Remote customer jobs in Cardiff - Page 4Créer des alertes d'emploi

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. The Director of Customer Experience is a critical leadership role respons

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. In this fully remote role, you'll manage strategic client portfolios, ensuring onboarding, adoption, and value maximization. Collaboration with internal teams is

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. Technical Customer Support Engineer.

A leading technology firm in the UK seeks a dedicated technical customer support specialist to resolve customer technical issues. The ideal candidate has over 4 years of experience in customer-facing roles, a solid understanding of AWS, and excellent communication skills. This position offers a comp

Customer Sales Advisor - UK (Remote and hybrid options available). Inbound Customer Sales Advisors. Is the role remote or office-based?.

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

Customer Success Manager - REMOTE. Join to apply for the Customer Success Manager - REMOTE role at Jobgether. You will manage the entire customer lifecycle, linking executive leadership with internal strategic functions to enhance customer retention and ensure strategic alignment.

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees. Responsibilities include project

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams. This role offers a

This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. The ideal candidate wil

Customer Happiness: You make customers feel heard, supported, and delighted. Customer Success, Account Management, or client‑facing SaaS/hardware support. Be the go‑to hero for customers using our SaaS and connected hardware products.

The position is remote and offers competitive compensation and generous benefits.

A leading workflow orchestration platform is seeking a Manager for Customer Success to lead the EMEA Customer Success Managers. This remote role provides competitive compensation, health benefits, and a remote-first culture with a strong commitment to diversity and inclusion. You will design process

This full-time remote role requires extensive customer engagement experience and solid knowledge of the Holiday Park sector. A leading software solutions provider in the UK is seeking a dedicated Customer Support Specialist to enhance client productivity using Microsoft Dynamics.

Represent n8n as a customer-facing leader, partnering closely with Sales, Product, and Support to ensure a seamless customer journey and long‑term success. Customer Success, Professional Services, Account Management, or other customer‑facing roles, including supporting large enterprises. Recruit

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. Successful candidates will have 2 to 6 years of experience in customer success, strong communication skills, and be fluent in English and German. This role i

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Experience advising customer product/engineering leaders and translating technical concepts into business outcomes. This is not a temporary or project-base

A leading energy service provider seeks a Customer Success Manager to strengthen partnerships with customers and drive revenue growth. Join us to align customer needs with innovative solutions and ensure satisfaction. This role involves developing success plans, conducting customer satisfaction audi

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo

A growing education organization in the UK is seeking a motivated Customer Success Manager to ensure the success of large employer clients by building strong relationships and managing apprenticeship programmes. This role offers a remote-first work environment along with competitive benefits includi

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and busin

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑facing teams after a customer has purchased. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a

CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position.

Ein Anbieter im Bereich Customer Care sucht einen Onepilot-Agenten.

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. The ideal candidate thrives in a fast-paced, remote environment, enjoys driving measurable impact, and is passionate about delivering exceptional client experiences on a glo

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. This role

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Primary KPI – Bolt UK + Fella UK Reorder Rate (customers who checked‑in 22 days ago; % reordered within 21 days). The role will scale our global customer

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000,

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. Ideal candidates will have experience in legal or finance tech and should thrive in a fast-paced, customer-focused setting. A leading technology firm in the United Kingdom is seeking a Cu

As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Specialist to help shape and scale its customer experience systems. Senior Customer Experience Spe

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. The role offers remote work flexibility and is part of a culture focused on growth, respect, and employee well-being. You will define strategies, mentor a team, and

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London.

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.