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Production team leader jobs in United Kingdom

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  • Team Leader
    Team Leader
    10 hours ago
    £17–£19 hourly
    Full-time
    Strand, Westminster

    Play a pivotal role in ensuring the seamless operation of a dynamic restaurant, dedicated to delivering exceptional guest experiences and fostering a supportive, high-performing team environment. Your contributions will be crucial to maintaining a reputation for world-class service. This role is based at The River Restaurant by Gordon Ramsay at the Savoy Hotel. Key responsibilities include: • Staff Training & Development: Lead comprehensive training sessions for front-of-house staff, covering diverse food and beverage menus, and ensuring rigorous adherence to service protocols and standards. Provide ongoing coaching to cultivate an extraordinary and skilled team., • Operational Excellence: Design and execute efficient seating plans, adapting them in real-time to optimize service flow and maximize guest satisfaction. Maintain seamless communication with the kitchen team and senior management throughout all service periods. Meticulously oversee and manage customer preferences and requirements, including special occasions, dietary restrictions, and unique requests, ensuring they are accurately communicated and flawlessly met., • Service Standards & Quality Assurance: Champion and promote the highest standards of service excellence across all front-of-house operations. Your leadership will ensure all team members consistently deliver outstanding customer care, from guest arrival to departure., • Team Leadership & Environment: Actively contribute to and cultivate a positive, collaborative, and highly productive team atmosphere during every shift, inspiring passion and dedication within the team., • End-of-Day Procedures: Efficiently manage and oversee all closing duties, ensuring the restaurant is impeccably prepared for the next service and maintaining operational continuity. This role offers an exceptional opportunity to thrive in a renowned hospitality setting, contributing to an environment celebrated for its extraordinary teams and commitment to excellence.

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  • Head of Production & Shop Operations – Artisan Gelato
    Head of Production & Shop Operations – Artisan Gelato
    20 hours ago
    Full-time
    London

    We are looking for a hands-on, passionate, and highly organised leader to oversee our gelato production and support day-to-day shop operations. This is a key leadership hybrid role within a growing artisan gelato business. We are seeking someone who can combine production expertise, team leadership, creativity, and operational reliability. Key Responsibilities Lead daily gelato production operations Develop and refine recipes and seasonal flavours Maintain consistency, quality, and presentation standards Manage stock control, ingredient ordering, and production scheduling Train, mentor, and supervise team members Support front-of-house operations when required Ensure high food safety, cleanliness, and operational standards We’re Looking For Someone Who Is : Experienced in gelato, pastry, dessert, bakery, or food production Comfortable working across both kitchen and customer-facing environments Passionate about hospitality, quality, and customer experience Strong at training and motivating teams Creative with an interest in flavour and product development Bonus Experience Recipe development and seasonal menu creation Hospitality or café management experience Knowledge of stock management and ordering systems What We Offer Opportunity to play a key role in a growing artisan business Creative input into flavour and product development Supportive and team-focused environment * Opportunity to shape flavours, systems, and future growth

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  • Sous Chef - Multi Concept
    Sous Chef - Multi Concept
    1 day ago
    £35000–£45000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for a dynamic Sous Chef who thrives in a fast paced, multi concept environment, from frying up crispy chicken during the lunch rush to supporting the delivery of elevated Mexican dishes for a busy dinner service. This is a varied, hands-on role where no two days are the same. You'll work closely with the Head Chef and Central Production Unit (CPU), helping to maintain exceptional food quality, manage kitchen operations, control costs, and develop your skills across multiple food concepts. The Role As a Sous Chef at Incipio, you will be a passionate, hands on leader who supports the Head Chef in delivering exceptional food standards and kitchen performance. You will help oversee five unique food concepts – Mexican, farm-to-fork, fried chicken, burgers, and Italian deli – ensuring consistency, quality, and smooth service across every offering. You will play a key role in leading and developing the kitchen team, maintaining high operational standards, managing stock and food safety procedures, and stepping up to lead the kitchen in the Head Chef's absence. We Expect You To: • Have a passion for hospitality and help drive your kitchen team to achieve the commercial and financial goals of the business., • Create a positive working atmosphere and inspire your team to deliver exceptional food standards on every shift., • Support the management of food GP, stock control, ordering, inventory, and waste reduction., • Assist in ensuring the kitchen meets all food safety, hygiene, and compliance regulations., • Help develop and coach junior chefs, ensuring clear communication and accountability across the team., • Lead by example during service, maintaining composure and high standards in a fast-paced environment., • Work closely with the Head Chef and Central Production Manager to ensure quality and inventory requirements are consistently met., • Assist with rota planning and labour management to support budget targets., • Participate in recruitment, onboarding, and training of new kitchen team members., • Support team development initiatives, performance reviews, apprenticeships, and engagement programmes., • Contribute ideas for menu development and concept innovation., • Take ownership of kitchen operations when the Head Chef is absent, working with your peer Sous Chef. Who You'll Be: • An energetic and approachable leader who enjoys developing people and building strong teams., • An experienced Sous Chef or Senior Chef de Partie ready to take the next step in their career., • Comfortable working across multiple food concepts and adapting to changing service demands., • Passionate about food quality, presentation, and consistency., • Highly organised with strong communication and delegation skills., • Calm under pressure and confident leading a team during busy services., • Commercially aware with an understanding of food costs, labour, and operational efficiency., • Someone who leads by example and inspires others through their work ethic and attitude. Benefits & Best Bits • Health Package: Dental, Optical and Health insurance, plus gym membership discounts and rewards., • Self Space: Free therapy support available to all Incipio employees., • Exciting career development opportunities across a growing business., • Annual bonus opportunities., • Company awards and events., • Sickness & Compassionate Pay., • Incentive trips (think wine trips to Portugal and ski trips to France)., • Enhanced Maternity, Paternity and Adoption Leave., • Incipio FC + Seasonal Socials., • 50% discount on food and drink across all venues., • Additional holiday entitlement after two years of continuous service. Incipio & Inclusivity We're all about celebrating individuality and inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives—regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you covered. Key Skills • Team Leadership, • Kitchen Operations, • Inventory Management, • Food Safety & Hygiene, • Labour Control, • Rota Management, • Multi-Concept Kitchen Experience, • Menu Development, • Cost Control, • Service Management

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  • Chef
    Chef
    1 day ago
    £19–£21 hourly
    Full-time
    London

    We are looking for a highly skilled and passionate Chef to lead our culinary team. This pivotal role involves overseeing all aspects of food preparation, upholding rigorous quality and safety standards, and expertly managing kitchen operations. If you are a dynamic leader with a strong background in culinary arts and team management, this is an exciting opportunity to contribute to our esteemed establishment, driving innovation in menus, ensuring exceptional service, and fostering a positive kitchen environment. Key Responsibilities: • Lead and supervise the entire kitchen team, including sous chefs, cooks, and kitchen assistants, ensuring efficient workflow and high-quality food production., • Develop and design creative menus that align with the restaurant's concept and customer preferences., • Oversee food preparation, cooking, and presentation to ensure consistency and excellence., • Maintain strict adherence to food safety regulations and hygiene standards across all kitchen operations., • Manage inventory, order supplies, and control food costs to optimise profitability., • Train staff on food preparation techniques, safety procedures, and service standards., • Collaborate with front-of-house staff to ensure seamless service delivery., • Monitor kitchen equipment maintenance and cleanliness to uphold a safe working environment., • Foster a positive team culture through leadership, motivation, and professional development initiatives. Qualifications: • Proven supervising experience within a busy restaurant or hospitality environment., • Extensive culinary experience with strong skills in food production, preparation, and cooking techniques., • Demonstrable team management skills with the ability to lead and inspire staff effectively., • Knowledge of food safety standards and regulations is essential., • Previous experience in restaurant settings or hospitality industry preferred., • Strong leadership qualities combined with excellent organisational skills., • Ability to work under pressure whilst maintaining attention to detail., • Passion for innovation in cuisine alongside a commitment to delivering exceptional customer experiences.

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  • Assistant Manager - Mexican Rooftop Bar & Restaurant
    Assistant Manager - Mexican Rooftop Bar & Restaurant
    1 day ago
    £33000–£38000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Assistant Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. Bar Arriba is a bright and buzzing rooftop spot in the heart of west London perfect for parties, special occasions or just good times with friends. Known for creating some of London's favourite rooftop hangouts, we're bringing a fresh rooftop bar and restaurant, serving up Mexican inspired bites and refreshing cocktails. Arbour is a lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to fried chicken and focaccia sandwiches it's set to become the hub of the roof garden. This is a huge opportunity to be part of an iconic venue as an Assistant Manager, to challenge yourself in a multi-concept venue, split across two floors, featuring five kitchens and working in close collaboration with a Central Production Kitchen as part of the wider Olympia Development that includes a new Theatre, Live Music Theatre Hall, 2 Hotels and 4 large scale events spaces. The Role: As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Arbour & Bar Arriba. Our Assistant Managers are pro-active, insightful and operational leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in high volume operations, understanding how to manage a quick service style restaurant as well as bars. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your Management Team, Chef Team & Front of House Team to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient – in a new opening this is key to success. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Medicash Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Restaurant supervisor
    Restaurant supervisor
    1 day ago
    £15.71–£17.71 hourly
    Full-time
    London

    Honest Greens is a fast-growing, innovative restaurant brand with a clear mission: to improve society through authentic food. We believe that eating healthy should be simple, accessible and delicious. That's why we create gastronomic experiences that combine flavour, health and sustainability, integrating technology and new trends to help people take care of themselves and live better. We are here to change the rules of the industry. We rely on authentic, healthy and tasty cuisine, and on authentic people, eager to invest and evolve in a dynamic and committed environment. If you're looking for a place where you can be yourself, learn every day, and work as a team, you're right at Honest Greens. Your mission As a SHIFT LEADER, you will be responsible for coordinating the front of house team (servers and hosts) during services, ensuring exceptional service and a memorable experience for our guests. You will lead the operations in the room, resolve incidents in real-time, and ensure that Honest Greens' standards are met at all times. Responsibilities: • Coordinate and supervise the front of house team during services., • Guarantee the quality of service and customer satisfaction., • Manage incidents and resolve issues quickly and efficiently., • Organize and prioritize tasks to ensure smooth service., • Ensure compliance with operational protocols and hospitality standards., • Participate in the training and support of new team members., • Collaborate with the kitchen and cafeteria to optimize coordination and service, • Participate in the opening or closing of the establishment., • At least 1 year of experience in hospitality, preferably in supervisory or team leadership roles. • Flexible hours to work on a rotating basis (Monday to Sunday and holidays)., • Experience in supervising front of house teams on full services, ensuring the, • Ability to resolve incidents in real-time and maintain the fluidity of service. In addition, we will appreciate: • Experience in high-traffic restaurants or organised chains., • Training in hospitality, catering or leadership., • Leadership skills, clear communication, organizational skills and the ability to motivate teams., • Experience in opening/closing establishments, team building and monitoring key performance indicators (KPIs) in the dining room. What we offer: • Integration into a fast-growing company, at the forefront of the healthy eating revolution., • An inclusive, dynamic work environment committed to sustainable values., • Opportunities for professional development and continuing education., • Active participation in a project that has a positive impact on the community and the environment., • A permanent contract and job stability. Advantages: • Daily meal at work, • 50% discount to enjoy our products (monthly limit)., • Corporate events and team activities., • Opportunities for internal development Benefits: • Company events, • Company pension, • Employee discount

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  • Food & Beverage - Team Leader
    Food & Beverage - Team Leader
    4 days ago
    £14.65 hourly
    Full-time
    London

    Imagine leading a team that creates memorable dining experiences for every guest. Whether it's a busy breakfast service, a relaxed evening meal or a special event, you'll help set the tone by ensuring exceptional service, supporting your colleagues and keeping operations running smoothly. As a Food & Beverage Team Leader, you'll play a key role in the day-to-day operation of our Food & Beverage outlets, providing hands-on support and maintaining a visible presence on the floor to ensure guests receive outstanding service at all times. You'll lead by example, motivating and guiding the team while ensuring service standards, presentation and guest satisfaction remain consistently high. Working closely with the Food & Beverage Assistant Manager and Food & Beverage Manager, you'll support team training and development, help implement operational procedures and contribute to creating a positive, high-performing team culture. We're looking for someone who brings energy, leadership and a passion for hospitality, with the confidence to make decisions, solve problems and inspire others to deliver exceptional guest experiences every day. What You Will Do In This Splendid Role: When working as a Food & Beverage Team Leader you will be the person in charge for the guest journey during our guest’s time in F&B outlets. Here’s what you will be expected to do: • Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate, • To always maintain the highest standards of service and quality, leading by example., • Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables., • Encourage team commitment and spirit, motivate team members and ensure the team receive adequate briefings., • Demonstrate the highest guest focus & ensure individual guest requirements are understood & met by yourself and the team, • Contribute ideas/suggestions to improve standards & procedures to enable service excellence What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - If you’re someone who leads with integrity and communicates openly, you’ll thrive here. We take pride in our work and believe that enjoying the journey is just as important as the destination. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    5 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Cafe Manager
    Cafe Manager
    6 days ago
    £38000–£39000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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  • Sales Representative
    Sales Representative
    7 days ago
    Full-time
    London

    Start Your Sales Career with Komodo Marketing Location:East London (Dalston) Role:Entry-Level Sales Representative – Full Time Start Date:Immediate start available (we can wait up to 2 weeks for the right candidate) Looking for Something More Than Just a Job? If you're ambitious, confident and enjoy working with people, this could be the opportunity you've been looking for. Komodo Marketing is a fast-growing sales and marketing company based in East London, and we’re expanding our team of sales representatives. We’re looking for motivated individuals who want to develop new skills, earn great money and progress quickly within a supportive team environment. No experience in sales? No problem. We provide full training and ongoing mentorship, so all you need is the right attitude and a willingness to learn. Many of our top performers come from backgrounds in: Retail Hospitality Customer service Marketing Travel & tourism If you enjoy talking to people and working in a team, you’ll likely thrive here. What We Offer: Uncapped Earnings Performance-based earnings – the more effort you put in, the more you can earn. Fast Career Progression Opportunities to progress quickly into leadership and management roles. Full Training & Mentorship Hands-on coaching and development from experienced leaders. Fun & Supportive Team Culture Work alongside a motivated team that celebrates success and supports each other. Incentives & Travel Opportunities Performance rewards including team events, travel opportunities, and networking eventsthroughout the year. Weekly Socials Team dinners, activities, and after-work socials around London. Great Location Based in Hackney, East London, with plenty of cafés, restaurants, and transport links nearby. What You’ll Be Doing • Represent Komodo and partner brands in person, • Engage with customers and deliver a positive experience, • Explain products and services clearly and confidently, • Generate sales and meet performance targets, • Work with a team in a fast-paced, supportive environment Please Note We are currently only considering applicants available to work full-time immediately. This role is not suitable for individuals currently in full-time education. Ready to Start? If you're looking for a fast-paced role where you can learn, earn and grow, apply today to join Komodo and start building your career in sales. Job Type: Full-time Benefits: Company events Flexitime Work Location: In person Job Type: Full-time Benefits: • Company events, • Free parking, • On-site parking, • Transport links Work Location: In person

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  • Delivery Driver
    Delivery Driver
    21 days ago
    £35000–£37000 yearly
    Part-time
    Nine Elms, London

    Description Job Advert – Delivery Driver Weekend and Night Work Essential Job title: Van Delivery Driver • Salary: £35,000 – £37,000 per annum, • Terms: Initial 3-month probation with a performance-based pay rise Hours: 45 per week Benefits: 24/7 access to our Employee Assistance Programme - Health Assured 75% discount on food and drink on shift 30% discount off shift ------------------------------------------------------------------------------------------------------------------- The Opportunity: We have an exciting opportunity available for a new Van Driver to join our business! Here at L’ETO Group, we take great pride in our internal development. Most of our leaders have developed into their roles with us. This is a key part of what we are about. Due to business growth, we have an exciting opportunity for you to join our business and help us achieve greatness. Who are L’ETO Group I hear you ask? L’ETO Group is a renowned brand known for delivering exceptional culinary experiences through our chain of cafes and restaurants. We pride ourselves on offering high-quality products and creating memorable experiences for our customers. Our commitment to excellence and innovation has positioned us as a leader in the food and beverage industry. Starting as a bright café in Soho, London, L’ETO has transformed into an all-day dining restaurant with 40 branches in 7 countries including the UK, UAE, Saudi Arabia, Oman, Kuwait, Qatar and Jordan. We have 6 essential focuses to our business that we live and breathe every day: • Unique Product - We believe in our product. It is unique and ideal for our customer base. We pride ourselves in having unique teams too, where everyone is welcome and given opportunity to grow with us, • Open Communication - We believe in being open and honest when we communicate. We avoid politics where possible and are always open to feedback from our teams, • Continuous Learning - Every day is a school day! We believe in continuously learning from each other and from our experiences, • Opportunities to Grow - We are a growing business! This gives our teams a great opportunity to grow their career with us, • Multinational Enthusiastic Team - We hire people from all backgrounds and have a very healthy, diverse mixture of people from many different backgrounds. We truly believe this supports better performance and growth as a business, • Financial Wealth - We perform well as a business and we like to invest our profits into our business growth and our teams. There are ample opportunities to earn bonus and TRONC for all roles Now let’s talk about your role… 1. Ability to work Night shift and Morning shift as per Rota including swapping shifts as needed., 2. Collect goods from a manufacturer or warehouse and Distribute to our Branches., 3. Plan the delivery route in the most efficient way and follow rota., 4. Load the vehicle in a way that ensures that the planned route matches the order of deliveries., 5. Contact recipients of the delivery while en-route to ensure their presence., 6. Update the tracking system regularly so that customers know when their items will be delivered., 7. Record daily, weekly mileage as well as fuel usage., 8. Make deliveries, share any associated invoice with recipients and get customers’ signatures., 9. Update delivery records and return undelivered items., 10. Carrying out multi drop deliveries to our customers in a safe and timely manner., 11. Adhering to all legislative requirements., 12. Can lift and carry heavy and Light boxes. You would be required to load your vehicle., 13. Sweep out crates, tidy up packing area and clean out van after deliveries. A full Job Description will be made available to you during the hiring process. Essential Experience: • Have a good knowledge of London Geography, • Are reliable and committed, • Have a clean driving license, no ban or endorsement It would be even better (but not essential) if: • You’ve worked in a food production environment. Experience in delivering bread and pastries, would be an advantage. Does this look like your next opportunity? Apply now! What have you got to lose?

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  • Operations Supervisor
    Operations Supervisor
    1 month ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Head Chef - at Felixstowe and Cricklewood
    Head Chef - at Felixstowe and Cricklewood
    2 months ago
    Full-time
    London

    About Elephant and Barrel Elephant and Barrel is a growing and exciting hospitality group operating four sites, three in London and one in Felixstowe. We pride ourselves on delivering exceptional food and drink in a warm, welcoming environment for all. As we continue to expand, we're building a passionate team of kitchen professionals who share our commitment to quality and craft. The Role We are looking for an experienced and driven Head Chef to lead the kitchen team at two of our sites. This is an exciting opportunity for a culinary leader who thrives in a fast-paced hotel or pub environment and wants to make their mark on our menus and kitchen culture. As Head Chef, you will be responsible for the day-to-day running of the kitchen, from menu development and stock management to team leadership and maintaining the highest standards of food quality and hygiene. Multiple positions are available across our London and Felixstowe sites. Your preferred location will be discussed at interview. Key Responsibilities • Lead, motivate, and develop the kitchen team, fostering a positive and professional working environment, • Design, develop, and cost seasonal menus that reflect Elephant and Barrel's style and quality standards, • Oversee all aspects of food production and presentation, ensuring consistency across every service, • Maintain strict compliance with food hygiene regulations and health & safety standards (including HACCP), • Manage stock ordering, supplier relationships, food costings, and GP targets, • Conduct regular team briefings, training, and performance reviews, • Work closely with front-of-house management to ensure a seamless guest experience, • Monitor kitchen performance and implement improvements where necessary What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a busy kitchen environment, • Strong culinary skills with a creative eye for menu development, • Demonstrated experience in kitchen management, team leadership, and GP control, • Up-to-date food hygiene certification (Level 3 or above preferred), • Excellent organisational and communication skills, • A passion for delivering outstanding food and hospitality, • Full right to work in the United Kingdom — this is a strict requirement for all applicants What We Offer • Competitive salary, commensurate with experience, • Opportunities for career progression within a growing hospitality group, • A supportive and collaborative team culture, • Staff benefits and discounts across all Elephant and Barrel sites, • The chance to shape your kitchen and put your stamp on the menu How to Apply If you are an experienced culinary professional ready to take the next step, we'd love to hear from you. Please apply through Indeed with your up-to-date CV and a brief cover note outlining your experience and preferred site location. All applicants must have the right to work in the UK. Evidence of this will be requested prior to any offer of employment.

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