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As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
We are on a look out for a skilled CDP to join our newly opened Aegean restaurant in the heart of Soho - Counter Soho. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
We’re looking for a super-personable Business Development Manager to join our team. This is an absolutely perfect role for someone who loves meeting new people, and who’s a master in the art of initiating and nurturing strong business relationships, as well as negotiating and closing deals both big and small. You will be responsible for developing a pipeline of qualified leads, sourcing and onboarding new venues and vendors, and managing relationships with existing partners. The Business Development Manager position is a crucial part of our management team, and our dream candidate must possess strong multi-tasking and cross-collaborative skills. This position presents a great opportunity for fast and exceedingly rewarding professional growth. Job Responsibilities: Develop a pipeline of qualified leads through networking and marketing activities. Source, onboard, and draft and execute contracts for new event venues and vendors, and manage relationships and listings data for existing venues and vendors. Curate five-star experiences for our corporate event customers. Employ solid prospecting skills to identify new vendors and venues, and key decision makers. Hone the company’s sales strategy and business development plan, and hatch digital marketing and advertising strategies to boost sales. Generate product marketing and sales pitch decks to grow sales. Effectively collaborate and communicate with sales managers and the Operations, Accounting, and Tech Support teams. Settle any and all customer complaints through investigations with Operations team, and develop solutions to satisfy customers. Submit end-of-week progress reports to company CEO that detail the week’s activities, results, and plans.
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
We are currently looking for an experienced, positive-thinking, and hardworking Pizza Chef to join the Homeslice family. The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly, and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately-owned restaurant group at an exciting time in their development. As a Pizza Chef you will: · Ensure Homeslice brand standards and the quality of the offer is always consistent · Maintain product knowledge throughout changes and future product implementation · Demonstrate initiative and enthusiasm to improve the customer experience · Engage in all Homeslice training and demonstrate willingness to learn In return we offer: · Competitive hourly rate · Hourly accrued holiday pay · Incentive programmes · Great career opportunities · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · Discount outside of working hours · 5-A-Side football bi-weekly games Job Type: Full-time
Job Summary Hi Glasgow, we are a soon-to-open cafe in the southside of Glasgow looking for a breakfast chef, mainly dealing with brunch, takeaway sandwiches and soup. We are looking for someone creative who is passionate about being in the kitchen, and we are happy to collaborate on the menu with you! As a Chef at our cafe, you will be responsible for overseeing the kitchen operations, food preparation, and ensuring high-quality food. Your leadership and culinary expertise will play a vital role in delivering great dining experiences to our guests. Duties - Lead food production and service - Create innovative and appealing menu items - Ensure compliance with food safety standards and regulations - Oversee inventory management and ordering of supplies - Maintain a clean and organised kitchen environment - Collaborate with front-of-house/baristas to meet customer needs Experience - Previous experience as a Chef or in a similar culinary role - Proficiency in food preparation techniques and culinary skills - Strong knowledge of hospitality industry standards - Ability to work in a fast-paced restaurant environment - Excellent team management and communication skills Join our team as a Chef to experiment with your creativity, connect with the community and be the backbone of a developing independent business Job Types: Full-time, Permanent Pay: £12.00-£12.50 per hour Expected hours: 36 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Every weekend Monday to Friday Work Location: In person
About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
Fantastic opportunity to join our dynamic hairdressing team. We are looking to hire a passionate, experienced and friendly senior stylist/colourist / cut/ blow-dry to join our team. As a Senior Stylist & Colourist you will be Responsible for: Delivering exceptional treatments and ‘five-star’ client care to all our guests Keeping abreast of the latest trends and innovations in the hairdressing industry Developing a detailed knowledge of all our services and products; keeping up to date with promotions. Meeting and greeting clients, ensuring that the service they receive and their experience of the salon is outstanding
- sales consultant's job is to promote and sell a company's products or services, while also acting as a liaison between the company and its customers. Their responsibilities include: - Developing strategies: Creating plans for promoting and selling products or services - Meeting customer needs: Understanding and addressing the needs of clients - Setting and achieving goals: Setting and meeting sales goals for their team - Analyzing performance: Monitoring and analyzing sales performance - Adapting strategies: Adapting sales strategies to drive business growth - Presenting products: Presenting products and services to potential customers - Demonstrating features: Demonstrating the features of products and services - Making offers: Making offers to potential customers - Answering questions: Answering questions from potential customers - Providing advice: Offering advice to potential customers who are hesitant - Closing sales: Closing sales with potential customers
As a Servicing Engineer, you’ll play a key role in delivering excellent customer service in the maintenance of our water softeners. There are opportunities to expand your plumbing and engineering expertise if required. The Role: - Attending to scheduled maintenance and call-outs for existing customers. - Installing and servicing drinking water systems. - Repairing and replacing drinking water taps/drinking filters. - Occasional general plumbing tasks as required. - Contributing to a close-knit team focused on providing the best customer experience. - Upgrading water softeners, including updating pipework where necessary We’re looking for someone who can bring their skills, knowledge, and enthusiasm to this varied and rewarding role. What We're Looking For: - We need an honest, reliable individual who is passionate about delivering excellent customer service and finding the best solutions for our customers. - The role requires someone who is confident working independently and can handle a variety of installation and maintenance situations with skill and determination. The ideal candidate will have: - Service Engineering experience with either Harvey or Kinetico water softeners. - Experience installing drinking water systems and filters - Strong customer service skills and a positive, solution-oriented attitude. - A full, clean UK driving licence (essential). Why Join UK Water Softeners? As a family-owned business that has been established for 30 years, we are committed to fostering a supportive and inclusive work environment where you can thrive. You’ll be working with top-quality products and systems. We’re offering: - Competitive salary based on experience. - Bonus scheme - Opportunity for career development and industry-leading training. - A supportive, team-oriented company culture focused on growth and long-term success. Job Types: Full-time, Part-time, Permanent, Self Employed Pay: £27,000.00-£34,000.00 per year Additional pay: Bonus scheme Schedule: Monday to Friday, Overtime Licence/Certification: Driving Licence (required) Work Location: In person
Overview This well established and rapidly growing business is now looking for a new Sales Engineer / Account Manager to cover the North East of England. They are the UKs largest independent supplier of drives and motors and supplier of the year for the last 5 years. If you are from the industry you will know who they are! They are now looking for a customer focused, loyal and driven person to join the team and to look after their North East of England territory. Is this you? Have you been successful in your current role and have not felt appreciated? Are you looking to move to a business built on providing market-leading products and services with an outstanding reputation for customer ? Are you looking for a long term role with a company that will support you, that’s what is on offer Responsibilities Visit new and existing customers to identify new growth opportunities Conduct audits and site surveys to identify new and client development opportunities Proactive new business development Manage your time well with a mix between new business development and account management Maintain and update the CRM system in a timely and accurate method Take on-board all training and mentoring to maximise product knowledge What’s on offer? An excellent basic salary, car allowance, I-Phone, laptop, great holiday package, unlimited earning potential with a generous bonus structure and a new career in a great working environment and the chance to join this growing team. All applicants will be considered, whether you are an excellent engineer looking to move into a career in sales, or a sales engineer with an excellent proven track record in an industry other than Drives and Motors, or a Drives and Motors expert with experience in sales and account management. Full product training will be given so if you are not from the industry but believe you have the skills and sales experience in a comparable role then we are happy to talk to you. A full and Valid Driving License is required as client visits are a core part of this role. OTE in excess of £60k More about the firm This is a business that wants their people to succeed, starting with a comprehensive induction programme to ongoing training and support from there on, they are there to do everything to help you deliver. Their awards for service and innovation make them the partner of choice for their growing client base and are market leaders in their sector - and that is always a sign you are part of a winning team. Next Steps Please contact Jeremy Barwick, our retained recruitment consultant if you would like to discuss the role further, or simply apply and send your CV and any other information you think is relevant. We look forward to hearing from you.
We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: Salary up to £14.50 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Delivering the highest food quality from prep to cook. Training, coaching and developing the kitchen team. Supervising all aspects of the kitchen health & safety in accordance with the law. Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Senior Sous Chef Fine Dining Restaurant, New Opening Wednesday to Saturday Kings Cross The Megaro Collection is welcoming its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross will open its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Senior Sous Chef with a Michelin Pedigree and a minimum 5 years in high-end establishments to join Chef Adam Simmonds on this new adventure. The ideal Senior Sous Chef will: - Have minimum 1 year experience in a Michelin Star kitchen or 4AA - Be genuinely passionate about the hospitality industry - Have a real interest in food development and in exploring different culinary techniques - Have a stable career background - Flexible with working schedule and tasks, supporting Chef Patron as business requires - Experienced in managing Health and Food Safety due diligence - Be well organised and will possess a hardworking attitude - Be a hardworking individual with a ‘can do’ attitude - Have a good command of the English language - Be happy to work in an open space kitchen and guest facing The Senior Sous Chef will: - Ensure the consistent smooth running of the back of house department - Follow and support Chef Patron during the development of menus - Maintaining a high level of food quality and production - Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety - Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources - Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy, using Food Alert (previous experience with the system preferable but not a must) - Organise orders and complete staff rotas - Ensure all Training & Development is completed together with health & safety regulations - Work closely with Chef Patron to guarantee the vision is consistently met - Follow company grooming standards and will always maintain an immaculate presentation If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.
Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.
Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. ** Skill/experience/qualifications:** - Ability to lead and motivate a team effectively. - Strong attention to detail to ensure high standards of cleanliness are maintained. - Ability to prioritize tasks and manage time effectively. - Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. - Familiarity with the cleaning industry, including best practices, equipment, and product.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
About Us Maison Gigi is a family-run French bakery renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. Due to our continued success, we're seeking a skilled and passionate Pastry Chef de Partie to join our open-plan pastry kitchen. What You'll Do - Craft a wide range of French pastries, including tarts, cakes, desserts, and canapés, with an emphasis on hand-made quality. - Contribute to the daily production of 40+ pastry lines, managing your workload and adhering to production schedules. - Maintain impeccable food safety and hygiene standards, ensuring a clean and organized workspace. - Collaborate effectively with our team of pastry chefs and the wider restaurant staff. - Manage stock levels efficiently and communicate ordering needs proactively. - Contribute to menu development, including creating daily specials and innovative pastry ideas. What You'll Bring - Proven experience in French patisserie, with a dedication to handcrafted excellence. - Strong organizational and time management skills to meet diverse service demands. - Excellent communication and teamwork skills. - A passion for pastry and a commitment to delivering exceptional quality. Our Team & Shifts You'll be part of a dynamic and creative team, working alongside our Group Executive Pastry Chef, Head of Pastry, Pastry Sous Chef, and fellow Pastry Chefs de Partie. Our pastry kitchen operates from 4:00 AM to 8:00 PM, Monday to Sunday. Shifts are typically 9 hours long, with 2-3 colleagues on shift at any given time. In return - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing staff meal - You will be working in a central location - Company pension - Cycle to work scheme
Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM
Key Responsibilities: 1. Customer Engagement: Establish and maintain relationships with potential and existing customers to understand their needs and provide appropriate solutions. 2. Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets. 3. Product Knowledge: Possess in-depth knowledge of the products or services offered to effectively communicate their benefits to customers. 4. Market Research: Conduct market research to identify new sales opportunities and stay updated on industry trends and competitor activities. 5. Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, showcasing the company’s offerings. 6. Negotiation: Negotiate contracts and close deals that are beneficial for both the customer and the company. 7. Reporting: Maintain accurate records of sales activities, customer interactions, and sales forecasts. 8. Collaboration: Work closely with other departments, such as marketing and customer service, to ensure a seamless customer experience. 9. Customer Feedback: Gather and report customer feedback to help improve products and services. Qualifications: - Proven experience in sales or a related field. - Excellent communication and interpersonal skills. - Strong negotiation skills and the ability to close sales. - Self-motivated with a results-driven approach. They should be comfortable working independently and as part of a team.
Piazza Castello, is looking for a Store Manager As a Luxury Italian Fashion Brand, we're looking for a talented retailer manager, with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, lead by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team! Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year
**SELLING ASSISTANT** **Casual Role** **Kingston Upon Thames, KT1** **Overall** The Selling Assistant will take charge of organising, photographing, listing, packaging, and shipping personal items for sale on various online platforms. This includes optimizing the use of these platforms to maximise their potential, accurately assessing item values, and employing strategies to achieve the best possible sale price. For items unsuitable for resale, the assistant will ensure responsibility of donating to charity shops or clothing recycling bins. Items will be mainly of female items: - Dresses - Accessories - Shoes - Homeware - Kitchenware **Candidate Profile** This role is an excellent fit for a tech-savvy individual with a knack for selling and a passion for organisation and efficiency. Ideal for a performance-driven (student) who thrives on achieving results and enjoys turning unwanted items into valuable opportunities. Knowledge of brands and apps such as: Depop, Vinted, eBay etc is necessary **Opportunity** Depending on performance, the candidate will have the opportunity to expand their experience and skills by taking on larger, more significant projects, which may include official contractual assignments or employment, whether on a short-term or long-term basis. A fantastic opportunity for someone just starting their career, as the position offers challenges and helps develop valuable skills and abilities that can enhance your work experience and strengthen your CV for future job opportunities. Location: Must travel to Kingston, KT1 Start Date: ASAP Availability: Flexible: Mon - Sunday. Flexible Timing/hours **Remuneration** · Hourly National Minimum Wage + · Commission on Net Sales o 5% for items under £50 o 7% for items between £50–£200 o 10% for items above £200 · Bonus o Weekly and Monthly Targets o £20 Bonus exceeding target Reports · Present Weekly report sheet · Monthly Candidate Performance report · End of project reference with performance review provided. Can be used as a reference letter Qualifications · Minimum GCSE Qualification Duties & Responsibilities · Decluttering and organizing items for sale. · Taking professional-quality photos of items. · Writing compelling product descriptions. · Managing online listings · Handling buyer queries · Coordinating postage or delivery. Candidate Specifications · Positive Can-Do Attitude · Flexibility · Reliable & Trustworthy · Located: Kingston Upon Thames + 3Miles · Access to Smart Phone / Laptop / Ipad · Performance Driven Experience · Online Selling Experience Desired: o eBay o Depop o Vestaire Collective o Facebook Marketplace o Etsy ETC. · Selling Experience · Postage and Packaging Skills · Proficient English reading and writing · Laptop and Smartphone knowledge · Price Optimization/Maximisation · Brand Knowledge · Decluttering · Organising · Negotiation Skills · Proficient Excel Knowledge · Postage and Packaging knowledge · Problem Solving
We are seeking a passionate and skilled Pizza Chef to join our team at London Hyde Park's Winter Wonderland today! The ideal candidate will have a strong background in food production and preparation (experience with pizza is also a strong advantage), with a focus on maintaining high standards of food safety and quality. As Pizza Chef, you will play a vital role in creating exceptional dining experiences for our guests while leading and supervising kitchen staff to ensure efficient operations. Responsibilities - Kitchen operations, ensuring all food is prepared to the highest standards of quality and presentation. - Ensure compliance with food safety regulations and maintain cleanliness in the kitchen at all times. - Monitor inventory levels and assist in ordering supplies to ensure the kitchen is well-stocked. - Collaborate with front-of-house staff to ensure seamless service during peak hours. Qualifications - Proven experience or in a similar culinary role within the hospitality industry. - Strong knowledge of food production techniques and food safety standards - Ability to work efficiently under pressure while maintaining high-quality standards. - Strong communication skills for effective collaboration with both kitchen and front-of-house staff. - A passion for cooking and creativity in menu development is essential. If you are an enthusiastic culinary professional looking to make impact in a dynamic kitchen environment, we encourage you to apply for this exciting opportunity as a Pizza Chef.