Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Job Overview 99P Recycling Limited is a leading company in the plastic recycling industry, with a strong presence in the UK and an expanding global network. Founded in 2007 in Manchester, we specialise in environmental responsibility, compliance, and customer care. Our mission is to turn waste into opportunity, helping create a cleaner and more circular economy. We are seeking a Business Development Manager to lead the development of new trading opportunities, particularly in the Chinese and international markets. This role is ideal for someone with strong commercial insight, international business experience, and a passion for sustainability. You will be responsible for identifying new suppliers and customers, managing key relationships, and representing the company at events and exhibitions. You’ll work closely with internal teams to ensure smooth operations while driving forward our global trading strategy. Key Responsibilities • Identify and pursue new business opportunities across the UK and international markets, focusing on expanding the company’s client base and sourcing network for recyclable plastics. • Build and maintain strong, long-term relationships with existing and prospective suppliers, customers, and processing partners, ensuring high levels of service and trust. • Evaluate supplier materials by assessing plastic grades, arranging quality checks, and coordinating sample submissions to meet customer requirements. • Design and execute strategic business plans that drive growth, align with market trends, and deliver measurable commercial results. • Coordinate closely with internal departments, including logistics, compliance, and trading teams, to ensure timely deliveries, accurate documentation, and full legal compliance. • Negotiate prices, contracts, and commercial terms to secure competitive deals while maintaining profitability and long-term business value. • Plan, manage, and attend trade shows and industry events (UK and overseas), representing the brand and building networks with potential partners and clients. • Organise supplier or client engagement events, including site visits, presentations, and product demonstrations, to enhance relationships and encourage long-term collaboration. • Monitor market conditions and provide detailed reports on business performance, forecasts, risk analysis, and emerging opportunities for strategic decision-making. Who We’re Looking For We are looking for a commercially driven and culturally aware individual who can confidently navigate international markets and build strong, long-term partnerships. The ideal candidate will bring a blend of industry knowledge, language skills, and business acumen to help us grow our global presence. ** Essential qualifications, experience, and skills:** • Proven experience in the business environment, especially within business development, international trade, or the marketing sector • Strong understanding of global supply chains and B2B trading practices • Communicate effectively across diverse cultural and business contexts • Excellent negotiation, communication, and interpersonal skills • Highly organised, self-motivated, and able to manage multiple projects and priorities independently • Willingness to travel domestically and internationally for client meetings, trade shows, and supplier visits • Proficiency in Microsoft Office (Word, Excel, PowerPoint) • Fluency in both English and Chinese
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
• Liaised with clients to understand project objectives, recommend appropriate media amd establish realistic timelines for successful project execution. • Conducted in-depth market and competitor analysis to develop innovative, cost-effective design strategies tailored to branding and marketing objectives. • Created and presented comprehensive design proposals, including color palettes and digital mockups to communicate visual concepts effectively. • Developed high-impact visual content for Logos, Digital Signage, Freestanding Digital Posters, Outdoor Advertising, and Amazon-focused campaigns—including Listing Images, A+ Content, Storefront Visuals, Brand Story Images, Sponsored Brand Campaign Assets, Seller Profile Images, and Brand Posts, ensuring alignment with content restrictions of Amazon. • Designed and managed production of a wide range of marketing materials such as brochures, signboards, leaflets, social media graphics, and exhibition stands. • Prepared detailed specifications and technical documentation to support flawless production and realization of design projects. • Oversaw project delivery, maintaining high standards of quality, consistency with brand guidelines, and adherence to client expectations and timelines.
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).