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About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
The Coborn is a beautiful & cool pub 5 min walk from Bow or Mile End stations. We are looking for part time, mainly weekend and evenings team member - but we will consider strong full time candidate as well. Must be available to work through the December, including busy Christmas Day (lunch shift, extra pay) & NYE. Previous experience with waiting & bar work is necessary. As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way, as you would be joining a happy Coborn team. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now! What We Offer Our Bar Staff: Access to our Career Pathway, Apprenticeships and training and development courses Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme
Main Job responsibilities will include: · Conduct market research to identify trends, customer preferences, and competitor activities in the removal services industry. · Develop and implement strategic plans to drive business growth, increase market share, and expand the customer base. · Identify opportunities for business expansion, such as opening new store locations, launching online sales channels, or diversifying product offerings. · Build and maintain strategic partnerships with suppliers, distributors, and other stakeholders to ensure a reliable supply chain and favorable terms. · Set sales targets, develop sales strategies, and oversee sales team performance to achieve revenue goals and maximize profitability. · Establish and nurture strong relationships with customers to enhance loyalty, gather feedback, and address concerns promptly. · Collaborate with the marketing team to create promotional campaigns, advertising initiatives, and branding efforts to increase brand awareness and attract new customers. · Monitor and manage budgets, expenses, and financial performance metrics to ensure profitability and cost-effectiveness. · Ensure compliance with industry regulations, safety standards, and legal requirements governing retail operations. · Provide leadership, guidance, and support to team members, fostering a positive work culture, and promoting professional development and growth. · Work to weekly and monthly sales targets and KPIs. Represent the company at conferences, meetings, and industry events
Take your career to new heights or embark on an exciting journey with this compelling opportunity! We're seeking individuals with a passion for championing exceptional brands and charities. Join our team to engage customers in person, promote our clients' offerings, and contribute to brand building and heightened awareness. As a crucial team member, you'll play a key role in fostering team morale and maintaining a positive work environment, welcoming new customers through our residential campaigns. All with no prior experience necessary – we provide comprehensive training and coaching for your success! Explore excellent developments and progression opportunities in our dynamic environment. Minimum Commitment: 4 days per week Location: Moorgate, London Experience: No experience required Responsibilities: - Represent and promote brands and products to customers - Build and maintain positive relationships with customers and clients - Gather customer feedback and report back to the team - Qualities we're looking for: - Strong communication and interpersonal skills - Enthusiasm and passion for promoting brands and products - Ability to thrive in a fast-paced and dynamic environment - Positive attitude and high energy levels - Benefits: - Opportunities to travel to various locations and events - Networking with industry professionals and other Brand Ambassadors - Gain hands-on experience in the field of brand promotion - 24/7 mentorship and assistance available - Great career progression opportunities! - Join our team and take the first step in launching your career as a Brand ambassador with Swiss Promotions! - Job Types: Full-time, Permanent - Salary: £360.00-£550.00 per week - Additional Benefits: - Additional leave - Casual dress - Employee mentoring programme - Flexitime - Referral programme - Language Requirement: - English required - Schedule: - Flexitime - Monday to Friday - Supplemental Pay Types: - Bonus scheme - Commission pay - Loyalty bonus - Performance bonus - Quarterly bonus - Signing bonus - Yearly bonus - Ability to commute/relocate: - London: reliably commute or plan to relocate before starting work (required) - Work Location: In person - Job Type: Full-time - Pay: £360.00-£550.00 per week - Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Quarterly bonus Yearly bonus Benefits: Casual dress Company events Employee mentoring programme Financial planning services Profit sharing Referral programme Schedule: 8 hour shift Flexitime Holidays Monday to Friday Overtime Weekend availability Work Location: On the road
Key Responsibilities: - Oversee overall front-of-house operations, ensuring a seamless guest experience. - Manage and coordinate all front-of-house staff, fostering a positive and efficient work environment. - Oversee and support kitchen staff management to ensure effective communication and smooth coordination between the kitchen and front of house. - Support the General Manager in daily operations to maintain a seamless dining experience. - Manage administrative tasks, including budgeting, staffing rotas, and inventory oversight. - Lead by example in maintaining high service standards and fostering a positive work environment. - Ensure compliance with health, safety, and hygiene standards. - Develop and mentor team members to enhance their skills and productivity. - Handle customer inquiries and feedback professionally to ensure customer satisfaction. - Contribute to marketing efforts and community engagement activities to promote the restaurant. - Oversee financial reports and track performance metrics. Requirements: - Previous experience in a managerial or supervisory role within the hospitality industry. - Strong understanding of restaurant operations and administrative functions (e.g., budgeting, rota management). - Proven experience managing front-of-house and kitchen teams effectively. - Excellent interpersonal and communication skills. - Ability to work under pressure while maintaining composure and professionalism. - Adept at problem-solving and team management. - Proficiency in relevant software and systems for administrative work. - Core Values We Look For: - Passion for hospitality and dedication to providing top-tier service. - Commitment to quality and attention to detail. - A collaborative and team-oriented mindset. - Integrity and a proactive approach to challenges. Why Join Us? At Intoku, you will be part of a supportive and dynamic environment where your contributions are valued and rewarded. We offer opportunities for growth, continuous learning, and an exciting career path in the restaurant industry.
Are you an experienced Personal Trainer looking for a new opportunity? XCELERATE GYMS is the UK’s most exciting new fitness franchise opening our first clubs this year. We are searching for exceptional, highly driven team members for our clubs. At Xcelerate Gyms our Member on-boarding journey actively promotes and encourages further support, training and resources from not only our trainers but also our Xperts, and our PT Model provides you with the flexibility to be your own boss, whilst ensuring we work successfully together. You will also receive onboard training on our product, member journey and how to best operate and convert clients. The ideal candidate will be/have: · Passion for health and fitness and helping people to achieve their goals · Love training and nutrition · Hard working and enthusiastic · Performance driven, the desire to develop and improve yourself and your clients · Personable and confident · Responsible for your business and all that it entails · Proactive and thinks on their feet · Creative · Set and maintain high standards · Lead by example · Keen to progress · Well organised and punctual · Team mentality · Proactively generate new business · Support retention by engaging members and offering advice and support. You must have the following: · A REPS Level 3 Personal Training Qualification minimum. · Enhanced DBS · First Aid Qualification (Emergency First Aid at Work) or (First Aid at Work) · Personal Training Insurance. · Proven sales ability Job Type: Freelance Benefits: Additional leave Company events Discounted or free food Employee discount Free fitness classes Gym membership Health & wellbeing programme On-site gym Store discount Schedule: Monday to Friday Weekend availability Education - GCSE or equivalent (preferred) Experience - Personal Training: 1 year (preferred)
Job Title: Barber Location: 124 Main Rd, Biggin Hill, Westerham TN16 3BA About Us: At our barbershop, we blend tradition and modernity to create a welcoming space where every client feels valued. Our team of experienced barbers is dedicated to providing exceptional grooming services, from classic cuts to contemporary styles. We believe in building lasting relationships with our clients, offering personalized consultations to ensure each visit meets their unique needs. The vibrant atmosphere is enhanced by community events and a focus on quality products, making our shop not just a place for haircuts, but a hub for connection and self-expression. Experience the difference with us—where every cut tells a story. Job Description: We are seeking a skilled and passionate barber to join our team. The ideal candidate will provide exceptional grooming services, including haircuts, shaves, and styling, while delivering outstanding customer service. Responsibilities: Perform haircuts, beard trims, and shaves. Consult with clients on their grooming needs. Maintain cleanliness and organization of workstations. Stay updated on industry trends and techniques. Build and maintain a loyal client base. Requirements: Proven experience as a barber. Strong communication and customer service skills. Ability to work in a fast-paced environment. Knowledge of current trends and styles. Benefits: Competitive salary and commission structure. Flexible scheduling. Opportunities for professional development.
BAO is looking for a manager with experience in managing the team and kitchen for BAO's new concept. This new concept is different from all of BAO current restaurants which is why BAO is building a solid team to bring the new concept to the public! As the manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey our BAO’s new concept! Key Responsibilities - As a team-supporter Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance. Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported. - As a decision-maker Analyse how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on. - As a problem-solver Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO was founded by Shing, his wife - Erchen and Shing’s Sister - Wai Ting. Following a trip to Erchen’s homeland Taiwan, and having an mind bending experience when eating Gua Bao, the trio came back to London to perfect the Bao recipe and kick-started BAO as a street food stall in East London in back 2013 to now 7 restaurants across Central London. Over the years we have been fine turning our people culture. We try hard every day to craft a great people experience that translates through to how we treat the employee journey just like we would the customer journey. We’re proud that BAO was recognised in The Sunday Times Best Places to Work 2024.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Employment Type: Full-Time About Us Join a fast-growing education technology company committed to transforming learning through innovative solutions. We develop platforms and services that help learners and educators thrive, using cutting-edge technology to drive engagement and impact. Role Overview As our Account Manager (Advertising), you will play a pivotal role in driving and managing advertising campaigns, ensuring successful client relationships, and delivering optimal results. Leveraging your background in diverse fields such as advertising, real estate management, educational services, and B2B sales, you will excel in creating strategic ad solutions tailored to our clients in the education sector. Key Responsibilities Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, understanding their advertising needs and business objectives. Campaign Strategy & Execution: Develop, manage, and optimize advertising campaigns that meet and exceed client expectations. Cross-Department Collaboration: Work closely with the product, sales, and marketing teams to ensure seamless campaign integration and top-quality service delivery. Market Analysis: Utilize insights from your background in goods sales, real estate, and advertising to deliver data-driven strategies that enhance ad performance. Performance Tracking & Reporting: Monitor and report on campaign performance, offering insights and actionable recommendations to clients. Qualifications Proven experience as an Account Manager or similar role, ideally in advertising or digital media. Solid understanding of advertising, real estate management, and sales industries. Strong interpersonal and communication skills, with a client-focused approach. Ability to handle multiple accounts and projects, with an eye for detail and a proactive problem-solving mindset. Familiarity with digital ad platforms and metrics (experience in educational technology is a plus). Why Join Us? Opportunity to work with leading educational clients and cutting-edge technology. A collaborative and innovative team culture. Competitive salary and growth potential in a rapidly expanding industry. Application Process If you're passionate about driving client success and want to be part of a transformative journey in educational technology, we'd love to hear from you. Please submit your resume and cover letter detailing your experience in relevant fields. We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.
Data Collection & Analysis: Gather data on consumer demographics, preferences, needs, and purchasing habits through surveys, interviews, focus groups, and data analysis tools. Market Trends Identification: Monitor and analyze market trends, competitor activities, and industry changes to identify potential market opportunities or risks. Report Generation: Develop detailed reports that provide insights into market conditions, sales, and customer behavior to guide business decisions. Data Visualization & Presentation: Utilize statistical tools and software to interpret data, create data visualizations, and present findings to management in a clear, actionable format. Customer Insights Development: Collaborate with marketing and product development teams to translate customer feedback and market insights into product or service improvements. Forecasting & Strategy Support: Conduct forecasting and predictive analysis to support long-term strategic planning and decision-making.
Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: • Provide a range of high-quality massage therapies to clients • Create a warm and welcoming atmosphere for all guests • Coordinate guest experiences from booking to treatment, ensuring satisfaction • Maintain a clean, organized, and relaxing environment • Assist in product promotions and guest service inquiries • Collaborate with team members to enhance the overall guest experience What We Offer: • Full training provided, no previous experience required • Competitive salary with commission opportunities • Free uniform and product samples • Paid day off on your birthday • Flexible rota to support work-life balance • Many additional benefits and perks • Opportunity for career growth and development Requirements: • Strong communication and interpersonal skills • Passion for health and wellness • Enthusiastic about delivering excellent guest service • Flexible to work shifts, including weekends • A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.
Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.
Managing staff Manage and develop sales and marketing staff, including account executives and marketing specialists. Analyzing data Analyze consumer behavior and market trends to adjust campaigns for maximum impact. Reporting Report on sales and advertising and marketing campaigns. Dealing with clients Setting goals Set product mix, sales areas, and customer service standards. Ensure sales targets are reached.
Job Title: Sales Representative - Microcement Location: Wimbledon, London Company: Futurcret microcement About Us: We are a leading supplier of high-quality microcement solutions, known for our innovative products and exceptional customer service. As we expand our reach, we are seeking a motivated and enthusiastic Sales Representative to join our team in Wimbledon. Key Responsibilities: • Generate new business by identifying and contacting potential clients in the construction and interior design sectors. • Develop and maintain strong relationships with existing customers. • Present and demonstrate our microcement products effectively to clients. • Provide technical support and advice on product applications. • Achieve sales targets and contribute to overall company growth. • Stay updated on industry trends and competitor offerings. Requirements: • Proven sales experience, preferably in construction, building materials, or related fields. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Knowledge of microcement or similar products is a plus. What We Offer: • Competitive salary and commission structure. • Comprehensive training and ongoing support. • Opportunities for career advancement within the company. • A dynamic and collaborative work environment. How to Apply: If you are passionate about sales and eager to join a growing company, please apply. Join us in transforming spaces with our innovative microcement solutions!
About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £38,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
We specialise in offering high-quality products and creating a unique shopping experience for our customers. We believe in building strong relationships with our clientele and providing personalized service that sets us apart from the competition. We are looking for a Sales Assistant to become an integral part of our team, helping us continue to grow and serve our community. Job Summary: The Sales Assistant will be a key point of contact for customers, guiding them through their shopping experience and ensuring they find what they need. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for connecting with people. You will handle a range of responsibilities, from maintaining an organized sales floor to providing knowledgeable product recommendations. Key Responsibilities: - Engage with Customers: Welcome every customer with a friendly attitude and offer assistance in finding products that match their preferences and needs. Make recommendations based on customer interests and product knowledge. - Maintain Product Knowledge: Stay up-to-date on product features, new arrivals, and promotions. Use this knowledge to assist customers in making informed purchasing decisions. - Support Team Goals: Contribute to store sales targets by meeting personal sales goals and supporting team initiatives. Proactively seek opportunities to upsell or cross-sell products to increase overall store revenue. - Problem-Solving: Address customer concerns or complaints quickly and professionally, providing solutions that maintain customer satisfaction while aligning with company policies. Skills and Qualifications: Customer-Centric Mindset: Ability to genuinely connect with customers and create a positive, welcoming atmosphere. Product Awareness: Eager to learn about new products and convey information clearly to customers. Effective Communication: Confident verbal skills to engage with customers and team members. Team Collaboration: Comfortable working alongside others to achieve common goals and support a cohesive work environment. What We Offer: Growth Opportunities: We believe in nurturing talent from within and providing opportunities for career advancement. Supportive Work Environment: A collaborative team that values your contributions and supports your growth. Training and Development: Ongoing training to help you stay up-to-date with our products and develop new skills. Job Types: Full-time, Part-time Work Location: In person
We are looking for experience Barista for our patisserie Has a valid right to work in the UK (essential) Has experience working with speciality coffee in a busy environment Is dedicated and committed to quality product and service Is a great multi-tasker Has a genuine interest in learning more about coffee and hospitality, and developing their skills Is confident engaging with customers Contributes to a positive, enjoyable environment Can work weekends and some closing shifts Is happy doing what needs to be done to help the shop run smoothly Takes initiative and ownership of their work Anticipates customer and shop needs Acts with integrity
Job Title: Floor Manager Company: TAS Foods Enfield LTD T/A German Doner Kebab Personal Skills: The ideal candidate for this role will possess: Strong written and verbal communication skills A positive attitude, flexibility, and enthusiasm for meeting and engaging with people Leadership qualities with the ability to motivate and train team members Proven problem-solving skills and the ability to work independently Employee Benefits: Discounted purchases with TAS Foods Enfield Ltd A supportive and excellent working environment Opportunities for growth and advancement within the company Role Details: Position Type: Full-time Work Environment: Friendly, professional team Training & Development: Opportunities for further training and self-development Operating Hours: Monday to Sunday Salary: £30,000 - £40,000 per annum Hours: 37.5 hours per week Main Responsibilities: As a Floor Manager, your responsibilities will include: Overseeing and managing the Front of House area to ensure high service standards Ensuring guest satisfaction by maintaining consistent, excellent customer service Addressing guest complaints promptly and taking effective action to resolve any issues Ensuring product quality meets company standards Organising and managing the responsibilities of Front of House team members for optimum team and guest satisfaction Leading and training team members through structured, well-organised training to ensure exceptional guest experiences Taking ownership of upselling and maintaining guest care to drive store sales and profits Fostering a cheerful, professional environment that encourages guest loyalty and return visits Qualifications and Experience: At least 1 year experience in a similar role, ideally within the food or hospitality industry Demonstrated ability to lead and train a team effectively Why TAS Foods Enfield LTD? Joining TAS Foods Enfield LTD as a Floor Manager means becoming part of a professional and dynamic environment. With the support of experienced team members, you will have the opportunity to make a significant impact on the success of German Doner Kebab. If you're ready for the challenge, this role promises fulfilling personal and professional achievements. Application Process: To apply, send your CV Please note that if we do not contact you within 10 working days, it may be that your application will not be pursued further at this time. However, we will retain your details for future suitable opportunities. Job Type: Full-time Pay: £30,000.00 - £40,000.00 per year Location: In person Application Deadline: 10/11/2024
Job Title: Floor Manager Company: TAS Foods LTD T/A German Doner Kebab Personal Skills: The ideal candidate for this role will possess: Strong written and verbal communication skills A positive attitude, flexibility, and enthusiasm for meeting and engaging with people Leadership qualities with the ability to motivate and train team members Proven problem-solving skills and the ability to work independently Employee Benefits: Discounted purchases with TAS Foods Ltd A supportive and excellent working environment Opportunities for growth and advancement within the company Role Details: Position Type: Full-time Work Environment: Friendly, professional team Training & Development: Opportunities for further training and self-development Operating Hours: Monday to Sunday Salary: £30,000 - £40,000 per annum Hours: 37.5 hours per week Main Responsibilities: As a Floor Manager, your responsibilities will include: Overseeing and managing the Front of House area to ensure high service standards Ensuring guest satisfaction by maintaining consistent, excellent customer service Addressing guest complaints promptly and taking effective action to resolve any issues Ensuring product quality meets company standards Organising and managing the responsibilities of Front of House team members for optimum team and guest satisfaction Leading and training team members through structured, well-organised training to ensure exceptional guest experiences Taking ownership of upselling and maintaining guest care to drive store sales and profits Fostering a cheerful, professional environment that encourages guest loyalty and return visits Qualifications and Experience: At least 1 year experience in a similar role, ideally within the food or hospitality industry Demonstrated ability to lead and train a team effectively Why TAS Foods LTD? Joining TAS Foods LTD as a Floor Manager means becoming part of a professional and dynamic environment. With the support of experienced team members, you will have the opportunity to make a significant impact on the success of German Doner Kebab. If you're ready for the challenge, this role promises fulfilling personal and professional achievements. Application Process: To apply, send your CV Please note that if we do not contact you within 10 working days, it may be that your application will not be pursued further at this time. However, we will retain your details for future suitable opportunities. Job Type: Full-time Pay: £30,000.00 - £40,000.00 per year Location: In person Application Deadline: 10/11/2024
About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
Corporate Sales Executive Location: Stanley Ley, EC4Y 1AA - E1 7DA Reports to: Sales Manager Company Overview: Stanley Ley is a dynamic and growing company in the legale industry, providing high-quality shirts to corporate clients, retailers, or consumers. With a reputation for excellence and a commitment to craftsmanship, we are expanding our corporate sales team to drive further growth in key markets. Job Summary: We are looking for a motivated and results-oriented Corporate Sales Executive to join the Stanley Ley team. The ideal candidate will have a deep understanding of the apparel industry, a passion for premium products, and a track record of success in B2B sales. Your primary responsibility will be to identify and develop relationships with corporate clients, wholesalers, and retailers, with the goal of expanding the reach of Stanley Ley’s product offerings. Key Responsibilities: • Lead Generation & Market Expansion: • Identify potential corporate clients in industries such as hospitality, retail, and business services who may benefit from Stanley Ley’s high-quality shirts. • Develop new business by targeting wholesalers, corporate apparel programs, and retail partners. • Sales Presentation & Product Knowledge: • Present Stanley Ley’s product range to potential clients, articulating the quality, craftsmanship, and value of our shirts. • Tailor product offerings to meet specific client needs, including customization options for corporate branding. • Relationship Management: • Build and maintain strong relationships with key decision-makers at corporate and wholesale clients. • Act as the primary point of contact for existing and new clients, ensuring a high level of customer satisfaction. • Negotiation & Closing: • Negotiate pricing, contract terms, and order quantities with corporate buyers, ensuring both profitability and client satisfaction. • Close deals effectively, meeting or exceeding monthly and quarterly sales targets. • Sales Strategy Development: • Collaborate with the sales and marketing teams to create effective strategies for market penetration and brand positioning. • Provide insights into market trends and client feedback to influence product development and business strategy. • Reporting & CRM: • Track and report on sales activities and performance metrics using the company’s CRM system. • Prepare regular sales forecasts and performance reports for management. Key Skills & Qualifications: • Proven B2B sales experience, preferably in apparel, textiles, or fashion-related industries. • Excellent communication, presentation, and negotiation skills. • Strong ability to develop and nurture long-term client relationships. • A solid understanding of market trends in the apparel industry. • Proficiency in CRM software and sales reporting tools. • Self-motivated, with a track record of meeting or exceeding sales targets. • Bachelor’s degree in Business, Marketing, or a related field is preferred but not required. Why Join Stanley Ley? • Innovative Products: Be part of a company known for its commitment to quality and craftsmanship. • Growth Opportunities: We offer opportunities for professional development and advancement within the company. • Competitive Compensation: Base salary plus performance-based incentives. • Supportive Culture: Join a team that values collaboration and innovation.