple product initiatives Drive data-informed decision-making across the product organisation Communicate product data to the Leadership team and across the business, ensuring the company is well-informed on product impact 5+ years of product management experience Proven track record of leading complex product initiatives from conception to launch Strong strategic thinking and analytical capabilities Excellent communication and presentation skills Experience with agile methodologies and cross-functional team leadership Desire to work in a lean, fast-paced environment where priorities may shift quickly A track record of driving alignment across diverse stakeholder groups Exceptional customer-interfacing skills with experience gathering customer feedback and translating it into actionable problems and product improvements. Experience designing and implementing API integrations and workflow automations in SaaS products Understanding of how integrations drive customer value through streamlined workflows and process automation Experience with B2B SaaS and Marketplace business models is preferred Competitive Salary Hybrid Working Model Company Pension Healthcare cover 25 days Annual Leave + 2 Company Days Maternity and Paternity Paid Leave Exciting experience in a fast-paced start-up environment Harold's Cross, Dublin| Hybrid, Remote EU/UK

Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. We are seeking highly skilled and experienced Platform Product Engineers to join our Security, Infrastructure and Performance team. This is a crucial, dual-faceted role that combines high-level engineering strategy with hands-on operational excellence. The successful candidates will be responsible for building, operating, and continuously enhancing the internal technology platform, fundamentally treating this platform as a product with all development teams as its primary customers. The Platform Product Engineer role is centered around embodying and executing DevOps principles, specifically focusing on: Automation: Systematically removing manual toil from the software development lifecycle (SDLC) through the creation of robust tooling, CI/CD pipelines, and infrastructure-as-code (IaC). Collaboration: Fostering a tight, cooperative partnership with product development teams, gathering requirements, and delivering solutions that accelerate their productivity and time-to-market. Continuous Improvement: Instilling a culture of iterative enhancement for the platform's reliability, cost-efficiency, and developer experience. This mandate is underpinned by a rigorous Site Reliability Engineering (SRE) mindset. The successful candidates will be instrumental in defining and upholding Service Level Objectives (SLOs) and Service Level Indicators (SLIs), implementing effective monitoring and alerting strategies, and leading operational incident response processes. The core responsibility is to implement, maintain, and continuously improve the foundational platform infrastructure that powers all engineering services. This necessitates a relentless focus on ensuring high reliability, exceptional scalability, and optimal performance across the entire stack. Platform Infrastructure: Build and maintain platform infrastructure using declarative IaC tools (e.g., Terraform, Pulumi), ensuring all environments are reproducible, version-controlled, and auditable. Proactively manage the capacity of the infrastructure to consistently meet or exceed Service Level Objectives for latency, error rates, and availability. Incident Response and Post-Mortems: Act as first-line responders for critical system incidents. Triage, diagnose, and resolve complex production issues rapidly. Drive a culture of blameless post-mortems, ensuring root causes are identified, and long-term preventative measures are implemented as code (e.g., via runbooks, automation, or system design changes). Tooling & Automation: Own the stack of supporting tools necessary for operational excellence and developer enablement, including: Continuous Integration and Continuous Delivery (CI/CD) Pipelines: Implement, maintain, and evolve the fully automated CI and CD pipelines. This includes establishing best practices for fast, reliable, and secure build, test, and deployment processes. Observability: Implement and manage robust systems for monitoring (metrics), logging (centralised log aggregation), and distributed tracing to provide deep insights into application and infrastructure health. Applied DevOps and SRE Principles: Must have : Demonstrable, hands-on experience applying core DevOps and Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems. Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems). Desirable: Proven ability to drive cultural and process change that fosters a collaborative approach between development and operations teams. Cloud Infrastructure and Containerisation Expertise: Must have: Expertise in one or more major public cloud providers (AWS, GCP, or Azure), encompassing network configuration, security best practices (IAM, security groups, etc.), compute services (EC2, GKE, ECS, etc.), and managed services (databases, queues, serverless functions). Must have: In-depth knowledge of container technologies, specifically Docker, and extensive experience orchestrating them at scale using Kubernetes (K8s). This includes designing, deploying, and managing Kubernetes clusters, understanding networking (CNI), storage (CSI), and security configurations within the Kubernetes ecosystem. Automation and Programming Skills: Must have: Proficiency in one or more modern software languages (e.g., Typescript, Go, Python, Rust) and associated frameworks used for building high-performance, resilient production systems. Must have: Proven experience developing robust, maintainable, and well-tested automation scripts, services and pipelines to manage infrastructure, deployments, and operational tasks. Operational Tooling and Observability Management: Must have: Experience owning, managing, and maintaining mission-critical operational tooling. Desirable: Proven background in implementing and managing centralised logging solutions or similar platforms (e.g., Splunk, DataDog). Desirable: Familiarity with distributed tracing tools (e.g., Jaeger, Zipkin) and Application Performance Monitoring (APM) solutions. Competitive salary of £95,000 to £125,000 Equity in an early-stage tech company on an incredible trajectory 25 days holiday plus local public holidays Apple hardware Private medical insurance through AXA Pension contribution through Hargreaves Lansdown Enhanced family leave Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud Planning Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle EPM Planning expertise to the next level? Version 1 — the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023 — is looking for an experienced Senior Oracle EPM Cloud (Planning) Functional Consultant to drive strategic cloud planning and budgeting transformations. Why This Role is a Game-Changer You will lead flagship Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) implementations end-to-end: from gathering requirements and designing models through to build, integration, testing, and post-go-live support. You will deliver business-critical planning solutions: work closely with finance teams on driver-based planning, workforce and CapEx planning, management reporting, and forecast cycles. You wImplement smart automations: use Smart View, Data Management, Groovy rules, and EPM Automate, and build forms, dashboards, and business rules for dynamic planning processes. Own client relationships: manage expectations, facilitate design workshops, deliver training, and guide clients through quarterly patch updates. What We’re Looking For You will be a seasoned Oracle Planning Cloud specialist with a minimum of two full lifecycle planning projects. You will have: • Hands-on expertise in model design, form creation, calculations, allocation logic, Smart View, and Data Management., • Proven ability to design integrated planning solutions that connect to source ERP data and other EPM modules., • Strong communicator: you build trust with finance stakeholders, run engaging workshops, and deliver clear documentation., • Highly organised, self-motivated, and comfortable managing multiple planning workstreams in a dynamic cloud environment. Bonus skills: exposure to Workforce, CapEx, Projects or Strategic Modelling, experience with REST APIs and Groovy scripting, or migrating from Hyperion Planning to EPM Cloud. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates you have SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you’re an expert in Oracle EPM Planning ready to deliver transformative budgeting, forecasting, and analytics solutions — and thrive in a values-driven environment — please reach out. In essence: Build robust, driver-based planning solutions, grow your influence, be rigorously rewarded — and do it all in a top-tier consultancy built on innovation and integrity. Let’s elevate enterprise performance — together. Oracle EPM Cloud Planning Consultant Job Description In addition, you will be: • Leading and implementing Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) solutions., • Overseeing requirements definition, design, and gap analysis for planning models and driver-based calculations., • Leading application configuration, including forms, dashboards, business rules, and workflows., • Driving functional support for technical activities such as data integration, mapping, and automations., • Facilitating solution validation workshops with key business stakeholders., • Overseeing testing support, training delivery, post-go-live support, and other related aspects of functional implementation advice and guidance. Qualifications You will have experience in the following areas: • Strong functional experience with Oracle Planning Cloud (minimum two full project cycles preferred)., • Proven ability to manage on-time project delivery and client expectations, ensuring internal customer satisfaction., • Hands-on design of calculation scripts, Groovy rules, allocations, and forecast scenarios., • Experience building and optimising forms, dashboards, and reports in Smart View., • Familiarity with Data Management for source system integrations., • Knowledge of EPM Automate commands (REST APIs and Groovy scripting desirable)., • Experience working directly with Finance FP&A teams and business stakeholders., • Comfortable with Oracle Cloud quarterly updates and supporting clients through patch testing., • Able to manage multiple tasks across configuration, testing support, and client workshops., • Strong communication skills (both written and verbal)., • Providing status and issue reports to the project manager/client on a regular basis., • Organised, self-motivated, and delivery-focused. Desirable Experience • Accountancy qualification or financial background., • Exposure to other EPM Cloud modules such as FCCS, ARCS, EDMCS, or Tax Reporting., • Experience migrating from Hyperion Planning to Oracle Cloud Planning., • Familiarity with REST APIs and Groovy scripting for automation and integration. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. Pleo is investing heavily in AI-powered features across the product. You will be part of the GenAI Core team which is responsible for the horizontal platform infrastructure that makes this possible. They look afterLLM routing, MCP servers, vector search infrastructure, evaluation frameworks, and agentic tooling. This is a hands-on backend/platform engineering role at the intersection of distributed systems and modern AI engineering. You will help design, build, and operate the shared AI infrastructure used by product teams across Pleo, with a strong focus on reliability, observability, security, and developer experience. You'll be reporting to the Engineering Manager for the GenAI Platform team and will be working closely with senior and staff Engineers in GenAI Core. You will also collaborate with Applied AI Engineers, Data Scientists, and product engineering teams across the business. As a Senior GenAI Platform Engineer you will: Design, build, and operate core GenAI platform components used by product teams at Pleo, including LLM routing gateway, vector search and RAG infrastructure, tool registry and MCP gateway, AI observability and evaluation tooling (tracing LLM calls, supporting human and automated evaluation, detecting drift, and tracking costs) and infrastructure for multi-step, long-running agentic workflows. Own production-quality delivery of platform features, from design through rollout, monitoring, and follow-up. Contribute to resilient system design: sensible APIs, failure handling, rate limiting, retries, idempotency, and safe change management. Improve reliability and observability through metrics, dashboards, alerting, incident follow-ups, and operational improvements. Partner with Applied AI Engineers and product teams to understand platform needs and help them build AI-powered features safely. Build internal SDKs, templates, and guardrails that let product engineers build AI features without needing deep infrastructure expertise. Support other engineers through pairing, code reviews, technical feedback, and clear documentation. Help evaluate build-vs-buy decisions in the rapidly evolving LLMOps tooling landscape. You will thrive in this role if you have: Strong backend/systems engineering background, with experience building and operating production services with reliability and observability requirements. Experience designing and delivering shared platform or infrastructure components used by multiple teams. Strong production ownership: monitoring, alerting, incident response, debugging, and post-incident learning. Distributed systems fundamentals, including async workflows, idempotency, consistency tradeoffs, and designing for failure. Hands-on experience with LLM APIs or strong interest in learning their production failure modes: rate limits, context windows, multi-vendor routing, latency variance, and cost control. Security mindset for AI systems, including prompt injection risks, PII in logs, data leakage, and safe credential handling. Strong programming experience in either a JVM-based language or Python. We operate a polyglot platform with components written in both Kotlin and Python, and you’ll be expected to contribute to both. Clear communication and collaboration skills, especially when working with product teams and other engineers to turn ambiguous platform needs into practical solutions. This role is a good fit for you if: You are passionate about developer experience and get excited about being a force multiplier for engineering teams. You have moved past prototyping and have a deep understanding of the realities of LLMOps, data retrieval, prompt and context engineering, as well as model evaluation in production. You understand both the engineering and the data side of things, and are comfortable switching languages or technologies to achieve your goals. This role is not a good fit for you if: You are primarily interested in model research or algorithm development. This role is about building the tooling that enables product teams to ship AI features to production. You prefer building customer-facing features. Your key users will be other Pleo Engineers. You cannot explain AI trade-offs clearly to non-technical stakeholders. You will regularly work with Product Managers, Designers, and business leaders who need to understand what is and isn't possible. In your first 6 months at Pleo, you’ll: Develop a clear picture of how AI features are currently being built at Pleo and where the biggest infrastructure bottlenecks are. Take ownership of a core platform component such as the LLM gateway, RAG infrastructure, MCP gateway, or evaluation framework, and improve its reliability, observability, or developer experience. Deliver production-ready improvements with clear rollout plans, monitoring, and operational documentation. Partner with Applied AI Engineers and product teams to identify platform investments that would accelerate their work. Contribute to Pleo's internal standards for AI feature development: how we evaluate quality, manage prompts, and monitor production AI systems. We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills! Please note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role. Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer both hybrid and fully remote working options We use MyndUp to give our employees access to free mental health and well-being support with great success so far Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background. Technical screening: A 15 to 30 minute call with our Talent Partner to check your knowledge of key technical topics. System design interview: A 75-minute practical session with our engineers focusing on scoping and designing an AI feature. Live coding interview: A 75-minute practical session with our engineers focusing on implementing your solution. Hiring Manager interview: A 60-minute conversation to deep dive into your knowledge and experience. Final interview: A leadership interview focusing on your behavioural, communication and collaboration skills. Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success! CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background! Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process. Profile to role fit: this is neither a research-driven nor a traditional data or software engineering role. We're looking for someone with proven experience building platforms or tooling for agentic AI. We expect senior-level engineers to be able to work fully autonomously on an entire product feature from design to implementation. English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy _. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Sage 200 Consultant Location: Fully Remote (UK-based) Salary: Up to £50,000 Company Selling Points Specialise in delivering tailored Sage solutions across ERP and accounting. Provide a full suite of Sage products including Sage 50, Sage 200, and Sage Intacct. Known for scalable solutions and expert support that enables clients to work smarter and grow faster. Remote-first company with team members across the UK (Newcastle, Ipswich, Liverpool, Cardiff, Durham). Active projects nationwide including London, Plymouth, and Aberdeen. Background Strong experience in Sage 200 implementation and consultancy. Proven background working with Sage 200 Commercials and Sage Manufacturing modules. Comfortable with end-to-end project delivery including scoping, implementation, and post-go-live support. Ideal candidates will have worked for a Sage Partner or in a consultancy environment delivering multiple projects. Day to Day Role Lead and support client implementations of Sage 200 across various industries. Attend kick-off meetings onsite (typically 1 day per 30-day project). Deliver workshops, configure solutions, and ensure smooth project delivery. Provide remote support and consultation via Teams. Work within a structured project delivery framework alongside a team of 8 consultants and a Project Manager. Role Selling Points Fully remote with expenses paid for any client visits. Opportunity to gain additional training in Sage 200 Financials. Flexibility in working locations and client industries. Be part of a supportive and expert team working on a wide variety of UK-wide Sage projects. Clear career progression path within a growing consultancy practice.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role We are seeking talented individuals to join the Veeva Business Consulting group in R&D, a priority area for Veeva. We work with senior customer stakeholders, as the partner of choice for 85% of the top 20 Pharmaceutical companies, to define and realize the strategic value of Regulatory Affairs, Clinical Strategy & Operations as well as Quality and Safety (eg. Pharmacovigilance). As a Consultant, you will manage workstreams on consulting projects for Veeva customers in R&D – planning, organizing, and tracking all aspects of delivery. You will analyze problems, build insightful solutions, and develop close working relationships with customer stakeholders (through face-to-face discussions, workshops, email, etc.) to deliver demonstrable, sustainable value, at the forefront of digital and R&D innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet relevant travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations, incl. Switzerland) and the UK (for UK-based candidates). \n What You’ll Do • Lead a workstream(s) in a project engagement: planning, organizing, and managing all aspects of delivery including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet specific project goals and objectives, • Identify and proactively solve problems faced by the customer, • Be a primary client contact for operational project questions, developing the relationship through face-to-face discussions, workshops, phone, and email contact, • Manage the work and priorities of Associate Consultants in your workstream, • Support and mentor Associates in developing skills and professional capabilities, • Build trusted relationships with customer stakeholders, • Bring to your customers a good level of industry/ market/ functional insights, • Input into business development opportunities and proposals, • Help develop and disseminate thought leadership Requirements • Bachelor's or Master’s degree and excellent academic record, • 2+ years of consulting experience, • Strong Life Sciences background with a keen interest in the R&D value chain or at minimum one or more of the following areas: Regulatory Affairs, Clinical Strategy, and Operations, Quality and Safety, • Good understanding of technologies used in R&D and ideally Veeva’s platforms and solutions and how R&D consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in health and life sciences and the market forces and trends driving industry change, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of outcomes, • Highly efficient project management skills, • Skilled in facilitating collaboration amongst team members, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and ability to influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English, and in the local office language Nice to Have • Post-graduate-level qualification, Ph.D., MD, and/or MBA, • Experience with digital technologies – platforms, channels, analytics tools, apps, emerging technology, • Experience working with SaaS solutions, • Fluency in other European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCRD Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job title: Maconomy Solutions Architect Location: UK or US with flexible working arrangements Reporting to: Lead Architect About us At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients. What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be. About the role We are seeking an experienced Maconomy ERP Cloud Solutions Architect specialising in core finance, project management, shared service centre, and process automation solutions. You will collaborate with finance partners to understand our needs and translate them into, scalable solutions using Maconomy ERP Cloud. You will define the architecture, creating solutions that combine architecture with data-driven automation and AI-enabled processes to ensure that financial operations are streamlined and optimised. You will have strong consulting experience, with the ability to drive value identification, realisation, and business case development, ensuring that projects are aligned with business objectives and demonstrate clear return on investment (ROI). You will report to our Lead Architect. Key Responsibilities Strategic Advice: Leverage consulting experience to assess client needs, advise on best practices, and lead the development of technology roadmaps that support business goals, focusing on finance operations such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project and Portfolio Management, Enterprise Performance Management and Financial Reporting. Business Case & ROI: Work closely with finance leaders to identify and quantify business value, create and validate business cases, and present ROI analyses. Ensure that proposed solutions deliver measurable financial and operational improvements. Stakeholder Engagement: Collaborate with finance teams, Global process owners, IT departments, and other key stakeholders to gather requirements, create solution designs, and deliver technology solutions that are aligned with business needs and regulatory requirements. Solution Architecture: Design, implement, and lead Maconomy Cloud Finance-based financial solutions that align with the organization's finance and business strategy. Develop robust architectures that integrate finance processes with Maconomy ERP Cloud applications. Technology Leadership: Provide strategic oversight and hands-on guidance throughout the entire solution lifecycle—from requirement gathering, architecture design, configuration, development, testing, and deployment. Value Realization: Drive post-implementation reviews to ensure value realization, providing ongoing support and strategic input to continuously improve financial systems and processes. Innovation & Best Practices: Stay up to date on the latest Maconomy ERP Cloud capabilities and emerging technologies in finance. Apply innovative thinking to continuously evolve solution offerings, ensuring the organization is utilizing the best technology stack. Project Management: Support the management of project delivery including timelines, budgets, resource planning, and risk management. Lead the execution of major finance transformation projects, ensuring that they are delivered on time and within scope. Compliance & Governance: Ensure all solutions adhere to compliance, governance, and risk management protocols, especially in regulated industries. About you Experience • 8+ years of experience in designing and implementing Maconomy Cloud Finance solutions, specifically in global company with financial shared services., • Strong experience in a consulting role, delivering finance technology solutions and advising on best practices., • Proven experience in business case creation, value identification, and delivering measurable ROI. Technical Skills: • Deep expertise in Maconomy Financials (General Ledger, Accounts Payable, Accounts Receivable, Asset Management, and Financial Reporting). PPM experience bonus., • Experience in integrating Maconomy with other ERP systems and third-party applications., • Understanding of cloud technologies and SaaS implementation approaches., • Familiarity with AI-enabled analytics, Maconomy Digital Assistant (ODA), and Maconomy Autonomous services., • Proven experience with Intelligent Automation frameworks — including RPA, AI/ML, NLP, or process mining. Soft Skills: • Strong leadership and stakeholder management skills, with the ability to engage and influence senior management., • Problem-solving mindset with the ability to navigate complex financial systems and processes. Certifications: Maconomy Cloud certification in Financials or ERP is a plus. Our Pledge At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. #LI-DT2 #LI-REMOTE Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Hi, we’re PEXA!We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian?Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth:We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness:We care about your holistic wellbeing Your work/life blend:We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. This role is initially a 6 month fixed term contract but with a strong possibility of a permanent role. You will be the lead for a variety of projects across PEXA with a focus on the insurance space and dealing with contract law. You will be dealing with internal and external people, all of which being treated as our ‘customer’. You are approachable, professional, positive and flexible and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer’s experience! You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements. You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these and management. As a ‘start up’ business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement. You will work to align changes to policy, processes and procedures, training and knowledge ensuring we are a team who is innovative and ‘better together’ to achieve our objective of ‘first-class service’. • Deliveries to adhere to the ‘UK Change Framework’, • Support the streamlining and standardisation of the methodology and artefacts, to instill speed, clarity of value and continuous improvement, • Assist with business case creation, engaging and attaining buy in from key stakeholders, to understand their objectives, drivers and requirements, • Ensure any change is aligned to our PEXA UK strategic direction, with an aim of avoiding any future debt or re-work, • Ensure requirements are aligned to business case benefits, • Set, own, monitor and measure the critical success measures throughout the project, to ensure benefits can be realised and success celebrated, • Ensure all elements of a project plan are delivered on time and to a high standard, and that objectives and outcomes are met., • Create and deliver regular communications and reporting, to the right audience at the right times, • Manage ‘Business Readiness’ plans, deliveries and engagements as appropriate, • Work with the UK Support Team for training, knowledge, policy, process and procedures to ensure alignment and continuous improvement across the department and wider team, • Work with ‘Outsource’ providers to deliver flexible, seamless, virtual and successful changes., • Engage with key internal stakeholders to determine requirements, delivery design and frequency, • Ensure key project learnings are captured routinely and implemented at project closure, so that the legacy is embedded in the organisation. Essential • Experience in the insurance sector, delivering change projects including contract law and CLC/SRA insurers, • Experienced and qualified in project management using agile & waterfall methodology, • Ability to demonstrate adherence to project standards and frameworks, • Track record of managing multiple project and complex deliveries, • Excellent interpersonal skills to develop effective relationships, • Exceptionally organised with an articulate, creative and positive attitude, • Strong time management and team player with collaborative approach, • Strong communication skills, written, verbal and visual Desirable • Experience of the UK mortgage process either with a Lender or Conveyancer, • Understanding UK mortgage regulation and compliance, • Experience of working with external customers and outsource providers£50,000 - £70,000 a yearSounds like you?We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks:The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [_]. GDPR ComplianceDigital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco. If you are not based in London, we will fly you to our London office for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything. Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online. Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our _ are lived throughout every experience. Strategic Account Manager The Strategic Account Manager owns post-sale success for parts suppliers on the Partly Network and reports directly to the GM of Europe. This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly’s infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment. Own strategic supplier relationships Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly. Own supplier issues end-to-end Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them. Translate supplier problems into product execution Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering. Lead onboarding and ongoing success Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one. Drive measurable business outcomes Develop a deep understanding of each supplier’s KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth. Operate with urgency in an evolving environment Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information. Build scalable success foundations Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness. Senior stakeholder management Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability. Strong communicator across technical and commercial audiences Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders. Experience working with technical or infrastructure products Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams. Strong prioritisation and ownership mindset Demonstrates clear ownership, bias to action, and sound judgment. Able to balance supplier advocacy with internal priorities and drive alignment across teams. Commercial and operational acumen Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly’s infrastructure to supplier objectives. Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems. Familiarity with cataloguing, fitment, or global parts standards is advantageous. High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”). Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win. Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland). Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge. Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best. Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events. Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch. Team connection. Monthly team lunches, celebrating our wins, happy hours and more! Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay. Payroll Giving: We encourage generous giving and donate to the high-impact charities you support CycleSaver: UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle-free monthly plans instead of bike ownership.

Join the team redefining how the world experiences design. Servus, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in Sydney, Australia but Austria is home to part of our European operations. And you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. Fun fact, a big part of our Austrian operations is developing the AI product within Canva to help reimagine how artificial intelligence can be used in design. Pretty cool ha! At Canva, our mission is to empower the world to design. We’re building AI that feels magical and lands real impact for millions of people - helping anyone create with confidence. We're looking for a Machine Learning Engineer to own the data foundations that power our multimodal agent research—building the pipelines, datasets, and tooling that turn ambitious research ideas into trainable reality. About the team We explore multimodal agentic architectures, build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. We are a cutting-edge post-training team, developing new multimodal agentic systems. We work on all topics of multimodal modelling, post-training and design agents, we build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. About the role You'll be responsible for the data lifecycle that fuels our agent research: from collection and curation through to preprocessing, quality assurance, and delivery into training pipelines. You'll work closely with research scientists to understand what data is needed, then design and build the systems to make it happen—reliably and at scale. You'll have significant autonomy over how data problems get solved, while aligning on what problems matter most with the broader team. What you'll do Design and build data pipelines for agent training: collection, filtering, deduplication, formatting, and versioning across text, image, and multimodal sources. Build and maintain infrastructure for efficient data loading, storage, and retrieval at scale (S3, distributed systems, streaming pipelines). Collaborate with research scientists to translate research requirements into concrete data specifications, and iterate as experiments reveal new needs. Create evaluation datasets and benchmarks in collaboration with researchers—curating task distributions that surface real failure modes. Develop tooling for dataset construction—including human annotation workflows, synthetic data generation, and preference data collection for RLHF/DPO-style training. Own data quality: build validation frameworks, monitor for drift and contamination, and establish standards that make datasets trustworthy and reproducible. Document datasets thoroughly: provenance, known limitations, intended use cases, and versioning history. Implement comprehensive test coverage for data pipelines and ML workflows, ensuring reliability and catching regressions early. Elevate codebase quality through code reviews, refactoring, and establishing engineering best practices that help research velocity scale sustainably. Contribute to team roadmaps by identifying data bottlenecks and proposing solutions that unblock research velocity. You're likely a match if you have Strong software engineering skills in Python, with experience building production-grade data pipelines and ML DevOps. Practical experience with prompt engineering—designing, testing, and refining prompts for reliable LLM/VLM outputs. Experience with ML data workflows: large-scale data processing and loading (Ray, or similar), data versioning, and format considerations for training (tokenization, batching, sharding). Hands-on experience working with data pipelines for large-scale distributed ML training runs. Familiarity with annotation tooling and human-in-the-loop data collection (Label Studio or internal systems). Understanding of ML training requirements—you know what "good data" looks like for LLM/VLM fine-tuning and can anticipate downstream issues. Experience loading and writing large datasets to/from cloud infrastructure (AWS) and distributed storage systems. Strong communication skills: you can work with researchers to scope ambiguous problems and translate needs into actionable plans. A collaborative approach, comfortable taking ownership and iterating quickly. Nice to have Experience with preference data collection for RLHF or reward modelling. Familiarity with multimodal data (image-text pairs, video, design assets). Experience building synthetic data generation pipelines using LLMs. Background in data quality metrics and monitoring systems. Contributions to dataset releases or benchmarks in the ML community. What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: • Equity packages - we want our success to be yours too, • Inclusive parental leave policy that supports all parents & carers, • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more, • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Check out _ for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! Please note that interviews are conducted virtually.

Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post-purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. We are working towards a mission of processing a double digit percentage of every physical last-mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It’s a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7-Eleven and Woolworths. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and has raised funding from top investors, including Y-Combinator and a16z, to build the world’s best logistics infrastructure platform. We are based in SF. As a Logistics Product Manager, you’ll own the design, rollout, and optimization of delivery workflows for our largest and most strategic customers. You'll serve as the connective tissue between customers, our internal teams (engineering, operations, success), and third-party delivery partners. Your goal: build scalable logistics products and infrastructure that drive delivery volume and customer satisfaction. This role is ideal for someone who thrives at the intersection of product, ops, and execution—someone who can think strategically, move fast, and obsess over outcomes. Design & Deploy Logistics Solutions: Collaborate with customers to understand their delivery needs, order flows, and operational constraints—and translate that into scalable product configurations. Drive Product Outcomes: Act as a voice of the customer, using feedback and insights to shape features, workflows, and internal tooling. Collaborate tightly with engineering to evolve our delivery platform. Own High-Impact Implementations: Manage onboarding and expansion for our most important accounts—ensuring the product is deployed smoothly and optimized for performance. Bridge Tech & Ops: Work with our operations team and delivery partners to troubleshoot edge cases, build workflows for complex scenarios, and ensure reliability at scale. Influence Roadmap: Identify and advocate for features that increase volume, improve delivery reliability, and enhance the customer experience. Represent Nash: Lead customer conversations, demos, and strategic planning sessions, especially when launching new delivery models or regions. Have 4+ years of relevant experience (e.g., product management, operations strategy, logistics/supply chain, consulting, or startup experience). Understand marketplace dynamics, logistics systems, or API-driven platforms. Communicate clearly and work cross-functionally with technical and non-technical teams. Are scrappy, resourceful, and eager to build from 0 to 1—quickly. Enjoy solving real-world operations problems through systems and software. Bonus: Experience with delivery tech (e.g., route optimization, dispatching, fleet management), or a background in CS/engineering. ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem-solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

What you'll be doing The Creative Project Manager plays a pivotal role in the successful delivery of creative projects, acting as the central point of coordination between internal teams, clients, and production partners. This role ensures projects move smoothly from briefing to delivery by managing workflows, resources, and timelines with precision. The ideal candidate will bring strong organisational skills, clear communication, and a proactive approach to balancing creative excellence with commercial realities. • Own and manage creative projects end-to-end, from brief intake and concept development through production, delivery, and post-event wrap-up, • Partner with creative directors, designers, producers, and strategists to translate client briefs into clear creative plans, timelines, and deliverables, • Act as the primary point of contact between the Creative Studio, internal teams, and client services to ensure alignment and smooth communication, • Build and maintain detailed project schedules, budgets, scopes, and resourcing plans across multiple concurrent events and campaigns, • Facilitate creative kick-offs, status meetings, reviews, and approvals to keep work on track and moving forward, • Ensure creative deliverables meet brand standards, client expectations, and production requirements, • Coordinate with production, experiential, digital, and technical teams to ensure creative concepts are executable at scale, • Oversee change management, including scope adjustments, timeline shifts, and budget impacts, • Maintain clear documentation, including briefs, decks, timelines, and post-event reports, • Support post-event evaluations by gathering feedback, assessing creative performance, and identifying opportunities for improvement, • Contribute to process improvement initiatives to enhance efficiency, collaboration, and creative quality within the studio What you will bring • Strong leadership and relationship-building skills., • Exceptional attention to detail and organisational capability., • Proactive, solutions-focused mindset., • Clear communicator with an ability to translate complexity into clarity., • Confident in managing multiple projects and teams under tight deadlines. Skills / Experience • Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience). • Familiarity with tools like Monday.com, Asana, Smartsheet, or similar project platforms., • Proven experience in creative project management within a fast-paced agency or similar environment. • Experience coordinating multidisciplinary creative teams., • Solid understanding of creative and production workflows., • Comfortable working with budgets, scopes, and resource planning Why you'll love working here • Strong leadership and relationship-building skills., • Exceptional attention to detail and organisational capability., • Proactive, solutions-focused mindset., • Clear communicator with an ability to translate complexity into clarity., • Confident in managing multiple projects and teams under tight deadlines. Skills / Experience • Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience). • Familiarity with tools like Monday.com, Asana, Smartsheet, or similar project platforms., • Proven experience in creative project management within a fast-paced agency or similar environment. • Experience coordinating multidisciplinary creative teams., • Solid understanding of creative and production workflows., • Comfortable working with budgets, scopes, and resource planning About us We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. Our Commitment We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Company Overview IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed, cloud-based connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving - Safer. Smarter. Greener. Job Description The Senior Platform Engineer is a technical leader responsible for designing, operating, and continuously improving the AWS serverless data platform. This role sits at the intersection of infrastructure, software engineering, and developer experience — owning the reliability and scalability of the platform while actively enabling product and data engineering teams to build and ship confidently. Key Responsibilities Platform Tooling & Self Service • Design and maintain self-service tooling, templates, and scaffolding that allow engineers to provision and deploy serverless resources independently., • Own and evolve internal developer platform (IDP) capabilities — including CI/CD pipeline templates, Infrastructure as Code (IaC) modules, and reusable Lambda/Step Functions patterns., • Reduce cognitive overhead for engineers by abstracting platform complexity behind well-documented, opinionated interfaces., • Partner with engineering teams to gather feedback and continuously improve the developer experience. Engineering Standards & Technical Documentation • Produce and maintain high-quality technical documentation, runbooks, and architectural decision records (ADRs) for the platform., • Define and evangelise engineering standards for serverless development, including naming conventions, logging patterns, error handling, and observability., • Lead or contribute to internal tech talks, workshops, and onboarding programmes to upskill engineers on platform capabilities. Collaboration & Stakeholder Engagement • Act as a trusted technical partner to product and data engineering squads, embedding platform expertise into delivery teams as needed., • Define clear SLAs and SLOs for platform services and communicate them to consuming teams., • Triage and resolve platform-related blockers rapidly, prioritising unblocking engineers over reactive maintenance work. Security & Compliance • Ensure platform infrastructure adheres to security best practices including least-privilege IAM, encryption at rest and in transit, and secrets management., • Collaborate with security and compliance stakeholders to maintain audit readiness and address vulnerabilities promptly., • Embed security considerations into platform tooling so that secure defaults are the path of least resistance for engineers. Infrastructure as Code & Delivery • Own and evolve IaC for all platform infrastructure using tools such as Terraform, AWS CDK, or CloudFormation., • Enforce GitOps and CI/CD best practices across platform delivery, ensuring changes are peer-reviewed, tested, and deployed safely., • Champion progressive delivery practices — including feature flags, canary deployments, and rollback mechanisms — across the platform. Continuous Improvement • Drive a culture of continuous improvement through regular platform reviews, blameless post-mortems, and iterative delivery., • Measure and report on engineering metrics to demonstrate and drive improvement., • Contribute to the broader engineering community through internal knowledge sharing, cross-team collaboration, and participation in guild or chapter activities. Key Requirements • WS Serverless & Cloud Architecture Deep, hands-on experience with the core serverless stack — Candidate should be able to design pipelines with cost, latency, and failure modes in mind, not just get things working. Knowledge of AWS IAM, VPC, and security patterns is equally important., • Python (Primary) & Java (Secondary) Strong Python skills are essential — not just scripting, but writing production-quality, testable, maintainable code. Candidate needs to be credible enough to review Python code written by the teams they support. Java familiarity matters for legacy pipeline work and cross-language debugging, but doesn't need to be at the same depth., • Infrastructure as Code Proficiency in Terraform is a must. Candidate should be building reusable, well-structured IaC modules — not one-off configurations — and comfortable working in a GitOps model with peer-reviewed, pipeline-deployed infrastructure., • CI/CD & Developer Platform Thinking Experience building and maintaining CI/CD pipelines The key mindset here is thinking about other engineers as your customers, and building tooling that reduces friction and cognitive load., • Observability & Operational Maturity Comfortable with CloudWatch, and ideally a third-party observability tool. They should understand SLOs and error budgets beyond the theory — and know how to design alerting that's actually actionable rather than noisy., • Communication & Developer Empathy Given the developer enablement focus, this is crucial. Candidate needs to write clear documentation, give useful feedback in code reviews, and explain complex infrastructure decisions to non-platform engineers. Strong written communication matters as much as verbal., • Security Mindset Practical knowledge of least-privilege IAM, secrets management and how to bake secure defaults into platform tooling so teams don't have to think about it. Why should you join us? • Flexible remote working options., • Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing., • 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!, • Employee Assistance Program and an enhanced maternity/paternity package, • We want to see you grow and do great things! We’re committed to your personal and professional development., • Funded training opportunities., • Auto-Enrolment Pension & Private Medical Insurance., • Cycle to Work and Car Maintenance Salary Sacrifice discounts!, • Kudos Hub - a peer-to-peer recognition system, where you can recognise others using points. These points can be collected and redeemed against a huge catalogue of rewards., • We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times! *Please note that while we accommodate a remote working environment, this hire will need to be based in the United Kingdom.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Hi, we’re PEXA!We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian?Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth:We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness:We care about your holistic wellbeing Your work/life blend:We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. As a Senior Business Consultant you will leverage deep industry expertise in financial services - particularly mortgage lending or conveyancing; and digital transformation - to lead complex customer engagements from pre‑sales discovery through to go‑live and ongoing optimisation. You will play a pivotal role in shaping how our customers (inc. partners) adopt the PEXA platform and broader group services, ensuring alignment to both their transformation agendas and PEXA’s strategic direction. Operating as a trusted advisor, you will frequently represent PEXA to senior customer stakeholders, industry partners and at external events. You will also act as an internal leader, continuously driving excellence in our frameworks, methodologies and collateral, ensuring they remain fit for scale. Your responsibilities begin well before a project formally commences during pre‑sales where you will:· Lead discovery and scoping engagements with C‑suite and senior business and operational stakeholders.· Deliver compelling, insight‑driven product demonstrations.· Work with the PEXA Customer and Product teams to create business cases and value propositions that align with customer needs. As customer programmes progress, you will:· Define and lead detailed solution design activities.· Help customers to create seamless and robust solutions, shaping customer operating models as needed, to maximise value realisation from PEXA adoption.· Provide delivery assurance by acting as the senior liaison between customer stakeholders and internal teams to navigate complex transformation journeys. Post go‑live, you will:· Drive continuous improvement and benefits realisation by working with customers to align their roadmap with that of the PEXA platform.· Influence PEXA’s product direction through insight‑driven feedback, ensuring that we continue to meet the needs of the market, delighting our users and the end consumer. • Own end-to-end consulting engagements with customers, ensuring exceptional quality and strategic alignment of PEXA services throughout., • Drive pre-sales engagements with customers, including leading senior-level product demonstrations, leading customer scoping and discovery workshops, and supporting value modelling and business case creation., • Lead detailed design workshops to understand customer processes and operating models, ensuring PEXA-enabled solutions are robust, scalable and aligned to a customer’s strategic goals., • Champion the definition, continuous improvement and governance of scalable implementation frameworks across scope, design, test and readiness phases activities., • Provide delivery assurance throughout customer engagements by working with the Client Delivery Management function to identify and effectively manage risks and dependencies., • Work closely with our Product team to highlight the current and future needs of our customers and to help shape ongoing product roadmap accordingly., • Ensure consistent, high-quality scope and design output from customer engagements to support development of customer roadmap plans as well as internal knowledge sharing activities across the wider PEXA teams (inc. Customer Success, Operations and RUN)., • Create strong, trust-based relationships with customers who rely on us as a ‘partner’ rather than a vendor., • Mentor and support more junior team members, as well as potentially leading cross-disciplinary teams as PEXA scales its UK operation., • 10+ years in the UK property industry, preferably within mortgage lending or conveyancing, • 10+ years in consultancy or advisory roles within complex transformation programmes, • Proven record in designing and delivering large-scale digital and operational transformation initiatives, • Strong background working across Agile and Waterfall delivery methodologies, • Demonstrable experience leading cross-functional teams (even without formal line management responsibility), • Significant pre-sales experience in shaping solutions, creating business cases and influencing senior stakeholders, • Very strong experience across full lifecycle of a product, including product delivery, customer implementation and product support, • Experience collaborating with international teams across multiple time zones preferable, • Exceptional communication skills (written, verbal and visual) with an exceptional attention to detail., • Very strong interpersonal skills with the ability to develop effective relationships and influence decisions at all levels both within PEXA and with our customers., • Able to navigate ambiguity and drive clarity in a complex and fast-paced environment., • Strategic thinker with strong analytical and problem-solving abilities., • Excellent organisational and time management skills, with the ability to effectively manage multiple competing priorities to meet strict deadlines., • Demonstrable ability to take a ‘customer first’ approach and deliver measurable value., • Highly self-motivated with a high level of personal integrity, resilience and professional maturity., • Comfortable representing PEXA publicly and engaging confidently with industry bodies.£80,000 - £95,000 a yearSounds like you?We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks:The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [_]. GDPR ComplianceDigital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

\n This vacancy is only available to employees of Cardiff Council including Cardiff Works and Agency Workers currently engaged with the Council. \n This is an exciting opportunity to join a supportive HR team, delivering exceptional people services, fostering a positive culture and ensuring compliance with best practice and employment law. Cardiff Council employs over 15,000 people and delivers more than 700 services to a diverse population of 362,000 residents. You’ll be part of a forward‑thinking organisation with a strong commitment to people, culture, and continuous improvement. About the job\n There are three People Partner post opportunities available, one of which has been designated as Welsh Essential. \n Applicants for the Welsh Essential post must be able to demonstrate proficiency in the Welsh language in accordance with the requirements set out in the attached Description of Welsh Skills and Ability document. \n Reporting to the Senior People Partner, you will be part of a team providing a high‑quality HR People Partner service for Schools and Corporate Education services. This includes delivering expert advice on complex HR matters such as restructures, employment tribunal casework, escalated employee relations issues and TUPE. You will also support the delivery of wider HR projects and initiatives. \n Working in partnership with leaders, stakeholders and HR colleagues, you will help to shape and implement HR plans and solutions aligned to organisational priorities. Building strong, collaborative relationships with recognised trade unions, Governing Bodies and stakeholders will be a key part of the role. What We Are Looking For From You\n You will be an experienced HR professional who can operate confidently both operationally and strategically within a large and complex organisation. You will have experience of working with Senior Managers and trade unions along with knowledge of employment law, HR policies and procedures and implementing best practice. \n A confident communicator, you will build effective professional relationships quickly and be able to navigate complex issues with clarity, sound judgement and a solutions‑focused approach. \n Closing Date: 27 July 2026 \n #J-18808-Ljbffr

\n This vacancy is only available to employees of Cardiff Council including Cardiff Works and Agency Workers currently engaged with the Council. \n This is an exciting opportunity to join a supportive HR team, delivering exceptional people services, fostering a positive culture and ensuring compliance with best practice and employment law. Cardiff Council employs over 15,000 people and delivers more than 700 services to a diverse population of 362,000 residents. You’ll be part of a forward‑thinking organisation with a strong commitment to people, culture, and continuous improvement. About the job\n There are three People Partner post opportunities available, one of which has been designated as Welsh Essential. \n Applicants for the Welsh Essential post must be able to demonstrate proficiency in the Welsh language in accordance with the requirements set out in the attached Description of Welsh Skills and Ability document. \n Reporting to the Senior People Partner, you will be part of a team providing a high‑quality HR People Partner service for Schools and Corporate Education services. This includes delivering expert advice on complex HR matters such as restructures, employment tribunal casework, escalated employee relations issues and TUPE. You will also support the delivery of wider HR projects and initiatives. \n Working in partnership with leaders, stakeholders and HR colleagues, you will help to shape and implement HR plans and solutions aligned to organisational priorities. Building strong, collaborative relationships with recognised trade unions, Governing Bodies and stakeholders will be a key part of the role. What We Are Looking For From You\n You will be an experienced HR professional who can operate confidently both operationally and strategically within a large and complex organisation. You will have experience of working with Senior Managers and trade unions along with knowledge of employment law, HR policies and procedures and implementing best practice. \n A confident communicator, you will build effective professional relationships quickly and be able to navigate complex issues with clarity, sound judgement and a solutions‑focused approach. \n Closing Date: 27 July 2026 \n #J-18808-Ljbffr

Structural Engineer Cardiff 28271 Up to £55,000 We are recruiting on behalf of a successful, employee-owned company for a Senior Structural Engineer to join their growing team in Cardiff. This is an excellent opportunity for a commercially aware and technically strong engineer looking to take the lead on a variety of challenging projects across multiple sectors, while playing a key role in mentoring junior engineers and contributing to the continued success of the business. Shift: 9am-5pm Mon-Fri, Flexible working hours Salary & Benefits: A salary up to £55,000 Employee profit share scheme Opportunity to work on a diverse range of award-winning projects Friendly and collaborative working environment Convenient Cardiff city-centre locationRoles & Responsibilities: Act as the technical lead on projects of varying size and complexity Prepare structural design calculations, drawings, specifications and reports Coordinate designs with technicians and multidisciplinary engineering teams Attend client meetings and undertake structural surveys Collaborate with clients, architects, contractors and other stakeholders throughout project delivery Review and check engineering designs, calculations and drawings Supervise and mentor Graduate Engineers within the team Assist with commercial and project management activities Ensure compliance with current design standards and regulationsKnowledge, Skills & Experience: Bachelor's or Master's degree in Civil or Structural Engineering Chartered Engineer status (MICE/MIStructE) or nearing Chartership Minimum 5 years' post-graduate experience within a structural engineering background Experience designing steel, reinforced concrete, masonry and timber structures Good knowledge of Eurocodes and UK design standards Proficiency with Tekla Structural Designer and TEDDS Good understanding of CDM Regulations 2015 INDENM If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Head of Programmes - Specialist SEND Post-16 Education Location: Cardiff (Multi-Site) Salary: £44,000 - £48,000 FTE (£37,000 - £42,000 Actual Salary) Contract: Full Time | Permanent | Term Time Only (41 Weeks) A specialist Post-16 education provider is seeking an experienced and passionate Head of Programmes to lead the delivery of high-quality education and support across multiple specialist college campuses. This is an exciting opportunity for an established education leader who is committed to improving outcomes for young people with SEND and EHCPs while driving excellence in curriculum delivery, safeguarding, quality assurance, and student experience. The successful candidate will provide both strategic and operational leadership, ensuring programmes are delivered consistently, compliantly, and in line with the organisation's vision for inclusive education. The Role The Head of Programmes will oversee the leadership and development of specialist Post-16 study programmes across multiple campuses, ensuring high standards of teaching, learning, safeguarding, SEND provision, and student progression. Working closely with senior leaders, curriculum teams, families, Local Authorities, and external partners, the postholder will drive quality improvement, staff development, and positive student outcomes across all areas of provision. This role combines curriculum leadership, SEND management, safeguarding responsibility, operational oversight, and multi-site leadership within a growing specialist education organisation. Key Responsibilities Lead the strategic and operational delivery of Post-16 study programmes across multiple campuses Ensure high-quality teaching, learning, and student outcomes across all provisions Lead SEND provision, EHCP implementation, Annual Reviews, and student progression planning Act as Designated Safeguarding Lead (DSL) and Deputy DSL across the wider organisation Monitor curriculum quality, attendance, destinations, engagement, and achievement Drive continuous improvement through effective use of data, quality assurance, and self-assessment Lead and develop multidisciplinary teams through coaching, mentoring, and performance management Maintain Ofsted readiness and ensure compliance with DfE funding requirements and SEND legislation Develop relationships with employers, cultural partners, Local Authorities, and external stakeholders Oversee Supported Internship provision and employer engagement opportunities Ensure exceptional student experiences across all campuses The Ideal Candidate Teaching qualification (PGCE, Cert Ed or equivalent) Significant experience within Post-16, SEND, Further Education, or specialist provision Proven leadership experience managing educational teams Strong knowledge of EHCP processes, SEND legislation, and Preparation for Adulthood pathways Experience leading safeguarding and student wellbeing initiatives Understanding of Ofsted requirements and quality improvement frameworks Experience using data to drive student outcomes and programme performance Excellent leadership, communication, and stakeholder management skills Desirable Experience DSL experience Management qualification or leadership training Experience supporting Ofsted inspections Experience within Supported Internship programmes Experience within creative, cultural, or alternative education settings SEND qualification What's on Offer Permanent term-time opportunity Competitive leadership salary package Multi-site leadership responsibility Ongoing CPD and career progression opportunities Supportive and values-driven leadership team Opportunity to shape and influence specialist Post-16 provision Chance to make a lasting impact on the lives of young people with SENDThis role would suit an experienced Head of Curriculum, Curriculum Manager, SEND Manager, Head of Learning Support, Inclusion Manager, Programme Manager, or senior educational leader looking to progress within specialist Post-16 education. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Job description - Civil Engineer The ideal candidate is a talented and ambitious individual who can help provide the Civil Engineering output for a wide range of interesting building and infrastructure projects. On offer is a competitive package and the opportunity to progress to a leadership role within the business. Responsibilities ·Undertake and oversee the production of technically sound engineering solutions, including calculations, drawings, specifications and reports ·Design of sustainable drainage solutions, including the preparation and management of SAB applications ·Submission of sectional agreements ·Check output from technicians and junior colleagues ·Coordinate designs with colleagues and wider project team ·Attend meetings and undertake surveys ·Collaborate with clients, designers and building contractors throughout the design and construction process ·Play an integral role in the management and delivery of projects Requirements ·Master's or bachelor's degree (or equivalent) in Civil Engineering (or other appropriate subject) ·Ideally Chartered or nearly Chartered status ·Comprehensive knowledge of below ground drainage design, including drainage strategies, SAB applications, SuDS features and external works ·Good working knowledge and experience of using AutoCAD, Civil 3D/Site 3D, TEDDS and Causeway Flow/Microdrainage ·Ensure compliance with all relevant technical standards ·Ability to prepare technical reports ·Demonstration of innovation and problem-solving skills ·Experience of managing multidisciplinary projects ·Minimum 5 years' post graduate experience (desirable) ·Willingness to help mentor early career colleagues desirable (but not essential) ·Commercial ability desirable (but not essential), including the production of tenders, fee proposals and wider business development ·Excellent written and verbal communication skills ·Help promote a culture of best practice (including technical, H&S and sustainable design) ·In depth knowledge of the role of the designer in relation to the CDM Regulations 2015 The Company ·They are a highly successful, 100% employee-owned engineering consultancy ·They offer the opportunity to work on a variety of private and public sector projects ·Opportunities for future career progression ·The office is situated in a convenient location close to the Cardiff city centre ·A sociable and friendly working environment ·They operate an income tax free employee profit share bonus scheme ·Contributory pension scheme ·Professional membership fees covered ·They offer both ICE and IStructE Mentor Support, providing guidance and support to help you achieve your professional development goals

Job Title: Retail Designer Location: Cardiff Salary: £35-42,000+ DOE About the company: An established multidisciplinary design consultancy is looking to appoint an experienced Retail Designer to join its Cardiff studio. Renowned for delivering high-quality architectural and retail design solutions across the UK, the practice works with a diverse portfolio of retail clients on new build, refurbishment, and rollout projects. This is an excellent opportunity to join a collaborative and forward-thinking team, taking ownership of multiple projects in a fast-paced environment while contributing to innovative design solutions from concept through to completion. Benefits Competitive salary Hybrid working opportunities Career progression within a growing multidisciplinary consultancy Ongoing training and professional development Exposure to a varied portfolio of retail projects Supportive and collaborative working environment Opportunity to travel across the UK for project and site involvementDaily Duties Produce high-quality technical retail designs using AutoCAD. Develop detailed drawing packages for new build, refurbishment, and rollout projects. Manage multiple projects simultaneously, ensuring deadlines and budgets are achieved. Act as the main point of contact for clients, providing clear and professional communication throughout the project lifecycle. Present design proposals to clients and project stakeholders. Carry out site surveys and attend project meetings across the UK. Coordinate with architects, consultants, contractors, and project managers to ensure successful project delivery. Monitor project progress, identifying risks and escalating issues where appropriate. Ensure all designs comply with current building regulations and industry standards. Contribute to continuous improvements in design processes and studio workflows. Maintain accurate project documentation and uphold client confidentiality. Support a collaborative studio culture and contribute to successful project delivery.Ideal Candidate Degree qualified in Architecture, Architectural Technology, Interior Design, or a related discipline. Substantial years' post-qualification experience within a retail design or architectural environment. Highly proficient in AutoCAD with strong technical drawing experience. Experience delivering retail fit-out, refurbishment or rollout projects. Good understanding of construction methods, materials, and MEP coordination. Able to interpret technical drawings, specifications, and client briefs with confidence. Experience working with multidisciplinary design teams and external consultants. Strong organisational skills with the ability to manage multiple projects. Excellent communication and presentation skills. Proactive, detail-oriented, and able to work independently. Competent in Microsoft Office. Excellent written and spoken English. Full UK driving licence with no penalty points. Willingness to travel across the UK to undertake site surveys and project visits. To apply, please contact KAZ on (phone number removed) OR alternatively, send your updated CV and Portfolio across to I hope to hear from you soon

This role will be instrumental in guiding our clients towards achieving their business objectives by leveraging effective HR practices and providing responsive accurate HR advice and support to Clover HR clients on allHR related issues. The HR Business Partner will manage a designated portfolio of client accounts, ensuring the effective and timely delivery of client requirements. Role and Responsibilities Service Delivery: · Provide expert HR advice and support to clients on a wide range of HR issues, including employee relations, performance management, and policy implementation. · Respond to client’s HR advice requirements in a timely manner, both over the phone and by email. · Assist in the development and execution of HR strategies, alongside Lead HRBPs, that align with client business objectives. · Provide HR support at client’s premises from time to time, sometimes at short notice. · Provide expert HR advice and consultation to clients, helping them navigate complex HR challenges and optimise their workforce. · Carry out new client health check meetings, and support with client service queries. · Provide relevant monthly updates for client activity and ensure the client relationship management system (HubSpot) is updated. · Contribute towards the HR strategic agenda within the client base, building relationships with stakeholders. · Contribute suitable material for client and prospect employment law updates/ delivering training in accordance with the marketing and client relationship strategies of the business. · Proactively manage the client contract identifying trends and patterns and making recommendations to Senior Management Team. · Support on other client accounts, if required, providing coverage for annual leave as required. · Lead on consultancy (one off) projects · Attend client site and remote meeting as required by the Lead HRBP and clients. · Deputise for Lead HRBP as appropriate. Commercial: · Support and assist with prospective client tenders as required by the commercial team. · Identify the need for and upsell additional services within the client base. · Represent the Company at networking and promotional events. General: · To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities. · Keep up to date with the employment legislation. · To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses. · To undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy. · To act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public. Attend and lead in external exhibitions and networking events. Success Metrics in Role · Retention and client renewal. · Customer Satisfaction. Attributes, Experience and Qualifications · Demonstrable experience within HR, preferably within an HR services or consultancy firm. · Bachelor’s degree. · CIPD Level 7 qualification. · Membership of the CIPD – ideally MCIPD or above. · Excellent communication, interpersonal, and problem-solving skills. · Strong business acumen, strategic thinking, and the ability to influence and build relationships at all levels of an organisation. · Strong knowledge of UK employment laws and regulations. · Experience in providing HR support to a diverse client base. · Excellent communication and interpersonal skills. · Proven ability to mentor and develop junior HR professionals. · Strong analytical and problem-solving skills. · Proficiency in HR software and Microsoft Office Suite. · High level of professionalism and integrity. · Ability to work independently and as part of a team. · Strong organisational skills with attention to detail. · Proactive and results-oriented approach. · Adaptability and openness to change

Assistant Head of Programmes - Specialist SEND Post-16 Education Location: Cardiff Salary: £40,000 FTE (£33,231 Actual Salary) Contract: Full Time | Permanent | Term Time Only (39 Weeks) A specialist Post-16 education provider is seeking a dedicated and ambitious Assistant Head of Programmes to support the delivery of high-quality education and student support across its specialist college provision. This is an excellent opportunity for an aspiring or established middle leader looking to further develop their leadership career within SEND, Further Education, and specialist Post-16 provision. The successful candidate will support curriculum delivery, safeguarding, student outcomes, quality assurance, and team development while helping create an outstanding learning experience for young people with SEND and EHCPs. The Role The Assistant Head of Programmes will work closely with the Head of Programmes to support the operational management and day-to-day delivery of specialist study programmes. The role focuses on student progress, SEND support, safeguarding, curriculum implementation, team coordination, and quality assurance, ensuring learners receive the highest standards of support and education. This is a highly rewarding opportunity for an education professional passionate about improving outcomes for vulnerable young people. Key Responsibilities Support the delivery and coordination of specialist Post-16 study programmes Monitor student attendance, engagement, progress, and destinations Assist with curriculum planning, implementation, and quality assurance activities Support SEND provision, EHCP implementation, ILPs, and Annual Reviews Act as Deputy Safeguarding Lead and support student wellbeing initiatives Lead on day-to-day operational matters and support educational teams Contribute to staff development, coaching, and performance support Promote inclusive, trauma-informed, and neuro-affirming practice Support employer engagement, Supported Internships, and work placement opportunities Ensure accurate use of MIS systems and compliance processes Build positive relationships with students, families, Local Authorities, and external professionals The Ideal Candidate Teaching qualification (PGCE, Cert Ed or equivalent) Experience working with learners with SEND and EHCPs Background within Further Education, Post-16, specialist education, or alternative provision Experience leading or supporting educational teams Strong understanding of safeguarding responsibilities and student wellbeing Knowledge of SEND Code of Practice and Preparation for Adulthood pathways Excellent organisational, communication, and relationship-building skills Passion for supporting young people to achieve positive outcomes Desirable Experience Experience within specialist SEND provision Experience supporting Ofsted inspections SEND qualification Management qualification or leadership training Experience within Supported Internship programmes Experience within creative, cultural, or alternative education settings What's on Offer Permanent term-time opportunity Excellent leadership development opportunities Supportive and collaborative working environment Ongoing CPD and progression pathways Opportunity to work within a growing specialist education organisation Chance to make a genuine difference to the lives of young people with SENDThis role would suit an experienced Curriculum Lead, Programme Lead, SENCO, SEND Lead, Inclusion Manager, Learning Support Manager, Quality Lead, Progression Manager, or aspiring senior leader looking to progress within specialist Post-16 education. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.