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  • Shop Supervisor
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    Shop Supervisor
    1 day ago
    £38000–£42000 yearly
    Full-time
    Manchester

    A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

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  • Sales Representative
    Sales Representative
    28 days ago
    £18000–£22000 yearly
    Full-time
    Manchester

    *** Immediate Start ***No experience required Feghas UK Limited is looking for ambitious and motivated individuals to join our growing sales and marketing team at Feghas Marketing Solutions. If you’re driven, enjoy working with people, and want to develop real career skills in a fast-paced environment – this could be the role for you. About Feghas Marketing Solutions: We are a Manchester-based sales and marketing company specialising in face-to-face customer engagement. Our mission is simple: Create • Lead • Evolve – by helping clients reach new customers while supporting individuals to build long-term skills and careers. Role Overview: As a Sales and Marketing Representative, you’ll represent clients directly, engage with customers face-to-face, and promote services with professionalism. Responsibilities • Represent clients and engage customers with clear and confident communication., • Promote products and services, answering questions and providing information., • Drive the acquisition of client services and products to customers face-to-face, • Build quality relationships with customers through ethical values and honest communication to improve long-term retention About You: • A strong communicator who enjoys speaking with people, • Reliable, resilient, and target-driven., • Willing to learn and apply training., • Positive attitude and team-oriented mindset. What We Offer • Full training provided, no experience needed., • Mentorship and coaching from experienced leaders., • A diverse and supportive, team-focused environment., • Financial ownership - a chance for you to decide what you earn and more., • Bonus opportunities and incentives, • Full-expenses paid travel for networking events

    No experience
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  • E-Commerce Administrator
    E-Commerce Administrator
    2 months ago
    £12.21–£13.45 hourly
    Full-time
    Cheetham Hill, Manchester

    We’re Hiring: E-commerce Administrator Manchester (M8 8NN) Full-Time | Office-Based About the Role We are looking for an organised and detail-oriented E-commerce Administrator to join LV Clothing, an established ladieswear brand. This is an exciting opportunity to play a key role in the successful launch and ongoing management of our online products. The role involves supporting the day-to-day management of our online sales platforms, maintaining accurate and engaging product listings, and ensuring smooth digital operations across the business. The ideal candidate will demonstrate strong organisational skills, excellent computer literacy, and previous experience in an administrative or e-commerce support role. You will be responsible for ensuring all product records are accurate, compliant, and ready to go live, supporting seamless product launches and maintaining high standards of data integrity across our systems. This is a hands-on position, ideal for someone who enjoys a combination of operational e-commerce tasks and creative collaboration. You will work closely with a small, friendly, and collaborative team across product development, packaging, trading, and supply chain, contributing to the overall success of the brand’s online presence. Key Responsibilities E-commerce • Create, upload, and manage product listings on BigCommerce, • Ensure product data is accurate (pricing, descriptions, images, categories), • Set up SKUs and barcodes, • Support product launches, promotions, and online campaigns, • Update website content and ensure listings are SEO-friendly, • Assist with photoshoots when required Administration & Customer Support • Respond to customer enquiries via email, phone, and chat, • Deliver excellent customer service across all channels, • Process orders, returns, and exchanges efficiently, • Maintain organised digital records and data, • Support inventory updates and coordinate with suppliers, • Assist the wider team with ad hoc administrative tasks What We’re Looking For • Manchester-based applicant, • Strong team player who thrives in a fast-paced environment, • Highly organised, proactive, and detail-focused, • Confident written and verbal communication skills, • Prior office or administrative experience preferred, • Strong computer skills, including Microsoft Office (especially Excel), • Excellent organisational skills with the ability to prioritise tasks effectively, • Professional phone etiquette and customer communication skills, • Ability to work independently while maintaining high attention to detail, • Interest in fashion or knowledge of clothing products What You’ll Need to Succeed • Experience listing products online (BigCommerce preferred), • Strong Excel and data-handling skills, • Excellent attention to detail and accuracy, • Proactive approach to problem-solving This role is ideal for motivated individuals eager to contribute to a growing online business while developing their professional skills in a supportive environment.

    No experience
    Easy apply

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