Remote customer jobs in Cardiff - Page 10Create job alerts

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. The role involves triaging customer requests, diagnosing technical issues, and facilitating onboarding calls. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. In this fully remote role, you'll manage strategic client portfolios, ensuring onboarding, adoption, and value maximization. Collaboration with internal teams is

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Ability to work fully remote with reliable connectivity. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team.

A leading technology firm in the UK seeks a dedicated technical customer support specialist to resolve customer technical issues. The ideal candidate has over 4 years of experience in customer-facing roles, a solid understanding of AWS, and excellent communication skills. This position offers a comp

Customer Sales Advisor - UK (Remote and hybrid options available). Remote (UK-based applicants only). Engage with customers and build lasting relationships.

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

Customer Success Manager - REMOTE. You will manage the entire customer lifecycle, linking executive leadership with internal strategic functions to enhance customer retention and ensure strategic alignment. Join to apply for the Customer Success Manager - REMOTE role at Jobgether.

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue.

This full-time remote role requires extensive customer engagement experience and solid knowledge of the Holiday Park sector. A leading software solutions provider in the UK is seeking a dedicated Customer Support Specialist to enhance client productivity using Microsoft Dynamics.

Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑facing teams after a customer has purchased. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a

CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position.

Ein Anbieter im Bereich Customer Care sucht einen Onepilot-Agenten.

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. The ideal candidate thrives in a fast-paced, remote environment, enjoys driving measurable impact, and is passionate about delivering exceptional client experiences on a glo

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. This role

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

A leading energy service provider seeks a Customer Success Manager to strengthen partnerships with customers and drive revenue growth. This role involves developing success plans, conducting customer satisfaction audits, and collaborating with internal teams. Ideal candidates will demonstrate a pass

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees. Responsibilities include project

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams. This role offers a

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Collaborate with cross‑functional partners to deliver cohesive outcomes for customers.

Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts. Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sal

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. This role involves managing customer relationships, leading onboarding processes, and ensuring that clients derive maximum value from the service. Successful

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and

This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. Ideal candidates will

A recruitment partner is seeking a Head of Customer Success to lead a strategic team in a remote-first environment in the United Kingdom. The role involves overseeing the entire customer journey, from onboarding to post-sales support.

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. The role will scale our global customer base in 2026 to ~350k/mo patients while keeping quality painfully high without team bloat. You’ll run all customer‑fac

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive customer satisfaction and retention. Ideal candidates have 7+ years in Customer Success, including leadership e

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Technical Customer Success Manager. Acting as an embedded partner, you will work directly with customer product, engineering, and operations teams to desig

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo

A growing education organization in the UK is seeking a motivated Customer Success Manager to ensure the success of large employer clients by building strong relationships and managing apprenticeship programmes. This role offers a remote-first work environment along with competitive benefits includi

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and busin

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,