Who are you? This role would be perfect for you, if you have a good understanding of how the cleaning industry works with a high level of experience and exposure to working practices, reporting, planning, and logistics. You will have had firsthand experience with cleaning, communicating with multiple teams across different sites, and had full ownership of quality assurance for both scheduled tasks and priority client requests. You will be able to demonstrate thorough critical thinking skills considering both the finer details and the bigger picture. On a more personal level, you will love working evenings and be flexible with finishing time. Working patterns do not have to consist of 5 days a week (Monday - Friday) - we are more than happy to accomodate any number of evenings. Work life balance is important to us. What we're looking for Essential criteria 1. Senior experience in cleaning / facilities management company (2 years). 2. Excellent communications skills, both written and verbal (English & Spanish). 3. Natural ability to adapt to the needs of team members to get the best outcome. 4. Ability to demonstrate fantastic problem-solving skills and take initiative, ensuring that long terms solutions are sought, and learnings are shared. 5. Have a passion for consistently producing exceptional results, with exceptional diligence. 6. Strong leadership style, encouraging the right working practices, and holding people accountable. 7. Tech savvy and proficient with operating systems such as Microsoft and iOS. Confident with technology and able to help colleagues when they struggle with using technology / our app during the course of their work. 8. The ability to combine an eye for detail with an eye for the bigger picture. 9. Naturally high standards, both in cleaning, but also in presentation. Desirable criteria - Driving Licence permitted in the UK. - First aid trained. - Health and safety knowledge. - Ability to adapt unexpectedly and work well under pressure. - Enjoys looking for improvements and providing valuable feedback. What's in it for you? o Workplace Pension o TfL Travelcard zones 1 – home zone* o Car / travel allowance* o EAP – Confidential support services for personal wellbeing, with opportunity for counselling, legal advice and professional coaching. o Wellbeing App Access o CPD course access o Access to 100’s of discounts for retailers including Myprotein, Ego, Boots, Jacamo. If you are enthusiastic about going the extra mile, love a flexible evening schedule and are ready to make a difference, we want to hear from you! *Upon assessment of tasks, and successful completion of probation
Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
Entry Level CNC Machine Operator We are a London based hand-made quality custom LED neon sign company. At Planet Neon, we are dedicated to providing the highest quality products that will transform any Home, Venue and Business. We pride ourselves on unparalleled customer service & after-sales care that will ensure that every customer completes their purchase with absolute certainty and trust in Planet Neon. We thrive on excellence and always look to the future when adding new lines to our ranges so that you can feel comfortable knowing that we have gone huge distances to ensure that your space will be modern and stand out. With a variety of colours and sizes of our LED Neon Signs, we would like to invite you to open your mind and your home to the stylish enhancements that Planet Neon has to offer. In a world surrounded by intelligent technology, we provide LED Signs that can be remotely operated. - Job Description - Using the CNC machine - Operating industrial machinery, which can include a hydraulic press, grinder, borer. - Loading and unloading 8mm and 10mm Acrylic Sheets to carve Signs. - Fitting the right tools to active machines. - Performing proper set-up and calibration procedures for all equipment and accessories. - Setting tolerance levels and cutting speeds. - Translates the requirements of detailed part drawings into measurements for production. - Inspecting workflows to ensure that technical and quality standards are met. - Devising a work plan to efficiently carry out daily machining. Skills Required - Basic knowledge of CNC machinery operation or a strong interest in learning CNC skills (training will be provided). - Ability to read CAD files (training will be provided). - Strong attention to detail and commitment to producing high-quality work. - Ability to work collaboratively in a team-oriented environment. - Basic computer skills and a willingness to learn CNC software (CAD) - Good problem-solving skills and ability to troubleshoot basic machine issues. Qualifications: - No prior CNC experience required, but a background in design, engineering, or carpentry is a plus. - Technical or vocational training in manufacturing, engineering, or a related field is desirable but not essential. - GCSEs or equivalent qualification in Maths, Design Technology, or Engineering are beneficial. What We Offer: - Full training and development on CNC operations and manufacturing processes. - Opportunity to work on exciting, high-profile projects for global brands. - A supportive and creative work environment with room for growth. - Competitive salary and benefits package.
About Us Our Client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. ** Department** The in-house Food and Beverage team are at the heart of Our Client, embodying and showcasing the firm's values to employees and clients, in both the staff restaurant and in the Hospitality function which consists of the client dining and meeting rooms. This is achieved through the provision of delicious, nutritious food, made in-house, that has sustainability as it's guiding principle. Coupled with exceptional service and events that are people focused, personalised and full of warmth. Central to the success and development of the team are the close relationships we build with people across the business, as well as clients. ** The Role** The Chef de Partie is a key part of our highly motivated team, responsible for supporting the Head Chefs and Sous Chefs in the day-to-day running of both the Hospitality and main kitchens, making sure everything is ready and in place for service. They are proactive and engaged in learning about the department and the business, and how their role fits into both. ** Key Responsibilities** · Adopt a positive, can-do mindset in your behavior and activities every day, helping to creative a positive culture. · Support the Head Chefs and Sous Chefs throughout the day, taking responsibility for generating and then following a detailed prep list, and communicating re progress. · Confident working on menu plans; open to learning more about how different menus work across the business. Brings creativity, a willingness to learn and engagement with the wider industry, all of which influences menu creation. · Responsible for Partners' buffet lunch, and able to lead a function in the evening. · Ensure compliance with all Food Safety monitoring, take an active role in helping manage our Safer Food Better Business system. Good at monitoring allergen compliance, and reporting back any problems · Common sense and proactive approach to problem solving ** Key Stakeholders** · F&B General Manager · Executive Chef, Head Chef, Sous Chef · Internal and External Clients ** Personal Specification – Experience, Knowledge & Skills** · 3-4 years chef experience · Strong teamwork ethos and a willingness to learn more about working effectively in a team. · Keen to learn and progress, proactive in learning more about the department and the business, as well as furthering their cooking skills. · Reliable and punctual, with a strong sense of responsibility · Strong communication skills, written and verbal.
Job Specification: Software Testing Engineer (Java, Spring Boot, RESTful APIs) Job Title: Software Testing Engineer Location: Remote/Hybrid London (Occasional) Department: Quality Assurance / Software Testing Reports To: QA Lead / Engineering Manager Preferable for candiates to hold SC and NPPV3 Clearances at the time of application. Job Overview: We are looking for a detail-oriented and highly motivated Software Testing Engineer with experience in testing Java-based applications, particularly those built using Spring Boot and RESTful APIs. The candidate will be responsible for designing, developing, and executing manual and automated tests to ensure product quality. A strong understanding of RESTful services and backend testing will be crucial for this role, alongside experience in using relevant testing frameworks and tools. Key Responsibilities: Test Planning & Strategy: Analyze business and technical requirements to identify and define testing needs. Develop and maintain comprehensive test plans, test cases, and test scripts for new and existing features. Collaborate with product owners, developers, and other stakeholders to ensure a clear understanding of project scope and deliverables. Test Execution: Perform functional, regression, and performance testing of Java-based applications, including backend services built with Spring Boot. Test RESTful APIs, validating both request/response payloads, headers, and ensuring correct status codes. Validate integration points between services and external APIs. Automation Testing: Develop and execute automated test scripts using appropriate tools (e.g., Selenium, JUnit, TestNG). Build automated tests for RESTful APIs using tools like Postman, Rest-Assured, or equivalent. Maintain and extend existing automation frameworks to increase test coverage. Defect Management: Identify, report, and track software defects in defect management systems (e.g., Jira, Bugzilla). Work closely with the development team to troubleshoot and resolve issues. Ensure that defects are fixed and verified before releases. Performance & Load Testing: Conduct performance and load testing for critical API services using tools like JMeter, Gatling, or similar. Monitor system behavior under high load conditions to ensure stability and scalability. CI/CD & Deployment: Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI) to ensure continuous testing. Ensure tests are triggered and executed on each code commit or build. Documentation & Reporting: Document test results, log defects, and provide detailed status reports to stakeholders. Create detailed and clear documentation for all automated test suites. Skills & Qualifications: Required: Education: Bachelor’s Degree in Computer Science, Engineering, or a related field. Experience: Hands-on experience testing Java applications and Spring Boot services. Proven experience testing RESTful APIs (manual and automated). Technical Skills: Strong knowledge of Java and experience working with Spring Boot applications. Proficiency in testing RESTful services, understanding of HTTP methods, and JSON/XML. Experience with automation frameworks like Selenium, TestNG, JUnit, or similar. Familiarity with REST API testing tools (e.g., Postman, Rest-Assured). Experience with performance testing tools (e.g., JMeter, Gatling). Knowledge of version control systems like Git. Understanding of CI/CD pipelines (e.g., Jenkins, GitLab CI). Soft Skills: Strong analytical and problem-solving abilities. Attention to detail and ability to work independently or as part of a team. Excellent verbal and written communication skills. Preferred: Compuer Science/Software Engineering University Degree with Minimum of 2.1 or preferably 1st Class Experience in Agile/Scrum environments. Familiarity with containerization tools (e.g., Docker) and cloud platforms (AWS, Azure). Knowledge of microservices architecture and testing within distributed systems. Familiarity with performance monitoring and APM tools like New Relic or Datadog. Key Competencies: Automation Mindset: Ability to continuously improve testing coverage through automation. Collaboration: Work closely with development, product, and operations teams. Adaptability: Able to adjust to a fast-paced, ever-changing environment. Detail-Oriented: Precision in reporting defects and ensuring product quality.
property maintenance and renovation services across East London. We specialise in delivering high-quality repairs, maintenance, and renovation projects to residential and clients. As we continue to grow, we are seeking a skilled and versatile Multi Trader to join our organisation We are looking for a motivated and experienced Multi Trader to work on a variety of maintenance and renovation projects. The ideal candidate will possess multiple trade skills and will be responsible for carrying out tasks in carpentry, plumbing, tiling, plastering, painting, and decorating, among others. The role requires someone who can deliver high standards of workmanship, work independently, and manage tasks efficiently. Perform a variety of construction and maintenance tasks including, but not limited to:Carpentry (e.g., door hanging, skirting boards, and partition walls) Plumbing (e.g., fixing leaks, fitting kitchens/bathrooms) Tiling (floors, walls, splashbacks) Plastering and patching up walls Painting and decorating Basic electrical work (e.g., light fittings, sockets) Work on both reactive and planned maintenance jobs for residential and commercial properties Ensure all work is carried out to the highest standards and in compliance with health and safety regulations Communicate with customers and provide excellent service at all times Collaborate with other trades and team members as necessary to complete jobs efficiently Maintain accurate records of work completed and materials used Report progress to supervisors or the project manager as required Be responsible for the upkeep and maintenance of company-provided tools and equipment Key Requirements: Proven experience as a Multi Trader or similar role in construction or property maintenance Proficiency in a variety of trades such as carpentry, plumbing, plastering, tiling, and decorating Ability to work independently and manage multiple tasks effectively Good problem-solving skills and attention to detail Full UK driving licence (essential) CSCS card (preferred but not essential) Excellent communication and customer service skills Ability to work flexibly and adapt to different types of jobs Own tools preferred (company can supply if necessary).
We are looking for a dedicated Accounts Manager to join our growing team. As a crucial part of our finance department, the Accounts Manager will play a vital role in ensuring the smooth financial operation of the company, managing key client accounts, and driving financial planning and strategies. Key Responsibilities: 1. Oversee daily accounting operations and accounting functions including accounts payable, accounts receivable, general ledger and reconciliations. Ensure accurate financial reporting and compliance with regulations. 2. Ensure accurate and timely financial reporting, including monthly, quarterly, and annual reports. 3. Prepare and manage budgets, forecasts, and management accounts. 4. Act as the primary contact for client accounts, ensuring smooth invoicing, collections, and relationship management. 5. Ensure adherence to financial regulations and implement internal controls to minimize risks. 6. Lead, mentor, and develop the finance team, fostering continuous improvement and operational efficiency. 7. Develop financial strategies to drive growth, analyse trends, and provide insights to support decision-making. 8. Prepare and present financial reports, offering detailed analysis to guide senior management in business planning. Qualifications and Skills: 1. Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent certification is preferred. 2. Proven experience (8+ years) in accounting, finance, or a similar role. 3. Strong understanding of financial regulations, compliance, and accounting principles. 4. Excellent communication and interpersonal skills to manage client relationships. 5. Proficient in accounting software Xero (preferred), Microsoft Office, particularly Excel. 6. Strong analytical and problem-solving skills with an eye for detail.
We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service
Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme Responsibilities: - Greet guests upon arrival and departure. - Show guests to their tables and provide menus. - Manage reservations, ensuring to maximize covers. - Accommodate walk-ins and take their details. - Communicate with waiters to inform them of table times. - Provide accurate wait times and monitor waiting lists. - Inform waiters of dietary requirements and special occasions. - Assist waiters in setting up tables for the next bookings. - Build guest profiles in SevenRooms. - Answer calls and address guests’ queries. - Promptly respond to email inquiries and assist guests in making reservations. - Organise large group bookings, from celebratory meals and team dinners to full hires. - Create event sheets for large bookings, ensuring dietary requirements and drinks orders are collected in advance, and distribute them to the team. - Ensure we are prepared for upcoming large bookings by collecting pre-orders and deposits. - Keep track of cancellation and no-show charges. Requirements - Experience managing reservations in a restaurant is required. - Experience with SevenRooms or OpenTable. - Excellent guest-service skills. - Strong communication skills (via phone, email, and in-person). - Exceptional organisational skills. - Ability to problem solve under pressure. - Salary £15 per hour
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
An exciting opportunity to work in the music industry in a varied role. The position will be split being office based during the week, responsible for creating written social media content, announcing artists, monitoring ticket sales, creating advances and assisting with other related tasks. Additionally some weekends you will work on site at different live music venues, as a promoter representative, running the box office, transporting, setting up back-line, stage manager and other duties. The ideal applicant will have excellent communication skills, both verbal and written, be numerate, be able to set up music equipment (drums guitars), a competent user of social media, able to work under pressure, problem solve, good typing skills, a driving licence would be an advantage.
We are looking for Front Office Supervisor Front Office Supervisors who maintain a professional working environment in Front Office departments and fulfill a variety of job functions, such as training employees and assigning tasks, solving problems, implementing procedures, providing customer service, and reporting to company managers. Opera Cloud knowledge and previous experience leading reception team in a hotel is essential.
KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: · To takes customers measurements and discusses required style and material. · To prepares individual or adapts stock pattern. · To examines fabrics or skins for flaws and prepares materials for cutting. · To arrange pattern on correct grain of fabric, marks position and cuts out garment parts with hand shears, electric knife or cutting machine. · To pins/tacks and fits garment on customer or dummy model and makes any necessary alterations. · To sews garment parts together by hand or machine, makes buttonholes and sews on fasteners and trimmings. · To makes alterations to finished garments according to customers requirements. · To shapes garment by pressing seams, pleats, etc Skills, experience, and qualification required for the role. · Proven experience as a tailor role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. Salary offered: £32,000 - £40,000 per annum (Depends on the experience). Working Hours: 37.5 hours per week
Position Overview: As a Senior Project Manager, you will oversee the end-to-end delivery of high-profile hotel fit-out projects. You’ll be responsible for ensuring all projects are delivered on time, within scope, and budget, while maintaining the highest standards of quality. This is a hands-on role that requires a results-driven leader with strong organisational and communication skills. Key Responsibilities: Lead and manage hotel fit-out projects from inception to completion. Develop, manage, and adjust project programmes to ensure timely delivery. Work closely with architects, interior designers, and contractors to achieve project goals. Oversee budget management, cost control, and resource allocation. Ensure all works are carried out in compliance with health, safety, and building regulations. Handle multiple projects simultaneously, often working to strict deadlines. Regularly communicate project status, risks, and opportunities to stakeholders. Coordinate with procurement teams to ensure timely delivery of materials and equipment. Manage and resolve project-related issues promptly to avoid delays. Oversee quality control throughout the project life cycle, ensuring client satisfaction. Requirements: Minimum of 10 years’ experience in project management, specifically in hotel fit-out or high-end interior fit-outs. Proven ability to manage projects within tight deadlines and high-pressure environments. Expertise in developing and maintaining detailed project programmes and schedules. Strong knowledge of the construction and fit-out process, especially for the hospitality sector. Excellent leadership, problem-solving, and decision-making skills. Strong communication and interpersonal skills, able to build rapport with clients and project teams. Familiarity with relevant project management tools/software (e.g., MS Project, Primavera, etc.). PMP, Prince2, or similar certification is a plus. Strong understanding of building codes, safety regulations, and industry best practices. Benefits: Competitive salary and performance bonuses. Opportunities for professional development and career growth. Working on high-profile, luxury hotel projects. Collaborative and innovative work environment. How to Apply: If you are a motivated Project Manager with a passion for delivering exceptional hotel fit-outs, we’d love to hear from you.
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We are looking for someone fun, that pays attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.
Job description Job Overview We are seeking a skilled and versatile Tradesman to join our team. The ideal candidate will possess a broad range of skills across various trades, including Plumbing, carpentry, Drainage, Roofing and electrical work. This role requires a hands-on approach to maintenance, repairs, and installations, ensuring high-quality workmanship and adherence to safety standards. Responsibilities - Execute painting jobs to enhance the aesthetic appeal and protect surfaces. - Carry out roofing repairs and installations to ensure weatherproofing. - Undertake carpentry work, including building frameworks and installing fixtures. - Fabricate components as required for various projects. - Utilise power tools and hand tools effectively and safely. - Assist with plumbing tasks as needed, ensuring proper installation and repairs. - Perform basic electrical work under supervision, adhering to safety regulations. - Maintain a clean and organised work environment at all times. Requirements - Proven experience in multiple trades such as, carpentry, masonry, plumbing, or electrical work. - Proficient in the use of both power tools and hand tools relevant to the trades. - Strong attention to detail with a commitment to delivering high-quality workmanship. - Ability to read technical drawings and specifications accurately. - Excellent problem-solving skills and the ability to work independently or as part of a team. - Valid driving licence may be required for travel between job sites. - A strong understanding of health and safety regulations in the workplace. If you are a dedicated Tradesman looking for an opportunity to showcase your skills in a dynamic environment, we encourage you to apply for this position. Job Type: Full-time Pay: £160.00-£200.00 per day Benefits: Company car Schedule: Monday to Friday Experience: Facilities maintenance: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: On the road
Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.
About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
As a Property Manager at The London Tenant, you will be responsible for overseeing the daily operations of our managed properties, ensuring they are maintained to a high standard and that our tenants' needs are met efficiently. You will be the key point of contact for both tenants and landlords, handling everything from lease inquiries to property maintenance. Key Responsibilities: - Oversee day-to-day operations of assigned properties, ensuring all aspects of property management are handled professionally and efficiently. - Maintain tenant relationships, acting as the primary point of contact for tenant queries and ensuring a high level of tenant satisfaction. - Coordinate maintenance and repairs, managing contractors and ensuring any issues are addressed promptly. - Handle leasing inquiries, including scheduling and conducting property viewings with potential tenants. - Ensure legal and regulatory compliance, staying up-to-date with rental laws and ensuring properties meet all safety and regulatory standards. - Register tenant deposits with the appropriate deposit protection schemes, ensuring compliance with legal requirements. - Respond to tenant and landlord emails in a timely and professional manner, addressing any questions or concerns. - Conduct property inspections, ensuring the condition of properties is maintained and addressing any issues that may arise. - Prepare and manage tenancy agreements, renewals, and notices in line with legal guidelines. - Monitor rent payments and handle any arrears or payment discrepancies. Qualifications & Skills: - Previous experience in property management or a related field is highly desirable. - Strong understanding of UK rental regulations and property management practices. - Excellent communication skills, both written and verbal. - Ability to manage multiple tasks effectively, with strong organizational skills. - Proficiency in property management software such as Arthur & Fixflo. - A customer-focused approach with the ability to build and maintain positive relationships. - A proactive attitude and the ability to solve problems quickly and efficiently. Benefits: - Accommodation & Salary - Opportunities for career development and growth within the company - A supportive and collaborative team environment - Flexible working hours and remote working options available If you’re passionate about property management and want to be part of a growing company where you can make a difference, we’d love to hear from you!
About Us: Palava is an exciting, forward-thinking company passionate about creativity, craftsmanship, and sustainability. We are embarking on a new venture to set up a micro-factory sewing room, just outside Northallerton, North Yorkshire, in a rural location. This is a rare opportunity to join our dynamic team and play a pivotal role in building something new from the ground up. The Role: We are looking for a motivated and experienced individual to help set up, manage, and grow our micro-factory sewing room. You will be responsible for cutting, making, and trimming high-quality garments, ensuring the production process runs smoothly and efficiently. A key part of this role will involve our commitment to sustainability. You will help ensure zero waste by using excess materials and waste from bulk production to create new products. This role is perfect for someone who thrives in a hands-on environment, can take the initiative, and has the vision to drive the project forward. As we establish this new operation, there will be plenty of opportunities for growth and development. The Role: We are looking for a motivated and experienced individual to help set up, manage, and grow our micro-factory sewing room. You will be responsible for cutting, making, and trimming high-quality garments, ensuring the production process runs smoothly and efficiently. A key part of this role will involve our commitment to sustainability. You will help ensure zero waste by using excess materials and waste from bulk production to create new products. This role is perfect for someone who thrives in a hands-on environment, can take the initiative, and has the vision to drive the project forward. As we establish this new operation, there will be plenty of opportunities for growth and development. Key Responsibilities: Help set up and manage a micro-factory sewing room from scratch. Carry out all aspects of garment production including cutting, making, and trimming. Ensure smooth workflow and production efficiency. Take initiative in problem-solving and managing day-to-day tasks. Be in charge of the fabric archive, ensuring proper organization and care of materials. Process fabric orders, managing inventory and ensuring timely fulfillment. Work alongside our dedicated warehouse team, where all orders are processed and dispatched. Use waste materials from bulk production to create new products, supporting our goal of zero waste. Collaborate with the creative team to meet production goals and deadlines. Oversee the quality control process. Maintain a clean and organized work environment. About You: You are an experienced professional in garment production with a passion for hands-on work, innovation, and sustainability. You will be a key part of launching this venture and have the skills to manage both the production process and the day-to-day operations. Requirements: Proven experience in garment production, including cutting, sewing, and trimming. Experience managing fabric inventory and processing fabric orders. Ability to work independently and take initiative. Strong organizational and time-management skills. Self-motivated, with a problem-solving mindset. Excellent attention to detail and commitment to quality. Ability to drive and access to your own transport, as the location is rural. Benefits: Flexible working hours (9:30 AM – 4:00 PM, 3 days per week, with potential for growth). Be a part of an exciting new venture with opportunities for professional growth. Creative, supportive, and collaborative work environment.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Company Overview: Located in the heart of London, our restaurant is a highly sought-after destination for celebratory occasions and food enthusiasts seeking a bespoke culinary experience. With a menu that has been designed to honour the history and heritage of our all-female kitchen team and the delectable flavours of the North and East regions of South Asia - we take pride in delivering exceptional dining experiences. We are now seeking a talented and highly skilled Restaurant Floor Manager who is fluent in either Nepali, Hindi, or Bengali to join our team! Responsibilities: ➢ Overseeing day-to-day restaurant operations, from opening to closing, ensuring smooth service flow. ➢ Leading and motivating a team of skilled servers and waitstaff, empowering them to deliver outstanding guest experiences. ➢ Collaborating with the kitchen team to maintain efficient food delivery and quality control. ➢ Engaging with customers to understand their preferences and provide personalised and exceptional service to ensure guest satisfaction. ➢ Handling reservations, seating arrangements, and customer enquiries in collaboration with our Head of Reception for large bookings and high-profile events on and off-site. ➢ Managing inventory, tracking supplies, and ensuring adherence to health and safety standards. Requirements: ➢ Previous experience in restaurant management or a supervisory position, showcasing your leadership skills. ➢ Fluent in either Nepali, Hindi, or Bengali and proficient in English for effective communication and understanding of the cultural nuances within our kitchen of homecooks and translations between Front and Back of House. ➢ A passion for hospitality, a keen eye for detail, and a genuine commitment to delivering excellence. ➢ Strong organisational abilities and the capability to thrive in a fast-paced environment. ➢ Exceptional problem-solving skills and the ability to think on your feet. ➢ Knowledge of restaurant software and point-of-sale systems would be advantageous. ➢ Must be based in London or willing to relocate. Benefits: ➢ Competitive salary and performance-based incentives ➢ Staff and family discount ➢ Pension Scheme ➢ Opportunities for professional development and growth within the company ➢ Access to a supportive and collaborative team environment
As a HGV Mechanic, you will be responsible for the maintenance, repair, and diagnostics of our bus fleet. We’re seeking hands-on professionals with practical experience to support our mission of upholding high safety and performance standards. Whether you’re a recent graduate of a vocational training program or have 6 to 12 months of relevant experience, we’d love to hear from you. Key Responsibilities: - Perform routine maintenance and servicing of public service vehicles (buses). - Diagnose and repair mechanical, electrical, and electronic systems. - Ensure all work complies with safety standards and regulations. - Troubleshoot and resolve issues promptly to reduce vehicle downtime. - Collaborate with a team of skilled technicians to maintain fleet efficiency. Qualifications: Essential: - 6 months to 1 year of hands-on experience with buses or heavy vehicles. - Relevant qualification in vehicle maintenance (e.g., City & Guilds, NVQ, or equivalent). - Strong diagnostic skills with a proactive, problem-solving mindset. - Knowledge of vehicle systems, including brakes, steering, and suspension. Desirable: - Previous experience in bus or fleet maintenance. - Familiarity with hybrid or electric vehicle technologies. - A valid driving license (preferably Category D). What We Offer: Competitive pay of £30 - £35 per hour, based on experience. Flexible contract work with potential for long-term opportunities. A supportive work environment with continuous training and development. The chance to work with a dedicated, passionate team in public transport. - Job Type: Full-time - Pay: £30.00-£35.00 per hour - Expected hours: 40 per week